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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00555758
Service Request Number: 15-00555758 • Address: 300 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00555758
Address
300 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-07T13:31:33.000
Status
Closed
Created Date
2015-12-04T13:31:33.000
Update Date
2015-12-05T03:31:16.000
Closed Date
2015-12-05T03:31:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503906.1339753800
Y Coordinate
6979202.6682704500
Lat Long Location
300 N BEACON ST, DALLAS, TX, 75214
Unique Key
1178547352
15-00555783
Service Request Number: 15-00555783 • Address: 5404 MERRIMAC AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555783
Address
5404 MERRIMAC AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:40:51.000
Status
Duplicate (closed)
Created Date
2015-12-04T13:40:51.000
Update Date
2016-05-19T10:02:30.000
Closed Date
2016-05-19T10:02:30.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497650.0377583700
Y Coordinate
6988258.8648586400
Lat Long Location
5404 MERRIMAC AVE, DALLAS, TX
Unique Key
1178548945
15-00482034
Service Request Number: 15-00482034 • Address: 4080 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00482034
Address
4080 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-03T07:52:04.000
Status
Closed
Created Date
2015-10-20T07:52:04.000
Update Date
2015-10-21T16:49:21.000
Closed Date
2015-10-21T16:49:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505386.5261370100
Y Coordinate
6969625.2079386000
Lat Long Location
4080 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1173662766
16-00006909
Service Request Number: 16-00006909 • Address: MEANDERING WAY & DEBBE DR, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
16-00006909
Address
MEANDERING WAY & DEBBE DR, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-10T09:48:03.000
Status
Closed
Created Date
2016-01-07T09:48:03.000
Update Date
2016-01-07T10:03:27.000
Closed Date
2016-01-07T10:03:25.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495435.0473615300
Y Coordinate
7048809.4206070100
Unique Key
1181693199
15-00515186
Service Request Number: 15-00515186 • Address: 7401 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00515186
Address
7401 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-08T15:22:31.000
Status
Closed
Created Date
2015-11-07T15:22:31.000
Update Date
2015-11-07T15:23:58.000
Closed Date
2015-11-07T15:23:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465642.6032908300
Y Coordinate
6925768.8336753800
Lat Long Location
7401 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1175856585
15-00555575
Service Request Number: 15-00555575 • Address: 1000 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00555575
Address
1000 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-05T12:06:47.000
Status
Closed
Created Date
2015-12-04T12:06:47.000
Update Date
2015-12-04T13:36:46.000
Closed Date
2015-12-04T13:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516741.2809661000
Y Coordinate
6989010.7360207700
Lat Long Location
1000 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1178535404
15-00520231
Service Request Number: 15-00520231 • Address: 1821 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00520231
Address
1821 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-10T10:20:11.000
Status
Closed
Created Date
2015-11-11T10:20:11.000
Update Date
2016-01-20T08:53:10.000
Closed Date
2016-01-20T08:53:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2487908.1483767500
Y Coordinate
6951231.1143242500
Lat Long Location
1821 S EWING AVE, DALLAS, TX, 75216
Unique Key
1176218673
15-00520163
Service Request Number: 15-00520163 • Address: 2605 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00520163
Address
2605 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-28T10:01:49.000
Status
Closed
Created Date
2015-11-11T10:01:49.000
Update Date
2015-11-11T10:04:18.000
Closed Date
2015-11-11T10:04:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497363.3215868600
Y Coordinate
6966374.0361522500
Lat Long Location
2605 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1176213396
15-00481889
Service Request Number: 15-00481889 • Address: 7024 CORONADO AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00481889
Address
7024 CORONADO AVE, DALLAS, TX
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-02T23:34:40.000
Status
Duplicate (closed)
Created Date
2015-10-19T23:34:40.000
Update Date
2015-10-20T14:42:01.000
Closed Date
2015-10-20T14:42:01.000
Priority
Standard
Method Received Description
Web
X Coordinate
2509874.7279735900
Y Coordinate
6982768.5752596400
Lat Long Location
7024 CORONADO AVE, DALLAS, TX
Unique Key
1173653058
15-00556486
Service Request Number: 15-00556486 • Address: 601 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00556486
Address
601 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-24T17:39:52.000
Status
Closed
Created Date
2015-12-04T17:39:52.000
Update Date
2015-12-28T19:30:32.000
Closed Date
2015-12-11T15:20:38.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2481245.0925608600
Y Coordinate
6958105.8454045100
Lat Long Location
601 W 10TH ST, DALLAS, TX, 75208
Unique Key
1178598791
