311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00519870
Service Request Number: 15-00519870 • Address: 378 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00519870
Address
378 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T08:38:20.000
Status
Closed
Created Date
2015-11-11T08:38:20.000
Update Date
2015-11-11T14:12:33.000
Closed Date
2015-11-11T14:12:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522053.0565654000
Y Coordinate
6948630.4930563100
Lat Long Location
378 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1176193162
15-00519643
Service Request Number: 15-00519643 • Address: 6901 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00519643
Address
6901 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-25T05:51:14.000
Status
Closed
Created Date
2015-11-11T05:51:14.000
Update Date
2015-11-19T12:00:33.000
Closed Date
2015-11-19T12:00:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466448.6907885200
Y Coordinate
6928707.4050127700
Lat Long Location
6901 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1176175093
15-00485252
Service Request Number: 15-00485252 • Address: 3039 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00485252
Address
3039 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-04T13:18:40.000
Status
Closed
Created Date
2015-10-21T13:18:40.000
Update Date
2015-11-30T12:40:41.000
Closed Date
2015-11-30T12:40:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489911.6803968900
Y Coordinate
6945493.5591695300
Lat Long Location
3039 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1173866589
15-00519935
Service Request Number: 15-00519935 • Address: 203 E TILDEN ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00519935
Address
203 E TILDEN ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-18T08:55:13.000
Status
Closed
Created Date
2015-11-11T08:55:13.000
Update Date
2015-11-13T14:59:20.000
Closed Date
2015-11-13T14:59:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484397.6234096700
Y Coordinate
6964424.5377827400
Lat Long Location
203 E TILDEN ST, DALLAS, TX, 75203
Unique Key
1176197026
15-00527025
Service Request Number: 15-00527025 • Address: 421 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00527025
Address
421 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-31T08:48:05.000
Status
Closed
Created Date
2015-11-16T08:48:05.000
Update Date
2015-12-22T15:58:55.000
Closed Date
2015-12-22T15:58:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486719.0158360300
Y Coordinate
6961154.7860440900
Lat Long Location
421 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1176682764
15-00526923
Service Request Number: 15-00526923 • Address: 3211 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00526923
Address
3211 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-23T08:04:19.000
Status
Closed
Created Date
2015-11-16T08:04:19.000
Update Date
2016-08-25T12:16:40.000
Closed Date
2016-08-25T12:16:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490713.7765820600
Y Coordinate
6944832.5593116900
Lat Long Location
3211 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1176675188
15-00485349
Service Request Number: 15-00485349 • Address: 3700 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00485349
Address
3700 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-24T13:47:39.000
Status
Closed
Created Date
2015-10-21T13:47:39.000
Update Date
2015-10-21T15:48:56.000
Closed Date
2015-10-21T15:48:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532375.2033650700
Y Coordinate
6967437.1998292300
Lat Long Location
3700 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1173872075
15-00485221
Service Request Number: 15-00485221 • Address: 4304 NORMANDY, DALLAS, TX 75205 • Department: Risk Management Group
Service Request Number
15-00485221
Address
4304 NORMANDY, DALLAS, TX 75205
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-04T13:09:57.000
Status
Closed
Created Date
2015-10-21T13:09:57.000
Update Date
2015-10-21T17:11:42.000
Closed Date
2015-10-21T17:11:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4304 NORMANDY, DALLAS, TX, 75205
Unique Key
1173864601
15-00519783
Service Request Number: 15-00519783 • Address: 5524 W LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00519783
Address
5524 W LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-05T08:18:02.000
Status
Closed
Created Date
2015-11-11T08:18:02.000
Update Date
2016-01-20T13:35:47.000
Closed Date
2016-01-20T13:35:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455355.3492379400
Y Coordinate
6938033.6895070700
Lat Long Location
5524 W LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1176187840
15-00555694
Service Request Number: 15-00555694 • Address: 5227 MORNINGSIDE AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555694
Address
5227 MORNINGSIDE AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Light Glare - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-10T13:03:55.000
Status
Closed
Created Date
2015-12-04T13:03:55.000
Update Date
2015-12-14T08:57:23.000
Closed Date
2015-12-11T08:57:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2496470.9572193700
Y Coordinate
6988895.6149327800
Lat Long Location
