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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00493531
Service Request Number: 15-00493531 • Address: 1400 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00493531
Address
1400 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-02T21:15:43.000
Status
Closed
Created Date
2015-10-26T21:15:43.000
Update Date
2015-10-27T14:52:23.000
Closed Date
2015-10-27T14:52:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482963.6062085000
Y Coordinate
6952846.1359588400
Lat Long Location
1400 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1174428750
16-00026568
Service Request Number: 16-00026568 • Address: 450 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00026568
Address
450 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-05-27T12:45:18.000
Status
Closed
Created Date
2016-01-21T12:45:18.000
Update Date
2016-03-09T09:50:46.000
Closed Date
2016-03-09T09:50:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537942.5193531400
Y Coordinate
6949314.5291329200
Lat Long Location
450 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1183152809
15-00538507
Service Request Number: 15-00538507 • Address: 2600 W COMMERCE ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00538507
Address
2600 W COMMERCE ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-02T14:34:55.000
Status
Closed
Created Date
2015-11-21T14:34:55.000
Update Date
2015-12-16T14:34:16.000
Closed Date
2015-11-23T16:34:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470827.9706120700
Y Coordinate
6968726.0086437800
Lat Long Location
2600 W COMMERCE ST, DALLAS, TX, 75212
Unique Key
1177394502
15-00538333
Service Request Number: 15-00538333 • Address: 5100 S DENLEY DR, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00538333
Address
5100 S DENLEY DR, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T12:30:48.000
Status
Closed
Created Date
2015-11-21T12:30:48.000
Update Date
2015-11-21T12:34:32.000
Closed Date
2015-11-21T12:34:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494295.7153910100
Y Coordinate
6936735.6980358200
Lat Long Location
5100 S DENLEY DR, DALLAS, TX, 75241
Unique Key
1177383827
15-00532057
Service Request Number: 15-00532057 • Address: 9850 N CENTRAL EXPY, DALLAS, TX 75231 • City Council District: 11
Service Request Number
15-00532057
Address
9850 N CENTRAL EXPY, DALLAS, TX 75231
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-21T10:03:44.000
Status
Closed
Created Date
2015-11-18T10:03:44.000
Update Date
2015-11-19T09:46:21.000
Closed Date
2015-11-19T09:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499553.2378802000
Y Coordinate
7008239.4317961400
Lat Long Location
9850 N CENTRAL EXPY, DALLAS, TX, 75231
Unique Key
1176991256
15-00538431
Service Request Number: 15-00538431 • Address: 4402 N OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00538431
Address
4402 N OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-02T13:51:10.000
Status
Closed
Created Date
2015-11-21T13:51:10.000
Update Date
2015-11-23T16:32:54.000
Closed Date
2015-11-23T16:32:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462390.3321796600
Y Coordinate
6974744.3775051500
Lat Long Location
4402 N OTTAWA RD, DALLAS, TX, 75212
Unique Key
1177389943
15-00521644
Service Request Number: 15-00521644 • Address: 1300 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00521644
Address
1300 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-13T07:29:12.000
Status
Closed
Created Date
2015-11-12T07:29:12.000
Update Date
2015-11-13T15:28:44.000
Closed Date
2015-11-13T15:05:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477964.2084586800
Y Coordinate
6954416.5951158700
Lat Long Location
1300 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1176318668
15-00532187
Service Request Number: 15-00532187 • Address: 1939 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00532187
Address
1939 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T10:35:15.000
Status
Closed
Created Date
2015-11-18T10:35:15.000
Update Date
2015-11-18T10:41:05.000
Closed Date
2015-11-18T10:41:04.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535416.7381617800
Y Coordinate
6934212.5342552200
Lat Long Location
1939 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1176998474
15-00538606
Service Request Number: 15-00538606 • Address: 3617 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00538606
Address
3617 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-22T16:07:52.000
Status
Closed
Created Date
2015-11-21T16:07:52.000
Update Date
2015-11-22T12:07:49.000
Closed Date
2015-11-22T11:45:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491543.0445219600
Y Coordinate
6943438.3400935600
Lat Long Location
3617 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1177401807
15-00532238
Service Request Number: 15-00532238 • Address: 1627 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00532238
Address
1627 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-12T10:46:15.000
Status
Closed
Created Date
2015-11-18T10:46:15.000
Update Date
2016-03-28T19:55:41.000
Closed Date
2016-03-24T19:55:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477202.7576761900
Y Coordinate
6965654.7822306300
Lat Long Location
