311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00520405
Service Request Number: 15-00520405 • Address: 230 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00520405
Address
230 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T11:03:37.000
Status
Closed
Created Date
2015-11-11T11:03:37.000
Update Date
2015-11-11T13:33:50.000
Closed Date
2015-11-11T13:33:49.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488467.3889357700
Y Coordinate
6970834.0448310400
Lat Long Location
230 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1176228564
15-00520768
Service Request Number: 15-00520768 • Address: 2700 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00520768
Address
2700 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T13:19:29.000
Status
Closed
Created Date
2015-11-11T13:19:29.000
Update Date
2016-02-08T09:51:33.000
Closed Date
2016-02-08T09:51:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477602.0417195600
Y Coordinate
6988725.1539563600
Lat Long Location
2700 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1176252598
15-00520429
Service Request Number: 15-00520429 • Address: 1111 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00520429
Address
1111 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T11:13:40.000
Status
Closed
Created Date
2015-11-11T11:13:40.000
Update Date
2015-11-13T10:35:06.000
Closed Date
2015-11-13T10:35:06.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477917.9997935900
Y Coordinate
6962569.9046261300
Lat Long Location
1111 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1176230212
15-00521019
Service Request Number: 15-00521019 • Address: 2703 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00521019
Address
2703 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-28T14:34:16.000
Status
Closed
Created Date
2015-11-11T14:34:16.000
Update Date
2015-12-14T17:10:23.000
Closed Date
2015-12-14T17:10:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471615.5756357500
Y Coordinate
6954245.7157661800
Lat Long Location
2703 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1176266366
15-00521063
Service Request Number: 15-00521063 • Address: 9458 OLDE TOWNE ROWE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00521063
Address
9458 OLDE TOWNE ROWE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-05T14:47:47.000
Status
Closed
Created Date
2015-11-11T14:47:47.000
Update Date
2016-03-11T15:30:43.000
Closed Date
2016-03-11T15:30:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2534404.4144525500
Y Coordinate
6961282.0991359200
Lat Long Location
9458 OLDE, DALLAS, TX, 75227
Unique Key
1176268817
15-00521316
Service Request Number: 15-00521316 • Address: 102 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00521316
Address
102 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-24T16:47:11.000
Status
Closed
Created Date
2015-11-11T16:47:11.000
Update Date
2015-12-03T08:44:30.000
Closed Date
2015-12-03T08:44:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484128.4876889900
Y Coordinate
6958101.9858445600
Lat Long Location
102 E 10TH ST, DALLAS, TX, 75203
Unique Key
1176287736
15-00508960
Service Request Number: 15-00508960 • Address: 122 S DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00508960
Address
122 S DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T11:09:01.000
Status
Closed
Created Date
2015-11-04T11:09:01.000
Update Date
2015-11-12T11:52:37.000
Closed Date
2015-11-12T11:52:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2458097.4007971800
Y Coordinate
6957809.7271586500
Lat Long Location
122 S DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1175453144
15-00502869
Service Request Number: 15-00502869 • Address: 804 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00502869
Address
804 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-16T11:17:25.000
Status
Closed
Created Date
2015-10-31T11:17:25.000
Update Date
2015-11-30T14:48:46.000
Closed Date
2015-11-30T14:48:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477600.4976905800
Y Coordinate
6955514.2209991300
Lat Long Location
804 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1175057439
15-00520707
Service Request Number: 15-00520707 • Address: 2431 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00520707
Address
2431 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-18T12:57:35.000
Status
Closed
Created Date
2015-11-11T12:57:35.000
Update Date
2016-08-24T10:52:13.000
Closed Date
2016-08-24T10:52:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486784.1623189100
Y Coordinate
6948566.4835861100
Lat Long Location
2431 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1176248755
15-00521276
Service Request Number: 15-00521276 • Address: 600 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00521276
Address
600 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-18T16:38:00.000
Status
Closed
Created Date
2015-11-11T16:38:00.000
Update Date
2015-11-11T16:40:02.000
Closed Date
2015-11-11T16:40:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535360.9859586100
Y Coordinate
6943249.4586280600
Lat Long Location
600 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1176284087
15-00521226
