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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00493558
Service Request Number: 15-00493558 • Address: 230 W JERDEN LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00493558
Address
230 W JERDEN LN, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T22:18:59.000
Status
Closed
Created Date
2015-10-26T22:18:59.000
Update Date
2015-10-29T11:41:34.000
Closed Date
2015-10-29T11:41:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2483448.0457316900
Y Coordinate
6954579.4951496800
Lat Long Location
230 W JERDEN LN, DALLAS, TX, 75208
Unique Key
1174430660
15-00522305
Service Request Number: 15-00522305 • Address: 103 S ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00522305
Address
103 S ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-21T09:52:00.000
Status
Closed
Created Date
2015-11-12T09:52:00.000
Update Date
2015-12-10T21:00:07.000
Closed Date
2015-12-10T20:54:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481831.2387462900
Y Coordinate
6958052.8114053000
Lat Long Location
103 S ADAMS AVE, DALLAS, TX, 75208
Unique Key
1176358927
15-00522535
Service Request Number: 15-00522535 • Address: 2730 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00522535
Address
2730 N HENDERSON AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-17T10:53:27.000
Status
Closed
Created Date
2015-11-12T10:53:27.000
Update Date
2015-11-13T13:22:33.000
Closed Date
2015-11-13T13:22:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496106.9876116400
Y Coordinate
6984969.9236728500
Lat Long Location
2730 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1176373895
16-00003046
Service Request Number: 16-00003046 • Address: 3000 HOLMES ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00003046
Address
3000 HOLMES ST, DALLAS, TX 75215
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-03-10T09:17:06.000
Status
Closed
Created Date
2016-01-05T09:17:06.000
Update Date
2016-01-27T07:40:51.000
Closed Date
2016-01-27T07:40:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497774.5866222000
Y Coordinate
6964039.9727055400
Lat Long Location
3000 HOLMES ST, DALLAS, TX, 75215
Unique Key
1181415242
15-00578977
Service Request Number: 15-00578977 • Address: 1658 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00578977
Address
1658 N HAMPTON RD, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-29T08:41:46.000
Status
Duplicate (closed)
Created Date
2015-12-21T08:41:46.000
Update Date
2015-12-23T08:04:58.000
Closed Date
2015-12-23T08:04:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473650.4414703600
Y Coordinate
6966181.2518725900
Lat Long Location
1658 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1180175876
15-00567112
Service Request Number: 15-00567112 • Address: 712 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567112
Address
712 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T13:18:57.000
Status
Closed
Created Date
2015-12-11T13:18:57.000
Update Date
2015-12-17T09:23:52.000
Closed Date
2015-12-17T09:23:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480524.7093314000
Y Coordinate
6959643.9386691200
Lat Long Location
712 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1179318375
15-00567761
Service Request Number: 15-00567761 • Address: 2627 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00567761
Address
2627 N GARRETT AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-16T16:51:49.000
Status
Closed
Created Date
2015-12-11T16:51:49.000
Update Date
2015-12-14T16:52:19.000
Closed Date
2015-12-14T16:52:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495839.8971593100
Y Coordinate
6983981.8148526800
Lat Long Location
2627 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1179361394
15-00467241
Service Request Number: 15-00467241 • Address: N HALL ST & OAK GROVE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00467241
Address
N HALL ST & OAK GROVE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T15:08:53.000
Status
Closed
Created Date
2015-10-09T15:08:53.000
Update Date
2015-10-12T10:47:44.000
Closed Date
2015-10-12T10:47:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491291.8441164300
Y Coordinate
6979450.0975091000
Unique Key
1172696177
15-00522472
Service Request Number: 15-00522472 • Address: 4510 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00522472
Address
4510 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-21T10:35:45.000
Status
Closed
Created Date
2015-11-12T10:35:45.000
Update Date
2015-12-27T18:41:28.000
Closed Date
2015-12-27T18:35:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493635.6398712300
Y Coordinate
6939729.6826341300
Lat Long Location
4510 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1176369722
15-00567623
Service Request Number: 15-00567623 • Address: 6400 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00567623
Address
6400 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-18T15:59:11.000
Status
Closed
Created Date
2015-12-11T15:59:11.000
Update Date
2015-12-11T16:00:11.000
Closed Date
2015-12-11T16:00:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505101.3183771800
Y Coordinate
6991673.6628715500
Lat Long Location
