311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00521843
Service Request Number: 15-00521843 • Address: 2447 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00521843
Address
2447 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-29T08:32:58.000
Status
Closed
Created Date
2015-11-12T08:32:58.000
Update Date
2015-12-03T13:27:36.000
Closed Date
2015-12-03T13:27:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497991.3288286400
Y Coordinate
6936179.2621843300
Lat Long Location
2447 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1176331020
15-00538961
Service Request Number: 15-00538961 • Address: 1122 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00538961
Address
1122 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T17:19:35.000
Status
Closed
Created Date
2015-11-22T17:19:35.000
Update Date
2015-11-30T12:20:31.000
Closed Date
2015-11-30T12:20:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478906.3125338200
Y Coordinate
6943720.8696410500
Lat Long Location
1122 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1177433916
15-00532159
Service Request Number: 15-00532159 • Address: 6127 CUPERTINO TRL, DALLAS, TX 75252 • City Council District: 12
Service Request Number
15-00532159
Address
6127 CUPERTINO TRL, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-04T10:27:02.000
Status
Closed
Created Date
2015-11-18T10:27:02.000
Update Date
2015-11-20T09:56:42.000
Closed Date
2015-11-20T09:56:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489573.8988527500
Y Coordinate
7052515.8808084500
Lat Long Location
6127 CUPERTINO TRL, DALLAS, TX, 75252
Unique Key
1176996973
15-00493489
Service Request Number: 15-00493489 • Address: 6047 VICKERY BLVD, DALLAS, TX • City Council District: 14
Service Request Number
15-00493489
Address
6047 VICKERY BLVD, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T19:45:38.000
Status
Closed
Created Date
2015-10-26T19:45:38.000
Update Date
2015-10-29T09:20:42.000
Closed Date
2015-10-29T09:20:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2502149.5015012000
Y Coordinate
6986757.4556173200
Lat Long Location
6047 VICKERY BLVD, DALLAS, TX
Unique Key
1174425240
15-00538476
Service Request Number: 15-00538476 • Address: 3100 W 9TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00538476
Address
3100 W 9TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T14:14:43.000
Status
Closed
Created Date
2015-11-21T14:14:43.000
Update Date
2015-11-21T14:15:38.000
Closed Date
2015-11-21T14:15:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469174.9727222200
Y Coordinate
6958342.2595223200
Lat Long Location
3100 W 9TH ST, DALLAS, TX, 75211
Unique Key
1177392636
16-00038729
Service Request Number: 16-00038729 • Address: 10239 DEER HOLLOW DR, DALLAS, TX • City Council District: 3
Service Request Number
16-00038729
Address
10239 DEER HOLLOW DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-02-12T13:56:09.000
Status
Closed
Created Date
2016-01-29T13:56:09.000
Update Date
2016-02-05T08:35:51.000
Closed Date
2016-02-05T08:35:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2445858.2414552000
Y Coordinate
6913267.7792390400
Lat Long Location
10239 DEER HOLLOW DR, DALLAS, TX
Unique Key
1184199101
15-00521851
Service Request Number: 15-00521851 • Address: 555 S LAMAR ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00521851
Address
555 S LAMAR ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Limousine - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-04T08:34:09.000
Status
Closed
Created Date
2015-11-12T08:34:09.000
Update Date
2015-11-12T08:40:52.000
Closed Date
2015-11-12T08:40:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489929.0132289400
Y Coordinate
6969518.8589145700
Lat Long Location
555 S LAMAR ST, DALLAS, TX, 75202
Unique Key
1176331490
15-00528567
Service Request Number: 15-00528567 • Address: 2800 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00528567
Address
2800 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T16:42:09.000
Status
Closed
Created Date
2015-11-16T16:42:09.000
Update Date
2015-11-16T16:43:42.000
Closed Date
2015-11-16T16:43:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2473617.5500414700
Y Coordinate
6969517.4029616800
Lat Long Location
2800 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1176777774
15-00538462
Service Request Number: 15-00538462 • Address: 400 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00538462
Address
400 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T14:07:51.000
Status
Closed
Created Date
2015-11-21T14:07:51.000
Update Date
2015-11-21T14:08:43.000
Closed Date
2015-11-21T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482404.5926590500
Y Coordinate
6959662.5151737500
Lat Long Location
400 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1177391750
15-00538537
Service Request Number: 15-00538537 • Address: 8367 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00538537
Address
8367 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-09T14:54:33.000
Status
Closed
Created Date
2015-11-21T14:54:33.000
Update Date
2015-11-23T19:20:47.000
Closed Date
2015-11-23T19:20:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468462.0318497800
Y Coordinate
6987308.4154063600
Lat Long Location
