311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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15-00516248
Service Request Number: 15-00516248 • Address: 5718 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00516248
Address
5718 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T10:17:00.000
Status
Closed
Created Date
2015-11-09T10:17:00.000
Update Date
2015-11-16T16:37:48.000
Closed Date
2015-11-16T16:37:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485937.4504795300
Y Coordinate
6998202.3190870100
Lat Long Location
5718 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1175936188
15-00517114
Service Request Number: 15-00517114 • Address: 9330 N CENTRAL EXPY, DALLAS, TX 75231 • City Council District: 13
Service Request Number
15-00517114
Address
9330 N CENTRAL EXPY, DALLAS, TX 75231
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-16T15:49:30.000
Status
Closed
Created Date
2015-11-09T15:49:30.000
Update Date
2015-11-18T08:55:25.000
Closed Date
2015-11-18T08:55:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499574.4675783600
Y Coordinate
7005584.6546105000
Lat Long Location
9330 N CENTRAL EXPY, DALLAS, TX, 75231
Unique Key
1175995406
15-00517072
Service Request Number: 15-00517072 • Address: 1301 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00517072
Address
1301 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-12T15:31:53.000
Status
Closed
Created Date
2015-11-09T15:31:53.000
Update Date
2015-11-09T18:25:08.000
Closed Date
2015-11-09T18:25:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2555035.4333256800
Y Coordinate
6937009.7383283900
Lat Long Location
1301 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1175992117
15-00517202
Service Request Number: 15-00517202 • Address: 1224 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00517202
Address
1224 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-16T16:10:54.000
Status
Closed
Created Date
2015-11-09T16:10:54.000
Update Date
2015-11-11T09:12:28.000
Closed Date
2015-11-11T09:12:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490109.5304945000
Y Coordinate
6935347.7040308500
Lat Long Location
1224 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1176001893
15-00556882
Service Request Number: 15-00556882 • Address: 1255 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00556882
Address
1255 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-21T10:51:54.000
Status
Closed
Created Date
2015-12-05T10:51:54.000
Update Date
2015-12-09T09:15:24.000
Closed Date
2015-12-09T09:15:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469184.1514821900
Y Coordinate
6953143.6456799700
Lat Long Location
1255 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1178629190
15-00517234
Service Request Number: 15-00517234 • Address: 3926 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00517234
Address
3926 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T16:21:24.000
Status
Closed
Created Date
2015-11-09T16:21:24.000
Update Date
2015-11-12T14:53:02.000
Closed Date
2015-11-12T14:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491771.8540632700
Y Coordinate
6942089.8687641100
Lat Long Location
3926 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1176005443
16-00002782
Service Request Number: 16-00002782 • Address: 142 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00002782
Address
142 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-20T05:17:17.000
Status
Closed
Created Date
2016-01-05T05:17:17.000
Update Date
2016-01-05T21:08:59.000
Closed Date
2016-01-05T21:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474542.6130262900
Y Coordinate
6957764.3143405900
Lat Long Location
142 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1181395112
16-00010770
Service Request Number: 16-00010770 • Address: 800 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
16-00010770
Address
800 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-13T14:27:41.000
Status
Closed
Created Date
2016-01-10T14:27:41.000
Update Date
2016-01-10T15:04:26.000
Closed Date
2016-01-10T15:04:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518369.4260116200
Y Coordinate
6990931.0674798800
Lat Long Location
800 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1181991408
15-00578630
Service Request Number: 15-00578630 • Address: 610 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00578630
Address
610 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-29T13:55:03.000
Status
Closed
Created Date
2015-12-20T13:55:03.000
Update Date
2015-12-21T07:09:01.000
Closed Date
2015-12-21T07:08:00.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483664.0540290500
Y Coordinate
6956291.0089848300
Lat Long Location
610 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1180142093
15-00557008
Service Request Number: 15-00557008 • Address: 8000 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00557008
Address
8000 S HAMPTON RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-14T13:01:06.000
Status
Closed
Created Date
2015-12-05T13:01:06.000
Update Date
2015-12-05T13:50:26.000
Closed Date
2015-12-05T13:50:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474159.0088286600
Y Coordinate
