311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00517006
Service Request Number: 15-00517006 • Address: 238 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00517006
Address
238 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-16T15:07:16.000
Status
Closed
Created Date
2015-11-09T15:07:16.000
Update Date
2015-11-09T15:40:59.000
Closed Date
2015-11-09T15:40:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488461.1680174700
Y Coordinate
6970857.1220128000
Lat Long Location
238 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175988043
15-00516993
Service Request Number: 15-00516993 • Address: 1010 S PEARL EXPY, DALLAS, TX • City Council District: 2
Service Request Number
15-00516993
Address
1010 S PEARL EXPY, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-23T15:02:25.000
Status
Closed
Created Date
2015-11-09T15:02:25.000
Update Date
2015-11-11T14:08:02.000
Closed Date
2015-11-11T14:08:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2494247.7802696800
Y Coordinate
6970110.9551906700
Lat Long Location
1010 S PEARL EXPY, DALLAS, TX
Unique Key
1175987352
15-00517118
Service Request Number: 15-00517118 • Address: 11300 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00517118
Address
11300 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-16T15:50:17.000
Status
Closed
Created Date
2015-11-09T15:50:17.000
Update Date
2015-11-09T15:56:52.000
Closed Date
2015-11-09T15:56:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525601.9422154800
Y Coordinate
7002105.4139392800
Lat Long Location
11300 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1175995613
15-00556664
Service Request Number: 15-00556664 • Address: 3731 E OVERTON RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00556664
Address
3731 E OVERTON RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-20T23:04:24.000
Status
Duplicate (closed)
Created Date
2015-12-04T23:04:24.000
Update Date
2015-12-16T09:45:01.000
Closed Date
2015-12-16T09:45:01.000
Priority
Standard
Method Received Description
Web
X Coordinate
2501724.5821104000
Y Coordinate
6950769.3524857100
Lat Long Location
3731 E OVERTON RD, DALLAS, TX, 75203
Unique Key
1178610794
15-00550327
Service Request Number: 15-00550327 • Address: 524 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00550327
Address
524 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T16:44:27.000
Status
Closed
Created Date
2015-12-01T16:44:27.000
Update Date
2015-12-02T13:16:34.000
Closed Date
2015-12-02T13:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475709.3478290600
Y Coordinate
6956512.3057768100
Lat Long Location
524 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1178185505
15-00516306
Service Request Number: 15-00516306 • Address: 7299 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00516306
Address
7299 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T10:35:35.000
Status
Closed
Created Date
2015-11-09T10:35:35.000
Update Date
2015-11-11T08:39:24.000
Closed Date
2015-11-11T08:39:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484513.6647333500
Y Coordinate
6926877.2611194000
Lat Long Location
7299 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1175939922
15-00516779
Service Request Number: 15-00516779 • Address: 318 AVENUE J, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00516779
Address
318 AVENUE J, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-10T13:55:48.000
Status
Closed
Created Date
2015-11-09T13:55:48.000
Update Date
2015-11-10T10:47:35.000
Closed Date
2015-11-10T09:01:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494025.5033893500
Y Coordinate
6958655.2461323400
Lat Long Location
318 AVENUE, DALLAS, TX, 75203
Unique Key
1175974007
15-00516822
Service Request Number: 15-00516822 • Address: 6000 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00516822
Address
6000 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-16T14:11:33.000
Status
Closed
Created Date
2015-11-09T14:11:33.000
Update Date
2015-11-09T14:13:55.000
Closed Date
2015-11-09T14:13:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496532.9075807200
Y Coordinate
6931916.8935013500
Lat Long Location
6000 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1175976612
15-00556977
Service Request Number: 15-00556977 • Address: 2400 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00556977
Address
2400 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-29T12:31:48.000
Status
Closed
Created Date
2015-12-05T12:31:48.000
Update Date
2015-12-05T12:33:37.000
Closed Date
2015-12-05T12:33:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474021.5412706000
Y Coordinate
6927746.1709820200
Lat Long Location
2400 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1178635932
15-00556750
Service Request Number: 15-00556750 • Address: 528 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00556750
Address
528 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-10T08:24:54.000
Status
Closed
Created Date
2015-12-05T08:24:54.000
Update Date
2015-12-05T14:08:00.000
Closed Date
2015-12-05T14:07:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535266.4449736500
Y Coordinate
6950018.5253950100
Lat Long Location
528 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1178619385
