311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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Showing 50 real records
15-00524343
Service Request Number: 15-00524343 • Address: 845 PLEASANT HILLS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00524343
Address
845 PLEASANT HILLS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T10:24:02.000
Status
Closed
Created Date
2015-11-13T10:24:02.000
Update Date
2015-11-14T13:45:18.000
Closed Date
2015-11-14T13:45:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2539742.3961544200
Y Coordinate
6951473.6706630100
Lat Long Location
845 PLEASANT HILLS DR, DALLAS, TX, 75217
Unique Key
1176491175
15-00524061
Service Request Number: 15-00524061 • Address: 3330 BRANTLEY ST, DALLAS, TX 75212 • Department: Code Compliance District Group
Service Request Number
15-00524061
Address
3330 BRANTLEY ST, DALLAS, TX 75212
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T05:25:24.000
Status
Closed
Created Date
2015-11-13T05:25:24.000
Update Date
2016-01-04T03:28:11.000
Closed Date
2016-01-04T03:28:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480824.4839425500
Y Coordinate
6971538.8535337100
Lat Long Location
3330 BRANTLEY ST, DALLAS, TX, 75212
Unique Key
1176472656
15-00524341
Service Request Number: 15-00524341 • Address: 5314 BOAZ ST, DALLAS, TX 75209 • Department: Police Department
Service Request Number
15-00524341
Address
5314 BOAZ ST, DALLAS, TX 75209
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T10:23:07.000
Status
Closed
Created Date
2015-11-13T10:23:07.000
Update Date
2015-11-20T07:10:28.000
Closed Date
2015-11-20T07:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484119.3941025700
Y Coordinate
6996017.5408310300
Lat Long Location
5314 BOAZ ST, DALLAS, TX, 75209
Unique Key
1176491029
15-00524086
Service Request Number: 15-00524086 • Address: 4843 JESUS MARIA CT, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
15-00524086
Address
4843 JESUS MARIA CT, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-22T09:12:36.000
Status
Closed
Created Date
2015-11-13T09:12:36.000
Update Date
2015-12-11T21:10:06.000
Closed Date
2015-12-11T21:10:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2459374.4104815300
Y Coordinate
6935021.1408779200
Lat Long Location
4843 JESUS MARIA CT, DALLAS, TX, 75236
Unique Key
1176474499
15-00524231
Service Request Number: 15-00524231 • Address: 4924 BRYAN ST, DALLAS, TX 75206 • Department: Department of Sanitation Services
Service Request Number
15-00524231
Address
4924 BRYAN ST, DALLAS, TX 75206
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T09:56:51.000
Status
Closed
Created Date
2015-11-13T09:56:51.000
Update Date
2015-11-17T12:38:19.000
Closed Date
2015-11-17T12:38:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499020.6307560300
Y Coordinate
6979808.1446309600
Lat Long Location
4924 BRYAN ST, DALLAS, TX, 75206
Unique Key
1176484326
15-00481330
Service Request Number: 15-00481330 • Address: 5235 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00481330
Address
5235 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-11-23T15:03:15.000
Status
Closed
Created Date
2015-10-19T15:03:15.000
Update Date
2015-10-19T16:07:59.000
Closed Date
2015-10-19T16:07:58.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506933.7425322900
Y Coordinate
6961057.2476540300
Lat Long Location
5235 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1173614977
15-00524533
Service Request Number: 15-00524533 • Address: 729 BIMEBELLA LN, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
15-00524533
Address
729 BIMEBELLA LN, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-09T11:21:51.000
Status
Closed
Created Date
2015-11-13T11:21:51.000
Update Date
2016-01-15T08:09:52.000
Closed Date
2016-01-15T08:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2452544.4271809700
Y Coordinate
6955644.6099948000
Lat Long Location
729 BIMEBELLA LN, DALLAS, TX, 75211
Unique Key
1176503656
15-00464654
Service Request Number: 15-00464654 • Address: 309 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00464654
Address
309 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-01T10:39:21.000
Status
Closed
Created Date
2015-10-08T10:39:21.000
Update Date
2016-03-04T16:06:20.000
Closed Date
2016-03-04T16:06:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482600.5898207000
Y Coordinate
6943681.1595302600
Lat Long Location
309 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1172530233
15-00587928
Service Request Number: 15-00587928 • Address: L B J FWY & S COCKRELL HILL RD, DALLAS, 75237, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
