311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00488605
Service Request Number: 15-00488605 • Address: 827 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00488605
Address
827 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-08T11:18:33.000
Status
Closed
Created Date
2015-10-23T11:18:33.000
Update Date
2015-11-23T09:53:32.000
Closed Date
2015-11-23T09:53:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476047.2432552000
Y Coordinate
6955393.2456006700
Lat Long Location
827 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1174116147
15-00517795
Service Request Number: 15-00517795 • Address: 326 W MCVEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00517795
Address
326 W MCVEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-24T08:27:40.000
Status
Closed
Created Date
2015-11-10T08:27:40.000
Update Date
2015-12-14T09:42:59.000
Closed Date
2015-12-14T09:42:58.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483041.6855853600
Y Coordinate
6944803.9117437900
Lat Long Location
326 W MCVEY AVE, DALLAS, TX, 75224
Unique Key
1176048356
15-00500333
Service Request Number: 15-00500333 • Address: 14616 OVERVIEW DR, DALLAS, TX • City Council District: 11
Service Request Number
15-00500333
Address
14616 OVERVIEW DR, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-03T16:37:51.000
Status
Closed
Created Date
2015-10-29T16:37:51.000
Update Date
2015-10-31T23:11:46.000
Closed Date
2015-10-31T23:11:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2498530.9727659900
Y Coordinate
7032197.8843363800
Lat Long Location
14616 OVERVIEW DR, DALLAS, TX
Unique Key
1174891904
15-00523759
Service Request Number: 15-00523759 • Address: 1404 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00523759
Address
1404 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-17T16:25:08.000
Status
Closed
Created Date
2015-11-12T16:25:08.000
Update Date
2015-11-18T09:18:41.000
Closed Date
2015-11-18T09:18:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2554850.5696667300
Y Coordinate
6936695.9833670200
Lat Long Location
1404 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1176448175
15-00469350
Service Request Number: 15-00469350 • Address: 919 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00469350
Address
919 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-15T10:59:39.000
Status
Closed
Created Date
2015-10-12T10:59:39.000
Update Date
2015-10-12T12:34:24.000
Closed Date
2015-10-12T12:34:23.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487643.0571760300
Y Coordinate
6950067.6588068000
Lat Long Location
919 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1172845271
15-00523864
Service Request Number: 15-00523864 • Address: 5803 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00523864
Address
5803 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T17:19:44.000
Status
Closed
Created Date
2015-11-12T17:19:44.000
Update Date
2015-11-12T22:15:55.000
Closed Date
2015-11-12T22:15:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487064.0187673200
Y Coordinate
7002053.0239908500
Lat Long Location
5803 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1176456713
15-00488836
Service Request Number: 15-00488836 • Address: 410 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00488836
Address
410 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-30T12:23:04.000
Status
Closed
Created Date
2015-10-23T12:23:04.000
Update Date
2015-12-03T13:08:13.000
Closed Date
2015-12-03T13:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477592.9959355600
Y Coordinate
6959172.2678481300
Lat Long Location
410 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1174128215
15-00518010
Service Request Number: 15-00518010 • Address: 400 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00518010
Address
400 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-17T09:39:12.000
Status
Closed
Created Date
2015-11-10T09:39:12.000
Update Date
2015-11-10T09:41:19.000
Closed Date
2015-11-10T09:41:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537984.1399311600
Y Coordinate
6945088.8323565300
Lat Long Location
400 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1176064075
15-00517813
Service Request Number: 15-00517813 • Address: 2021 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00517813
Address
2021 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T08:32:44.000
Status
Closed
Created Date
2015-11-10T08:32:44.000
Update Date
2015-11-12T12:51:30.000
Closed Date
2015-11-12T12:51:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497074.4986048100
Y Coordinate
6981540.2361122200
Lat Long Location
2021 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1176049536
15-00459061
Service Request Number: 15-00459061 • Address: 400 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00459061
Address
400 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-14T14:48:11.000
Status
Closed
Created Date
2015-10-05T14:48:11.000
Update Date
2015-10-08T08:47:35.000
Closed Date
2015-10-08T08:47:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477976.0926671200
Y Coordinate
6959145.6764851400
Lat Long Location
400 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1172147369
