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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00489015
Service Request Number: 15-00489015 • Address: 4416 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
15-00489015
Address
4416 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-06T13:30:45.000
Status
Closed
Created Date
2015-10-23T13:30:45.000
Update Date
2015-10-27T09:18:51.000
Closed Date
2015-10-27T09:18:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473947.2513312500
Y Coordinate
6938231.0164038800
Lat Long Location
4416 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1174138171
15-00495821
Service Request Number: 15-00495821 • Address: 223 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495821
Address
223 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-10T20:13:23.000
Status
Closed
Created Date
2015-10-27T20:13:23.000
Update Date
2015-10-28T09:58:33.000
Closed Date
2015-10-28T09:58:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2477934.4184317700
Y Coordinate
6958600.9263779800
Lat Long Location
223 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1174613010
15-00536491
Service Request Number: 15-00536491 • Address: 4412 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00536491
Address
4412 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-04T09:48:42.000
Status
Closed
Created Date
2015-11-20T09:48:42.000
Update Date
2016-01-27T07:11:57.000
Closed Date
2016-01-26T10:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479931.6366739300
Y Coordinate
6996645.3472816900
Lat Long Location
4412 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1177265537
15-00495706
Service Request Number: 15-00495706 • Address: 441 E LAWTHER DR, DALLAS, TX • City Council District: 9
Service Request Number
15-00495706
Address
441 E LAWTHER DR, DALLAS, TX
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-10T18:01:19.000
Status
Closed
Created Date
2015-10-27T18:01:19.000
Update Date
2015-10-28T09:47:17.000
Closed Date
2015-10-28T09:47:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2515793.4081674300
Y Coordinate
6994864.0367065800
Lat Long Location
441 E LAWTHER DR, DALLAS, TX
Unique Key
1174605629
15-00495628
Service Request Number: 15-00495628 • Address: 2700 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00495628
Address
2700 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Fire-Rescue Department
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-05T17:12:40.000
Status
Closed
Created Date
2015-10-27T17:12:40.000
Update Date
2015-11-02T08:30:09.000
Closed Date
2015-11-02T08:30:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471623.8174771900
Y Coordinate
6955757.6353491900
Lat Long Location
2700 W BROOKLYN AVE, DALLAS, TX, 75211
Unique Key
1174600751
15-00489325
Service Request Number: 15-00489325 • Address: 2755 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00489325
Address
2755 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-18T15:13:48.000
Status
Closed
Created Date
2015-10-23T15:13:48.000
Update Date
2015-10-29T08:04:01.000
Closed Date
2015-10-26T09:58:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499010.1675124300
Y Coordinate
6939430.4236998300
Lat Long Location
2755 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1174156803
15-00536423
Service Request Number: 15-00536423 • Address: 4490 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00536423
Address
4490 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-01-22T09:32:09.000
Status
Closed
Created Date
2015-11-20T09:32:09.000
Update Date
2015-11-25T11:58:25.000
Closed Date
2015-11-12T11:58:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462285.1447210900
Y Coordinate
6948770.8456842500
Lat Long Location
4490 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1177261222
15-00536713
Service Request Number: 15-00536713 • Address: 8027 WEST VIRGINIA DR, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00536713
Address
8027 WEST VIRGINIA DR, DALLAS, TX 75237
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-06T10:48:49.000
Status
Closed
Created Date
2015-11-20T10:48:49.000
Update Date
2015-11-23T09:31:33.000
Closed Date
2015-11-23T09:31:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467863.8333196700
Y Coordinate
6923375.7513790600
Lat Long Location
8027 WEST VIRGINIA DR, DALLAS, TX, 75237
Unique Key
1177279228
15-00495036
Service Request Number: 15-00495036 • Address: 2711 W 10TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00495036
Address
2711 W 10TH ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-28T14:30:43.000
Status
Closed
Created Date
2015-10-27T14:30:43.000
Update Date
2015-11-02T15:22:24.000
Closed Date
