311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00459888
Service Request Number: 15-00459888 • Address: 9702 W FERRIS BRANCH BLVD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
15-00459888
Address
9702 W FERRIS BRANCH BLVD, DALLAS, TX 75243
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-20T07:32:22.000
Status
Closed
Created Date
2015-10-06T07:32:22.000
Update Date
2015-10-06T07:33:01.000
Closed Date
2015-10-06T07:33:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513178.3103667900
Y Coordinate
7016138.4530307900
Lat Long Location
9702 W FERRIS BRANCH BLVD, DALLAS, TX, 75243
Unique Key
1172204874
15-00524068
Service Request Number: 15-00524068 • Address: 2015 FAROLA DR, DALLAS, TX 75228 • Department: Code Compliance District Group
Service Request Number
15-00524068
Address
2015 FAROLA DR, DALLAS, TX 75228
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T09:04:58.000
Status
Closed
Created Date
2015-11-13T09:04:58.000
Update Date
2015-12-17T08:08:47.000
Closed Date
2015-12-17T08:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527953.7448893100
Y Coordinate
6994856.5028138000
Lat Long Location
2015 FAROLA DR, DALLAS, TX, 75228
Unique Key
1176473341
15-00463869
Service Request Number: 15-00463869 • Address: 1400 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00463869
Address
1400 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-08T21:35:01.000
Status
Closed
Created Date
2015-10-07T21:35:01.000
Update Date
2015-10-08T17:01:44.000
Closed Date
2015-10-08T11:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2527236.6505585700
Y Coordinate
6955539.9719443200
Lat Long Location
1400 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1172475018
15-00464304
Service Request Number: 15-00464304 • Address: 918 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00464304
Address
918 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-19T09:00:31.000
Status
Closed
Created Date
2015-10-08T09:00:31.000
Update Date
2015-10-12T10:43:01.000
Closed Date
2015-10-12T10:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479619.6872002800
Y Coordinate
6968189.8058810800
Lat Long Location
918 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1172505401
15-00513552
Service Request Number: 15-00513552 • Address: 706 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00513552
Address
706 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-22T12:19:56.000
Status
Closed
Created Date
2015-11-06T12:19:56.000
Update Date
2015-11-10T13:37:15.000
Closed Date
2015-11-10T13:37:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469580.7853406100
Y Coordinate
6959902.1333072300
Lat Long Location
706 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1175751370
15-00524054
Service Request Number: 15-00524054 • Address: 10440 CASNETT DR, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524054
Address
10440 CASNETT DR, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-22T05:09:08.000
Status
Closed
Created Date
2015-11-13T05:09:08.000
Update Date
2016-08-25T10:00:44.000
Closed Date
2016-08-25T10:00:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2539101.8723775700
Y Coordinate
6948174.4459614100
Lat Long Location
10440 CASNETT DR, DALLAS, TX, 75217
Unique Key
1176472139
15-00518027
Service Request Number: 15-00518027 • Address: 6823 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 14
Service Request Number
15-00518027
Address
6823 EAST GRAND AVE, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-19T09:45:00.000
Status
Closed
Created Date
2015-11-10T09:45:00.000
Update Date
2015-11-10T13:58:04.000
Closed Date
2015-11-10T13:58:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2509803.6308407900
Y Coordinate
6979338.8645456400
Lat Long Location
6823 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1176065308
15-00518159
Service Request Number: 15-00518159 • Address: 830 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00518159
Address
830 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T10:32:26.000
Status
Closed
Created Date
2015-11-10T10:32:26.000
Update Date
2015-11-12T10:39:53.000
Closed Date
2015-11-12T10:39:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2478919.3800067800
Y Coordinate
6955445.2388548100
Lat Long Location
830 S POLK ST, DALLAS, TX, 75208
Unique Key
1176074491
15-00464323
Service Request Number: 15-00464323 • Address: 10777 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
15-00464323
Address
10777 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-01T09:05:14.000
