311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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16-00284323
Service Request Number: 16-00284323 • Address: AMESBURY DR & E LOVERS LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
16-00284323
Address
AMESBURY DR & E LOVERS LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-06-17T23:40:58.000
Status
Closed
Created Date
2016-06-13T23:40:58.000
Update Date
2016-06-14T14:52:32.000
Closed Date
2016-06-14T14:52:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501430.62812363
Y Coordinate
6996959.35101444
Unique Key
1213405907
15-00529968
Service Request Number: 15-00529968 • Address: AL LIPSCOMB WAY & S CESAR CHAVEZ BLVD, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
15-00529968
Address
AL LIPSCOMB WAY & S CESAR CHAVEZ BLVD, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-18T11:34:37.000
Status
Closed
Created Date
2015-11-17T11:34:37.000
Update Date
2015-11-18T05:57:14.000
Closed Date
2015-11-17T23:26:00.000
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2498030.5084885
Y Coordinate
6966310.69795747
Unique Key
1176860381
16-00114670
Service Request Number: 16-00114670 • Address: 6828 SUNSHADE LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
16-00114670
Address
6828 SUNSHADE LN, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-03-30T14:17:50.000
Status
Closed
Created Date
2016-03-21T14:17:50.000
Update Date
2016-03-22T16:06:13.000
Closed Date
2016-03-22T16:06:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2449174.24979859
Y Coordinate
6934840.54141522
Lat Long Location
6828 SUNSHADE LN, DALLAS, TX, 75236
Unique Key
1197575506
15-00585377
Service Request Number: 15-00585377 • Address: W JEFFERSON BLVD & S RAVINIA DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00585377
Address
W JEFFERSON BLVD & S RAVINIA DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Missing-Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-28T18:21:21.000
Status
Closed
Created Date
2015-12-27T18:21:21.000
Update Date
2015-12-27T23:30:15.000
Closed Date
2015-12-27T23:30:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469624.49397266
Y Coordinate
6957635.91388539
Unique Key
1180683355
16-00281879
Service Request Number: 16-00281879 • Address: 8332 CADENZA LN, DALLAS, TX 75228 • City Council District: 7
Service Request Number
16-00281879
Address
8332 CADENZA LN, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-07-26T09:14:40.000
Status
Closed
Created Date
2016-06-13T09:14:40.000
Update Date
2016-06-30T08:56:29.000
Closed Date
2016-06-30T08:56:29.000
Priority
Standard
Method Received Description
Web
X Coordinate
2527577.77052717
Y Coordinate
6981660.92700214
Lat Long Location
8332 CADENZA LN, DALLAS, TX, 75228
Unique Key
1213205920
15-00461697
Service Request Number: 15-00461697 • Address: 4150 COMMERCE ST, DALLAS, TX 75226 • City Council District: 7
Service Request Number
15-00461697
Address
4150 COMMERCE ST, DALLAS, TX 75226
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-13T16:51:59.000
Status
Closed
Created Date
2015-10-06T16:51:59.000
Update Date
2015-10-09T08:02:26.000
Closed Date
2015-10-09T08:02:25.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501066.95017581
Y Coordinate
6972268.94541911
Lat Long Location
4150 COMMERCE ST, DALLAS, TX, 75226
Unique Key
1172322704
15-00528851
Service Request Number: 15-00528851 • Address: BONNIE VIEW RD & LANARK AVE, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
15-00528851
Address
BONNIE VIEW RD & LANARK AVE, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T05:26:00.000
Status
Closed
Created Date
2015-11-17T05:26:00.000
Update Date
2015-11-17T15:23:43.000
Closed Date
2015-11-17T11:19:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2493413.99057773
Y Coordinate
6953129.18217213
Unique Key
1176797852
16-00047985
Service Request Number: 16-00047985 • Address: N AKARD ST & MAIN ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
16-00047985
Address
N AKARD ST & MAIN ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-02-08T15:34:36.000
Status
Closed
Created Date
2016-02-04T15:34:36.000
Update Date
2016-02-05T07:20:47.000
Closed Date
2016-02-05T07:20:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491073.90332359
Y Coordinate
6971149.71657392
Unique Key
1186465427
15-00487846
Service Request Number: 15-00487846 • Address: N BECKLEY AVE & W COLORADO BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
