311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00524450
Service Request Number: 15-00524450 • Address: 600 E LEDBETTER DR, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524450
Address
600 E LEDBETTER DR, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-20T10:56:27.000
Status
Closed
Created Date
2015-11-13T10:56:27.000
Update Date
2015-11-13T13:20:36.000
Closed Date
2015-11-13T13:20:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486527.8920465300
Y Coordinate
6935824.6612030600
Lat Long Location
600 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1176498313
15-00524677
Service Request Number: 15-00524677 • Address: 9128 SEDGEMOOR AVE, DALLAS, TX 75232 • Department: Code Compliance District Group
Service Request Number
15-00524677
Address
9128 SEDGEMOOR AVE, DALLAS, TX 75232
Department
Code Compliance District Group
Service Request Type
Animal - Tethering - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T12:16:45.000
Status
Closed
Created Date
2015-11-13T12:16:45.000
Update Date
2015-11-15T11:22:21.000
Closed Date
2015-11-15T11:22:20.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483803.9716183700
Y Coordinate
6919008.9833152100
Lat Long Location
9128 SEDGEMOOR AVE, DALLAS, TX, 75232
Unique Key
1176512384
15-00524161
Service Request Number: 15-00524161 • Address: 1508 BELLA VISTA DR, DALLAS, TX 75218 • Department: Code Compliance District Group
Service Request Number
15-00524161
Address
1508 BELLA VISTA DR, DALLAS, TX 75218
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T09:39:37.000
Status
Closed
Created Date
2015-11-13T09:39:37.000
Update Date
2015-11-16T10:47:02.000
Closed Date
2015-11-16T10:47:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521514.5065054500
Y Coordinate
6988053.9323889200
Lat Long Location
1508 BELLA VISTA DR, DALLAS, TX, 75218
Unique Key
1176479947
15-00524776
Service Request Number: 15-00524776 • Address: 2600 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00524776
Address
2600 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-30T12:53:17.000
Status
Closed
Created Date
2015-11-13T12:53:17.000
Update Date
2015-11-16T09:37:31.000
Closed Date
2015-11-16T09:02:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521281.3836214500
Y Coordinate
6963355.4001014800
Lat Long Location
2600 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1176518175
15-00524554
Service Request Number: 15-00524554 • Address: 1322 MARFA AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524554
Address
1322 MARFA AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-28T11:29:20.000
Status
Closed
Created Date
2015-11-13T11:29:20.000
Update Date
2015-12-09T15:47:29.000
Closed Date
2015-12-09T15:47:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489385.2429892300
Y Coordinate
6941758.4846192000
Lat Long Location
1322 MARFA AVE, DALLAS, TX, 75216
Unique Key
1176505013
15-00524059
Service Request Number: 15-00524059 • Address: 3300 BATAAN ST, DALLAS, TX 75212 • Department: Code Compliance District Group
Service Request Number
15-00524059
Address
3300 BATAAN ST, DALLAS, TX 75212
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-22T05:21:16.000
Status
Closed
Created Date
2015-11-13T05:21:16.000
Update Date
2015-12-04T16:47:38.000
Closed Date
2015-12-04T16:47:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481075.0380421400
Y Coordinate
6971316.5540941500
Lat Long Location
3300 BATAAN ST, DALLAS, TX, 75212
Unique Key
1176472515
15-00524550
Service Request Number: 15-00524550 • Address: 2837 FARRAGUT ST, DALLAS, TX 75215 • Department: Department of Sanitation Services
Service Request Number
15-00524550
Address
2837 FARRAGUT ST, DALLAS, TX 75215
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T11:28:21.000
Status
Closed
Created Date
2015-11-13T11:28:21.000
Update Date
2015-11-17T09:08:21.000
Closed Date
2015-11-17T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506959.2266984800
Y Coordinate
6961469.5209481600
Lat Long Location
2837 FARRAGUT ST, DALLAS, TX, 75215
Unique Key
1176504764
15-00524218
Service Request Number: 15-00524218 • Address: 8335 PAXSON TRL, DALLAS, TX 75249 • Department: Department of Sanitation Services
Service Request Number
15-00524218
Address
8335 PAXSON TRL, DALLAS, TX 75249
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T09:52:42.000
Status
Closed
Created Date
2015-11-13T09:52:42.000
Update Date
2015-11-16T08:24:02.000
Closed Date
2015-11-16T08:24:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2439495.3838721300
Y Coordinate
6923209.7928535200
Lat Long Location
8335 PAXSON TRL, DALLAS, TX, 75249
Unique Key
1176483454
