311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00518356
Service Request Number: 15-00518356 • Address: 3800 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00518356
Address
3800 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-19T11:25:26.000
Status
Closed
Created Date
2015-11-10T11:25:26.000
Update Date
2015-11-30T14:09:59.000
Closed Date
2015-11-30T14:05:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503451.3508493700
Y Coordinate
6947075.9539856200
Lat Long Location
3800 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1176086697
15-00464100
Service Request Number: 15-00464100 • Address: 1707 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00464100
Address
1707 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-29T08:11:46.000
Status
Closed
Created Date
2015-10-08T08:11:46.000
Update Date
2015-10-14T15:49:00.000
Closed Date
2015-10-14T15:48:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493030.4619302200
Y Coordinate
6965922.8402388600
Lat Long Location
1707 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1172491491
15-00513554
Service Request Number: 15-00513554 • Address: 1019 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00513554
Address
1019 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T12:20:31.000
Status
Closed
Created Date
2015-11-06T12:20:31.000
Update Date
2016-01-05T16:17:27.000
Closed Date
2015-11-06T16:16:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507919.5412897100
Y Coordinate
6978238.3914797500
Lat Long Location
1019 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1175751493
15-00513591
Service Request Number: 15-00513591 • Address: 1014 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00513591
Address
1014 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T12:36:46.000
Status
Closed
Created Date
2015-11-06T12:36:46.000
Update Date
2015-11-11T12:42:46.000
Closed Date
2015-11-11T12:42:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2456857.9799332700
Y Coordinate
6960539.8269339700
Lat Long Location
1014 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1175754105
15-00464460
Service Request Number: 15-00464460 • Address: 2802 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00464460
Address
2802 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-09T09:42:49.000
Status
Closed
Created Date
2015-10-08T09:42:49.000
Update Date
2015-10-08T09:45:41.000
Closed Date
2015-10-08T09:45:40.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532455.4556883800
Y Coordinate
6964150.7212164500
Lat Long Location
2802 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1172516493
15-00481291
Service Request Number: 15-00481291 • Address: 1800 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481291
Address
1800 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T14:47:16.000
Status
Closed
Created Date
2015-10-19T14:47:16.000
Update Date
2015-10-19T15:58:17.000
Closed Date
2015-10-19T15:58:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486856.8784007800
Y Coordinate
6951317.0729064200
Lat Long Location
1800 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1173612673
15-00523886
Service Request Number: 15-00523886 • Address: 5527 E R L THORNTON FWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00523886
Address
5527 E R L THORNTON FWY, DALLAS, TX 75223
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-28T17:44:22.000
Status
Closed
Created Date
2015-11-12T17:44:22.000
Update Date
2015-11-30T09:05:55.000
Closed Date
2015-11-30T09:05:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507015.7869378000
Y Coordinate
6975393.3866858400
Lat Long Location
5527 E R L THORNTON FWY, DALLAS, TX, 75223
Unique Key
1176458204
15-00463763
Service Request Number: 15-00463763 • Address: 1306 S PACIFIC AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
15-00463763
Address
1306 S PACIFIC AVE, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-02-18T17:57:22.000
Status
Closed
Created Date
2015-10-07T17:57:22.000
Update Date
2015-10-31T10:05:01.000
Closed Date
2015-10-31T10:05:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2504295.7337828000
Y Coordinate
6971789.0053464800
Lat Long Location
1306 S PACIFIC AVE, DALLAS, TX, 75223
Unique Key
1172467748
15-00513577
Service Request Number: 15-00513577 • Address: 6111 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00513577
Address
6111 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-15T12:29:56.000
Status
Closed