15-00487846
Address
N BECKLEY AVE & W COLORADO BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - All Out - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-27T05:26:14.000
Status
Closed
Created Date
2015-10-23T05:26:14.000
Update Date
2015-10-23T12:06:14.000
Closed Date
2015-10-23T12:06:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483982.79635138
Y Coordinate
6963149.588286
Unique Key
1174070426
16-00229942
Service Request Number: 16-00229942 • Address: 3519 ODESSA ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00229942
Address
3519 ODESSA ST, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-06-02T20:40:12.000
Status
Closed
Created Date
2016-05-18T20:40:12.000
Update Date
2016-05-25T11:56:58.000
Closed Date
2016-05-25T11:56:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2459733.38524715
Y Coordinate
6972358.94274327
Lat Long Location
3519 ODESSA ST, DALLAS, TX, 75212
Unique Key
1207716301
16-00108549
Service Request Number: 16-00108549 • Address: 7960 BRIARIDGE RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
16-00108549
Address
7960 BRIARIDGE RD, DALLAS, TX 75248
City Council District
11
Department
Management Services
Service Request Type
Water Questions - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2016-04-14T20:00:53.000
Status
Closed
Created Date
2016-03-16T20:00:53.000
Update Date
2016-03-18T10:22:05.000
Closed Date
2016-03-18T10:22:02.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2498909.2563475
Y Coordinate
7035706.33407333
Lat Long Location
7960 BRIARIDGE RD, DALLAS, TX, 75248
Unique Key
1196846621
16-00040296
Service Request Number: 16-00040296 • Address: BOWSER AVE & REAGAN ST, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
16-00040296
Address
BOWSER AVE & REAGAN ST, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-02-04T11:42:40.000
Status
Closed
Created Date
2016-01-31T11:42:40.000
Update Date
2016-02-08T09:42:25.000
Closed Date
2016-02-01T13:46:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488967.63886187
Y Coordinate
6983141.04956369
Unique Key
1184506310
16-00233223
Service Request Number: 16-00233223 • Address: 8200 GOLDFIELD DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
16-00233223
Address
8200 GOLDFIELD DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-06-27T10:14:11.000
Status
Closed
Created Date
2016-05-20T10:14:11.000
Update Date
2016-05-29T13:52:41.000
Closed Date
2016-05-29T13:52:34.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2527973.29986991
Y Coordinate
6945125.06162466
Lat Long Location
8200 GOLDFIELD DR, DALLAS, TX, 75217
Unique Key
1208012402
16-00127147
Service Request Number: 16-00127147 • Address: 2905 HOLMES ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00127147
Address
2905 HOLMES ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-05-09T16:09:13.000
Status
Closed
Created Date
2016-03-28T16:09:13.000
Update Date
2016-03-28T16:09:24.000
Closed Date
2016-03-28T16:09:23.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497436.27630288
Y Coordinate
6964310.36018344
Lat Long Location
2905 HOLMES ST, DALLAS, TX, 75215
Unique Key
1198587638
16-00221678
Service Request Number: 16-00221678 • Address: DALRON DR & JUPITER RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
16-00221678
Address
DALRON DR & JUPITER RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-18T16:45:18.000
Status
Closed
Created Date
2016-05-14T16:45:18.000
Update Date
2016-05-16T07:57:27.000
Closed Date
2016-05-16T07:57:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526345.26044805
Y Coordinate
7001271.41570853
Unique Key
1207023496
16-00394086
Service Request Number: 16-00394086 • Address: S MALCOLM X BLVD & PENNSYLVANIA AVE, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
16-00394086
Address
S MALCOLM X BLVD & PENNSYLVANIA AVE, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-08T18:40:01.000
Status
Closed
Created Date
2016-08-04T18:40:01.000
Update Date
2016-08-05T07:59:19.000
Closed Date
2016-08-05T07:59:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2501229.54711838
Y Coordinate
6966605.57103307
Unique Key
1222334204
16-00281380
Service Request Number: 16-00281380 • Address: 2415 SCOTLAND DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00281380
Address
2415 SCOTLAND DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-07-26T23:33:34.000
Status
Duplicate (closed)
