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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00496017
Service Request Number: 15-00496017 • Address: 2527 CLUB MANOR DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00496017
Address
2527 CLUB MANOR DR, DALLAS, TX 75237
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T08:02:14.000
Status
Closed
Created Date
2015-10-28T08:02:14.000
Update Date
2015-11-03T10:37:49.000
Closed Date
2015-11-03T10:37:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472812.2852420200
Y Coordinate
6929990.6662850800
Lat Long Location
2527 CLUB MANOR DR, DALLAS, TX, 75237
Unique Key
1174627033
15-00495472
Service Request Number: 15-00495472 • Address: 7440 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00495472
Address
7440 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-10T16:18:52.000
Status
Closed
Created Date
2015-10-27T16:18:52.000
Update Date
2015-10-27T16:21:03.000
Closed Date
2015-10-27T16:21:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465532.4463495500
Y Coordinate
6925344.8144443200
Lat Long Location
7440 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1174588868
15-00495347
Service Request Number: 15-00495347 • Address: 329 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00495347
Address
329 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T15:50:00.000
Status
Closed
Created Date
2015-10-27T15:50:00.000
Update Date
2015-10-27T18:50:19.000
Closed Date
2015-10-27T18:50:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514408.9734996200
Y Coordinate
6997132.8198602900
Lat Long Location
329 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1174579763
15-00496013
Service Request Number: 15-00496013 • Address: 4512 N OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00496013
Address
4512 N OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-05T08:00:53.000
Status
Closed
Created Date
2015-10-28T08:00:53.000
Update Date
2015-12-16T15:23:21.000
Closed Date
2015-12-16T15:23:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2461935.4927623300
Y Coordinate
6974868.7570717900
Lat Long Location
4512 N OTTAWA RD, DALLAS, TX, 75212
Unique Key
1174626829
15-00495883
Service Request Number: 15-00495883 • Address: 5216 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00495883
Address
5216 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T21:19:37.000
Status
Closed
Created Date
2015-10-27T21:19:37.000
Update Date
2015-10-27T21:57:24.000
Closed Date
2015-10-27T21:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526232.4717754700
Y Coordinate
6975122.9754945000
Lat Long Location
5216 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1174616054
15-00489254
Service Request Number: 15-00489254 • Address: 4100 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00489254
Address
4100 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-08T14:51:15.000
Status
Closed
Created Date
2015-10-23T14:51:15.000
Update Date
2015-10-27T17:13:15.000
Closed Date
2015-10-27T17:13:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473574.3702935100
Y Coordinate
6974939.5753120500
Lat Long Location
4100 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1174152622
15-00495537
Service Request Number: 15-00495537 • Address: 2015 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00495537
Address
2015 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-10T16:34:35.000
Status
Closed
Created Date
2015-10-27T16:34:35.000
Update Date
2015-10-28T15:31:29.000
Closed Date
2015-10-28T15:31:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537721.9257844500
Y Coordinate
6959781.3644061500
Lat Long Location
2015 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1174594355
15-00489502
Service Request Number: 15-00489502 • Address: 600 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00489502
Address
600 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-05T15:58:44.000
Status
Closed
Created Date
2015-10-23T15:58:44.000
Update Date
2016-09-27T09:29:40.000
Closed Date
2016-01-15T12:30:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535264.3807908500
Y Coordinate
6950401.2162785100
Lat Long Location
600 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1174167322
15-00536582
Service Request Number: 15-00536582 • Address: 925 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00536582
Address
925 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-07T10:11:36.000
Status
Closed
Created Date
2015-11-20T10:11:36.000
Update Date
2016-01-08T13:14:17.000
Closed Date
2016-01-08T09:27:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488038.8676210400
Y Coordinate
6954781.3246074600
Lat Long Location
925 E WACO AVE, DALLAS, TX, 75216
Unique Key
1177271606
15-00500639
Service Request Number: 15-00500639 • Address: 5901 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 4
Service Request Number
15-00500639
Address
5901 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-31T06:35:28.000
Status
Closed
Created Date
2015-10-30T06:35:28.000
Update Date
2015-10-30T06:48:19.000
Closed Date
2015-10-30T06:48:18.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2484565.4675380000
Y Coordinate
6932899.5541658100
Lat Long Location