Service Request Number: 15-00521226 • Address: 2300 LIVE OAK ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00521226
Address
2300 LIVE OAK ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-25T15:55:05.000
Status
Closed
Created Date
2015-11-11T15:55:05.000
Update Date
2015-11-13T10:26:28.000
Closed Date
2015-11-12T10:26:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2493039.0670091200
Y Coordinate
6972933.4134043500
Lat Long Location
2300 LIVE OAK ST, DALLAS, TX, 75201
Unique Key
1176279776
15-00503004
Service Request Number: 15-00503004 • Address: 701 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00503004
Address
701 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-09T13:52:13.000
Status
Closed
Created Date
2015-10-31T13:52:13.000
Update Date
2015-11-04T14:10:03.000
Closed Date
2015-11-04T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492221.3353244500
Y Coordinate
6973234.9037331200
Lat Long Location
701 N PEARL ST, DALLAS, TX, 75201
Unique Key
1175066528
15-00520826
Service Request Number: 15-00520826 • Address: 245 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00520826
Address
245 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T13:35:01.000
Status
Closed
Created Date
2015-11-11T13:35:01.000
Update Date
2015-11-11T16:54:08.000
Closed Date
2015-11-11T16:54:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483048.7929179900
Y Coordinate
6954258.2662621000
Lat Long Location
245 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1176256146
15-00521293
Service Request Number: 15-00521293 • Address: 315 S PEAK ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00521293
Address
315 S PEAK ST, DALLAS, TX 75226
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T16:42:36.000
Status
Closed
Created Date
2015-11-11T16:42:36.000
Update Date
2015-11-16T12:10:58.000
Closed Date
2015-11-16T12:10:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500786.2419207800
Y Coordinate
6974315.1856980200
Lat Long Location
315 S PEAK ST, DALLAS, TX, 75226
Unique Key
1176285819
15-00502928
Service Request Number: 15-00502928 • Address: 2223 S CESAR CHAVEZ BLVD, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00502928
Address
2223 S CESAR CHAVEZ BLVD, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-16T12:25:45.000
Status
Closed
Created Date
2015-10-31T12:25:45.000
Update Date
2015-11-10T15:06:56.000
Closed Date
2015-11-10T15:06:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496766.3550182600
Y Coordinate
6967729.7205705300
Lat Long Location
2223 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
Unique Key
1175061633
15-00502784
Service Request Number: 15-00502784 • Address: 120 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00502784
Address
120 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-01T10:10:53.000
Status
Closed
Created Date
2015-10-31T10:10:53.000
Update Date
2015-11-17T10:46:14.000
Closed Date
2015-11-17T10:46:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455697.0434553600
Y Coordinate
6958076.5452690000
Lat Long Location
120 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1175051837
15-00520886
Service Request Number: 15-00520886 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00520886
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T13:51:46.000
Status
Closed
Created Date
2015-11-11T13:51:46.000
Update Date
2015-11-11T13:53:46.000
Closed Date
2015-11-11T09:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468344.7307408700
Y Coordinate
6966447.9496602100
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1176259373
15-00502848
Service Request Number: 15-00502848 • Address: 442 E LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00502848
Address
442 E LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-16T10:59:29.000
Status
Closed
Created Date
2015-10-31T10:59:29.000
Update Date
2015-11-02T12:13:34.000
Closed Date
2015-11-02T12:13:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515783.7339895600
Y Coordinate
6994745.8887418600
Lat Long Location
442 E LAWTHER DR, DALLAS, TX, 75214
Unique Key
1175056006
15-00492365
Service Request Number: 15-00492365 • Address: 2813 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00492365
Address
2813 N HENDERSON AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T12:56:18.000
Status
Closed
Created Date
2015-10-26T12:56:18.000
Update Date
2015-10-27T13:06:32.000
Closed Date
2015-10-26T16:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495673.9113561500
Y Coordinate
6985344.6331941900
Lat Long Location
2813 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1174354884
15-00486734
Service Request Number: 15-00486734 • Address: 729 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00486734
Address
729 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-05T11:14:58.000
Status
Closed
Created Date
2015-10-22T11:14:58.000
Update Date
2015-12-16T21:31:48.000
Closed Date
2015-12-16T21:31:48.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487177.4616122900
Y Coordinate
6937278.5160398800
Lat Long Location
729 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1173994700
15-00520896
Service Request Number: 15-00520896 • Address: 6500 E GREENWAY BLVD, DALLAS, TX 75209 • Department: Management Services