Created Date
2015-11-06T12:29:56.000
Update Date
2016-08-23T09:42:41.000
Closed Date
2016-08-23T09:42:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484582.7397678000
Y Coordinate
6932081.1914962900
Lat Long Location
6111 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1175752966
15-00481340
Service Request Number: 15-00481340 • Address: 2800 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00481340
Address
2800 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-26T15:08:04.000
Status
Closed
Created Date
2015-10-19T15:08:04.000
Update Date
2015-10-19T15:11:45.000
Closed Date
2015-10-19T15:11:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537758.2227189300
Y Coordinate
6964454.6341485700
Lat Long Location
2800 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1173615643
15-00481308
Service Request Number: 15-00481308 • Address: 2500 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00481308
Address
2500 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-26T14:56:34.000
Status
Closed
Created Date
2015-10-19T14:56:34.000
Update Date
2015-10-19T15:01:45.000
Closed Date
2015-10-19T15:01:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537800.9008553100
Y Coordinate
6962727.1671788300
Lat Long Location
2500 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1173613806
15-00518120
Service Request Number: 15-00518120 • Address: 5800 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00518120
Address
5800 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-17T10:17:59.000
Status
Closed
Created Date
2015-11-10T10:17:59.000
Update Date
2016-08-24T10:40:33.000
Closed Date
2016-08-24T10:40:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2453842.5131775500
Y Coordinate
6943290.9225036500
Lat Long Location
5800 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1176071830
15-00464142
Service Request Number: 15-00464142 • Address: 4400 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00464142
Address
4400 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-15T08:24:14.000
Status
Closed
Created Date
2015-10-08T08:24:14.000
Update Date
2015-10-08T08:26:38.000
Closed Date
2015-10-08T08:26:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463120.1015925600
Y Coordinate
6948772.7961326700
Lat Long Location
4400 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1172494506
15-00513382
Service Request Number: 15-00513382 • Address: 2679 S CESAR CHAVEZ BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00513382
Address
2679 S CESAR CHAVEZ BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-02T11:15:30.000
Status
Closed
Created Date
2015-11-06T11:15:30.000
Update Date
2015-11-10T12:48:05.000
Closed Date
2015-11-10T12:48:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2497876.1162089300
Y Coordinate
6966322.3644991200
Lat Long Location
2679 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
Unique Key
1175740673
15-00513590
Service Request Number: 15-00513590 • Address: 311 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00513590
Address
311 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-07T12:36:09.000
Status
Closed
Created Date
2015-11-06T12:36:09.000
Update Date
2015-11-06T15:55:46.000
Closed Date
2015-11-06T14:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469524.1791758400
Y Coordinate
6957237.9253753900
Lat Long Location
311 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1175754023
15-00464501
Service Request Number: 15-00464501 • Address: 2802 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00464501
Address
2802 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-09T09:55:31.000
Status
Closed
Created Date
2015-10-08T09:55:31.000
Update Date
2015-10-08T09:59:38.000
Closed Date
2015-10-08T09:59:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532455.4556883800
Y Coordinate
6964150.7212164500
Lat Long Location
2802 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1172519357
15-00463936
Service Request Number: 15-00463936 • Address: 501 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00463936
Address
501 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-19T05:09:53.000
Status
Closed
Created Date
2015-10-08T05:09:53.000
Update Date
2015-10-23T06:06:43.000
Closed Date
2015-10-23T06:06:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491413.5022787200
Y Coordinate
6957782.1411763100
Lat Long Location
501 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1172481282
15-00524066
