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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00524573
Service Request Number: 15-00524573 • Address: 3613 SAM RAYBURN TRL, DALLAS, TX 75287 • Department: Department of Sanitation Services
Service Request Number
15-00524573
Address
3613 SAM RAYBURN TRL, DALLAS, TX 75287
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T11:32:57.000
Status
Closed
Created Date
2015-11-13T11:32:57.000
Update Date
2015-11-17T11:41:22.000
Closed Date
2015-11-17T11:41:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473765.5063151200
Y Coordinate
7051553.6127913600
Lat Long Location
3613 SAM RAYBURN TRL, DALLAS, TX, 75287
Unique Key
1176505840
15-00481639
Service Request Number: 15-00481639 • Address: 505 E OHIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481639
Address
505 E OHIO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-02T16:54:12.000
Status
Closed
Created Date
2015-10-19T16:54:12.000
Update Date
2015-11-20T09:11:06.000
Closed Date
2015-11-20T09:11:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486195.5821844100
Y Coordinate
6948726.9777856400
Lat Long Location
505 E OHIO AVE, DALLAS, TX, 75216
Unique Key
1173637172
15-00524406
Service Request Number: 15-00524406 • Address: 7010 BUCKNELL DR, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
15-00524406
Address
7010 BUCKNELL DR, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:41:19.000
Status
Closed
Created Date
2015-11-13T10:41:19.000
Update Date
2015-12-11T13:31:07.000
Closed Date
2015-12-11T13:31:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508361.5539392400
Y Coordinate
6998003.1135606600
Lat Long Location
7010 BUCKNELL DR, DALLAS, TX, 75214
Unique Key
1176495448
15-00481550
Service Request Number: 15-00481550 • Address: 6808 SOUTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00481550
Address
6808 SOUTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-02T16:25:16.000
Status
Closed
Created Date
2015-10-19T16:25:16.000
Update Date
2015-10-19T16:26:00.000
Closed Date
2015-10-19T16:26:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507778.1912436600
Y Coordinate
6989098.7664114700
Lat Long Location
6808 SOUTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1173630418
15-00524416
Service Request Number: 15-00524416 • Address: 6405 J J LEMMON RD, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
15-00524416
Address
6405 J J LEMMON RD, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:45:49.000
Status
Closed
Created Date
2015-11-13T10:45:49.000
Update Date
2015-12-14T11:53:54.000
Closed Date
2015-12-14T11:53:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2508961.7510313400
Y Coordinate
6930099.4564648600
Lat Long Location
6405 J J LEMMON RD, DALLAS, TX, 75241
Unique Key
1176496195
15-00518103
Service Request Number: 15-00518103 • Address: 2739 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00518103
Address
2739 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-02T10:13:15.000
Status
Closed
Created Date
2015-11-10T10:13:15.000
Update Date
2015-11-23T07:18:04.000
Closed Date
2015-11-23T07:18:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470744.5888528800
Y Coordinate
6963261.0305224200
Lat Long Location
2739 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1176070572
15-00500537
Service Request Number: 15-00500537 • Address: 234 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00500537
Address
234 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T20:39:53.000
Status
Closed
Created Date
2015-10-29T20:39:53.000
Update Date
2015-10-30T14:31:32.000
Closed Date
2015-10-30T08:04:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484759.1520360300
Y Coordinate
6946501.3031673600
Lat Long Location
234 E SANER AVE, DALLAS, TX, 75216
Unique Key
1174907643
15-00524228
Service Request Number: 15-00524228 • Address: 6217 ALPHA RD, DALLAS, TX 75240 • Department: Mobility & Street Services Department
Service Request Number