1627 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1177001421
16-00026585
Service Request Number: 16-00026585 • Address: 6212 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
16-00026585
Address
6212 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Sign - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-04T13:00:17.000
Status
Closed
Created Date
2016-01-21T13:00:17.000
Update Date
2016-01-25T15:21:17.000
Closed Date
2016-01-25T15:21:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2508508.7230753900
Y Coordinate
6977751.7880197800
Lat Long Location
6212 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1183154308
15-00487153
Service Request Number: 15-00487153 • Address: 701 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00487153
Address
701 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-07T14:11:50.000
Status
Closed
Created Date
2015-10-22T14:11:50.000
Update Date
2015-10-23T11:38:29.000
Closed Date
2015-10-23T11:38:29.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487456.8546668900
Y Coordinate
6924690.3471827200
Lat Long Location
701 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1174019847
15-00532191
Service Request Number: 15-00532191 • Address: 6127 CUPERTINO TRL, DALLAS, TX 75252 • City Council District: 12
Service Request Number
15-00532191
Address
6127 CUPERTINO TRL, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-25T10:35:52.000
Status
Closed
Created Date
2015-11-18T10:35:52.000
Update Date
2015-11-20T12:48:55.000
Closed Date
2015-11-20T12:48:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489573.8991654100
Y Coordinate
7052515.8807055900
Lat Long Location
6127 CUPERTINO TRL, DALLAS, TX, 75252
Unique Key
1176998787
15-00521508
Service Request Number: 15-00521508 • Address: 3603 MEADOW ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00521508
Address
3603 MEADOW ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-05T21:46:40.000
Status
Closed
Created Date
2015-11-11T21:46:40.000
Update Date
2015-12-04T13:40:15.000
Closed Date
2015-12-04T13:40:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503492.0375363500
Y Coordinate
6966599.2757157800
Lat Long Location
3603 MEADOW ST, DALLAS, TX
Unique Key
1176307754
15-00524461
Service Request Number: 15-00524461 • Address: LONGLEY CT & NORTHERNMOST DR, DALLAS, 75252, DALLAS, TX 75252 • Department: Police Department
Service Request Number
15-00524461
Address
LONGLEY CT & NORTHERNMOST DR, DALLAS, 75252, DALLAS, TX 75252
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-29T11:00:55.000
Status
Closed
Created Date
2015-11-13T11:00:55.000
Update Date
2015-11-25T11:48:20.000
Closed Date
2015-11-25T11:48:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489555.4073818100
Y Coordinate
7054915.9581572300
Unique Key
1176499029
15-00538561
Service Request Number: 15-00538561 • Address: 9334 WHITTENBURG GATE, DALLAS, TX 75243 • City Council District: 10
Service Request Number
15-00538561
Address
9334 WHITTENBURG GATE, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-21T15:06:38.000
Status
Closed
Created Date
2015-11-21T15:06:38.000
Update Date
2015-11-21T15:07:28.000
Closed Date
2015-11-21T15:06:38.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502066.9994136500
Y Coordinate
7015841.3118347200
Lat Long Location
9334 WHITTENBURG, DALLAS, TX, 75243
Unique Key
1177397699
15-00538717
Service Request Number: 15-00538717 • Address: 9400 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00538717
Address
9400 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-15T01:49:04.000
Status
Closed
Created Date
2015-11-22T01:49:04.000
Update Date
2015-11-23T12:34:52.000
Closed Date
2015-11-23T12:34:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479497.8827316400
Y Coordinate
6917838.3799394100
Lat Long Location
9400 S POLK ST, DALLAS, TX, 75232
Unique Key
1177411889
15-00493461
Service Request Number: 15-00493461 • Address: 512 S GILPIN AVE, DALLAS, TX 75211 • Department: Department of Sanitation Services
Service Request Number
15-00493461
Address
512 S GILPIN AVE, DALLAS, TX 75211
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T19:03:31.000
Status
Closed
Created Date
2015-10-26T19:03:31.000
Update Date
2016-07-28T13:34:46.000
Closed Date
2016-07-28T13:34:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466276.5428293300
Y Coordinate
6956292.3931313400
Lat Long Location
512 S GILPIN AVE, DALLAS, TX, 75211
Unique Key
1174423552
15-00538716
Service Request Number: 15-00538716 • Address: 9200 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00538716
Address
9200 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-15T01:47:32.000
Status
Closed
Created Date
2015-11-22T01:47:32.000
Update Date
2015-11-23T12:34:11.000
Closed Date
2015-11-23T12:34:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479469.1556084500
Y Coordinate
6918776.9304480600
Lat Long Location
9200 S POLK ST, DALLAS, TX, 75232
Unique Key
1177411831
15-00532241
Service Request Number: 15-00532241 • Address: 1300 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00532241
Address
1300 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-31T10:46:36.000
Status
Closed
Created Date
2015-11-18T10:46:36.000
Update Date
2015-11-25T08:26:30.000
Closed Date
2015-11-25T08:26:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498054.1296331600