8367 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1177396287
15-00532164
Service Request Number: 15-00532164 • Address: 1011 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00532164
Address
1011 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-03T10:28:38.000
Status
Closed
Created Date
2015-11-18T10:28:38.000
Update Date
2015-12-02T11:06:01.000
Closed Date
2015-12-02T11:06:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492361.6220686800
Y Coordinate
6968455.6304022800
Lat Long Location
1011 S AKARD ST, DALLAS, TX, 75215
Unique Key
1176997274
15-00538360
Service Request Number: 15-00538360 • Address: 2120 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00538360
Address
2120 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-08T12:58:12.000
Status
Closed
Created Date
2015-11-21T12:58:12.000
Update Date
2015-11-24T15:56:21.000
Closed Date
2015-11-24T15:56:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2496342.7538679100
Y Coordinate
6967808.6028510900
Lat Long Location
2120 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1177385713
15-00521736
Service Request Number: 15-00521736 • Address: 2100 N ST PAUL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00521736
Address
2100 N ST PAUL ST, DALLAS, TX 75201
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T08:08:26.000
Status
Closed
Created Date
2015-11-12T08:08:26.000
Update Date
2015-11-19T12:20:49.000
Closed Date
2015-11-19T12:10:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489919.0878616400
Y Coordinate
6974073.5959104100
Lat Long Location
2100 N ST PAUL ST, DALLAS, TX, 75201
Unique Key
1176324338
15-00538467
Service Request Number: 15-00538467 • Address: 4200 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00538467
Address
4200 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T14:11:20.000
Status
Closed
Created Date
2015-11-21T14:11:20.000
Update Date
2015-11-21T14:22:41.000
Closed Date
2015-11-21T14:22:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478225.4490024300
Y Coordinate
7001236.5160960000
Lat Long Location
4200 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1177392072
15-00538783
Service Request Number: 15-00538783 • Address: 9500 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00538783
Address
9500 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T09:56:32.000
Status
Closed
Created Date
2015-11-22T09:56:32.000
Update Date
2015-11-24T14:52:47.000
Closed Date
2015-11-24T14:52:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2518940.1207507700
Y Coordinate
6993703.6501394100
Lat Long Location
9500 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1177418354
15-00538706
Service Request Number: 15-00538706 • Address: 1899 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00538706
Address
1899 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-09T00:23:03.000
Status
Closed
Created Date
2015-11-22T00:23:03.000
Update Date
2015-12-04T14:36:51.000
Closed Date
2015-12-04T14:36:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2552345.8325189200
Y Coordinate
6934279.3340371700
Lat Long Location
1899 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1177410856
16-00026732
Service Request Number: 16-00026732 • Address: 828 S CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00026732
Address
828 S CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-24T14:05:21.000
Status
Closed
Created Date
2016-01-21T14:05:21.000
Update Date
2016-01-21T21:32:41.000
Closed Date
2016-01-21T21:32:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477979.3270587100
Y Coordinate
6955427.1533607700
Lat Long Location
828 S CLINTON AVE, DALLAS, TX, 75208
Unique Key
1183163978
15-00532228
Service Request Number: 15-00532228 • Address: 2850 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00532228
Address
2850 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T10:44:24.000
Status
Closed
Created Date
2015-11-18T10:44:24.000
Update Date
2015-11-18T10:48:00.000
Closed Date
2015-11-18T10:47:59.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2548408.9643655500
Y Coordinate
6929429.3286447700
Lat Long Location
2850 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1177000940
15-00532118
Service Request Number: 15-00532118 • Address: 3500 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00532118
Address
3500 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-25T10:17:31.000
Status
Closed
Created Date
2015-11-18T10:17:31.000
Update Date
2015-11-19T16:24:36.000
Closed Date
2015-11-19T16:24:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467195.4878830700
Y Coordinate
6944349.5017219800
Lat Long Location
3500 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1176994675
15-00521850
Service Request Number: 15-00521850 • Address: 1403 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00521850
Address
1403 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-13T08:33:46.000
Status
Closed
Created Date
2015-11-12T08:33:46.000
Update Date
2015-11-12T13:34:51.000
Closed Date
2015-11-12T13:34:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489897.7843355500
Y Coordinate
6959377.2336243500
Lat Long Location
1403 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1176331392
15-00538587
Service Request Number: 15-00538587 • Address: 249 S MALCOLM X BLVD, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00538587