Service Request Number
15-00520896
Address
6500 E GREENWAY BLVD, DALLAS, TX 75209
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-25T13:55:13.000
Status
Closed
Created Date
2015-11-11T13:55:13.000
Update Date
2015-11-11T22:13:54.000
Closed Date
2015-11-11T22:13:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485639.6206042300
Y Coordinate
6991481.8803376000
Lat Long Location
6500 E GREENWAY BLVD, DALLAS, TX, 75209
Unique Key
1176260011
15-00520691
Service Request Number: 15-00520691 • Address: 5443 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00520691
Address
5443 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-19T12:50:44.000
Status
Closed
Created Date
2015-11-11T12:50:44.000
Update Date
2016-03-31T10:20:59.000
Closed Date
2016-03-31T10:20:58.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506718.3183240100
Y Coordinate
6975888.4399372300
Lat Long Location
5443 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1176247926
15-00502871
Service Request Number: 15-00502871 • Address: 1211 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00502871
Address
1211 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-05T11:18:38.000
Status
Closed
Created Date
2015-10-31T11:18:38.000
Update Date
2015-11-02T16:25:50.000
Closed Date
2015-11-02T16:25:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488973.8836425000
Y Coordinate
6950496.5456179300
Lat Long Location
1211 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1175057559
15-00492305
Service Request Number: 15-00492305 • Address: 3900 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00492305
Address
3900 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-09T12:36:32.000
Status
Closed
Created Date
2015-10-26T12:36:32.000
Update Date
2015-10-27T08:35:14.000
Closed Date
2015-10-27T08:35:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2465602.4332585300
Y Coordinate
6948806.0163593300
Lat Long Location
3900 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1174351313
15-00520728
Service Request Number: 15-00520728 • Address: 3205 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00520728
Address
3205 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-02-10T13:04:30.000
Status
Closed
Created Date
2015-11-11T13:04:30.000
Update Date
2015-11-13T09:57:51.000
Closed Date
2015-11-12T09:57:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468887.0246785700
Y Coordinate
6943864.5516009000
Lat Long Location
3205 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1176250151
15-00492283
Service Request Number: 15-00492283 • Address: 301 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00492283
Address
301 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-31T12:31:11.000
Status
Closed
Created Date
2015-10-26T12:31:11.000
Update Date
2015-12-09T13:15:38.000
Closed Date
2015-12-09T13:15:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474487.6484922900
Y Coordinate
6957256.2753543000
Lat Long Location
301 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1174350203
15-00520838
Service Request Number: 15-00520838 • Address: 3196 DARVANY DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00520838
Address
3196 DARVANY DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-18T13:37:52.000
Status
Duplicate (closed)
Created Date
2015-11-11T13:37:52.000
Update Date
2015-11-18T19:18:02.000
Closed Date
2015-11-18T19:18:02.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468502.9372415100
Y Coordinate
7006272.8862442800
Lat Long Location
3196 DARVANY DR, DALLAS, TX, 75220
Unique Key
1176256757
15-00502896
Service Request Number: 15-00502896 • Address: 104 N ST MARY AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00502896
Address
104 N ST MARY AVE, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-05T11:46:45.000
Status
Closed
Created Date
2015-10-31T11:46:45.000
Update Date
2015-11-02T10:00:46.000
Closed Date
2015-11-02T10:00:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502944.5169578500
Y Coordinate
6977624.8046521800
Lat Long Location
104 N ST MARY AVE, DALLAS, TX, 75214
Unique Key
1175059352
15-00520766
Service Request Number: 15-00520766 • Address: 206 S MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00520766
Address
206 S MERRIFIELD RD, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-26T13:18:08.000
Status
Closed
Created Date
2015-11-11T13:18:08.000
Update Date
2015-12-16T15:25:37.000
Closed Date
2015-12-16T15:25:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2452389.0680372700
Y Coordinate
6957282.8110794500
Lat Long Location
206 S MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1176252440
15-00520797
Service Request Number: 15-00520797 • Address: 1223 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00520797
Address
1223 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-18T13:28:25.000
Status
Closed
Created Date
2015-11-11T13:28:25.000
Update Date
2016-08-24T12:16:43.000
Closed Date
2016-08-24T12:16:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475300.3385077200
Y Coordinate
6953539.0907346500
Lat Long Location
1223 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1176254414
15-00486625
Service Request Number: 15-00486625 • Address: 381 E GREENBRIAR LN, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00486625
