311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00537240
Service Request Number: 15-00537240 • Address: 319 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00537240
Address
319 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-25T14:23:25.000
Status
Closed
Created Date
2015-11-20T14:23:25.000
Update Date
2015-11-20T17:37:26.000
Closed Date
2015-11-20T17:37:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537867.0365066100
Y Coordinate
6948491.8772802000
Lat Long Location
319 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1177310402
15-00507903
Service Request Number: 15-00507903 • Address: 3335 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00507903
Address
3335 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-27T18:34:14.000
Status
Closed
Created Date
2015-11-03T18:34:14.000
Update Date
2016-02-24T20:57:16.000
Closed Date
2016-02-24T20:57:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490963.8573136900
Y Coordinate
6944410.3388913900
Lat Long Location
3335 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1175384442
15-00515956
Service Request Number: 15-00515956 • Address: 522 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00515956
Address
522 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-15T08:34:56.000
Status
Closed
Created Date
2015-11-09T08:34:56.000
Update Date
2016-01-04T14:53:47.000
Closed Date
2016-01-04T14:53:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481701.3648574600
Y Coordinate
6958539.6924543600
Lat Long Location
522 W 9TH ST, DALLAS, TX, 75208
Unique Key
1175916599
15-00537303
Service Request Number: 15-00537303 • Address: 1521 S WESTMORELAND RD, DALLAS, TX 75154 • City Council District: 1
Service Request Number
15-00537303
Address
1521 S WESTMORELAND RD, DALLAS, TX 75154
City Council District
1
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-07T14:35:32.000
Status
Closed
Created Date
2015-11-20T14:35:32.000
Update Date
2015-11-24T10:07:49.000
Closed Date
2015-11-24T10:07:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2468355.2251604400
Y Coordinate
6951901.6182099700
Lat Long Location
1521 S WESTMORELAND RD, DALLAS, TX, 75154
Unique Key
1177313747
15-00497535
Service Request Number: 15-00497535 • Address: 400 S ERVAY ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00497535
Address
400 S ERVAY ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-05T14:47:48.000
Status
Closed
Created Date
2015-10-28T14:47:48.000
Update Date
2015-10-30T15:25:18.000
Closed Date
2015-10-30T15:25:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492007.8547507700
Y Coordinate
6970581.9769726100
Lat Long Location
400 S ERVAY ST, DALLAS, TX, 75201
Unique Key
1174714025
15-00527178
Service Request Number: 15-00527178 • Address: 2600 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00527178
Address
2600 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-17T09:27:09.000
Status
Closed
Created Date
2015-11-16T09:27:09.000
Update Date
2015-11-16T11:51:19.000
Closed Date
2015-11-16T11:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473795.8219646600
Y Coordinate
6948909.9655948500
Lat Long Location
2600 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1176692106
15-00537988
Service Request Number: 15-00537988 • Address: 7750 DENTCREST DR, DALLAS, TX • City Council District: 11
Service Request Number
15-00537988
Address
7750 DENTCREST DR, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-05T00:17:05.000
Status
Duplicate (closed)
Created Date
2015-11-21T00:17:05.000
Update Date
2016-02-11T16:41:48.000
Closed Date
2016-02-11T16:41:48.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2498066.8224081900
Y Coordinate
7032812.6259060800
Lat Long Location
7750 DENTCREST DR, DALLAS, TX
Unique Key
1177358660
15-00527191
Service Request Number: 15-00527191 • Address: 1100 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00527191
Address
1100 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-23T09:32:06.000
Status
Closed
Created Date
2015-11-16T09:32:06.000
Update Date
2015-11-17T12:15:53.000
Closed Date
2015-11-17T12:15:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456847.7400270300
Y Coordinate
6961011.2835701300
Lat Long Location
1100 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1176693004
15-00537033
Service Request Number: 15-00537033 • Address: 1012 S HARWOOD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00537033
Address
1012 S HARWOOD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-04T12:53:47.000
Status
Closed
Created Date
2015-11-20T12:53:47.000
Update Date
2015-11-23T15:59:20.000
Closed Date
2015-11-23T15:59:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493967.3765688100
Y Coordinate
6969895.2173438600
Lat Long Location
1012 S HARWOOD ST, DALLAS, TX, 75201
Unique Key
1177297287
15-00537859
Service Request Number: 15-00537859 • Address: 8000 E MOCKINGBIRD LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00537859
Address
8000 E MOCKINGBIRD LN, DALLAS, TX 75218
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-07T17:32:35.000
Status
Closed
Created Date
2015-11-20T17:32:35.000
Update Date
2015-11-23T09:10:20.000
Closed Date
2015-11-23T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514496.1067650500