5227 MORNINGSIDE AVE, DALLAS, TX
Unique Key
1178543219
15-00485361
Service Request Number: 15-00485361 • Address: 214 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00485361
Address
214 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-24T13:51:53.000
Status
Closed
Created Date
2015-10-21T13:51:53.000
Update Date
2015-10-21T16:35:06.000
Closed Date
2015-10-21T16:35:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2458086.6553290500
Y Coordinate
6958404.3551038700
Lat Long Location
214 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1173872740
15-00526781
Service Request Number: 15-00526781 • Address: 11041 N CENTRAL EXPY, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00526781
Address
11041 N CENTRAL EXPY, DALLAS, TX 75230
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-02T22:07:44.000
Status
Closed
Created Date
2015-11-15T22:07:44.000
Update Date
2015-11-16T16:18:11.000
Closed Date
2015-11-16T16:18:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2499665.9779565200
Y Coordinate
7014055.9311521600
Lat Long Location
11041 N CENTRAL EXPY, DALLAS, TX, 75230
Unique Key
1176663090
15-00485038
Service Request Number: 15-00485038 • Address: 1014 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00485038
Address
1014 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-20T12:08:09.000
Status
Closed
Created Date
2015-10-21T12:08:09.000
Update Date
2015-10-22T16:21:35.000
Closed Date
2015-10-22T15:36:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2478344.4761592000
Y Coordinate
6961891.6023024600
Lat Long Location
1014 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1173853923
15-00520085
Service Request Number: 15-00520085 • Address: 245 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00520085
Address
245 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T09:40:57.000
Status
Closed
Created Date
2015-11-11T09:40:57.000
Update Date
2015-11-11T16:51:58.000
Closed Date
2015-11-11T16:51:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483048.7929179900
Y Coordinate
6954258.2662621000
Lat Long Location
245 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1176206669
15-00520136
Service Request Number: 15-00520136 • Address: 202 N CISCO ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00520136
Address
202 N CISCO ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-05T09:54:32.000
Status
Closed
Created Date
2015-11-11T09:54:32.000
Update Date
2016-01-09T09:40:17.000
Closed Date
2016-01-08T11:57:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501214.2442792200
Y Coordinate
6976216.9002321800
Lat Long Location
202 N CISCO ST, DALLAS, TX, 75246
Unique Key
1176210675
15-00526653
Service Request Number: 15-00526653 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00526653
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-22T15:53:46.000
Status
Closed
Created Date
2015-11-15T15:53:46.000
Update Date
2015-11-15T15:54:35.000
Closed Date
2015-11-15T15:54:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468344.7307468700
Y Coordinate
6966447.9505561400
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1176652858
15-00485715
Service Request Number: 15-00485715 • Address: 3500 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00485715
Address
3500 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T15:30:56.000
Status
Closed
Created Date
2015-10-21T15:30:56.000
Update Date
2015-10-23T06:18:04.000
Closed Date
2015-10-23T06:18:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486928.8859699300
Y Coordinate
6942407.1951646000
Lat Long Location
3500 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1173893263
15-00519947
Service Request Number: 15-00519947 • Address: 2219 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00519947
Address
2219 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-20T08:59:36.000
Status
Closed
Created Date
2015-11-11T08:59:36.000
Update Date
2016-05-06T12:24:09.000
Closed Date
2016-05-04T12:24:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471880.7996285500
Y Coordinate
6991348.3085145400
Lat Long Location
2219 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1176197917
15-00519535
Service Request Number: 15-00519535 • Address: 120 S BRISCOE BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00519535
Address
120 S BRISCOE BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-19T18:04:17.000
Status
Closed
Created Date
2015-11-10T18:04:17.000
Update Date
2015-12-15T09:48:06.000
Closed Date
2015-12-15T09:48:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2470982.5890668400
Y Coordinate
6957805.1052022600
Lat Long Location
120 S BRISCOE BLVD, DALLAS, TX, 75211
Unique Key
1176164105
15-00484965
Service Request Number: 15-00484965 • Address: 202 S CLIFF ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00484965
Address
202 S CLIFF ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-04T11:38:59.000
Status
Closed
Created Date
2015-10-21T11:38:59.000
Update Date
2015-11-05T13:29:58.000
Closed Date
2015-11-05T13:29:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489055.9761271700
Y Coordinate
6958921.8394507700
Lat Long Location
202 S CLIFF ST, DALLAS, TX, 75203
Unique Key
1173849322
15-00485445