15-00524020
Service Request Number: 15-00524020 • Address: 722 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00524020
Address
722 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-28T23:14:22.000
Status
Closed
Created Date
2015-11-12T23:14:22.000
Update Date
2015-11-30T09:07:27.000
Closed Date
2015-11-30T09:07:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505810.5300659100
Y Coordinate
6977432.1502954000
Lat Long Location
722 S BEACON ST, DALLAS, TX, 75223
Unique Key
1176467994
15-00524504
Service Request Number: 15-00524504 • Address: 6816 CRESTLAND AVE, DALLAS, TX 75252 • Department: Department of Sanitation Services
Service Request Number
15-00524504
Address
6816 CRESTLAND AVE, DALLAS, TX 75252
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T11:13:54.000
Status
Closed
Created Date
2015-11-13T11:13:54.000
Update Date
2015-11-17T11:58:57.000
Closed Date
2015-11-17T11:58:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493850.3362480700
Y Coordinate
7047357.4187361400
Lat Long Location
6816 CRESTLAND AVE, DALLAS, TX, 75252
Unique Key
1176502010
15-00464516
Service Request Number: 15-00464516 • Address: 205 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00464516
Address
205 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-09T09:59:29.000
Status
Closed
Created Date
2015-10-08T09:59:29.000
Update Date
2015-10-08T17:55:34.000
Closed Date
2015-10-08T12:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540885.6633752800
Y Coordinate
6947908.8747291200
Lat Long Location
205 N ACRES DR, DALLAS, TX, 75217
Unique Key
1172520238
15-00481726
Service Request Number: 15-00481726 • Address: 2522 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00481726
Address
2522 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T18:10:46.000
Status
Closed
Created Date
2015-10-19T18:10:46.000
Update Date
2015-10-20T15:08:32.000
Closed Date
2015-10-20T15:08:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496851.5191486700
Y Coordinate
6984225.8871513800
Lat Long Location
2522 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1173642716
15-00524686
Service Request Number: 15-00524686 • Address: 9009 BRUTON RD, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524686
Address
9009 BRUTON RD, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T12:19:04.000
Status
Closed
Created Date
2015-11-13T12:19:04.000
Update Date
2015-11-17T13:17:17.000
Closed Date
2015-11-17T13:17:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2531491.2023921300
Y Coordinate
6960268.6270707300
Lat Long Location
9009 BRUTON RD, DALLAS, TX, 75217
Unique Key
1176512859
15-00524435
Service Request Number: 15-00524435 • Address: 4845 S LANCASTER RD HALLS CHICKEN, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524435
Address
4845 S LANCASTER RD HALLS CHICKEN, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-28T10:50:50.000
Status
Closed
Created Date
2015-11-13T10:50:50.000
Update Date
2015-12-01T11:20:47.000
Closed Date
2015-12-01T11:18:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494150.9087550100
Y Coordinate
6938015.5327653100
Lat Long Location
4845 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1176497426
15-00524663
Service Request Number: 15-00524663 • Address: 8500 HUNNICUT RD, DALLAS, TX 75228 • Department: Mobility & Street Services Department
Service Request Number
15-00524663
Address
8500 HUNNICUT RD, DALLAS, TX 75228
Department
Mobility & Street Services Department
Service Request Type
Guardrail Repair - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-07T12:11:44.000
Status
Closed
Created Date
2015-11-13T12:11:44.000
Update Date
2015-11-17T16:23:46.000
Closed Date
2015-11-17T16:23:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522099.7631986900
Y Coordinate
6980210.8969009200
Lat Long Location
8500 HUNNICUT RD, DALLAS, TX, 75228
Unique Key
1176511601
15-00481561
Service Request Number: 15-00481561 • Address: 5113 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00481561
Address
5113 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-11-23T16:28:02.000
Status
Closed
Created Date
2015-10-19T16:28:02.000
Update Date
2015-11-09T09:01:36.000
Closed Date
2015-11-09T09:01:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506436.2605099800
Y Coordinate
6961560.2464300600
Lat Long Location
5113 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1173631246
15-00524701
Service Request Number: 15-00524701 • Address: 5511 REIGER AVE, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
15-00524701
Address
5511 REIGER AVE, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-28T12:24:28.000