15-00524228
Address
6217 ALPHA RD, DALLAS, TX 75240
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-28T09:56:21.000
Status
Closed
Created Date
2015-11-13T09:56:21.000
Update Date
2016-03-28T15:17:23.000
Closed Date
2016-03-28T10:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490090.8579779500
Y Coordinate
7026694.0169557400
Lat Long Location
6217 ALPHA RD, DALLAS, TX, 75240
Unique Key
1176484135
15-00524064
Service Request Number: 15-00524064 • Address: 4230 WYCLIFF AVE, DALLAS, TX 75219 • Department: Department of Sanitation Services
Service Request Number
15-00524064
Address
4230 WYCLIFF AVE, DALLAS, TX 75219
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:01:45.000
Status
Closed
Created Date
2015-11-13T09:01:45.000
Update Date
2015-11-16T07:59:24.000
Closed Date
2015-11-16T07:59:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489513.2509893200
Y Coordinate
6985336.1501699500
Lat Long Location
4230 WYCLIFF AVE, DALLAS, TX, 75219
Unique Key
1176472989
15-00481488
Service Request Number: 15-00481488 • Address: 227 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00481488
Address
227 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-02T16:03:43.000
Status
Closed
Created Date
2015-10-19T16:03:43.000
Update Date
2015-10-20T07:03:44.000
Closed Date
2015-10-20T07:03:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483400.5171358000
Y Coordinate
6958129.0024049000
Lat Long Location
227 W 10TH ST, DALLAS, TX, 75208
Unique Key
1173624553
15-00524604
Service Request Number: 15-00524604 • Address: 5755 PHOENIX DR, DALLAS, TX 75231 • Department: Code Compliance District Group
Service Request Number
15-00524604
Address
5755 PHOENIX DR, DALLAS, TX 75231
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:45:35.000
Status
Closed
Created Date
2015-11-13T11:45:35.000
Update Date
2015-11-30T10:05:29.000
Closed Date
2015-11-30T10:05:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502723.7505761300
Y Coordinate
7006263.2419725600
Lat Long Location
5755 PHOENIX DR, DALLAS, TX, 75231
Unique Key
1176507687
15-00524656
Service Request Number: 15-00524656 • Address: 7837 LOST MIRAGE DR, DALLAS, TX 75232 • Department: Code Compliance District Group
Service Request Number
15-00524656
Address
7837 LOST MIRAGE DR, DALLAS, TX 75232
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T12:06:46.000
Status
Closed
Created Date
2015-11-13T12:06:46.000
Update Date
2015-12-11T14:56:07.000
Closed Date
2015-12-11T14:56:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477653.3237468300
Y Coordinate
6924369.5345764000
Lat Long Location
7837 LOST MIRAGE DR, DALLAS, TX, 75232
Unique Key
1176511050
15-00513833
Service Request Number: 15-00513833 • Address: 2900 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00513833
Address
2900 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T13:54:34.000
Status
Closed
Created Date
2015-11-06T13:54:34.000
Update Date
2015-11-12T12:00:20.000
Closed Date
2015-11-12T12:00:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2457985.7964095600
Y Coordinate
6945454.7905514800
Lat Long Location
2900 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1175767768
15-00524208
Service Request Number: 15-00524208 • Address: 3022 TRUXILLO DR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524208
Address
3022 TRUXILLO DR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T09:49:58.000
Status
Closed
Created Date
2015-11-13T09:49:58.000
Update Date
2015-11-23T09:40:37.000
Closed Date
2015-11-20T17:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532236.2240112800
Y Coordinate
6995757.3468618300
Lat Long Location
3022 TRUXILLO DR, DALLAS, TX, 75228
Unique Key
1176482791
15-00524290
Service Request Number: 15-00524290 • Address: 3059 LEAHY DR, DALLAS, TX 75229 • Department: Department of Sanitation Services
Service Request Number
15-00524290
Address
3059 LEAHY DR, DALLAS, TX 75229
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:13:13.000