5901 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1174915974
15-00495550
Service Request Number: 15-00495550 • Address: 5439 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Mobility & Street Services Department
Service Request Number
15-00495550
Address
5439 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-09T16:37:22.000
Status
Closed
Created Date
2015-10-27T16:37:22.000
Update Date
2016-03-07T09:58:51.000
Closed Date
2016-03-03T17:18:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485047.5512372500
Y Coordinate
6991476.8817768600
Lat Long Location
5439 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1174595333
15-00489377
Service Request Number: 15-00489377 • Address: 5002 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00489377
Address
5002 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T15:28:21.000
Status
Closed
Created Date
2015-10-23T15:28:21.000
Update Date
2015-10-29T15:57:16.000
Closed Date
2015-10-29T15:57:16.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502852.0090137000
Y Coordinate
6958763.3898809100
Lat Long Location
5002 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1174159996
15-00489341
Service Request Number: 15-00489341 • Address: 433 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00489341
Address
433 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-08T15:18:32.000
Status
Closed
Created Date
2015-10-23T15:18:32.000
Update Date
2015-10-28T08:43:33.000
Closed Date
2015-10-28T08:43:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482239.5814416100
Y Coordinate
6963302.6968492400
Lat Long Location
433 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1174157780
15-00489436
Service Request Number: 15-00489436 • Address: 3546 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00489436
Address
3546 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T15:40:46.000
Status
Closed
Created Date
2015-10-23T15:40:46.000
Update Date
2016-01-28T15:47:26.000
Closed Date
2016-01-28T15:47:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488073.5175477400
Y Coordinate
6942126.2868392300
Lat Long Location
3546 S EWING AVE, DALLAS, TX, 75216
Unique Key
1174163362
15-00489621
Service Request Number: 15-00489621 • Address: 403 S HASKELL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00489621
Address
403 S HASKELL AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-08T16:30:53.000
Status
Closed
Created Date
2015-10-23T16:30:53.000
Update Date
2016-06-22T09:38:01.000
Closed Date
2016-06-22T09:38:00.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500408.7221033400
Y Coordinate
6973684.1389142000
Lat Long Location
403 S HASKELL AVE, DALLAS, TX, 75226
Unique Key
1174176789
15-00536577
Service Request Number: 15-00536577 • Address: 924 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00536577
Address
924 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-07T10:10:40.000
Status
Closed
Created Date
2015-11-20T10:10:40.000
Update Date
2016-01-08T12:47:52.000
Closed Date
2016-01-08T12:47:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2488039.9207355800
Y Coordinate
6954741.3379289100
Lat Long Location
924 E WACO AVE, DALLAS, TX, 75216
Unique Key
1177271275
15-00495144
Service Request Number: 15-00495144 • Address: 4911 S CENTRAL EXPY, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00495144
Address
4911 S CENTRAL EXPY, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-10T15:02:43.000
Status
Closed
Created Date
2015-10-27T15:02:43.000
Update Date
2015-11-12T14:17:34.000
Closed Date
2015-11-12T14:17:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503342.4209934100
Y Coordinate
6959585.4247261600
Lat Long Location
4911 S CENTRAL EXPY, DALLAS, TX, 75215
Unique Key
1174566214
15-00495607
Service Request Number: 15-00495607 • Address: 701 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495607
Address
701 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-16T17:02:14.000
Status
Closed
Created Date
2015-10-27T17:02:14.000
Update Date
2015-10-28T13:59:00.000
Closed Date
2015-10-28T13:58:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480707.4221150500
Y Coordinate
6956308.6358643600
Lat Long Location
701 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1174599388
15-00536695
Service Request Number: 15-00536695 • Address: 1216 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00536695
Address
1216 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-01T10:40:16.000
Status
Closed
Created Date
2015-11-20T10:40:16.000
Update Date
2015-11-20T10:42:07.000
Closed Date
2015-11-20T10:42:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478551.3018031100
Y Coordinate
6946343.5420097500
Lat Long Location
1216 W SANER AVE, DALLAS, TX, 75224
Unique Key
1177277871
15-00495523
Service Request Number: 15-00495523 • Address: 610 N FRANKLIN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00495523
Address
610 N FRANKLIN ST, DALLAS, TX 75211
City Council District
1
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-10T16:31:16.000
Status
Closed
Created Date
2015-10-27T16:31:16.000
Update Date
2015-10-27T16:32:20.000
Closed Date
2015-10-27T16:32:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472848.7705617600
Y Coordinate
6959585.2312068700
Lat Long Location
