311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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15-00507917
Service Request Number: 15-00507917 • Address: 503 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00507917
Address
503 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-06T18:50:21.000
Status
Closed
Created Date
2015-11-03T18:50:21.000
Update Date
2015-11-04T12:19:44.000
Closed Date
2015-11-04T12:19:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475295.2282086000
Y Coordinate
6956585.7511736100
Lat Long Location
503 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1175385376
15-00497538
Service Request Number: 15-00497538 • Address: 1711 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00497538
Address
1711 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-11T14:48:27.000
Status
Closed
Created Date
2015-10-28T14:48:27.000
Update Date
2015-12-03T08:09:34.000
Closed Date
2015-12-03T08:09:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453729.3542665500
Y Coordinate
7003426.3854821400
Lat Long Location
1711 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1174714215
15-00527072
Service Request Number: 15-00527072 • Address: 3402 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00527072
Address
3402 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-02T09:00:45.000
Status
Closed
Created Date
2015-11-16T09:00:45.000
Update Date
2015-11-16T10:01:08.000
Closed Date
2015-11-16T10:01:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2521572.9449164200
Y Coordinate
6966479.7641968700
Lat Long Location
3402 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1176685815
15-00537806
Service Request Number: 15-00537806 • Address: 1722 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00537806
Address
1722 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T16:40:46.000
Status
Closed
Created Date
2015-11-20T16:40:46.000
Update Date
2015-11-20T16:42:19.000
Closed Date
2015-11-20T16:42:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495467.1166831600
Y Coordinate
6968645.7679440600
Lat Long Location
1722 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1177345134
15-00537152
Service Request Number: 15-00537152 • Address: 2514 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00537152
Address
2514 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-21T13:55:44.000
Status
Closed
Created Date
2015-11-20T13:55:44.000
Update Date
2015-11-20T13:58:18.000
Closed Date
2015-11-20T13:58:18.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486869.7034937400
Y Coordinate
6948194.2671599400
Lat Long Location
2514 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1177305270
15-00538006
Service Request Number: 15-00538006 • Address: 2690 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00538006
Address
2690 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-05T02:45:08.000
Status
Duplicate (open)
Created Date
2015-11-21T02:45:08.000
Update Date
2015-11-21T02:45:08.000
Closed Date
2015-11-21T02:45:08.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2493486.5763934700
Y Coordinate
6980537.5993525800
Lat Long Location
2690 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1177360397
15-00549518
Service Request Number: 15-00549518 • Address: 500 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00549518
Address
500 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T12:27:50.000
Status
Closed
Created Date
2015-12-01T12:27:50.000
Update Date
2015-12-01T13:31:34.000
Closed Date
2015-12-01T13:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516713.0600024500
Y Coordinate
6996249.7845437800
Lat Long Location
500 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1178133481
15-00537356
Service Request Number: 15-00537356 • Address: 1450 SAX LEIGH DR, DALLAS, TX • City Council District: 8
Service Request Number
15-00537356
Address
1450 SAX LEIGH DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-07T14:44:46.000
Status
Closed
Created Date
2015-11-20T14:44:46.000
Update Date
2015-12-15T09:26:40.000
Closed Date
2015-12-15T09:26:39.000
Priority
Standard
Method Received Description
Web
X Coordinate
2491526.1328414200
Y Coordinate
6930007.4618807800
Lat Long Location
1450 SAX LEIGH DR, DALLAS, TX
Unique Key
1177316521
15-00497674
Service Request Number: 15-00497674 • Address: 4915 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00497674
Address
4915 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-29T15:19:49.000
Status
Closed
Created Date
2015-10-28T15:19:49.000
Update Date
2015-11-17T08:00:14.000
Closed Date
2015-11-17T08:00:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493959.2047263300
Y Coordinate
6937601.6760496500
Lat Long Location
4915 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1174721820
15-00497518
Service Request Number: 15-00497518 • Address: 8133 REVA ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00497518
Address
8133 REVA ST, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T14:44:01.000
Status
Closed
Created Date
2015-10-28T14:44:01.000
Update Date
2015-10-30T13:40:46.000
Closed Date
2015-10-30T13:40:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2527511.5428694100
Y Coordinate
6962931.9751953700
Lat Long Location
8133 REVA ST, DALLAS, TX
Unique Key
1174712986
