311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00515668
Service Request Number: 15-00515668 • Address: 3114 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00515668
Address
3114 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-23T20:10:04.000
Status
Closed
Created Date
2015-11-08T20:10:04.000
Update Date
2016-01-19T15:02:14.000
Closed Date
2016-01-19T15:02:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488048.5508642700
Y Coordinate
6944431.6915554200
Lat Long Location
3114 S EWING AVE, DALLAS, TX, 75216
Unique Key
1175896829
15-00482114
Service Request Number: 15-00482114 • Address: 423 S MOROCCO AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00482114
Address
423 S MOROCCO AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-27T08:23:08.000
Status
Closed
Created Date
2015-10-20T08:23:08.000
Update Date
2015-10-20T08:26:35.000
Closed Date
2015-10-20T08:26:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457274.5236930800
Y Coordinate
6956951.8398243800
Lat Long Location
423 S MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1173668294
15-00549178
Service Request Number: 15-00549178 • Address: 1646 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00549178
Address
1646 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T10:21:22.000
Status
Closed
Created Date
2015-12-01T10:21:22.000
Update Date
2015-12-11T17:26:02.000
Closed Date
2015-12-11T17:26:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491560.3073682600
Y Coordinate
6948536.2391362600
Lat Long Location
1646 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1178111292
15-00482247
Service Request Number: 15-00482247 • Address: 820 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00482247
Address
820 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-24T09:05:27.000
Status
Closed
Created Date
2015-10-20T09:05:27.000
Update Date
2015-11-02T13:12:37.000
Closed Date
2015-11-02T13:12:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476838.7737260100
Y Coordinate
6955569.3357896700
Lat Long Location
820 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1173677044
15-00515701
Service Request Number: 15-00515701 • Address: 1916 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00515701
Address
1916 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-03T21:54:30.000
Status
Closed
Created Date
2015-11-08T21:54:30.000
Update Date
2015-11-23T15:52:33.000
Closed Date
2015-11-23T15:52:32.000
Priority
Standard
Method Received Description
Web
X Coordinate
2495632.8417688600
Y Coordinate
6979442.0994298000
Lat Long Location
1916 N PEAK ST, DALLAS, TX, 75204
Unique Key
1175899332
15-00515881
Service Request Number: 15-00515881 • Address: 2900 MORNING AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00515881
Address
2900 MORNING AVE, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-16T08:07:35.000
Status
Closed
Created Date
2015-11-09T08:07:35.000
Update Date
2015-11-17T08:09:36.000
Closed Date
2015-11-17T08:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2508052.6517601600
Y Coordinate
6968292.3050610700
Lat Long Location
2900 MORNING AVE, DALLAS, TX
Unique Key
1175911911
15-00549278
Service Request Number: 15-00549278 • Address: 3327 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00549278
Address
3327 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T11:02:44.000
Status
Closed
Created Date
2015-12-01T11:02:44.000
Update Date
2015-12-16T09:57:27.000
Closed Date
2015-12-16T09:57:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500255.7257289600
Y Coordinate
6948493.9425614500
Lat Long Location
3327 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1178117930
15-00502441
Service Request Number: 15-00502441 • Address: 9811 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00502441
Address
9811 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Speed Limit Change Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-07T17:11:03.000
Status
Closed
Created Date
2015-10-30T17:11:03.000
Update Date
2016-01-19T16:45:01.000
Closed Date
2016-01-19T16:44:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2519974.9319653500
Y Coordinate
6995681.5026154100
Lat Long Location
9811 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1175028708
15-00515479
Service Request Number: 15-00515479 • Address: 3222 TRUXILLO DR, DALLAS, TX • City Council District: 9
Service Request Number
15-00515479
Address
3222 TRUXILLO DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-15T12:00:05.000
Status
Closed
Created Date
2015-11-08T12:00:05.000
Update Date
2015-12-10T09:26:06.000
Closed Date
2015-12-10T09:26:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2533031.8023074800
Y Coordinate
6996271.4635874500
Lat Long Location
3222 TRUXILLO DR, DALLAS, TX
Unique Key
1175881257
15-00482235
Service Request Number: 15-00482235 • Address: 834 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00482235
Address
834 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-03T09:00:58.000
Status
Closed
Created Date
2015-10-20T09:00:58.000
Update Date
2015-11-11T10:33:38.000
Closed Date
2015-11-11T10:33:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476839.3004918300
Y Coordinate
6955495.3612458100
Lat Long Location