15-00556934
Service Request Number: 15-00556934 • Address: 404 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00556934
Address
404 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-08T11:46:06.000
Status
Closed
Created Date
2015-12-05T11:46:06.000
Update Date
2015-12-05T13:46:54.000
Closed Date
2015-12-05T13:46:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537984.4195045900
Y Coordinate
6945064.4416769200
Lat Long Location
404 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1178632904
15-00578673
Service Request Number: 15-00578673 • Address: 7744 VILLAGE TRAIL DR, DALLAS, TX • City Council District: 11
Service Request Number
15-00578673
Address
7744 VILLAGE TRAIL DR, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-29T14:49:19.000
Status
Closed
Created Date
2015-12-20T14:49:19.000
Update Date
2016-03-30T16:47:55.000
Closed Date
2016-03-30T16:47:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498150.3596220000
Y Coordinate
7032456.7842159600
Lat Long Location
7744 VILLAGE TRAIL DR, DALLAS, TX
Unique Key
1180145289
15-00538103
Service Request Number: 15-00538103 • Address: 214 S MUNGER BLVD, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00538103
Address
214 S MUNGER BLVD, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T08:57:45.000
Status
Closed
Created Date
2015-11-21T08:57:45.000
Update Date
2015-11-21T09:06:17.000
Closed Date
2015-11-20T14:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502901.6211168100
Y Coordinate
6976871.6903794800
Lat Long Location
214 S MUNGER BLVD, DALLAS, TX, 75214
Unique Key
1177367847
15-00516234
Service Request Number: 15-00516234 • Address: 10400 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00516234
Address
10400 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-10T10:11:22.000
Status
Closed
Created Date
2015-11-09T10:11:22.000
Update Date
2015-11-09T14:12:54.000
Closed Date
2015-11-09T10:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518926.8092306300
Y Coordinate
7002023.2085322900
Lat Long Location
10400 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1175935171
15-00517250
Service Request Number: 15-00517250 • Address: 816 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00517250
Address
816 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T16:24:37.000
Status
Closed
Created Date
2015-11-09T16:24:37.000
Update Date
2015-11-12T09:59:46.000
Closed Date
2015-11-12T09:59:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486730.3559546700
Y Coordinate
6962703.2387197500
Lat Long Location
816 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1176006646
15-00517200
Service Request Number: 15-00517200 • Address: 4343 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00517200
Address
4343 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-24T16:10:08.000
Status
Closed
Created Date
2015-11-09T16:10:08.000
Update Date
2015-12-28T10:34:51.000
Closed Date
2015-12-22T11:35:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2463905.6533173400
Y Coordinate
6927615.7699960800
Lat Long Location
4343 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1176001671
15-00578646
Service Request Number: 15-00578646 • Address: 2752 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00578646
Address
2752 N BECKLEY AVE, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-29T14:15:09.000
Status
Duplicate (closed)
Created Date
2015-12-20T14:15:09.000
Update Date
2015-12-22T07:01:27.000
Closed Date
2015-12-22T07:01:27.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483528.4407864700
Y Coordinate
6969617.4211903300
Lat Long Location
2752 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1180143368
15-00578657
Service Request Number: 15-00578657 • Address: 3428 E ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 4
Service Request Number
15-00578657
Address
3428 E ILLINOIS AVE, DALLAS, TX 75211
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-04T14:28:59.000
Status
Closed
Created Date
2015-12-20T14:28:59.000
Update Date
2015-12-21T07:50:04.000
Closed Date
2015-12-21T07:50:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2501442.5007253700
Y Coordinate
6947623.5648832000
Lat Long Location
3428 E ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1180144199
15-00517055
Service Request Number: 15-00517055 • Address: 100 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00517055
Address
100 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-16T15:27:55.000
Status
Closed
Created Date
2015-11-09T15:27:55.000
Update Date
2015-11-09T15:30:38.000
Closed Date
2015-11-09T15:30:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2561410.9072199900
Y Coordinate
6943358.4473144100
Lat Long Location
100 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1175991112
15-00503116
Service Request Number: 15-00503116 • Address: 1075 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00503116
Address
1075 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-03T15:36:09.000
Status
Closed
Created Date
2015-10-31T15:36:09.000
Update Date
2015-10-31T18:52:23.000
Closed Date
2015-10-31T18:50:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487639.7825885600
Y Coordinate
6955099.1218662700
Lat Long Location