Status
Closed
Created Date
2015-11-13T10:13:13.000
Update Date
2015-11-17T10:32:26.000
Closed Date
2015-11-17T10:32:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466760.7838719200
Y Coordinate
7012815.4609058500
Lat Long Location
3059 LEAHY DR, DALLAS, TX, 75229
Unique Key
1176487879
15-00524509
Service Request Number: 15-00524509 • Address: 431 W BROOKLYN AVE, DALLAS, TX 75208 • Department: Code Compliance District Group
Service Request Number
15-00524509
Address
431 W BROOKLYN AVE, DALLAS, TX 75208
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-12T11:14:34.000
Status
Closed
Created Date
2015-11-13T11:14:34.000
Update Date
2016-01-12T16:33:46.000
Closed Date
2016-01-12T16:33:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482374.3119534600
Y Coordinate
6955985.0106434400
Lat Long Location
431 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1176502211
15-00513997
Service Request Number: 15-00513997 • Address: 238 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00513997
Address
238 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T14:41:23.000
Status
Closed
Created Date
2015-11-06T14:41:23.000
Update Date
2015-11-09T09:03:28.000
Closed Date
2015-11-09T09:03:27.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488461.1687987000
Y Coordinate
6970857.1224510000
Lat Long Location
238 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175777325
15-00524323
Service Request Number: 15-00524323 • Address: 1427 SUMMERTIME LN, DALLAS, TX 75241 • Department: Department of Sanitation Services
Service Request Number
15-00524323
Address
1427 SUMMERTIME LN, DALLAS, TX 75241
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T10:19:26.000
Status
Closed
Created Date
2015-11-13T10:19:26.000
Update Date
2015-11-23T09:10:03.000
Closed Date
2015-11-23T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491375.7140217000
Y Coordinate
6934390.0915248200
Lat Long Location
1427 SUMMERTIME LN, DALLAS, TX, 75241
Unique Key
1176490073
15-00481625
Service Request Number: 15-00481625 • Address: 1303 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481625
Address
1303 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-02T16:49:21.000
Status
Closed
Created Date
2015-10-19T16:49:21.000
Update Date
2015-12-04T14:16:56.000
Closed Date
2015-12-04T14:16:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489704.0119064100
Y Coordinate
6944348.6696964000
Lat Long Location
1303 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1173636482
15-00524152
Service Request Number: 15-00524152 • Address: 8202 JACOBIE BLVD, DALLAS, TX 75217 • Department: Department of Sanitation Services
Service Request Number
15-00524152
Address
8202 JACOBIE BLVD, DALLAS, TX 75217
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:36:37.000
Status
Closed
Created Date
2015-11-13T09:36:37.000
Update Date
2015-11-19T08:56:14.000
Closed Date
2015-11-19T08:56:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527983.7132511100
Y Coordinate
6950942.4392800100
Lat Long Location
8202 JACOBIE BLVD, DALLAS, TX, 75217
Unique Key
1176479343
15-00524286
Service Request Number: 15-00524286 • Address: 8411 CAMPANELLA DR, DALLAS, TX 75243 • Department: Department of Sanitation Services
Service Request Number
15-00524286
Address
8411 CAMPANELLA DR, DALLAS, TX 75243
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:12:11.000
Status
Closed
Created Date
2015-11-13T10:12:11.000
Update Date
2015-11-17T11:33:22.000
Closed Date
2015-11-17T11:33:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2503306.2238840100
Y Coordinate
7021506.2551889800
Lat Long Location
8411 CAMPANELLA DR, DALLAS, TX, 75243
Unique Key
1176487687
15-00525123
Service Request Number: 15-00525123 • Address: 1019 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00525123
Address
1019 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T15:10:25.000
Status
Closed
Created Date
2015-11-13T15:10:25.000
Update Date
2015-11-30T11:21:00.000
Closed Date
