311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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15-00550423
Service Request Number: 15-00550423 • Address: 1331 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00550423
Address
1331 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T17:47:34.000
Status
Closed
Created Date
2015-12-01T17:47:34.000
Update Date
2015-12-02T15:09:15.000
Closed Date
2015-12-02T15:09:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489507.3939420900
Y Coordinate
6953474.2350662700
Lat Long Location
1331 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1178191508
16-00010748
Service Request Number: 16-00010748 • Address: 2164 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
16-00010748
Address
2164 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-01-19T13:49:32.000
Status
Closed
Created Date
2016-01-10T13:49:32.000
Update Date
2016-01-15T15:01:01.000
Closed Date
2016-01-15T15:00:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472963.7556051500
Y Coordinate
6963837.7510928900
Lat Long Location
2164 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1181989560
15-00557146
Service Request Number: 15-00557146 • Address: 654 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00557146
Address
654 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-06T14:43:55.000
Status
Closed
Created Date
2015-12-05T14:43:55.000
Update Date
2015-12-05T17:10:04.000
Closed Date
2015-12-05T17:09:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491651.9928980400
Y Coordinate
6957053.5335411500
Lat Long Location
654 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1178647520
16-00010700
Service Request Number: 16-00010700 • Address: 614 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00010700
Address
614 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-21T11:43:03.000
Status
Closed
Created Date
2016-01-10T11:43:03.000
Update Date
2016-01-13T10:15:31.000
Closed Date
2016-01-13T10:15:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477973.1670138400
Y Coordinate
6959715.7559351700
Lat Long Location
614 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1181985030
15-00550526
Service Request Number: 15-00550526 • Address: 4922 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00550526
Address
4922 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T19:45:44.000
Status
Closed
Created Date
2015-12-01T19:45:44.000
Update Date
2015-12-02T15:09:50.000
Closed Date
2015-12-02T15:09:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504148.8145665100
Y Coordinate
6959942.7100584300
Lat Long Location
4922 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1178198234
15-00557170
Service Request Number: 15-00557170 • Address: 700 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00557170
Address
700 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-14T14:53:41.000
Status
Closed
Created Date
2015-12-05T14:53:41.000
Update Date
2015-12-09T10:01:04.000
Closed Date
2015-12-09T10:01:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535374.2579674300
Y Coordinate
6942623.9800548100
Lat Long Location
700 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1178649108
15-00557076
Service Request Number: 15-00557076 • Address: 200 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00557076
Address
200 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-14T14:09:41.000
Status
Closed
Created Date
2015-12-05T14:09:41.000
Update Date
2015-12-05T14:10:44.000
Closed Date
2015-12-05T14:10:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473715.9393642500
Y Coordinate
6957822.4843494800
Lat Long Location
200 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1178642837
15-00557079
Service Request Number: 15-00557079 • Address: 2501 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00557079
Address
2501 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-14T14:11:20.000
Status
Closed
Created Date
2015-12-05T14:11:20.000
Update Date
2015-12-05T14:13:25.000
Closed Date
2015-12-05T14:13:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469041.5326549100
Y Coordinate
6949134.1443117900
Lat Long Location
2501 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1178643065
16-00015046
Service Request Number: 16-00015046 • Address: 611 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00015046
Address
611 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Towing Motor Vehicle - CCS
Ert Estimated Response Time
6
Overall Service Request Due Date
2016-02-03T11:28:12.000
Status
Closed
Created Date
2016-01-13T11:28:12.000
Update Date
2016-01-26T17:26:24.000
Closed Date
2016-01-26T17:26:24.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2482493.9822285400
Y Coordinate
6959851.6567093500
Lat Long Location
611 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1182308234
16-00002836
Service Request Number: 16-00002836 • Address: 7311 CARTA VALLEY DR, DALLAS, TX • City Council District: 12
Service Request Number
16-00002836
Address
7311 CARTA VALLEY DR, DALLAS, TX
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-12T07:45:51.000
Status
Closed
Created Date
2016-01-05T07:45:51.000
Update Date
2016-01-14T11:57:04.000
Closed Date
2016-01-14T11:57:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495441.7769022500