Address
381 E GREENBRIAR LN, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-07T10:25:24.000
Status
Closed
Created Date
2015-10-22T10:25:24.000
Update Date
2015-10-27T14:51:41.000
Closed Date
2015-10-27T14:51:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2485498.8386892100
Y Coordinate
6964671.4179334500
Lat Long Location
381 E GREENBRIAR LN, DALLAS, TX, 75203
Unique Key
1173988145
15-00520823
Service Request Number: 15-00520823 • Address: 12200 GARLAND RD, DALLAS, TX • City Council District: 9
Service Request Number
15-00520823
Address
12200 GARLAND RD, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-13T13:34:22.000
Status
Closed
Created Date
2015-11-11T13:34:22.000
Update Date
2015-11-20T12:35:05.000
Closed Date
2015-11-20T12:32:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2530196.3651306300
Y Coordinate
7002232.6764964800
Lat Long Location
12200 GARLAND RD, DALLAS, TX
Unique Key
1176256014
15-00492371
Service Request Number: 15-00492371 • Address: 1632 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00492371
Address
1632 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-09T12:57:25.000
Status
Closed
Created Date
2015-10-26T12:57:25.000
Update Date
2015-10-27T22:37:48.000
Closed Date
2015-10-27T22:37:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476735.5656481900
Y Coordinate
6946315.1590429700
Lat Long Location
1632 W SANER AVE, DALLAS, TX, 75224
Unique Key
1174355289
15-00521016
Service Request Number: 15-00521016 • Address: 735 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00521016
Address
735 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-18T14:33:47.000
Status
Closed
Created Date
2015-11-11T14:33:47.000
Update Date
2015-12-18T14:55:43.000
Closed Date
2015-12-18T14:55:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485251.1139303000
Y Coordinate
6955909.8451474300
Lat Long Location
735 S STOREY ST, DALLAS, TX, 75203
Unique Key
1176266213
15-00486266
Service Request Number: 15-00486266 • Address: 4026 AMBROSE DR, DALLAS, TX • City Council District: 8
Service Request Number
15-00486266
Address
4026 AMBROSE DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-07T07:38:15.000
Status
Duplicate (closed)
Created Date
2015-10-22T07:38:15.000
Update Date
2015-11-12T14:42:57.000
Closed Date
2015-11-12T14:42:57.000
Priority
Standard
Method Received Description
Web
X Coordinate
2506118.0769457600
Y Coordinate
6932709.3329603600
Lat Long Location
4026 AMBROSE DR, DALLAS, TX
Unique Key
1173965000
15-00502889
Service Request Number: 15-00502889 • Address: 7800 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00502889
Address
7800 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-16T11:38:08.000
Status
Closed
Created Date
2015-10-31T11:38:08.000
Update Date
2015-10-31T11:42:56.000
Closed Date
2015-10-31T11:42:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479407.2819394400
Y Coordinate
6924822.2481900600
Lat Long Location
7800 S POLK ST, DALLAS, TX, 75232
Unique Key
1175058885
15-00520427
Service Request Number: 15-00520427 • Address: 1300 E LEDBETTER DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00520427
Address
1300 E LEDBETTER DR, DALLAS, TX
City Council District
3
Department
Trinity Watershed Management
Service Request Type
Erosion - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-25T11:13:28.000
Status
Closed
Created Date
2015-11-11T11:13:28.000
Update Date
2015-11-17T17:42:55.000
Closed Date
2015-11-17T17:42:53.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Web
X Coordinate
2490630.1819224900
Y Coordinate
6935510.6212555400
Lat Long Location
1300 E LEDBETTER DR, DALLAS, TX
Unique Key
1176230106
15-00520396
Service Request Number: 15-00520396 • Address: 204 N CISCO ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00520396
Address
204 N CISCO ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-05T10:59:56.000
Status
Closed
Created Date
2015-11-11T10:59:56.000
Update Date
2016-01-09T09:54:11.000
Closed Date
2016-01-08T11:59:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501210.4613329300
Y Coordinate
6976220.6541911700
Lat Long Location
204 N CISCO ST, DALLAS, TX, 75246
Unique Key
1176228043
15-00502881
Service Request Number: 15-00502881 • Address: 7233 N JANMAR DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00502881
Address
7233 N JANMAR DR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-01T11:29:36.000
Status
Closed
Created Date
2015-10-31T11:29:36.000
Update Date
2015-10-31T17:26:44.000
Closed Date
2015-10-31T13:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495668.6182787300
Y Coordinate
7017703.5187436000
Lat Long Location
7233 N JANMAR DR, DALLAS, TX, 75230
Unique Key
1175058270
15-00486552
Service Request Number: 15-00486552 • Address: 3612 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00486552
Address
3612 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-15T09:56:20.000
Status
Closed
Created Date
2015-10-22T09:56:20.000
Update Date
2016-03-04T16:13:04.000
Closed Date
2016-03-04T16:13:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2488076.5671353000
Y Coordinate
6941708.2598670700
Lat Long Location
3612 S EWING AVE, DALLAS, TX, 75216
Unique Key
1173984277
