311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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15-00567094
Service Request Number: 15-00567094 • Address: 2926 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00567094
Address
2926 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-20T13:13:22.000
Status
Closed
Created Date
2015-12-11T13:13:22.000
Update Date
2016-03-31T15:57:39.000
Closed Date
2016-03-31T15:57:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527127.1826158000
Y Coordinate
6964996.6246718800
Lat Long Location
2926 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1179317358
15-00557535
Service Request Number: 15-00557535 • Address: 2112 E WHEATLAND RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00557535
Address
2112 E WHEATLAND RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-21T11:05:56.000
Status
Closed
Created Date
2015-12-06T11:05:56.000
Update Date
2015-12-17T13:09:52.000
Closed Date
2015-12-17T13:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495683.5565214200
Y Coordinate
6925017.7195244700
Lat Long Location
2112 E WHEATLAND RD, DALLAS, TX, 75241
Unique Key
1178679803
15-00510196
Service Request Number: 15-00510196 • Address: 826 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00510196
Address
826 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T17:40:40.000
Status
Closed
Created Date
2015-11-04T17:40:40.000
Update Date
2015-11-09T08:42:38.000
Closed Date
2015-11-09T08:42:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477600.7172075400
Y Coordinate
6955430.4429324000
Lat Long Location
826 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1175531087
15-00557574
Service Request Number: 15-00557574 • Address: 1505 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00557574
Address
1505 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-21T12:36:28.000
Status
Closed
Created Date
2015-12-06T12:36:28.000
Update Date
2015-12-09T09:28:56.000
Closed Date
2015-12-09T09:28:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469070.7480715300
Y Coordinate
6951876.9909642200
Lat Long Location
1505 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1178682784
15-00557517
Service Request Number: 15-00557517 • Address: 2411 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00557517
Address
2411 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-09T10:19:04.000
Status
Closed
Created Date
2015-12-06T10:19:04.000
Update Date
2015-12-06T10:50:39.000
Closed Date
2015-12-06T10:50:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489497.1665127800
Y Coordinate
6948584.4794266400
Lat Long Location
2411 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1178678367
15-00579035
Service Request Number: 15-00579035 • Address: 1600 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00579035
Address
1600 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-28T09:02:50.000
Status
Duplicate (closed)
Created Date
2015-12-21T09:02:50.000
Update Date
2016-09-01T14:55:18.000
Closed Date
2016-09-01T14:55:18.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477089.1337071800
Y Coordinate
6946320.0815854600
Lat Long Location
1600 W SANER AVE, DALLAS, TX, 75224
Unique Key
1180180099
15-00567101
Service Request Number: 15-00567101 • Address: 1382 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00567101
Address
1382 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2016-01-27T13:15:51.000
Status
Closed
Created Date
2015-12-11T13:15:51.000
Update Date
2015-12-15T08:33:31.000
Closed Date
2015-12-15T08:33:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483007.4415757100
Y Coordinate
6952922.3579307000
Lat Long Location
1382 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1179317747
15-00510200
Service Request Number: 15-00510200 • Address: 263 E TILDEN ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00510200
Address
263 E TILDEN ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T17:53:50.000
Status
Closed
Created Date
2015-11-04T17:53:50.000
Update Date
2015-11-09T14:10:01.000
Closed Date
2015-11-09T14:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484674.2003256600
Y Coordinate
6964430.8089548200
Lat Long Location
263 E TILDEN ST, DALLAS, TX, 75203
Unique Key
1175531357
15-00557494
Service Request Number: 15-00557494 • Address: 3057 WESTFOREST DR, DALLAS, TX • City Council District: 13
Service Request Number
15-00557494
Address
3057 WESTFOREST DR, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-21T09:37:26.000
Status
Closed
Created Date
2015-12-06T09:37:26.000
Update Date
2015-12-24T10:36:19.000
Closed Date
2015-12-24T10:36:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2467193.6361206800
Y Coordinate
7016007.8074609200
Lat Long Location
3057 WESTFOREST DR, DALLAS, TX
Unique Key
1178676820
16-00046058
Service Request Number: 16-00046058 • Address: FERGUSON RD & CREST RIDGE DR, DALLAS, 75228, DALLAS, TX 75228 • City Council District: 9
Service Request Number
16-00046058
Address
FERGUSON RD & CREST RIDGE DR, DALLAS, 75228, DALLAS, TX 75228
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-06-10T15:59:14.000
Status
Closed
Created Date
2016-02-03T15:59:14.000
Update Date
2016-02-04T07:05:12.000
Closed Date
2016-02-04T07:05:12.000
Priority
Standard
Method Received Description
