311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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16-00447953
Service Request Number: 16-00447953 • Address: 3092 ST RITA DR, DALLAS, 75233 • City Council District: 3
Service Request Number
16-00447953
Address
3092 ST RITA DR, DALLAS, 75233
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-09-16T09:45:23.000
Status
Duplicate (closed)
Created Date
2016-09-01T09:45:23.000
Update Date
2016-09-02T09:34:59.000
Closed Date
2016-09-02T09:35:00.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2471120.17578202
Y Coordinate
6944624.17487717
Lat Long Location
3092 ST RITA DR, DALLAS, 75233
Unique Key
1226300432
16-00044442
Service Request Number: 16-00044442 • Address: 3202 NUTTING DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
16-00044442
Address
3202 NUTTING DR, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-02-05T18:49:41.000
Status
Closed
Created Date
2016-02-02T18:49:41.000
Update Date
2016-02-03T13:58:59.000
Closed Date
2016-02-03T13:58:59.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2519946.90286812
Y Coordinate
6966117.7348568
Lat Long Location
3202 NUTTING DR, DALLAS, TX, 75227
Unique Key
1185387128
16-00343276
Service Request Number: 16-00343276 • Address: 10700 WOODMEADOW PKWY, DALLAS, TX 75228 • City Council District: 9
Service Request Number
16-00343276
Address
10700 WOODMEADOW PKWY, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Confined Stray - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-07-15T08:18:48.000
Status
Closed
Created Date
2016-07-12T08:18:48.000
Update Date
2016-07-12T11:58:01.000
Closed Date
2016-07-12T11:57:55.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540586.25913119
Y Coordinate
6995162.27025081
Lat Long Location
10700 WOODMEADOW PKWY, DALLAS, TX, 75228
Unique Key
1218480104
16-00203332
Service Request Number: 16-00203332 • Address: GREENVILLE AVE & E LOVERS LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
16-00203332
Address
GREENVILLE AVE & E LOVERS LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-06T18:53:56.000
Status
Closed
Created Date
2016-05-05T18:53:56.000
Update Date
2016-05-05T19:36:18.000
Closed Date
2016-05-05T19:21:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499733.33854688
Y Coordinate
6996966.73475109
Unique Key
1205295194
16-00097376
Service Request Number: 16-00097376 • Address: 4610 ROBERTS AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00097376
Address
4610 ROBERTS AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Confined Stray - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-03-12T21:44:22.000
Status
Closed
Created Date
2016-03-09T21:44:22.000
Update Date
2016-08-03T10:02:15.000
Closed Date
2016-08-03T10:02:08.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506661.7011162
Y Coordinate
6964219.31688274
Lat Long Location
4610 ROBERTS AVE, DALLAS, TX, 75215
Unique Key
1195680001
16-00012316
Service Request Number: 16-00012316 • Address: 3209 HIGH BROOK DR, DALLAS, TX 75234 • City Council District: 6
Service Request Number
16-00012316
Address
3209 HIGH BROOK DR, DALLAS, TX 75234
City Council District
6
Department
Management Services
Service Request Type
Water Questions - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2016-02-10T19:15:28.000
Status
Closed
Created Date
2016-01-11T19:15:28.000
Update Date
2016-01-12T16:47:20.000
Closed Date
2016-01-12T16:47:18.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2469133.53672074
Y Coordinate
7018461.71043835
Lat Long Location
3209 HIGH BROOK DR, DALLAS, TX, 75234
Unique Key
1182115781
16-00073438
Service Request Number: 16-00073438 • Address: CHANNEL DR & ROYAL LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
16-00073438
Address
CHANNEL DR & ROYAL LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Department of Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-02-26T18:44:28.000
Status
Closed
Created Date
2016-02-23T18:44:28.000
Update Date
2016-02-23T22:25:42.000
Closed Date
2016-02-23T22:25:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467172.22748387
Y Coordinate
7012436.78337763
Unique Key
1191809750
16-00005542
Service Request Number: 16-00005542 • Address: 6900 MATTNEY DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
16-00005542
Address
6900 MATTNEY DR, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-19T12:42:44.000
Status
Closed
Created Date
2016-01-06T12:42:44.000
Update Date
2016-03-07T12:11:41.000
Closed Date