2015-11-30T11:20:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477182.5922641100
Y Coordinate
6954659.7443275600
Lat Long Location
1019 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1176540311
15-00524675
Service Request Number: 15-00524675 • Address: 2600 CECILLE ST, DALLAS, TX 75214 • Department: Police Department
Service Request Number
15-00524675
Address
2600 CECILLE ST, DALLAS, TX 75214
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T12:16:35.000
Status
Closed
Created Date
2015-11-13T12:16:35.000
Update Date
2015-11-19T12:39:01.000
Closed Date
2015-11-19T12:39:00.000
Priority
Standard
Method Received Description
Web
X Coordinate
2503390.8255960200
Y Coordinate
6986082.6935795300
Lat Long Location
2600 CECILLE ST, DALLAS, TX, 75214
Unique Key
1176512270
15-00464687
Service Request Number: 15-00464687 • Address: 2800 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00464687
Address
2800 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-15T10:52:08.000
Status
Closed
Created Date
2015-10-08T10:52:08.000
Update Date
2015-10-08T10:57:13.000
Closed Date
2015-10-08T10:57:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473810.2237032600
Y Coordinate
6947663.8600741400
Lat Long Location
2800 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1172533342
15-00524331
Service Request Number: 15-00524331 • Address: 4120 LOMITA LN, DALLAS, TX 75220 • Department: Code Compliance District Group
Service Request Number
15-00524331
Address
4120 LOMITA LN, DALLAS, TX 75220
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T10:19:51.000
Status
Closed
Created Date
2015-11-13T10:19:51.000
Update Date
2015-12-10T08:37:10.000
Closed Date
2015-12-10T08:37:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477774.4622146700
Y Coordinate
7003436.9780712300
Lat Long Location
4120 LOMITA LN, DALLAS, TX, 75220
Unique Key
1176490402
15-00524204
Service Request Number: 15-00524204 • Address: 9937 COLDWATER CIR, DALLAS, TX 75228 • Department: Code Compliance District Group
Service Request Number
15-00524204
Address
9937 COLDWATER CIR, DALLAS, TX 75228
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T09:49:07.000
Status
Closed
Created Date
2015-11-13T09:49:07.000
Update Date
2015-11-23T16:19:27.000
Closed Date
2015-11-23T16:19:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525818.9767257900
Y Coordinate
6988810.6017816600
Lat Long Location
9937 COLDWATER CIR, DALLAS, TX, 75228
Unique Key
1176482544
15-00524232
Service Request Number: 15-00524232 • Address: 8266 CLEARSPRINGS RD, DALLAS, TX 75240 • Department: Code Compliance District Group
Service Request Number
15-00524232
Address
8266 CLEARSPRINGS RD, DALLAS, TX 75240
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-09T09:56:58.000
Status
Closed
Created Date
2015-11-13T09:56:58.000
Update Date
2016-03-29T09:29:13.000
Closed Date
2016-03-29T09:29:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2501656.4805051700
Y Coordinate
7027594.6214089400
Lat Long Location
8266 CLEARSPRINGS RD, DALLAS, TX, 75240
Unique Key
1176484385
15-00524097
Service Request Number: 15-00524097 • Address: 428 HIGHCREST DR, DALLAS, TX 75232 • Department: Code Compliance District Group
Service Request Number
15-00524097
Address
428 HIGHCREST DR, DALLAS, TX 75232
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-22T09:15:34.000
Status
Closed
Created Date
2015-11-13T09:15:34.000
Update Date
2015-11-14T10:36:20.000
Closed Date
2015-11-14T10:36:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482729.8060180000
Y Coordinate
6928265.5549701300
Lat Long Location
428 HIGHCREST DR, DALLAS, TX, 75232
Unique Key
1176475167
15-00524242
Service Request Number: 15-00524242 • Address: 2407 K ST STREET, DALLAS, TX 75215 • Department: Trinity Watershed Management
Service Request Number
15-00524242
Address
2407 K ST STREET, DALLAS, TX 75215
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-30T10:00:04.000
Status
Closed
Created Date