Web
X Coordinate
2528971.4023296600
Y Coordinate
6989966.0958103600
Unique Key
1185978532
15-00566950
Service Request Number: 15-00566950 • Address: 2615 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00566950
Address
2615 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-12T12:11:32.000
Status
Closed
Created Date
2015-12-11T12:11:32.000
Update Date
2015-12-11T14:21:54.000
Closed Date
2015-12-11T13:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489503.7685870100
Y Coordinate
6947767.1585535500
Lat Long Location
2615 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1179308085
15-00567285
Service Request Number: 15-00567285 • Address: 7025 CHURCHILL WAY, DALLAS, TX • City Council District: 11
Service Request Number
15-00567285
Address
7025 CHURCHILL WAY, DALLAS, TX
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-04T14:24:27.000
Status
Closed
Created Date
2015-12-11T14:24:27.000
Update Date
2015-12-12T12:27:10.000
Closed Date
2015-12-12T12:27:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2494956.5043621700
Y Coordinate
7020892.1929442000
Lat Long Location
7025 CHURCHILL WAY, DALLAS, TX
Unique Key
1179328635
15-00522103
Service Request Number: 15-00522103 • Address: 614 N WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00522103
Address
614 N WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-29T09:12:28.000
Status
Closed
Created Date
2015-11-12T09:12:28.000
Update Date
2015-12-04T08:51:13.000
Closed Date
2015-12-04T08:51:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468370.1909299800
Y Coordinate
6959693.3333907600
Lat Long Location
614 N WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1176346107
15-00567155
Service Request Number: 15-00567155 • Address: 426 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567155
Address
426 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-27T13:32:19.000
Status
Closed
Created Date
2015-12-11T13:32:19.000
Update Date
2015-12-24T14:12:29.000
Closed Date
2015-12-24T14:12:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482285.4859314100
Y Coordinate
6957350.1804673500
Lat Long Location
426 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1179320820
15-00510183
Service Request Number: 15-00510183 • Address: 1264 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00510183
Address
1264 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-11T17:28:40.000
Status
Closed
Created Date
2015-11-04T17:28:40.000
Update Date
2015-11-06T17:13:25.000
Closed Date
2015-11-06T17:13:25.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495569.3814638600
Y Coordinate
6975311.5774275500
Lat Long Location
1264 N HALL ST, DALLAS, TX, 75204
Unique Key
1175530212
15-00496063
Service Request Number: 15-00496063 • Address: CRANFILL DR & 52ND ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00496063
Address
CRANFILL DR & 52ND ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-04T08:17:43.000
Status
Closed
Created Date
2015-10-28T08:17:43.000
Update Date
2016-08-20T09:47:54.000
Closed Date
2016-08-20T09:47:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502385.2011339100
Y Coordinate
6942692.8410796600
Unique Key
1174630112
15-00567097
Service Request Number: 15-00567097 • Address: 2815 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00567097
Address
2815 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T13:14:23.000
Status
Closed
Created Date
2015-12-11T13:14:23.000
Update Date
2016-01-26T16:43:44.000
Closed Date
2016-01-26T16:43:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489511.6450967300
Y Coordinate
6946527.4329892200
Lat Long Location
2815 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1179317510
15-00578898
Service Request Number: 15-00578898 • Address: 928 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00578898
Address
928 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-04T07:55:18.000
Status
Closed
Created Date
2015-12-21T07:55:18.000
Update Date
2015-12-22T10:57:25.000
Closed Date
2015-12-22T10:57:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2475712.9308512600
Y Coordinate
6954976.2922479100
Lat Long Location
928 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1180170161
15-00566968
Service Request Number: 15-00566968 • Address: 167 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
15-00566968
Address
167 N HOUSTON ST, DALLAS, TX 75202
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-18T12:20:22.000
Status
Closed
Created Date
2015-12-11T12:20:22.000
Update Date
2015-12-14T10:42:59.000
Closed Date
2015-12-14T10:42:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488463.1489310900
Y Coordinate
6970637.4824068100
Lat Long Location
167 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1179309398
15-00499367
Service Request Number: 15-00499367 • Address: 5705 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00499367
Address
5705 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-09T11:30:03.000
Status
Closed
Created Date
2015-10-29T11:30:03.000
Update Date
2015-11-02T09:40:00.000
Closed Date
2015-11-02T09:39:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485838.4694926400
Y Coordinate
6997141.5244864500
Lat Long Location
5705 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1174830126
15-00566919