6923301.0740365600
Lat Long Location
8000 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1178638049
15-00550961
Service Request Number: 15-00550961 • Address: 6901 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00550961
Address
6901 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-09T09:33:52.000
Status
Closed
Created Date
2015-12-02T09:33:52.000
Update Date
2015-12-02T09:37:16.000
Closed Date
2015-12-02T09:37:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494534.4973769000
Y Coordinate
7002159.1139555200
Lat Long Location
6901 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1178229218
15-00566798
Service Request Number: 15-00566798 • Address: 100 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00566798
Address
100 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-18T11:01:24.000
Status
Closed
Created Date
2015-12-11T11:01:24.000
Update Date
2015-12-11T11:04:15.000
Closed Date
2015-12-10T11:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2561410.9069284000
Y Coordinate
6943358.4473144100
Lat Long Location
100 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1179298109
15-00492353
Service Request Number: 15-00492353 • Address: 122 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00492353
Address
122 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T12:51:39.000
Status
Closed
Created Date
2015-10-26T12:51:39.000
Update Date
2015-10-27T17:52:20.000
Closed Date
2015-10-27T17:52:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484117.4228079300
Y Coordinate
6949094.3860353900
Lat Long Location
122 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1174354010
15-00560056
Service Request Number: 15-00560056 • Address: 2029 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00560056
Address
2029 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-11T08:02:37.000
Status
Closed
Created Date
2015-12-08T08:02:37.000
Update Date
2015-12-08T10:11:16.000
Closed Date
2015-12-08T10:11:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535092.9647189000
Y Coordinate
6959755.8611885200
Lat Long Location
2029 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1178854995
15-00566800
Service Request Number: 15-00566800 • Address: 1528 E LAKEVIEW DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00566800
Address
1528 E LAKEVIEW DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T11:02:19.000
Status
Closed
Created Date
2015-12-11T11:02:19.000
Update Date
2016-01-08T10:44:32.000
Closed Date
2016-01-08T10:44:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485344.6838545100
Y Coordinate
6952278.0707732500
Lat Long Location
1528 E LAKEVIEW DR, DALLAS, TX, 75216
Unique Key
1179298263
15-00550548
Service Request Number: 15-00550548 • Address: 2354 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00550548
Address
2354 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-07T20:13:53.000
Status
Closed
Created Date
2015-12-01T20:13:53.000
Update Date
2015-12-11T09:59:26.000
Closed Date
2015-12-11T09:59:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2474059.0174424300
Y Coordinate
6942641.8619603900
Lat Long Location
2354 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1178199543
16-00113395
Service Request Number: 16-00113395 • Address: SWISS AVE & OAK ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
16-00113395
Address
SWISS AVE & OAK ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-03-23T20:34:23.000
Status
Closed
Created Date
2016-03-20T20:34:23.000
Update Date
2016-03-20T21:02:55.000
Closed Date
2016-03-20T21:02:55.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495493.3054245200
Y Coordinate
6974322.4232014500
Unique Key
1197469312
16-00010808
Service Request Number: 16-00010808 • Address: 11439 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
16-00010808
Address
11439 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-26T16:10:23.000
Status
Closed
Created Date
2016-01-10T16:10:23.000
Update Date
2016-01-11T15:57:16.000
Closed Date
2016-01-11T15:57:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491416.3892371100
Y Coordinate
7016119.6234019800
Lat Long Location
11439 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1181996700
15-00492438
Service Request Number: 15-00492438 • Address: 3525 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00492438
Address
3525 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T13:24:15.000
Status
Closed
Created Date
2015-10-26T13:24:15.000
Update Date
2015-10-27T18:09:22.000
Closed Date
2015-10-27T18:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486853.8694649100
Y Coordinate
6942314.9361298100
Lat Long Location
3525 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1174358994
15-00551069
Service Request Number: 15-00551069 • Address: 2206 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00551069
Address
2206 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-09T10:09:54.000
Status
Closed
Created Date
2015-12-02T10:09:54.000
Update Date
2015-12-26T10:23:43.000
Closed Date
2015-12-26T10:23:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496563.3142089300
Y Coordinate
6967518.5003953000
Lat Long Location
2206 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1178236244