Y Coordinate
7041089.9767778000
Lat Long Location
7311 CARTA VALLEY DR, DALLAS, TX
Unique Key
1181399377
15-00550909
Service Request Number: 15-00550909 • Address: 222 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00550909
Address
222 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-04-12T09:16:11.000
Status
Closed
Created Date
2015-12-02T09:16:11.000
Update Date
2016-01-06T14:54:51.000
Closed Date
2016-01-06T14:54:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475707.8567968200
Y Coordinate
6957544.2810570400
Lat Long Location
222 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1178225456
15-00556946
Service Request Number: 15-00556946 • Address: 805 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00556946
Address
805 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-08T11:56:25.000
Status
Closed
Created Date
2015-12-05T11:56:25.000
Update Date
2015-12-07T09:31:47.000
Closed Date
2015-12-07T09:31:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527204.7004096300
Y Coordinate
6951619.6180191600
Lat Long Location
805 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1178633697
15-00566730
Service Request Number: 15-00566730 • Address: 1528 E LAKEVIEW DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00566730
Address
1528 E LAKEVIEW DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T10:35:53.000
Status
Closed
Created Date
2015-12-11T10:35:53.000
Update Date
2016-02-01T13:53:13.000
Closed Date
2016-02-01T13:53:10.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485344.6838291700
Y Coordinate
6952278.0710580500
Lat Long Location
1528 E LAKEVIEW DR, DALLAS, TX, 75216
Unique Key
1179293663
15-00556781
Service Request Number: 15-00556781 • Address: 807 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00556781
Address
807 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-08T09:07:33.000
Status
Closed
Created Date
2015-12-05T09:07:33.000
Update Date
2015-12-05T10:36:31.000
Closed Date
2015-12-05T10:36:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507393.1756134300
Y Coordinate
6978758.0275897800
Lat Long Location
807 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1178621964
16-00154366
Service Request Number: 16-00154366 • Address: 1100 E FIVE MILE PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00154366
Address
1100 E FIVE MILE PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-05-24T09:49:59.000
Status
Closed
Created Date
2016-04-12T09:49:59.000
Update Date
2016-04-16T13:55:34.000
Closed Date
2016-04-16T13:55:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2489141.9690050400
Y Coordinate
6936009.6522622300
Lat Long Location
1100 E FIVE MILE PKWY, DALLAS, TX, 75216
Unique Key
1200855093
15-00550863
Service Request Number: 15-00550863 • Address: 1717 N AKARD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00550863
Address
1717 N AKARD ST, DALLAS, TX 75202
City Council District
14
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-16T09:01:26.000
Status
Closed
Created Date
2015-12-02T09:01:26.000
Update Date
2015-12-02T09:04:04.000
Closed Date
2015-12-02T09:04:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490554.9126221900
Y Coordinate
6972940.2903606700
Lat Long Location
1717 N AKARD ST, DALLAS, TX, 75202
Unique Key
1178222267
16-00002783
Service Request Number: 16-00002783 • Address: 154 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00002783
Address
154 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-14T05:27:20.000
Status
Closed
Created Date
2016-01-05T05:27:20.000
Update Date
2016-01-06T09:30:04.000
Closed Date
2016-01-06T09:30:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474542.6539056000
Y Coordinate
6957742.2066672900
Lat Long Location
154 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1181395248
15-00556844
Service Request Number: 15-00556844 • Address: 126 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00556844
Address
126 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-06T10:11:53.000
Status
Closed
Created Date
2015-12-05T10:11:53.000
Update Date
2015-12-06T07:43:56.000
Closed Date
2015-12-05T14:28:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475333.0003769400
Y Coordinate
6957785.4847560500
Lat Long Location
126 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1178626263
15-00550427
Service Request Number: 15-00550427 • Address: 1011 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00550427
Address
1011 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T17:49:06.000
Status
Closed
Created Date
2015-12-01T17:49:06.000
Update Date
2015-12-02T15:11:06.000
Closed Date
2015-12-02T13:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2519144.4040427300
Y Coordinate
6993118.5694104900
Lat Long Location
1011 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1178191712
15-00573181
Service Request Number: 15-00573181 • Address: 7000 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
15-00573181
Address
7000 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-17T06:56:22.000
Status
Closed
Created Date
2015-12-16T06:56:22.000
Update Date
2015-12-16T14:32:56.000
Closed Date
2015-12-16T13:35:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509049.9908352400