Status
Closed
Created Date
2015-11-13T12:24:28.000
Update Date
2016-01-23T01:10:13.000
Closed Date
2016-01-22T13:44:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503522.2246116300
Y Coordinate
6978857.4425306800
Lat Long Location
5511 REIGER AVE, DALLAS, TX, 75214
Unique Key
1176513903
15-00481718
Service Request Number: 15-00481718 • Address: 1100 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00481718
Address
1100 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-06T18:04:20.000
Status
Closed
Created Date
2015-10-19T18:04:20.000
Update Date
2015-10-20T07:21:08.000
Closed Date
2015-10-20T07:21:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2488548.2929824600
Y Coordinate
6960410.1518375500
Lat Long Location
1100 E 8TH ST, DALLAS, TX, 75203
Unique Key
1173642230
15-00524494
Service Request Number: 15-00524494 • Address: 2726 HARLANDALE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524494
Address
2726 HARLANDALE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:11:15.000
Status
Closed
Created Date
2015-11-13T11:11:15.000
Update Date
2015-12-01T08:20:29.000
Closed Date
2015-12-01T08:20:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488339.7719181700
Y Coordinate
6947038.5289979900
Lat Long Location
2726 HARLANDALE AVE, DALLAS, TX, 75216
Unique Key
1176501345
15-00524520
Service Request Number: 15-00524520 • Address: 9978 CHIRENO ST, DALLAS, TX 75220 • Department: Code Compliance District Group
Service Request Number
15-00524520
Address
9978 CHIRENO ST, DALLAS, TX 75220
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T11:18:24.000
Status
Closed
Created Date
2015-11-13T11:18:24.000
Update Date
2015-11-25T15:43:40.000
Closed Date
2015-11-25T15:43:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472020.3895873400
Y Coordinate
7006936.4528922100
Lat Long Location
9978 CHIRENO ST, DALLAS, TX, 75220
Unique Key
1176503058
15-00494955
Service Request Number: 15-00494955 • Address: 7401 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00494955
Address
7401 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-26T14:08:05.000
Status
Closed
Created Date
2015-10-27T14:08:05.000
Update Date
2015-11-06T16:26:21.000
Closed Date
2015-11-06T16:26:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465642.6032908300
Y Coordinate
6925768.8336753800
Lat Long Location
7401 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1174544536
15-00481587
Service Request Number: 15-00481587 • Address: 3430 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481587
Address
3430 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Commercial - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-10-26T16:38:22.000
Status
Closed
Created Date
2015-10-19T16:38:22.000
Update Date
2015-10-26T08:06:33.000
Closed Date
2015-10-26T08:06:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486926.4758500000
Y Coordinate
6942714.6524019100
Lat Long Location
3430 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1173633895
15-00494957
Service Request Number: 15-00494957 • Address: 300 S SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00494957
Address
300 S SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-03T14:08:38.000
Status
Closed
Created Date
2015-10-27T14:08:38.000
Update Date
2015-10-27T14:10:35.000
Closed Date
2015-10-27T14:10:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2534640.4543880500
Y Coordinate
6945890.7885221600
Lat Long Location
300 S SEAGOVILLE RD, DALLAS, TX, 75217
Unique Key
1174544729
15-00524058
Service Request Number: 15-00524058 • Address: 3300 BATAAN ST, DALLAS, TX 75212 • Department: Code Compliance District Group
Service Request Number
15-00524058
Address
3300 BATAAN ST, DALLAS, TX 75212
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T05:13:20.000
Status
Closed
Created Date
2015-11-13T05:13:20.000
Update Date
2015-12-04T16:44:44.000
Closed Date
2015-12-04T16:44:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481075.0382440700
Y Coordinate
6971316.5542191700
Lat Long Location
3300 BATAAN ST, DALLAS, TX, 75212
Unique Key
1176472411
15-00524429
Service Request Number: 15-00524429 • Address: 2623 HARLANDALE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524429
Address
2623 HARLANDALE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:48:44.000
Status
Closed
Created Date
2015-11-13T10:48:44.000
Update Date
2015-12-01T08:30:38.000
Closed Date
2015-12-01T08:30:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488290.9245168800
Y Coordinate
6947711.8483241300
Lat Long Location
2623 HARLANDALE AVE, DALLAS, TX, 75216
Unique Key
1176497048