15-00555829
Service Request Number: 15-00555829 • Address: 5535 MONTICELLO AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555829
Address
5535 MONTICELLO AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:53:00.000
Status
Closed
Created Date
2015-12-04T13:53:00.000
Update Date
2015-12-30T15:02:27.000
Closed Date
2015-12-30T15:02:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2498690.7338185900
Y Coordinate
6987989.2184851300
Lat Long Location
5535 MONTICELLO AVE, DALLAS, TX
Unique Key
1178551549
15-00555793
Service Request Number: 15-00555793 • Address: 6239 MCCOMMAS BLVD, DALLAS, TX • City Council District: 14
Service Request Number
15-00555793
Address
6239 MCCOMMAS BLVD, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-28T13:44:14.000
Status
Closed
Created Date
2015-12-04T13:44:14.000
Update Date
2015-12-08T15:27:32.000
Closed Date
2015-12-08T15:27:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503384.0825902000
Y Coordinate
6989091.8148241700
Lat Long Location
6239 MCCOMMAS BLVD, DALLAS, TX
Unique Key
1178549591
15-00555748
Service Request Number: 15-00555748 • Address: 5307 MORNINGSIDE AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555748
Address
5307 MORNINGSIDE AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:25:34.000
Status
Duplicate (closed)
Created Date
2015-12-04T13:25:34.000
Update Date
2015-12-30T14:01:23.000
Closed Date
2015-12-30T14:01:23.000
Priority
Standard
Method Received Description
Web
X Coordinate
2496885.2785879500
Y Coordinate
6988903.1907621900
Lat Long Location
5307 MORNINGSIDE AVE, DALLAS, TX
Unique Key
1178546624
15-00555761
Service Request Number: 15-00555761 • Address: 335 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00555761
Address
335 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-11T13:32:37.000
Status
Closed
Created Date
2015-12-04T13:32:37.000
Update Date
2015-12-04T13:36:07.000
Closed Date
2015-12-04T13:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477557.9844746000
Y Coordinate
6957070.2295994600
Lat Long Location
335 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1178547524
15-00502357
Service Request Number: 15-00502357 • Address: 6400 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00502357
Address
6400 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-06T16:27:00.000
Status
Closed
Created Date
2015-10-30T16:27:00.000
Update Date
2015-10-30T16:28:15.000
Closed Date
2015-10-30T16:28:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505034.6849342700
Y Coordinate
6996954.7037133300
Lat Long Location
6400 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1175022173
15-00556299
Service Request Number: 15-00556299 • Address: 616 W 5TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00556299
Address
616 W 5TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-24T16:10:09.000
Status
Closed
Created Date
2015-12-04T16:10:09.000
Update Date
2015-12-07T09:28:53.000
Closed Date
2015-12-07T09:28:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481314.8625772600
Y Coordinate
6961469.1714413000
Lat Long Location
616 W 5TH ST, DALLAS, TX, 75208
Unique Key
1178582364
15-00515388
Service Request Number: 15-00515388 • Address: 318 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00515388
Address
318 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-09T07:52:38.000
Status
Closed
Created Date
2015-11-08T07:52:38.000
Update Date
2015-11-11T17:31:33.000
Closed Date
2015-11-11T10:41:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477593.3169900200
Y Coordinate
6958923.3781333600
Lat Long Location
318 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1175874437
15-00515201
Service Request Number: 15-00515201 • Address: 8018 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00515201
Address
8018 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-08T15:39:06.000
Status
Closed
Created Date
2015-11-07T15:39:06.000
Update Date
2015-11-08T08:51:39.000
Closed Date
2015-11-08T08:51:38.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497296.7169020200
Y Coordinate
6923630.3053048600
Lat Long Location
8018 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1175857761
15-00556463
Service Request Number: 15-00556463 • Address: 500 S PEAK ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00556463
Address
500 S PEAK ST, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-05T17:16:09.000
Status
Closed
Created Date
2015-12-04T17:16:09.000
Update Date
2015-12-05T12:55:45.000
Closed Date
2015-12-05T11:25:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501014.7547805000
Y Coordinate
6974146.8985118500
Lat Long Location
500 S PEAK ST, DALLAS, TX, 75223
Unique Key
1178597200
15-00556331
Service Request Number: 15-00556331 • Address: 11700 E NORTHWEST HWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00556331
Address
11700 E NORTHWEST HWY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-11T16:17:17.000
Status
Closed
Created Date
2015-12-04T16:17:17.000
Update Date
2015-12-04T16:24:07.000
Closed Date
2015-12-04T16:24:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527632.4107021000
Y Coordinate
7002118.9976661400
Lat Long Location
11700 E NORTHWEST HWY, DALLAS, TX, 75218
Unique Key
1178585413
15-00515249