Y Coordinate
6998407.2974271600
Lat Long Location
7000 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1179740313
15-00557027
Service Request Number: 15-00557027 • Address: 3100 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00557027
Address
3100 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-19T13:21:43.000
Status
Closed
Created Date
2015-12-05T13:21:43.000
Update Date
2015-12-06T09:44:43.000
Closed Date
2015-12-06T09:44:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499209.1497031000
Y Coordinate
6947824.1155339100
Lat Long Location
3100 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1178639507
15-00556888
Service Request Number: 15-00556888 • Address: 300 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00556888
Address
300 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-27T10:57:24.000
Status
Closed
Created Date
2015-12-05T10:57:24.000
Update Date
2016-02-29T10:26:57.000
Closed Date
2016-02-29T10:26:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2485166.1755219000
Y Coordinate
6936624.9067628200
Lat Long Location
300 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1178629632
15-00578647
Service Request Number: 15-00578647 • Address: 2754 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00578647
Address
2754 N BECKLEY AVE, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-29T14:15:12.000
Status
Duplicate (closed)
Created Date
2015-12-20T14:15:12.000
Update Date
2015-12-22T07:01:27.000
Closed Date
2015-12-22T07:01:27.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483525.4798385700
Y Coordinate
6969621.8879311200
Lat Long Location
2754 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1180143429
15-00550394
Service Request Number: 15-00550394 • Address: 6251 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00550394
Address
6251 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-12T17:23:56.000
Status
Closed
Created Date
2015-12-01T17:23:56.000
Update Date
2015-12-04T16:51:57.000
Closed Date
2015-12-04T16:51:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2508517.2746261100
Y Coordinate
6977902.1876663300
Lat Long Location
6251 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1178189736
15-00550766
Service Request Number: 15-00550766 • Address: 2241 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00550766
Address
2241 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Heat Inoperative - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-11T08:32:35.000
Status
Closed
Created Date
2015-12-02T08:32:35.000
Update Date
2015-12-14T09:20:00.000
Closed Date
2015-12-14T09:20:00.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2493441.5534529300
Y Coordinate
6944579.3213690700
Lat Long Location
2241 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1178215801
16-00010701
Service Request Number: 16-00010701 • Address: 614 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00010701
Address
614 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-21T11:44:04.000
Status
Closed
Created Date
2016-01-10T11:44:04.000
Update Date
2016-01-13T10:09:04.000
Closed Date
2016-01-13T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477973.1675899800
Y Coordinate
6959715.7541049700
Lat Long Location
614 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1181985108
15-00492409
Service Request Number: 15-00492409 • Address: 3800 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00492409
Address
3800 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-02T13:13:46.000
Status
Closed
Created Date
2015-10-26T13:13:46.000
Update Date
2015-11-04T07:50:41.000
Closed Date
2015-11-04T07:50:40.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504795.3427056100
Y Coordinate
6968959.8406042100
Lat Long Location
3800 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1174357414
16-00002765
Service Request Number: 16-00002765 • Address: 1173 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00002765
Address
1173 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-19T22:39:51.000
Status
Closed
Created Date
2016-01-04T22:39:51.000
Update Date
2016-01-05T21:04:32.000
Closed Date
2016-01-05T21:04:30.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478440.3570564000
Y Coordinate
6958074.0036867400
Lat Long Location
1173 W 10TH ST, DALLAS, TX, 75208
Unique Key
1181390542
15-00550508
Service Request Number: 15-00550508 • Address: 634 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00550508
Address
634 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-15T19:26:31.000
Status
Closed
Created Date
2015-12-01T19:26:31.000
Update Date
2015-12-11T05:28:47.000
Closed Date
2015-12-11T05:28:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481084.0931403800
Y Coordinate
6956271.6785790300
Lat Long Location
634 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1178197247
15-00573230
Service Request Number: 15-00573230 • Address: 627 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00573230
Address
627 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-21T07:41:20.000
Status
Closed
Created Date
2015-12-16T07:41:20.000
Update Date
2015-12-16T16:30:45.000
Closed Date
2015-12-16T16:30:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473614.3699469600
Y Coordinate