Created Date
2016-06-12T23:33:34.000
Update Date
2016-08-02T15:50:22.000
Closed Date
2016-08-02T15:50:22.000
Priority
Standard
Method Received Description
Web
X Coordinate
2496457.69116405
Y Coordinate
6942236.16403242
Lat Long Location
2415 SCOTLAND DR, DALLAS, TX, 75216
Unique Key
1213114248
16-00431953
Service Request Number: 16-00431953 • Address: 2540 SUMMIT LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
16-00431953
Address
2540 SUMMIT LN, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-10-06T16:34:46.000
Status
Closed
Created Date
2016-08-24T16:34:46.000
Update Date
2016-09-13T09:01:23.000
Closed Date
2016-09-13T09:01:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538753.32465002
Y Coordinate
6963023.88547639
Lat Long Location
2540 SUMMIT LN, DALLAS, TX, 75227
Unique Key
1225181682
16-00330243
Service Request Number: 16-00330243 • Address: HORIZON NORTH PKWY & MIDWAY RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
16-00330243
Address
HORIZON NORTH PKWY & MIDWAY RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-09T17:29:50.000
Status
Closed
Created Date
2016-07-05T17:29:50.000
Update Date
2016-07-06T09:26:03.000
Closed Date
2016-07-06T09:26:01.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476226.5726125
Y Coordinate
7056194.94692662
Unique Key
1217436182
16-00024663
Service Request Number: 16-00024663 • Address: CADE RD & TUFTS RD, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
16-00024663
Address
CADE RD & TUFTS RD, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-24T11:57:58.000
Status
Closed
Created Date
2016-01-20T11:57:58.000
Update Date
2016-01-20T15:17:15.000
Closed Date
2016-01-20T15:17:14.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Radio
X Coordinate
2539725.39231925
Y Coordinate
6940418.86720333
Unique Key
1183011794
16-00366626
Service Request Number: 16-00366626 • Address: 6211 POWER DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
16-00366626
Address
6211 POWER DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-09-02T10:32:44.000
Status
Closed
Created Date
2016-07-22T10:32:44.000
Update Date
2016-08-08T17:04:47.000
Closed Date
2016-08-08T17:04:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517895.57973891
Y Coordinate
6969261.19050885
Lat Long Location
6211 POWER DR, DALLAS, TX, 75227
Unique Key
1220307251
16-00336444
Service Request Number: 16-00336444 • Address: 829 MORRELL AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
16-00336444
Address
829 MORRELL AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-08-11T20:01:26.000
Status
Duplicate (closed)
Created Date
2016-07-07T20:01:26.000
Update Date
2016-09-23T19:36:40.000
Closed Date
2016-09-23T19:36:40.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487636.93703154
Y Coordinate
6956035.79910276
Lat Long Location
829 MORRELL AVE, DALLAS, TX, 75203
Unique Key
1217885357
15-00561335
Service Request Number: 15-00561335 • Address: 2115 ASPEN ST, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00561335
Address
2115 ASPEN ST, DALLAS, TX 75227
City Council District
7
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-22T15:19:57.000
Status
Closed
Created Date
2015-12-08T15:19:57.000
Update Date
2015-12-09T11:59:39.000
Closed Date
2015-12-09T11:59:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2533773.10407905
Y Coordinate
6960399.42741243
Lat Long Location
2115 ASPEN ST, DALLAS, TX, 75227
Unique Key
1178935184
15-00512977
Service Request Number: 15-00512977 • Address: ELVA AVE & SCYENE RD, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
15-00512977
Address
ELVA AVE & SCYENE RD, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-10T09:29:06.000
Status
Closed
Created Date
2015-11-06T09:29:06.000
Update Date
2015-11-09T06:47:05.000
Closed Date
2015-11-09T06:47:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2522670.59098631
Y Coordinate
6965395.73862314
Unique Key
1175715951
16-00124054
Service Request Number: 16-00124054 • Address: LAWNVIEW AVE & SCYENE RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
16-00124054
Address
LAWNVIEW AVE & SCYENE RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - All Out - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-03-29T15:51:57.000
Status
Closed
Created Date
2016-03-25T15:51:57.000
Update Date
2016-04-04T14:03:36.000
Closed Date
2016-03-28T08:23:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515787.75259588