Y Coordinate
6978094.2178198600
Lat Long Location
1300 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1177001698
15-00538371
Service Request Number: 15-00538371 • Address: 4880 ASHBROOK RD, DALLAS, TX • City Council District: 7
Service Request Number
15-00538371
Address
4880 ASHBROOK RD, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-30T13:08:03.000
Status
Closed
Created Date
2015-11-21T13:08:03.000
Update Date
2015-11-26T08:17:43.000
Closed Date
2015-11-26T08:17:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2518249.2576929400
Y Coordinate
6973337.6708856800
Lat Long Location
4880 ASHBROOK RD, DALLAS, TX
Unique Key
1177386413
15-00521822
Service Request Number: 15-00521822 • Address: 6019 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00521822
Address
6019 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-13T08:28:41.000
Status
Closed
Created Date
2015-11-12T08:28:41.000
Update Date
2015-11-12T14:16:41.000
Closed Date
2015-11-12T14:16:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508032.5779776000
Y Coordinate
6977423.1261735800
Lat Long Location
6019 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1176329653
15-00521676
Service Request Number: 15-00521676 • Address: 10401 N CENTRAL EXPY, DALLAS, TX 75231 • City Council District: 11
Service Request Number
15-00521676
Address
10401 N CENTRAL EXPY, DALLAS, TX 75231
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-19T07:41:04.000
Status
Closed
Created Date
2015-11-12T07:41:04.000
Update Date
2015-11-12T07:43:02.000
Closed Date
2015-11-12T07:43:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499496.2309301300
Y Coordinate
7010302.3760097500
Lat Long Location
10401 N CENTRAL EXPY, DALLAS, TX, 75231
Unique Key
1176320329
15-00521918
Service Request Number: 15-00521918 • Address: 3730 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00521918
Address
3730 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-21T08:47:44.000
Status
Closed
Created Date
2015-11-12T08:47:44.000
Update Date
2015-11-19T15:42:47.000
Closed Date
2015-11-18T15:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2491246.9588430800
Y Coordinate
6985188.0425643500
Lat Long Location
3730 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1176335400
15-00493442
Service Request Number: 15-00493442 • Address: 2725 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00493442
Address
2725 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T18:43:41.000
Status
Closed
Created Date
2015-10-26T18:43:41.000
Update Date
2015-10-26T19:51:35.000
Closed Date
2015-10-26T19:27:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484243.6211779800
Y Coordinate
6947016.3723761500
Lat Long Location
2725 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1174422416
15-00521919
Service Request Number: 15-00521919 • Address: 2649 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00521919
Address
2649 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-23T08:47:45.000
Status
Closed
Created Date
2015-11-12T08:47:45.000
Update Date
2015-11-16T10:18:02.000
Closed Date
2015-11-16T10:17:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463166.1701565600
Y Coordinate
6946742.6687062800
Lat Long Location
2649 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1176335410
15-00532208
Service Request Number: 15-00532208 • Address: 1401 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00532208
Address
1401 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-03T10:40:41.000
Status
Closed
Created Date
2015-11-18T10:40:41.000
Update Date
2015-11-18T10:43:41.000
Closed Date
2015-11-18T10:43:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493199.6439175600
Y Coordinate
6967513.7467367200
Lat Long Location
1401 S AKARD ST, DALLAS, TX, 75215
Unique Key
1176999832
15-00538868
Service Request Number: 15-00538868 • Address: 864 W LARAMIE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00538868
Address
864 W LARAMIE LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-06T13:26:29.000
Status
Closed
Created Date
2015-11-22T13:26:29.000
Update Date
2015-12-29T14:40:03.000
Closed Date
2015-12-29T14:40:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2536852.5563680600
Y Coordinate
6941905.6477116300
Lat Long Location
864 W LARAMIE LN, DALLAS, TX, 75217
Unique Key
1177425807
15-00538924
Service Request Number: 15-00538924 • Address: 2519 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
15-00538924
Address
2519 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-23T16:13:50.000
Status
Closed
Created Date
2015-11-22T16:13:50.000
Update Date
2015-11-23T11:58:03.000
Closed Date
2015-11-23T11:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2472881.4476793500
Y Coordinate
6948970.8385116300
Lat Long Location
2519 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1177430983
15-00539020
Service Request Number: 15-00539020 • Address: 8012 E R L THORNTON SERV S, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00539020
Address
8012 E R L THORNTON SERV S, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-02T21:15:44.000
Status
Closed
Created Date
2015-11-22T21:15:44.000
Update Date
2015-12-04T08:22:43.000
Closed Date
2015-12-04T08:22:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2520623.1337836100