15-00587928
Address
L B J FWY & S COCKRELL HILL RD, DALLAS, 75237, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-04T13:34:49.000
Status
Closed
Created Date
2015-12-29T13:34:49.000
Update Date
2016-09-02T10:23:43.000
Closed Date
2016-09-02T10:23:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2463550.4758982600
Y Coordinate
6926897.4292764600
Unique Key
1180876079
15-00524784
Service Request Number: 15-00524784 • Address: 3856 W BEVERLY DR, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00524784
Address
3856 W BEVERLY DR, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2015-12-30T12:55:45.000
Status
Closed
Created Date
2015-11-13T12:55:45.000
Update Date
2015-11-15T22:29:19.000
Closed Date
2015-11-15T22:29:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484333.5873540900
Y Coordinate
6989764.6922596300
Lat Long Location
3856 W BEVERLY DR, DALLAS, TX, 75209
Unique Key
1176518703
15-00524399
Service Request Number: 15-00524399 • Address: 16134 AMBERWOOD RD, DALLAS, TX 75248 • Department: Code Compliance District Group
Service Request Number
15-00524399
Address
16134 AMBERWOOD RD, DALLAS, TX 75248
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-09T10:38:23.000
Status
Closed
Created Date
2015-11-13T10:38:23.000
Update Date
2015-12-14T09:59:05.000
Closed Date
2015-12-08T09:58:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2491913.1362249800
Y Coordinate
7040666.1294101500
Lat Long Location
16134 AMBERWOOD RD, DALLAS, TX, 75248
Unique Key
1176494911
15-00524095
Service Request Number: 15-00524095 • Address: 6414 BROOK LAKE DR, DALLAS, TX 75248 • Department: Department of Sanitation Services
Service Request Number
15-00524095
Address
6414 BROOK LAKE DR, DALLAS, TX 75248
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:15:33.000
Status
Closed
Created Date
2015-11-13T09:15:33.000
Update Date
2015-11-16T07:50:44.000
Closed Date
2015-11-16T07:50:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490490.6836002300
Y Coordinate
7039437.7880940700
Lat Long Location
6414 BROOK LAKE DR, DALLAS, TX, 75248
Unique Key
1176475134
15-00464721
Service Request Number: 15-00464721 • Address: 1357 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00464721
Address
1357 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-09T14:29:19.000
Status
Closed
Created Date
2015-10-08T14:29:19.000
Update Date
2015-10-09T18:14:10.000
Closed Date
2015-10-09T12:22:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2489987.3740833100
Y Coordinate
6944515.4103884200
Lat Long Location
1357 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1172539163
15-00500559
Service Request Number: 15-00500559 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00500559
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-12T21:57:03.000
Status
Closed
Created Date
2015-10-29T21:57:03.000
Update Date
2015-11-02T11:31:40.000
Closed Date
2015-11-02T11:31:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3017900800
Y Coordinate
6969328.4785089200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1174909460
15-00464720
Service Request Number: 15-00464720 • Address: 1023 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00464720
Address
1023 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-09T14:29:16.000
Status
Closed
Created Date
2015-10-08T14:29:16.000
Update Date
2015-10-09T15:20:30.000
Closed Date
2015-10-09T12:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2479346.6729486900
Y Coordinate
6946455.0648688700
Lat Long Location
1023 W SANER AVE, DALLAS, TX, 75224
Unique Key
1172539103
15-00524267
Service Request Number: 15-00524267 • Address: 3527 KIESTCREST DR, DALLAS, TX 75233 • Department: Code Compliance District Group
Service Request Number
15-00524267
Address
3527 KIESTCREST DR, DALLAS, TX 75233
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-22T10:07:42.000
Status
Closed
Created Date
2015-11-13T10:07:42.000
Update Date
2015-11-23T15:56:14.000
Closed Date
2015-11-23T15:56:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467092.8226504800
Y Coordinate
6942093.1681037200
Lat Long Location
3527 KIESTCREST DR, DALLAS, TX, 75233
Unique Key
1176486503
15-00524683
Service Request Number: 15-00524683 • Address: 1341 MONTAGUE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524683
Address
1341 MONTAGUE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T12:18:31.000
Status
Closed
Created Date
2015-11-13T12:18:31.000
Update Date
2015-11-25T00:30:01.000
Closed Date
2015-11-25T00:30:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490149.4999076200
Y Coordinate
