311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00524565
Service Request Number: 15-00524565 • Address: 2837 FARRAGUT ST, DALLAS, TX 75215 • Department: Department of Sanitation Services
Service Request Number
15-00524565
Address
2837 FARRAGUT ST, DALLAS, TX 75215
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T11:31:31.000
Status
Closed
Created Date
2015-11-13T11:31:31.000
Update Date
2015-11-17T09:07:12.000
Closed Date
2015-11-17T09:07:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506959.2240980000
Y Coordinate
6961469.5197978100
Lat Long Location
2837 FARRAGUT ST, DALLAS, TX, 75215
Unique Key
1176505492
15-00524288
Service Request Number: 15-00524288 • Address: 10126 NEOSHO DR, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524288
Address
10126 NEOSHO DR, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:12:43.000
Status
Closed
Created Date
2015-11-13T10:12:43.000
Update Date
2015-12-15T16:06:41.000
Closed Date
2015-12-15T16:06:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537626.7271558500
Y Coordinate
6956359.9766825800
Lat Long Location
10126 NEOSHO DR, DALLAS, TX, 75217
Unique Key
1176487799
15-00524075
Service Request Number: 15-00524075 • Address: 3519 CRIPPLE CREEK DR, DALLAS, TX 75224 • Department: Department of Sanitation Services
Service Request Number
15-00524075
Address
3519 CRIPPLE CREEK DR, DALLAS, TX 75224
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T09:07:17.000
Status
Closed
Created Date
2015-11-13T09:07:17.000
Update Date
2015-11-17T10:26:52.000
Closed Date
2015-11-17T10:26:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477407.7447445400
Y Coordinate
6943468.7873769100
Lat Long Location
3519 CRIPPLE CREEK DR, DALLAS, TX, 75224
Unique Key
1176473723
15-00524467
Service Request Number: 15-00524467 • Address: 2643 HARLANDALE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524467
Address
2643 HARLANDALE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:02:02.000
Status
Closed
Created Date
2015-11-13T11:02:02.000
Update Date
2015-12-08T08:38:30.000
Closed Date
2015-12-08T08:38:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488293.5409930400
Y Coordinate
6947586.7905738000
Lat Long Location
2643 HARLANDALE AVE, DALLAS, TX, 75216
Unique Key
1176499463
15-00464451
Service Request Number: 15-00464451 • Address: 5415 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00464451
Address
5415 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-29T09:40:43.000
Status
Closed
Created Date
2015-10-08T09:40:43.000
Update Date
2016-01-06T09:15:16.000
Closed Date
2016-01-06T09:15:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506511.2325631400
Y Coordinate
6975655.2784002600
Lat Long Location
5415 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1172515635
15-00524519
Service Request Number: 15-00524519 • Address: 17211 LECHLADE LN, DALLAS, TX 75252 • Department: Department of Sanitation Services
Service Request Number
15-00524519
Address
17211 LECHLADE LN, DALLAS, TX 75252
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T11:18:13.000
Status
Closed
Created Date
2015-11-13T11:18:13.000
Update Date
2015-11-13T16:50:04.000
Closed Date
2015-11-13T16:50:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487911.5958571400
Y Coordinate
7045602.6016362900
Lat Long Location
17211 LECHLADE LN, DALLAS, TX, 75252
Unique Key
1176502930
15-00524149
Service Request Number: 15-00524149 • Address: 4820 CAPE CORAL DR, DALLAS, TX 75287 • Department: Code Compliance District Group
Service Request Number
15-00524149
Address
4820 CAPE CORAL DR, DALLAS, TX 75287
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T09:36:00.000
Status
Closed
Created Date
2015-11-13T09:36:00.000
Update Date
2015-11-19T16:25:53.000
Closed Date
2015-11-19T16:25:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481764.6338269600
Y Coordinate
7049537.5782238400
Lat Long Location
4820 CAPE CORAL DR, DALLAS, TX, 75287
Unique Key
