311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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16-00131751
Service Request Number: 16-00131751 • Address: ELAM RD & HILLBURN DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
16-00131751
Address
ELAM RD & HILLBURN DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-05-04T17:50:08.000
Status
Closed
Created Date
2016-03-30T17:50:08.000
Update Date
2016-04-14T12:23:45.000
Closed Date
2016-04-14T12:23:42.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2525628.7298910100
Y Coordinate
6949557.3933391000
Unique Key
1198956705
15-00465659
Service Request Number: 15-00465659 • Address: 3509 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00465659
Address
3509 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2015-11-19T22:42:26.000
Status
Closed
Created Date
2015-10-08T22:42:26.000
Update Date
2015-11-06T11:35:46.000
Closed Date
2015-11-06T11:35:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488030.7206236800
Y Coordinate
6942361.9430570400
Lat Long Location
3509 S EWING AVE, DALLAS, TX, 75216
Unique Key
1172602342
15-00544035
Service Request Number: 15-00544035 • Address: 318 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544035
Address
318 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-17T10:56:16.000
Status
Closed
Created Date
2015-11-25T10:56:16.000
Update Date
2015-11-30T12:07:05.000
Closed Date
2015-11-30T12:05:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482882.6781155700
Y Coordinate
6958080.9701218000
Lat Long Location
318 W 10TH ST, DALLAS, TX, 75208
Unique Key
1177751276
15-00544614
Service Request Number: 15-00544614 • Address: 810 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544614
Address
810 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T14:53:15.000
Status
Closed
Created Date
2015-11-25T14:53:15.000
Update Date
2015-12-03T10:15:09.000
Closed Date
2015-12-03T10:15:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480086.3621019800
Y Coordinate
6956618.3577062300
Lat Long Location
810 W 12TH ST, DALLAS, TX, 75208
Unique Key
1177787255
16-00014705
Service Request Number: 16-00014705 • Address: 1904 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
16-00014705
Address
1904 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-02-04T09:06:52.000
Status
Closed
Created Date
2016-01-13T09:06:52.000
Update Date
2016-01-15T15:47:25.000
Closed Date
2016-01-15T15:47:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495234.2697185600
Y Coordinate
6978837.7892660700
Lat Long Location
1904 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1182284041
15-00544201
Service Request Number: 15-00544201 • Address: 523 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544201
Address
523 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-04-07T11:52:18.000
Status
Closed
Created Date
2015-11-25T11:52:18.000
Update Date
2015-12-14T13:17:28.000
Closed Date
2015-12-14T13:17:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476044.3734893700
Y Coordinate
6956527.4047534100
Lat Long Location
523 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1177761783
15-00544803
Service Request Number: 15-00544803 • Address: 2000 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544803
Address
2000 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-26T16:36:30.000
Status
Closed
Created Date
2015-11-25T16:36:30.000
Update Date
2015-11-25T16:59:09.000
Closed Date
2015-11-25T16:59:09.000
Priority
Emergency
Method Received Description
311 Dispatch Operators
X Coordinate
2475297.8743710600
Y Coordinate
6958001.9572208400
Lat Long Location
2000 W 10TH ST, DALLAS, TX, 75208
Unique Key
1177802932
15-00544133
Service Request Number: 15-00544133 • Address: 801 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00544133
Address
801 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-12T11:24:07.000
Status
Closed
Created Date
2015-11-25T11:24:07.000
Update Date
2015-12-03T09:23:23.000
Closed Date
2015-12-03T09:23:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485256.6007940300
Y Coordinate
6955582.9505700300
Lat Long Location
801 S STOREY ST, DALLAS, TX, 75203
Unique Key
1177757171
15-00544160
Service Request Number: 15-00544160 • Address: 1153 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00544160
Address
1153 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-11T11:37:19.000
Status
Closed
Created Date
2015-11-25T11:37:19.000
Update Date
2015-12-08T17:43:21.000
Closed Date
2015-12-08T17:39:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469207.2837145600
Y Coordinate
6984636.5583465600
Lat Long Location
1153 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1177759084
16-00002961
Service Request Number: 16-00002961 • Address: 3242 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
16-00002961
Address
3242 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-03T08:49:43.000
Status
Closed
Created Date
2016-01-05T08:49:43.000
Update Date
2016-01-25T17:15:40.000
Closed Date
2016-01-25T17:15:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468864.8210533800
Y Coordinate
6943221.9271993900
Lat Long Location
3242 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1181408639
15-00544302