Y Coordinate
6997746.7526524400
Lat Long Location
8000 E MOCKINGBIRD LN, DALLAS, TX, 75218
Unique Key
1177348810
15-00515975
Service Request Number: 15-00515975 • Address: 532 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00515975
Address
532 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-15T08:39:15.000
Status
Closed
Created Date
2015-11-09T08:39:15.000
Update Date
2016-01-04T14:55:25.000
Closed Date
2016-01-04T14:55:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481645.3774420500
Y Coordinate
6958539.0048807200
Lat Long Location
532 W 9TH ST, DALLAS, TX, 75208
Unique Key
1175917538
15-00537892
Service Request Number: 15-00537892 • Address: 5991 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00537892
Address
5991 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-08T18:17:00.000
Status
Closed
Created Date
2015-11-20T18:17:00.000
Update Date
2015-11-23T11:47:57.000
Closed Date
2015-11-23T11:47:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489046.6097855800
Y Coordinate
7002078.6090916800
Lat Long Location
5991 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1177351189
15-00537369
Service Request Number: 15-00537369 • Address: 616 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00537369
Address
616 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T14:48:00.000
Status
Closed
Created Date
2015-11-20T14:48:00.000
Update Date
2015-11-20T14:50:32.000
Closed Date
2015-11-20T14:50:31.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2558549.4773704100
Y Coordinate
6940480.5092901400
Lat Long Location
616 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1177317220
15-00456427
Service Request Number: 15-00456427 • Address: CONNER DR & CONNER DR, DALLAS, 75217, DALLAS, TX 75060 • City Council District: 5
Service Request Number
15-00456427
Address
CONNER DR & CONNER DR, DALLAS, 75217, DALLAS, TX 75060
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-22T15:50:41.000
Status
Closed
Created Date
2015-10-02T15:50:41.000
Update Date
2015-10-05T13:27:52.000
Closed Date
2015-10-05T13:27:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2527826.8657820000
Y Coordinate
6958584.8988547100
Unique Key
1171970790
15-00537794
Service Request Number: 15-00537794 • Address: 1710 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00537794
Address
1710 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T16:34:28.000
Status
Closed
Created Date
2015-11-20T16:34:28.000
Update Date
2015-11-20T16:37:05.000
Closed Date
2015-11-20T16:37:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495440.4701958300
Y Coordinate
6968661.9352665700
Lat Long Location
1710 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1177344419
15-00549183
Service Request Number: 15-00549183 • Address: 100 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00549183
Address
100 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T10:24:45.000
Status
Closed
Created Date
2015-12-01T10:24:45.000
Update Date
2015-12-02T16:28:07.000
Closed Date
2015-12-02T16:06:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477594.7851166500
Y Coordinate
6958035.5721929500
Lat Long Location
100 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1178111644
15-00497631
Service Request Number: 15-00497631 • Address: 1026 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00497631
Address
1026 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T15:08:58.000
Status
Closed
Created Date
2015-10-28T15:08:58.000
Update Date
2015-10-29T10:52:04.000
Closed Date
2015-10-29T10:52:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2455656.0346593400
Y Coordinate
6960579.7076692600
Lat Long Location
1026 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1174719435
15-00527258
Service Request Number: 15-00527258 • Address: 381 E GREENBRIAR LN, DALLAS, TX • City Council District: 1
Service Request Number
15-00527258
Address
381 E GREENBRIAR LN, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-25T09:49:36.000
Status
Closed
Created Date
2015-11-16T09:49:36.000
Update Date
2015-11-18T08:43:49.000
Closed Date
2015-11-18T08:43:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2485498.8371941300
Y Coordinate
6964671.4175022400
Lat Long Location
381 E GREENBRIAR LN, DALLAS, TX
Unique Key
1176697387
15-00497381
Service Request Number: 15-00497381 • Address: 392 N MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00497381
Address
392 N MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-11T14:15:22.000
Status
Closed
Created Date
2015-10-28T14:15:22.000
Update Date
2015-10-29T16:18:21.000
Closed Date
2015-10-29T16:18:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474598.5416334700
Y Coordinate
6958911.5165385300
Lat Long Location
392 N MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1174706281
15-00527252
Service Request Number: 15-00527252 • Address: 139 W MONTANA AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00527252
Address
139 W MONTANA AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-21T09:48:55.000
Status
Closed
Created Date
2015-11-16T09:48:55.000
Update Date
2015-11-16T19:37:16.000
Closed Date
2015-11-16T19:37:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2483956.3698672900
Y Coordinate
6949519.9220474400