Y Coordinate
6966207.595329
Unique Key
1198297781
16-00412232
Service Request Number: 16-00412232 • Address: WALNUT HILL LN & GREENVILLE AVE, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
16-00412232
Address
WALNUT HILL LN & GREENVILLE AVE, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-18T00:01:30.000
Status
Closed
Created Date
2016-08-15T00:01:30.000
Update Date
2016-08-15T04:05:19.000
Closed Date
2016-08-15T01:15:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502812.39151385
Y Coordinate
7008750.25504324
Unique Key
1223665818
16-00066899
Service Request Number: 16-00066899 • Address: 2542 TRISTIAN CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
16-00066899
Address
2542 TRISTIAN CT, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-02-26T08:17:53.000
Status
Duplicate (closed)
Created Date
2016-02-19T08:17:53.000
Update Date
2016-02-22T12:01:10.000
Closed Date
2016-02-22T12:01:10.000
Priority
Standard
Method Received Description
Web
X Coordinate
2457293.266149
Y Coordinate
6947639.76956278
Lat Long Location
2542 TRISTIAN CT, DALLAS, TX, 75211
Unique Key
1190954181
16-00423526
Service Request Number: 16-00423526 • Address: DOLPHIN RD & S HASKELL AVE, DALLAS, 75223, DALLAS, TX • City Council District: 7
Service Request Number
16-00423526
Address
DOLPHIN RD & S HASKELL AVE, DALLAS, 75223, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - All Out - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-23T18:28:32.000
Status
Closed
Created Date
2016-08-19T18:28:32.000
Update Date
2016-08-22T09:01:28.000
Closed Date
2016-08-22T09:01:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510085.08548673
Y Coordinate
6972328.75678577
Unique Key
1224508956
16-00238518
Service Request Number: 16-00238518 • Address: S DENLEY DR & STRICKLAND ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
16-00238518
Address
S DENLEY DR & STRICKLAND ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-27T17:35:15.000
Status
Closed
Created Date
2016-05-23T17:35:15.000
Update Date
2016-05-24T10:56:59.000
Closed Date
2016-05-24T10:56:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489510.00653805
Y Coordinate
6955373.82407575
Unique Key
1208524752
16-00115530
Service Request Number: 16-00115530 • Address: COMMERCE ST & LANE ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
16-00115530
Address
COMMERCE ST & LANE ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-03-25T22:22:23.000
Status
Closed
Created Date
2016-03-21T22:22:23.000
Update Date
2016-03-22T07:26:03.000
Closed Date
2016-03-22T07:26:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491645.64727108
Y Coordinate
6971013.63452184
Unique Key
1197643823
16-00255210
Service Request Number: 16-00255210 • Address: 10671 PLUMWOOD PKWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00255210
Address
10671 PLUMWOOD PKWY, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-06-10T10:27:19.000
Status
Closed
Created Date
2016-06-01T10:27:19.000
Update Date
2016-06-03T08:32:04.000
Closed Date
2016-06-03T08:32:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520746.12362061
Y Coordinate
7002874.28425939
Lat Long Location
10671 PLUMWOOD PKWY, DALLAS, TX, 75238
Unique Key
1210259389
16-00419478
Service Request Number: 16-00419478 • Address: BELT LINE RD & PRESTON RD, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
16-00419478
Address
BELT LINE RD & PRESTON RD, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-22T08:50:23.000
Status
Closed
Created Date
2016-08-18T08:50:23.000
Update Date
2016-08-18T13:12:15.000
Closed Date
2016-08-18T13:12:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488637.55873807
Y Coordinate
7034177.17409027
Unique Key
1224214973
16-00008715
Service Request Number: 16-00008715 • Address: 4833 ROYAL LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
16-00008715
Address
4833 ROYAL LN, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-13T10:23:58.000
Status
Closed
Created Date
2016-01-08T10:23:58.000
Update Date
2016-01-13T07:49:38.000
Closed Date
2016-01-13T07:49:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482349.73352836
Y Coordinate
7012652.66035024
Lat Long Location
4833 ROYAL LN, DALLAS, TX, 75229
Unique Key
1181825965
16-00165522
Service Request Number: 16-00165522 • Address: ABRAMS PKWY & GASTON AVE, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
16-00165522
Address
