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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00499449
Service Request Number: 15-00499449 • Address: 9210 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00499449
Address
9210 S HAMPTON RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-14T11:58:18.000
Status
Closed
Created Date
2015-10-29T11:58:18.000
Update Date
2015-11-04T13:48:15.000
Closed Date
2015-11-04T13:48:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474245.0161262100
Y Coordinate
6918411.5808934300
Lat Long Location
9210 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1174835400
15-00517498
Service Request Number: 15-00517498 • Address: 2400 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00517498
Address
2400 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-22T23:21:46.000
Status
Closed
Created Date
2015-11-09T23:21:46.000
Update Date
2016-05-11T07:47:31.000
Closed Date
2016-05-11T07:47:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2532654.9395320500
Y Coordinate
6962104.9443944800
Lat Long Location
2400 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1176027360
15-00461265
Service Request Number: 15-00461265 • Address: ROYAL LN & N CENTRAL EXPY, DALLAS, 75243, DALLAS, TX 75243 • City Council District: 11
Service Request Number
15-00461265
Address
ROYAL LN & N CENTRAL EXPY, DALLAS, 75243, DALLAS, TX 75243
City Council District
11
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-20T14:52:37.000
Status
Closed
Created Date
2015-10-06T14:52:37.000
Update Date
2015-10-08T10:01:06.000
Closed Date
2015-10-08T10:01:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499685.0575896500
Y Coordinate
7014216.8850071800
Unique Key
1172291366
15-00557355
Service Request Number: 15-00557355 • Address: 1001 S ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00557355
Address
1001 S ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-13T17:32:34.000
Status
Closed
Created Date
2015-12-05T17:32:34.000
Update Date
2015-12-07T12:18:50.000
Closed Date
2015-12-07T12:18:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481705.1943919700
Y Coordinate
6954845.7502241500
Lat Long Location
1001 S ADAMS AVE, DALLAS, TX, 75208
Unique Key
1178662649
15-00498957
Service Request Number: 15-00498957 • Address: 215 N NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00498957
Address
215 N NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-05T09:57:10.000
Status
Closed
Created Date
2015-10-29T09:57:10.000
Update Date
2015-10-29T10:04:16.000
Closed Date
2015-10-29T10:04:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2533472.8670244600
Y Coordinate
6947609.9454189800
Lat Long Location
215 N NACHITA DR, DALLAS, TX, 75217
Unique Key
1174807419
15-00510015
Service Request Number: 15-00510015 • Address: 3780 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00510015
Address
3780 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-07T16:23:07.000
Status
Closed
Created Date
2015-11-04T16:23:07.000
Update Date
2015-11-05T18:10:34.000
Closed Date
2015-11-05T18:10:33.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474189.1111743200
Y Coordinate
7000329.0080471200
Lat Long Location
3780 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1175518265
15-00567315
Service Request Number: 15-00567315 • Address: 612 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00567315
Address
612 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T14:33:08.000
Status
Closed
Created Date
2015-12-11T14:33:08.000
Update Date
2015-12-19T21:10:36.000
Closed Date
2015-12-19T21:10:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493630.8924194900
Y Coordinate
6957242.6226536900
Lat Long Location
612 AVENUE, DALLAS, TX, 75203
Unique Key
1179330500
15-00557473
Service Request Number: 15-00557473 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00557473
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-21T08:40:01.000
Status
Duplicate (closed)
Created Date
2015-12-06T08:40:01.000
Update Date
2015-12-14T16:26:23.000
Closed Date
2015-12-14T16:26:23.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3019245200
Y Coordinate
6969328.4799768000
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1178675287
15-00510086
Service Request Number: 15-00510086 • Address: 100 N GLASGOW DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00510086
Address
100 N GLASGOW DR, DALLAS, TX 75214
City Council District