6959735.2273961200
Lat Long Location
627 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1179743765
15-00550643
Service Request Number: 15-00550643 • Address: 1632 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00550643
Address
1632 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-07T06:43:50.000
Status
Closed
Created Date
2015-12-02T06:43:50.000
Update Date
2015-12-02T16:09:47.000
Closed Date
2015-12-02T16:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476622.9122150800
Y Coordinate
6959449.1083250600
Lat Long Location
1632 W 7TH ST, DALLAS, TX, 75208
Unique Key
1178206853
15-00557150
Service Request Number: 15-00557150 • Address: 635 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00557150
Address
635 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-11T14:44:46.000
Status
Closed
Created Date
2015-12-05T14:44:46.000
Update Date
2015-12-11T09:14:43.000
Closed Date
2015-12-11T09:14:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483664.5972930400
Y Coordinate
6959859.9575504400
Lat Long Location
635 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1178647828
16-00002859
Service Request Number: 16-00002859 • Address: 1800 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
16-00002859
Address
1800 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-06T07:59:29.000
Status
Closed
Created Date
2016-01-05T07:59:29.000
Update Date
2016-01-05T09:50:06.000
Closed Date
2016-01-05T09:37:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506197.2474725100
Y Coordinate
6972442.1391846000
Lat Long Location
1800 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1181401060
15-00550842
Service Request Number: 15-00550842 • Address: 1120 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00550842
Address
1120 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-16T08:54:55.000
Status
Closed
Created Date
2015-12-02T08:54:55.000
Update Date
2015-12-02T08:55:52.000
Closed Date
2015-12-02T08:55:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470058.1027486400
Y Coordinate
6953924.6000266600
Lat Long Location
1120 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1178220876
16-00002882
Service Request Number: 16-00002882 • Address: 208 S HASKELL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
16-00002882
Address
208 S HASKELL AVE, DALLAS, TX 75226
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-14T08:12:18.000
Status
Closed
Created Date
2016-01-05T08:12:18.000
Update Date
2016-01-07T11:41:10.000
Closed Date
2016-01-07T11:41:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500145.7090145500
Y Coordinate
6973991.1122006100
Lat Long Location
208 S HASKELL AVE, DALLAS, TX, 75226
Unique Key
1181402961
15-00550565
Service Request Number: 15-00550565 • Address: 900 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00550565
Address
900 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-11T20:37:25.000
Status
Closed
Created Date
2015-12-01T20:37:25.000
Update Date
2015-12-04T11:36:12.000
Closed Date
2015-12-04T11:36:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2488355.0350402400
Y Coordinate
6956023.9966894500
Lat Long Location
900 FERNWOOD AVE, DALLAS, TX, 75216
Unique Key
1178200575
15-00550541
Service Request Number: 15-00550541 • Address: 6850 NORTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00550541
Address
6850 NORTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T19:57:11.000
Status
Closed
Created Date
2015-12-01T19:57:11.000
Update Date
2015-12-04T10:34:48.000
Closed Date
2015-12-04T10:34:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508038.6159181900
Y Coordinate
6989518.2809869500
Lat Long Location
6850 NORTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1178199050
15-00557116
Service Request Number: 15-00557116 • Address: 900 N WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00557116
Address
900 N WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-14T14:27:58.000
Status
Closed
Created Date
2015-12-05T14:27:58.000
Update Date
2015-12-05T14:35:57.000
Closed Date
2015-12-05T14:35:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468358.9043244800
Y Coordinate
6960633.7357594800
Lat Long Location
900 N WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1178645371
15-00573277
Service Request Number: 15-00573277 • Address: 5900 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00573277
Address
5900 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-25T08:09:25.000
Status
Closed
Created Date
2015-12-16T08:09:25.000
Update Date
2016-09-01T14:41:52.000
Closed Date
2016-09-01T14:41:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507748.0563917100
Y Coordinate
6976976.6263295600
Lat Long Location
5900 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1179746951
15-00550990
Service Request Number: 15-00550990 • Address: 1011 S FRANKLIN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00550990
Address
1011 S FRANKLIN ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-03T09:40:43.000
Status
Closed
Created Date
2015-12-02T09:40:43.000
Update Date
2015-12-02T12:15:40.000
Closed Date
2015-12-02T11:47:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472991.7684770700
Y Coordinate
6954543.2738930000
Lat Long Location
1011 S FRANKLIN ST, DALLAS, TX, 75211