Service Request Number: 15-00566919 • Address: 3707 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00566919
Address
3707 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Public Works
Service Request Type
Paving - Unimproved (New Street) - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-04T11:53:30.000
Status
Closed
Created Date
2015-12-11T11:53:30.000
Update Date
2015-12-14T15:40:41.000
Closed Date
2015-12-14T15:40:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466622.4771655500
Y Coordinate
6956154.6736249100
Lat Long Location
3707 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1179305837
15-00557512
Service Request Number: 15-00557512 • Address: 392 E SUFFOLK AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00557512
Address
392 E SUFFOLK AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-21T10:10:33.000
Status
Closed
Created Date
2015-12-06T10:10:33.000
Update Date
2015-12-10T12:59:52.000
Closed Date
2015-12-10T12:59:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485077.9748424800
Y Coordinate
6954970.1912081300
Lat Long Location
392 E SUFFOLK AVE, DALLAS, TX, 75203
Unique Key
1178678068
15-00578711
Service Request Number: 15-00578711 • Address: 2500 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00578711
Address
2500 S HAMPTON RD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-19T15:47:04.000
Status
Closed
Created Date
2015-12-20T15:47:04.000
Update Date
2016-09-07T15:14:23.000
Closed Date
2016-09-07T15:14:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473787.4174668400
Y Coordinate
6949360.0205806300
Lat Long Location
2500 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1180148212
15-00557554
Service Request Number: 15-00557554 • Address: 4900 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00557554
Address
4900 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-07T12:04:35.000
Status
Closed
Created Date
2015-12-06T12:04:35.000
Update Date
2015-12-06T14:44:27.000
Closed Date
2015-12-06T14:12:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526916.6664437000
Y Coordinate
6972455.3523949800
Lat Long Location
4900 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1178681501
15-00578687
Service Request Number: 15-00578687 • Address: 1200 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00578687
Address
1200 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-23T15:12:37.000
Status
Closed
Created Date
2015-12-20T15:12:37.000
Update Date
2015-12-20T15:13:52.000
Closed Date
2015-12-20T15:13:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479656.4173846300
Y Coordinate
6954078.4876831400
Lat Long Location
1200 S TYLER ST, DALLAS, TX, 75208
Unique Key
1180146483
15-00567103
Service Request Number: 15-00567103 • Address: 336 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567103
Address
336 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-18T13:16:34.000
Status
Closed
Created Date
2015-12-11T13:16:34.000
Update Date
2015-12-30T09:18:46.000
Closed Date
2015-12-30T09:18:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482798.8355399600
Y Coordinate
6957356.3864255200
Lat Long Location
336 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1179317849
15-00566949
Service Request Number: 15-00566949 • Address: 4407 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00566949
Address
4407 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T12:09:17.000
Status
Closed
Created Date
2015-12-11T12:09:17.000
Update Date
2016-01-13T16:17:02.000
Closed Date
2016-01-13T16:16:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481102.1341882700
Y Coordinate
6991410.6271694700
Lat Long Location
4407 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1179307983
15-00522096
Service Request Number: 15-00522096 • Address: 3717 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00522096
Address
3717 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-11T09:11:48.000
Status
Closed
Created Date
2015-11-12T09:11:48.000
Update Date
2015-11-12T10:30:01.000
Closed Date
2015-11-12T10:30:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2491747.8358147700
Y Coordinate
6943096.5287320000
Lat Long Location
3717 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1176345717
15-00567178
Service Request Number: 15-00567178 • Address: 514 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567178
Address
514 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-27T13:40:33.000
Status
Closed
Created Date
2015-12-11T13:40:33.000
Update Date
2016-01-08T14:01:50.000
Closed Date
2016-01-08T14:01:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481765.7816662800
Y Coordinate
6957346.1667175900
Lat Long Location
514 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1179322033
15-00509795
Service Request Number: 15-00509795 • Address: 803 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00509795
Address
803 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-17T15:38:04.000
Status
Duplicate (closed)
Created Date
2015-11-04T15:38:04.000
Update Date
2015-11-08T14:30:51.000
Closed Date
2015-11-08T14:30:51.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499111.9108292700
Y Coordinate
6976973.8661887400
Lat Long Location
803 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1175503144
15-00566891