14
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-18T16:38:32.000
Status
Closed
Created Date
2015-11-04T16:38:32.000
Update Date
2015-11-13T13:45:35.000
Closed Date
2015-11-13T13:45:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505714.9572078000
Y Coordinate
6980483.1544674800
Lat Long Location
100 N GLASGOW DR, DALLAS, TX, 75214
Unique Key
1175523958
15-00499513
Service Request Number: 15-00499513 • Address: 1010 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00499513
Address
1010 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-05T12:15:13.000
Status
Closed
Created Date
2015-10-29T12:15:13.000
Update Date
2015-11-03T16:49:37.000
Closed Date
2015-11-03T16:47:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2468406.2994692000
Y Coordinate
6983508.8401215100
Lat Long Location
1010 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1174839486
15-00510178
Service Request Number: 15-00510178 • Address: 10031 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
15-00510178
Address
10031 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-12T17:23:21.000
Status
Closed
Created Date
2015-11-04T17:23:21.000
Update Date
2015-11-16T13:36:48.000
Closed Date
2015-11-12T09:22:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516892.2446745100
Y Coordinate
7001887.3926523000
Lat Long Location
10031 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1175529899
15-00529208
Service Request Number: 15-00529208 • Address: 630 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00529208
Address
630 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T08:54:41.000
Status
Closed
Created Date
2015-11-17T08:54:41.000
Update Date
2015-11-17T10:46:42.000
Closed Date
2015-11-17T10:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474342.7221782300
Y Coordinate
6959777.1321889600
Lat Long Location
630 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1176819517
15-00567027
Service Request Number: 15-00567027 • Address: 310 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567027
Address
310 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-18T12:50:55.000
Status
Closed
Created Date
2015-12-11T12:50:55.000
Update Date
2015-12-16T16:36:07.000
Closed Date
2015-12-16T16:36:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482938.4273643200
Y Coordinate
6957357.9704462200
Lat Long Location
310 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1179313637
15-00567226
Service Request Number: 15-00567226 • Address: 5511 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Department of Sanitation Services
Service Request Number
15-00567226
Address
5511 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-28T14:01:13.000
Status
Closed
Created Date
2015-12-11T14:01:13.000
Update Date
2015-12-17T11:32:07.000
Closed Date
2015-12-17T11:32:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485726.2398990900
Y Coordinate
6991479.4559921900
Lat Long Location
5511 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1179325140
15-00522081
Service Request Number: 15-00522081 • Address: 3717 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00522081
Address
3717 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-07T09:10:07.000
Status
Closed
Created Date
2015-11-12T09:10:07.000
Update Date
2015-11-12T10:26:44.000
Closed Date
2015-11-12T10:26:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2491747.8355718100
Y Coordinate
6943096.5293855800
Lat Long Location
3717 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1176344734
15-00567204
Service Request Number: 15-00567204 • Address: 135 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00567204
Address
135 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-16T13:52:27.000
Status
Closed
Created Date
2015-12-11T13:52:27.000
Update Date
2015-12-15T10:04:16.000
Closed Date
2015-12-15T10:04:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522053.9187507800
Y Coordinate
6946742.4438848600
Lat Long Location
135 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1179323669
15-00510066
Service Request Number: 15-00510066 • Address: 229 W JERDEN LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00510066
Address
229 W JERDEN LN, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-17T16:34:17.000
Status
Closed
Created Date
2015-11-04T16:34:17.000
Update Date
2016-03-31T12:59:41.000
Closed Date
2016-03-31T12:59:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483459.8059136900