Y Coordinate
6976354.8643816400
Lat Long Location
8012 E R, DALLAS, TX, 75228
Unique Key
1177438972
15-00538547
Service Request Number: 15-00538547 • Address: 4931 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00538547
Address
4931 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-09T15:00:48.000
Status
Closed
Created Date
2015-11-21T15:00:48.000
Update Date
2015-12-04T14:03:49.000
Closed Date
2015-12-04T14:03:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493994.8420979400
Y Coordinate
6937513.3723346800
Lat Long Location
4931 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1177396893
15-00538882
Service Request Number: 15-00538882 • Address: 905 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00538882
Address
905 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-09T13:58:00.000
Status
Open
Created Date
2015-11-22T13:58:00.000
Update Date
2015-12-09T16:13:04.000
Closed Date
2015-11-22T13:58:00.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480090.1607369200
Y Coordinate
6939682.2726956400
Lat Long Location
905 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1177426793
16-00026604
Service Request Number: 16-00026604 • Address: 8787 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
16-00026604
Address
8787 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-26T13:10:40.000
Status
Duplicate (closed)
Created Date
2016-01-21T13:10:40.000
Update Date
2016-09-17T08:27:11.000
Closed Date
2016-09-17T08:27:12.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2498090.1257139500
Y Coordinate
6920836.5659316400
Lat Long Location
8787 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1183155638
16-00038888
Service Request Number: 16-00038888 • Address: 500 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00038888
Address
500 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2016-02-05T14:54:15.000
Status
Closed
Created Date
2016-01-29T14:54:15.000
Update Date
2016-01-29T14:56:38.000
Closed Date
2016-01-29T14:56:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535267.9956925700
Y Coordinate
6949732.5785642000
Lat Long Location
500 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1184211572
15-00538821
Service Request Number: 15-00538821 • Address: 1146 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00538821
Address
1146 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-25T11:35:09.000
Status
Closed
Created Date
2015-11-22T11:35:09.000
Update Date
2015-11-22T11:59:43.000
Closed Date
2015-11-22T11:59:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477955.6311303600
Y Coordinate
6962838.9169714900
Lat Long Location
1146 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1177421671
15-00538842
Service Request Number: 15-00538842 • Address: 954 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00538842
Address
954 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-09T12:22:23.000
Status
Closed
Created Date
2015-11-22T12:22:23.000
Update Date
2015-11-25T10:53:08.000
Closed Date
2015-11-25T10:53:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498876.2082442800
Y Coordinate
6977266.5362251500
Lat Long Location
954 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1177423367
15-00538626
Service Request Number: 15-00538626 • Address: 417 N MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00538626
Address
417 N MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-09T17:05:20.000
Status
Closed
Created Date
2015-11-21T17:05:20.000
Update Date
2015-11-23T19:16:08.000
Closed Date
2015-11-23T19:16:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474557.9146496000
Y Coordinate
6958980.1993524400
Lat Long Location
417 N MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1177403947
15-00528691
Service Request Number: 15-00528691 • Address: 4326 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00528691
Address
4326 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-19T18:10:39.000
Status
Closed
Created Date
2015-11-16T18:10:39.000
Update Date
2015-11-19T08:25:19.000
Closed Date
2015-11-19T08:25:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488125.7628112300
Y Coordinate
6938561.6272559200
Lat Long Location
4326 S EWING AVE, DALLAS, TX, 75216
Unique Key
1176785907
15-00539107
Service Request Number: 15-00539107 • Address: 500 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00539107
Address
500 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-24T07:22:41.000
Status
Closed
Created Date
2015-11-23T07:22:41.000
Update Date
2015-11-23T13:05:07.000
Closed Date
2015-11-23T12:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486078.9511605100
Y Coordinate
6949090.4035511400
Lat Long Location
500 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1177447186
15-00538657
Service Request Number: 15-00538657 • Address: 2720 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00538657
Address
2720 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-05T18:23:09.000
Status
Closed
Created Date
2015-11-21T18:23:09.000
Update Date
2015-12-17T08:44:41.000
Closed Date
2015-12-14T08:44:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467257.2525562900
Y Coordinate
6999018.2469627000
Lat Long Location
2720 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1177406277