834 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1173676130
15-00502558
Service Request Number: 15-00502558 • Address: 7800 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00502558
Address
7800 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-06T21:29:00.000
Status
Closed
Created Date
2015-10-30T21:29:00.000
Update Date
2015-11-03T10:19:03.000
Closed Date
2015-11-03T10:19:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479404.2694065000
Y Coordinate
6924822.3113378200
Lat Long Location
7800 S POLK ST, DALLAS, TX, 75232
Unique Key
1175036316
15-00482097
Service Request Number: 15-00482097 • Address: 403 S MOROCCO AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00482097
Address
403 S MOROCCO AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-27T08:16:05.000
Status
Closed
Created Date
2015-10-20T08:16:05.000
Update Date
2015-10-20T08:22:13.000
Closed Date
2015-10-20T08:22:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457273.0000964500
Y Coordinate
6957014.8167679600
Lat Long Location
403 S MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1173666993
15-00502483
Service Request Number: 15-00502483 • Address: 1119 S CANTERBURY CT, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00502483
Address
1119 S CANTERBURY CT, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T17:59:49.000
Status
Closed
Created Date
2015-10-30T17:59:49.000
Update Date
2015-11-02T08:42:20.000
Closed Date
2015-11-02T08:42:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478464.0308158400
Y Coordinate
6963978.7865753200
Lat Long Location
1119 S CANTERBURY CT, DALLAS, TX, 75208
Unique Key
1175031125
15-00502422
Service Request Number: 15-00502422 • Address: 2634 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00502422
Address
2634 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-02T16:55:16.000
Status
Closed
Created Date
2015-10-30T16:55:16.000
Update Date
2015-11-01T16:27:54.000
Closed Date
2015-10-31T19:31:44.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496602.2520671200
Y Coordinate
6984476.1854821200
Lat Long Location
2634 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1175027602
15-00549170
Service Request Number: 15-00549170 • Address: 8024 FALL RIVER DR, DALLAS, TX • City Council District: 7
Service Request Number
15-00549170
Address
8024 FALL RIVER DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-15T10:17:22.000
Status
Closed
Created Date
2015-12-01T10:17:22.000
Update Date
2016-04-27T10:08:53.000
Closed Date
2016-04-27T10:08:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2519312.6842240600
Y Coordinate
6977681.8014551600
Lat Long Location
8024 FALL RIVER DR, DALLAS, TX
Unique Key
1178110805
15-00515626
Service Request Number: 15-00515626 • Address: 6608 DUPPER CT, DALLAS, TX • City Council District: 12
Service Request Number
15-00515626
Address
6608 DUPPER CT, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-22T17:29:06.000
Status
Closed
Created Date
2015-11-08T17:29:06.000
Update Date
2015-11-24T09:11:59.000
Closed Date
2015-11-24T09:11:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
City Hall on the GO
X Coordinate
2493092.2224399300
Y Coordinate
7051596.1916966800
Lat Long Location
6608 DUPPER CT, DALLAS, TX
Unique Key
1175892907
15-00481989
Service Request Number: 15-00481989 • Address: 1100 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00481989
Address
1100 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-03T07:20:46.000
Status
Duplicate (closed)
Created Date
2015-10-20T07:20:46.000
Update Date
2015-11-05T13:42:59.000
Closed Date
2015-11-05T13:42:59.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2488548.2926488300
Y Coordinate
6960410.1505973500
Lat Long Location
1100 E 8TH ST, DALLAS, TX, 75203
Unique Key
1173659794
15-00549287
Service Request Number: 15-00549287 • Address: 3316 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00549287
Address
3316 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T11:05:26.000
Status
Closed
Created Date
2015-12-01T11:05:26.000
Update Date
2015-12-12T15:02:02.000
Closed Date
2015-12-12T15:02:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2500317.0856717100
Y Coordinate
6948483.9115365100
Lat Long Location
3316 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1178118495
15-00515511
Service Request Number: 15-00515511 • Address: 312 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00515511
Address
312 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-23T13:07:39.000
Status
Closed
Created Date
2015-11-08T13:07:39.000
Update Date
2015-11-08T18:11:05.000
Closed Date
2015-11-08T18:10:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482915.0084747800
Y Coordinate
6958081.3519516200
Lat Long Location
312 W 10TH ST, DALLAS, TX, 75208
Unique Key
1175883743
15-00502402
Service Request Number: 15-00502402 • Address: 1000 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00502402
Address
1000 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-06T16:46:34.000
Status
Closed
Created Date
2015-10-30T16:46:34.000
Update Date
2015-10-30T16:49:44.000
Closed Date
2015-10-30T16:49:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2454482.6370307000
Y Coordinate
6953974.0520009600
Lat Long Location