15-00524056
Service Request Number: 15-00524056 • Address: 3115 N WINNETKA AVE, DALLAS, TX 75212 • Department: Code Compliance District Group
Service Request Number
15-00524056
Address
3115 N WINNETKA AVE, DALLAS, TX 75212
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T05:11:27.000
Status
Closed
Created Date
2015-11-13T05:11:27.000
Update Date
2015-12-14T06:26:06.000
Closed Date
2015-11-11T06:25:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478703.7719488200
Y Coordinate
6970615.9110562900
Lat Long Location
3115 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1176472294
15-00524398
Service Request Number: 15-00524398 • Address: 327 FORDHAM RD, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524398
Address
327 FORDHAM RD, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:37:32.000
Status
Closed
Created Date
2015-11-13T10:37:32.000
Update Date
2016-01-05T15:10:58.000
Closed Date
2016-01-05T15:10:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485346.1774248200
Y Coordinate
6940383.1360148400
Lat Long Location
327 FORDHAM RD, DALLAS, TX, 75216
Unique Key
1176494779
15-00513742
Service Request Number: 15-00513742 • Address: 2201 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00513742
Address
2201 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Limousine - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T13:27:53.000
Status
Closed
Created Date
2015-11-06T13:27:53.000
Update Date
2015-11-06T13:38:32.000
Closed Date
2015-11-06T13:38:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482405.6632256400
Y Coordinate
6978647.1241847500
Lat Long Location
2201 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1175762442
15-00524263
Service Request Number: 15-00524263 • Address: 7010 BUCKNELL DR, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
15-00524263
Address
7010 BUCKNELL DR, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T10:07:04.000
Status
Closed
Created Date
2015-11-13T10:07:04.000
Update Date
2015-12-11T09:00:16.000
Closed Date
2015-12-11T09:00:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508361.5539392400
Y Coordinate
6998003.1135606600
Lat Long Location
7010 BUCKNELL DR, DALLAS, TX, 75214
Unique Key
1176486298
15-00524665
Service Request Number: 15-00524665 • Address: 54 VANGUARD WAY, DALLAS, TX 75243 • Department: Mobility & Street Services Department
Service Request Number
15-00524665
Address
54 VANGUARD WAY, DALLAS, TX 75243
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-28T12:12:05.000
Status
Closed
Created Date
2015-11-13T12:12:05.000
Update Date
2015-11-16T15:53:15.000
Closed Date
2015-11-16T15:53:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2501267.3313335300
Y Coordinate
7015192.6542841200
Lat Long Location
54 VANGUARD WAY, DALLAS, TX, 75243
Unique Key
1176511701
15-00524433
Service Request Number: 15-00524433 • Address: 14002 SEAGOVILLE RD, DALLAS, TX 75253 • Department: Code Compliance District Group
Service Request Number
15-00524433
Address
14002 SEAGOVILLE RD, DALLAS, TX 75253
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-12T10:49:48.000
Status
Closed
Created Date
2015-11-13T10:49:48.000
Update Date
2016-02-01T14:55:25.000
Closed Date
2016-02-01T14:52:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2553166.1268960700
Y Coordinate
6941717.1985493000
Lat Long Location
14002 SEAGOVILLE RD, DALLAS, TX, 75253
Unique Key
1176497291
15-00524483
Service Request Number: 15-00524483 • Address: 5014 EAST RIM RD, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
15-00524483
Address
5014 EAST RIM RD, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:08:19.000
Status
Closed
Created Date
2015-11-13T11:08:19.000
Update Date
2015-11-19T16:31:39.000
Closed Date
2015-11-19T16:31:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456524.7948191500
Y Coordinate
6951625.7479933900
Lat Long Location
5014 EAST RIM RD, DALLAS, TX, 75211
Unique Key
1176500596
15-00524371
Service Request Number: 15-00524371 • Address: 2614 HARLANDALE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524371
Address
2614 HARLANDALE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:30:27.000
Status
Closed
Created Date
2015-11-13T10:30:27.000
Update Date
2015-12-01T08:49:55.000
Closed Date
2015-12-01T08:49:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488329.8691745700
Y Coordinate
6947762.7081268800
Lat Long Location
2614 HARLANDALE AVE, DALLAS, TX, 75216
Unique Key
1176493042
15-00524318
Service Request Number: 15-00524318 • Address: 10830 ESTACADO DR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524318
Address