1176479150
15-00513933
Service Request Number: 15-00513933 • Address: 1928 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00513933
Address
1928 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-13T14:19:13.000
Status
Closed
Created Date
2015-11-06T14:19:13.000
Update Date
2015-11-06T14:21:16.000
Closed Date
2015-11-06T14:21:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494057.1221831500
Y Coordinate
6936647.9551148900
Lat Long Location
1928 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1175772955
15-00524166
Service Request Number: 15-00524166 • Address: 409 EMBREY DR, DALLAS, TX 75232 • Department: Code Compliance District Group
Service Request Number
15-00524166
Address
409 EMBREY DR, DALLAS, TX 75232
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T09:40:37.000
Status
Closed
Created Date
2015-11-13T09:40:37.000
Update Date
2015-11-14T21:01:08.000
Closed Date
2015-11-14T21:01:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483059.1952351300
Y Coordinate
6932112.7613939500
Lat Long Location
409 EMBREY DR, DALLAS, TX, 75232
Unique Key
1176480267
15-00524198
Service Request Number: 15-00524198 • Address: 6043 ABERDEEN AVE, DALLAS, TX 75230 • Department: Department of Sanitation Services
Service Request Number
15-00524198
Address
6043 ABERDEEN AVE, DALLAS, TX 75230
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T09:46:56.000
Status
Closed
Created Date
2015-11-13T09:46:56.000
Update Date
2015-11-13T12:38:59.000
Closed Date
2015-11-13T12:38:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489381.0010971100
Y Coordinate
7008149.1748778000
Lat Long Location
6043 ABERDEEN AVE, DALLAS, TX, 75230
Unique Key
1176482076
15-00524073
Service Request Number: 15-00524073 • Address: 825 GALLANT FOX DR, DALLAS, TX 75211 • Department: Police Department
Service Request Number
15-00524073
Address
825 GALLANT FOX DR, DALLAS, TX 75211
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T09:06:20.000
Status
Closed
Created Date
2015-11-13T09:06:20.000
Update Date
2015-11-18T12:03:08.000
Closed Date
2015-11-18T12:03:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2451749.4426456900
Y Coordinate
6955435.7988313200
Lat Long Location
825 GALLANT FOX DR, DALLAS, TX, 75211
Unique Key
1176473608
15-00524247
Service Request Number: 15-00524247 • Address: 9600 PLANO RD, DALLAS, TX 75238 • Department: Code Compliance District Group
Service Request Number
15-00524247
Address
9600 PLANO RD, DALLAS, TX 75238
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-20T10:01:36.000
Status
Closed
Created Date
2015-11-13T10:01:36.000
Update Date
2015-11-18T11:08:11.000
Closed Date
2015-11-18T11:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2521007.2534301800
Y Coordinate
7006820.6332889300
Lat Long Location
9600 PLANO RD, DALLAS, TX, 75238
Unique Key
1176485325
15-00561604
Service Request Number: 15-00561604 • Address: BAYSIDE ST & N HAMPTON RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
15-00561604
Address
BAYSIDE ST & N HAMPTON RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-22T16:43:48.000
Status
Closed
Created Date
2015-12-08T16:43:48.000
Update Date
2015-12-15T14:08:21.000
Closed Date
2015-12-15T14:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473552.1463574100
Y Coordinate
6973834.0074066100
Unique Key
1178956477
15-00464708
Service Request Number: 15-00464708 • Address: 2872 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00464708
Address
2872 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-12T14:28:19.000
Status
Closed
Created Date
2015-10-08T14:28:19.000
Update Date
2016-06-18T08:47:48.000
Closed Date
2016-06-18T08:47:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470604.1804533900
Y Coordinate
6943567.5832353200
Lat Long Location
2872 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1172538436
15-00464592
Service Request Number: 15-00464592 • Address: 2716 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00464592