6400 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1179349132
15-00522362
Service Request Number: 15-00522362 • Address: 808 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00522362
Address
808 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-19T10:06:35.000
Status
Closed
Created Date
2015-11-12T10:06:35.000
Update Date
2015-11-13T15:05:37.000
Closed Date
2015-11-13T15:05:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487177.4038835300
Y Coordinate
6962666.7010433200
Lat Long Location
808 N EWING AVE, DALLAS, TX, 75203
Unique Key
1176362661
15-00493607
Service Request Number: 15-00493607 • Address: 7599 EAST GRAND AVE, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00493607
Address
7599 EAST GRAND AVE, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-09T04:44:16.000
Status
Closed
Created Date
2015-10-27T04:44:16.000
Update Date
2015-12-07T14:43:02.000
Closed Date
2015-12-07T14:43:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512555.3790651700
Y Coordinate
6982760.0818324200
Lat Long Location
7599 EAST GRAND AVE, DALLAS, TX, 75214
Unique Key
1174434585
15-00522479
Service Request Number: 15-00522479 • Address: 234 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00522479
Address
234 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T10:37:23.000
Status
Closed
Created Date
2015-11-12T10:37:23.000
Update Date
2015-11-12T10:50:29.000
Closed Date
2015-11-12T10:50:27.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488464.2794094100
Y Coordinate
6970845.5838839500
Lat Long Location
234 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1176370175
15-00567282
Service Request Number: 15-00567282 • Address: 13423 BLOSSOMHEATH LN, DALLAS, TX • City Council District: 11
Service Request Number
15-00567282
Address
13423 BLOSSOMHEATH LN, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-27T14:23:16.000
Status
Closed
Created Date
2015-12-11T14:23:16.000
Update Date
2015-12-18T11:21:20.000
Closed Date
2015-12-18T11:21:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499946.1275690600
Y Coordinate
7025743.2354103300
Lat Long Location
13423 BLOSSOMHEATH LN, DALLAS, TX
Unique Key
1179328436
15-00567454
Service Request Number: 15-00567454 • Address: 601 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567454
Address
601 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-27T15:17:39.000
Status
Closed
Created Date
2015-12-11T15:17:39.000
Update Date
2016-01-11T15:57:45.000
Closed Date
2016-01-11T15:57:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481245.0930781000
Y Coordinate
6958105.8446131200
Lat Long Location
601 W 10TH ST, DALLAS, TX, 75208
Unique Key
1179338869
16-00003125
Service Request Number: 16-00003125 • Address: 418 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
16-00003125
Address
418 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-20T09:54:34.000
Status
Closed
Created Date
2016-01-05T09:54:34.000
Update Date
2016-01-11T08:56:13.000
Closed Date
2016-01-11T08:56:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493878.9338719900
Y Coordinate
6958198.2328461800
Lat Long Location
418 AVENUE, DALLAS, TX, 75203
Unique Key
1181421314
15-00522653
Service Request Number: 15-00522653 • Address: 228 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00522653
Address
228 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-29T11:22:28.000
Status
Closed
Created Date
2015-11-12T11:22:28.000
Update Date
2015-12-22T11:13:37.000
Closed Date
2015-12-22T11:13:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483730.2315680700
Y Coordinate
6929333.1928269000
Lat Long Location
228 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1176380728
15-00522537
Service Request Number: 15-00522537 • Address: 3727 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00522537
Address
3727 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-29T10:56:14.000
Status
Closed
Created Date
2015-11-12T10:56:14.000
Update Date
2015-11-24T11:36:03.000
Closed Date
2015-11-24T11:36:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491766.8994074000
Y Coordinate
6943063.0844411400
Lat Long Location
3727 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1176374102
16-00003132
Service Request Number: 16-00003132 • Address: 418 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
16-00003132
Address
418 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-14T09:56:12.000
Status
Closed
Created Date
2016-01-05T09:56:12.000
Update Date
2016-01-07T09:06:56.000
Closed Date
2016-01-07T09:06:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493878.9338719900
Y Coordinate
6958198.2328461800
Lat Long Location
418 AVENUE, DALLAS, TX, 75203
Unique Key
1181421725
15-00567665
Service Request Number: 15-00567665 • Address: 600 N VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00567665
Address
600 N VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-18T16:07:35.000
Status
Closed
Created Date
2015-12-11T16:07:35.000
Update Date
2015-12-14T11:42:06.000
Closed Date
2015-12-14T11:42:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480538.3223120300
Y Coordinate
6959655.4197510400
Lat Long Location
600 N VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1179352463
15-00578913