Status
Closed
Created Date
2015-10-08T09:05:14.000
Update Date
2015-10-09T15:57:55.000
Closed Date
2015-10-09T15:57:52.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2521754.8417284300
Y Coordinate
7002135.8357440400
Lat Long Location
10777 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1172506825
15-00459686
Service Request Number: 15-00459686 • Address: 2815 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00459686
Address
2815 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-10-19T19:43:49.000
Status
Closed
Created Date
2015-10-05T19:43:49.000
Update Date
2015-10-06T10:57:13.000
Closed Date
2015-10-06T10:57:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470795.3915149300
Y Coordinate
6956543.8777530400
Lat Long Location
2815 W 12TH ST, DALLAS, TX, 75211
Unique Key
1172189855
15-00513406
Service Request Number: 15-00513406 • Address: 3112 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00513406
Address
3112 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-09T11:29:42.000
Status
Closed
Created Date
2015-11-06T11:29:42.000
Update Date
2015-11-06T16:31:59.000
Closed Date
2015-11-06T16:31:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484314.2522804400
Y Coordinate
6944282.6501535100
Lat Long Location
3112 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1175742691
15-00494939
Service Request Number: 15-00494939 • Address: 211 S ST MARY AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00494939
Address
211 S ST MARY AVE, DALLAS, TX 75214
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-16T14:01:37.000
Status
Closed
Created Date
2015-10-27T14:01:37.000
Update Date
2015-10-30T16:44:54.000
Closed Date
2015-10-30T16:44:54.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2503436.6703101800
Y Coordinate
6977076.5525718400
Lat Long Location
211 S ST MARY AVE, DALLAS, TX, 75214
Unique Key
1174542188
15-00494846
Service Request Number: 15-00494846 • Address: 5411 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Mobility & Street Services Department
Service Request Number
15-00494846
Address
5411 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-01T13:28:42.000
Status
Closed
Created Date
2015-10-27T13:28:42.000
Update Date
2015-10-27T13:49:31.000
Closed Date
2015-10-27T13:49:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484940.8807461500
Y Coordinate
6991476.3531501800
Lat Long Location
5411 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1174529361
15-00513487
Service Request Number: 15-00513487 • Address: 236 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00513487
Address
236 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T11:59:26.000
Status
Closed
Created Date
2015-11-06T11:59:26.000
Update Date
2015-11-09T09:13:12.000
Closed Date
2015-11-09T09:13:11.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488462.7232470400
Y Coordinate
6970851.3527173600
Lat Long Location
236 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175747803
15-00524110
Service Request Number: 15-00524110 • Address: 10300 AUDELIA RD, DALLAS, TX 75238 • Department: Department of Sanitation Services
Service Request Number
15-00524110
Address
10300 AUDELIA RD, DALLAS, TX 75238
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-28T09:18:35.000
Status
Closed
Created Date
2015-11-13T09:18:35.000
Update Date
2015-11-17T08:13:02.000
Closed Date
2015-11-17T08:13:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2515545.4555271900
Y Coordinate
7011250.8267087500
Lat Long Location
10300 AUDELIA RD, DALLAS, TX, 75238
Unique Key
1176475965
15-00494883
Service Request Number: 15-00494883 • Address: 1700 PACIFIC AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00494883
Address
1700 PACIFIC AVE, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Parking - General Request - DPD
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-10T13:39:28.000
Status
Closed
Created Date
2015-10-27T13:39:28.000
Update Date
2015-10-27T20:54:30.000
Closed Date
2015-10-27T20:53:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491679.7688716300
Y Coordinate
6971862.2277605800
Lat Long Location
1700 PACIFIC AVE, DALLAS, TX
Unique Key
1174534983
15-00464379
Service Request Number: 15-00464379 • Address: 2922 MARTIN LUTHER KING JR BLVD, DALLAS, TX • City Council District: 7
Service Request Number
15-00464379
Address
2922 MARTIN LUTHER KING JR BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-12T09:18:20.000
Status
Closed
Created Date
2015-10-08T09:18:20.000
Update Date
2016-04-19T11:15:32.000