Address
2716 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-19T10:19:22.000
Status
Closed
Created Date
2015-10-08T10:19:22.000
Update Date
2015-10-22T13:40:17.000
Closed Date
2015-10-22T13:40:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535078.4902326500
Y Coordinate
6963581.6309552800
Lat Long Location
2716 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1172525472
15-00524253
Service Request Number: 15-00524253 • Address: 9236 DONNYBROOK LN, DALLAS, TX 75217 • Department: Department of Sanitation Services
Service Request Number
15-00524253
Address
9236 DONNYBROOK LN, DALLAS, TX 75217
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T10:04:17.000
Status
Closed
Created Date
2015-11-13T10:04:17.000
Update Date
2015-11-13T16:33:59.000
Closed Date
2015-11-13T16:33:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532775.9534504500
Y Coordinate
6959882.4861275500
Lat Long Location
9236 DONNYBROOK LN, DALLAS, TX, 75217
Unique Key
1176485737
15-00481695
Service Request Number: 15-00481695 • Address: 4907 DELOACHE AVE, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00481695
Address
4907 DELOACHE AVE, DALLAS, TX 75220
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-01T17:34:31.000
Status
Closed
Created Date
2015-10-19T17:34:31.000
Update Date
2015-11-17T11:45:43.000
Closed Date
2015-11-17T11:45:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2482922.2968084200
Y Coordinate
7004298.5800916600
Lat Long Location
4907 DELOACHE AVE, DALLAS, TX, 75220
Unique Key
1173640663
15-00524087
Service Request Number: 15-00524087 • Address: 1100 FORDHAM RD, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524087
Address
1100 FORDHAM RD, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-22T09:13:06.000
Status
Closed
Created Date
2015-11-13T09:13:06.000
Update Date
2016-08-25T10:03:45.000
Closed Date
2016-08-25T10:03:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488472.8990434300
Y Coordinate
6940334.0927690000
Lat Long Location
1100 FORDHAM RD, DALLAS, TX, 75216
Unique Key
1176474608
15-00524729
Service Request Number: 15-00524729 • Address: 7024 CORONADO AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00524729
Address
7024 CORONADO AVE, DALLAS, TX
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T12:34:57.000
Status
Closed
Created Date
2015-11-13T12:34:57.000
Update Date
2015-11-16T08:35:58.000
Closed Date
2015-11-16T08:35:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2509874.7279735900
Y Coordinate
6982768.5752596400
Lat Long Location
7024 CORONADO AVE, DALLAS, TX
Unique Key
1176515563
15-00524407
Service Request Number: 15-00524407 • Address: 2233 DEER PATH DR, DALLAS, TX 75216 • Department: Feedback Group
Service Request Number
15-00524407
Address
2233 DEER PATH DR, DALLAS, TX 75216
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-01T10:41:21.000
Status
Closed
Created Date
2015-11-13T10:41:21.000
Update Date
2015-11-19T13:29:31.000
Closed Date
2015-11-19T13:29:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493925.3308067400
Y Coordinate
6946341.7256466600
Lat Long Location
2233 DEER PATH DR, DALLAS, TX, 75216
Unique Key
1176495513
15-00524257
Service Request Number: 15-00524257 • Address: 5600 ROYAL LN, DALLAS, TX 75229 • Department: Police Department
Service Request Number
15-00524257
Address
5600 ROYAL LN, DALLAS, TX 75229
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-29T10:05:17.000
Status
Closed
Created Date
2015-11-13T10:05:17.000
Update Date
2015-11-16T15:03:55.000
Closed Date
2015-11-16T15:03:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486434.8225933600
Y Coordinate
7012612.7219862900
Lat Long Location
5600 ROYAL LN, DALLAS, TX, 75229
Unique Key
1176485961
15-00524463
Service Request Number: 15-00524463 • Address: 2703 HARLANDALE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524463
Address
2703 HARLANDALE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T11:01:38.000