Service Request Number: 15-00578913 • Address: 4423 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00578913
Address
4423 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2016-02-04T08:05:43.000
Status
Closed
Created Date
2015-12-21T08:05:43.000
Update Date
2016-01-02T13:53:33.000
Closed Date
2016-01-02T13:53:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493022.1218506400
Y Coordinate
6939847.0001512400
Lat Long Location
4423 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1180171287
16-00003058
Service Request Number: 16-00003058 • Address: 2700 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00003058
Address
2700 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-20T09:23:29.000
Status
Closed
Created Date
2016-01-05T09:23:29.000
Update Date
2016-01-05T09:33:54.000
Closed Date
2016-01-05T09:33:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496279.0558570100
Y Coordinate
6949900.1121817600
Lat Long Location
2700 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1181416049
15-00522483
Service Request Number: 15-00522483 • Address: 135 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00522483
Address
135 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-21T10:38:07.000
Status
Closed
Created Date
2015-11-12T10:38:07.000
Update Date
2016-02-08T15:17:23.000
Closed Date
2016-02-08T15:17:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484049.5824750900
Y Coordinate
6950204.6990334800
Lat Long Location
135 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1176370402
15-00522276
Service Request Number: 15-00522276 • Address: 3430 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00522276
Address
3430 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-15T09:47:06.000
Status
Closed
Created Date
2015-11-12T09:47:06.000
Update Date
2015-11-13T11:05:11.000
Closed Date
2015-11-13T09:57:10.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477488.7488560100
Y Coordinate
6944444.1353481000
Lat Long Location
3430 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1176357315
15-00566900
Service Request Number: 15-00566900 • Address: 3323 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00566900
Address
3323 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-12T11:45:45.000
Status
Closed
Created Date
2015-12-11T11:45:45.000
Update Date
2015-12-11T11:49:09.000
Closed Date
2015-12-11T11:49:07.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500642.5011104600
Y Coordinate
6947799.7158760500
Lat Long Location
3323 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1179304624
15-00579042
Service Request Number: 15-00579042 • Address: 3913 S HAMPTON RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00579042
Address
3913 S HAMPTON RD, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-26T09:04:19.000
Status
Closed
Created Date
2015-12-21T09:04:19.000
Update Date
2016-01-08T14:57:00.000
Closed Date
2016-01-08T14:56:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2473846.6558723600
Y Coordinate
6939902.4763912000
Lat Long Location
3913 S HAMPTON RD, DALLAS, TX, 75233
Unique Key
1180180537
15-00566940
Service Request Number: 15-00566940 • Address: 1000 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00566940
Address
1000 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-18T12:05:42.000
Status
Closed
Created Date
2015-12-11T12:05:42.000
Update Date
2015-12-11T12:09:29.000
Closed Date
2015-12-10T12:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2556524.4644692700
Y Coordinate
6938401.6536008100
Lat Long Location
1000 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1179307328
16-00003197
Service Request Number: 16-00003197 • Address: 214 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
16-00003197
Address
214 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-14T10:17:37.000
Status
Closed
Created Date
2016-01-05T10:17:37.000
Update Date
2016-01-05T14:51:50.000
Closed Date
2016-01-05T14:51:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484482.9336528600
Y Coordinate
6961644.1684130400
Lat Long Location
214 E 5TH ST, DALLAS, TX, 75203
Unique Key
1181426119
15-00493545
Service Request Number: 15-00493545 • Address: 300 N WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00493545
Address
300 N WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-08T21:43:29.000
Status
Closed
Created Date
2015-10-26T21:43:29.000
Update Date
2015-10-28T09:04:51.000
Closed Date
2015-10-28T09:04:50.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468381.3485698300
Y Coordinate
6958633.8290745000
Lat Long Location
300 N WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1174429755
15-00567496
Service Request Number: 15-00567496 • Address: 616 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00567496
Address
616 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-27T15:27:30.000
Status
Closed
Created Date
2015-12-11T15:27:30.000
Update Date
2016-01-06T11:15:38.000
Closed Date
2016-01-06T11:15:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493636.2331770900
Y Coordinate
6957228.9137165300
Lat Long Location
616 AVENUE, DALLAS, TX, 75203
Unique Key
1179341292
15-00522425
Service Request Number: 15-00522425 • Address: 230 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00522425