610 N FRANKLIN ST, DALLAS, TX, 75211
Unique Key
1174593126
15-00495904
Service Request Number: 15-00495904 • Address: 1651 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00495904
Address
1651 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-10T22:10:44.000
Status
Closed
Created Date
2015-10-27T22:10:44.000
Update Date
2015-10-29T08:30:13.000
Closed Date
2015-10-29T08:30:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491461.2551335200
Y Coordinate
6951539.3363963500
Lat Long Location
1651 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1174617387
15-00495774
Service Request Number: 15-00495774 • Address: 501 N DENLEY DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00495774
Address
501 N DENLEY DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-26T19:00:39.000
Status
Closed
Created Date
2015-10-27T19:00:39.000
Update Date
2015-10-30T12:08:29.000
Closed Date
2015-10-30T12:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489372.0079963800
Y Coordinate
6961543.2462131300
Lat Long Location
501 N DENLEY DR, DALLAS, TX, 75203
Unique Key
1174610257
15-00489290
Service Request Number: 15-00489290 • Address: 4826 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00489290
Address
4826 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-28T14:59:53.000
Status
Closed
Created Date
2015-10-23T14:59:53.000
Update Date
2015-10-26T16:04:28.000
Closed Date
2015-10-26T16:04:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2482029.3075306400
Y Coordinate
6998136.3654116100
Lat Long Location
4826 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1174154533
15-00495475
Service Request Number: 15-00495475 • Address: 1801 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495475
Address
1801 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-09T16:19:17.000
Status
Closed
Created Date
2015-10-27T16:19:17.000
Update Date
2015-10-30T13:41:05.000
Closed Date
2015-10-30T13:41:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2476050.4217098900
Y Coordinate
6958115.0276179700
Lat Long Location
1801 W 10TH ST, DALLAS, TX, 75208
Unique Key
1174589069
15-00495001
Service Request Number: 15-00495001 • Address: 1199 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00495001
Address
1199 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T14:21:43.000
Status
Closed
Created Date
2015-10-27T14:21:43.000
Update Date
2015-11-05T16:37:25.000
Closed Date
2015-11-05T16:35:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469193.8586895300
Y Coordinate
6984626.1908485800
Lat Long Location
1199 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1174551016
15-00495975
Service Request Number: 15-00495975 • Address: 4100 N CREST HAVEN RD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00495975
Address
4100 N CREST HAVEN RD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-29T07:21:24.000
Status
Closed
Created Date
2015-10-28T07:21:24.000
Update Date
2015-10-28T10:03:37.000
Closed Date
2015-10-28T10:01:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477924.9865994700
Y Coordinate
6997552.3654689500
Lat Long Location
4100 N CREST HAVEN RD, DALLAS, TX, 75209
Unique Key
1174623663
15-00495729
Service Request Number: 15-00495729 • Address: 2425 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00495729
Address
2425 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-28T18:22:09.000
Status
Closed
Created Date
2015-10-27T18:22:09.000
Update Date
2015-11-17T07:51:58.000
Closed Date
2015-11-17T07:51:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532559.7068683900
Y Coordinate
6962190.1522454000
Lat Long Location
2425 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1174607234
15-00495582
Service Request Number: 15-00495582 • Address: 11437 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
15-00495582
Address
11437 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-05T16:51:15.000
Status
Closed
Created Date
2015-10-27T16:51:15.000
Update Date
2015-10-30T12:32:55.000
Closed Date
2015-10-30T12:32:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491417.7903010100
Y Coordinate
7016107.5618594000
Lat Long Location
11437 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1174598028
15-00495739
Service Request Number: 15-00495739 • Address: 938 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00495739
Address
938 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-09T18:33:07.000
Status
Closed
Created Date
2015-10-27T18:33:07.000
Update Date
2015-12-07T15:25:57.000
Closed Date
2015-12-07T15:25:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497885.0017487400
Y Coordinate
6976227.7144576300
Lat Long Location
938 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1174607928
15-00489312
Service Request Number: 15-00489312 • Address: 4826 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00489312
Address
4826 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-28T15:07:08.000
Status
Duplicate (closed)
Created Date
2015-10-23T15:07:08.000
Update Date
2015-10-26T16:04:27.000
Closed Date
2015-10-26T16:04:27.000
Priority
Standard
Method Received Description
Web
X Coordinate
2482029.3059300900
Y Coordinate
6998136.3652450600
Lat Long Location
4826 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1174155925