2016-03-07T12:11:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465295.93581802
Y Coordinate
6928707.42177894
Lat Long Location
6900 MATTNEY DR, DALLAS, TX, 75237
Unique Key
1181591174
16-00142841
Service Request Number: 16-00142841 • Address: 1560 DRURY DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
16-00142841
Address
1560 DRURY DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-04-13T05:54:23.000
Status
Closed
Created Date
2016-04-06T05:54:23.000
Update Date
2016-04-19T17:19:23.000
Closed Date
2016-04-19T17:19:20.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477237.37194528
Y Coordinate
6934826.5915364
Lat Long Location
1560 DRURY DR, DALLAS, TX, 75232
Unique Key
1199878282
16-00379094
Service Request Number: 16-00379094 • Address: 2839 BLACKWOLF DR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
16-00379094
Address
2839 BLACKWOLF DR, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-09-09T13:53:18.000
Status
Closed
Created Date
2016-07-28T13:53:18.000
Update Date
2016-08-11T14:01:48.000
Closed Date
2016-08-11T14:01:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2547795.3355685
Y Coordinate
6931033.47291996
Lat Long Location
2839 BLACKWOLF DR, DALLAS, TX, 75253
Unique Key
1221297103
16-00340510
Service Request Number: 16-00340510 • Address: S HOUSTON ST & MAIN ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
16-00340510
Address
S HOUSTON ST & MAIN ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-15T05:49:51.000
Status
Closed
Created Date
2016-07-11T05:49:51.000
Update Date
2016-07-11T09:40:06.000
Closed Date
2016-07-11T09:40:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488530.29178129
Y Coordinate
6970469.52332463
Unique Key
1218271090
15-00516561
Service Request Number: 15-00516561 • Address: BRUTON RD & 2ND AVE, DALLAS, 75217, DALLAS, TX • City Council District: 7
Service Request Number
15-00516561
Address
BRUTON RD & 2ND AVE, DALLAS, 75217, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - All Out - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-13T12:23:08.000
Status
Closed
Created Date
2015-11-09T12:23:08.000
Update Date
2015-11-09T13:55:30.000
Closed Date
2015-11-09T13:55:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2513074.90914728
Y Coordinate
6959487.37121229
Unique Key
1175959298
16-00132034
Service Request Number: 16-00132034 • Address: HARRY HINES BLVD & WOLF ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
16-00132034
Address
HARRY HINES BLVD & WOLF ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-04-04T07:15:03.000
Status
Closed
Created Date
2016-03-31T07:15:03.000
Update Date
2016-03-31T13:54:41.000
Closed Date
2016-03-31T13:54:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487529.19265685
Y Coordinate
6976383.82136316
Unique Key
1198997917
16-00164529
Service Request Number: 16-00164529 • Address: 600 MUSEUM WAY, DALLAS, TX 75201 • City Council District: 2
Service Request Number
16-00164529
Address
600 MUSEUM WAY, DALLAS, TX 75201
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-05-06T19:12:39.000
Status
Closed
Created Date
2016-04-16T19:12:39.000
Update Date
2016-04-18T07:34:46.000
Closed Date
2016-04-18T07:34:45.000
Outcome
Closed - Duplicate Request
Priority
Standard
Method Received Description
Web
X Coordinate
2487680.0521928
Y Coordinate
6973492.27279043
Lat Long Location
600 MUSEUM WAY, DALLAS, TX, 75201
Unique Key
1201694316
15-00538661
Service Request Number: 15-00538661 • Address: GILLETTE ST & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
15-00538661
Address
GILLETTE ST & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-25T18:36:32.000
Status
Closed
Created Date
2015-11-21T18:36:32.000
Update Date
2015-11-23T09:29:45.000
Closed Date
2015-11-23T09:29:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519299.46638872
Y Coordinate
6954822.82810525
Unique Key
1177406554
15-00539090
Service Request Number: 15-00539090 • Address: CORINTH ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 2
Service Request Number
15-00539090
Address
CORINTH ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-27T07:04:53.000
Status
Closed
Created Date
2015-11-23T07:04:53.000
Update Date
2015-11-23T10:09:07.000
Closed Date
2015-11-23T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492894.86513088
Y Coordinate
6963622.79009002
Unique Key
1177445990
16-00396524
Service Request Number: 16-00396524 • Address: W KIEST BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
16-00396524