Unique Key
1178230988
15-00550468
Service Request Number: 15-00550468 • Address: 1618 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00550468
Address
1618 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T18:31:39.000
Status
Closed
Created Date
2015-12-01T18:31:39.000
Update Date
2015-12-02T16:33:40.000
Closed Date
2015-12-02T16:33:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491654.8861898400
Y Coordinate
6952004.3517419300
Lat Long Location
1618 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1178194429
15-00492231
Service Request Number: 15-00492231 • Address: 2717 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00492231
Address
2717 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T12:14:28.000
Status
Closed
Created Date
2015-10-26T12:14:28.000
Update Date
2015-10-28T09:05:46.000
Closed Date
2015-10-28T09:05:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481772.5003659900
Y Coordinate
6947124.6618629900
Lat Long Location
2717 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1174347062
15-00557167
Service Request Number: 15-00557167 • Address: 1228 S ST PAUL ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00557167
Address
1228 S ST PAUL ST, DALLAS, TX 75215
City Council District
2
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-06T14:53:15.000
Status
Closed
Created Date
2015-12-05T14:53:15.000
Update Date
2015-12-09T11:35:45.000
Closed Date
2015-12-09T11:28:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493758.8394622500
Y Coordinate
6968701.9489759400
Lat Long Location
1228 S ST PAUL ST, DALLAS, TX, 75215
Unique Key
1178648903
15-00550461
Service Request Number: 15-00550461 • Address: 1908 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00550461
Address
1908 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T18:23:58.000
Status
Closed
Created Date
2015-12-01T18:23:58.000
Update Date
2015-12-02T10:26:01.000
Closed Date
2015-12-02T10:25:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463151.9047977500
Y Coordinate
6950610.6417988300
Lat Long Location
1908 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1178193964
15-00566782
Service Request Number: 15-00566782 • Address: 3600 S CENTRAL EXPY, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00566782
Address
3600 S CENTRAL EXPY, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-28T10:56:12.000
Status
Closed
Created Date
2015-12-11T10:56:12.000
Update Date
2015-12-11T11:01:02.000
Closed Date
2015-12-11T11:01:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500431.4461963500
Y Coordinate
6963633.2024159500
Lat Long Location
3600 S CENTRAL EXPY, DALLAS, TX, 75215
Unique Key
1179297004
15-00550676
Service Request Number: 15-00550676 • Address: 3223 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00550676
Address
3223 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-09T07:38:09.000
Status
Closed
Created Date
2015-12-02T07:38:09.000
Update Date
2015-12-04T09:55:34.000
Closed Date
2015-12-04T09:55:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2468814.0066201300
Y Coordinate
6943866.1187080000
Lat Long Location
3223 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1178209254
15-00550348
Service Request Number: 15-00550348 • Address: 11201 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00550348
Address
11201 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-21T16:56:50.000
Status
Closed
Created Date
2015-12-01T16:56:50.000
Update Date
2015-12-04T06:29:51.000
Closed Date
2015-12-04T06:29:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520731.2293098900
Y Coordinate
7001358.5534361600
Lat Long Location
11201 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1178186949
16-00010744
Service Request Number: 16-00010744 • Address: 211 S BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00010744
Address
211 S BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-02-24T13:40:41.000
Status
Closed
Created Date
2016-01-10T13:40:41.000
Update Date
2016-01-29T07:59:46.000
Closed Date
2016-01-29T07:59:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482424.7529294300
Y Coordinate
6957637.3727044300
Lat Long Location
211 S BISHOP AVE, DALLAS, TX, 75208
Unique Key
1181989197
16-00010684
Service Request Number: 16-00010684 • Address: 2000 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00010684
Address
2000 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-13T10:56:07.000
Status
Closed
Created Date
2016-01-10T10:56:07.000
Update Date
2016-01-10T13:31:59.000
Closed Date
2016-01-10T13:31:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474248.7338551800
Y Coordinate
6963449.9982103900
Lat Long Location
2000 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1181983098
15-00550733
Service Request Number: 15-00550733 • Address: 1539 N ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00550733
Address
1539 N ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-15T08:20:31.000
Status
Closed
Created Date
2015-12-02T08:20:31.000
Update Date
2015-12-18T08:30:35.000
Closed Date
2015-12-18T08:30:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490721.5211403200
Y Coordinate
6947400.0260489800
Lat Long Location
1539 N ATOLL DR, DALLAS, TX, 75216
Unique Key
1178213634