Service Request Number: 15-00515249 • Address: 222 S CLIFF ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00515249
Address
222 S CLIFF ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-08T16:57:43.000
Status
Closed
Created Date
2015-11-07T16:57:43.000
Update Date
2015-11-08T11:29:17.000
Closed Date
2015-11-08T11:29:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2488994.4788275600
Y Coordinate
6958687.6715866000
Lat Long Location
222 S CLIFF ST, DALLAS, TX, 75203
Unique Key
1175861881
15-00481988
Service Request Number: 15-00481988 • Address: 1100 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00481988
Address
1100 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-03T07:20:22.000
Status
Closed
Created Date
2015-10-20T07:20:22.000
Update Date
2015-11-05T13:43:01.000
Closed Date
2015-11-05T13:42:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488548.2926488300
Y Coordinate
6960410.1505973500
Lat Long Location
1100 E 8TH ST, DALLAS, TX, 75203
Unique Key
1173659739
15-00502085
Service Request Number: 15-00502085 • Address: 2602 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00502085
Address
2602 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - School Flasher New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-22T15:10:36.000
Status
Closed
Created Date
2015-10-30T15:10:36.000
Update Date
2015-11-03T10:42:38.000
Closed Date
2015-11-03T10:42:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472058.8793241200
Y Coordinate
6948877.6310895100
Lat Long Location
2602 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1175002614
15-00520215
Service Request Number: 15-00520215 • Address: 2607 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00520215
Address
2607 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-18T10:16:23.000
Status
Closed
Created Date
2015-11-11T10:16:23.000
Update Date
2015-11-29T14:19:39.000
Closed Date
2015-11-29T14:19:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472947.2607842100
Y Coordinate
6992365.7525684600
Lat Long Location
2607 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1176217724
15-00501987
Service Request Number: 15-00501987 • Address: 202 S IRA AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00501987
Address
202 S IRA AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-06T14:41:40.000
Status
Closed
Created Date
2015-10-30T14:41:40.000
Update Date
2015-11-02T14:56:58.000
Closed Date
2015-11-02T14:56:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455321.1511870400
Y Coordinate
6957580.0437364400
Lat Long Location
202 S IRA AVE, DALLAS, TX, 75211
Unique Key
1174996881
15-00556348
Service Request Number: 15-00556348 • Address: 600 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00556348
Address
600 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-11T16:21:49.000
Status
Closed
Created Date
2015-12-04T16:21:49.000
Update Date
2015-12-04T16:23:10.000
Closed Date
2015-12-04T16:23:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516936.5237705200
Y Coordinate
6995853.1645625900
Lat Long Location
600 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1178587249
15-00485896
Service Request Number: 15-00485896 • Address: 11212 N STEMMONS SERV W, DALLAS, TX 75229 • City Council District: 6
Service Request Number
15-00485896
Address
11212 N STEMMONS SERV W, DALLAS, TX 75229
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T16:22:48.000
Status
Closed
Created Date
2015-10-21T16:22:48.000
Update Date
2015-10-28T15:28:50.000
Closed Date
2015-10-28T15:28:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2460034.8588138300
Y Coordinate
7010059.0330664500
Lat Long Location
11212 N STEMMONS, DALLAS, TX, 75229
Unique Key
1173906586
15-00485746
Service Request Number: 15-00485746 • Address: 5608 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00485746
Address
5608 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-20T15:38:49.000
Status
Closed
Created Date
2015-10-21T15:38:49.000
Update Date
2015-11-12T08:08:49.000
Closed Date
2015-11-12T08:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504041.1793567400
Y Coordinate
6955846.9625779700
Lat Long Location
5608 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1173895051
15-00502230
Service Request Number: 15-00502230 • Address: 5003 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00502230
Address
5003 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-15T15:50:48.000
Status
Closed
Created Date
2015-10-30T15:50:48.000
Update Date
2015-10-30T15:57:52.000
Closed Date
2015-10-30T15:57:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506001.0168678400
Y Coordinate
6961982.8092158600
Lat Long Location
5003 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1175011484
15-00502330
Service Request Number: 15-00502330 • Address: 6400 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00502330
Address
6400 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-06T16:17:38.000
Status
Closed
Created Date
2015-10-30T16:17:38.000
Update Date
2015-10-30T16:18:35.000
Closed Date
2015-10-30T16:18:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505101.3186687700
Y Coordinate
6991673.6628715500
Lat Long Location
6400 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1175019511
15-00556102