Closed Date
2016-04-19T11:15:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2501156.2587728700
Y Coordinate
6967592.8146314200
Lat Long Location
2922 MARTIN LUTHER KING JR BLVD, DALLAS, TX
Unique Key
1172510551
15-00460013
Service Request Number: 15-00460013 • Address: 3773 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00460013
Address
3773 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-17T08:28:30.000
Status
Duplicate (closed)
Created Date
2015-10-06T08:28:30.000
Update Date
2015-11-19T14:26:47.000
Closed Date
2015-11-19T14:26:47.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511583.1827855000
Y Coordinate
6990952.2340148800
Lat Long Location
3773 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1172212506
15-00524099
Service Request Number: 15-00524099 • Address: 2732 GLENFIELD AVE, DALLAS, TX 75233 • Department: Code Compliance District Group
Service Request Number
15-00524099
Address
2732 GLENFIELD AVE, DALLAS, TX 75233
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T09:15:41.000
Status
Closed
Created Date
2015-11-13T09:15:41.000
Update Date
2015-12-03T09:34:15.000
Closed Date
2015-12-03T09:34:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471425.7871113500
Y Coordinate
6947617.2170418000
Lat Long Location
2732 GLENFIELD AVE, DALLAS, TX, 75233
Unique Key
1176475333
15-00464311
Service Request Number: 15-00464311 • Address: 918 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00464311
Address
918 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-19T09:01:57.000
Status
Closed
Created Date
2015-10-08T09:01:57.000
Update Date
2015-10-26T10:08:49.000
Closed Date
2015-10-26T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479619.6872002800
Y Coordinate
6968189.8058810800
Lat Long Location
918 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1172505953
15-00518127
Service Request Number: 15-00518127 • Address: 3811 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00518127
Address
3811 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T10:21:20.000
Status
Closed
Created Date
2015-11-10T10:21:20.000
Update Date
2015-11-12T10:41:34.000
Closed Date
2015-11-12T10:41:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468169.9688171900
Y Coordinate
6973567.2066405000
Lat Long Location
3811 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1176072373
15-00523901
Service Request Number: 15-00523901 • Address: 2739 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00523901
Address
2739 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T18:04:57.000
Status
Closed
Created Date
2015-11-12T18:04:57.000
Update Date
2015-11-16T11:59:42.000
Closed Date
2015-11-16T11:59:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470744.5872290800
Y Coordinate
6963261.0290960800
Lat Long Location
2739 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1176459300
15-00464459
Service Request Number: 15-00464459 • Address: 933 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00464459
Address
933 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-19T09:42:39.000
Status
Closed
Created Date
2015-10-08T09:42:39.000
Update Date
2015-12-04T16:37:12.000
Closed Date
2015-12-04T16:37:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478683.8223623300
Y Coordinate
6961427.9562883000
Lat Long Location
933 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1172516421
15-00464467
Service Request Number: 15-00464467 • Address: 1031 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00464467
Address
1031 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-19T09:44:13.000
Status
Closed
Created Date
2015-10-08T09:44:13.000
Update Date
2015-10-12T10:47:13.000
Closed Date
2015-10-12T10:47:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477544.0314084100
Y Coordinate
6961987.5108528000
Lat Long Location
1031 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1172516971
15-00524653
Service Request Number: 15-00524653 • Address: 2718 GRAYSON DR, DALLAS, TX 75224 • Department: Department of Sanitation Services
Service Request Number
15-00524653
Address
2718 GRAYSON DR, DALLAS, TX 75224
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T12:05:37.000
Status
Closed
Created Date
2015-11-13T12:05:37.000
Update Date
2015-11-13T16:41:59.000
Closed Date
2015-11-13T16:41:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481113.0635019500
Y Coordinate
6947017.0589865300
Lat Long Location
2718 GRAYSON DR, DALLAS, TX, 75224
Unique Key
1176510908
15-00524219