16-00140912
Service Request Number: 16-00140912 • Address: 4526 N OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00140912
Address
4526 N OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-04-14T10:49:10.000
Status
Closed
Created Date
2016-04-05T10:49:10.000
Update Date
2016-04-07T13:42:10.000
Closed Date
2016-04-07T13:42:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2461872.2726248200
Y Coordinate
6974868.4086857900
Lat Long Location
4526 N OTTAWA RD, DALLAS, TX, 75212
Unique Key
1199727412
16-00002832
Service Request Number: 16-00002832 • Address: 2698 N WALTON WALKER BLVD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00002832
Address
2698 N WALTON WALKER BLVD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-06T07:43:11.000
Status
Closed
Created Date
2016-01-05T07:43:11.000
Update Date
2016-01-05T10:32:05.000
Closed Date
2016-01-05T09:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2455226.2081023600
Y Coordinate
6968921.2489650200
Lat Long Location
2698 N WALTON WALKER BLVD, DALLAS, TX, 75212
Unique Key
1181399111
15-00550729
Service Request Number: 15-00550729 • Address: 1300 E CAMP WISDOM RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00550729
Address
1300 E CAMP WISDOM RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-23T08:20:04.000
Status
Closed
Created Date
2015-12-02T08:20:04.000
Update Date
2015-12-02T08:22:10.000
Closed Date
2015-12-02T08:22:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490392.4760515400
Y Coordinate
6928065.5408270700
Lat Long Location
1300 E CAMP WISDOM RD, DALLAS, TX, 75241
Unique Key
1178213427
15-00556871
Service Request Number: 15-00556871 • Address: 906 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00556871
Address
906 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-11T10:44:47.000
Status
Closed
Created Date
2015-12-05T10:44:47.000
Update Date
2015-12-22T10:37:27.000
Closed Date
2015-12-22T10:35:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2479541.1668585700
Y Coordinate
6957324.3567325800
Lat Long Location
906 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1178628333
15-00573184
Service Request Number: 15-00573184 • Address: 310 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00573184
Address
310 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-17T07:01:52.000
Status
Closed
Created Date
2015-12-16T07:01:52.000
Update Date
2015-12-16T10:43:23.000
Closed Date
2015-12-16T10:41:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537953.4520861300
Y Coordinate
6948460.6900613000
Lat Long Location
310 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1179740559
15-00550562
Service Request Number: 15-00550562 • Address: 1302 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00550562
Address
1302 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-11T20:34:03.000
Status
Closed
Created Date
2015-12-01T20:34:03.000
Update Date
2015-12-04T10:43:56.000
Closed Date
2015-12-04T10:43:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475038.4531956000
Y Coordinate
6953001.6700000000
Lat Long Location
1302 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1178200393
15-00550858
Service Request Number: 15-00550858 • Address: 800 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00550858
Address
800 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-03T09:00:10.000
Status
Closed
Created Date
2015-12-02T09:00:10.000
Update Date
2015-12-02T14:35:31.000
Closed Date
2015-12-02T12:24:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518369.4260116200
Y Coordinate
6990931.0674798800
Lat Long Location
800 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1178221922
15-00550804
Service Request Number: 15-00550804 • Address: 4400 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00550804
Address
4400 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-16T08:42:36.000
Status
Closed
Created Date
2015-12-02T08:42:36.000
Update Date
2015-12-02T08:43:22.000
Closed Date
2015-12-02T08:43:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484380.6789514700
Y Coordinate
6938551.7933367200
Lat Long Location
4400 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1178218393
15-00550800
Service Request Number: 15-00550800 • Address: 2738 W WHEATLAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00550800
Address
2738 W WHEATLAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-23T08:41:46.000
Status
Closed
Created Date
2015-12-02T08:41:46.000
Update Date
2015-12-02T08:43:51.000
Closed Date
2015-12-02T08:43:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471881.6505592200
Y Coordinate
6922407.7453479800
Lat Long Location
2738 W WHEATLAND RD, DALLAS, TX, 75237
Unique Key
1178218096
16-00018199
Service Request Number: 16-00018199 • Address: 911 CEDARVALE CT, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
16-00018199
Address
911 CEDARVALE CT, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-07-06T23:26:38.000
Status
Closed
Created Date
2016-01-14T23:26:38.000
Update Date
2016-01-16T10:29:11.000
Closed Date
2016-01-16T10:29:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2538039.5872495600
Y Coordinate
6952815.0637852500
Lat Long Location
911 CEDARVALE CT, DALLAS, TX, 75217