Service Request Number: 15-00485445 • Address: 141 S TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00485445
Address
141 S TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-28T14:17:56.000
Status
Closed
Created Date
2015-10-21T14:17:56.000
Update Date
2015-10-22T15:14:55.000
Closed Date
2015-10-22T15:14:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2538244.0534715000
Y Coordinate
6946474.1959297600
Lat Long Location
141 S TREGO CT, DALLAS, TX, 75217
Unique Key
1173877664
15-00485558
Service Request Number: 15-00485558 • Address: 5420 N ARCADIA DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00485558
Address
5420 N ARCADIA DR, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-03T14:53:22.000
Status
Closed
Created Date
2015-10-21T14:53:22.000
Update Date
2015-12-10T08:24:39.000
Closed Date
2015-12-10T08:22:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2455996.8901259500
Y Coordinate
6957340.0677398300
Lat Long Location
5420 N ARCADIA DR, DALLAS, TX, 75211
Unique Key
1173884603
15-00555746
Service Request Number: 15-00555746 • Address: 5315 MORNINGSIDE AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555746
Address
5315 MORNINGSIDE AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:24:19.000
Status
Duplicate (closed)
Created Date
2015-12-04T13:24:19.000
Update Date
2015-12-30T14:01:23.000
Closed Date
2015-12-30T14:01:23.000
Priority
Standard
Method Received Description
Web
X Coordinate
2496944.0687718600
Y Coordinate
6988904.4528211900
Lat Long Location
5315 MORNINGSIDE AVE, DALLAS, TX
Unique Key
1178546462
15-00485225
Service Request Number: 15-00485225 • Address: 1654 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00485225
Address
1654 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-28T13:11:46.000
Status
Closed
Created Date
2015-10-21T13:11:46.000
Update Date
2015-11-02T11:03:13.000
Closed Date
2015-11-02T11:03:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2476569.6652481000
Y Coordinate
6941345.9691975200
Lat Long Location
1654 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1173864874
15-00519782
Service Request Number: 15-00519782 • Address: 1000 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00519782
Address
1000 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-25T08:17:58.000
Status
Closed
Created Date
2015-11-11T08:17:58.000
Update Date
2015-12-10T12:51:21.000
Closed Date
2015-12-10T12:51:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479587.0815692300
Y Coordinate
6939633.9223752000
Lat Long Location
1000 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1176187783
15-00526578
Service Request Number: 15-00526578 • Address: 2400 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00526578
Address
2400 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T12:47:45.000
Status
Closed
Created Date
2015-11-15T12:47:45.000
Update Date
2015-11-15T12:47:46.000
Closed Date
2015-11-15T12:47:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2473649.3082337900
Y Coordinate
6956557.4029269600
Lat Long Location
2400 W 12TH ST, DALLAS, TX, 75211
Unique Key
1176646592
15-00519953
Service Request Number: 15-00519953 • Address: 911 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00519953
Address
911 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T09:00:13.000
Status
Closed
Created Date
2015-11-11T09:00:13.000
Update Date
2015-11-11T13:50:41.000
Closed Date
2015-11-11T09:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469983.1329532500
Y Coordinate
6954942.2738082600
Lat Long Location
911 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1176198144
15-00484859
Service Request Number: 15-00484859 • Address: 4715 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00484859
Address
4715 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-10T11:11:41.000
Status
Closed
Created Date
2015-10-21T11:11:41.000
Update Date
2015-10-30T08:15:35.000
Closed Date
2015-10-30T08:15:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504408.0234997000
Y Coordinate
6973325.1875489400
Lat Long Location
4715 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1173842528
15-00555739
Service Request Number: 15-00555739 • Address: 5936 MORNINGSIDE AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555739
Address
5936 MORNINGSIDE AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:21:46.000
Status
Duplicate (closed)
Created Date
2015-12-04T13:21:46.000
Update Date
2015-12-30T13:12:09.000
Closed Date
2015-12-30T13:12:09.000
Priority
Standard
Method Received Description
Web
X Coordinate
2501403.1812303100
Y Coordinate
6988881.8955776900
Lat Long Location
5936 MORNINGSIDE AVE, DALLAS, TX
Unique Key
1178545988
15-00485586
Service Request Number: 15-00485586 • Address: 501 S HILL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00485586
Address
501 S HILL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-25T15:04:26.000
Status
Closed
Created Date
2015-10-21T15:04:26.000
Update Date
2015-10-22T12:20:50.000
Closed Date
2015-10-22T12:20:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500388.6000594900
Y Coordinate
6973185.9921860000
Lat Long Location
501 S HILL AVE, DALLAS, TX, 75223
Unique Key
1173886447
15-00485622