Status
Closed
Created Date
2015-11-13T11:01:38.000
Update Date
2015-12-01T08:26:49.000
Closed Date
2015-12-01T08:26:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2488300.0636150500
Y Coordinate
6947186.0151943900
Lat Long Location
2703 HARLANDALE AVE, DALLAS, TX, 75216
Unique Key
1176499158
15-00513679
Service Request Number: 15-00513679 • Address: 2201 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00513679
Address
2201 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T13:12:54.000
Status
Closed
Created Date
2015-11-06T13:12:54.000
Update Date
2015-11-06T13:16:47.000
Closed Date
2015-11-06T13:16:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482405.6651326600
Y Coordinate
6978647.1247083600
Lat Long Location
2201 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1175759035
15-00524315
Service Request Number: 15-00524315 • Address: 4600 CRANFILL DR, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524315
Address
4600 CRANFILL DR, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T10:16:49.000
Status
Closed
Created Date
2015-11-13T10:16:49.000
Update Date
2015-11-14T16:27:15.000
Closed Date
2015-11-14T16:27:14.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502046.0935511000
Y Coordinate
6943375.8981283300
Lat Long Location
4600 CRANFILL DR, DALLAS, TX, 75216
Unique Key
1176489507
15-00524393
Service Request Number: 15-00524393 • Address: 410 CENTRE ST, DALLAS, TX 75208 • Department: Department of Sanitation Services
Service Request Number
15-00524393
Address
410 CENTRE ST, DALLAS, TX 75208
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T10:35:53.000
Status
Closed
Created Date
2015-11-13T10:35:53.000
Update Date
2015-11-16T08:53:29.000
Closed Date
2015-11-16T08:53:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482382.0745674400
Y Coordinate
6957052.9618265300
Lat Long Location
410 CENTRE ST, DALLAS, TX, 75208
Unique Key
1176494416
15-00524154
Service Request Number: 15-00524154 • Address: 5333 W KIEST BLVD, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
15-00524154
Address
5333 W KIEST BLVD, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T09:37:23.000
Status
Closed
Created Date
2015-11-13T09:37:23.000
Update Date
2015-11-13T18:03:11.000
Closed Date
2015-11-13T18:03:11.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2456412.4479296000
Y Coordinate
6943405.5614871100
Lat Long Location
5333 W KIEST BLVD, DALLAS, TX, 75211
Unique Key
1176479484
15-00524234
Service Request Number: 15-00524234 • Address: 902 MT AUBURN AVE, DALLAS, TX 75223 • Department: Code Compliance District Group
Service Request Number
15-00524234
Address
902 MT AUBURN AVE, DALLAS, TX 75223
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T09:57:49.000
Status
Closed
Created Date
2015-11-13T09:57:49.000
Update Date
2015-11-15T08:41:35.000
Closed Date
2015-11-15T08:41:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507190.4582490900
Y Coordinate
6978032.4517825100
Lat Long Location
902 MT AUBURN AVE, DALLAS, TX, 75223
Unique Key
1176484525
15-00524408
Service Request Number: 15-00524408 • Address: 6407 LAKEWOOD BLVD, DALLAS, TX 75214 • Department: Department of Sanitation Services
Service Request Number
15-00524408
Address
6407 LAKEWOOD BLVD, DALLAS, TX 75214
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T10:42:22.000
Status
Closed
Created Date
2015-11-13T10:42:22.000
Update Date
2015-11-13T15:58:31.000
Closed Date
2015-11-13T15:58:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505214.3397563900
Y Coordinate
6984752.1128069700
Lat Long Location
6407 LAKEWOOD BLVD, DALLAS, TX, 75214
Unique Key
1176495618
15-00524431
Service Request Number: 15-00524431 • Address: 10721 EASTHAM ST, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524431
Address
10721 EASTHAM ST, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:49:38.000
Status
Closed
Created Date
2015-11-13T10:49:38.000
Update Date
2015-12-03T08:40:32.000
Closed Date