Service Request Number: 15-00524066 • Address: 5710 BRUSHY CREEK TRL, DALLAS, TX 75252 • Department: Department of Sanitation Services
Service Request Number
15-00524066
Address
5710 BRUSHY CREEK TRL, DALLAS, TX 75252
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:03:57.000
Status
Closed
Created Date
2015-11-13T09:03:57.000
Update Date
2015-11-13T16:52:37.000
Closed Date
2015-11-13T16:52:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486022.7342943200
Y Coordinate
7053814.9091005800
Lat Long Location
5710 BRUSHY CREEK TRL, DALLAS, TX, 75252
Unique Key
1176473193
15-00524049
Service Request Number: 15-00524049 • Address: 124 E 6TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00524049
Address
124 E 6TH ST, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-28T04:40:09.000
Status
Closed
Created Date
2015-11-13T04:40:09.000
Update Date
2015-11-16T15:12:57.000
Closed Date
2015-11-16T15:12:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2484141.8510403500
Y Coordinate
6961268.4580642500
Lat Long Location
124 E 6TH ST, DALLAS, TX, 75203
Unique Key
1176471795
15-00524142
Service Request Number: 15-00524142 • Address: 1329 AMOS ST, DALLAS, TX 75212 • Department: Code Compliance District Group
Service Request Number
15-00524142
Address
1329 AMOS ST, DALLAS, TX 75212
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-28T09:32:49.000
Status
Closed
Created Date
2015-11-13T09:32:49.000
Update Date
2015-12-10T12:03:21.000
Closed Date
2015-12-10T12:03:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477936.0229801300
Y Coordinate
6968655.2720769100
Lat Long Location
1329 AMOS ST, DALLAS, TX, 75212
Unique Key
1176478601
15-00524013
Service Request Number: 15-00524013 • Address: 102 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00524013
Address
102 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-15T22:05:11.000
Status
Closed
Created Date
2015-11-12T22:05:11.000
Update Date
2015-11-12T23:02:49.000
Closed Date
2015-11-12T23:02:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458095.5695787500
Y Coordinate
6957900.3887308800
Lat Long Location
102 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1176467154
15-00524125
Service Request Number: 15-00524125 • Address: 1533 MAPLETON DR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524125
Address
1533 MAPLETON DR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T09:25:59.000
Status
Closed
Created Date
2015-11-13T09:25:59.000
Update Date
2015-11-23T09:35:02.000
Closed Date
2015-11-23T09:35:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524710.3087421200
Y Coordinate
6985565.1909852100
Lat Long Location
1533 MAPLETON DR, DALLAS, TX, 75228
Unique Key
1176477340
15-00463826
Service Request Number: 15-00463826 • Address: 3230 KNOX ST, DALLAS, TX 75205 • City Council District: 14
Service Request Number
15-00463826
Address
3230 KNOX ST, DALLAS, TX 75205
City Council District
14
Department
Code Compliance District Group
Service Request Type
Smoking/Restaurant Complaint - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-06T19:29:00.000
Status
Closed
Created Date
2015-10-07T19:29:00.000
Update Date
2015-10-13T09:49:38.000
Closed Date
2015-10-09T09:49:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493833.1412087100
Y Coordinate
6986830.7320466800
Lat Long Location
3230 KNOX ST, DALLAS, TX, 75205
Unique Key
1172471690
15-00464087
Service Request Number: 15-00464087 • Address: 4822 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00464087
Address
4822 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-19T08:08:40.000
Status
Closed
Created Date
2015-10-08T08:08:40.000
Update Date
2015-10-11T07:47:41.000
Closed Date
2015-10-11T07:47:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494192.7342082700
Y Coordinate
6938216.1242894800
Lat Long Location
4822 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1172490703
15-00463872
Service Request Number: 15-00463872 • Address: 447 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00463872
Address
447 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-14T21:54:07.000
Status
Closed
Created Date
2015-10-07T21:54:07.000
Update Date
2015-10-08T14:54:12.000
Closed Date
2015-10-08T14:54:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482112.1516061100
Y Coordinate
6954320.9885231800
Lat Long Location
447 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1172475289
15-00524105
Service Request Number: 15-00524105 • Address: 300 REUNION BLVD E, DALLAS, TX 75207 • Department: Code Compliance District Group