Y Coordinate
6954619.2098152400
Lat Long Location
229 W JERDEN LN, DALLAS, TX, 75208
Unique Key
1175522394
15-00567279
Service Request Number: 15-00567279 • Address: 13423 BLOSSOMHEATH LN, DALLAS, TX • City Council District: 11
Service Request Number
15-00567279
Address
13423 BLOSSOMHEATH LN, DALLAS, TX
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-26T14:21:31.000
Status
Closed
Created Date
2015-12-11T14:21:31.000
Update Date
2015-12-23T15:21:37.000
Closed Date
2015-12-23T15:21:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499946.1275690600
Y Coordinate
7025743.2354103300
Lat Long Location
13423 BLOSSOMHEATH LN, DALLAS, TX
Unique Key
1179328260
15-00510068
Service Request Number: 15-00510068 • Address: 731 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00510068
Address
731 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-07T16:34:29.000
Status
Closed
Created Date
2015-11-04T16:34:29.000
Update Date
2015-11-04T16:45:17.000
Closed Date
2015-11-04T16:45:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485250.8036843200
Y Coordinate
6955928.8905268000
Lat Long Location
731 S STOREY ST, DALLAS, TX, 75203
Unique Key
1175522518
15-00567244
Service Request Number: 15-00567244 • Address: 7509 WOODTHRUSH DR, DALLAS, TX • City Council District: 11
Service Request Number
15-00567244
Address
7509 WOODTHRUSH DR, DALLAS, TX
City Council District
11
Department
Department of Public Works
Service Request Type
Paving - Neighborhood Street - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-04T14:05:58.000
Status
Closed
Created Date
2015-12-11T14:05:58.000
Update Date
2015-12-14T09:11:32.000
Closed Date
2015-12-14T09:11:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2497376.0974492200
Y Coordinate
7010768.8750244300
Lat Long Location
7509 WOODTHRUSH DR, DALLAS, TX
Unique Key
1179325983
15-00557524
Service Request Number: 15-00557524 • Address: 232 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00557524
Address
232 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-13T10:35:42.000
Status
Closed
Created Date
2015-12-06T10:35:42.000
Update Date
2015-12-07T09:34:13.000
Closed Date
2015-12-07T09:34:13.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488465.8344231600
Y Coordinate
6970839.8146004200
Lat Long Location
232 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1178678912
15-00522145
Service Request Number: 15-00522145 • Address: 2502 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00522145
Address
2502 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Tethering - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-15T09:19:28.000
Status
Closed
Created Date
2015-11-12T09:19:28.000
Update Date
2015-11-12T09:20:46.000
Closed Date
2015-11-12T09:20:46.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2494700.0382234800
Y Coordinate
6945270.1619323900
Lat Long Location
2502 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1176348630
15-00566957
Service Request Number: 15-00566957 • Address: 4415 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00566957
Address
4415 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T12:15:24.000
Status
Closed
Created Date
2015-12-11T12:15:24.000
Update Date
2016-01-13T21:11:25.000
Closed Date
2016-01-13T21:11:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481173.5234756300
Y Coordinate
6991417.0181356400
Lat Long Location
4415 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1179308645
15-00557590
Service Request Number: 15-00557590 • Address: 2618 S VERNON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00557590
Address
2618 S VERNON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-14T13:11:17.000
Status
Closed
Created Date
2015-12-06T13:11:17.000
Update Date
2015-12-07T12:45:40.000
Closed Date
2015-12-07T12:45:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479821.0631628000
Y Coordinate
6948709.3615857400
Lat Long Location
2618 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1178684024
15-00578841
Service Request Number: 15-00578841 • Address: 301 N AUGUSTA ST, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00578841
Address
301 N AUGUSTA ST, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-24T04:57:30.000
Status
Closed
Created Date
2015-12-21T04:57:30.000
Update Date
2015-12-21T06:19:33.000
Closed Date
2015-12-21T06:19:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503465.3036539600
Y Coordinate