15-00486326
Service Request Number: 15-00486326 • Address: 7035 BATES ST, DALLAS, TX • City Council District: 5
Service Request Number
15-00486326
Address
7035 BATES ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-07T08:15:24.000
Status
Closed
Created Date
2015-10-22T08:15:24.000
Update Date
2015-10-22T14:50:02.000
Closed Date
2015-10-22T14:50:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2522245.7374314100
Y Coordinate
6966145.2447652000
Lat Long Location
7035 BATES ST, DALLAS, TX
Unique Key
1173969350
15-00486706
Service Request Number: 15-00486706 • Address: 1000 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00486706
Address
1000 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-07T10:55:01.000
Status
Closed
Created Date
2015-10-22T10:55:01.000
Update Date
2015-10-22T10:56:57.000
Closed Date
2015-10-22T10:56:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488473.9189911500
Y Coordinate
6935770.5055130200
Lat Long Location
1000 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1173992834
15-00521341
Service Request Number: 15-00521341 • Address: 800 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00521341
Address
800 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-25T16:56:12.000
Status
Closed
Created Date
2015-11-11T16:56:12.000
Update Date
2015-12-09T06:58:04.000
Closed Date
2015-12-09T06:50:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2480555.1317805100
Y Coordinate
6939785.0061505500
Lat Long Location
800 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1176290236
15-00520998
Service Request Number: 15-00520998 • Address: 303 S HENDERSON AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00520998
Address
303 S HENDERSON AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-20T14:27:24.000
Status
Closed
Created Date
2015-11-11T14:27:24.000
Update Date
2015-12-10T22:48:06.000
Closed Date
2015-12-10T14:13:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503739.7429280400
Y Coordinate
6977322.5739612700
Lat Long Location
303 S HENDERSON AVE, DALLAS, TX, 75214
Unique Key
1176265261
15-00520443
Service Request Number: 15-00520443 • Address: 2245 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00520443
Address
2245 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Tethering - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-14T11:17:14.000
Status
Closed
Created Date
2015-11-11T11:17:14.000
Update Date
2015-11-11T11:31:23.000
Closed Date
2015-11-11T11:31:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493465.2507183500
Y Coordinate
6944593.1402305500
Lat Long Location
2245 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1176230941
15-00520670
Service Request Number: 15-00520670 • Address: 601 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00520670
Address
601 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T12:44:00.000
Status
Closed
Created Date
2015-11-11T12:44:00.000
Update Date
2015-11-13T10:23:25.000
Closed Date
2015-11-13T10:23:25.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486707.8653618100
Y Coordinate
6961719.8663902500
Lat Long Location
601 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1176246698
15-00556597
Service Request Number: 15-00556597 • Address: 1300 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00556597
Address
1300 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-14T19:52:25.000
Status
Closed
Created Date
2015-12-04T19:52:25.000
Update Date
2016-04-12T16:40:33.000
Closed Date
2016-04-12T16:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499087.3299622000
Y Coordinate
6979144.5590644800
Lat Long Location
1300 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1178606675
15-00556511
Service Request Number: 15-00556511 • Address: 9405 S CENTRAL EXPY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00556511
Address
9405 S CENTRAL EXPY, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-09T17:56:59.000
Status
Closed
Created Date
2015-12-04T17:56:59.000
Update Date
2015-12-07T12:31:44.000
Closed Date
2015-12-07T12:31:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2511433.1147988700
Y Coordinate
6936284.2649308400
Lat Long Location
9405 S CENTRAL EXPY, DALLAS, TX, 75241
Unique Key
1178600495
15-00520698
Service Request Number: 15-00520698 • Address: 5330 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00520698
Address
5330 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-25T12:54:40.000
Status
Closed
Created Date
2015-11-11T12:54:40.000
Update Date
2015-11-12T11:39:55.000
Closed Date
2015-11-12T11:39:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484235.9585560200
Y Coordinate
6994435.5628599400
Lat Long Location
5330 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1176248325
15-00521090
Service Request Number: 15-00521090 • Address: 100 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00521090
Address
100 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T14:53:25.000
Status
Closed
Created Date
2015-11-11T14:53:25.000
Update Date
2015-11-11T14:55:06.000
Closed Date
2015-11-11T10:22:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479602.1236429100
Y Coordinate
6958062.5578621300
Lat Long Location
100 S TYLER ST, DALLAS, TX, 75208
Unique Key
1176270163