Lat Long Location
139 W MONTANA AVE, DALLAS, TX, 75224
Unique Key
1176696976
15-00536966
Service Request Number: 15-00536966 • Address: 800 N WASHINGTON AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00536966
Address
800 N WASHINGTON AVE, DALLAS, TX 75246
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-21T12:16:55.000
Status
Closed
Created Date
2015-11-20T12:16:55.000
Update Date
2015-11-20T14:28:00.000
Closed Date
2015-11-20T14:18:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
311 Dispatch Operators
X Coordinate
2497420.7053561700
Y Coordinate
6975242.6136214500
Lat Long Location
800 N WASHINGTON AVE, DALLAS, TX, 75246
Unique Key
1177293535
15-00549522
Service Request Number: 15-00549522 • Address: 2200 KINGS RD, DALLAS, TX 75219 • City Council District: 2
Service Request Number
15-00549522
Address
2200 KINGS RD, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T12:28:36.000
Status
Closed
Created Date
2015-12-01T12:28:36.000
Update Date
2016-01-08T10:15:59.000
Closed Date
2016-01-07T10:15:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482243.1818764400
Y Coordinate
6982156.2387989000
Lat Long Location
2200 KINGS RD, DALLAS, TX, 75219
Unique Key
1178133693
15-00549508
Service Request Number: 15-00549508 • Address: 1900 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 3
Service Request Number
15-00549508
Address
1900 W LEDBETTER DR, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-22T12:24:02.000
Status
Closed
Created Date
2015-12-01T12:24:02.000
Update Date
2015-12-01T12:25:08.000
Closed Date
2015-12-01T12:25:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475677.0241247100
Y Coordinate
6938347.4148523200
Lat Long Location
1900 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1178132815
15-00502553
Service Request Number: 15-00502553 • Address: 417 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00502553
Address
417 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-13T21:05:56.000
Status
Closed
Created Date
2015-10-30T21:05:56.000
Update Date
2015-11-03T07:06:37.000
Closed Date
2015-11-03T07:06:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2476799.6630718400
Y Coordinate
6959180.4195385400
Lat Long Location
417 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1175035951
15-00515848
Service Request Number: 15-00515848 • Address: 508 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00515848
Address
508 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-23T07:52:11.000
Status
Closed
Created Date
2015-11-09T07:52:11.000
Update Date
2015-11-25T11:55:22.000
Closed Date
2015-11-25T11:55:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481779.7490265300
Y Coordinate
6958540.6546901900
Lat Long Location
508 W 9TH ST, DALLAS, TX, 75208
Unique Key
1175910215
15-00537801
Service Request Number: 15-00537801 • Address: 900 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00537801
Address
900 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T16:37:39.000
Status
Closed
Created Date
2015-11-20T16:37:39.000
Update Date
2015-11-20T16:39:16.000
Closed Date
2015-11-20T16:39:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537898.1344555300
Y Coordinate
6952718.8728712500
Lat Long Location
900 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1177344834
15-00537563
Service Request Number: 15-00537563 • Address: 2700 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00537563
Address
2700 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T15:36:35.000
Status
Closed
Created Date
2015-11-20T15:36:35.000
Update Date
2015-11-20T15:41:16.000
Closed Date
2015-11-20T15:41:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473801.1582555900
Y Coordinate
6948278.5853087100
Lat Long Location
2700 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1177327678
15-00527215
Service Request Number: 15-00527215 • Address: 320 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00527215
Address
320 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-31T09:37:45.000
Status
Closed
Created Date
2015-11-16T09:37:45.000
Update Date
2015-12-02T16:07:28.000
Closed Date
2015-12-02T16:07:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484960.7271510300
Y Coordinate
6961654.6975753300
Lat Long Location
320 E 5TH ST, DALLAS, TX, 75203
Unique Key
1176694667
15-00537777
Service Request Number: 15-00537777 • Address: 1835 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00537777
Address
1835 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T16:26:16.000
Status
Closed
Created Date
2015-11-20T16:26:16.000
Update Date
2015-11-20T16:29:15.000
Closed Date
2015-11-20T16:29:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495885.1052502900
Y Coordinate
6968352.9846206000
Lat Long Location
1835 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1177342650
16-00141050
Service Request Number: 16-00141050 • Address: 2849 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
16-00141050
Address
2849 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-06-29T11:26:31.000
Status
Closed
Created Date
2016-04-05T11:26:31.000
Update Date
2016-04-11T09:39:54.000
Closed Date
2016-04-11T09:39:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470791.3345722300
Y Coordinate
6938375.4736851000