Service Request Number: 15-00524219 • Address: 3779 CRIPPLE CREEK DR, DALLAS, TX 75224 • Department: Code Compliance District Group
Service Request Number
15-00524219
Address
3779 CRIPPLE CREEK DR, DALLAS, TX 75224
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-09T09:52:51.000
Status
Closed
Created Date
2015-11-13T09:52:51.000
Update Date
2016-01-14T11:41:20.000
Closed Date
2016-01-14T11:41:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477709.6425901200
Y Coordinate
6941105.5396440200
Lat Long Location
3779 CRIPPLE CREEK DR, DALLAS, TX, 75224
Unique Key
1176483512
15-00524249
Service Request Number: 15-00524249 • Address: 3527 KIESTCREST DR, DALLAS, TX 75233 • Department: Code Compliance District Group
Service Request Number
15-00524249
Address
3527 KIESTCREST DR, DALLAS, TX 75233
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:02:57.000
Status
Closed
Created Date
2015-11-13T10:02:57.000
Update Date
2015-12-01T08:05:36.000
Closed Date
2015-12-01T08:05:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467092.8226504800
Y Coordinate
6942093.1681037200
Lat Long Location
3527 KIESTCREST DR, DALLAS, TX, 75233
Unique Key
1176485502
15-00513880
Service Request Number: 15-00513880 • Address: 2900 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00513880
Address
2900 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-13T14:05:54.000
Status
Closed
Created Date
2015-11-06T14:05:54.000
Update Date
2015-11-06T14:11:16.000
Closed Date
2015-11-06T14:11:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468539.3495470600
Y Coordinate
6946550.6731284300
Lat Long Location
2900 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1175770145
15-00481328
Service Request Number: 15-00481328 • Address: 5113 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00481328
Address
5113 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-11-23T15:03:13.000
Status
Closed
Created Date
2015-10-19T15:03:13.000
Update Date
2015-10-19T16:08:57.000
Closed Date
2015-10-19T16:00:00.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506436.2581482300
Y Coordinate
6961560.2453088600
Lat Long Location
5113 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1173614933
15-00524428
Service Request Number: 15-00524428 • Address: 2623 HARLANDALE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524428
Address
2623 HARLANDALE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:48:40.000
Status
Closed
Created Date
2015-11-13T10:48:40.000
Update Date
2015-12-01T08:31:47.000
Closed Date
2015-12-01T08:31:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488290.9245168800
Y Coordinate
6947711.8483241300
Lat Long Location
2623 HARLANDALE AVE, DALLAS, TX, 75216
Unique Key
1176496987
15-00524162
Service Request Number: 15-00524162 • Address: 9938 COLDWATER CIR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524162
Address
9938 COLDWATER CIR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T09:39:51.000
Status
Closed
Created Date
2015-11-13T09:39:51.000
Update Date
2015-11-23T09:38:52.000
Closed Date
2015-11-23T09:38:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2525858.4326021800
Y Coordinate
6988797.8021942200
Lat Long Location
9938 COLDWATER CIR, DALLAS, TX, 75228
Unique Key
1176480007
15-00464676
Service Request Number: 15-00464676 • Address: 2565 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00464676
Address
2565 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-12T10:47:45.000
Status
Closed
Created Date
2015-10-08T10:47:45.000
Update Date
2015-10-14T16:30:19.000
Closed Date
2015-10-14T16:30:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499037.1827591100
Y Coordinate
6936282.4553526900
Lat Long Location
2565 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1172532400
15-00524376
Service Request Number: 15-00524376 • Address: 8711 SAN LEANDRO DR, DALLAS, TX 75218 • Department: Department of Sanitation Services
Service Request Number
15-00524376
Address
8711 SAN LEANDRO DR, DALLAS, TX 75218
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:30:46.000
Status
Closed
Created Date
2015-11-13T10:30:46.000
Update Date
2015-11-20T09:49:51.000
Closed Date
2015-11-17T12:58:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2519825.2389062000
Y Coordinate
6985390.8554710600
Lat Long Location
8711 SAN LEANDRO DR, DALLAS, TX, 75218
Unique Key
1176493308
15-00524381
Service Request Number: 15-00524381 • Address: 327 FORDHAM RD, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524381
Address
327 FORDHAM RD, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:32:30.000