2015-12-03T08:40:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539710.8653435600
Y Coordinate
6959469.7115544700
Lat Long Location
10721 EASTHAM ST, DALLAS, TX, 75217
Unique Key
1176497174
15-00524307
Service Request Number: 15-00524307 • Address: 3059 LEAHY DR, DALLAS, TX 75229 • Department: Department of Sanitation Services
Service Request Number
15-00524307
Address
3059 LEAHY DR, DALLAS, TX 75229
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:15:47.000
Status
Closed
Created Date
2015-11-13T10:15:47.000
Update Date
2015-11-17T10:33:14.000
Closed Date
2015-11-17T10:33:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466760.7841473100
Y Coordinate
7012815.4594999500
Lat Long Location
3059 LEAHY DR, DALLAS, TX, 75229
Unique Key
1176489121
15-00481722
Service Request Number: 15-00481722 • Address: 2263 N WALTON WALKER BLVD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00481722
Address
2263 N WALTON WALKER BLVD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-20T18:06:58.000
Status
Closed
Created Date
2015-10-19T18:06:58.000
Update Date
2015-10-20T10:21:32.000
Closed Date
2015-10-20T10:21:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2455453.2852567300
Y Coordinate
6967196.2440577000
Lat Long Location
2263 N WALTON WALKER BLVD, DALLAS, TX, 75212
Unique Key
1173642452
15-00524167
Service Request Number: 15-00524167 • Address: 9552 EL CENTRO DR, DALLAS, TX 75220 • Department: Police Department
Service Request Number
15-00524167
Address
9552 EL CENTRO DR, DALLAS, TX 75220
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T09:41:02.000
Status
Closed
Created Date
2015-11-13T09:41:02.000
Update Date
2015-11-20T07:59:02.000
Closed Date
2015-11-20T07:56:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472476.2263504400
Y Coordinate
7002095.8334772300
Lat Long Location
9552 EL CENTRO DR, DALLAS, TX, 75220
Unique Key
1176480370
15-00513551
Service Request Number: 15-00513551 • Address: 240 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00513551
Address
240 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T12:19:50.000
Status
Closed
Created Date
2015-11-06T12:19:50.000
Update Date
2015-11-09T09:09:46.000
Closed Date
2015-11-09T09:00:00.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488459.6127878900
Y Coordinate
6970862.8913082400
Lat Long Location
240 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175751319
15-00524370
Service Request Number: 15-00524370 • Address: 2614 HARLANDALE AVE, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524370
Address
2614 HARLANDALE AVE, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:30:25.000
Status
Closed
Created Date
2015-11-13T10:30:25.000
Update Date
2015-12-01T08:45:28.000
Closed Date
2015-12-01T08:45:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488329.8696630500
Y Coordinate
6947762.7082004600
Lat Long Location
2614 HARLANDALE AVE, DALLAS, TX, 75216
Unique Key
1176492935
15-00513795
Service Request Number: 15-00513795 • Address: 1000 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00513795
Address
1000 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-13T13:45:35.000
Status
Closed
Created Date
2015-11-06T13:45:35.000
Update Date
2015-11-06T13:47:40.000
Closed Date
2015-11-06T13:47:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473775.6176115300
Y Coordinate
6954611.3852313100
Lat Long Location
1000 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1175765819
15-00524280
Service Request Number: 15-00524280 • Address: 6400 LUCY ST, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524280
Address
6400 LUCY ST, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T10:10:46.000
Status
Closed
Created Date
2015-11-13T10:10:46.000
Update Date
2015-11-16T10:44:03.000
Closed Date
2015-11-16T10:44:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2518667.9289568700
Y Coordinate
6951165.3653696800
Lat Long Location
6400 LUCY ST, DALLAS, TX, 75217
Unique Key
1176487359