Lat Long Location
2849 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1199736472
15-00527131
Service Request Number: 15-00527131 • Address: 8934 S CENTRAL EXPY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00527131
Address
8934 S CENTRAL EXPY, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-17T09:13:13.000
Status
Closed
Created Date
2015-11-16T09:13:13.000
Update Date
2015-11-16T09:17:29.000
Closed Date
2015-11-16T09:17:24.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2509586.9330034500
Y Coordinate
6939710.6610513500
Lat Long Location
8934 S CENTRAL EXPY, DALLAS, TX, 75241
Unique Key
1176689221
15-00497617
Service Request Number: 15-00497617 • Address: 1022 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00497617
Address
1022 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-11T15:06:30.000
Status
Closed
Created Date
2015-10-28T15:06:30.000
Update Date
2015-11-10T14:37:37.000
Closed Date
2015-11-10T14:37:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532564.2387939000
Y Coordinate
6953526.8166359400
Lat Long Location
1022 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1174718549
15-00497712
Service Request Number: 15-00497712 • Address: 1722 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00497712
Address
1722 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-31T15:28:03.000
Status
Closed
Created Date
2015-10-28T15:28:03.000
Update Date
2015-10-28T18:15:50.000
Closed Date
2015-10-28T18:15:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486854.7243716100
Y Coordinate
6951625.4551297100
Lat Long Location
1722 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1174723932
15-00530989
Service Request Number: 15-00530989 • Address: 810 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00530989
Address
810 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-09T16:24:19.000
Status
Closed
Created Date
2015-11-17T16:24:19.000
Update Date
2015-12-01T14:13:59.000
Closed Date
2015-12-01T14:13:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483733.6391634500
Y Coordinate
6960788.8150102300
Lat Long Location
810 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1176921019
15-00537091
Service Request Number: 15-00537091 • Address: 601 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00537091
Address
601 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-23T13:30:37.000
Status
Closed
Created Date
2015-11-20T13:30:37.000
Update Date
2015-11-20T14:10:37.000
Closed Date
2015-11-20T14:10:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481265.8271320100
Y Coordinate
6956313.0324951800
Lat Long Location
601 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1177301262
15-00497532
Service Request Number: 15-00497532 • Address: 2634 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00497532
Address
2634 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-04T14:46:58.000
Status
Closed
Created Date
2015-10-28T14:46:58.000
Update Date
2016-08-20T09:52:56.000
Closed Date
2016-08-20T09:52:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482039.9978717900
Y Coordinate
6947554.6939292800
Lat Long Location
2634 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1174713828
15-00508001
Service Request Number: 15-00508001 • Address: 1400 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00508001
Address
1400 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-08T21:15:34.000
Status
Closed
Created Date
2015-11-03T21:15:34.000
Update Date
2015-11-03T23:46:07.000
Closed Date
2015-11-03T23:46:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2462534.0529606600
Y Coordinate
6962684.2864049700
Lat Long Location
1400 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1175390794
15-00527157
Service Request Number: 15-00527157 • Address: 302 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00527157
Address
302 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-31T09:22:14.000
Status
Closed
Created Date
2015-11-16T09:22:14.000
Update Date
2015-12-02T16:04:15.000
Closed Date
2015-12-02T16:04:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484903.6304733600
Y Coordinate
6961653.4394370300
Lat Long Location
302 E 5TH ST, DALLAS, TX, 75203
Unique Key
1176690969
15-00527139
Service Request Number: 15-00527139 • Address: 1424 JUNIOR DR, DALLAS, TX • City Council District: 1
Service Request Number
15-00527139
Address
1424 JUNIOR DR, DALLAS, TX
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-02T09:15:51.000
Status
Closed
Created Date
2015-11-16T09:15:51.000
Update Date
2015-11-17T15:19:08.000
Closed Date
2015-11-17T15:19:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482243.0086269300
Y Coordinate
6963836.6653473800
Lat Long Location
1424 JUNIOR DR, DALLAS, TX
Unique Key
1176689762
15-00497366
Service Request Number: 15-00497366 • Address: 1703 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00497366
Address
1703 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-11T14:11:09.000
Status
Closed
Created Date
2015-10-28T14:11:09.000
Update Date
2016-09-07T11:24:07.000
Closed Date
2016-09-07T11:24:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453657.5833124400
Y Coordinate
7003447.4898353100
Lat Long Location
1703 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1174705385