15-00537067
Service Request Number: 15-00537067 • Address: 2201 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00537067
Address
2201 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Limousine - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-14T13:16:34.000
Status
Closed
Created Date
2015-11-20T13:16:34.000
Update Date
2015-11-20T13:21:43.000
Closed Date
2015-11-20T13:21:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482405.6632256400
Y Coordinate
6978647.1241847500
Lat Long Location
2201 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1177299563
15-00497606
Service Request Number: 15-00497606 • Address: 3000 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00497606
Address
3000 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T15:04:48.000
Status
Closed
Created Date
2015-10-28T15:04:48.000
Update Date
2015-10-29T10:49:17.000
Closed Date
2015-10-29T10:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484299.8344901000
Y Coordinate
6945185.2425058100
Lat Long Location
3000 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1174717970
15-00538051
Service Request Number: 15-00538051 • Address: 4800 LIVE OAK ST, DALLAS, TX • City Council District: 2
Service Request Number
15-00538051
Address
4800 LIVE OAK ST, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-26T07:31:54.000
Status
Closed
Created Date
2015-11-21T07:31:54.000
Update Date
2015-11-21T07:38:06.000
Closed Date
2015-11-21T07:38:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2499099.9774232200
Y Coordinate
6979117.2147964200
Lat Long Location
4800 LIVE OAK ST, DALLAS, TX
Unique Key
1177364336
15-00537370
Service Request Number: 15-00537370 • Address: 2223 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00537370
Address
2223 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-30T14:48:13.000
Status
Closed
Created Date
2015-11-20T14:48:13.000
Update Date
2016-08-30T08:50:19.000
Closed Date
2016-08-30T08:50:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2527058.9475492600
Y Coordinate
6961098.8216003000
Lat Long Location
2223 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1177317285
15-00507939
Service Request Number: 15-00507939 • Address: 779 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00507939
Address
779 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
2
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-23T19:38:02.000
Status
Closed
Created Date
2015-11-03T19:38:02.000
Update Date
2015-11-04T08:36:28.000
Closed Date
2015-11-04T08:36:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500414.9622076000
Y Coordinate
6978209.5093510500
Lat Long Location
779 N FITZHUGH AVE, DALLAS, TX, 75246
Unique Key
1175387031
15-00537808
Service Request Number: 15-00537808 • Address: 3115 HALIFAX ST, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00537808
Address
3115 HALIFAX ST, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-07T16:41:23.000
Status
Closed
Created Date
2015-11-20T16:41:23.000
Update Date
2016-01-06T12:02:19.000
Closed Date
2016-01-06T12:02:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2470489.5088935700
Y Coordinate
6982264.7983701700
Lat Long Location
3115 HALIFAX ST, DALLAS, TX, 75247
Unique Key
1177345260
15-00549393
Service Request Number: 15-00549393 • Address: 331 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00549393
Address
331 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T11:45:30.000
Status
Closed
Created Date
2015-12-01T11:45:30.000
Update Date
2015-12-03T09:24:36.000
Closed Date
2015-12-03T09:24:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493729.7728626000
Y Coordinate
6958588.5801884900
Lat Long Location
331 AVENUE, DALLAS, TX, 75203
Unique Key
1178125577
15-00537870
Service Request Number: 15-00537870 • Address: 222 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00537870
Address
222 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-21T17:52:18.000
Status
Closed
Created Date
2015-11-20T17:52:18.000
Update Date
2015-11-21T13:16:49.000
Closed Date
2015-11-21T13:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477593.5315635300
Y Coordinate
6958600.9340575500
Lat Long Location
222 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1177349644
15-00549504
Service Request Number: 15-00549504 • Address: 2251 KINGS RD, DALLAS, TX 75219 • City Council District: 2
Service Request Number
15-00549504
Address
2251 KINGS RD, DALLAS, TX 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T12:23:03.000
Status
Closed
Created Date
2015-12-01T12:23:03.000
Update Date
2016-01-08T10:13:42.000
Closed Date
2016-01-07T10:13:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482216.1794374100
Y Coordinate
6982185.8580349100
Lat Long Location
2251 KINGS RD, DALLAS, TX, 75219
Unique Key
1178132591
15-00508028
Service Request Number: 15-00508028 • Address: 1196 S CESAR CHAVEZ BLVD, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00508028
Address
1196 S CESAR CHAVEZ BLVD, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-16T22:01:28.000
Status
Closed
Created Date
2015-11-03T22:01:28.000
Update Date
2015-11-20T10:46:45.000
Closed Date
2015-11-20T10:46:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494909.8036119300
Y Coordinate
6969916.8644479600
Lat Long Location
1196 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