Service Request Number: 15-00566891 • Address: 3323 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00566891
Address
3323 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-12T11:42:36.000
Status
Closed
Created Date
2015-12-11T11:42:36.000
Update Date
2015-12-11T15:07:48.000
Closed Date
2015-12-11T12:54:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500642.5011104600
Y Coordinate
6947799.7158760500
Lat Long Location
3323 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1179304071
15-00467034
Service Request Number: 15-00467034 • Address: CLARK RD & W WHEATLAND RD, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
15-00467034
Address
CLARK RD & W WHEATLAND RD, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-16T14:28:23.000
Status
Closed
Created Date
2015-10-09T14:28:23.000
Update Date
2015-10-09T14:31:47.000
Closed Date
2015-10-09T14:31:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2447718.9507474700
Y Coordinate
6921970.4239758300
Unique Key
1172686952
15-00522131
Service Request Number: 15-00522131 • Address: 2520 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00522131
Address
2520 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Spayed/Neutered/Intact - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-17T09:16:31.000
Status
Closed
Created Date
2015-11-12T09:16:31.000
Update Date
2015-11-12T09:17:37.000
Closed Date
2015-11-12T09:17:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494804.5530984300
Y Coordinate
6945331.2283192100
Lat Long Location
2520 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1176347709
16-00137035
Service Request Number: 16-00137035 • Address: 1623 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00137035
Address
1623 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-08-10T15:07:29.000
Status
Closed
Created Date
2016-04-02T15:07:29.000
Update Date
2016-08-24T13:01:35.000
Closed Date
2016-08-24T13:01:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486769.4023375400
Y Coordinate
6952145.6169069700
Lat Long Location
1623 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1199391213
15-00567012
Service Request Number: 15-00567012 • Address: 403 S GARRETT AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00567012
Address
403 S GARRETT AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-22T12:39:53.000
Status
Closed
Created Date
2015-12-11T12:39:53.000
Update Date
2015-12-15T08:50:50.000
Closed Date
2015-12-15T08:50:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503341.6824045300
Y Coordinate
6976558.2061834200
Lat Long Location
403 S GARRETT AVE, DALLAS, TX, 75223
Unique Key
1179312536
15-00557586
Service Request Number: 15-00557586 • Address: 5841 KELLER SPRINGS RD, DALLAS, TX • City Council District: 11
Service Request Number
15-00557586
Address
5841 KELLER SPRINGS RD, DALLAS, TX
City Council District
11
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-21T13:05:47.000
Status
Closed
Created Date
2015-12-06T13:05:47.000
Update Date
2016-01-04T10:10:48.000
Closed Date
2016-01-04T10:10:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
City Hall on the GO
X Coordinate
2487499.4035722300
Y Coordinate
7039960.5450490200
Lat Long Location
5841 KELLER SPRINGS RD, DALLAS, TX
Unique Key
1178683706
15-00566941
Service Request Number: 15-00566941 • Address: 113 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00566941
Address
113 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-28T12:05:44.000
Status
Closed
Created Date
2015-12-11T12:05:44.000
Update Date
2015-12-15T16:38:03.000
Closed Date
2015-12-15T16:38:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2484165.3382479700
Y Coordinate
6957612.1045701200
Lat Long Location
113 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1179307329
15-00510016
Service Request Number: 15-00510016 • Address: 3646 HIGH VISTA DR, DALLAS, TX • City Council District: 6
Service Request Number
15-00510016
Address
3646 HIGH VISTA DR, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-17T16:23:47.000
Status
Closed
Created Date
2015-11-04T16:23:47.000
Update Date
2016-02-12T13:10:17.000
Closed Date
2016-02-12T13:10:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2472580.2632694600
Y Coordinate
7018768.8371385500
Lat Long Location
3646 HIGH VISTA DR, DALLAS, TX
Unique Key
1175518412
15-00522019
Service Request Number: 15-00522019 • Address: 423 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00522019
Address
423 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-21T09:03:11.000
Status
Closed
Created Date
2015-11-12T09:03:11.000
Update Date
2016-08-25T09:47:42.000
Closed Date
2016-08-25T09:47:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485311.6802859900
Y Coordinate
6958337.1974265400
Lat Long Location
423 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1176341283
15-00567213
Service Request Number: 15-00567213 • Address: 3039 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00567213
Address
3039 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-20T13:57:49.000
Status
Closed
Created Date
2015-12-11T13:57:49.000
Update Date
2016-01-15T13:53:16.000
Closed Date
2016-01-15T13:53:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489911.6801053000
Y Coordinate
6945493.5591695300
Lat Long Location