2015-11-13T10:00:04.000
Update Date
2015-11-18T10:21:38.000
Closed Date
2015-11-18T10:21:37.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Web
X Coordinate
2497342.0381209600
Y Coordinate
6967720.0535094800
Lat Long Location
2407 K ST STREET, DALLAS, TX, 75215
Unique Key
1176485030
15-00481411
Service Request Number: 15-00481411 • Address: 141 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00481411
Address
141 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T15:34:46.000
Status
Closed
Created Date
2015-10-19T15:34:46.000
Update Date
2015-10-21T13:22:22.000
Closed Date
2015-10-21T13:22:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484018.0228531900
Y Coordinate
6950204.7436707700
Lat Long Location
141 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1173620201
15-00524299
Service Request Number: 15-00524299 • Address: 9943 COLDWATER CIR, DALLAS, TX 75228 • Department: Code Compliance District Group
Service Request Number
15-00524299
Address
9943 COLDWATER CIR, DALLAS, TX 75228
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:14:57.000
Status
Closed
Created Date
2015-11-13T10:14:57.000
Update Date
2016-01-11T14:21:32.000
Closed Date
2016-01-11T14:21:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525837.0765996200
Y Coordinate
6988838.1293694200
Lat Long Location
9943 COLDWATER CIR, DALLAS, TX, 75228
Unique Key
1176488647
15-00524072
Service Request Number: 15-00524072 • Address: 7835 COLEBROOK ST, DALLAS, TX 75217 • Department: Department of Sanitation Services
Service Request Number
15-00524072
Address
7835 COLEBROOK ST, DALLAS, TX 75217
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:06:01.000
Status
Closed
Created Date
2015-11-13T09:06:01.000
Update Date
2015-11-13T16:31:31.000
Closed Date
2015-11-13T16:31:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525818.4043689900
Y Coordinate
6959892.8891247400
Lat Long Location
7835 COLEBROOK ST, DALLAS, TX, 75217
Unique Key
1176473539
15-00524512
Service Request Number: 15-00524512 • Address: 3459 MISTY MEADOW DR, DALLAS, TX 75287 • Department: Department of Sanitation Services
Service Request Number
15-00524512
Address
3459 MISTY MEADOW DR, DALLAS, TX 75287
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T11:15:03.000
Status
Closed
Created Date
2015-11-13T11:15:03.000
Update Date
2015-11-17T11:34:12.000
Closed Date
2015-11-17T11:34:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471444.1056167900
Y Coordinate
7048494.3454591000
Lat Long Location
3459 MISTY MEADOW DR, DALLAS, TX, 75287
Unique Key
1176502377
15-00524163
Service Request Number: 15-00524163 • Address: 11740 ABSTON LN, DALLAS, TX 75218 • Department: Code Compliance District Group
Service Request Number
15-00524163
Address
11740 ABSTON LN, DALLAS, TX 75218
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T09:40:09.000
Status
Closed
Created Date
2015-11-13T09:40:09.000
Update Date
2015-11-24T08:33:49.000
Closed Date
2015-11-24T08:33:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527881.2764526100
Y Coordinate
7001569.9579887500
Lat Long Location
11740 ABSTON LN, DALLAS, TX, 75218
Unique Key
1176480072
15-00524298
Service Request Number: 15-00524298 • Address: 8411 CAMPANELLA DR, DALLAS, TX 75243 • Department: Department of Sanitation Services
Service Request Number
15-00524298
Address
8411 CAMPANELLA DR, DALLAS, TX 75243
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:14:48.000
Status
Closed
Created Date
2015-11-13T10:14:48.000
Update Date
2015-11-17T11:14:18.000
Closed Date
2015-11-17T11:14:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2503306.2282126900
Y Coordinate
7021506.2560049500
Lat Long Location
8411 CAMPANELLA DR, DALLAS, TX, 75243
Unique Key
1176488583
15-00524321
Service Request Number: 15-00524321 • Address: 5422 W UNIVERSITY BLVD, DALLAS, TX 75209 • Department: Department of Sanitation Services
Service Request Number
15-00524321
Address
5422 W UNIVERSITY BLVD, DALLAS, TX 75209