15-00512779
Service Request Number: 15-00512779 • Address: 5759 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00512779
Address
5759 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-20T08:23:05.000
Status
Closed
Created Date
2015-11-06T08:23:05.000
Update Date
2015-11-06T11:13:15.000
Closed Date
2015-11-06T11:13:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486566.2512534100
Y Coordinate
7002044.4562485000
Lat Long Location
5759 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1175700902
15-00469818
Service Request Number: 15-00469818 • Address: 510 N MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00469818
Address
510 N MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T13:52:57.000
Status
Closed
Created Date
2015-10-12T13:52:57.000
Update Date
2015-10-14T15:30:31.000
Closed Date
2015-10-14T15:30:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474595.4032219300
Y Coordinate
6959248.5112027700
Lat Long Location
510 N MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1172874600
15-00518013
Service Request Number: 15-00518013 • Address: 928 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00518013
Address
928 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-11T09:40:26.000
Status
Closed
Created Date
2015-11-10T09:40:26.000
Update Date
2015-11-10T17:07:33.000
Closed Date
2015-11-10T13:59:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487570.2210540300
Y Coordinate
6955883.5351574700
Lat Long Location
928 S EWING AVE, DALLAS, TX, 75216
Unique Key
1176064291
15-00500348
Service Request Number: 15-00500348 • Address: 7750 DENTCREST DR, DALLAS, TX • City Council District: 11
Service Request Number
15-00500348
Address
7750 DENTCREST DR, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-03T16:41:17.000
Status
Duplicate (closed)
Created Date
2015-10-29T16:41:17.000
Update Date
2015-10-31T23:12:29.000
Closed Date
2015-10-31T23:12:29.000
Priority
Standard
Method Received Description
Web
X Coordinate
2498066.8235353400
Y Coordinate
7032812.6260940300
Lat Long Location
7750 DENTCREST DR, DALLAS, TX
Unique Key
1174893026
15-00500275
Service Request Number: 15-00500275 • Address: 200 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00500275
Address
200 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-14T16:18:38.000
Status
Closed
Created Date
2015-10-29T16:18:38.000
Update Date
2016-06-28T11:57:04.000
Closed Date
2016-06-28T11:57:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2560976.2830461000
Y Coordinate
6942912.4411313100
Lat Long Location
200 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1174886396
15-00494787
Service Request Number: 15-00494787 • Address: 1142 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00494787
Address
1142 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T13:08:46.000
Status
Closed
Created Date
2015-10-27T13:08:46.000
Update Date
2015-10-28T11:11:31.000
Closed Date
2015-10-28T11:11:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478649.7573544300
Y Coordinate
6954511.9975485300
Lat Long Location
1142 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1174517997
15-00523707
Service Request Number: 15-00523707 • Address: 3707 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00523707
Address
3707 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-25T16:11:53.000
Status
Closed
Created Date
2015-11-12T16:11:53.000
Update Date
2015-12-09T15:41:59.000
Closed Date
2015-12-09T15:41:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466622.4770327900
Y Coordinate
6956154.6742727300
Lat Long Location
3707 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1176443291
15-00469848
Service Request Number: 15-00469848 • Address: 6017 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00469848
Address
6017 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Management Services
Service Request Type
Utility Complaint/Information - OFS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-23T14:03:55.000
Status
Closed
Created Date
2015-10-12T14:03:55.000
Update Date
2015-11-19T16:39:48.000
Closed Date
2015-11-19T16:39:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2501762.3208670700
Y Coordinate
6995325.2300939500
Lat Long Location
6017 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1172876560
15-00517962
Service Request Number: 15-00517962 • Address: 901 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00517962
Address
901 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T09:19:58.000
Status
Closed
Created Date
2015-11-10T09:19:58.000
Update Date
2015-11-12T10:48:20.000
Closed Date
2015-11-12T10:48:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479583.9761278500
Y Coordinate
6957389.8280203600
Lat Long Location
901 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1176060201
15-00488844
Service Request Number: 15-00488844 • Address: 1224 E LEDBETTER DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00488844
Address
1224 E LEDBETTER DR, DALLAS, TX
City Council District
3
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-12T12:24:39.000
Status
Closed
Created Date
2015-10-23T12:24:39.000
Update Date
2015-10-26T08:56:48.000
Closed Date
2015-10-26T08:56:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2490108.6023825400