Service Request Number: 15-00544302 • Address: 11800 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
15-00544302
Address
11800 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-28T12:34:30.000
Status
Closed
Created Date
2015-11-25T12:34:30.000
Update Date
2015-12-01T14:42:49.000
Closed Date
2015-12-01T14:42:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499769.3580859300
Y Coordinate
7018146.7838291800
Lat Long Location
11800 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1177768367
16-00034314
Service Request Number: 16-00034314 • Address: 1127 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00034314
Address
1127 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-02-01T09:30:08.000
Status
Closed
Created Date
2016-01-27T09:30:08.000
Update Date
2016-01-27T16:50:10.000
Closed Date
2016-01-27T16:50:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478299.1366967300
Y Coordinate
6962693.8180112800
Lat Long Location
1127 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1183804418
15-00544733
Service Request Number: 15-00544733 • Address: 6234 E UNIVERSITY BLVD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00544733
Address
6234 E UNIVERSITY BLVD, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T15:44:50.000
Status
Closed
Created Date
2015-11-25T15:44:50.000
Update Date
2015-12-01T10:55:10.000
Closed Date
2015-12-01T10:55:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2503822.0606322700
Y Coordinate
6995487.0614827300
Lat Long Location
6234 E UNIVERSITY BLVD, DALLAS, TX, 75214
Unique Key
1177793994
16-00014692
Service Request Number: 16-00014692 • Address: 3108 N HARWOOD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
16-00014692
Address
3108 N HARWOOD ST, DALLAS, TX 75201
City Council District
2
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-27T09:02:56.000
Status
Duplicate (closed)
Created Date
2016-01-13T09:02:56.000
Update Date
2016-01-20T07:47:54.000
Closed Date
2016-01-20T07:47:54.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2487423.2440373200
Y Coordinate
6976904.5038776400
Lat Long Location
3108 N HARWOOD ST, DALLAS, TX, 75201
Unique Key
1182283315
15-00544537
Service Request Number: 15-00544537 • Address: 2211 W RED BIRD LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00544537
Address
2211 W RED BIRD LN, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T14:25:40.000
Status
Closed
Created Date
2015-11-25T14:25:40.000
Update Date
2015-11-27T16:36:32.000
Closed Date
2015-11-27T16:36:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474873.5620147000
Y Coordinate
6931321.7052369700
Lat Long Location
2211 W RED BIRD LN, DALLAS, TX, 75232
Unique Key
1177783005
16-00038697
Service Request Number: 16-00038697 • Address: 814 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
16-00038697
Address
814 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-03-14T13:40:21.000
Status
Closed
Created Date
2016-01-29T13:40:21.000
Update Date
2016-02-10T13:28:52.000
Closed Date
2016-02-10T13:28:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506036.6925504900
Y Coordinate
6977207.4171930600
Lat Long Location
814 S BEACON ST, DALLAS, TX, 75223
Unique Key
1184196695
16-00034367
Service Request Number: 16-00034367 • Address: 2222 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
16-00034367
Address
2222 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-17T09:48:32.000
Status
Closed
Created Date
2016-01-27T09:48:32.000
Update Date
2016-01-27T09:50:03.000
Closed Date
2016-01-27T09:50:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481013.7206532500
Y Coordinate
6979061.6708909000
Lat Long Location
2222 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1183809012
15-00586473
Service Request Number: 15-00586473 • Address: 6604 DELOACHE AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00586473
Address
6604 DELOACHE AVE, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-31T14:40:42.000
Status
Closed
Created Date
2015-12-28T14:40:42.000
Update Date
2015-12-31T09:04:35.000
Closed Date
2015-12-31T09:04:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493041.0131681200
Y Coordinate
7003909.7351235100
Lat Long Location
6604 DELOACHE AVE, DALLAS, TX, 75225
Unique Key
1180766486
15-00544088
Service Request Number: 15-00544088 • Address: 1900 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00544088
Address
1900 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-04T11:10:58.000
Status
Closed
Created Date
2015-11-25T11:10:58.000
Update Date
2015-11-25T11:13:23.000
Closed Date
2015-11-25T11:13:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493860.5766993700
Y Coordinate
6936582.2028996800
Lat Long Location
1900 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1177754375
16-00002942
Service Request Number: 16-00002942 • Address: 2300 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
16-00002942
Address
2300 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-01-12T08:38:41.000
Status
Closed
Created Date
2016-01-05T08:38:41.000
Update Date
2016-01-05T08:40:26.000
Closed Date
2016-01-05T08:40:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537818.6326999800
Y Coordinate
6961352.2227314700
Lat Long Location