1075 S EWING AVE, DALLAS, TX, 75216
Unique Key
1175074308
15-00516476
Service Request Number: 15-00516476 • Address: 1100 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00516476
Address
1100 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-16T11:48:13.000
Status
Closed
Created Date
2015-11-09T11:48:13.000
Update Date
2015-11-12T11:42:07.000
Closed Date
2015-11-12T11:42:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2478341.2176890200
Y Coordinate
6962499.5840733600
Lat Long Location
1100 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1175952468
15-00556644
Service Request Number: 15-00556644 • Address: 2814 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00556644
Address
2814 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-14T21:42:04.000
Status
Closed
Created Date
2015-12-04T21:42:04.000
Update Date
2015-12-07T07:53:38.000
Closed Date
2015-12-07T07:53:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494737.2026707500
Y Coordinate
6983823.0395317200
Lat Long Location
2814 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1178609095
15-00517329
Service Request Number: 15-00517329 • Address: 2608 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00517329
Address
2608 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T16:56:00.000
Status
Closed
Created Date
2015-11-09T16:56:00.000
Update Date
2015-11-12T11:56:23.000
Closed Date
2015-11-12T11:56:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472980.0234441400
Y Coordinate
6992341.9512483300
Lat Long Location
2608 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1176013430
15-00517100
Service Request Number: 15-00517100 • Address: 2601 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 3
Service Request Number
15-00517100
Address
2601 S HAMPTON RD, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-23T15:43:30.000
Status
Closed
Created Date
2015-11-09T15:43:30.000
Update Date
2015-11-23T12:46:54.000
Closed Date
2015-11-23T12:46:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2473712.5260485500
Y Coordinate
6948909.7803749200
Lat Long Location
2601 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1175994177
15-00556614
Service Request Number: 15-00556614 • Address: 1203 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00556614
Address
1203 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-18T20:31:45.000
Status
Closed
Created Date
2015-12-04T20:31:45.000
Update Date
2015-12-08T13:38:59.000
Closed Date
2015-12-08T13:38:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462538.5744519000
Y Coordinate
6960914.7656846900
Lat Long Location
1203 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1178607649
15-00517196
Service Request Number: 15-00517196 • Address: 7398 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00517196
Address
7398 S HAMPTON RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-16T16:08:20.000
Status
Closed
Created Date
2015-11-09T16:08:20.000
Update Date
2016-08-24T09:47:56.000
Closed Date
2016-08-24T09:47:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474123.6350743300
Y Coordinate
6926386.1205904700
Lat Long Location
7398 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1176001153
15-00556886
Service Request Number: 15-00556886 • Address: 1259 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00556886
Address
1259 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-21T10:56:56.000
Status
Closed
Created Date
2015-12-05T10:56:56.000
Update Date
2015-12-09T09:13:31.000
Closed Date
2015-12-09T09:13:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469183.3165359800
Y Coordinate
6953130.5386579000
Lat Long Location
1259 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1178629520
15-00578626
Service Request Number: 15-00578626 • Address: 4022 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00578626
Address
4022 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-21T13:49:54.000
Status
Closed
Created Date
2015-12-20T13:49:54.000
Update Date
2015-12-21T11:32:40.000
Closed Date
2015-12-21T11:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Web
X Coordinate
2486952.8005014500
Y Coordinate
6940224.8975459900
Lat Long Location
4022 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1180141802
15-00503119
Service Request Number: 15-00503119 • Address: 4003 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00503119
Address
4003 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-01T15:42:18.000
Status
Closed
Created Date
2015-10-31T15:42:18.000
Update Date
2015-11-01T08:48:43.000
Closed Date
2015-11-01T08:36:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486877.5243353100
Y Coordinate
6940303.5688338400
Lat Long Location
4003 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1175074535
15-00517094
Service Request Number: 15-00517094 • Address: 1242 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00517094
Address
1242 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T15:39:38.000
Status
Closed
Created Date
2015-11-09T15:39:38.000
Update Date
2015-11-12T10:38:46.000
Closed Date
2015-11-12T10:38:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476088.9989439500
Y Coordinate
6953424.0918308500
Lat Long Location