Y Coordinate
6935347.4751953400
Lat Long Location
1224 E LEDBETTER DR, DALLAS, TX
Unique Key
1174128584
15-00517928
Service Request Number: 15-00517928 • Address: 4230 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00517928
Address
4230 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-11T09:10:04.000
Status
Closed
Created Date
2015-11-10T09:10:04.000
Update Date
2015-11-10T11:54:22.000
Closed Date
2015-11-10T11:50:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2463988.7823711200
Y Coordinate
6948788.9818005000
Lat Long Location
4230 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1176057557
15-00517864
Service Request Number: 15-00517864 • Address: 7137 EAST GRAND SERV W, DALLAS, TX 75223 • City Council District: 14
Service Request Number
15-00517864
Address
7137 EAST GRAND SERV W, DALLAS, TX 75223
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-24T08:48:50.000
Status
Closed
Created Date
2015-11-10T08:48:50.000
Update Date
2015-11-10T13:01:40.000
Closed Date
2015-11-10T13:01:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2510897.2732919400
Y Coordinate
6980671.5092379300
Lat Long Location
7137 EAST GRAND, DALLAS, TX, 75223
Unique Key
1176052716
15-00469284
Service Request Number: 15-00469284 • Address: 4100 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00469284
Address
4100 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-19T10:34:54.000
Status
Closed
Created Date
2015-10-12T10:34:54.000
Update Date
2015-10-12T10:38:28.000
Closed Date
2015-10-12T10:38:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464580.3607343000
Y Coordinate
6948794.4045953600
Lat Long Location
4100 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1172840823
15-00469650
Service Request Number: 15-00469650 • Address: 4743 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00469650
Address
4743 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-05T12:45:47.000
Status
Closed
Created Date
2015-10-12T12:45:47.000
Update Date
2016-03-22T01:27:42.000
Closed Date
2016-03-17T01:27:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2458664.8955151600
Y Coordinate
6957322.2365335000
Lat Long Location
4743 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1172863956
15-00469320
Service Request Number: 15-00469320 • Address: 1407 VERMONT AVE, DALLAS, TX • City Council District: 4
Service Request Number
15-00469320
Address
1407 VERMONT AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-08T10:48:28.000
Status
Closed
Created Date
2015-10-12T10:48:28.000
Update Date
2015-10-21T09:42:29.000
Closed Date
2015-10-21T09:42:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489933.8527435000
Y Coordinate
6951545.1627075700
Lat Long Location
1407 VERMONT AVE, DALLAS, TX
Unique Key
1172843294
15-00517850
Service Request Number: 15-00517850 • Address: 7137 EAST GRAND SERV W, DALLAS, TX 75223 • City Council District: 14
Service Request Number
15-00517850
Address
7137 EAST GRAND SERV W, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-26T08:44:14.000
Status
Duplicate (closed)
Created Date
2015-11-10T08:44:14.000
Update Date
2015-11-10T13:49:39.000
Closed Date
2015-11-10T13:49:39.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2510897.2732919400
Y Coordinate
6980671.5092379300
Lat Long Location
7137 EAST GRAND, DALLAS, TX, 75223
Unique Key
1176051788
15-00517906
Service Request Number: 15-00517906 • Address: 510 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00517906
Address
510 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-17T09:02:39.000
Status
Closed
Created Date
2015-11-10T09:02:39.000
Update Date
2016-08-24T10:38:24.000
Closed Date
2016-08-24T10:38:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474531.1085836400
Y Coordinate
6956543.1145620000
Lat Long Location
510 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1176055908
15-00517949
Service Request Number: 15-00517949 • Address: 200 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00517949
Address
200 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-17T09:15:20.000
Status
Closed
Created Date
2015-11-10T09:15:20.000
Update Date
2015-11-10T09:16:08.000
Closed Date
2015-11-10T09:16:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479047.5400632900
Y Coordinate
6957717.1046945600
Lat Long Location
200 S POLK ST, DALLAS, TX, 75208
Unique Key
1176059157
15-00459129
Service Request Number: 15-00459129 • Address: 6010 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00459129
Address
6010 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-04T15:07:30.000
Status
Closed
Created Date
2015-10-05T15:07:30.000
Update Date
2015-10-12T13:39:12.000
Closed Date
2015-10-12T13:37:00.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2453315.5375779000
Y Coordinate
6959275.0144268700
Lat Long Location
6010 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1172151684
15-00494706
Service Request Number: 15-00494706 • Address: 2930 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00494706
Address
2930 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-05T12:43:20.000
Status
Closed
Created Date
2015-10-27T12:43:20.000
Update Date
2015-10-30T13:47:01.000
Closed Date