15-00536447
Service Request Number: 15-00536447 • Address: 3035 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00536447
Address
3035 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-21T09:37:44.000
Status
Closed
Created Date
2015-11-20T09:37:44.000
Update Date
2015-11-20T09:41:44.000
Closed Date
2015-11-20T09:41:43.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486828.8996477400
Y Coordinate
6944984.5799624700
Lat Long Location
3035 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1177262623
16-00489028
Service Request Number: 16-00489028 • Address: S LAMAR ST & CORINTH ST, DALLAS, TX • City Council District: 2
Service Request Number
16-00489028
Address
S LAMAR ST & CORINTH ST, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-11-03T16:00:56.000
Status
Closed
Created Date
2016-09-22T16:00:56.000
Update Date
2016-09-29T16:20:00.000
Closed Date
2016-09-29T16:20:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2494257.9826132400
Y Coordinate
6965571.9834716200
Lat Long Location
S LAMAR ST, DALLAS, TX
Unique Key
1229088951
15-00495778
Service Request Number: 15-00495778 • Address: 611 S BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495778
Address
611 S BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T19:05:53.000
Status
Closed
Created Date
2015-10-27T19:05:53.000
Update Date
2015-10-28T10:56:50.000
Closed Date
2015-10-28T10:56:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482454.8137077100
Y Coordinate
6956127.7305074000
Lat Long Location
611 S BISHOP AVE, DALLAS, TX, 75208
Unique Key
1174610510
15-00500848
Service Request Number: 15-00500848 • Address: 414 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00500848
Address
414 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T08:37:06.000
Status
Closed
Created Date
2015-10-30T08:37:06.000
Update Date
2015-11-03T10:30:55.000
Closed Date
2015-11-03T10:30:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474931.8810827100
Y Coordinate
6958973.3351145500
Lat Long Location
414 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1174928887
15-00495702
Service Request Number: 15-00495702 • Address: 208 N MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495702
Address
208 N MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T17:57:52.000
Status
Closed
Created Date
2015-10-27T17:57:52.000
Update Date
2015-10-29T11:47:45.000
Closed Date
2015-10-29T11:47:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475330.0389518200
Y Coordinate
6958585.2317832400
Lat Long Location
208 N MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1174605342
15-00495245
Service Request Number: 15-00495245 • Address: 815 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495245
Address
815 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T15:27:09.000
Status
Closed
Created Date
2015-10-27T15:27:09.000
Update Date
2015-10-27T16:05:25.000
Closed Date
2015-10-27T16:05:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477560.4806563800
Y Coordinate
6955520.6696546900
Lat Long Location
815 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1174573490
15-00495591
Service Request Number: 15-00495591 • Address: 221 W PEMBROKE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495591
Address
221 W PEMBROKE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-10T16:56:01.000
Status
Closed
Created Date
2015-10-27T16:56:01.000
Update Date
2015-10-28T11:27:11.000
Closed Date
2015-10-28T11:27:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483481.3718996800
Y Coordinate
6955663.7763149200
Lat Long Location
221 W PEMBROKE AVE, DALLAS, TX, 75208
Unique Key
1174598548
15-00489094
Service Request Number: 15-00489094 • Address: 2514 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00489094
Address
2514 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-06T14:01:44.000
Status
Closed
Created Date
2015-10-23T14:01:44.000
Update Date
2015-10-28T16:53:11.000
Closed Date
2015-10-28T16:53:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487961.4894566500
Y Coordinate
6948198.7786284500
Lat Long Location
2514 S EWING AVE, DALLAS, TX, 75216
Unique Key
1174143579
15-00495617
Service Request Number: 15-00495617 • Address: 4100 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00495617
Address
4100 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T17:10:23.000
Status
Closed
Created Date
2015-10-27T17:10:23.000
Update Date
2015-10-27T17:13:42.000
Closed Date
2015-10-27T17:13:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473574.3705678400
Y Coordinate
6974939.5746263800
Lat Long Location
4100 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1174600121
15-00500775
Service Request Number: 15-00500775 • Address: 5116 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00500775
Address
5116 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-04T08:19:17.000
Status
Closed
Created Date
2015-10-30T08:19:17.000
Update Date
2015-11-02T08:37:45.000
Closed Date
2015-11-02T08:37:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483192.6359339200
Y Coordinate
6998146.3880074700
Lat Long Location
5116 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1174924520
15-00495512
Service Request Number: 15-00495512 • Address: 400 S HALL ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00495512