6978784.9947068800
Lat Long Location
301 N AUGUSTA ST, DALLAS, TX, 75214
Unique Key
1180164607
15-00566866
Service Request Number: 15-00566866 • Address: 1000 S ST PAUL ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00566866
Address
1000 S ST PAUL ST, DALLAS, TX 75201
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-12T11:28:45.000
Status
Closed
Created Date
2015-12-11T11:28:45.000
Update Date
2015-12-11T14:00:24.000
Closed Date
2015-12-11T12:18:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493305.1100127500
Y Coordinate
6969381.3848238400
Lat Long Location
1000 S ST PAUL ST, DALLAS, TX, 75201
Unique Key
1179302217
15-00510089
Service Request Number: 15-00510089 • Address: 509 AVENUE J, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00510089
Address
509 AVENUE J, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-12T16:39:07.000
Status
Closed
Created Date
2015-11-04T16:39:07.000
Update Date
2015-11-16T13:33:52.000
Closed Date
2015-11-16T13:33:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494201.2016379500
Y Coordinate
6957856.9284810800
Lat Long Location
509 AVENUE, DALLAS, TX, 75203
Unique Key
1175524084
15-00557539
Service Request Number: 15-00557539 • Address: 203 E CRESTWOOD DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00557539
Address
203 E CRESTWOOD DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-09T11:20:16.000
Status
Closed
Created Date
2015-12-06T11:20:16.000
Update Date
2015-12-06T13:17:03.000
Closed Date
2015-12-06T11:22:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484656.3687413100
Y Coordinate
6952145.2341611500
Lat Long Location
203 E CRESTWOOD DR, DALLAS, TX, 75216
Unique Key
1178680072
15-00557582
Service Request Number: 15-00557582 • Address: 2400 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00557582
Address
2400 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-13T12:51:57.000
Status
Closed
Created Date
2015-12-06T12:51:57.000
Update Date
2015-12-08T15:24:53.000
Closed Date
2015-12-08T15:24:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494308.2445584100
Y Coordinate
6979760.9775029800
Lat Long Location
2400 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1178683364
15-00510110
Service Request Number: 15-00510110 • Address: 1704 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00510110
Address
1704 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-05T16:45:20.000
Status
Closed
Created Date
2015-11-04T16:45:20.000
Update Date
2015-11-05T10:40:51.000
Closed Date
2015-11-05T10:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476310.0774785100
Y Coordinate
6948952.5632290600
Lat Long Location
1704 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1175525680
15-00510094
Service Request Number: 15-00510094 • Address: 339 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00510094
Address
339 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-09T16:40:33.000
Status
Closed
Created Date
2015-11-04T16:40:33.000
Update Date
2015-11-06T08:17:48.000
Closed Date
2015-11-06T08:17:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482811.2625102600
Y Coordinate
6956328.1769521600
Lat Long Location
339 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1175524532
15-00567017
Service Request Number: 15-00567017 • Address: 4415 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00567017
Address
4415 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-06-03T12:41:45.000
Status
Closed
Created Date
2015-12-11T12:41:45.000
Update Date
2016-01-13T21:10:11.000
Closed Date
2016-01-13T21:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481173.5229012100
Y Coordinate
6991417.0171009100
Lat Long Location
4415 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1179312838
15-00566995
Service Request Number: 15-00566995 • Address: 749 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00566995
Address
749 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T12:33:42.000
Status
Closed
Created Date
2015-12-11T12:33:42.000
Update Date
2016-02-12T14:53:59.000
Closed Date
2016-02-12T14:53:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487914.7004259700
Y Coordinate
6924698.8077593800
Lat Long Location
749 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1179311435
15-00552502
Service Request Number: 15-00552502 • Address: 2000 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00552502
Address
2000 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-08T17:18:46.000