2015-10-30T13:46:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535059.2397113200
Y Coordinate
6964999.9545270200
Lat Long Location
2930 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1174510018
15-00517802
Service Request Number: 15-00517802 • Address: 1031 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00517802
Address
1031 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T08:30:14.000
Status
Closed
Created Date
2015-11-10T08:30:14.000
Update Date
2015-11-12T17:07:15.000
Closed Date
2015-11-12T17:07:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2477544.0327802000
Y Coordinate
6961987.5109387200
Lat Long Location
1031 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1176048977
15-00512744
Service Request Number: 15-00512744 • Address: 600 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00512744
Address
600 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T08:10:48.000
Status
Closed
Created Date
2015-11-06T08:10:48.000
Update Date
2015-11-06T08:12:29.000
Closed Date
2015-11-06T08:12:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486507.4640114600
Y Coordinate
6941968.4920072000
Lat Long Location
600 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1175698263
15-00494773
Service Request Number: 15-00494773 • Address: 804 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00494773
Address
804 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T13:04:54.000
Status
Closed
Created Date
2015-10-27T13:04:54.000
Update Date
2015-10-27T13:40:42.000
Closed Date
2015-10-27T13:40:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477964.7354775000
Y Coordinate
6960955.9749767200
Lat Long Location
804 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1174516746
15-00469559
Service Request Number: 15-00469559 • Address: 122 N ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00469559
Address
122 N ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T12:14:55.000
Status
Closed
Created Date
2015-10-12T12:14:55.000
Update Date
2015-10-22T16:22:25.000
Closed Date
2015-10-22T16:22:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481865.4972060500
Y Coordinate
6958355.3787996700
Lat Long Location
122 N ADAMS AVE, DALLAS, TX, 75208
Unique Key
1172858263
15-00494717
Service Request Number: 15-00494717 • Address: 3328 PARVIA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00494717
Address
3328 PARVIA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-20T12:47:20.000
Status
Closed
Created Date
2015-10-27T12:47:20.000
Update Date
2016-02-19T09:12:03.000
Closed Date
2016-02-10T09:11:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480596.6980467200
Y Coordinate
6971537.2227686300
Lat Long Location
3328 PARVIA AVE, DALLAS, TX, 75212
Unique Key
1174511338
15-00523658
Service Request Number: 15-00523658 • Address: 2800 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00523658
Address
2800 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-21T16:02:27.000
Status
Closed
Created Date
2015-11-12T16:02:27.000
Update Date
2016-02-12T09:39:17.000
Closed Date
2016-02-12T09:39:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471917.3505500600
Y Coordinate
6927702.5605960100
Lat Long Location
2800 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1176439714
15-00523826
Service Request Number: 15-00523826 • Address: 434 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00523826
Address
434 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-15T16:58:18.000
Status
Closed
Created Date
2015-11-12T16:58:18.000
Update Date
2015-11-12T17:04:09.000
Closed Date
2015-11-12T17:04:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493398.7676797200
Y Coordinate
6957959.2055133000
Lat Long Location
434 AVENUE, DALLAS, TX, 75203
Unique Key
1176454500
15-00512758
Service Request Number: 15-00512758 • Address: 1209 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00512758
Address
1209 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-14T08:16:10.000
Status
Closed
Created Date
2015-11-06T08:16:10.000
Update Date
2015-11-19T16:11:36.000
Closed Date
2015-11-19T16:11:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474498.5891174700
Y Coordinate
6953619.1884181500
Lat Long Location
1209 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1175699286
15-00535517
Service Request Number: 15-00535517 • Address: 1014 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00535517
Address
1014 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-28T16:03:53.000
Status
Open
Created Date
2015-11-19T16:03:53.000
Update Date
2016-01-28T16:11:48.000
Closed Date
2015-11-20T09:34:07.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2487993.8530043900
Y Coordinate
6950029.9577357200
Lat Long Location
1014 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1177198725
15-00523673
Service Request Number: 15-00523673 • Address: 1107 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00523673
Address
1107 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-25T16:05:08.000
Status
Closed
Created Date
2015-11-12T16:05:08.000
Update Date
2016-03-07T23:32:50.000
Closed Date
2016-03-03T23:32:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457210.5330995200
Y Coordinate