Address
249 S MALCOLM X BLVD, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-05T15:29:47.000
Status
Closed
Created Date
2015-11-21T15:29:47.000
Update Date
2015-12-17T15:42:44.000
Closed Date
2015-12-17T15:42:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496478.5989147200
Y Coordinate
6972109.5165257700
Lat Long Location
249 S MALCOLM X BLVD, DALLAS, TX, 75226
Unique Key
1177399675
15-00493458
Service Request Number: 15-00493458 • Address: 1900 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00493458
Address
1900 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-16T18:59:25.000
Status
Closed
Created Date
2015-10-26T18:59:25.000
Update Date
2015-10-28T15:13:28.000
Closed Date
2015-10-28T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495270.4170718500
Y Coordinate
6978798.9519961600
Lat Long Location
1900 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1174423367
15-00528551
Service Request Number: 15-00528551 • Address: 621 N HALL ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00528551
Address
621 N HALL ST, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Speed Limit Change Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-25T16:37:53.000
Status
Closed
Created Date
2015-11-16T16:37:53.000
Update Date
2015-12-10T09:49:11.000
Closed Date
2015-12-10T09:49:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2496946.4683965000
Y Coordinate
6973900.5204676800
Lat Long Location
621 N HALL ST, DALLAS, TX, 75226
Unique Key
1176776506
15-00493534
Service Request Number: 15-00493534 • Address: 12700 MERIT DR, DALLAS, TX 75251 • City Council District: 11
Service Request Number
15-00493534
Address
12700 MERIT DR, DALLAS, TX 75251
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-08T21:26:25.000
Status
Closed
Created Date
2015-10-26T21:26:25.000
Update Date
2015-11-16T14:18:42.000
Closed Date
2015-11-16T14:18:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498686.4481788900
Y Coordinate
7022515.8250368400
Lat Long Location
12700 MERIT DR, DALLAS, TX, 75251
Unique Key
1174428950
15-00532134
Service Request Number: 15-00532134 • Address: 226 N TREGO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00532134
Address
226 N TREGO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-21T10:20:52.000
Status
Closed
Created Date
2015-11-18T10:20:52.000
Update Date
2015-11-18T11:10:53.000
Closed Date
2015-11-18T11:10:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538324.1174688500
Y Coordinate
6947843.0939501200
Lat Long Location
226 N TREGO CT, DALLAS, TX, 75217
Unique Key
1176995498
15-00521815
Service Request Number: 15-00521815 • Address: 2907 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00521815
Address
2907 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-21T08:27:19.000
Status
Closed
Created Date
2015-11-12T08:27:19.000
Update Date
2016-03-01T11:43:34.000
Closed Date
2016-03-01T11:43:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486820.8025255400
Y Coordinate
6945844.3983901700
Lat Long Location
2907 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1176329333
15-00493433
Service Request Number: 15-00493433 • Address: 6537 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
15-00493433
Address
6537 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-27T18:40:26.000
Status
Closed
Created Date
2015-10-26T18:40:26.000
Update Date
2015-10-27T10:33:19.000
Closed Date
2015-10-27T09:55:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506425.6151105900
Y Coordinate
6999038.9088962600
Lat Long Location
6537 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1174421804
15-00538402
Service Request Number: 15-00538402 • Address: 2836 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00538402
Address
2836 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-15T13:30:54.000
Status
Closed
Created Date
2015-11-21T13:30:54.000
Update Date
2015-11-24T10:35:10.000
Closed Date
2015-11-24T10:35:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2532453.8087152400
Y Coordinate
6964389.9117055300
Lat Long Location
2836 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1177388305
15-00538901
Service Request Number: 15-00538901 • Address: 1077 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00538901
Address
1077 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-09T15:18:29.000
Status
Closed
Created Date
2015-11-22T15:18:29.000
Update Date
2015-11-25T11:03:14.000
Closed Date
2015-11-25T11:03:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484176.3171078100
Y Coordinate
6954361.4864195800
Lat Long Location
1077 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1177428546
15-00538693
Service Request Number: 15-00538693 • Address: 4232 WEST CREEK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00538693
Address
4232 WEST CREEK DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-30T22:20:09.000
Status
Closed
Created Date
2015-11-21T22:20:09.000
Update Date
2015-11-23T16:21:55.000
Closed Date
2015-11-23T16:21:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2478762.2059619500
Y Coordinate
7051658.8623463300
Lat Long Location
4232 WEST CREEK DR, DALLAS, TX, 75287
Unique Key
1177409414
15-00521894