Address
W KIEST BLVD & S POLK ST, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-09T19:09:57.000
Status
Closed
Created Date
2016-08-05T19:09:57.000
Update Date
2016-08-08T10:00:41.000
Closed Date
2016-08-08T10:00:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479016.5534054
Y Coordinate
6943742.4462099
Unique Key
1222504925
16-00337816
Service Request Number: 16-00337816 • Address: 1500 MARILLA ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
16-00337816
Address
1500 MARILLA ST, DALLAS, TX 75201
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-07-22T12:52:00.000
Status
Open
Created Date
2016-07-08T12:52:00.000
Update Date
2016-07-19T09:10:59.000
Closed Date
2016-07-08T12:52:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2491521.79398383
Y Coordinate
6969611.07570335
Lat Long Location
1500 MARILLA ST, DALLAS, TX, 75201
Unique Key
1217992230
15-00496175
Service Request Number: 15-00496175 • Address: 5808 L B J FWY, DALLAS, TX 75240 • City Council District: 11
Service Request Number
15-00496175
Address
5808 L B J FWY, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Electronic Repair License - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-28T08:40:08.000
Status
Closed
Created Date
2015-10-28T08:40:08.000
Update Date
2015-10-28T08:42:42.000
Closed Date
2015-10-28T08:42:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487793.58461309
Y Coordinate
7023888.78977279
Lat Long Location
5808 L B J FWY, DALLAS, TX, 75240
Unique Key
1174636880
16-00489835
Service Request Number: 16-00489835 • Address: 13350 DALLAS PKWY, DALLAS, TX 75240 • City Council District: 11
Service Request Number
16-00489835
Address
13350 DALLAS PKWY, DALLAS, TX 75240
City Council District
11
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-11-29T08:46:32.000
Status
Closed
Created Date
2016-09-23T08:46:32.000
Update Date
2016-10-14T09:16:16.000
Closed Date
2016-10-14T09:16:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483620.8101394
Y Coordinate
7025530.53507304
Lat Long Location
13350 DALLAS PKWY, DALLAS, TX, 75240
Unique Key
1229151752
16-00249135
Service Request Number: 16-00249135 • Address: W ILLINOIS AVE & S POLK ST, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
16-00249135
Address
W ILLINOIS AVE & S POLK ST, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-31T18:54:41.000
Status
Closed
Created Date
2016-05-27T18:54:41.000
Update Date
2016-05-31T09:26:10.000
Closed Date
2016-05-31T09:26:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478973.43695319
Y Coordinate
6949082.25383627
Unique Key
1209421097
16-00171600
Service Request Number: 16-00171600 • Address: 450 OLIVE ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
16-00171600
Address
450 OLIVE ST, DALLAS, TX 75201
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-04-27T11:00:32.000
Status
Closed
Created Date
2016-04-20T11:00:32.000
Update Date
2016-04-27T07:29:52.000
Closed Date
2016-04-27T07:26:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492413.6574437
Y Coordinate
6972740.72083994
Lat Long Location
450 OLIVE ST, DALLAS, TX, 75201
Unique Key
1202322196
15-00591331
Service Request Number: 15-00591331 • Address: 12403 FISH RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00591331
Address
12403 FISH RD, DALLAS, TX 75253
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-01-08T14:35:07.000
Status
Closed
Created Date
2015-12-31T14:35:07.000
Update Date
2016-01-06T14:31:12.000
Closed Date
2016-01-06T14:31:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2555891.19991587
Y Coordinate
6943434.65085047
Lat Long Location
12403 FISH RD, DALLAS, TX, 75253
Unique Key
1181130505
16-00317889
Service Request Number: 16-00317889 • Address: 1346 PRICHARD LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00317889
Address
1346 PRICHARD LN, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-07-07T08:57:42.000
Status
Closed
Created Date
2016-06-29T08:57:42.000
Update Date
2016-06-29T17:17:50.000
Closed Date
2016-06-29T17:17:49.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2526441.50252663
Y Coordinate
6955411.59876759
Lat Long Location
1346 PRICHARD LN, DALLAS, TX, 75217
Unique Key
1216406485
16-00270940
Service Request Number: 16-00270940 • Address: 3299 BOATHOUSE CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
16-00270940
Address
3299 BOATHOUSE CIR, DALLAS, TX 75214
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-06-21T17:34:43.000
Status
Closed
Created Date
2016-06-07T17:34:43.000