Status
Closed
Created Date
2015-11-13T10:32:30.000
Update Date
2015-12-31T14:20:29.000
Closed Date
2015-12-31T14:20:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485346.1791965200
Y Coordinate
6940383.1362922800
Lat Long Location
327 FORDHAM RD, DALLAS, TX, 75216
Unique Key
1176493710
15-00524692
Service Request Number: 15-00524692 • Address: 4924 BRYAN ST C, DALLAS, TX 75206 • Department: Department of Sanitation Services
Service Request Number
15-00524692
Address
4924 BRYAN ST C, DALLAS, TX 75206
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T12:21:13.000
Status
Closed
Created Date
2015-11-13T12:21:13.000
Update Date
2015-11-13T14:24:01.000
Closed Date
2015-11-13T14:24:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499020.6328904600
Y Coordinate
6979808.1445960400
Lat Long Location
4924 BRYAN ST, DALLAS, TX, 75206
Unique Key
1176513228
15-00481485
Service Request Number: 15-00481485 • Address: 3419 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481485
Address
3419 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-01T16:02:36.000
Status
Closed
Created Date
2015-10-19T16:02:36.000
Update Date
2016-03-31T13:36:42.000
Closed Date
2016-03-31T13:36:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486852.3223989600
Y Coordinate
6942762.9114592700
Lat Long Location
3419 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1173624281
15-00524403
Service Request Number: 15-00524403 • Address: 7712 FAIRPORT RD, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524403
Address
7712 FAIRPORT RD, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-12T10:40:32.000
Status
Closed
Created Date
2015-11-13T10:40:32.000
Update Date
2015-12-08T16:00:06.000
Closed Date
2015-12-08T16:00:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526056.8659629900
Y Coordinate
6944260.4318115700
Lat Long Location
7712 FAIRPORT RD, DALLAS, TX, 75217
Unique Key
1176495209
15-00500467
Service Request Number: 15-00500467 • Address: 5000 W LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00500467
Address
5000 W LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-01T18:06:48.000
Status
Closed
Created Date
2015-10-29T18:06:48.000
Update Date
2015-10-29T20:17:32.000
Closed Date
2015-10-29T20:15:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458013.6079580800
Y Coordinate
6938057.7082290200
Lat Long Location
5000 W LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1174902557
15-00481541
Service Request Number: 15-00481541 • Address: 3517 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481541
Address
3517 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-02T16:21:05.000
Status
Closed
Created Date
2015-10-19T16:21:05.000
Update Date
2015-11-20T09:15:11.000
Closed Date
2015-11-20T09:15:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488031.3891264600
Y Coordinate
6942312.2275608300
Lat Long Location
3517 S EWING AVE, DALLAS, TX, 75216
Unique Key
1173629460
15-00524108
Service Request Number: 15-00524108 • Address: 3410 LAWNVIEW AVE, DALLAS, TX 75227 • Department: Department of Sanitation Services
Service Request Number
15-00524108
Address
3410 LAWNVIEW AVE, DALLAS, TX 75227
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:18:22.000
Status
Closed
Created Date
2015-11-13T09:18:22.000
Update Date
2015-11-13T13:23:44.000
Closed Date
2015-11-13T13:23:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516012.7561843700
Y Coordinate
6967940.3342840400
Lat Long Location
3410 LAWNVIEW AVE, DALLAS, TX, 75227
Unique Key
1176475833
15-00524122
Service Request Number: 15-00524122 • Address: 7806 TILLMAN ST, DALLAS, TX 75217 • Department: Department of Sanitation Services
Service Request Number
15-00524122
Address
7806 TILLMAN ST, DALLAS, TX 75217
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-14T09:23:56.000
Status
Closed
Created Date
2015-11-13T09:23:56.000
Update Date
2015-11-13T14:40:21.000
Closed Date
2015-11-13T14:35:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525424.0040177000
Y Coordinate
6958577.0227659400
Lat Long Location
7806 TILLMAN ST, DALLAS, TX, 75217
Unique Key
1176477046
15-00524362
Service Request Number: 15-00524362 • Address: 4160 DUNHAVEN RD, DALLAS, TX 75220 • Department: Code Compliance District Group
Service Request Number
15-00524362
Address
4160 DUNHAVEN RD, DALLAS, TX 75220
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T10:28:57.000
Status
Closed
Created Date
2015-11-13T10:28:57.000
Update Date
2016-01-20T15:40:30.000
Closed Date