ABRAMS PKWY & GASTON AVE, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-04-22T09:18:19.000
Status
Closed
Created Date
2016-04-18T09:18:19.000
Update Date
2016-04-19T07:39:12.000
Closed Date
2016-04-19T07:39:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2505227.13064001
Y Coordinate
6983488.16556062
Unique Key
1201843078
16-00210266
Service Request Number: 16-00210266 • Address: 943 SHAW ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00210266
Address
943 SHAW ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-06-22T05:06:09.000
Status
Closed
Created Date
2016-05-10T05:06:09.000
Update Date
2016-06-13T07:23:56.000
Closed Date
2016-06-13T07:23:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479237.5695942
Y Coordinate
6972749.82352294
Lat Long Location
943 SHAW ST, DALLAS, TX, 75212
Unique Key
1206058559
16-00128009
Service Request Number: 16-00128009 • Address: 3850 ELVA AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
16-00128009
Address
3850 ELVA AVE, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-05-03T09:22:46.000
Status
Closed
Created Date
2016-03-29T09:22:46.000
Update Date
2016-07-01T08:43:59.000
Closed Date
2016-07-01T08:43:51.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2522470.15020083
Y Coordinate
6968035.05726017
Lat Long Location
3850 ELVA AVE, DALLAS, TX, 75227
Unique Key
1198667778
16-00476297
Service Request Number: 16-00476297 • Address: 3033 LENWAY ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00476297
Address
3033 LENWAY ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-10-27T14:59:04.000
Status
Closed
Created Date
2016-09-15T14:59:04.000
Update Date
2016-10-17T06:26:11.000
Closed Date
2016-10-17T06:26:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2502849.44593418
Y Coordinate
6966960.87449444
Lat Long Location
3033 LENWAY ST, DALLAS, TX, 75215
Unique Key
1228181292
15-00585557
Service Request Number: 15-00585557 • Address: RESTLAND RD & TI BLVD, DALLAS, 75243, DALLAS, TX • City Council District: 11
Service Request Number
15-00585557
Address
RESTLAND RD & TI BLVD, DALLAS, 75243, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-01T07:41:38.000
Status
Closed
Created Date
2015-12-28T07:41:38.000
Update Date
2015-12-28T13:54:41.000
Closed Date
2015-12-28T13:54:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505560.75359188
Y Coordinate
7023267.70941857
Unique Key
1180701435
15-00547538
Service Request Number: 15-00547538 • Address: S POLK ST & REYNOLDSTON LN, DALLAS, 75232, DALLAS, TX • City Council District: 4
Service Request Number
15-00547538
Address
S POLK ST & REYNOLDSTON LN, DALLAS, 75232, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-04T13:45:31.000
Status
Closed
Created Date
2015-11-30T13:45:31.000
Update Date
2015-12-01T09:17:29.000
Closed Date
2015-12-01T09:17:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479250.3542133
Y Coordinate
6933174.49301795
Unique Key
1178009815
16-00454315
Service Request Number: 16-00454315 • Address: 9850 WHITEHURST DR, DALLAS, 75243 • City Council District: 10
Service Request Number
16-00454315
Address
9850 WHITEHURST DR, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Confined Stray - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-09-08T14:29:01.000
Status
Closed
Created Date
2016-09-05T14:29:01.000
Update Date
2016-09-05T15:58:18.000
Closed Date
2016-09-05T15:58:18.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513158.35470538
Y Coordinate
7015027.31826831
Lat Long Location
9850 WHITEHURST DR, DALLAS, 75243
Unique Key
1226729326
16-00210253
Service Request Number: 16-00210253 • Address: GASTON AVE & N GOOD LATIMER EXPY, DALLAS, 75226, DALLAS, TX 75226 • City Council District: 2
Service Request Number
16-00210253
Address
GASTON AVE & N GOOD LATIMER EXPY, DALLAS, 75226, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-14T00:16:47.000
Status
Closed
Created Date
2016-05-10T00:16:47.000
Update Date
2016-05-10T14:34:54.000
Closed Date
2016-05-10T14:34:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2494664.34707617
Y Coordinate
6972974.30594994
Unique Key
1206049674
15-00486180
Service Request Number: 15-00486180 • Address: S CRAWFORD ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
15-00486180
Address
S CRAWFORD ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-25T21:43:34.000
Status
Closed
Created Date
2015-10-21T21:43:34.000
Update Date
2015-10-22T07:31:22.000
Closed Date