Update Date
2016-06-08T15:23:09.000
Closed Date
2016-06-08T15:23:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512301.18979974
Y Coordinate
6987766.88159359
Lat Long Location
3299 BOATHOUSE CIR, DALLAS, TX, 75214
Unique Key
1211808930
16-00209472
Service Request Number: 16-00209472 • Address: 2403 OBENCHAIN ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00209472
Address
2403 OBENCHAIN ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-16T15:37:19.000
Status
Closed
Created Date
2016-05-09T15:37:19.000
Update Date
2016-05-12T15:32:26.000
Closed Date
2016-05-12T15:32:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479548.36728826
Y Coordinate
6968591.20606193
Lat Long Location
2403 OBENCHAIN ST, DALLAS, TX, 75212
Unique Key
1205973709
16-00192668
Service Request Number: 16-00192668 • Address: 2300 ALLEN ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
16-00192668
Address
2300 ALLEN ST, DALLAS, TX 75204
City Council District
14
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-07-06T07:08:32.000
Status
Closed
Created Date
2016-05-02T07:08:32.000
Update Date
2016-05-02T07:13:15.000
Closed Date
2016-05-02T07:13:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491725.53675521
Y Coordinate
6977002.58307738
Lat Long Location
2300 ALLEN ST, DALLAS, TX, 75204
Unique Key
1204319163
15-00516064
Service Request Number: 15-00516064 • Address: IRVING BLVD & REGAL ROW, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
15-00516064
Address
IRVING BLVD & REGAL ROW, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Department of Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-12T09:10:54.000
Status
Closed
Created Date
2015-11-09T09:10:54.000
Update Date
2015-11-09T19:36:43.000
Closed Date
2015-11-09T19:14:00.000
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2459878.48534999
Y Coordinate
6980799.96968333
Unique Key
1175923755
16-00097908
Service Request Number: 16-00097908 • Address: 1025 MEDALIST DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
16-00097908
Address
1025 MEDALIST DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Limits - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-04-21T09:49:21.000
Status
Closed
Created Date
2016-03-10T09:49:21.000
Update Date
2016-03-10T10:10:01.000
Closed Date
2016-03-10T10:10:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479795.97110785
Y Coordinate
6929919.77545278
Lat Long Location
1025 MEDALIST DR, DALLAS, TX, 75232
Unique Key
1195839232
16-00041557
Service Request Number: 16-00041557 • Address: 5763 JOHNSON LN, DALLAS, TX 75241 • City Council District: 8
Service Request Number
16-00041557
Address
5763 JOHNSON LN, DALLAS, TX 75241
City Council District
8
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-16T13:38:33.000
Status
Closed
Created Date
2016-02-01T13:38:33.000
Update Date
2016-02-01T17:27:26.000
Closed Date
2016-02-01T17:27:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499455.03093407
Y Coordinate
6934069.65310952
Lat Long Location
5763 JOHNSON LN, DALLAS, TX, 75241
Unique Key
1184773393
16-00121041
Service Request Number: 16-00121041 • Address: CHEYENNE RD & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
16-00121041
Address
CHEYENNE RD & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-03-28T09:46:47.000
Status
Closed
Created Date
2016-03-24T09:46:47.000
Update Date
2016-03-24T12:21:18.000
Closed Date
2016-03-24T12:21:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540461.79145066
Y Coordinate
6955063.76136104
Unique Key
1198067765
16-00140570
Service Request Number: 16-00140570 • Address: 6809 SUNSHADE LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
16-00140570
Address
6809 SUNSHADE LN, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-04-14T09:35:19.000
Status
Closed
Created Date
2016-04-05T09:35:19.000
Update Date
2016-04-08T12:37:12.000
Closed Date
2016-04-08T12:37:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2449256.37956527
Y Coordinate
6934901.15557244
Lat Long Location
6809 SUNSHADE LN, DALLAS, TX, 75236
Unique Key
1199706195
16-00363623
Service Request Number: 16-00363623 • Address: 2223 IDAHO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00363623
Address
2223 IDAHO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-09-01T08:56:29.000
Status
Closed
Created Date
2016-07-21T08:56:29.000
Update Date
2016-07-27T10:08:29.000
Closed Date
2016-07-27T10:00:00.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487554.69257314