2300 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1181407098
16-00002967
Service Request Number: 16-00002967 • Address: 1200 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
16-00002967
Address
1200 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-10T08:51:51.000
Status
Closed
Created Date
2016-01-05T08:51:51.000
Update Date
2016-03-25T08:56:45.000
Closed Date
2016-03-25T08:56:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478669.4630766100
Y Coordinate
6968132.0090335800
Lat Long Location
1200 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1181409039
15-00544619
Service Request Number: 15-00544619 • Address: 3312 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00544619
Address
3312 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-05T14:55:56.000
Status
Closed
Created Date
2015-11-25T14:55:56.000
Update Date
2015-12-16T10:22:07.000
Closed Date
2015-12-16T10:22:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2526925.0553084200
Y Coordinate
6980933.6550323300
Lat Long Location
3312 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1177787533
15-00544428
Service Request Number: 15-00544428 • Address: 1123 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00544428
Address
1123 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-28T13:28:31.000
Status
Closed
Created Date
2015-11-25T13:28:31.000
Update Date
2015-11-25T20:34:04.000
Closed Date
2015-11-25T20:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489416.8693245200
Y Coordinate
6935421.0976422500
Lat Long Location
1123 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1177775970
15-00544208
Service Request Number: 15-00544208 • Address: 523 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544208
Address
523 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-04-07T11:54:38.000
Status
Closed
Created Date
2015-11-25T11:54:38.000
Update Date
2015-12-14T13:18:26.000
Closed Date
2015-12-14T13:18:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476044.3734893700
Y Coordinate
6956527.4047534100
Lat Long Location
523 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1177762253
15-00544235
Service Request Number: 15-00544235 • Address: 209 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00544235
Address
209 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T12:04:33.000
Status
Closed
Created Date
2015-11-25T12:04:33.000
Update Date
2015-11-27T16:35:46.000
Closed Date
2015-11-27T16:35:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483824.6632559300
Y Coordinate
6929375.1911234600
Lat Long Location
209 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1177764101
15-00460140
Service Request Number: 15-00460140 • Address: 3600 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00460140
Address
3600 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-13T09:01:07.000
Status
Closed
Created Date
2015-10-06T09:01:07.000
Update Date
2015-10-06T09:03:54.000
Closed Date
2015-10-06T09:03:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467207.1332011900
Y Coordinate
6943514.0854173200
Lat Long Location
3600 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1172222282
16-00034326
Service Request Number: 16-00034326 • Address: 2222 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
16-00034326
Address
2222 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-17T09:34:19.000
Status
Closed
Created Date
2016-01-27T09:34:19.000
Update Date
2016-01-27T11:16:24.000
Closed Date
2016-01-27T11:16:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481013.7206532500
Y Coordinate
6979061.6708909000
Lat Long Location
2222 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1183805281
15-00544136
Service Request Number: 15-00544136 • Address: 322 N WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544136
Address
322 N WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T11:25:44.000
Status
Closed
Created Date
2015-11-25T11:25:44.000
Update Date
2015-12-01T09:57:42.000
Closed Date
2015-12-01T09:57:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476033.7046691400
Y Coordinate
6959038.1142617100
Lat Long Location
322 N WAVERLY DR, DALLAS, TX, 75208
Unique Key
1177757366
15-00544408
Service Request Number: 15-00544408 • Address: 131 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00544408
Address
131 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T13:16:18.000
Status
Closed
Created Date
2015-11-25T13:16:18.000
Update Date
2015-12-01T15:00:45.000
Closed Date
2015-12-01T15:00:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2540891.6065742500
Y Coordinate
6947325.8745257000
Lat Long Location
131 N ACRES DR, DALLAS, TX, 75217
Unique Key
1177774625
15-00544929
Service Request Number: 15-00544929 • Address: 720 S GOOD LATIMER EXPY, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00544929
Address
720 S GOOD LATIMER EXPY, DALLAS, TX 75201
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-12T04:40:31.000
Status
Closed
Created Date
2015-11-26T04:40:31.000
Update Date
2015-12-11T11:19:11.000
Closed Date
2015-12-11T11:19:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2495700.7531543900
Y Coordinate
6970703.5262514600
Lat Long Location
720 S GOOD LATIMER EXPY, DALLAS, TX, 75201
Unique Key
1177814833