Service Request Number: 15-00556102 • Address: 1121 BEACHVIEW ST, DALLAS, TX • City Council District: 9
Service Request Number
15-00556102
Address
1121 BEACHVIEW ST, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-15T15:16:05.000
Status
Closed
Created Date
2015-12-04T15:16:05.000
Update Date
2015-12-10T15:56:22.000
Closed Date
2015-12-10T15:56:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2519411.1845303400
Y Coordinate
6990307.9438172400
Lat Long Location
1121 BEACHVIEW ST, DALLAS, TX
Unique Key
1178569204
15-00502399
Service Request Number: 15-00502399 • Address: 622 W PEMBROKE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00502399
Address
622 W PEMBROKE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-08T16:45:38.000
Status
Closed
Created Date
2015-10-30T16:45:38.000
Update Date
2015-10-30T16:52:29.000
Closed Date
2015-10-30T16:52:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481157.0832293800
Y Coordinate
6955577.2704699600
Lat Long Location
622 W PEMBROKE AVE, DALLAS, TX, 75208
Unique Key
1175026188
15-00555878
Service Request Number: 15-00555878 • Address: 1001 MT AUBURN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00555878
Address
1001 MT AUBURN AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-20T14:11:29.000
Status
Closed
Created Date
2015-12-04T14:11:29.000
Update Date
2015-12-06T18:55:36.000
Closed Date
2015-12-05T14:43:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507403.0830625100
Y Coordinate
6977764.7353391600
Lat Long Location
1001 MT AUBURN AVE, DALLAS, TX, 75223
Unique Key
1178554651
15-00556302
Service Request Number: 15-00556302 • Address: 616 W 5TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00556302
Address
616 W 5TH ST, DALLAS, TX 75208
City Council District
1
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-18T16:10:16.000
Status
Closed
Created Date
2015-12-04T16:10:16.000
Update Date
2015-12-09T15:45:08.000
Closed Date
2015-12-09T15:45:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481314.8607586300
Y Coordinate
6961469.1734828400
Lat Long Location
616 W 5TH ST, DALLAS, TX, 75208
Unique Key
1178582477
15-00556337
Service Request Number: 15-00556337 • Address: 900 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00556337
Address
900 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-11T16:19:07.000
Status
Closed
Created Date
2015-12-04T16:19:07.000
Update Date
2015-12-04T16:23:48.000
Closed Date
2015-12-04T16:23:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518363.9352789800
Y Coordinate
6994317.1731709700
Lat Long Location
900 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1178586104
15-00556415
Service Request Number: 15-00556415 • Address: 1000 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00556415
Address
1000 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-11T16:43:36.000
Status
Closed
Created Date
2015-12-04T16:43:36.000
Update Date
2015-12-04T16:44:50.000
Closed Date
2015-12-04T16:44:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507898.3768798600
Y Coordinate
6978316.0462411700
Lat Long Location
1000 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1178593736
15-00555772
Service Request Number: 15-00555772 • Address: 5407 MERRIMAC AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555772
Address
5407 MERRIMAC AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:35:23.000
Status
Duplicate (closed)
Created Date
2015-12-04T13:35:23.000
Update Date
2016-05-19T10:02:30.000
Closed Date
2016-05-19T10:02:30.000
Priority
Standard
Method Received Description
Web
X Coordinate
2497665.0789608900
Y Coordinate
6988299.1834974500
Lat Long Location
5407 MERRIMAC AVE, DALLAS, TX
Unique Key
1178548185
15-00502184
Service Request Number: 15-00502184 • Address: 1500 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00502184
Address
1500 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-06T15:39:40.000
Status
Closed
Created Date
2015-10-30T15:39:40.000
Update Date
2015-10-30T16:13:58.000
Closed Date
2015-10-30T16:13:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470083.5137202700
Y Coordinate
6952033.0068168100
Lat Long Location
1500 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1175008798
15-00520191
Service Request Number: 15-00520191 • Address: 617 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00520191
Address
617 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T10:08:40.000
Status
Closed
Created Date
2015-11-11T10:08:40.000
Update Date
2015-11-20T09:20:19.000
Closed Date
2015-11-20T09:20:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481180.1647418300
Y Coordinate
6956312.3933707300
Lat Long Location
617 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1176216159
15-00555722
Service Request Number: 15-00555722 • Address: 2559 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00555722
Address
2559 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-11T13:15:43.000
Status
Closed
Created Date
2015-12-04T13:15:43.000
Update Date
2015-12-14T11:40:08.000
Closed Date
2015-12-14T11:38:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498991.0301975600
Y Coordinate
6936289.3379876100
Lat Long Location
2559 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1178544958
15-00520276