Y Coordinate
6949465.24371853
Lat Long Location
2223 IDAHO AVE, DALLAS, TX, 75216
Unique Key
1220082348
16-00281643
Service Request Number: 16-00281643 • Address: 5959 ROYAL LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
16-00281643
Address
5959 ROYAL LN, DALLAS, TX 75230
City Council District
13
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-08-16T08:18:46.000
Status
Closed
Created Date
2016-06-13T08:18:46.000
Update Date
2016-07-06T07:33:42.000
Closed Date
2016-07-06T07:33:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2488347.77118935
Y Coordinate
7012720.3704928
Lat Long Location
5959 ROYAL LN, DALLAS, TX, 75230
Unique Key
1213185565
15-00461176
Service Request Number: 15-00461176 • Address: 912 RANCH RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00461176
Address
912 RANCH RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T14:34:17.000
Status
Closed
Created Date
2015-10-06T14:34:17.000
Update Date
2015-10-08T15:30:34.000
Closed Date
2015-10-08T15:30:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2554112.29901619
Y Coordinate
6940022.08564797
Lat Long Location
912 RANCH RD, DALLAS, TX, 75253
Unique Key
1172286619
16-00264807
Service Request Number: 16-00264807 • Address: L B J FWY & WEBB CHAPEL RD, DALLAS, 75234, DALLAS, TX • City Council District: 6
Service Request Number
16-00264807
Address
L B J FWY & WEBB CHAPEL RD, DALLAS, 75234, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-06-09T12:02:10.000
Status
Closed
Created Date
2016-06-05T12:02:10.000
Update Date
2016-06-15T13:27:26.000
Closed Date
2016-06-06T12:13:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467645.53198937
Y Coordinate
7018873.01414666
Unique Key
1211239536
16-00434906
Service Request Number: 16-00434906 • Address: 4213 DICKASON AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
16-00434906
Address
4213 DICKASON AVE, DALLAS, TX 75219
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-09-01T22:06:09.000
Status
Closed
Created Date
2016-08-25T22:06:09.000
Update Date
2016-08-30T08:06:55.000
Closed Date
2016-08-30T08:06:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486531.34105007
Y Coordinate
6982184.59779748
Lat Long Location
4213 DICKASON AVE, DALLAS, TX, 75219
Unique Key
1225402233
15-00459855
Service Request Number: 15-00459855 • Address: MILITARY PKWY & N ST AUGUSTINE RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
15-00459855
Address
MILITARY PKWY & N ST AUGUSTINE RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Stuck - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-10T07:05:52.000
Status
Closed
Created Date
2015-10-06T07:05:52.000
Update Date
2015-10-06T13:01:30.000
Closed Date
2015-10-06T13:01:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535005.97094661
Y Coordinate
6967434.19671633
Unique Key
1172202722
16-00017863
Service Request Number: 16-00017863 • Address: MCKINNON ST & WOLF ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
16-00017863
Address
MCKINNON ST & WOLF ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-18T16:12:31.000
Status
Closed
Created Date
2016-01-14T16:12:31.000
Update Date
2016-01-26T08:53:09.000
Closed Date
2016-01-15T07:10:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487932.63509764
Y Coordinate
6976778.40653495
Unique Key
1182496558
16-00360844
Service Request Number: 16-00360844 • Address: 2003 IROQUOIS DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00360844
Address
2003 IROQUOIS DR, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-08-31T09:29:03.000
Status
Closed
Created Date
2016-07-20T09:29:03.000
Update Date
2016-09-06T14:35:34.000
Closed Date
2016-09-06T14:35:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2458733.17628709
Y Coordinate
6965908.16321332
Lat Long Location
2003 IROQUOIS DR, DALLAS, TX, 75212
Unique Key
1219875412
16-00184763
Service Request Number: 16-00184763 • Address: 3810 CARL ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
16-00184763
Address
3810 CARL ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-06-09T09:52:57.000
Status
Closed
Created Date
2016-04-27T09:52:57.000
Update Date
2016-04-27T09:56:03.000
Closed Date
2016-04-27T09:56:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505087.28286213
Y Coordinate
6968740.23922294
Lat Long Location
3810 CARL ST, DALLAS, TX, 75210
Unique Key
1203537170
16-00462461
Service Request Number: 16-00462461 • Address: BANK ST & S HASKELL AVE, DALLAS, TX • City Council District: 2
Service Request Number