3039 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1179324405
15-00567000
Service Request Number: 15-00567000 • Address: 206 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567000
Address
206 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-27T12:35:23.000
Status
Closed
Created Date
2015-12-11T12:35:23.000
Update Date
2016-01-08T14:09:32.000
Closed Date
2016-01-08T14:09:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483523.6663952800
Y Coordinate
6957365.5911126900
Lat Long Location
206 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1179311757
15-00557496
Service Request Number: 15-00557496 • Address: 3159 NORTHAVEN RD, DALLAS, TX • City Council District: 13
Service Request Number
15-00557496
Address
3159 NORTHAVEN RD, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-21T09:39:21.000
Status
Closed
Created Date
2015-12-06T09:39:21.000
Update Date
2015-12-24T10:41:39.000
Closed Date
2015-12-24T10:41:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2468059.9411917300
Y Coordinate
7015689.7404330200
Lat Long Location
3159 NORTHAVEN RD, DALLAS, TX
Unique Key
1178676949
15-00510009
Service Request Number: 15-00510009 • Address: 6000 ABRAMS RD, DALLAS, TX 75231 • City Council District: 9
Service Request Number
15-00510009
Address
6000 ABRAMS RD, DALLAS, TX 75231
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-17T16:22:04.000
Status
Closed
Created Date
2015-11-04T16:22:04.000
Update Date
2015-11-19T08:28:13.000
Closed Date
2015-11-19T08:28:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2506555.6578992900
Y Coordinate
6999681.4923644400
Lat Long Location
6000 ABRAMS RD, DALLAS, TX, 75231
Unique Key
1175517693
15-00517441
Service Request Number: 15-00517441 • Address: 3601 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00517441
Address
3601 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-23T19:59:25.000
Status
Closed
Created Date
2015-11-09T19:59:25.000
Update Date
2015-11-16T12:25:10.000
Closed Date
2015-11-16T12:25:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469796.0004820500
Y Coordinate
6941479.1188901600
Lat Long Location
3601 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1176022546
15-00510035
Service Request Number: 15-00510035 • Address: 10731 MARSH LN, DALLAS, TX • City Council District: 13
Service Request Number
15-00510035
Address
10731 MARSH LN, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T16:28:45.000
Status
Closed
Created Date
2015-11-04T16:28:45.000
Update Date
2015-11-09T10:25:37.000
Closed Date
2015-11-06T10:25:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2472987.0450535600
Y Coordinate
7012146.4525027600
Lat Long Location
10731 MARSH LN, DALLAS, TX
Unique Key
1175519969
15-00510030
Service Request Number: 15-00510030 • Address: 405 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00510030
Address
405 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-28T16:26:34.000
Status
Closed
Created Date
2015-11-04T16:26:34.000
Update Date
2015-12-02T14:26:00.000
Closed Date
2015-12-02T14:25:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487166.4134667600
Y Coordinate
6961001.0745454400
Lat Long Location
405 N EWING AVE, DALLAS, TX, 75203
Unique Key
1175519600
15-00566884
Service Request Number: 15-00566884 • Address: 4500 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00566884
Address
4500 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-14T11:37:24.000
Status
Closed
Created Date
2015-12-11T11:37:24.000
Update Date
2015-12-11T12:24:09.000
Closed Date
2015-12-11T12:24:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480460.0765571200
Y Coordinate
6996651.8207793400
Lat Long Location
4500 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1179303479
15-00509794
Service Request Number: 15-00509794 • Address: 207 N HASKELL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00509794
Address
207 N HASKELL AVE, DALLAS, TX 75246
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-17T15:38:02.000
Status
Closed
Created Date
2015-11-04T15:38:02.000
Update Date
2016-01-13T07:09:05.000
Closed Date
2016-01-13T07:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499512.7861227400
Y Coordinate
6974549.1503244900
Lat Long Location
207 N HASKELL AVE, DALLAS, TX, 75246
Unique Key
1175503094
15-00499416
Service Request Number: 15-00499416 • Address: 208 N MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00499416
Address
208 N MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-12T11:49:00.000
Status
Closed
Created Date
2015-10-29T11:49:00.000
Update Date
2015-10-29T11:50:51.000
Closed Date
2015-10-29T11:50:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475330.0388940100
Y Coordinate
6958585.2303598900
Lat Long Location
208 N MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1174833393
15-00566961
Service Request Number: 15-00566961 • Address: 128 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00566961
Address
128 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-27T12:17:33.000
Status
Closed
Created Date
2015-12-11T12:17:33.000
Update Date
2016-01-21T16:24:41.000
Closed Date
2016-01-21T16:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483988.7626652300
Y Coordinate
6957460.2300639300
Lat Long Location
128 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1179308926