15-00524500
Service Request Number: 15-00524500 • Address: 4907 EASTGATE CIR, DALLAS, TX 75216 • Department: Code Compliance District Group
Service Request Number
15-00524500
Address
4907 EASTGATE CIR, DALLAS, TX 75216
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-16T11:12:25.000
Status
Closed
Created Date
2015-11-13T11:12:25.000
Update Date
2015-11-13T16:10:27.000
Closed Date
2015-11-13T16:10:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494774.2055971700
Y Coordinate
6938279.2598292400
Lat Long Location
4907 EASTGATE CIR, DALLAS, TX, 75216
Unique Key
1176501707
15-00513787
Service Request Number: 15-00513787 • Address: 2212 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00513787
Address
2212 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-02T13:42:05.000
Status
Closed
Created Date
2015-11-06T13:42:05.000
Update Date
2016-02-19T15:27:20.000
Closed Date
2016-02-19T15:27:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496586.7774888300
Y Coordinate
6982076.5238309300
Lat Long Location
2212 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1175765110
15-00524285
Service Request Number: 15-00524285 • Address: 4700 VIRGINIA AVE, DALLAS, TX 75204 • Department: Police Department
Service Request Number
15-00524285
Address
4700 VIRGINIA AVE, DALLAS, TX 75204
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T10:12:08.000
Status
Closed
Created Date
2015-11-13T10:12:08.000
Update Date
2015-11-19T08:56:49.000
Closed Date
2015-11-19T08:56:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498234.3083016800
Y Coordinate
6979528.6970556100
Lat Long Location
4700 VIRGINIA AVE, DALLAS, TX, 75204
Unique Key
1176487636
15-00524153
Service Request Number: 15-00524153 • Address: 4135 HIGHGROVE DR, DALLAS, TX 75220 • Department: Code Compliance District Group
Service Request Number
15-00524153
Address
4135 HIGHGROVE DR, DALLAS, TX 75220
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T09:37:18.000
Status
Closed
Created Date
2015-11-13T09:37:18.000
Update Date
2015-12-10T08:32:32.000
Closed Date
2015-12-10T08:32:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477598.8489400600
Y Coordinate
7003112.6823933800
Lat Long Location
4135 HIGHGROVE DR, DALLAS, TX, 75220
Unique Key
1176479424
15-00513873
Service Request Number: 15-00513873 • Address: 11527 ROYALSHIRE DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00513873
Address
11527 ROYALSHIRE DR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-05T14:04:16.000
Status
Closed
Created Date
2015-11-06T14:04:16.000
Update Date
2015-12-02T14:49:33.000
Closed Date
2015-12-02T14:49:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2489968.2250797300
Y Coordinate
7017080.9821904500
Lat Long Location
11527 ROYALSHIRE DR, DALLAS, TX, 75230
Unique Key
1175769699
15-00524603
Service Request Number: 15-00524603 • Address: 10003 STEBBINS DR, DALLAS, TX 75217 • Department: Mobility & Street Services Department
Service Request Number
15-00524603
Address
10003 STEBBINS DR, DALLAS, TX 75217
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-28T11:45:10.000
Status
Closed
Created Date
2015-11-13T11:45:10.000
Update Date
2015-11-16T14:01:28.000
Closed Date
2015-11-16T14:01:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537064.6545616500
Y Coordinate
6948416.0762429200
Lat Long Location
10003 STEBBINS DR, DALLAS, TX, 75217
Unique Key
1176507614
15-00524484
Service Request Number: 15-00524484 • Address: 4508 THUNDER RD, DALLAS, TX 75244 • Department: Code Compliance District Group
Service Request Number
15-00524484
Address
4508 THUNDER RD, DALLAS, TX 75244
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-22T11:08:53.000
Status
Closed
Created Date
2015-11-13T11:08:53.000
Update Date
2016-01-12T15:34:26.000
Closed Date
2016-01-12T15:34:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480406.0802169800
Y Coordinate
7023485.9500214900
Lat Long Location
4508 THUNDER RD, DALLAS, TX, 75244