6937032.7456769000
Lat Long Location
1341 MONTAGUE AVE, DALLAS, TX, 75216
Unique Key
1176512689
15-00481702
Service Request Number: 15-00481702 • Address: 219 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00481702
Address
219 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-02T17:46:50.000
Status
Closed
Created Date
2015-10-19T17:46:50.000
Update Date
2015-10-21T22:31:54.000
Closed Date
2015-10-21T22:31:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500398.1902753700
Y Coordinate
6975720.9342192400
Lat Long Location
219 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1173641135
15-00513830
Service Request Number: 15-00513830 • Address: 4328 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00513830
Address
4328 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-11T13:53:59.000
Status
Closed
Created Date
2015-11-06T13:53:59.000
Update Date
2015-11-07T07:46:03.000
Closed Date
2015-11-07T07:46:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486536.3969922500
Y Coordinate
6983851.9671737100
Lat Long Location
4328 N HALL ST, DALLAS, TX, 75219
Unique Key
1175767592
15-00524703
Service Request Number: 15-00524703 • Address: 4924 BRYAN ST E, DALLAS, TX 75206 • Department: Department of Sanitation Services
Service Request Number
15-00524703
Address
4924 BRYAN ST E, DALLAS, TX 75206
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T12:25:08.000
Status
Closed
Created Date
2015-11-13T12:25:08.000
Update Date
2015-11-17T12:41:00.000
Closed Date
2015-11-17T12:40:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499020.6328904600
Y Coordinate
6979808.1445960400
Lat Long Location
4924 BRYAN ST E, DALLAS, TX, 75206
Unique Key
1176514023
15-00500544
Service Request Number: 15-00500544 • Address: 417 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00500544
Address
417 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-12T20:59:43.000
Status
Closed
Created Date
2015-10-29T20:59:43.000
Update Date
2015-11-03T07:09:45.000
Closed Date
2015-11-03T07:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2476799.6630718400
Y Coordinate
6959180.4195385400
Lat Long Location
417 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1174908143
15-00524090
Service Request Number: 15-00524090 • Address: 4971 WISTERIA ST, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
15-00524090
Address
4971 WISTERIA ST, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T09:14:24.000
Status
Closed
Created Date
2015-11-13T09:14:24.000
Update Date
2016-03-03T10:31:58.000
Closed Date
2016-03-03T10:31:58.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2458337.6848023100
Y Coordinate
6945706.5276001100
Lat Long Location
4971 WISTERIA ST, DALLAS, TX, 75211
Unique Key
1176474791
15-00481596
Service Request Number: 15-00481596 • Address: 202 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00481596
Address
202 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Life Hazard Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-10-28T16:40:19.000
Status
Closed
Created Date
2015-10-19T16:40:19.000
Update Date
2015-10-20T09:28:29.000
Closed Date
2015-10-20T09:28:28.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2522101.8102881400
Y Coordinate
6946333.4778488300
Lat Long Location
202 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1173634519
15-00481562
Service Request Number: 15-00481562 • Address: 5235 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00481562
Address
5235 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-11-23T16:28:04.000
Status
Closed
Created Date
2015-10-19T16:28:04.000
Update Date
2015-11-10T15:29:37.000
Closed Date
2015-11-10T15:29:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506933.7425322900
Y Coordinate
6961057.2476540300
Lat Long Location
5235 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1173631250
15-00524117
Service Request Number: 15-00524117 • Address: 3154 VIA HELENA DR, DALLAS, TX 75211 • Department: Department of Sanitation Services
Service Request Number
15-00524117
Address
3154 VIA HELENA DR, DALLAS, TX 75211
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T09:21:50.000
Status
Closed
Created Date
2015-11-13T09:21:50.000
Update Date
2015-11-17T12:50:47.000
Closed Date
2015-11-17T12:50:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2459501.3557861500
Y Coordinate
6944124.3220530700
Lat Long Location
3154 VIA HELENA DR, DALLAS, TX, 75211
Unique Key
1176476490
15-00524532
Service Request Number: 15-00524532 • Address: 344 E PEMBROKE AVE, DALLAS, TX 75203 • Department: Police Department
Service Request Number
15-00524532
Address