15-00507944
Service Request Number: 15-00507944 • Address: 236 W BROWNLEE AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00507944
Address
236 W BROWNLEE AVE, DALLAS, TX 75224
City Council District
4
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-17T19:45:36.000
Status
Closed
Created Date
2015-11-03T19:45:36.000
Update Date
2015-11-04T11:49:05.000
Closed Date
2015-11-04T11:49:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483456.5296746600
Y Coordinate
6945615.3650280200
Lat Long Location
236 W BROWNLEE AVE, DALLAS, TX, 75224
Unique Key
1175387376
15-00549305
Service Request Number: 15-00549305 • Address: 6301 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00549305
Address
6301 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-15T11:12:03.000
Status
Closed
Created Date
2015-12-01T11:12:03.000
Update Date
2015-12-16T09:38:06.000
Closed Date
2015-12-16T09:38:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2523194.6809035500
Y Coordinate
6979197.3825987800
Lat Long Location
6301 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1178119708
15-00537022
Service Request Number: 15-00537022 • Address: 1123 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00537022
Address
1123 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-23T12:48:33.000
Status
Closed
Created Date
2015-11-20T12:48:33.000
Update Date
2015-11-21T12:34:05.000
Closed Date
2015-11-21T12:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488761.0130346300
Y Coordinate
6936615.0933558600
Lat Long Location
1123 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1177296644
15-00537242
Service Request Number: 15-00537242 • Address: 2000 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00537242
Address
2000 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T14:23:42.000
Status
Closed
Created Date
2015-11-20T14:23:42.000
Update Date
2015-11-20T14:33:39.000
Closed Date
2015-11-20T14:33:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535472.1554430200
Y Coordinate
6933882.9119445700
Lat Long Location
2000 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1177310509
15-00537283
Service Request Number: 15-00537283 • Address: 402 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00537283
Address
402 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T14:31:00.000
Status
Closed
Created Date
2015-11-20T14:31:00.000
Update Date
2015-11-24T10:10:26.000
Closed Date
2015-11-24T10:10:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2474932.5759523200
Y Coordinate
6958932.9543385400
Lat Long Location
402 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1177312667
15-00549477
Service Request Number: 15-00549477 • Address: 2251 KINGS RD, DALLAS, TX 75219 • City Council District: 2
Service Request Number
15-00549477
Address
2251 KINGS RD, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T12:16:56.000
Status
Closed
Created Date
2015-12-01T12:16:56.000
Update Date
2016-01-08T10:11:57.000
Closed Date
2016-01-07T10:11:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482216.1850185500
Y Coordinate
6982185.8628315300
Lat Long Location
2251 KINGS RD, DALLAS, TX, 75219
Unique Key
1178130965
15-00537856
Service Request Number: 15-00537856 • Address: 2254 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
15-00537856
Address
2254 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-25T17:30:16.000
Status
Closed
Created Date
2015-11-20T17:30:16.000
Update Date
2015-11-24T14:24:08.000
Closed Date
2015-11-24T14:24:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495751.2318102400
Y Coordinate
6937388.2982635700
Lat Long Location
2254 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1177348597
15-00537536
Service Request Number: 15-00537536 • Address: 3400 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00537536
Address
3400 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-07T15:29:23.000
Status
Closed
Created Date
2015-11-20T15:29:23.000
Update Date
2015-11-23T09:22:00.000
Closed Date
2015-11-23T09:21:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2467786.2986196200
Y Coordinate
6954139.2559175900
Lat Long Location
3400 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1177326295
15-00537055
Service Request Number: 15-00537055 • Address: 723 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00537055
Address
723 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-22T13:08:05.000
Status
Closed
Created Date
2015-11-20T13:08:05.000
Update Date
2015-12-09T12:51:50.000
Closed Date
2015-12-09T12:51:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2501199.4857107900
Y Coordinate
6972909.4213245200
Lat Long Location
723 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1177298700
15-00497316
Service Request Number: 15-00497316 • Address: 1703 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00497316
Address
1703 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-11T14:00:08.000
Status
Closed
Created Date
2015-10-28T14:00:08.000
Update Date
2015-12-03T08:32:43.000
Closed Date
2015-12-03T08:32:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453657.5824291500
Y Coordinate
7003447.4898653100
Lat Long Location
1703 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1174702828