Service Request Number: 15-00485622 • Address: 11451 E NORTHWEST HWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00485622
Address
11451 E NORTHWEST HWY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-28T15:14:13.000
Status
Closed
Created Date
2015-10-21T15:14:13.000
Update Date
2015-10-21T15:19:01.000
Closed Date
2015-10-21T15:18:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526647.7078589000
Y Coordinate
7002199.4733212500
Lat Long Location
11451 E NORTHWEST HWY, DALLAS, TX, 75218
Unique Key
1173888428
15-00485206
Service Request Number: 15-00485206 • Address: 119 N SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00485206
Address
119 N SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-03T13:05:17.000
Status
Closed
Created Date
2015-10-21T13:05:17.000
Update Date
2015-11-23T13:44:07.000
Closed Date
2015-11-23T13:44:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2533157.1843709300
Y Coordinate
6947263.8265242400
Lat Long Location
119 N SEAGOVILLE RD, DALLAS, TX, 75217
Unique Key
1173863789
15-00485606
Service Request Number: 15-00485606 • Address: 1306 S PACIFIC AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
15-00485606
Address
1306 S PACIFIC AVE, DALLAS, TX 75223
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-30T15:10:57.000
Status
Closed
Created Date
2015-10-21T15:10:57.000
Update Date
2015-10-23T09:00:50.000
Closed Date
2015-10-23T09:00:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504295.7301444100
Y Coordinate
6971789.0049367100
Lat Long Location
1306 S PACIFIC AVE, DALLAS, TX, 75223
Unique Key
1173887602
15-00485778
Service Request Number: 15-00485778 • Address: 705 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00485778
Address
705 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-04T15:46:52.000
Status
Closed
Created Date
2015-10-21T15:46:52.000
Update Date
2015-11-06T12:15:33.000
Closed Date
2015-11-06T12:15:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535222.5343789500
Y Coordinate
6950816.7091078800
Lat Long Location
705 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1173896901
15-00555728
Service Request Number: 15-00555728 • Address: 5447 MORNINGSIDE AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555728
Address
5447 MORNINGSIDE AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:17:18.000
Status
Duplicate (closed)
Created Date
2015-12-04T13:17:18.000
Update Date
2015-12-30T13:49:58.000
Closed Date
2015-12-30T13:49:58.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497974.4189194300
Y Coordinate
6988925.8481905000
Lat Long Location
5447 MORNINGSIDE AVE, DALLAS, TX
Unique Key
1178545264
15-00485027
Service Request Number: 15-00485027 • Address: 6065 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00485027
Address
6065 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Department of Public Works
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-11-10T12:02:48.000
Status
Closed
Created Date
2015-10-21T12:02:48.000
Update Date
2015-11-24T16:32:16.000
Closed Date
2015-11-24T16:32:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502176.9478015800
Y Coordinate
6991730.7604805800
Lat Long Location
6065 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1173853103
15-00519668
Service Request Number: 15-00519668 • Address: 5200 FRANKFORD RD, DALLAS, TX • City Council District: 12
Service Request Number
15-00519668
Address
5200 FRANKFORD RD, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-24T07:14:12.000
Status
Duplicate (closed)
Created Date
2015-11-11T07:14:12.000
Update Date
2015-12-16T08:31:23.000
Closed Date
2015-12-16T08:31:23.000
Priority
Standard
Method Received Description
Web
X Coordinate
2483617.1167267600
Y Coordinate
7050505.3692184000
Lat Long Location
5200 FRANKFORD RD, DALLAS, TX
Unique Key
1176177352
15-00485327
Service Request Number: 15-00485327 • Address: 2229 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00485327
Address
2229 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-04T13:41:41.000
Status
Closed
Created Date
2015-10-21T13:41:41.000
Update Date
2015-10-22T09:13:34.000
Closed Date
2015-10-22T09:13:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2495396.3567850700
Y Coordinate
6948448.8691659400
Lat Long Location
2229 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1173870895
15-00484929
Service Request Number: 15-00484929 • Address: 9527 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00484929
Address
9527 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-30T11:32:08.000
Status
Closed
Created Date
2015-10-21T11:32:08.000
Update Date
2015-10-25T06:52:50.000
Closed Date
2015-10-25T06:52:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519016.0324474200
Y Coordinate
6993969.8268677900
Lat Long Location
9527 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1173847291
15-00519651
Service Request Number: 15-00519651 • Address: 408 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00519651
Address
408 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T06:56:42.000
Status
Closed
Created Date
2015-11-11T06:56:42.000
Update Date
2015-11-11T13:37:07.000
Closed Date
2015-11-11T09:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473699.3330201500
Y Coordinate