Service Request Number
15-00524105
Address
300 REUNION BLVD E, DALLAS, TX 75207
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-07T09:17:23.000
Status
Closed
Created Date
2015-11-13T09:17:23.000
Update Date
2015-11-19T07:49:54.000
Closed Date
2015-11-19T07:49:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487855.8144585000
Y Coordinate
6969199.7617450000
Lat Long Location
300 REUNION BLVD E, DALLAS, TX, 75207
Unique Key
1176475675
15-00464119
Service Request Number: 15-00464119 • Address: 4200 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00464119
Address
4200 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-15T08:18:05.000
Status
Closed
Created Date
2015-10-08T08:18:05.000
Update Date
2015-10-08T08:23:34.000
Closed Date
2015-10-08T08:23:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464113.9447380400
Y Coordinate
6948790.6964154500
Lat Long Location
4200 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1172492897
15-00518337
Service Request Number: 15-00518337 • Address: 521 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00518337
Address
521 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-17T11:21:42.000
Status
Closed
Created Date
2015-11-10T11:21:42.000
Update Date
2015-11-16T11:56:19.000
Closed Date
2015-11-16T11:56:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2475669.3344928300
Y Coordinate
6956526.9134098600
Lat Long Location
521 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1176085684
15-00524127
Service Request Number: 15-00524127 • Address: 7915 SILVERDALE DR, DALLAS, TX 75232 • Department: Department of Sanitation Services
Service Request Number
15-00524127
Address
7915 SILVERDALE DR, DALLAS, TX 75232
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:26:42.000
Status
Closed
Created Date
2015-11-13T09:26:42.000
Update Date
2015-11-13T14:03:48.000
Closed Date
2015-11-13T14:03:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481189.3630785000
Y Coordinate
6924082.2851083100
Lat Long Location
7915 SILVERDALE DR, DALLAS, TX, 75232
Unique Key
1176477458
15-00464458
Service Request Number: 15-00464458 • Address: 1031 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00464458
Address
1031 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-19T09:42:19.000
Status
Closed
Created Date
2015-10-08T09:42:19.000
Update Date
2015-10-12T10:49:17.000
Closed Date
2015-10-12T10:49:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477544.0327802000
Y Coordinate
6961987.5109387200
Lat Long Location
1031 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1172516327
15-00513564
Service Request Number: 15-00513564 • Address: 725 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00513564
Address
725 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-09T12:24:51.000
Status
Closed
Created Date
2015-11-06T12:24:51.000
Update Date
2015-11-06T13:38:52.000
Closed Date
2015-11-06T13:38:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2521913.1127751300
Y Coordinate
6950679.7452161300
Lat Long Location
725 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1175752169
15-00524079
Service Request Number: 15-00524079 • Address: 431 W BROOKLYN AVE, DALLAS, TX 75208 • Department: Code Compliance District Group
Service Request Number
15-00524079
Address
431 W BROOKLYN AVE, DALLAS, TX 75208
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T09:08:45.000
Status
Closed
Created Date
2015-11-13T09:08:45.000
Update Date
2015-11-17T12:42:26.000
Closed Date
2015-11-17T12:42:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482374.3119534600
Y Coordinate
6955985.0106434400
Lat Long Location
431 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1176473961
15-00524130
Service Request Number: 15-00524130 • Address: 722 GRAMBLING DR, DALLAS, TX 75241 • Department: Department of Sanitation Services
Service Request Number
15-00524130
Address
722 GRAMBLING DR, DALLAS, TX 75241
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T09:28:01.000
Status
Closed
Created Date
2015-11-13T09:28:01.000
Update Date
2015-11-17T10:16:31.000
Closed Date
2015-11-17T10:16:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487651.4526426600
Y Coordinate
6925193.8796390900
Lat Long Location
722 GRAMBLING DR, DALLAS, TX, 75241
Unique Key
1176477689
15-00464176
Service Request Number: 15-00464176 • Address: 916 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00464176
Address