Address
230 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T10:22:12.000
Status
Closed
Created Date
2015-11-12T10:22:12.000
Update Date
2015-11-19T12:24:15.000
Closed Date
2015-11-19T12:24:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488467.3889357700
Y Coordinate
6970834.0448310400
Lat Long Location
230 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1176366784
15-00567569
Service Request Number: 15-00567569 • Address: 557 N KRAMER ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00567569
Address
557 N KRAMER ST, DALLAS, TX 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-28T15:46:37.000
Status
Closed
Created Date
2015-12-11T15:46:37.000
Update Date
2015-12-12T04:42:42.000
Closed Date
2015-12-12T04:42:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467027.7535775000
Y Coordinate
6959369.1439590400
Lat Long Location
557 N KRAMER ST, DALLAS, TX, 75211
Unique Key
1179345995
15-00567552
Service Request Number: 15-00567552 • Address: 563 N KRAMER ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00567552
Address
563 N KRAMER ST, DALLAS, TX 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-28T15:41:35.000
Status
Closed
Created Date
2015-12-11T15:41:35.000
Update Date
2015-12-12T04:49:08.000
Closed Date
2015-12-12T04:49:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467027.4603861000
Y Coordinate
6959383.7161747100
Lat Long Location
563 N KRAMER ST, DALLAS, TX, 75211
Unique Key
1179344914
15-00567785
Service Request Number: 15-00567785 • Address: 1711 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00567785
Address
1711 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-04-21T17:03:29.000
Status
Closed
Created Date
2015-12-11T17:03:29.000
Update Date
2016-05-11T09:43:04.000
Closed Date
2016-05-11T09:40:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491698.9151039700
Y Coordinate
6958789.3784706900
Lat Long Location
1711 E 11TH ST, DALLAS, TX, 75203
Unique Key
1179362739
15-00522416
Service Request Number: 15-00522416 • Address: 2100 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00522416
Address
2100 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-19T10:19:03.000
Status
Closed
Created Date
2015-11-12T10:19:03.000
Update Date
2015-11-12T11:42:40.000
Closed Date
2015-11-12T11:42:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535679.4167503400
Y Coordinate
6933661.6574902600
Lat Long Location
2100 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1176366120
15-00493578
Service Request Number: 15-00493578 • Address: 6312 CHESLEY LN, DALLAS, TX • City Council District: 9
Service Request Number
15-00493578
Address
6312 CHESLEY LN, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-04T00:37:26.000
Status
Closed
Created Date
2015-10-27T00:37:26.000
Update Date
2015-12-01T08:58:18.000
Closed Date
2015-12-01T08:58:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2504373.0711856800
Y Coordinate
6995645.7138950500
Lat Long Location
6312 CHESLEY LN, DALLAS, TX
Unique Key
1174432350
15-00493712
Service Request Number: 15-00493712 • Address: 1011 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00493712
Address
1011 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-26T07:56:22.000
Status
Closed
Created Date
2015-10-27T07:56:22.000
Update Date
2015-10-27T08:23:54.000
Closed Date
2015-10-27T08:23:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456418.9339202200
Y Coordinate
6960510.6085736000
Lat Long Location
1011 N BAGLEY ST, DALLAS, TX, 75211
Unique Key
1174442245
15-00522334
Service Request Number: 15-00522334 • Address: 5221 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00522334
Address
5221 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-13T10:00:22.000
Status
Closed
Created Date
2015-11-12T10:00:22.000
Update Date
2015-11-12T14:21:42.000
Closed Date
2015-11-12T14:21:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2456794.4829066900
Y Coordinate
6958070.7378098600
Lat Long Location
5221 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1176360858
15-00567570
Service Request Number: 15-00567570 • Address: 3346 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00567570
Address
3346 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-28T15:46:38.000
Status
Closed
Created Date
2015-12-11T15:46:38.000
Update Date
2015-12-12T04:25:43.000
Closed Date
2015-12-12T04:25:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468252.8674780600
Y Coordinate
6948825.7320694000
Lat Long Location
3346 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1179346038
15-00567448
Service Request Number: 15-00567448 • Address: 3439 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00567448
Address
3439 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-16T15:16:54.000
Status
Closed
Created Date
2015-12-11T15:16:54.000
Update Date
2015-12-11T15:47:27.000
Closed Date
2015-12-11T15:47:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512318.1933575700
Y Coordinate
6988972.9491384900
Lat Long Location
3439 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1179338549
15-00561151
Service Request Number: 15-00561151 • Address: 2347 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00561151