Unique Key
1182524170
15-00550963
Service Request Number: 15-00550963 • Address: 3008 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00550963
Address
3008 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-22T09:34:04.000
Status
Closed
Created Date
2015-12-02T09:34:04.000
Update Date
2015-12-04T10:45:52.000
Closed Date
2015-12-04T10:45:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496928.8104492800
Y Coordinate
6963040.1666853700
Lat Long Location
3008 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1178229337
16-00010769
Service Request Number: 16-00010769 • Address: 430 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
16-00010769
Address
430 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-21T14:27:36.000
Status
Closed
Created Date
2016-01-10T14:27:36.000
Update Date
2016-01-14T07:13:01.000
Closed Date
2016-01-14T07:13:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493892.6612125700
Y Coordinate
6958148.0711756300
Lat Long Location
430 AVENUE, DALLAS, TX, 75203
Unique Key
1181991365
15-00557071
Service Request Number: 15-00557071 • Address: 114 N BOND AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00557071
Address
114 N BOND AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-14T14:07:05.000
Status
Closed
Created Date
2015-12-05T14:07:05.000
Update Date
2015-12-05T15:42:42.000
Closed Date
2015-12-05T15:42:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457699.6583981800
Y Coordinate
6957858.5671425500
Lat Long Location
114 N BOND AVE, DALLAS, TX, 75211
Unique Key
1178642495
15-00550527
Service Request Number: 15-00550527 • Address: 3300 W 9TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00550527
Address
3300 W 9TH ST, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-11T19:48:21.000
Status
Closed
Created Date
2015-12-01T19:48:21.000
Update Date
2016-01-22T14:51:18.000
Closed Date
2016-01-22T14:51:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468323.6894934400
Y Coordinate
6958429.0979481900
Lat Long Location
3300 W 9TH ST, DALLAS, TX, 75211
Unique Key
1178198314
15-00550629
Service Request Number: 15-00550629 • Address: 1000 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00550629
Address
1000 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-07T05:49:16.000
Status
Closed
Created Date
2015-12-02T05:49:16.000
Update Date
2015-12-02T05:50:39.000
Closed Date
2015-12-02T05:50:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Radio
X Coordinate
2487808.0311921400
Y Coordinate
6946549.4670451900
Lat Long Location
1000 E SANER AVE, DALLAS, TX, 75216
Unique Key
1178205705
16-00002757
Service Request Number: 16-00002757 • Address: 430 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
16-00002757
Address
430 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-19T22:19:44.000
Status
Closed
Created Date
2016-01-04T22:19:44.000
Update Date
2016-01-07T11:04:38.000
Closed Date
2016-01-07T11:04:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485635.7101142100
Y Coordinate
6960139.8912603200
Lat Long Location
430 E 8TH ST, DALLAS, TX, 75203
Unique Key
1181389838
15-00556772
Service Request Number: 15-00556772 • Address: 1442 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00556772
Address
1442 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-19T08:55:41.000
Status
Closed
Created Date
2015-12-05T08:55:41.000
Update Date
2015-12-09T06:52:50.000
Closed Date
2015-12-09T06:52:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2487727.3008331500
Y Coordinate
6952771.5765303000
Lat Long Location
1442 S EWING AVE, DALLAS, TX, 75216
Unique Key
1178621245
15-00590610
Service Request Number: 15-00590610 • Address: LEMMON AVE & CEDARPLAZA LN, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
15-00590610
Address
LEMMON AVE & CEDARPLAZA LN, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-08T08:18:54.000
Status
Closed
Created Date
2015-12-31T08:18:54.000
Update Date
2016-09-01T13:26:40.000
Closed Date
2016-09-01T13:26:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484009.2664580800
Y Coordinate
6987503.3189866400
Unique Key
1181077780
15-00556946
Service Request Number: 15-00556946 • Address: 805 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00556946
Address
805 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-08T11:56:25.000
Status
Closed
Created Date
2015-12-05T11:56:25.000
Update Date
2015-12-07T09:31:47.000
Closed Date
2015-12-07T09:31:44.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527204.7004096300
Y Coordinate
6951619.6180191600
Lat Long Location
805 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1178633697
15-00573233
Service Request Number: 15-00573233 • Address: 722 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00573233
Address
722 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-17T07:43:01.000
Status
Closed
Created Date
2015-12-16T07:43:01.000
Update Date
2015-12-16T10:39:11.000
Closed Date
2015-12-16T10:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474335.9715452700
Y Coordinate
6960229.2328869300
Lat Long Location
722 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1179743969
15-00550454
Service Request Number: 15-00550454 • Address: 1624 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00550454