6958981.1281555300
Lat Long Location
408 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1176176087
15-00485404
Service Request Number: 15-00485404 • Address: 6211 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00485404
Address
6211 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-04T14:05:59.000
Status
Closed
Created Date
2015-10-21T14:05:59.000
Update Date
2015-10-21T14:06:58.000
Closed Date
2015-10-21T14:06:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508433.9425341900
Y Coordinate
6977809.3397586000
Lat Long Location
6211 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1173875318
15-00485823
Service Request Number: 15-00485823 • Address: 654 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00485823
Address
654 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-04T15:59:59.000
Status
Closed
Created Date
2015-10-21T15:59:59.000
Update Date
2015-12-19T08:37:09.000
Closed Date
2015-12-19T08:37:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473700.3478741700
Y Coordinate
6959872.3914594100
Lat Long Location
654 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1173899554
15-00519520
Service Request Number: 15-00519520 • Address: 2214 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00519520
Address
2214 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-17T17:45:20.000
Status
Closed
Created Date
2015-11-10T17:45:20.000
Update Date
2015-11-21T14:48:50.000
Closed Date
2015-11-16T11:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474458.0762866000
Y Coordinate
6958018.2426726600
Lat Long Location
2214 W 10TH ST, DALLAS, TX, 75208
Unique Key
1176162965
15-00520001
Service Request Number: 15-00520001 • Address: 1134 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00520001
Address
1134 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-25T09:15:05.000
Status
Closed
Created Date
2015-11-11T09:15:05.000
Update Date
2015-11-13T10:53:14.000
Closed Date
2015-11-13T10:53:13.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2520313.9829595700
Y Coordinate
6991335.6360634500
Lat Long Location
1134 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1176201494
15-00485117
Service Request Number: 15-00485117 • Address: 2314 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00485117
Address
2314 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T12:35:34.000
Status
Closed
Created Date
2015-10-21T12:35:34.000
Update Date
2015-10-22T11:10:22.000
Closed Date
2015-10-22T09:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496272.7966860000
Y Coordinate
6981885.4538062600
Lat Long Location
2314 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1173858636
15-00485740
Service Request Number: 15-00485740 • Address: 127 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00485740
Address
127 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-20T15:36:59.000
Status
Closed
Created Date
2015-10-21T15:36:59.000
Update Date
2015-11-18T11:39:08.000
Closed Date
2015-11-18T11:39:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469167.9985969700
Y Coordinate
6957880.4912910400
Lat Long Location
127 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1173894644
15-00485209
Service Request Number: 15-00485209 • Address: 705 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00485209
Address
705 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-04T13:06:18.000
Status
Closed
Created Date
2015-10-21T13:06:18.000
Update Date
2015-11-06T12:02:38.000
Closed Date
2015-11-06T12:02:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535222.5336596200
Y Coordinate
6950816.7091568700
Lat Long Location
705 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1173863966
15-00519663
Service Request Number: 15-00519663 • Address: 750 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00519663
Address
750 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T07:07:10.000
Status
Closed
Created Date
2015-11-11T07:07:10.000
Update Date
2015-11-11T07:16:09.000
Closed Date
2015-11-11T07:16:00.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2473694.9348588600
Y Coordinate
6960340.6923878500
Lat Long Location
750 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1176176984
15-00485497
Service Request Number: 15-00485497 • Address: 3047 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00485497
Address
3047 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-04T14:37:41.000
Status
Closed
Created Date
2015-10-21T14:37:41.000
Update Date
2015-11-30T13:49:14.000
Closed Date
2015-11-30T13:49:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489934.8893765300
Y Coordinate
6945449.3706620900
Lat Long Location
3047 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1173881102
15-00555454
Service Request Number: 15-00555454 • Address: 6211 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00555454
Address
6211 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-24T11:19:18.000
Status
Closed
Created Date
2015-12-04T11:19:18.000
Update Date
2015-12-14T13:02:39.000
Closed Date
2015-12-14T13:02:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508433.9422426000
Y Coordinate
6977809.3397586000
Lat Long Location
6211 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1178527392