16-00462461
Address
BANK ST & S HASKELL AVE, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-09-12T18:00:43.000
Status
Closed
Created Date
2016-09-08T18:00:43.000
Update Date
2016-09-09T08:54:07.000
Closed Date
2016-09-09T08:54:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504306.56943552
Y Coordinate
6972572.76302631
Lat Long Location
S BANK ST, DALLAS, TX
Unique Key
1227263495
16-00225841
Service Request Number: 16-00225841 • Address: 808 LYDIA LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
16-00225841
Address
808 LYDIA LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-06-22T10:25:04.000
Status
Closed
Created Date
2016-05-17T10:25:04.000
Update Date
2016-06-24T11:48:06.000
Closed Date
2016-06-24T11:47:59.000
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2537577.63646392
Y Coordinate
6942510.64678938
Lat Long Location
808 LYDIA LN, DALLAS, TX, 75217
Unique Key
1207396824
16-00249327
Service Request Number: 16-00249327 • Address: 1252 MORAN DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
16-00249327
Address
1252 MORAN DR, DALLAS, TX 75218
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-06-12T04:18:04.000
Status
Closed
Created Date
2016-05-28T04:18:04.000
Update Date
2016-05-28T07:47:43.000
Closed Date
2016-05-28T07:47:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2523832.45133529
Y Coordinate
6993490.30278803
Lat Long Location
1252 MORAN DR, DALLAS, TX, 75218
Unique Key
1209462699
15-00576931
Service Request Number: 15-00576931 • Address: 11347 LIPPITT AVE, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00576931
Address
11347 LIPPITT AVE, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-03T11:43:59.000
Status
Closed
Created Date
2015-12-18T11:43:59.000
Update Date
2016-01-08T15:03:55.000
Closed Date
2016-01-08T15:03:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525684.98306978
Y Coordinate
6999140.21443592
Lat Long Location
11347 LIPPITT AVE, DALLAS, TX, 75218
Unique Key
1180009781
15-00565922
Service Request Number: 15-00565922 • Address: PRESTON RD & PRESTON FOREST SC, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
15-00565922
Address
PRESTON RD & PRESTON FOREST SC, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-14T17:23:21.000
Status
Closed
Created Date
2015-12-10T17:23:21.000
Update Date
2015-12-11T07:28:48.000
Closed Date
2015-12-11T07:28:46.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2488927.51205356
Y Coordinate
7017349.95866815
Unique Key
1179241146
15-00465625
Service Request Number: 15-00465625 • Address: ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
15-00465625
Address
ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-12T21:50:16.000
Status
Closed
Created Date
2015-10-08T21:50:16.000
Update Date
2015-10-09T07:52:30.000
Closed Date
2015-10-09T07:52:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497319.21293238
Y Coordinate
6973064.41110301
Unique Key
1172600507
16-00368834
Service Request Number: 16-00368834 • Address: S BUCKNER BLVD & TILLMAN ST, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
16-00368834
Address
S BUCKNER BLVD & TILLMAN ST, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-27T18:49:04.000
Status
Closed
Created Date
2016-07-23T18:49:04.000
Update Date
2016-07-25T13:07:26.000
Closed Date
2016-07-25T13:07:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527171.88530482
Y Coordinate
6958444.63398453
Unique Key
1220497253
16-00158731
Service Request Number: 16-00158731 • Address: 2411 BLYTH DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
16-00158731
Address
2411 BLYTH DR, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-05-25T17:14:52.000
Status
Closed
Created Date
2016-04-13T17:14:52.000
Update Date
2016-05-04T13:09:48.000
Closed Date
2016-05-04T13:00:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2529157.67695479
Y Coordinate
6983724.40004774
Lat Long Location
2411 BLYTH DR, DALLAS, TX, 75228
Unique Key
1201184855
16-00465227
Service Request Number: 16-00465227 • Address: 4600 ROSS AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
16-00465227
Address
4600 ROSS AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-10-21T20:27:45.000
Status
Duplicate (closed)
Created Date
2016-09-09T20:27:45.000
Update Date
2016-09-12T15:41:10.000
Closed Date
2016-09-12T15:41:11.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497272.28667741
Y Coordinate
6979731.5229158
Lat Long Location
4600 ROSS AVE, DALLAS, TX, 75204
Unique Key
1227442840