2015-11-02T15:22:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2471797.9375293800
Y Coordinate
6957933.6291358200
Lat Long Location
2711 W 10TH ST, DALLAS, TX, 75211
Unique Key
1174554640
15-00495625
Service Request Number: 15-00495625 • Address: 4100 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00495625
Address
4100 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-03T17:12:04.000
Status
Closed
Created Date
2015-10-27T17:12:04.000
Update Date
2015-10-28T15:57:25.000
Closed Date
2015-10-28T15:57:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473574.3707904800
Y Coordinate
6974939.5748666200
Lat Long Location
4100 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1174600439
15-00495918
Service Request Number: 15-00495918 • Address: 10402 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00495918
Address
10402 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-11T22:54:12.000
Status
Closed
Created Date
2015-10-27T22:54:12.000
Update Date
2015-10-30T11:52:30.000
Closed Date
2015-10-30T11:52:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2518991.5709080700
Y Coordinate
7002024.0175526700
Lat Long Location
10402 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1174618302
15-00495554
Service Request Number: 15-00495554 • Address: 2104 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00495554
Address
2104 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-03T16:38:29.000
Status
Closed
Created Date
2015-10-27T16:38:29.000
Update Date
2015-10-27T16:39:37.000
Closed Date
2015-10-27T16:39:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537782.1247408200
Y Coordinate
6960419.0479103800
Lat Long Location
2104 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1174595693
15-00495052
Service Request Number: 15-00495052 • Address: 7238 CORONADO AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00495052
Address
7238 CORONADO AVE, DALLAS, TX
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T14:34:59.000
Status
Closed
Created Date
2015-10-27T14:34:59.000
Update Date
2015-10-30T16:02:28.000
Closed Date
2015-10-30T16:02:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2510963.0116885400
Y Coordinate
6982361.2660879200
Lat Long Location
7238 CORONADO AVE, DALLAS, TX
Unique Key
1174556277
15-00489323
Service Request Number: 15-00489323 • Address: 2700 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00489323
Address
2700 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-30T15:12:43.000
Status
Closed
Created Date
2015-10-23T15:12:43.000
Update Date
2015-10-23T15:15:06.000
Closed Date
2015-10-23T15:15:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490002.1430243700
Y Coordinate
6947206.8869662500
Lat Long Location
2700 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1174156672
15-00495913
Service Request Number: 15-00495913 • Address: 1801 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495913
Address
1801 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-30T22:42:41.000
Status
Closed
Created Date
2015-10-27T22:42:41.000
Update Date
2015-10-28T11:16:58.000
Closed Date
2015-10-28T11:16:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476050.4213092900
Y Coordinate
6958115.0287402000
Lat Long Location
1801 W 10TH ST, DALLAS, TX, 75208
Unique Key
1174618031
15-00495928
Service Request Number: 15-00495928 • Address: 3099 WYCLIFF-DOUGLAS CONN, DALLAS, TX 75219 • City Council District: 2
Service Request Number
15-00495928
Address
3099 WYCLIFF-DOUGLAS CONN, DALLAS, TX 75219
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-11T00:25:13.000
Status
Closed
Created Date
2015-10-28T00:25:13.000
Update Date
2015-10-28T13:14:49.000
Closed Date
2015-10-28T13:14:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486496.4796786300
Y Coordinate
6982898.2090455300
Lat Long Location
3099 WYCLIFF, DALLAS, TX, 75219
Unique Key
1174619237
15-00541647
Service Request Number: 15-00541647 • Address: 3000 S LEDBETTER DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00541647
Address
3000 S LEDBETTER DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T09:14:08.000
Status
Closed
Created Date
2015-11-24T09:14:08.000
Update Date
2015-12-02T08:54:55.000
Closed Date
2015-12-01T08:54:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2453378.3517226300
Y Coordinate
6944537.3470445100
Lat Long Location
3000 S LEDBETTER DR, DALLAS, TX, 75211
Unique Key
1177601073
15-00495081
Service Request Number: 15-00495081 • Address: 4353 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00495081
Address
4353 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-28T14:45:02.000
Status
Closed
Created Date
2015-10-27T14:45:02.000
Update Date
2015-10-28T15:05:10.000
Closed Date