16-00014624
Service Request Number: 16-00014624 • Address: 717 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00014624
Address
717 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-26T08:42:44.000
Status
Closed
Created Date
2016-01-13T08:42:44.000
Update Date
2016-02-02T16:16:57.000
Closed Date
2016-02-02T16:13:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540773.8112124700
Y Coordinate
6942878.8134844900
Lat Long Location
717 S ACRES DR, DALLAS, TX, 75217
Unique Key
1182278709
15-00544168
Service Request Number: 15-00544168 • Address: 413 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544168
Address
413 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-07T11:40:41.000
Status
Closed
Created Date
2015-11-25T11:40:41.000
Update Date
2015-12-03T16:15:07.000
Closed Date
2015-12-03T16:15:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478317.6605255900
Y Coordinate
6956934.7142465500
Lat Long Location
413 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1177759614
16-00014628
Service Request Number: 16-00014628 • Address: 2658 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
16-00014628
Address
2658 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-14T08:44:05.000
Status
Closed
Created Date
2016-01-13T08:44:05.000
Update Date
2016-01-13T08:46:31.000
Closed Date
2016-01-13T08:46:30.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2468507.3936094300
Y Coordinate
6948259.8715356200
Lat Long Location
2658 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1182279001
16-00002927
Service Request Number: 16-00002927 • Address: 2346 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
16-00002927
Address
2346 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-08T08:33:30.000
Status
Closed
Created Date
2016-01-05T08:33:30.000
Update Date
2016-01-05T17:45:08.000
Closed Date
2016-01-05T17:45:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496498.6526022800
Y Coordinate
6937829.7297929200
Lat Long Location
2346 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1181406204
15-00544675
Service Request Number: 15-00544675 • Address: 128 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00544675
Address
128 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T15:16:03.000
Status
Closed
Created Date
2015-11-25T15:16:03.000
Update Date
2015-11-25T15:22:54.000
Closed Date
2015-11-25T15:22:54.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539289.5242766000
Y Coordinate
6947385.3377606700
Lat Long Location
128 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1177790630
15-00544296
Service Request Number: 15-00544296 • Address: 2039 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00544296
Address
2039 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-28T12:32:40.000
Status
Closed
Created Date
2015-11-25T12:32:40.000
Update Date
2015-11-25T18:27:03.000
Closed Date
2015-11-25T18:27:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535091.8792367900
Y Coordinate
6959826.3360635300
Lat Long Location
2039 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1177768006
15-00544800
Service Request Number: 15-00544800 • Address: 2000 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544800
Address
2000 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-26T16:34:48.000
Status
Closed
Created Date
2015-11-25T16:34:48.000
Update Date
2015-11-26T15:10:30.000
Closed Date
2015-11-26T13:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
311 Dispatch Operators
X Coordinate
2475297.8743710600
Y Coordinate
6958001.9572208400
Lat Long Location
2000 W 10TH ST, DALLAS, TX, 75208
Unique Key
1177802761
15-00509092
Service Request Number: 15-00509092 • Address: 110 IVY TRACE LANE, DALLAS, GA 30157 • Department: Department of Sanitation Services
Service Request Number
15-00509092
Address
110 IVY TRACE LANE, DALLAS, GA 30157
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T11:59:31.000
Status
Closed
Created Date
2015-11-04T11:59:31.000
Update Date
2015-12-17T13:34:48.000
Closed Date
2015-12-17T13:34:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
110 IVY TRACE LANE, DALLAS, GA, 30157
Unique Key
1175461047
15-00509057
Service Request Number: 15-00509057 • Address: 236 W BROWNLEE AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00509057
Address
236 W BROWNLEE AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-12T11:42:06.000
Status
Closed
Created Date
2015-11-04T11:42:06.000
Update Date
2015-11-19T09:32:29.000
Closed Date
2015-11-19T09:32:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483456.5296746600
Y Coordinate
6945615.3650280200
Lat Long Location
236 W BROWNLEE AVE, DALLAS, TX, 75224
Unique Key
1175458632
16-00038704
Service Request Number: 16-00038704 • Address: 2328 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
16-00038704
Address
2328 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-02-12T13:45:16.000
Status
Closed
Created Date
2016-01-29T13:45:16.000
Update Date
2016-02-01T08:18:53.000
Closed Date
2016-02-01T08:18:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527139.8568106100
Y Coordinate
6961608.8427505400
Lat Long Location
2328 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1184197235
15-00544829