Status
Closed
Created Date
2015-12-02T17:18:46.000
Update Date
2016-08-31T09:54:34.000
Closed Date
2016-08-31T09:54:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474536.9824007400
Y Coordinate
6967987.1332201300
Lat Long Location
2000 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1178321395
16-00000029
Service Request Number: 16-00000029 • Address: 5500 E R L THORNTON FWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
16-00000029
Address
5500 E R L THORNTON FWY, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-04T07:40:02.000
Status
Closed
Created Date
2016-01-01T07:40:02.000
Update Date
2016-01-01T08:07:40.000
Closed Date
2016-01-01T08:07:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506930.3122365100
Y Coordinate
6975273.0095323200
Lat Long Location
5500 E R L THORNTON FWY, DALLAS, TX, 75223
Unique Key
1181164986
16-00003102
Service Request Number: 16-00003102 • Address: 1514 S MONTE CARLO ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
16-00003102
Address
1514 S MONTE CARLO ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-08T09:45:21.000
Status
Closed
Created Date
2016-01-05T09:45:21.000
Update Date
2016-01-05T10:12:31.000
Closed Date
2016-01-05T10:12:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477611.4984843700
Y Coordinate
6943967.1861389700
Lat Long Location
1514 S MONTE CARLO ST, DALLAS, TX, 75224
Unique Key
1181419568
15-00579046
Service Request Number: 15-00579046 • Address: 1600 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00579046
Address
1600 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-06T09:05:06.000
Status
Closed
Created Date
2015-12-21T09:05:06.000
Update Date
2015-12-24T11:14:52.000
Closed Date
2015-12-24T11:14:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477089.1337071800
Y Coordinate
6946320.0815854600
Lat Long Location
1600 W SANER AVE, DALLAS, TX, 75224
Unique Key
1180180799
15-00493564
Service Request Number: 15-00493564 • Address: 2302 MOUNTAIN LAKE RD, DALLAS, TX • City Council District: 1
Service Request Number
15-00493564
Address
2302 MOUNTAIN LAKE RD, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-02T22:47:24.000
Status
Closed
Created Date
2015-10-26T22:47:24.000
Update Date
2015-10-27T07:37:19.000
Closed Date
2015-10-27T07:37:19.000
Priority
Standard
Method Received Description
Web
X Coordinate
2474135.4341911000
Y Coordinate
6949356.7160725800
Lat Long Location
2302 MOUNTAIN LAKE RD, DALLAS, TX
Unique Key
1174431122
15-00567473
Service Request Number: 15-00567473 • Address: 616 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00567473
Address
616 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T15:21:15.000
Status
Closed
Created Date
2015-12-11T15:21:15.000
Update Date
2016-01-06T11:11:15.000
Closed Date
2016-01-06T11:11:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493636.2343072400
Y Coordinate
6957228.9151526300
Lat Long Location
616 AVENUE, DALLAS, TX, 75203
Unique Key
1179339838
15-00522332
Service Request Number: 15-00522332 • Address: 6400 W RED BIRD LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00522332
Address
6400 W RED BIRD LN, DALLAS, TX 75236
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-28T09:59:44.000
Status
Closed
Created Date
2015-11-12T09:59:44.000
Update Date
2015-11-19T12:02:09.000
Closed Date
2015-11-19T12:02:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2451687.7738381600
Y Coordinate
6932645.2566122200
Lat Long Location
6400 W RED BIRD LN, DALLAS, TX, 75236
Unique Key
1176360721
15-00567486
Service Request Number: 15-00567486 • Address: 616 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00567486
Address
616 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T15:24:48.000
Status
Closed
Created Date
2015-12-11T15:24:48.000
Update Date
2016-01-14T10:50:54.000
Closed Date
2016-01-14T10:50:53.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493636.2331770900
Y Coordinate
6957228.9137165300
Lat Long Location
616 AVENUE, DALLAS, TX, 75203
Unique Key
1179340640
15-00567350
Service Request Number: 15-00567350 • Address: 6310 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
15-00567350
Address
6310 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T14:49:31.000
Status
Closed
Created Date
2015-12-11T14:49:31.000
Update Date
2016-02-26T17:01:05.000
Closed Date
2016-02-26T17:01:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2523302.6038499100