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:19:13.000
Status
Closed
Created Date
2015-11-13T10:19:13.000
Update Date
2015-11-17T10:49:34.000
Closed Date
2015-11-17T10:49:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484881.4992604400
Y Coordinate
6994583.8204297300
Lat Long Location
5422 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1176489946
15-00524348
Service Request Number: 15-00524348 • Address: 2827 HICKORY ST, DALLAS, TX 75226 • Department: Code Compliance District Group
Service Request Number
15-00524348
Address
2827 HICKORY ST, DALLAS, TX 75226
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:24:22.000
Status
Closed
Created Date
2015-11-13T10:24:22.000
Update Date
2015-11-17T15:07:57.000
Closed Date
2015-11-17T15:07:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498156.3696842500
Y Coordinate
6970288.5609024400
Lat Long Location
2827 HICKORY ST, DALLAS, TX, 75226
Unique Key
1176491414
15-00514833
Service Request Number: 15-00514833 • Address: 238 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00514833
Address
238 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-14T11:08:01.000
Status
Closed
Created Date
2015-11-07T11:08:01.000
Update Date
2015-11-09T09:01:52.000
Closed Date
2015-11-09T09:01:52.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488461.1680174700
Y Coordinate
6970857.1220128000
Lat Long Location
238 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175833645
15-00524696
Service Request Number: 15-00524696 • Address: 1337 MONTAGUE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524696
Address
1337 MONTAGUE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T12:21:57.000
Status
Closed
Created Date
2015-11-13T12:21:57.000
Update Date
2015-12-02T21:09:03.000
Closed Date
2015-12-02T21:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490127.9215043700
Y Coordinate
6937019.9020232400
Lat Long Location
1337 MONTAGUE AVE, DALLAS, TX, 75216
Unique Key
1176513509
15-00481446
Service Request Number: 15-00481446 • Address: 779 S CESAR CHAVEZ BLVD, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00481446
Address
779 S CESAR CHAVEZ BLVD, DALLAS, TX 75201
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-28T15:49:30.000
Status
Closed
Created Date
2015-10-19T15:49:30.000
Update Date
2015-10-22T16:07:49.000
Closed Date
2015-10-22T16:07:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494348.6102886900
Y Coordinate
6970615.2792634300
Lat Long Location
779 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
Unique Key
1173622084
15-00524360
Service Request Number: 15-00524360 • Address: 3818 PINEBROOK DR, DALLAS, TX 75241 • Department: Department of Sanitation Services
Service Request Number
15-00524360
Address
3818 PINEBROOK DR, DALLAS, TX 75241
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:28:20.000
Status
Closed
Created Date
2015-11-13T10:28:20.000
Update Date
2015-11-17T08:57:57.000
Closed Date
2015-11-17T08:57:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503433.9338824700
Y Coordinate
6930663.0346398700
Lat Long Location
3818 PINEBROOK DR, DALLAS, TX, 75241
Unique Key
1176492293
15-00524678
Service Request Number: 15-00524678 • Address: 4041 LIVELY LN, DALLAS, TX 75220 • Department: Department of Sanitation Services
Service Request Number
15-00524678
Address
4041 LIVELY LN, DALLAS, TX 75220
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T12:17:00.000
Status
Closed
Created Date
2015-11-13T12:17:00.000
Update Date
2015-11-17T10:41:54.000
Closed Date
2015-11-17T10:41:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476437.0519684000
Y Coordinate
7004735.5128581700
Lat Long Location
4041 LIVELY LN, DALLAS, TX, 75220
Unique Key
1176512445
15-00500476
Service Request Number: 15-00500476 • Address: 4743 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00500476
Address
4743 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-12T18:16:15.000
Status
Closed
Created Date
2015-10-29T18:16:15.000
Update Date