344 E PEMBROKE AVE, DALLAS, TX 75203
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T11:20:45.000
Status
Closed
Created Date
2015-11-13T11:20:45.000
Update Date
2015-11-18T14:30:30.000
Closed Date
2015-11-18T14:30:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485074.2065153000
Y Coordinate
6955568.2394590500
Lat Long Location
344 E PEMBROKE AVE, DALLAS, TX, 75203
Unique Key
1176503571
15-00524270
Service Request Number: 15-00524270 • Address: 1907 LAMONT AVE, DALLAS, TX 75216 • Department: Department of Sanitation Services
Service Request Number
15-00524270
Address
1907 LAMONT AVE, DALLAS, TX 75216
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:07:56.000
Status
Closed
Created Date
2015-11-13T10:07:56.000
Update Date
2015-11-17T09:06:18.000
Closed Date
2015-11-17T09:06:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488901.4689135300
Y Coordinate
6950810.7401391400
Lat Long Location
1907 LAMONT AVE, DALLAS, TX, 75216
Unique Key
1176486678
15-00481633
Service Request Number: 15-00481633 • Address: 2948 SOUTH BEND DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00481633
Address
2948 SOUTH BEND DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-28T16:52:19.000
Status
Closed
Created Date
2015-10-19T16:52:19.000
Update Date
2015-10-26T08:54:03.000
Closed Date
2015-10-26T08:54:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465776.3243014300
Y Coordinate
7016802.3294067200
Lat Long Location
2948 SOUTH BEND DR, DALLAS, TX, 75229
Unique Key
1173636966
15-00524238
Service Request Number: 15-00524238 • Address: 7710 LOS GATOS DR, DALLAS, TX 75232 • Department: Department of Sanitation Services
Service Request Number
15-00524238
Address
7710 LOS GATOS DR, DALLAS, TX 75232
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:59:14.000
Status
Closed
Created Date
2015-11-13T09:59:14.000
Update Date
2015-11-13T13:22:44.000
Closed Date
2015-11-13T13:22:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475311.4002649500
Y Coordinate
6925064.9959672300
Lat Long Location
7710 LOS GATOS DR, DALLAS, TX, 75232
Unique Key
1176484857
15-00513939
Service Request Number: 15-00513939 • Address: 1200 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00513939
Address
1200 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-13T14:21:56.000
Status
Closed
Created Date
2015-11-06T14:21:56.000
Update Date
2015-11-06T14:23:54.000
Closed Date
2015-11-06T14:23:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489956.3565748900
Y Coordinate
6935315.2097646100
Lat Long Location
1200 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1175773390
15-00524595
Service Request Number: 15-00524595 • Address: 1801 N LAMAR ST, DALLAS, TX 75202 • Department: Feedback Group
Service Request Number
15-00524595
Address
1801 N LAMAR ST, DALLAS, TX 75202
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-01T11:42:38.000
Status
Closed
Created Date
2015-11-13T11:42:38.000
Update Date
2015-11-16T10:35:53.000
Closed Date
2015-11-16T10:35:52.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2489128.9855039500
Y Coordinate
6971765.0613685900
Lat Long Location
1801 N LAMAR ST, DALLAS, TX, 75202
Unique Key
1176507110
15-00524413
Service Request Number: 15-00524413 • Address: 6916 CLEMSON DR, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
15-00524413
Address
6916 CLEMSON DR, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-09T10:45:17.000
Status
Closed
Created Date
2015-11-13T10:45:17.000
Update Date
2015-12-11T10:42:28.000
Closed Date
2015-12-11T10:42:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508486.8301174500
Y Coordinate
6998057.4953568000
Lat Long Location
6916 CLEMSON DR, DALLAS, TX, 75214
Unique Key
1176496021
15-00524600
Service Request Number: 15-00524600 • Address: 3335 MUNGER AVE APT 701, DALLAS, TX 75204 • Department: Code Compliance District Group
Service Request Number
15-00524600
Address
3335 MUNGER AVE APT 701, DALLAS, TX 75204
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-09T11:44:02.000
Status
Closed
Created Date
2015-11-13T11:44:02.000
Update Date
2016-04-28T15:07:08.000
Closed Date
2016-04-28T15:07:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2493698.3049217700
Y Coordinate
6977287.9987038000
Lat Long Location
3335 MUNGER AVE, DALLAS, TX, 75204
Unique Key
1176507440
15-00524385
Service Request Number: 15-00524385 • Address: 7106 CLEMSON DR, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
15-00524385
Address
7106 CLEMSON DR, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:34:40.000
Status
Closed
Created Date
2015-11-13T10:34:40.000
Update Date
2015-12-11T13:33:01.000
Closed Date