916 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-19T08:30:19.000
Status
Closed
Created Date
2015-10-08T08:30:19.000
Update Date
2015-10-12T11:28:41.000
Closed Date
2015-10-12T11:28:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475338.3019744100
Y Coordinate
6955018.7454396300
Lat Long Location
916 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1172496691
15-00460072
Service Request Number: 15-00460072 • Address: 2900 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00460072
Address
2900 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-13T08:43:41.000
Status
Closed
Created Date
2015-10-06T08:43:41.000
Update Date
2015-10-29T09:58:11.000
Closed Date
2015-10-12T12:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473821.7170376700
Y Coordinate
6947064.4835292300
Lat Long Location
2900 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1172216975
15-00463971
Service Request Number: 15-00463971 • Address: 2323 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00463971
Address
2323 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-11T07:10:37.000
Status
Closed
Created Date
2015-10-08T07:10:37.000
Update Date
2015-10-08T08:46:53.000
Closed Date
2015-10-08T08:46:52.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521292.3905364400
Y Coordinate
6961698.7519824300
Lat Long Location
2323 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1172483873
15-00523952
Service Request Number: 15-00523952 • Address: 1544 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00523952
Address
1544 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-15T20:10:07.000
Status
Closed
Created Date
2015-11-12T20:10:07.000
Update Date
2015-11-12T21:08:47.000
Closed Date
2015-11-12T21:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490398.4669443700
Y Coordinate
6960151.2770010100
Lat Long Location
1544 E 8TH ST, DALLAS, TX, 75203
Unique Key
1176463056
15-00524120
Service Request Number: 15-00524120 • Address: 6915 LAVENDALE AVE, DALLAS, TX 75230 • Department: Department of Sanitation Services
Service Request Number
15-00524120
Address
6915 LAVENDALE AVE, DALLAS, TX 75230
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T09:23:47.000
Status
Closed
Created Date
2015-11-13T09:23:47.000
Update Date
2015-11-17T10:36:21.000
Closed Date
2015-11-17T10:36:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494103.2137396000
Y Coordinate
7013185.7478892200
Lat Long Location
6915 LAVENDALE AVE, DALLAS, TX, 75230
Unique Key
1176476871
15-00463986
Service Request Number: 15-00463986 • Address: 3400 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00463986
Address
3400 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-19T07:20:41.000
Status
Closed
Created Date
2015-10-08T07:20:41.000
Update Date
2015-10-08T07:32:17.000
Closed Date
2015-10-08T07:32:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2503676.7314433200
Y Coordinate
6942153.3710422200
Lat Long Location
3400 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1172484637
15-00464112
Service Request Number: 15-00464112 • Address: 700 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00464112
Address
700 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-15T08:15:42.000
Status
Closed
Created Date
2015-10-08T08:15:42.000
Update Date
2015-10-08T08:16:41.000
Closed Date
2015-10-08T08:16:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477589.5317545400
Y Coordinate
6960147.9199558900
Lat Long Location
700 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1172492348
15-00464173
Service Request Number: 15-00464173 • Address: 342 N MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00464173
Address
342 N MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-19T08:29:59.000
Status
Closed
Created Date
2015-10-08T08:29:59.000
Update Date
2015-10-19T14:25:47.000
Closed Date
2015-10-19T14:25:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489930.5907020700
Y Coordinate
6960798.1447854700
Lat Long Location
342 N MOORE ST, DALLAS, TX, 75203
Unique Key
1172496559
15-00524065
Service Request Number: 15-00524065 • Address: 3664 MID PINES DR, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
15-00524065
Address
3664 MID PINES DR, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T09:03:09.000
Status
Closed
Created Date
2015-11-13T09:03:09.000
Update Date
2015-12-24T09:02:20.000
Closed Date
2015-12-24T09:02:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2472773.3145030200
Y Coordinate
7016853.2180653800