Unique Key
1175392451
15-00549427
Service Request Number: 15-00549427 • Address: 1111 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00549427
Address
1111 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T11:57:18.000
Status
Closed
Created Date
2015-12-01T11:57:18.000
Update Date
2015-12-01T14:40:04.000
Closed Date
2015-12-01T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478971.7567615700
Y Coordinate
6938495.7100701200
Lat Long Location
1111 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1178127801
15-00527113
Service Request Number: 15-00527113 • Address: 1300 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00527113
Address
1300 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-25T09:09:16.000
Status
Closed
Created Date
2015-11-16T09:09:16.000
Update Date
2015-11-16T09:56:55.000
Closed Date
2015-11-16T09:56:54.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521942.5936447900
Y Coordinate
6954870.9396726600
Lat Long Location
1300 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1176688175
15-00537791
Service Request Number: 15-00537791 • Address: 6227 E LOVERS LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00537791
Address
6227 E LOVERS LN, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T16:32:07.000
Status
Closed
Created Date
2015-11-20T16:32:07.000
Update Date
2015-11-25T10:06:19.000
Closed Date
2015-11-25T10:06:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503778.5443191200
Y Coordinate
6996998.1936091700
Lat Long Location
6227 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1177344266
15-00537797
Service Request Number: 15-00537797 • Address: 800 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00537797
Address
800 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T16:35:00.000
Status
Closed
Created Date
2015-11-20T16:35:00.000
Update Date
2015-11-20T16:37:00.000
Closed Date
2015-11-20T16:36:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2537915.8826990900
Y Coordinate
6951593.7219956200
Lat Long Location
800 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1177344549
15-00536915
Service Request Number: 15-00536915 • Address: 722 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00536915
Address
722 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-04T11:52:14.000
Status
Closed
Created Date
2015-11-20T11:52:14.000
Update Date
2015-11-23T17:35:52.000
Closed Date
2015-11-23T17:35:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468773.5154456800
Y Coordinate
6959950.3221455800
Lat Long Location
722 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1177290541
15-00537750
Service Request Number: 15-00537750 • Address: 400 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00537750
Address
400 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-14T16:17:18.000
Status
Closed
Created Date
2015-11-20T16:17:18.000
Update Date
2015-12-16T12:36:03.000
Closed Date
2015-12-16T12:36:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2490857.6356295700
Y Coordinate
6972029.2004371600
Lat Long Location
400 N AKARD ST, DALLAS, TX, 75201
Unique Key
1177339919
15-00527267
Service Request Number: 15-00527267 • Address: 214 S BRISCOE BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00527267
Address
214 S BRISCOE BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-25T09:51:27.000
Status
Closed
Created Date
2015-11-16T09:51:27.000
Update Date
2015-12-15T09:28:07.000
Closed Date
2015-12-15T09:28:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471027.7459784200
Y Coordinate
6957485.8073935700
Lat Long Location
214 S BRISCOE BLVD, DALLAS, TX, 75211
Unique Key
1176697864
15-00497584
Service Request Number: 15-00497584 • Address: 1711 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00497584
Address
1711 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-11T14:59:24.000
Status
Closed
Created Date
2015-10-28T14:59:24.000
Update Date
2015-12-03T08:20:56.000
Closed Date
2015-12-03T08:20:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453729.3530928900
Y Coordinate
7003426.3847812700
Lat Long Location
1711 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1174716638
15-00531012
Service Request Number: 15-00531012 • Address: 6060 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00531012
Address
6060 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-11T16:30:07.000
Status
Closed
Created Date
2015-11-17T16:30:07.000
Update Date
2015-11-19T16:04:22.000
Closed Date
2015-11-19T16:04:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502138.4197351400
Y Coordinate
6991646.1388111500
Lat Long Location
6060 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1176923100
15-00537159
Service Request Number: 15-00537159 • Address: 2514 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00537159
Address
2514 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-06T13:57:39.000
Status
Closed
Created Date
2015-11-20T13:57:39.000
Update Date
2015-12-03T06:45:50.000
Closed Date
2015-12-03T06:45:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486869.7034937400
Y Coordinate
6948194.2671599400
Lat Long Location
2514 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1177305685
15-00527247
Service Request Number: 15-00527247 • Address: 210 S BRISCOE BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00527247