Address
1624 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T18:18:19.000
Status
Closed
Created Date
2015-12-01T18:18:19.000
Update Date
2015-12-02T16:32:45.000
Closed Date
2015-12-02T16:32:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491650.9306651000
Y Coordinate
6951917.8675393400
Lat Long Location
1624 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1178193571
15-00550528
Service Request Number: 15-00550528 • Address: 1918 E DICKEY DR, DALLAS, TX 75051 • City Council District: 3
Service Request Number
15-00550528
Address
1918 E DICKEY DR, DALLAS, TX 75051
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-11T19:48:58.000
Status
Closed
Created Date
2015-12-01T19:48:58.000
Update Date
2015-12-04T11:42:55.000
Closed Date
2015-12-04T11:42:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2437096.2442588600
Y Coordinate
6948408.7705982200
Lat Long Location
1918 E DICKEY DR, DALLAS, TX, 75051
Unique Key
1178198368
16-00018198
Service Request Number: 16-00018198 • Address: 4005 CARL ST, DALLAS, TX 75210 • Department: Code Compliance District Group
Service Request Number
16-00018198
Address
4005 CARL ST, DALLAS, TX 75210
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-07-06T23:24:33.000
Status
Closed
Created Date
2016-01-14T23:24:33.000
Update Date
2016-01-22T07:09:21.000
Closed Date
2016-01-22T07:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2505452.5111956800
Y Coordinate
6969205.1882442600
Lat Long Location
4005 CARL ST, DALLAS, TX, 75210
Unique Key
1182524084
15-00551264
Service Request Number: 15-00551264 • Address: 4624 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00551264
Address
4624 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-11T11:06:53.000
Status
Closed
Created Date
2015-12-02T11:06:53.000
Update Date
2015-12-03T16:24:38.000
Closed Date
2015-12-03T16:24:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504142.5849421400
Y Coordinate
6972968.4896099900
Lat Long Location
4624 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1178248010
15-00550581
Service Request Number: 15-00550581 • Address: 703 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00550581
Address
703 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T21:25:23.000
Status
Closed
Created Date
2015-12-01T21:25:23.000
Update Date
2015-12-02T14:34:19.000
Closed Date
2015-12-02T14:34:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473612.8602966500
Y Coordinate
6960125.8544189300
Lat Long Location
703 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1178201574
16-00002846
Service Request Number: 16-00002846 • Address: 2608 N WALTON WALKER BLVD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00002846
Address
2608 N WALTON WALKER BLVD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-10T07:53:15.000
Status
Closed
Created Date
2016-01-05T07:53:15.000
Update Date
2016-01-25T22:03:47.000
Closed Date
2016-01-25T22:03:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2455279.7487476200
Y Coordinate
6968659.7603180500
Lat Long Location
2608 N WALTON WALKER BLVD, DALLAS, TX, 75212
Unique Key
1181400046
15-00550379
Service Request Number: 15-00550379 • Address: 3201 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00550379
Address
3201 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-15T17:17:55.000
Status
Closed
Created Date
2015-12-01T17:17:55.000
Update Date
2015-12-08T08:57:20.000
Closed Date
2015-12-08T08:57:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469124.3036441200
Y Coordinate
6943303.1998982300
Lat Long Location
3201 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1178188890
15-00559960
Service Request Number: 15-00559960 • Address: 1211 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00559960
Address
1211 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-11T05:55:18.000
Status
Closed
Created Date
2015-12-08T05:55:18.000
Update Date
2015-12-09T12:37:49.000
Closed Date
2015-12-09T12:37:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2488973.8853894800
Y Coordinate
6950496.5462251200
Lat Long Location
1211 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1178847782
15-00573308
Service Request Number: 15-00573308 • Address: 901 S ERVAY ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00573308
Address
901 S ERVAY ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-06-08T08:20:41.000
Status
Closed
Created Date
2015-12-16T08:20:41.000
Update Date
2016-09-21T08:20:17.000
Closed Date
2016-09-21T08:20:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492723.3808499100
Y Coordinate
6969262.5319617800
Lat Long Location
901 S ERVAY ST, DALLAS, TX, 75201
Unique Key
1179749053
15-00556979
Service Request Number: 15-00556979 • Address: 1700 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00556979
Address
1700 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-14T12:34:33.000
Status
Closed
Created Date
2015-12-05T12:34:33.000
Update Date
2015-12-05T12:35:46.000
Closed Date
2015-12-05T12:35:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499277.4064085100
Y Coordinate
6981819.2572131800
Lat Long Location
1700 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1178636055