Service Request Number: 15-00520276 • Address: 4207 LEMMON AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00520276
Address
4207 LEMMON AVE, DALLAS, TX 75219
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-24T10:29:38.000
Status
Closed
Created Date
2015-11-11T10:29:38.000
Update Date
2015-11-30T17:35:19.000
Closed Date
2015-11-21T17:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2487572.2708652700
Y Coordinate
6983889.9373017600
Lat Long Location
4207 LEMMON AVE, DALLAS, TX, 75219
Unique Key
1176221255
15-00502338
Service Request Number: 15-00502338 • Address: 5800 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00502338
Address
5800 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-06T16:20:34.000
Status
Closed
Created Date
2015-10-30T16:20:34.000
Update Date
2015-10-30T16:24:14.000
Closed Date
2015-10-30T16:24:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2454375.7629005100
Y Coordinate
6959281.9170090100
Lat Long Location
5800 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1175020350
15-00519717
Service Request Number: 15-00519717 • Address: 3006 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00519717
Address
3006 N HENDERSON AVE, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-24T07:52:26.000
Status
Closed
Created Date
2015-11-11T07:52:26.000
Update Date
2015-12-09T16:10:48.000
Closed Date
2015-12-09T16:10:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495211.9061808900
Y Coordinate
6986051.8119731000
Lat Long Location
3006 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1176183714
15-00556165
Service Request Number: 15-00556165 • Address: 200 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00556165
Address
200 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-11T15:34:02.000
Status
Closed
Created Date
2015-12-04T15:34:02.000
Update Date
2015-12-04T15:38:44.000
Closed Date
2015-12-04T15:38:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535321.1923017600
Y Coordinate
6946346.1611842700
Lat Long Location
200 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1178573231
15-00520058
Service Request Number: 15-00520058 • Address: 202 N CISCO ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00520058
Address
202 N CISCO ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-28T09:32:20.000
Status
Closed
Created Date
2015-11-11T09:32:20.000
Update Date
2015-12-05T09:03:09.000
Closed Date
2015-12-04T12:55:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501214.2442792200
Y Coordinate
6976216.9002321800
Lat Long Location
202 N CISCO ST, DALLAS, TX, 75246
Unique Key
1176204949
15-00456233
Service Request Number: 15-00456233 • Address: ORCHID LN & BROOKSHIRE DR, DALLAS, 75230, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00456233
Address
ORCHID LN & BROOKSHIRE DR, DALLAS, 75230, DALLAS, TX 75230
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-10-22T14:30:12.000
Status
Closed
Created Date
2015-10-02T14:30:12.000
Update Date
2015-10-06T16:38:54.000
Closed Date
2015-10-06T16:38:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2495623.4959496300
Y Coordinate
7011715.1414156500
Unique Key
1171958647
15-00555716
Service Request Number: 15-00555716 • Address: 5418 MERCEDES AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555716
Address
5418 MERCEDES AVE, DALLAS, TX
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-18T13:13:34.000
Status
Closed
Created Date
2015-12-04T13:13:34.000
Update Date
2015-12-04T13:59:15.000
Closed Date
2015-12-04T13:59:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2497757.5867499100
Y Coordinate
6988569.2006739400
Lat Long Location
5418 MERCEDES AVE, DALLAS, TX
Unique Key
1178544582
15-00555821
Service Request Number: 15-00555821 • Address: 5346 MONTICELLO AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00555821
Address
5346 MONTICELLO AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T13:51:21.000
Status
Closed
Created Date
2015-12-04T13:51:21.000
Update Date
2015-12-30T15:15:56.000
Closed Date
2015-12-30T15:15:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2497191.5832840300
Y Coordinate
6987920.9123668400
Lat Long Location
5346 MONTICELLO AVE, DALLAS, TX
Unique Key
1178551171
15-00515305
Service Request Number: 15-00515305 • Address: 1634 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00515305
Address
1634 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-23T21:53:21.000
Status
Closed
Created Date
2015-11-07T21:53:21.000
Update Date
2015-12-05T19:18:25.000
Closed Date
2015-12-05T19:18:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491496.5984401300
Y Coordinate
6948498.0212280600
Lat Long Location
1634 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1175866869
15-00481866
Service Request Number: 15-00481866 • Address: 3333 S TYLER ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00481866
Address
3333 S TYLER ST, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-28T22:20:28.000
Status
Closed
Created Date
2015-10-19T22:20:28.000
Update Date
2015-10-22T16:26:45.000
Closed Date
2015-10-22T16:26:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479595.2982234100
Y Coordinate
6942893.9347901500
Lat Long Location
3333 S TYLER ST, DALLAS, TX, 75224
Unique Key
1173651636
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