1242 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1175993666
15-00556710
Service Request Number: 15-00556710 • Address: 1430 N WASHINGTON AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00556710
Address
1430 N WASHINGTON AVE, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-10T07:50:08.000
Status
Closed
Created Date
2015-12-05T07:50:08.000
Update Date
2015-12-07T08:58:02.000
Closed Date
2015-12-07T08:58:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495821.7125795200
Y Coordinate
6976817.3741551200
Lat Long Location
1430 N WASHINGTON AVE, DALLAS, TX, 75204
Unique Key
1178616867
15-00556705
Service Request Number: 15-00556705 • Address: 2120 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00556705
Address
2120 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-16T07:32:48.000
Status
Closed
Created Date
2015-12-05T07:32:48.000
Update Date
2015-12-05T07:35:27.000
Closed Date
2015-12-04T07:34:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496342.7538679100
Y Coordinate
6967808.6028510900
Lat Long Location
2120 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1178616438
15-00516444
Service Request Number: 15-00516444 • Address: 630 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00516444
Address
630 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-01T11:34:58.000
Status
Closed
Created Date
2015-11-09T11:34:58.000
Update Date
2015-12-03T16:50:09.000
Closed Date
2015-12-03T16:50:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490166.9236178600
Y Coordinate
6957351.2470813500
Lat Long Location
630 S MOORE ST, DALLAS, TX, 75203
Unique Key
1175949855
15-00516202
Service Request Number: 15-00516202 • Address: 3606 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00516202
Address
3606 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2015-12-23T09:56:58.000
Status
Closed
Created Date
2015-11-09T09:56:58.000
Update Date
2015-12-02T12:25:23.000
Closed Date
2015-12-02T12:25:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467288.9622802900
Y Coordinate
6941578.4793580900
Lat Long Location
3606 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1175933176
15-00516471
Service Request Number: 15-00516471 • Address: 2550 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00516471
Address
2550 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T11:46:39.000
Status
Closed
Created Date
2015-11-09T11:46:39.000
Update Date
2015-11-16T13:47:53.000
Closed Date
2015-11-16T13:47:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535089.4442743300
Y Coordinate
6962931.4163489200
Lat Long Location
2550 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1175951924
15-00556761
Service Request Number: 15-00556761 • Address: 1200 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00556761
Address
1200 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-19T08:39:46.000
Status
Closed
Created Date
2015-12-05T08:39:46.000
Update Date
2015-12-05T10:25:01.000
Closed Date
2015-12-05T10:25:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2555752.8392610300
Y Coordinate
6937615.3037312300
Lat Long Location
1200 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1178620307
15-00578709
Service Request Number: 15-00578709 • Address: 2944 S EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00578709
Address
2944 S EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-06T15:45:41.000
Status
Closed
Created Date
2015-12-20T15:45:41.000
Update Date
2015-12-31T09:04:16.000
Closed Date
2015-12-31T09:04:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499804.8236806900
Y Coordinate
6925417.2223890500
Lat Long Location
2944 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1180148094
15-00503049
Service Request Number: 15-00503049 • Address: 260 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00503049
Address
260 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-09T14:39:23.000
Status
Closed
Created Date
2015-10-31T14:39:23.000
Update Date
2015-10-31T15:00:35.000
Closed Date
2015-10-31T15:00:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485100.4383058600
Y Coordinate
6936674.4617344700
Lat Long Location
260 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1175069637
15-00517258
Service Request Number: 15-00517258 • Address: 816 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00517258
Address
816 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T16:26:01.000
Status
Closed
Created Date
2015-11-09T16:26:01.000
Update Date
2015-11-12T09:55:48.000
Closed Date
2015-11-12T09:55:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486730.3552031300
Y Coordinate
6962703.2394771400
Lat Long Location
816 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1176007524
15-00556827
Service Request Number: 15-00556827 • Address: 617 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00556827
Address
617 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-14T09:54:41.000
Status
Closed
Created Date
2015-12-05T09:54:41.000
Update Date
2015-12-05T10:08:37.000
Closed Date
2015-12-04T13:47:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499508.8472726500
Y Coordinate
6976595.0793870100
Lat Long Location
617 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1178625050
15-00516417