Address
210 S BRISCOE BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-25T09:46:53.000
Status
Closed
Created Date
2015-11-16T09:46:53.000
Update Date
2015-12-15T09:30:19.000
Closed Date
2015-12-15T09:30:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471027.5006256300
Y Coordinate
6957498.4976405500
Lat Long Location
210 S BRISCOE BLVD, DALLAS, TX, 75211
Unique Key
1176696689
15-00497717
Service Request Number: 15-00497717 • Address: 200 N ALBROOK ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00497717
Address
200 N ALBROOK ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T15:30:45.000
Status
Closed
Created Date
2015-10-28T15:30:45.000
Update Date
2015-10-28T15:36:40.000
Closed Date
2015-10-28T14:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465603.0959831900
Y Coordinate
6958367.7548836900
Lat Long Location
200 N ALBROOK ST, DALLAS, TX, 75211
Unique Key
1174724223
15-00549466
Service Request Number: 15-00549466 • Address: 1900 S TRUNK AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00549466
Address
1900 S TRUNK AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T12:13:23.000
Status
Closed
Created Date
2015-12-01T12:13:23.000
Update Date
2015-12-01T12:17:38.000
Closed Date
2015-12-01T12:17:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503338.0506805100
Y Coordinate
6967625.6530488300
Lat Long Location
1900 S TRUNK AVE, DALLAS, TX, 75210
Unique Key
1178130300
15-00537110
Service Request Number: 15-00537110 • Address: 2500 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00537110
Address
2500 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-21T13:36:33.000
Status
Closed
Created Date
2015-11-20T13:36:33.000
Update Date
2015-11-20T14:38:12.000
Closed Date
2015-11-20T14:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486869.7433411000
Y Coordinate
6948248.1742401100
Lat Long Location
2500 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1177302339
15-00536872
Service Request Number: 15-00536872 • Address: 135 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00536872
Address
135 N HOUSTON ST, DALLAS, TX 75202
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-29T11:34:33.000
Status
Closed
Created Date
2015-11-20T11:34:33.000
Update Date
2015-11-23T09:06:27.000
Closed Date
2015-11-23T09:06:26.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488485.5014291800
Y Coordinate
6970556.5479437500
Lat Long Location
135 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1177287971
15-00537918
Service Request Number: 15-00537918 • Address: 8642 WEST RIDGE DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
15-00537918
Address
8642 WEST RIDGE DR, DALLAS, TX 75249
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-29T19:07:19.000
Status
Closed
Created Date
2015-11-20T19:07:19.000
Update Date
2015-11-23T06:51:19.000
Closed Date
2015-11-23T06:51:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2444986.6249705300
Y Coordinate
6922590.8751217200
Lat Long Location
8642 WEST RIDGE DR, DALLAS, TX, 75249
Unique Key
1177353252
15-00549422
Service Request Number: 15-00549422 • Address: 1904 S TRUNK AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00549422
Address
1904 S TRUNK AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T11:55:07.000
Status
Closed
Created Date
2015-12-01T11:55:07.000
Update Date
2015-12-15T10:00:52.000
Closed Date
2015-12-15T10:00:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503348.2952012300
Y Coordinate
6967616.5677693900
Lat Long Location
1904 S TRUNK AVE, DALLAS, TX, 75210
Unique Key
1178127404
15-00537678
Service Request Number: 15-00537678 • Address: 200 SOUTH SHORE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00537678
Address
200 SOUTH SHORE DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T16:03:47.000
Status
Closed
Created Date
2015-11-20T16:03:47.000
Update Date
2015-12-05T18:47:56.000
Closed Date
2015-12-05T18:47:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2484696.7638796200
Y Coordinate
6953438.4902422000
Lat Long Location
200 SOUTH SHORE DR, DALLAS, TX, 75216
Unique Key
1177334545
15-00537851
Service Request Number: 15-00537851 • Address: 940 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00537851
Address
940 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-25T17:26:41.000
Status
Closed
Created Date
2015-11-20T17:26:41.000
Update Date
2015-11-24T17:02:24.000
Closed Date
2015-11-24T17:02:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2518667.3315168900
Y Coordinate
6994065.5571719100
Lat Long Location
940 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1177348281
15-00549405
Service Request Number: 15-00549405 • Address: 1900 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 3
Service Request Number
15-00549405
Address
1900 W LEDBETTER DR, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-22T11:49:46.000
Status
Closed
Created Date
2015-12-01T11:49:46.000
Update Date
2015-12-01T11:51:02.000
Closed Date
2015-12-01T11:51:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475677.0239665600
Y Coordinate
6938347.4129236700
Lat Long Location
1900 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1178126384
15-00537364
Service Request Number: 15-00537364 • Address: 2679 S CESAR CHAVEZ BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00537364