Service Request Number: 15-00521894 • Address: 555 S LAMAR ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00521894
Address
555 S LAMAR ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Limousine - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-04T08:43:00.000
Status
Closed
Created Date
2015-11-12T08:43:00.000
Update Date
2015-11-12T08:47:38.000
Closed Date
2015-11-12T08:47:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489929.0126544200
Y Coordinate
6969518.8581202300
Lat Long Location
555 S LAMAR ST, DALLAS, TX, 75202
Unique Key
1176333933
15-00539050
Service Request Number: 15-00539050 • Address: 2402 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00539050
Address
2402 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T23:23:56.000
Status
Closed
Created Date
2015-11-22T23:23:56.000
Update Date
2015-11-23T09:50:06.000
Closed Date
2015-11-23T09:50:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2496241.7552233400
Y Coordinate
6982416.6029613700
Lat Long Location
2402 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1177441396
15-00538505
Service Request Number: 15-00538505 • Address: 520 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00538505
Address
520 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-09T14:34:27.000
Status
Closed
Created Date
2015-11-21T14:34:27.000
Update Date
2015-11-24T09:41:43.000
Closed Date
2015-11-24T09:41:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485930.1594163800
Y Coordinate
6961673.2243161100
Lat Long Location
520 E 5TH ST, DALLAS, TX, 75203
Unique Key
1177394359
15-00538438
Service Request Number: 15-00538438 • Address: 1390 N ZANG BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00538438
Address
1390 N ZANG BLVD, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-22T13:55:05.000
Status
Closed
Created Date
2015-11-21T13:55:05.000
Update Date
2015-11-22T11:08:00.000
Closed Date
2015-11-22T09:14:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485593.3394304800
Y Coordinate
6963763.9481752700
Lat Long Location
1390 N ZANG BLVD, DALLAS, TX, 75203
Unique Key
1177390336
15-00521713
Service Request Number: 15-00521713 • Address: 501 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00521713
Address
501 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Housing/Community Services
Service Request Type
People Helping People - HOU
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-04-25T08:00:10.000
Status
Closed
Created Date
2015-11-12T08:00:10.000
Update Date
2016-01-14T11:08:37.000
Closed Date
2016-01-14T11:08:36.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2475669.2619198000
Y Coordinate
6956602.5057238900
Lat Long Location
501 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1176322802
16-00038725
Service Request Number: 16-00038725 • Address: 3046 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00038725
Address
3046 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-02-09T13:53:37.000
Status
Closed
Created Date
2016-01-29T13:53:37.000
Update Date
2016-02-02T11:41:10.000
Closed Date
2016-02-02T11:41:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489970.3016978700
Y Coordinate
6945467.9703084700
Lat Long Location
3046 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1184198814
15-00521684
Service Request Number: 15-00521684 • Address: 342 N MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00521684
Address
342 N MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-15T07:44:16.000
Status
Closed
Created Date
2015-11-12T07:44:16.000
Update Date
2015-11-12T08:28:46.000
Closed Date
2015-11-12T08:28:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482653.7629161200
Y Coordinate
6953426.1192543400
Lat Long Location
342 N MANUS DR, DALLAS, TX, 75224
Unique Key
1176320846
15-00538429
Service Request Number: 15-00538429 • Address: 4402 N OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00538429
Address
4402 N OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-09T13:50:07.000
Status
Closed
Created Date
2015-11-21T13:50:07.000
Update Date
2015-11-21T13:51:24.000
Closed Date
2015-11-21T13:51:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462390.3321796600
Y Coordinate
6974744.3775051500
Lat Long Location
4402 N OTTAWA RD, DALLAS, TX, 75212
Unique Key
1177389805
15-00538305
Service Request Number: 15-00538305 • Address: 400 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00538305
Address
400 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-22T12:09:02.000
Status
Closed
Created Date
2015-11-21T12:09:02.000
Update Date
2015-11-21T13:40:54.000
Closed Date
2015-11-21T13:19:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482444.3010516300
Y Coordinate
6956645.0499677000
Lat Long Location
400 W 12TH ST, DALLAS, TX, 75208
Unique Key
1177381969
15-00521593
Service Request Number: 15-00521593 • Address: 406 N MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00521593
Address
406 N MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-21T07:13:14.000
Status
Closed
Created Date
2015-11-12T07:13:14.000
Update Date
2016-08-24T12:22:15.000
Closed Date
2016-08-24T12:22:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482193.4191326000
Y Coordinate
6953575.3456866500
Lat Long Location
406 N MANUS DR, DALLAS, TX, 75224
Unique Key
1176316198
15-00532293