2015-11-03T12:13:28.000
Closed Date
2015-11-03T12:13:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2458664.8959504800
Y Coordinate
6957322.2374199700
Lat Long Location
4743 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1174903112
15-00524088
Service Request Number: 15-00524088 • Address: 4910 LYNNACRE DR, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
15-00524088
Address
4910 LYNNACRE DR, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-12T09:13:23.000
Status
Closed
Created Date
2015-11-13T09:13:23.000
Update Date
2015-12-21T14:00:41.000
Closed Date
2015-12-21T14:00:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2459127.1690542100
Y Coordinate
6945027.6250239100
Lat Long Location
4910 LYNNACRE DR, DALLAS, TX, 75211
Unique Key
1176474675
15-00464747
Service Request Number: 15-00464747 • Address: 3611 PRINCESS LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00464747
Address
3611 PRINCESS LN, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-17T14:31:08.000
Status
Closed
Created Date
2015-10-08T14:31:08.000
Update Date
2015-10-22T13:19:11.000
Closed Date
2015-10-22T13:19:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2472218.4347007600
Y Coordinate
7011552.8144957000
Lat Long Location
3611 PRINCESS LN, DALLAS, TX, 75229
Unique Key
1172540665
15-00481644
Service Request Number: 15-00481644 • Address: 4614 2ND AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00481644
Address
4614 2ND AVE, DALLAS, TX 75210
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-01T16:57:01.000
Status
Closed
Created Date
2015-10-19T16:57:01.000
Update Date
2016-01-04T11:54:45.000
Closed Date
2016-01-04T11:54:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2507453.2456826600
Y Coordinate
6964964.5264036800
Lat Long Location
4614 2ND AVE, DALLAS, TX, 75210
Unique Key
1173637484
15-00524210
Service Request Number: 15-00524210 • Address: 9937 COLDWATER CIR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524210
Address
9937 COLDWATER CIR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T09:50:15.000
Status
Closed
Created Date
2015-11-13T09:50:15.000
Update Date
2015-11-20T17:19:03.000
Closed Date
2015-11-20T17:19:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2525818.9764358800
Y Coordinate
6988810.6014935500
Lat Long Location
9937 COLDWATER CIR, DALLAS, TX, 75228
Unique Key
1176482846
15-00524636
Service Request Number: 15-00524636 • Address: 1335 PRESIDIO AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524636
Address
1335 PRESIDIO AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:57:44.000
Status
Closed
Created Date
2015-11-13T11:57:44.000
Update Date
2015-11-24T13:56:44.000
Closed Date
2015-11-24T13:56:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489040.7990348000
Y Coordinate
6942528.7626803100
Lat Long Location
1335 PRESIDIO AVE, DALLAS, TX, 75216
Unique Key
1176509762
15-00524434
Service Request Number: 15-00524434 • Address: 10345 DESDEMONA DR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524434
Address
10345 DESDEMONA DR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T10:50:41.000
Status
Closed
Created Date
2015-11-13T10:50:41.000
Update Date
2015-11-20T17:28:44.000
Closed Date
2015-11-20T17:28:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526646.4574793500
Y Coordinate
6992390.5393001600
Lat Long Location
10345 DESDEMONA DR, DALLAS, TX, 75228
Unique Key
1176497382
15-00524278
Service Request Number: 15-00524278 • Address: 1505 AMITY LN, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524278
Address
1505 AMITY LN, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:10:05.000
Status
Closed
Created Date
2015-11-13T10:10:05.000
Update Date
2015-12-03T14:47:48.000
Closed Date
2015-12-03T14:47:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539174.5793825200
Y Coordinate
6956577.3290093400
Lat Long Location
1505 AMITY LN, DALLAS, TX, 75217
Unique Key
1176487212
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