2015-12-11T13:33:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509154.3575788500
Y Coordinate
6997805.6432540200
Lat Long Location
7106 CLEMSON DR, DALLAS, TX, 75214
Unique Key
1176494026
15-00524682
Service Request Number: 15-00524682 • Address: 7209 PINEBERRY RD, DALLAS, TX 75249 • Department: Department of Sanitation Services
Service Request Number
15-00524682
Address
7209 PINEBERRY RD, DALLAS, TX 75249
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T12:17:58.000
Status
Closed
Created Date
2015-11-13T12:17:58.000
Update Date
2015-11-17T09:14:16.000
Closed Date
2015-11-17T09:14:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2446588.6170934200
Y Coordinate
6917845.6819587400
Lat Long Location
7209 PINEBERRY RD, DALLAS, TX, 75249
Unique Key
1176512640
15-00524402
Service Request Number: 15-00524402 • Address: 6412 SONDRA DR, DALLAS, TX 75214 • Department: Department of Sanitation Services
Service Request Number
15-00524402
Address
6412 SONDRA DR, DALLAS, TX 75214
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T10:40:29.000
Status
Closed
Created Date
2015-11-13T10:40:29.000
Update Date
2015-11-13T12:43:25.000
Closed Date
2015-11-13T12:43:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2505314.5249734900
Y Coordinate
6988129.0023373100
Lat Long Location
6412 SONDRA DR, DALLAS, TX, 75214
Unique Key
1176495158
15-00524620
Service Request Number: 15-00524620 • Address: 819 N JUSTIN AVE, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
15-00524620
Address
819 N JUSTIN AVE, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-22T11:51:47.000
Status
Closed
Created Date
2015-11-13T11:51:47.000
Update Date
2015-11-19T22:20:49.000
Closed Date
2015-11-19T22:20:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456825.4697005600
Y Coordinate
6959957.4878401400
Lat Long Location
819 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1176508657
15-00524396
Service Request Number: 15-00524396 • Address: 7014 BUCKNELL DR, DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
15-00524396
Address
7014 BUCKNELL DR, DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:36:17.000
Status
Closed
Created Date
2015-11-13T10:36:17.000
Update Date
2015-12-11T13:32:02.000
Closed Date
2015-12-11T13:32:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508325.6883206500
Y Coordinate
6997965.5805183300
Lat Long Location
7014 BUCKNELL DR, DALLAS, TX, 75214
Unique Key
1176494593
15-00481407
Service Request Number: 15-00481407 • Address: 141 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00481407
Address
141 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T15:33:14.000
Status
Closed
Created Date
2015-10-19T15:33:14.000
Update Date
2015-10-20T16:39:59.000
Closed Date
2015-10-20T16:39:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484018.0228531900
Y Coordinate
6950204.7436707700
Lat Long Location
141 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1173620021
15-00524492
Service Request Number: 15-00524492 • Address: 5014 EAST RIM RD, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
15-00524492
Address
5014 EAST RIM RD, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:11:06.000
Status
Closed
Created Date
2015-11-13T11:11:06.000
Update Date
2015-12-04T09:40:35.000
Closed Date
2015-12-04T09:40:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456524.7948191500
Y Coordinate
6951625.7479933900
Lat Long Location
5014 EAST RIM RD, DALLAS, TX, 75211
Unique Key
1176501260
15-00524141
Service Request Number: 15-00524141 • Address: 6718 ROLLING VISTA DR, DALLAS, TX 75248 • Department: Code Compliance District Group
Service Request Number
15-00524141
Address
6718 ROLLING VISTA DR, DALLAS, TX 75248
Department
Code Compliance District Group
Service Request Type
Hand Bills/Fliers Complaint - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-12T09:31:51.000
Status
Closed
Created Date
2015-11-13T09:31:51.000
Update Date
2015-11-23T11:03:49.000
Closed Date
2015-11-16T11:03:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491467.9618935900
Y Coordinate
7033338.4858705600
Lat Long Location
6718 ROLLING VISTA DR, DALLAS, TX, 75248
Unique Key
1176478516
15-00524437
Service Request Number: 15-00524437 • Address: 3505 CEDAR LAKE DR, DALLAS, TX 75227 • Department: Police Department
Service Request Number
15-00524437
Address
3505 CEDAR LAKE DR, DALLAS, TX 75227
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T10:52:09.000
Status
Closed
Created Date
2015-11-13T10:52:09.000
Update Date
2015-11-20T13:48:33.000
Closed Date
2015-11-20T13:48:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525361.5343698900