1000 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1175026330
15-00502535
Service Request Number: 15-00502535 • Address: 3000 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00502535
Address
3000 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-02T19:49:00.000
Status
Closed
Created Date
2015-10-30T19:49:00.000
Update Date
2015-10-30T20:46:39.000
Closed Date
2015-10-30T20:46:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477795.6670605700
Y Coordinate
6946339.6093217800
Lat Long Location
3000 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1175034572
15-00477929
Service Request Number: 15-00477929 • Address: ALLISTER ST & MODELLA AVE, DALLAS, 75229, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00477929
Address
ALLISTER ST & MODELLA AVE, DALLAS, 75229, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T11:17:51.000
Status
Closed
Created Date
2015-10-16T11:17:51.000
Update Date
2015-10-16T15:54:52.000
Closed Date
2015-10-16T15:54:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467385.4976415400
Y Coordinate
7016705.1783368400
Unique Key
1173386295
15-00482064
Service Request Number: 15-00482064 • Address: 611 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00482064
Address
611 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-23T08:03:51.000
Status
Closed
Created Date
2015-10-20T08:03:51.000
Update Date
2015-10-20T15:09:45.000
Closed Date
2015-10-20T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503311.7399643400
Y Coordinate
6975320.3557967400
Lat Long Location
611 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1173664746
15-00482242
Service Request Number: 15-00482242 • Address: 826 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00482242
Address
826 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-03T09:03:07.000
Status
Closed
Created Date
2015-10-20T09:03:07.000
Update Date
2015-11-02T13:10:22.000
Closed Date
2015-11-02T13:10:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476839.0002959800
Y Coordinate
6955537.6323603300
Lat Long Location
826 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1173676641
15-00515279
Service Request Number: 15-00515279 • Address: 1300 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00515279
Address
1300 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-23T18:26:42.000
Status
Closed
Created Date
2015-11-07T18:26:42.000
Update Date
2015-11-09T12:30:43.000
Closed Date
2015-11-09T12:30:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477964.4767348500
Y Coordinate
6957516.5453772100
Lat Long Location
1300 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1175864398
15-00515432
Service Request Number: 15-00515432 • Address: 5731 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00515432
Address
5731 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T10:13:00.000
Status
Closed
Created Date
2015-11-08T10:13:00.000
Update Date
2015-11-08T11:34:08.000
Closed Date
2015-11-08T11:34:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486019.7643039500
Y Coordinate
6998243.0820708400
Lat Long Location
5731 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1175877855
15-00502503
Service Request Number: 15-00502503 • Address: 1131 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00502503
Address
1131 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-15T18:32:01.000
Status
Closed
Created Date
2015-10-30T18:32:01.000
Update Date
2015-11-10T16:22:23.000
Closed Date
2015-11-10T16:22:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489532.7494337900
Y Coordinate
6935399.4295662100
Lat Long Location
1131 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1175032408
15-00482099
Service Request Number: 15-00482099 • Address: 1614 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00482099
Address
1614 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-24T08:16:43.000
Status
Closed
Created Date
2015-10-20T08:16:43.000
Update Date
2016-07-09T11:59:37.000
Closed Date
2016-07-09T11:59:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535181.1245412600
Y Coordinate
6956763.6612515500
Lat Long Location
1614 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1173667162
15-00516021
Service Request Number: 15-00516021 • Address: 3118 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00516021
Address
3118 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-15T08:55:28.000
Status
Closed
Created Date
2015-11-09T08:55:28.000
Update Date
2015-12-08T09:33:12.000
Closed Date
2015-12-05T09:33:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469822.3958079700
Y Coordinate
6997901.2225149800
Lat Long Location
3118 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1175920698
15-00549151
Service Request Number: 15-00549151 • Address: 11566 E RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00549151
Address
11566 E RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T10:10:08.000
Status
Closed
Created Date
2015-12-01T10:10:08.000
Update Date
2015-12-03T12:09:21.000
Closed Date
2015-12-03T12:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492561.8640579200
Y Coordinate
7016608.5432123000
Lat Long Location
11566 E RICKS CIR, DALLAS, TX, 75230
Unique Key
1178109554
15-00482115