Unique Key
1176500668
15-00524264
Service Request Number: 15-00524264 • Address: 6906 DAY ST, DALLAS, TX 75227 • Department: Department of Sanitation Services
Service Request Number
15-00524264
Address
6906 DAY ST, DALLAS, TX 75227
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-24T10:07:06.000
Status
Closed
Created Date
2015-11-13T10:07:06.000
Update Date
2015-11-18T10:27:08.000
Closed Date
2015-11-18T10:27:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521178.8665833900
Y Coordinate
6966916.9170178700
Lat Long Location
6906 DAY ST, DALLAS, TX, 75227
Unique Key
1176486398
15-00524662
Service Request Number: 15-00524662 • Address: 350 S BUCKNER BLVD, DALLAS, TX 75217 • Department: Risk Management Group
Service Request Number
15-00524662
Address
350 S BUCKNER BLVD, DALLAS, TX 75217
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-01T12:11:10.000
Status
Closed
Created Date
2015-11-13T12:11:10.000
Update Date
2015-11-18T10:25:26.000
Closed Date
2015-11-18T10:25:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527328.6521985000
Y Coordinate
6948736.0304723600
Lat Long Location
350 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1176511543
15-00524115
Service Request Number: 15-00524115 • Address: 8060 LEIGH ANN DR, DALLAS, TX 75232 • Department: Code Compliance District Group
Service Request Number
15-00524115
Address
8060 LEIGH ANN DR, DALLAS, TX 75232
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-09T09:20:38.000
Status
Closed
Created Date
2015-11-13T09:20:38.000
Update Date
2015-11-13T16:25:03.000
Closed Date
2015-11-13T16:25:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482732.5503038000
Y Coordinate
6923529.8148691000
Lat Long Location
8060 LEIGH ANN DR, DALLAS, TX, 75232
Unique Key
1176476295
15-00481516
Service Request Number: 15-00481516 • Address: 2931 SOUTH BEND DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
15-00481516
Address
2931 SOUTH BEND DR, DALLAS, TX 75229
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T16:13:34.000
Status
Closed
Created Date
2015-10-19T16:13:34.000
Update Date
2015-10-23T15:13:43.000
Closed Date
2015-10-23T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2465684.8493025800
Y Coordinate
7016840.6113387900
Lat Long Location
2931 SOUTH BEND DR, DALLAS, TX, 75229
Unique Key
1173627301
15-00513811
Service Request Number: 15-00513811 • Address: 240 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00513811
Address
240 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T13:50:05.000
Status
Closed
Created Date
2015-11-06T13:50:05.000
Update Date
2015-11-09T09:06:27.000
Closed Date
2015-11-09T09:06:26.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488459.6127878900
Y Coordinate
6970862.8913082400
Lat Long Location
240 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175766722
15-00524310
Service Request Number: 15-00524310 • Address: 10125 MUSKOGEE DR, DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
15-00524310
Address
10125 MUSKOGEE DR, DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-30T10:15:56.000
Status
Closed
Created Date
2015-11-13T10:15:56.000
Update Date
2015-12-03T10:48:21.000
Closed Date
2015-12-03T10:48:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537301.7327497900
Y Coordinate
6956521.4466260800
Lat Long Location
10125 MUSKOGEE DR, DALLAS, TX, 75217
Unique Key
1176489285
15-00524395
Service Request Number: 15-00524395 • Address: 10350 DESDEMONA DR, DALLAS, TX 75228 • Department: Department of Sanitation Services
Service Request Number
15-00524395
Address
10350 DESDEMONA DR, DALLAS, TX 75228
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-20T10:36:16.000
Status
Closed
Created Date
2015-11-13T10:36:16.000
Update Date
2015-11-23T10:08:50.000
Closed Date
2015-11-23T10:08:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526696.7503625400
Y Coordinate
6992363.5218818100
Lat Long Location
10350 DESDEMONA DR, DALLAS, TX, 75228
Unique Key
1176494556