15-00498947
Service Request Number: 15-00498947 • Address: 1211 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00498947
Address
1211 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-03T09:55:35.000
Status
Closed
Created Date
2015-10-29T09:55:35.000
Update Date
2015-10-31T11:17:00.000
Closed Date
2015-10-30T16:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488973.8836425000
Y Coordinate
6950496.5456179300
Lat Long Location
1211 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1174806858
15-00538588
Service Request Number: 15-00538588 • Address: 248 S MALCOLM X BLVD, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00538588
Address
248 S MALCOLM X BLVD, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-05T15:29:49.000
Status
Duplicate (closed)
Created Date
2015-11-21T15:29:49.000
Update Date
2015-12-17T15:42:43.000
Closed Date
2015-12-17T15:42:43.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496517.3502128700
Y Coordinate
6972119.4330217400
Lat Long Location
248 S MALCOLM X BLVD, DALLAS, TX, 75226
Unique Key
1177399732
15-00532124
Service Request Number: 15-00532124 • Address: 2407 K ST STREET, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00532124
Address
2407 K ST STREET, DALLAS, TX 75215
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2016-01-05T10:18:49.000
Status
Closed
Created Date
2015-11-18T10:18:49.000
Update Date
2015-12-01T08:02:09.000
Closed Date
2015-12-01T08:02:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497342.0381209600
Y Coordinate
6967720.0535094800
Lat Long Location
2407 K ST STREET, DALLAS, TX, 75215
Unique Key
1176994980
15-00539134
Service Request Number: 15-00539134 • Address: 300 S CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00539134
Address
300 S CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-24T07:41:38.000
Status
Closed
Created Date
2015-11-23T07:41:38.000
Update Date
2015-11-23T13:13:17.000
Closed Date
2015-11-23T12:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485556.1692254000
Y Coordinate
6957785.6556270900
Lat Long Location
300 S CRAWFORD ST, DALLAS, TX, 75203
Unique Key
1177449045
15-00528710
Service Request Number: 15-00528710 • Address: 3112 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00528710
Address
3112 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-25T18:25:09.000
Status
Closed
Created Date
2015-11-16T18:25:09.000
Update Date
2015-11-19T09:56:36.000
Closed Date
2015-11-19T09:56:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469134.7629695600
Y Coordinate
6953966.5556155800
Lat Long Location
3112 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1176787035
15-00529073
Service Request Number: 15-00529073 • Address: 4300 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00529073
Address
4300 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-24T08:22:28.000
Status
Closed
Created Date
2015-11-17T08:22:28.000
Update Date
2015-11-17T08:25:54.000
Closed Date
2015-11-17T08:25:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480914.6139211200
Y Coordinate
6991324.4910238300
Lat Long Location
4300 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1176811598
15-00528768
Service Request Number: 15-00528768 • Address: 2204 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00528768
Address
2204 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-08T20:16:49.000
Status
Closed
Created Date
2015-11-16T20:16:49.000
Update Date
2015-11-20T07:44:38.000
Closed Date
2015-11-20T07:44:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495163.2328134200
Y Coordinate
6947904.0842499600
Lat Long Location
2204 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1176790710
15-00529183
Service Request Number: 15-00529183 • Address: 5415 RICHARD AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00529183
Address
5415 RICHARD AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T08:49:00.000
Status
Closed
Created Date
2015-11-17T08:49:00.000
Update Date
2015-11-18T13:17:07.000
Closed Date
2015-11-18T13:17:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2497769.1499549300
Y Coordinate
6985332.8062022000
Lat Long Location
5415 RICHARD AVE, DALLAS, TX
Unique Key
1176818039
15-00499213
Service Request Number: 15-00499213 • Address: 4246 TOMBERRA WAY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00499213
Address
4246 TOMBERRA WAY, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-09T10:49:24.000
Status
Closed
Created Date
2015-10-29T10:49:24.000
Update Date
2015-11-02T09:34:58.000
Closed Date
2015-11-02T09:34:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477432.4851613900
Y Coordinate
7002273.1472066000
Lat Long Location
4246 TOMBERRA WAY, DALLAS, TX, 75220
Unique Key
1174821130
15-00529163
Service Request Number: 15-00529163 • Address: 4900 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00529163
Address
4900 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-24T08:44:10.000
Status
Closed
Created Date
2015-11-17T08:44:10.000
Update Date
2015-11-17T08:48:09.000
Closed Date
2015-11-17T08:48:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482125.2563679500
Y Coordinate
6996675.7730705800
Lat Long Location
4900 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1176816852
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