Service Request Number: 15-00516417 • Address: 1122 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00516417
Address
1122 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-23T11:22:03.000
Status
Closed
Created Date
2015-11-09T11:22:03.000
Update Date
2015-12-28T09:55:25.000
Closed Date
2015-12-28T09:55:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488863.2460984000
Y Coordinate
6958787.1419915400
Lat Long Location
1122 E 11TH ST, DALLAS, TX, 75203
Unique Key
1175948087
15-00556911
Service Request Number: 15-00556911 • Address: 1543 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00556911
Address
1543 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-16T11:22:32.000
Status
Closed
Created Date
2015-12-05T11:22:32.000
Update Date
2015-12-05T19:44:49.000
Closed Date
2015-12-05T19:44:49.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490738.2942329900
Y Coordinate
6948395.7163851100
Lat Long Location
1543 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1178631321
15-00516852
Service Request Number: 15-00516852 • Address: 133 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00516852
Address
133 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T14:21:36.000
Status
Closed
Created Date
2015-11-09T14:21:36.000
Update Date
2015-11-09T14:29:50.000
Closed Date
2015-11-09T14:29:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535256.0570050800
Y Coordinate
6947490.6223387500
Lat Long Location
133 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1175978641
15-00516769
Service Request Number: 15-00516769 • Address: 139 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00516769
Address
139 N HOUSTON ST, DALLAS, TX 75202
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-16T13:51:47.000
Status
Closed
Created Date
2015-11-09T13:51:47.000
Update Date
2015-11-09T14:57:12.000
Closed Date
2015-11-09T14:57:12.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488482.7082993300
Y Coordinate
6970566.6649390100
Lat Long Location
139 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175973353
15-00556646
Service Request Number: 15-00556646 • Address: 3506 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00556646
Address
3506 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-12T21:57:10.000
Status
Closed
Created Date
2015-12-04T21:57:10.000
Update Date
2016-08-31T10:30:45.000
Closed Date
2016-08-31T10:30:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473589.1803893400
Y Coordinate
6972367.7381589000
Lat Long Location
3506 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1178609280
16-00043566
Service Request Number: 16-00043566 • Address: N CENTRAL EXPY & ROYAL LN, DALLAS, 75243, DALLAS, TX • City Council District: 11
Service Request Number
16-00043566
Address
N CENTRAL EXPY & ROYAL LN, DALLAS, 75243, DALLAS, TX
City Council District
11
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-17T12:57:20.000
Status
Closed
Created Date
2016-02-02T12:57:20.000
Update Date
2016-02-04T11:15:47.000
Closed Date
2016-02-04T11:15:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499685.0588593300
Y Coordinate
7014216.8849086300
Unique Key
1185168436
15-00556667
Service Request Number: 15-00556667 • Address: 2922 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00556667
Address
2922 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-18T23:18:57.000
Status
Closed
Created Date
2015-12-04T23:18:57.000
Update Date
2015-12-18T08:32:46.000
Closed Date
2015-12-18T08:32:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491162.9084646200
Y Coordinate
6979604.0361212400
Lat Long Location
2922 N HALL ST, DALLAS, TX, 75204
Unique Key
1178611182
15-00578742
Service Request Number: 15-00578742 • Address: 615 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00578742
Address
615 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-31T16:40:03.000
Status
Closed
Created Date
2015-12-20T16:40:03.000
Update Date
2015-12-23T11:11:18.000
Closed Date
2015-12-23T11:11:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
City Hall on the GO
X Coordinate
2481305.6578737100
Y Coordinate
6963028.1495224400
Lat Long Location
615 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1180151584
15-00557091
Service Request Number: 15-00557091 • Address: 1000 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00557091
Address
1000 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-14T14:16:12.000
Status
Closed
Created Date
2015-12-05T14:16:12.000
Update Date
2015-12-05T14:16:56.000
Closed Date
2015-12-05T14:16:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479033.5850236900
Y Coordinate
6963208.0349088300
Lat Long Location
1000 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1178643817
15-00557114
Service Request Number: 15-00557114 • Address: 807 W DANIELDALE RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00557114
Address
807 W DANIELDALE RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-14T14:26:47.000
Status
Closed
Created Date
2015-12-05T14:26:47.000
Update Date
2015-12-05T14:29:22.000
Closed Date
2015-12-05T14:29:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480793.6810077500
Y Coordinate
6917391.5060145500
Lat Long Location
807 W DANIELDALE RD, DALLAS, TX, 75232
Unique Key
1178645239