2016-01-11T10:04:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478152.2860908700
Y Coordinate
7004110.2484615400
Lat Long Location
4160 DUNHAVEN RD, DALLAS, TX, 75220
Unique Key
1176492472
15-00481520
Service Request Number: 15-00481520 • Address: 1600 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00481520
Address
1600 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-08T16:15:09.000
Status
Closed
Created Date
2015-10-19T16:15:09.000
Update Date
2016-01-15T16:34:58.000
Closed Date
2016-01-15T16:34:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535469.4855590600
Y Coordinate
6937092.1519736800
Lat Long Location
1600 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1173627709
15-00524695
Service Request Number: 15-00524695 • Address: 12119 LARCHGATE DR, DALLAS, TX 75243 • Department: Department of Sanitation Services
Service Request Number
15-00524695
Address
12119 LARCHGATE DR, DALLAS, TX 75243
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T12:21:36.000
Status
Closed
Created Date
2015-11-13T12:21:36.000
Update Date
2015-11-17T11:53:21.000
Closed Date
2015-11-17T11:53:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516508.5422868700
Y Coordinate
7020058.7862064500
Lat Long Location
12119 LARCHGATE DR, DALLAS, TX, 75243
Unique Key
1176513431
15-00524365
Service Request Number: 15-00524365 • Address: 7714 FAIRPORT RD, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524365
Address
7714 FAIRPORT RD, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-12T10:29:18.000
Status
Closed
Created Date
2015-11-13T10:29:18.000
Update Date
2015-12-08T16:01:51.000
Closed Date
2015-12-08T16:01:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2526063.7771926500
Y Coordinate
6944260.5302058700
Lat Long Location
7714 FAIRPORT RD, DALLAS, TX, 75217
Unique Key
1176492574
15-00535694
Service Request Number: 15-00535694 • Address: 9301 N CENTRAL EXPY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00535694
Address
9301 N CENTRAL EXPY, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T16:34:47.000
Status
Closed
Created Date
2015-11-19T16:34:47.000
Update Date
2015-11-20T10:20:09.000
Closed Date
2015-11-20T09:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499464.1749985200
Y Coordinate
7005650.8537184000
Lat Long Location
9301 N CENTRAL EXPY, DALLAS, TX, 75225
Unique Key
1177211712
15-00524322
Service Request Number: 15-00524322 • Address: 3310 CULVER ST, DALLAS, TX 75223 • Department: Department of Sanitation Services
Service Request Number
15-00524322
Address
3310 CULVER ST, DALLAS, TX 75223
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:19:22.000
Status
Closed
Created Date
2015-11-13T10:19:22.000
Update Date
2015-11-17T12:57:04.000
Closed Date
2015-11-17T12:57:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509880.4627999900
Y Coordinate
6975014.3194779100
Lat Long Location
3310 CULVER ST, DALLAS, TX, 75223
Unique Key
1176490013
15-00524146
Service Request Number: 15-00524146 • Address: 3007 RUIDOSA AVE, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524146
Address
3007 RUIDOSA AVE, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T09:34:59.000
Status
Closed
Created Date
2015-11-13T09:34:59.000
Update Date
2015-11-23T13:12:23.000
Closed Date
2015-11-23T13:12:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532203.9094441100
Y Coordinate
6995548.1500000000
Lat Long Location
3007 RUIDOSA AVE, DALLAS, TX, 75228
Unique Key
1176478965
15-00524485
Service Request Number: 15-00524485 • Address: 3004 IRVING BLVD, DALLAS, TX 75247 • Department: Code Compliance District Group
Service Request Number
15-00524485
Address
3004 IRVING BLVD, DALLAS, TX 75247
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T11:09:37.000
Status
Closed
Created Date
2015-11-13T11:09:37.000
Update Date
2015-11-13T13:06:48.000
Closed Date
2015-11-13T13:06:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473148.9022489700
Y Coordinate
6981032.8272430500
Lat Long Location
3004 IRVING BLVD, DALLAS, TX, 75247
Unique Key
1176500793
15-00481526
Service Request Number: 15-00481526 • Address: 3546 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481526
Address
3546 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-02T16:17:42.000
Status
Closed
Created Date
2015-10-19T16:17:42.000
Update Date
2015-11-18T12:51:38.000
Closed Date
2015-11-18T12:51:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488073.5175477400
Y Coordinate
6942126.2868392300
Lat Long Location
3546 S EWING AVE, DALLAS, TX, 75216
Unique Key
1173628373