2015-10-22T07:31:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485242.27312904
Y Coordinate
6958238.8645689
Unique Key
1173957907
15-00467906
Service Request Number: 15-00467906 • Address: 3807 O B CROWE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00467906
Address
3807 O B CROWE DR, DALLAS, TX 75227
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-09T09:18:55.000
Status
Closed
Created Date
2015-10-10T09:18:55.000
Update Date
2015-11-05T09:13:25.000
Closed Date
2015-11-05T09:13:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2533842.43665119
Y Coordinate
6968475.10954376
Lat Long Location
3807 O B CROWE DR, DALLAS, TX, 75227
Unique Key
1172742868
15-00484096
Service Request Number: 15-00484096 • Address: W NORTHWEST HWY & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX • City Council District: 2
Service Request Number
15-00484096
Address
W NORTHWEST HWY & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-25T03:23:31.000
Status
Closed
Created Date
2015-10-21T03:23:31.000
Update Date
2015-10-27T12:54:46.000
Closed Date
2015-10-21T07:00:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472809.86972499
Y Coordinate
6999928.95943932
Unique Key
1173792960
15-00544303
Service Request Number: 15-00544303 • Address: 4212 KOSTNER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00544303
Address
4212 KOSTNER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-05T12:34:38.000
Status
Duplicate (closed)
Created Date
2015-11-25T12:34:38.000
Update Date
2016-08-30T08:38:26.000
Closed Date
2016-08-30T08:38:27.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2490124.22364641
Y Coordinate
6939374.04286683
Lat Long Location
4212 KOSTNER AVE, DALLAS, TX, 75216
Unique Key
1177768433
15-00487708
Service Request Number: 15-00487708 • Address: N BEACON ST & GASTON AVE, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
15-00487708
Address
N BEACON ST & GASTON AVE, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-26T18:44:37.000
Status
Closed
Created Date
2015-10-22T18:44:37.000
Update Date
2015-10-23T07:40:47.000
Closed Date
2015-10-23T07:40:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502424.09291595
Y Coordinate
6980639.23708568
Unique Key
1174060153
16-00022192
Service Request Number: 16-00022192 • Address: 6123 MEADOW CREST DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
16-00022192
Address
6123 MEADOW CREST DR, DALLAS, TX 75230
City Council District
11
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-02T09:58:27.000
Status
Closed
Created Date
2016-01-19T09:58:27.000
Update Date
2016-01-19T10:45:09.000
Closed Date
2016-01-19T10:45:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489824.11574809
Y Coordinate
7015933.21937608
Lat Long Location
6123 MEADOW CREST DR, DALLAS, TX, 75230
Unique Key
1182841285
16-00199157
Service Request Number: 16-00199157 • Address: 11102 FERNDALE RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
16-00199157
Address
11102 FERNDALE RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-10-24T12:00:50.000
Status
Closed
Created Date
2016-05-04T12:00:50.000
Update Date
2016-05-17T13:26:55.000
Closed Date
2016-05-17T13:26:54.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515427.3404463
Y Coordinate
7012303.01746851
Lat Long Location
11102 FERNDALE RD, DALLAS, TX, 75238
Unique Key
1204898572
16-00340231
Service Request Number: 16-00340231 • Address: ROCKY RIDGE RD & E LAURELAND RD, DALLAS, 75241, DALLAS, TX • City Council District: 3
Service Request Number
16-00340231
Address
ROCKY RIDGE RD & E LAURELAND RD, DALLAS, 75241, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-11T15:42:27.000
Status
Closed
Created Date
2016-07-10T15:42:27.000
Update Date
2016-07-10T18:14:14.000
Closed Date
2016-07-10T18:12:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485621.99705729
Y Coordinate
6932633.68943979
Unique Key
1218227783
16-00024504
Service Request Number: 16-00024504 • Address: 12251 PLANO RD, DALLAS, TX 75243 • Department: Code Compliance District Group
Service Request Number
16-00024504
Address
12251 PLANO RD, DALLAS, TX 75243
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-27T11:17:03.000
Status
Open
Created Date
2016-01-20T11:17:03.000
Update Date
2016-01-20T11:17:03.000
Closed Date
2016-01-20T11:17:03.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2520671.83096538
Y Coordinate
7020067.17721691
Lat Long Location
12251 PLANO RD, DALLAS, TX, 75243
Unique Key
1183002496