6961065.9493346100
Lat Long Location
1107 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1176440576
15-00469467
Service Request Number: 15-00469467 • Address: 2357 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00469467
Address
2357 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-19T11:42:35.000
Status
Closed
Created Date
2015-10-12T11:42:35.000
Update Date
2015-10-13T12:18:38.000
Closed Date
2015-10-13T12:18:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481852.7148557100
Y Coordinate
6948753.6226213300
Lat Long Location
2357 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1172852649
15-00512740
Service Request Number: 15-00512740 • Address: 1233 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00512740
Address
1233 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-14T08:09:24.000
Status
Closed
Created Date
2015-11-06T08:09:24.000
Update Date
2015-11-19T16:18:03.000
Closed Date
2015-11-19T16:18:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474497.7861531000
Y Coordinate
6953474.1869476200
Lat Long Location
1233 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1175697978
15-00469282
Service Request Number: 15-00469282 • Address: 112 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00469282
Address
112 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-19T10:34:21.000
Status
Closed
Created Date
2015-10-12T10:34:21.000
Update Date
2015-10-23T14:54:21.000
Closed Date
2015-10-12T16:32:00.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477973.3366144000
Y Coordinate
6958116.8567138600
Lat Long Location
112 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1172840691
15-00469428
Service Request Number: 15-00469428 • Address: 3415 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00469428
Address
3415 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T11:26:37.000
Status
Closed
Created Date
2015-10-12T11:26:37.000
Update Date
2015-10-14T07:16:25.000
Closed Date
2015-10-14T07:16:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2469785.9117952400
Y Coordinate
6942154.3424815900
Lat Long Location
3415 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1172850325
15-00469361
Service Request Number: 15-00469361 • Address: 200 N ST PAUL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00469361
Address
200 N ST PAUL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-15T11:03:16.000
Status
Closed
Created Date
2015-10-12T11:03:16.000
Update Date
2015-10-12T11:43:40.000
Closed Date
2015-10-12T11:43:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492194.8586355200
Y Coordinate
6971742.8389626500
Lat Long Location
200 N ST PAUL ST, DALLAS, TX, 75201
Unique Key
1172845968
15-00488775
Service Request Number: 15-00488775 • Address: 2800 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00488775
Address
2800 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-28T12:05:58.000
Status
Closed
Created Date
2015-10-23T12:05:58.000
Update Date
2015-10-23T16:30:03.000
Closed Date
2015-10-23T14:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2511864.8252643300
Y Coordinate
6985963.3519480000
Lat Long Location
2800 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1174124947
15-00518026
Service Request Number: 15-00518026 • Address: 1410 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00518026
Address
1410 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-24T09:44:23.000
Status
Closed
Created Date
2015-11-10T09:44:23.000
Update Date
2016-01-05T10:24:13.000
Closed Date
2016-01-05T10:24:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487720.6819374400
Y Coordinate
6953040.4487156100
Lat Long Location
1410 S EWING AVE, DALLAS, TX, 75216
Unique Key
1176065229
15-00557957
Service Request Number: 15-00557957 • Address: MATILDA ST & RAVENDALE LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
15-00557957
Address
MATILDA ST & RAVENDALE LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-13T08:29:44.000
Status
Closed
Created Date
2015-12-07T08:29:44.000
Update Date
2016-08-31T10:39:22.000
Closed Date
2016-08-31T10:39:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500498.5322980900
Y Coordinate
6992320.6222782900
Unique Key
1178715269
15-00469396
Service Request Number: 15-00469396 • Address: 211 N RECORD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00469396
Address
211 N RECORD ST, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-02T11:14:47.000
Status
Closed
Created Date
2015-10-12T11:14:47.000
Update Date
2015-10-22T08:23:49.000
Closed Date
2015-10-21T08:23:00.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2488660.4866156400
Y Coordinate
6970833.9473052600
Lat Long Location
211 N RECORD ST, DALLAS, TX, 75202
Unique Key
1172848243
15-00554150
Service Request Number: 15-00554150 • Address: 104 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00554150
Address
104 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T15:48:40.000
Status
Closed
Created Date
2015-12-03T15:48:40.000
Update Date
2015-12-04T11:19:41.000
Closed Date
2015-12-04T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539290.6404064200
Y Coordinate
6947270.3155207100
Lat Long Location
104 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1178433236