Service Request Number: 15-00482115 • Address: 9220 S CENTRAL EXPY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00482115
Address
9220 S CENTRAL EXPY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-24T08:24:07.000
Status
Closed
Created Date
2015-10-20T08:24:07.000
Update Date
2015-10-26T10:31:21.000
Closed Date
2015-10-26T10:31:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2510853.4524029700
Y Coordinate
6937396.2454226900
Lat Long Location
9220 S CENTRAL EXPY, DALLAS, TX, 75241
Unique Key
1173668360
15-00515489
Service Request Number: 15-00515489 • Address: 228 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00515489
Address
228 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-15T12:27:24.000
Status
Closed
Created Date
2015-11-08T12:27:24.000
Update Date
2015-11-09T08:59:52.000
Closed Date
2015-11-09T08:59:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488468.9453254600
Y Coordinate
6970828.2760333700
Lat Long Location
228 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175882045
15-00515808
Service Request Number: 15-00515808 • Address: 6969 MCCALLUM BLVD, DALLAS, TX • City Council District: 12
Service Request Number
15-00515808
Address
6969 MCCALLUM BLVD, DALLAS, TX
City Council District
12
Department
Equipment & Bldgs Svcs
Service Request Type
Equipment & Building Services - EBS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-23T07:32:07.000
Status
Closed
Created Date
2015-11-09T07:32:07.000
Update Date
2015-11-09T08:54:52.000
Closed Date
2015-11-09T08:54:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2495004.3618056200
Y Coordinate
7046712.3803663400
Lat Long Location
6969 MCCALLUM BLVD, DALLAS, TX
Unique Key
1175907999
15-00482261
Service Request Number: 15-00482261 • Address: 3019 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00482261
Address
3019 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-03T09:10:01.000
Status
Closed
Created Date
2015-10-20T09:10:01.000
Update Date
2015-11-30T04:39:36.000
Closed Date
2015-11-30T04:39:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478706.6428457300
Y Coordinate
6970402.5627275700
Lat Long Location
3019 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1173677812
15-00549372
Service Request Number: 15-00549372 • Address: 272 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00549372
Address
272 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T11:39:21.000
Status
Closed
Created Date
2015-12-01T11:39:21.000
Update Date
2015-12-02T08:55:58.000
Closed Date
2015-12-02T08:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2560463.5824816100
Y Coordinate
6942396.4662932000
Lat Long Location
272 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1178124230
15-00515525
Service Request Number: 15-00515525 • Address: 200 N PATTON AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00515525
Address
200 N PATTON AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T13:41:06.000
Status
Closed
Created Date
2015-11-08T13:41:06.000
Update Date
2015-11-11T14:40:43.000
Closed Date
2015-11-11T14:40:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485148.2674752200
Y Coordinate
6959285.0991491700
Lat Long Location
200 N PATTON AVE, DALLAS, TX, 75203
Unique Key
1175884864
15-00515906
Service Request Number: 15-00515906 • Address: 5300 GROVEWOOD ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00515906
Address
5300 GROVEWOOD ST, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-16T08:14:36.000
Status
Closed
Created Date
2015-11-09T08:14:36.000
Update Date
2015-11-17T08:09:11.000
Closed Date
2015-11-17T08:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2510645.5642314300
Y Coordinate
6964910.4558828800
Lat Long Location
5300 GROVEWOOD ST, DALLAS, TX
Unique Key
1175913204
15-00515957
Service Request Number: 15-00515957 • Address: 3411 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00515957
Address
3411 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-22T08:34:52.000
Status
Closed
Created Date
2015-11-09T08:34:52.000
Update Date
2015-12-01T08:42:08.000
Closed Date
2015-12-01T08:42:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467816.6664378400
Y Coordinate
6944270.6326709100
Lat Long Location
3411 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1175916546
15-00516024
Service Request Number: 15-00516024 • Address: 1231 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00516024
Address
1231 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-02T08:55:55.000
Status
Closed
Created Date
2015-11-09T08:55:55.000
Update Date
2015-11-09T08:57:31.000
Closed Date
2015-11-09T08:57:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490110.5577606200
Y Coordinate
6932736.1041704600
Lat Long Location
1231 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1175920884
15-00515778
Service Request Number: 15-00515778 • Address: 725 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00515778
Address
725 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T07:15:20.000
Status
Closed
Created Date
2015-11-09T07:15:20.000
Update Date
2015-11-09T08:50:33.000
Closed Date
2015-11-09T08:50:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521913.1143537100
Y Coordinate
6950679.7453964600
Lat Long Location
725 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1175906259