Address
2347 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-11T14:29:47.000
Status
Closed
Created Date
2015-12-08T14:29:47.000
Update Date
2015-12-09T14:25:08.000
Closed Date
2015-12-09T14:25:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496423.4851834600
Y Coordinate
6937886.9858950500
Lat Long Location
2347 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1178923690
15-00567966
Service Request Number: 15-00567966 • Address: 557 N KRAMER ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00567966
Address
557 N KRAMER ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-01-21T04:38:01.000
Status
Closed
Created Date
2015-12-12T04:38:01.000
Update Date
2015-12-15T16:42:14.000
Closed Date
2015-12-15T16:42:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467027.7535775000
Y Coordinate
6959369.1439590400
Lat Long Location
557 N KRAMER ST, DALLAS, TX, 75211
Unique Key
1179377545
15-00573317
Service Request Number: 15-00573317 • Address: 3500 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00573317
Address
3500 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-23T08:23:15.000
Status
Closed
Created Date
2015-12-16T08:23:15.000
Update Date
2015-12-16T08:25:01.000
Closed Date
2015-12-16T08:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502151.1400304900
Y Coordinate
6947453.6157424300
Lat Long Location
3500 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1179749708
15-00517744
Service Request Number: 15-00517744 • Address: 1100 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00517744
Address
1100 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-17T08:13:47.000
Status
Closed
Created Date
2015-11-10T08:13:47.000
Update Date
2016-08-24T10:06:05.000
Closed Date
2016-08-24T10:06:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478904.0857404900
Y Coordinate
6954345.4053906200
Lat Long Location
1100 S POLK ST, DALLAS, TX, 75208
Unique Key
1176045398
15-00487740
Service Request Number: 15-00487740 • Address: 1212 W 9TH ST, DALLAS, TX • City Council District: 1
Service Request Number
15-00487740
Address
1212 W 9TH ST, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Apartments - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2016-03-04T20:00:52.000
Status
Closed
Created Date
2015-10-22T20:00:52.000
Update Date
2015-10-28T08:13:20.000
Closed Date
2015-10-28T08:13:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2478286.4354621500
Y Coordinate
6958501.6164609800
Lat Long Location
1212 W 9TH ST, DALLAS, TX
Unique Key
1174062457
15-00560189
Service Request Number: 15-00560189 • Address: 1232 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00560189
Address
1232 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-22T08:56:53.000
Status
Closed
Created Date
2015-12-08T08:56:53.000
Update Date
2016-01-05T08:14:08.000
Closed Date
2016-01-05T08:14:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489110.1167828000
Y Coordinate
6950456.0205636400
Lat Long Location
1232 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1178864385
15-00517763
Service Request Number: 15-00517763 • Address: 203 W MCVEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00517763
Address
203 W MCVEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-24T08:18:28.000
Status
Closed
Created Date
2015-11-10T08:18:28.000
Update Date
2015-12-10T14:40:46.000
Closed Date
2015-12-10T14:40:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483711.6440491400
Y Coordinate
6945082.9412465200
Lat Long Location
203 W MCVEY AVE, DALLAS, TX, 75224
Unique Key
1176046425
15-00487730
Service Request Number: 15-00487730 • Address: 6606 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 14
Service Request Number
15-00487730
Address
6606 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-15T19:23:07.000
Status
Closed
Created Date
2015-10-22T19:23:07.000
Update Date
2015-11-09T10:48:03.000
Closed Date
2015-11-09T10:48:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2506980.1881864800
Y Coordinate
6998827.0450031900
Lat Long Location
6606 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1174061664
15-00487666
Service Request Number: 15-00487666 • Address: 1398 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00487666
Address
1398 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-23T17:43:27.000
Status
Closed
Created Date
2015-10-22T17:43:27.000
Update Date
2015-10-23T14:52:57.000
Closed Date
2015-10-23T14:52:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2535190.8995513100
Y Coordinate
6955872.1432465000
Lat Long Location
1398 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1174057053
16-00133054
Service Request Number: 16-00133054 • Address: FOREST LN & WEBB CHAPEL RD, DALLAS, 75234, DALLAS, TX • City Council District: 6
Service Request Number
16-00133054
Address
FOREST LN & WEBB CHAPEL RD, DALLAS, 75234, DALLAS, TX
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-04-14T12:09:17.000
Status
Open
Created Date
2016-03-31T12:09:17.000
Update Date
2016-03-31T12:09:17.000
Closed Date
2016-03-31T12:09:17.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2467870.1110711400
Y Coordinate
7017800.2987000100
Unique Key
1199063139
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