Service Request Number: 15-00532293 • Address: 915 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00532293
Address
915 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-19T11:05:07.000
Status
Closed
Created Date
2015-11-18T11:05:07.000
Update Date
2015-11-18T12:38:35.000
Closed Date
2015-11-18T12:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480424.4114818800
Y Coordinate
6955036.3070155800
Lat Long Location
915 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1177004801
15-00521898
Service Request Number: 15-00521898 • Address: 5340 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00521898
Address
5340 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-21T08:44:37.000
Status
Closed
Created Date
2015-11-12T08:44:37.000
Update Date
2016-09-08T17:32:47.000
Closed Date
2016-09-08T17:32:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484302.3171633000
Y Coordinate
6994442.7997965900
Lat Long Location
5340 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1176334239
15-00493517
Service Request Number: 15-00493517 • Address: 7430 BRIERFIELD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00493517
Address
7430 BRIERFIELD DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-27T20:35:17.000
Status
Closed
Created Date
2015-10-26T20:35:17.000
Update Date
2015-10-28T10:53:29.000
Closed Date
2015-10-28T10:37:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484171.0161335700
Y Coordinate
6926842.8862859800
Lat Long Location
7430 BRIERFIELD DR, DALLAS, TX, 75232
Unique Key
1174427436
15-00538484
Service Request Number: 15-00538484 • Address: 100 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00538484
Address
100 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T14:21:12.000
Status
Closed
Created Date
2015-11-21T14:21:12.000
Update Date
2015-11-21T14:22:09.000
Closed Date
2015-11-21T14:22:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468387.9489993600
Y Coordinate
6957982.5231385700
Lat Long Location
100 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1177393143
15-00538370
Service Request Number: 15-00538370 • Address: 2116 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00538370
Address
2116 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-08T13:07:54.000
Status
Closed
Created Date
2015-11-21T13:07:54.000
Update Date
2015-11-24T15:59:51.000
Closed Date
2015-11-24T15:59:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496334.9789994600
Y Coordinate
6967818.8305390700
Lat Long Location
2116 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1177386359
15-00493443
Service Request Number: 15-00493443 • Address: 1815 N STEMMONS SERV W, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00493443
Address
1815 N STEMMONS SERV W, DALLAS, TX 75207
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-09T18:44:16.000
Status
Closed
Created Date
2015-10-26T18:44:16.000
Update Date
2015-10-28T08:34:41.000
Closed Date
2015-10-28T08:34:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484905.1154464500
Y Coordinate
6977479.6867995700
Lat Long Location
1815 N STEMMONS, DALLAS, TX, 75207
Unique Key
1174422465
15-00538925
Service Request Number: 15-00538925 • Address: 5841 KELLER SPRINGS RD, DALLAS, TX • City Council District: 11
Service Request Number
15-00538925
Address
5841 KELLER SPRINGS RD, DALLAS, TX
City Council District
11
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-09T16:14:06.000
Status
Closed
Created Date
2015-11-22T16:14:06.000
Update Date
2016-03-15T14:17:49.000
Closed Date
2016-03-15T14:17:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
City Hall on the GO
X Coordinate
2487499.4035722300
Y Coordinate
7039960.5450490200
Lat Long Location
5841 KELLER SPRINGS RD, DALLAS, TX
Unique Key
1177431044
15-00538895
Service Request Number: 15-00538895 • Address: 5757 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00538895
Address
5757 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-31T15:01:26.000
Status
Closed
Created Date
2015-11-22T15:01:26.000
Update Date
2016-08-30T09:21:29.000
Closed Date
2016-08-30T09:21:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500030.3036225700
Y Coordinate
6994961.0396503400
Lat Long Location
5757 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1177428049
15-00538702
Service Request Number: 15-00538702 • Address: 4232 WEST CREEK DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00538702
Address
4232 WEST CREEK DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-30T23:19:20.000
Status
Duplicate (closed)
Created Date
2015-11-21T23:19:20.000
Update Date
2015-11-23T16:21:54.000
Closed Date
2015-11-23T16:21:54.000
Priority
Standard
Method Received Description
Web
X Coordinate
2478762.2056379700
Y Coordinate
7051658.8623080300
Lat Long Location
4232 WEST CREEK DR, DALLAS, TX, 75287
Unique Key
1177410237
15-00493481
Service Request Number: 15-00493481 • Address: 502 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00493481
Address
502 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T19:24:05.000
Status
Closed
Created Date
2015-10-26T19:24:05.000
Update Date
2015-10-26T20:25:27.000
Closed Date
2015-10-26T20:25:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468390.5682990000
Y Coordinate
6956310.9826287400
Lat Long Location
502 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1174424691