15-00482019
Service Request Number: 15-00482019 • Address: 1307 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00482019
Address
1307 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-29T07:46:20.000
Status
Closed
Created Date
2015-10-20T07:46:20.000
Update Date
2015-10-21T14:33:10.000
Closed Date
2015-10-21T14:33:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2498980.3595049600
Y Coordinate
6979194.2912407200
Lat Long Location
1307 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1173661842
15-00502511
Service Request Number: 15-00502511 • Address: 1106 E FIVE MILE PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00502511
Address
1106 E FIVE MILE PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-07T18:45:16.000
Status
Closed
Created Date
2015-10-30T18:45:16.000
Update Date
2015-11-04T14:28:24.000
Closed Date
2015-11-04T14:28:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489206.3070506300
Y Coordinate
6935982.0377009800
Lat Long Location
1106 E FIVE MILE PKWY, DALLAS, TX, 75216
Unique Key
1175032902
15-00466756
Service Request Number: 15-00466756 • Address: C F HAWN ACRD N & BRUTON RD, DALLAS, 75217, DALLAS, TX • City Council District: 7
Service Request Number
15-00466756
Address
C F HAWN ACRD N & BRUTON RD, DALLAS, 75217, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-12T12:59:34.000
Status
Closed
Created Date
2015-10-09T12:59:34.000
Update Date
2015-10-09T13:20:32.000
Closed Date
2015-10-09T13:20:30.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513027.1723262300
Y Coordinate
6959456.6024194100
Unique Key
1172671127
15-00515223
Service Request Number: 15-00515223 • Address: 6200 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00515223
Address
6200 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-10T16:17:38.000
Status
Closed
Created Date
2015-11-07T16:17:38.000
Update Date
2015-11-07T17:20:09.000
Closed Date
2015-11-07T17:20:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508483.5652121300
Y Coordinate
6977723.9925908800
Lat Long Location
6200 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1175859845
15-00515996
Service Request Number: 15-00515996 • Address: 1203 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00515996
Address
1203 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-02T08:46:47.000
Status
Closed
Created Date
2015-11-09T08:46:47.000
Update Date
2015-11-09T08:49:32.000
Closed Date
2015-11-09T08:49:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489797.1034105600
Y Coordinate
6932729.8823895100
Lat Long Location
1203 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1175918945
15-00515801
Service Request Number: 15-00515801 • Address: 400 N ERVAY ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00515801
Address
400 N ERVAY ST, DALLAS, TX 75201
City Council District
14
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-01T07:28:57.000
Status
Closed
Created Date
2015-11-09T07:28:57.000
Update Date
2015-11-12T08:18:20.000
Closed Date
2015-11-12T08:18:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491433.0334542100
Y Coordinate
6972139.5566718400
Lat Long Location
400 N ERVAY ST, DALLAS, TX, 75201
Unique Key
1175907602
15-00502457
Service Request Number: 15-00502457 • Address: 1500 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00502457
Address
1500 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-08T17:33:39.000
Status
Closed
Created Date
2015-10-30T17:33:39.000
Update Date
2016-08-20T11:02:32.000
Closed Date
2016-08-20T11:02:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489564.6050795200
Y Coordinate
6952563.4945040100
Lat Long Location
1500 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1175029812
15-00481993
Service Request Number: 15-00481993 • Address: 1205 NORTH ST, DALLAS, TX • City Council District: 4
Service Request Number
15-00481993
Address
1205 NORTH ST, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-03T07:21:41.000
Status
Closed
Created Date
2015-10-20T07:21:41.000
Update Date
2015-11-03T12:32:46.000
Closed Date
2015-11-03T12:32:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489145.5317873200
Y Coordinate
6958953.7198157000
Lat Long Location
1205 NORTH ST, DALLAS, TX
Unique Key
1173659948
15-00502354
Service Request Number: 15-00502354 • Address: 5700 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00502354
Address
5700 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-06T16:26:06.000
Status
Closed
Created Date
2015-10-30T16:26:06.000
Update Date
2015-10-30T16:28:56.000
Closed Date
2015-10-30T16:28:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455138.6792545400
Y Coordinate
6958571.1472034200
Lat Long Location
5700 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1175021970
15-00549125
Service Request Number: 15-00549125 • Address: 6033 HOWARD AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00549125
Address
6033 HOWARD AVE, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T10:04:53.000
Status
Closed
Created Date
2015-12-01T10:04:53.000
Update Date
2015-12-03T08:37:34.000
Closed Date
2015-12-03T08:37:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2517027.1465231800
Y Coordinate
6970517.3383298100
Lat Long Location
6033 HOWARD AVE, DALLAS, TX
Unique Key
1178108307