Lat Long Location
3664 MID PINES DR, DALLAS, TX
Unique Key
1176473124
15-00463817
Service Request Number: 15-00463817 • Address: 922 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00463817
Address
922 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-12T19:10:27.000
Status
Closed
Created Date
2015-10-07T19:10:27.000
Update Date
2015-10-08T14:35:45.000
Closed Date
2015-10-08T14:35:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479446.9544932700
Y Coordinate
6958046.1955002900
Lat Long Location
922 W 10TH ST, DALLAS, TX, 75208
Unique Key
1172471139
15-00494881
Service Request Number: 15-00494881 • Address: 11135 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00494881
Address
11135 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-20T13:38:38.000
Status
Closed
Created Date
2015-10-27T13:38:38.000
Update Date
2015-11-13T09:32:04.000
Closed Date
2015-10-29T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2520613.4570024100
Y Coordinate
7001028.8538753100
Lat Long Location
11135 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1174534720
15-00494828
Service Request Number: 15-00494828 • Address: 323 S BRISCOE BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00494828
Address
323 S BRISCOE BLVD, DALLAS, TX 75211
City Council District
1
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-10T13:21:50.000
Status
Closed
Created Date
2015-10-27T13:21:50.000
Update Date
2015-10-28T15:41:08.000
Closed Date
2015-10-28T15:41:07.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2470994.3952148600
Y Coordinate
6957127.6798062700
Lat Long Location
323 S BRISCOE BLVD, DALLAS, TX, 75211
Unique Key
1174526936
15-00464411
Service Request Number: 15-00464411 • Address: 1600 E LOUISIANA AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00464411
Address
1600 E LOUISIANA AVE, DALLAS, TX 75203
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T09:29:56.000
Status
Closed
Created Date
2015-10-08T09:29:56.000
Update Date
2015-10-19T06:48:41.000
Closed Date
2015-10-19T06:48:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491046.5593348300
Y Coordinate
6950428.2235396200
Lat Long Location
1600 E LOUISIANA AVE, DALLAS, TX, 75203
Unique Key
1172513127
15-00524062
Service Request Number: 15-00524062 • Address: 3667 CORAL GABLES DR, DALLAS, TX 75229 • Department: Code Compliance District Group
Service Request Number
15-00524062
Address
3667 CORAL GABLES DR, DALLAS, TX 75229
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T09:01:34.000
Status
Closed
Created Date
2015-11-13T09:01:34.000
Update Date
2015-12-16T07:58:13.000
Closed Date
2015-12-16T07:58:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2472716.1230298700
Y Coordinate
7016516.1179267800
Lat Long Location
3667 CORAL GABLES DR, DALLAS, TX, 75229
Unique Key
1176472853
15-00463835
Service Request Number: 15-00463835 • Address: 2632 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00463835
Address
2632 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-08T19:49:41.000
Status
Closed
Created Date
2015-10-07T19:49:41.000
Update Date
2015-10-08T16:39:08.000
Closed Date
2015-10-08T15:17:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495642.5683551300
Y Coordinate
6945820.6391084000
Lat Long Location
2632 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1172472385
15-00481311
Service Request Number: 15-00481311 • Address: 1023 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00481311
Address
1023 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-02T14:57:38.000
Status
Closed
Created Date
2015-10-19T14:57:38.000
Update Date
2015-10-23T12:42:31.000
Closed Date
2015-10-23T12:42:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2456817.5490025000
Y Coordinate
6960580.6211576500
Lat Long Location
1023 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1173614030
15-00524060
Service Request Number: 15-00524060 • Address: 7421 FRANKFORD RD 7421 ON FRANKFORD 1414, DALLAS, TX 75252 • Department: Code Compliance District Group
Service Request Number
15-00524060
Address
7421 FRANKFORD RD 7421 ON FRANKFORD 1414, DALLAS, TX 75252
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2015-12-30T05:23:29.000
Status
Closed
Created Date
2015-11-13T05:23:29.000
Update Date
2015-12-02T12:28:17.000
Closed Date
2015-12-02T12:28:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496818.1192068300
Y Coordinate
7050285.8033093400
Lat Long Location
7421 FRANKFORD RD, DALLAS, TX, 75252
Unique Key
1176472591