Y Coordinate
6979251.7238229600
Lat Long Location
6310 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1179332836
15-00522552
Service Request Number: 15-00522552 • Address: 610 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00522552
Address
610 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-28T10:59:59.000
Status
Closed
Created Date
2015-11-12T10:59:59.000
Update Date
2015-11-19T12:02:44.000
Closed Date
2015-11-19T12:02:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486478.5120150000
Y Coordinate
6959001.9131130400
Lat Long Location
610 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1176375030
16-00003127
Service Request Number: 16-00003127 • Address: 604 S LAMAR ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
16-00003127
Address
604 S LAMAR ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Pay Lot Booting - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T09:55:32.000
Status
Closed
Created Date
2016-01-05T09:55:32.000
Update Date
2016-01-08T07:50:17.000
Closed Date
2016-01-08T07:43:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2490008.2296012100
Y Coordinate
6969378.4758418700
Lat Long Location
604 S LAMAR ST, DALLAS, TX, 75202
Unique Key
1181421459
15-00567771
Service Request Number: 15-00567771 • Address: 723 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567771
Address
723 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-12T16:53:59.000
Status
Closed
Created Date
2015-12-11T16:53:59.000
Update Date
2015-12-12T12:56:24.000
Closed Date
2015-12-12T12:52:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473611.5975840300
Y Coordinate
6960217.7318420900
Lat Long Location
723 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1179361928
16-00003068
Service Request Number: 16-00003068 • Address: 9324 WHITTENBURG GATE, DALLAS, TX 75243 • City Council District: 10
Service Request Number
16-00003068
Address
9324 WHITTENBURG GATE, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-04T09:28:28.000
Status
Closed
Created Date
2016-01-05T09:28:28.000
Update Date
2016-01-05T09:28:28.000
Closed Date
2016-01-05T09:28:28.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502066.9242641600
Y Coordinate
7015802.4640688200
Lat Long Location
9324 WHITTENBURG, DALLAS, TX, 75243
Unique Key
1181416838
15-00567805
Service Request Number: 15-00567805 • Address: 300 S COCKRELL HILL RD, DALLAS, TX 75211 • Department: Police Department
Service Request Number
15-00567805
Address
300 S COCKRELL HILL RD, DALLAS, TX 75211
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-26T17:17:47.000
Status
Closed
Created Date
2015-12-11T17:17:47.000
Update Date
2015-12-21T09:26:38.000
Closed Date
2015-12-21T09:26:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2463076.5575210000
Y Coordinate
6957142.5802778100
Lat Long Location
300 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1179363992
15-00567533
Service Request Number: 15-00567533 • Address: 727 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00567533
Address
727 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-18T15:37:13.000
Status
Closed
Created Date
2015-12-11T15:37:13.000
Update Date
2016-01-09T15:21:36.000
Closed Date
2016-01-09T15:21:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2485250.4926407600
Y Coordinate
6955947.9359729700
Lat Long Location
727 S STOREY ST, DALLAS, TX, 75203
Unique Key
1179343773
15-00522482
Service Request Number: 15-00522482 • Address: 8000 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00522482
Address
8000 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-06T10:38:02.000
Status
Closed
Created Date
2015-11-12T10:38:02.000
Update Date
2016-01-12T12:50:36.000
Closed Date
2016-01-12T12:50:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479421.3080682000
Y Coordinate
6923678.8410971600
Lat Long Location
8000 S POLK ST, DALLAS, TX, 75232
Unique Key
1176370346
15-00567430
Service Request Number: 15-00567430 • Address: 617 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00567430
Address
617 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T15:13:08.000
Status
Closed
Created Date
2015-12-11T15:13:08.000
Update Date
2016-01-14T10:51:40.000
Closed Date
2016-01-14T10:51:39.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493598.9644100000
Y Coordinate
6957214.3908708900
Lat Long Location
617 AVENUE, DALLAS, TX, 75203
Unique Key
1179337549
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