Y Coordinate
6966787.3076031900
Lat Long Location
3505 CEDAR LAKE DR, DALLAS, TX, 75227
Unique Key
1176497559
15-00524501
Service Request Number: 15-00524501 • Address: 9924 CARNEGIE DR, DALLAS, TX 75228 • Department: Code Compliance District Group
Service Request Number
15-00524501
Address
9924 CARNEGIE DR, DALLAS, TX 75228
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:12:26.000
Status
Closed
Created Date
2015-11-13T11:12:26.000
Update Date
2015-12-09T15:19:53.000
Closed Date
2015-12-09T15:19:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524475.6681994000
Y Coordinate
6990239.1598946000
Lat Long Location
9924 CARNEGIE DR, DALLAS, TX, 75228
Unique Key
1176501760
15-00500568
Service Request Number: 15-00500568 • Address: 2438 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00500568
Address
2438 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T22:47:13.000
Status
Closed
Created Date
2015-10-29T22:47:13.000
Update Date
2015-10-30T18:46:07.000
Closed Date
2015-10-30T10:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527133.5518780100
Y Coordinate
6962317.0000388600
Lat Long Location
2438 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1174910203
15-00464509
Service Request Number: 15-00464509 • Address: 1825 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00464509
Address
1825 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-19T09:57:05.000
Status
Duplicate (closed)
Created Date
2015-10-08T09:57:05.000
Update Date
2015-10-19T21:13:03.000
Closed Date
2015-10-19T21:13:03.000
Priority
Standard
Method Received Description
Web
X Coordinate
2473902.8520211000
Y Coordinate
6986055.8828757000
Lat Long Location
1825 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1172519659
15-00524464
Service Request Number: 15-00524464 • Address: 515 N LANCASTER AVE, DALLAS, TX 75203 • Department: Code Compliance District Group
Service Request Number
15-00524464
Address
515 N LANCASTER AVE, DALLAS, TX 75203
Department
Code Compliance District Group
Service Request Type
Illegal Land Use Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-12T11:01:38.000
Status
Closed
Created Date
2015-11-13T11:01:38.000
Update Date
2015-11-18T09:46:30.000
Closed Date
2015-11-18T09:46:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486715.5505012000
Y Coordinate
6961397.9302022300
Lat Long Location
515 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1176499156
15-00524379
Service Request Number: 15-00524379 • Address: 2807 FERNWOOD AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524379
Address
2807 FERNWOOD AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-30T10:31:37.000
Status
Closed
Created Date
2015-11-13T10:31:37.000
Update Date
2015-12-10T17:00:02.000
Closed Date
2015-12-10T17:00:00.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488665.3206537800
Y Coordinate
6946510.5627452300
Lat Long Location
2807 FERNWOOD AVE, DALLAS, TX, 75216
Unique Key
1176493531
15-00524510
Service Request Number: 15-00524510 • Address: 2545 PLAZA BLVD, DALLAS, TX 75241 • Department: Department of Sanitation Services
Service Request Number
15-00524510
Address
2545 PLAZA BLVD, DALLAS, TX 75241
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-14T11:14:43.000
Status
Closed
Created Date
2015-11-13T11:14:43.000
Update Date
2015-11-13T15:26:35.000
Closed Date
2015-11-13T12:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497583.9476925900
Y Coordinate
6925427.0044922500
Lat Long Location
2545 PLAZA BLVD, DALLAS, TX, 75241
Unique Key
1176502271
15-00524274
Service Request Number: 15-00524274 • Address: 300 N AKARD ST, DALLAS, TX 75201 • Department: Police Department
Service Request Number
15-00524274
Address
300 N AKARD ST, DALLAS, TX 75201
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-29T10:09:13.000
Status
Closed
Created Date
2015-11-13T10:09:13.000
Update Date
2015-11-30T09:08:34.000
Closed Date
2015-11-30T09:00:00.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2490941.1119536000
Y Coordinate
6971698.3392694800
Lat Long Location
300 N AKARD ST, DALLAS, TX, 75201
Unique Key
1176487022
15-00481544
Service Request Number: 15-00481544 • Address: 3513 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481544
Address
3513 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-02T16:22:02.000
Status
Closed
Created Date
2015-10-19T16:22:02.000
Update Date
2015-11-20T09:13:58.000
Closed Date
2015-11-20T09:13:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488031.0548750700
Y Coordinate
6942337.0853089300
Lat Long Location
3513 S EWING AVE, DALLAS, TX, 75216
Unique Key
1173629713