Address
2679 S CESAR CHAVEZ BLVD, DALLAS, TX 75215
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-14T14:46:41.000
Status
Duplicate (closed)
Created Date
2015-11-20T14:46:41.000
Update Date
2015-11-24T15:29:29.000
Closed Date
2015-11-24T15:29:29.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2497876.1162089300
Y Coordinate
6966322.3644991200
Lat Long Location
2679 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
Unique Key
1177316915
15-00537464
Service Request Number: 15-00537464 • Address: 716 N TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00537464
Address
716 N TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-07T15:13:13.000
Status
Closed
Created Date
2015-11-20T15:13:13.000
Update Date
2015-12-21T09:25:16.000
Closed Date
2015-12-16T09:25:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456070.2663234800
Y Coordinate
6959687.2252273300
Lat Long Location
716 N TILLERY AVE, DALLAS, TX, 75211
Unique Key
1177322334
15-00549218
Service Request Number: 15-00549218 • Address: 1300 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 3
Service Request Number
15-00549218
Address
1300 W LEDBETTER DR, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-22T10:38:35.000
Status
Closed
Created Date
2015-12-01T10:38:35.000
Update Date
2015-12-01T10:39:39.000
Closed Date
2015-12-01T10:39:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478057.8878735900
Y Coordinate
6938389.9946937800
Lat Long Location
1300 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1178114219
15-00549340
Service Request Number: 15-00549340 • Address: 3612 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00549340
Address
3612 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-14T11:26:26.000
Status
Closed
Created Date
2015-12-01T11:26:26.000
Update Date
2016-01-20T16:09:31.000
Closed Date
2016-01-20T16:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488076.5671353000
Y Coordinate
6941708.2598670700
Lat Long Location
3612 S EWING AVE, DALLAS, TX, 75216
Unique Key
1178122123
15-00549304
Service Request Number: 15-00549304 • Address: 3217 W ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 1
Service Request Number
15-00549304
Address
3217 W ILLINOIS AVE, DALLAS, TX 75216
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T11:11:59.000
Status
Closed
Created Date
2015-12-01T11:11:59.000
Update Date
2015-12-03T15:16:00.000
Closed Date
2015-12-03T15:15:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2468801.8056409000
Y Coordinate
6948925.9046681200
Lat Long Location
3217 W ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1178119633
15-00537955
Service Request Number: 15-00537955 • Address: 633 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00537955
Address
633 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-07T21:33:11.000
Status
Closed
Created Date
2015-11-20T21:33:11.000
Update Date
2015-12-04T08:29:43.000
Closed Date
2015-12-04T08:29:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500870.4618230400
Y Coordinate
6973233.8698536900
Lat Long Location
633 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1177356091
15-00537074
Service Request Number: 15-00537074 • Address: 2201 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00537074
Address
2201 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Limousine - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-14T13:24:01.000
Status
Closed
Created Date
2015-11-20T13:24:01.000
Update Date
2015-11-20T13:32:02.000
Closed Date
2015-11-20T13:32:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482405.6632256400
Y Coordinate
6978647.1241847500
Lat Long Location
2201 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1177300192
15-00497346
Service Request Number: 15-00497346 • Address: 210 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00497346
Address
210 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T14:07:36.000
Status
Closed
Created Date
2015-10-28T14:07:36.000
Update Date
2015-10-30T12:52:28.000
Closed Date
2015-10-30T12:52:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456495.1274616400
Y Coordinate
6958351.7024096800
Lat Long Location
210 N BAGLEY ST, DALLAS, TX, 75211
Unique Key
1174704273
15-00537425
Service Request Number: 15-00537425 • Address: 18628 VISTA DEL SOL, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00537425
Address
18628 VISTA DEL SOL, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T15:01:22.000
Status
Closed
Created Date
2015-11-20T15:01:22.000
Update Date
2015-11-25T15:49:14.000
Closed Date
2015-11-25T15:49:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479113.8161179900
Y Coordinate
7051947.1604564900
Lat Long Location
18628 VISTA, DALLAS, TX, 75287
Unique Key
1177320340
15-00537054
Service Request Number: 15-00537054 • Address: 430 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00537054
Address
430 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-07T13:07:18.000
Status
Closed
Created Date
2015-11-20T13:07:18.000
Update Date
2015-11-23T14:34:43.000
Closed Date
2015-11-23T14:34:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516025.5375258600
Y Coordinate
6995368.4475488800
Lat Long Location
430 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1177298641