10830 ESTACADO DR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T10:18:06.000
Status
Closed
Created Date
2015-11-13T10:18:06.000
Update Date
2015-11-23T09:56:14.000
Closed Date
2015-11-23T09:56:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527832.2894251600
Y Coordinate
6995133.7010237100
Lat Long Location
10830 ESTACADO DR, DALLAS, TX, 75228
Unique Key
1176489772
15-00524679
Service Request Number: 15-00524679 • Address: 5511 REIGER AVE, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
15-00524679
Address
5511 REIGER AVE, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-03-28T12:17:02.000
Status
Closed
Created Date
2015-11-13T12:17:02.000
Update Date
2016-04-05T15:09:37.000
Closed Date
2016-04-05T15:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503522.2246116300
Y Coordinate
6978857.4425306800
Lat Long Location
5511 REIGER AVE, DALLAS, TX, 75214
Unique Key
1176512498
15-00524644
Service Request Number: 15-00524644 • Address: 4616 YEWPON AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524644
Address
4616 YEWPON AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T12:02:19.000
Status
Closed
Created Date
2015-11-13T12:02:19.000
Update Date
2015-11-25T00:20:05.000
Closed Date
2015-11-25T00:20:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490267.2679717000
Y Coordinate
6937588.9534537000
Lat Long Location
4616 YEWPON AVE, DALLAS, TX, 75216
Unique Key
1176510338
15-00524660
Service Request Number: 15-00524660 • Address: 7831 LOST MIRAGE DR, DALLAS, TX 75232 • Department: Code Compliance District Group
Service Request Number
15-00524660
Address
7831 LOST MIRAGE DR, DALLAS, TX 75232
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T12:09:29.000
Status
Closed
Created Date
2015-11-13T12:09:29.000
Update Date
2015-11-23T15:02:59.000
Closed Date
2015-11-23T15:02:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477665.4685679700
Y Coordinate
6924449.0823987400
Lat Long Location
7831 LOST MIRAGE DR, DALLAS, TX, 75232
Unique Key
1176511413
15-00524222
Service Request Number: 15-00524222 • Address: 7744 BRUTON RD, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524222
Address
7744 BRUTON RD, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T09:53:54.000
Status
Closed
Created Date
2015-11-13T09:53:54.000
Update Date
2015-11-19T09:39:27.000
Closed Date
2015-11-19T09:39:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2525121.2666499700
Y Coordinate
6960146.4931235200
Lat Long Location
7744 BRUTON RD, DALLAS, TX, 75217
Unique Key
1176483753
15-00524716
Service Request Number: 15-00524716 • Address: 6416 GLENROSE CT, DALLAS, TX 75214 • Department: Department of Sanitation Services
Service Request Number
15-00524716
Address
6416 GLENROSE CT, DALLAS, TX 75214
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T12:30:59.000
Status
Closed
Created Date
2015-11-13T12:30:59.000
Update Date
2015-11-17T12:45:24.000
Closed Date
2015-11-17T12:45:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505395.7403018700
Y Coordinate
6985733.8669436100
Lat Long Location
6416 GLENROSE CT, DALLAS, TX, 75214
Unique Key
1176514788
15-00524236
Service Request Number: 15-00524236 • Address: 17908 OLD PRESTON CT, DALLAS, TX 75252 • Department: Code Compliance District Group
Service Request Number
15-00524236
Address
17908 OLD PRESTON CT, DALLAS, TX 75252
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T09:58:50.000
Status
Closed
Created Date
2015-11-13T09:58:50.000
Update Date
2015-12-02T08:45:37.000
Closed Date
2015-12-01T08:44:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491328.2573746800
Y Coordinate
7049266.2620068900
Lat Long Location
17908 OLD PRESTON CT, DALLAS, TX, 75252
Unique Key
1176484701
15-00524351
Service Request Number: 15-00524351 • Address: 1702 CREST RIDGE DR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524351
Address
1702 CREST RIDGE DR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T10:25:01.000
Status
Closed
Created Date
2015-11-13T10:25:01.000
Update Date
2015-11-23T09:57:36.000
Closed Date
2015-11-23T09:57:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2525730.4955832300
Y Coordinate
6991945.4975458500
Lat Long Location
1702 CREST RIDGE DR, DALLAS, TX, 75228
Unique Key
1176491691
15-00524699
Service Request Number: 15-00524699 • Address: 2726 N ST AUGUSTINE DR, DALLAS, TX 75227 • Department: Code Compliance District Group
Service Request Number
15-00524699
Address
2726 N ST AUGUSTINE DR, DALLAS, TX 75227
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-22T12:23:57.000
Status
Closed
Created Date
2015-11-13T12:23:57.000
Update Date
2016-04-19T15:32:17.000
Closed Date