Service Request Number: 15-00544829 • Address: 323 W MAIN ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00544829
Address
323 W MAIN ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-20T17:20:07.000
Status
Closed
Created Date
2015-11-25T17:20:07.000
Update Date
2016-08-30T10:16:31.000
Closed Date
2016-08-30T10:16:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482120.0334507900
Y Coordinate
6969116.7361565800
Lat Long Location
323 W MAIN ST, DALLAS, TX, 75208
Unique Key
1177804886
16-00034333
Service Request Number: 16-00034333 • Address: 3302 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
16-00034333
Address
3302 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-02-03T09:37:25.000
Status
Closed
Created Date
2016-01-27T09:37:25.000
Update Date
2016-01-27T09:38:53.000
Closed Date
2016-01-27T09:38:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526921.0285839600
Y Coordinate
6980976.3895460700
Lat Long Location
3302 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1183805707
15-00461224
Service Request Number: 15-00461224 • Address: S ST AUGUSTINE DR & ROYCE DR, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
15-00461224
Address
S ST AUGUSTINE DR & ROYCE DR, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-09T14:43:25.000
Status
Closed
Created Date
2015-10-06T14:43:25.000
Update Date
2015-10-06T15:27:11.000
Closed Date
2015-10-06T15:27:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535428.3308636200
Y Coordinate
6935350.0954228900
Unique Key
1172288957
15-00544191
Service Request Number: 15-00544191 • Address: 1800 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00544191
Address
1800 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-28T11:48:12.000
Status
Closed
Created Date
2015-11-25T11:48:12.000
Update Date
2015-11-25T12:17:28.000
Closed Date
2015-11-25T12:17:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497699.2962597000
Y Coordinate
6980979.3084958100
Lat Long Location
1800 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1177760998
15-00544842
Service Request Number: 15-00544842 • Address: 700 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00544842
Address
700 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-07T17:51:41.000
Status
Closed
Created Date
2015-11-25T17:51:41.000
Update Date
2015-11-30T15:11:49.000
Closed Date
2015-11-30T15:11:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2454543.9008131400
Y Coordinate
6955469.0905551000
Lat Long Location
700 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1177805812
16-00014727
Service Request Number: 16-00014727 • Address: 6226 E TRINITY CREEK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00014727
Address
6226 E TRINITY CREEK DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-21T09:14:17.000
Status
Closed
Created Date
2016-01-13T09:14:17.000
Update Date
2016-01-15T09:26:58.000
Closed Date
2016-01-15T09:26:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517828.7323105900
Y Coordinate
6955229.2126107400
Lat Long Location
6226 E TRINITY CREEK DR, DALLAS, TX, 75217
Unique Key
1182285412
16-00014717
Service Request Number: 16-00014717 • Address: 442 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00014717
Address
442 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Towing Motor Vehicle - CCS
Ert Estimated Response Time
6
Overall Service Request Due Date
2016-02-03T09:11:10.000
Status
Closed
Created Date
2016-01-13T09:11:10.000
Update Date
2016-01-26T17:18:09.000
Closed Date
2016-01-26T17:16:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535345.3013416200
Y Coordinate
6944393.3579659500
Lat Long Location
442 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1182284825
15-00544383
Service Request Number: 15-00544383 • Address: 7564 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00544383
Address
7564 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-12T13:06:46.000
Status
Closed
Created Date
2015-11-25T13:06:46.000
Update Date
2015-12-01T16:40:52.000
Closed Date
2015-12-01T16:40:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2511409.6951581800
Y Coordinate
6998650.4561319300
Lat Long Location
7564 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1177773176
16-00034359
Service Request Number: 16-00034359 • Address: 1222 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
16-00034359
Address
1222 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-02-05T09:44:18.000
Status
Closed
Created Date
2016-01-27T09:44:18.000
Update Date
2016-01-29T11:11:21.000
Closed Date
2016-01-29T11:11:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478292.4013001800
Y Coordinate
6949007.3170169100
Lat Long Location
1222 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1183807379
15-00544127
Service Request Number: 15-00544127 • Address: 323 N WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00544127
Address
323 N WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T11:23:07.000
Status
Closed
Created Date
2015-11-25T11:23:07.000
Update Date
2015-12-01T09:58:44.000
Closed Date
2015-12-01T09:58:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475993.7051157300
Y Coordinate
6959037.9252469500
Lat Long Location
323 N WAVERLY DR, DALLAS, TX, 75208
Unique Key
1177756773