Address
400 S HALL ST, DALLAS, TX 75226
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-10T16:26:49.000
Status
Closed
Created Date
2015-10-27T16:26:49.000
Update Date
2015-10-27T16:28:00.000
Closed Date
2015-10-27T16:27:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497390.4683406600
Y Coordinate
6971725.5043704000
Lat Long Location
400 S HALL ST, DALLAS, TX, 75226
Unique Key
1174592074
15-00495798
Service Request Number: 15-00495798 • Address: 2306 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00495798
Address
2306 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-26T19:34:09.000
Status
Closed
Created Date
2015-10-27T19:34:09.000
Update Date
2015-12-09T08:49:08.000
Closed Date
2015-12-08T14:06:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489531.7619521000
Y Coordinate
6949091.5763910100
Lat Long Location
2306 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1174611840
15-00495636
Service Request Number: 15-00495636 • Address: 2707 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00495636
Address
2707 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-26T17:18:06.000
Status
Closed
Created Date
2015-10-27T17:18:06.000
Update Date
2016-03-21T11:21:04.000
Closed Date
2016-03-18T17:18:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2477316.1490456800
Y Coordinate
6980938.6013262000
Lat Long Location
2707 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1174601273
15-00495089
Service Request Number: 15-00495089 • Address: 929 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00495089
Address
929 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T14:46:59.000
Status
Closed
Created Date
2015-10-27T14:46:59.000
Update Date
2015-10-27T16:20:39.000
Closed Date
2015-10-27T16:20:38.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486217.9365091800
Y Coordinate
6963572.4896252600
Lat Long Location
929 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1174560817
15-00495521
Service Request Number: 15-00495521 • Address: 4007 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00495521
Address
4007 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-10T16:30:32.000
Status
Closed
Created Date
2015-10-27T16:30:32.000
Update Date
2015-12-17T16:52:27.000
Closed Date
2015-12-17T16:52:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486877.7445154900
Y Coordinate
6940287.6195449600
Lat Long Location
4007 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1174592950
15-00489131
Service Request Number: 15-00489131 • Address: 1228 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00489131
Address
1228 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-22T14:16:56.000
Status
Closed
Created Date
2015-10-23T14:16:56.000
Update Date
2015-10-27T11:51:49.000
Closed Date
2015-10-27T11:51:46.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2490133.6552376800
Y Coordinate
6935353.6374856400
Lat Long Location
1228 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1174145974
16-00408395
Service Request Number: 16-00408395 • Address: 1715 STONEMAN ST, DALLAS, TX • City Council District: 7
Service Request Number
16-00408395
Address
1715 STONEMAN ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-09-01T17:58:20.000
Status
Closed
Created Date
2016-08-11T17:58:20.000
Update Date
2016-08-15T16:54:31.000
Closed Date
2016-08-15T16:54:30.000
Priority
Standard
Method Received Description
Web
X Coordinate
2502026.1513444000
Y Coordinate
6960636.2469683200
Lat Long Location
1715 STONEMAN ST, DALLAS, TX
Unique Key
1223333555
15-00547748
Service Request Number: 15-00547748 • Address: 830 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00547748
Address
830 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-03T14:58:00.000
Status
Closed
Created Date
2015-11-30T14:58:00.000
Update Date
2015-11-30T16:43:38.000
Closed Date
2015-11-30T16:39:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
311 IVR
X Coordinate
2517669.6686663400
Y Coordinate
6990849.3282872300
Lat Long Location
830 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1178023042
15-00536669
Service Request Number: 15-00536669 • Address: 4368 N CENTRAL SERV E, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00536669
Address
4368 N CENTRAL SERV E, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T10:34:13.000
Status
Closed
Created Date
2015-11-20T10:34:13.000
Update Date
2015-11-23T16:26:12.000
Closed Date
2015-11-23T16:26:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494440.1292700600
Y Coordinate
6984692.2395953600
Lat Long Location
4368 N CENTRAL, DALLAS, TX, 75206
Unique Key
1177276269
15-00495711
Service Request Number: 15-00495711 • Address: 4499 W LAWTHER DR, DALLAS, TX • City Council District: 9
Service Request Number
15-00495711
Address
4499 W LAWTHER DR, DALLAS, TX
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-10T18:06:31.000
Status
Closed
Created Date
2015-10-27T18:06:31.000
Update Date
2015-10-28T16:23:34.000
Closed Date
2015-10-28T16:23:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2512023.4600842000
Y Coordinate
6993704.1471248800
Lat Long Location
4499 W LAWTHER DR, DALLAS, TX
Unique Key
1174606034
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