2016-04-19T15:32:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535077.3666159300
Y Coordinate
6963647.5564392300
Lat Long Location
2726 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1176513757
15-00535733
Service Request Number: 15-00535733 • Address: 2424 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00535733
Address
2424 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-06T16:43:40.000
Status
Closed
Created Date
2015-11-19T16:43:40.000
Update Date
2015-12-01T12:46:04.000
Closed Date
2015-12-01T12:46:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496936.1554670900
Y Coordinate
6967012.4153542100
Lat Long Location
2424 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1177213962
15-00524471
Service Request Number: 15-00524471 • Address: 3043 NORWALK AVE, DALLAS, TX 75220 • Department: Department of Sanitation Services
Service Request Number
15-00524471
Address
3043 NORWALK AVE, DALLAS, TX 75220
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T11:02:30.000
Status
Closed
Created Date
2015-11-13T11:02:30.000
Update Date
2015-11-17T10:34:05.000
Closed Date
2015-11-17T10:34:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468926.1171862800
Y Coordinate
6999595.2305919000
Lat Long Location
3043 NORWALK AVE, DALLAS, TX, 75220
Unique Key
1176499699
15-00513632
Service Request Number: 15-00513632 • Address: 6646 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00513632
Address
6646 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-02T12:51:42.000
Status
Closed
Created Date
2015-11-06T12:51:42.000
Update Date
2015-11-24T08:55:20.000
Closed Date
2015-11-24T08:55:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507096.7479593300
Y Coordinate
6998429.9365730800
Lat Long Location
6646 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1175756453
15-00541821
Service Request Number: 15-00541821 • Address: 5010 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00541821
Address
5010 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T10:02:17.000
Status
Closed
Created Date
2015-11-24T10:02:17.000
Update Date
2015-12-02T21:05:11.000
Closed Date
2015-12-02T21:05:10.000
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2494204.7785997300
Y Coordinate
6937093.4379127200
Lat Long Location
5010 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1177611267
15-00524273
Service Request Number: 15-00524273 • Address: 6902 OLD PRESTON PL, DALLAS, TX 75252 • Department: Code Compliance District Group
Service Request Number
15-00524273
Address
6902 OLD PRESTON PL, DALLAS, TX 75252
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T10:08:41.000
Status
Closed
Created Date
2015-11-13T10:08:41.000
Update Date
2015-12-30T14:50:29.000
Closed Date
2015-12-30T14:50:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491329.2174699600
Y Coordinate
7049425.4048652900
Lat Long Location
6902 OLD PRESTON PL, DALLAS, TX, 75252
Unique Key
1176486889
15-00481385
Service Request Number: 15-00481385 • Address: 1022 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00481385
Address
1022 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T15:25:20.000
Status
Closed
Created Date
2015-10-19T15:25:20.000
Update Date
2015-10-21T12:28:00.000
Closed Date
2015-10-21T12:27:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2456857.5468304100
Y Coordinate
6960581.0412159100
Lat Long Location
1022 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1173618723
15-00524121
Service Request Number: 15-00524121 • Address: 6408 WICKERWOOD DR, DALLAS, TX 75248 • Department: Department of Sanitation Services
Service Request Number
15-00524121
Address
6408 WICKERWOOD DR, DALLAS, TX 75248
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T09:23:51.000
Status
Closed
Created Date
2015-11-13T09:23:51.000
Update Date
2015-11-16T10:47:17.000
Closed Date
2015-11-16T10:47:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2491009.6241988400
Y Coordinate
7040554.5855731600
Lat Long Location
6408 WICKERWOOD DR, DALLAS, TX, 75248
Unique Key
1176476941
15-00524380
Service Request Number: 15-00524380 • Address: 2233 DEER PATH DR, DALLAS, TX 75216 • Department: Department of Sanitation Services
Service Request Number
15-00524380
Address
2233 DEER PATH DR, DALLAS, TX 75216
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T10:32:02.000
Status
Closed
Created Date
2015-11-13T10:32:02.000
Update Date
2015-11-16T11:22:48.000
Closed Date
2015-11-16T11:22:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493925.3308067400
Y Coordinate
6946341.7256466600
Lat Long Location
2233 DEER PATH DR, DALLAS, TX, 75216
Unique Key
1176493625