2015-10-28T14:10:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473660.4552379500
Y Coordinate
6975973.1754511600
Lat Long Location
4353 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1174560272
15-00495456
Service Request Number: 15-00495456 • Address: 9411 WHITTENBURG GATE, DALLAS, TX 75243 • City Council District: 10
Service Request Number
15-00495456
Address
9411 WHITTENBURG GATE, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-05T16:16:15.000
Status
Closed
Created Date
2015-10-27T16:16:15.000
Update Date
2015-10-30T10:53:31.000
Closed Date
2015-10-30T10:53:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502027.6174697500
Y Coordinate
7016160.6970037200
Lat Long Location
9411 WHITTENBURG, DALLAS, TX, 75243
Unique Key
1174587578
15-00536755
Service Request Number: 15-00536755 • Address: 3200 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00536755
Address
3200 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-01T11:00:13.000
Status
Closed
Created Date
2015-11-20T11:00:13.000
Update Date
2015-11-20T11:02:33.000
Closed Date
2015-11-20T11:02:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479068.3512865700
Y Coordinate
6944669.6072019600
Lat Long Location
3200 S POLK ST, DALLAS, TX, 75224
Unique Key
1177281425
15-00495907
Service Request Number: 15-00495907 • Address: 517 S HILL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00495907
Address
517 S HILL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-10T22:28:36.000
Status
Closed
Created Date
2015-10-27T22:28:36.000
Update Date
2015-11-07T09:40:53.000
Closed Date
2015-11-06T15:05:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500613.0153617000
Y Coordinate
6973063.2344929000
Lat Long Location
517 S HILL AVE, DALLAS, TX, 75223
Unique Key
1174617662
15-00495527
Service Request Number: 15-00495527 • Address: 3102 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00495527
Address
3102 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T16:32:22.000
Status
Closed
Created Date
2015-10-27T16:32:22.000
Update Date
2015-11-03T12:07:40.000
Closed Date
2015-11-03T12:07:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469870.7649757800
Y Coordinate
6927669.7436046700
Lat Long Location
3102 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1174593538
15-00541574
Service Request Number: 15-00541574 • Address: 1610 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00541574
Address
1610 N WINNETKA AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T08:56:09.000
Status
Closed
Created Date
2015-11-24T08:56:09.000
Update Date
2015-12-16T10:10:35.000
Closed Date
2015-12-16T10:10:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478715.6500637300
Y Coordinate
6965871.4290161300
Lat Long Location
1610 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1177596737
15-00489923
Service Request Number: 15-00489923 • Address: 2015 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00489923
Address
2015 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-26T22:44:46.000
Status
Closed
Created Date
2015-10-23T22:44:46.000
Update Date
2015-10-23T23:35:03.000
Closed Date
2015-10-23T23:35:03.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537721.9256712200
Y Coordinate
6959781.3626177900
Lat Long Location
2015 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1174197707
15-00489304
Service Request Number: 15-00489304 • Address: 6910 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Trinity Watershed Management
Service Request Number
15-00489304
Address
6910 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-12T15:04:50.000
Status
Closed
Created Date
2015-10-23T15:04:50.000
Update Date
2015-10-26T09:58:52.000
Closed Date
2015-10-26T09:58:51.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2463543.1010733100
Y Coordinate
6928407.0785860600
Lat Long Location
6910 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1174155453
15-00489866
Service Request Number: 15-00489866 • Address: 299 N PEARL EXPY, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00489866
Address
299 N PEARL EXPY, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-07T19:48:05.000
Status
Duplicate (closed)
Created Date
2015-10-23T19:48:05.000
Update Date
2015-11-03T07:25:14.000
Closed Date
2015-11-03T07:25:14.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493183.3834080200
Y Coordinate
6972289.7119652100
Lat Long Location
299 N PEARL EXPY, DALLAS, TX, 75201
Unique Key
1174193590
15-00541801
Service Request Number: 15-00541801 • Address: 1614 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00541801
Address
1614 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-04T09:55:30.000
Status
Closed
Created Date
2015-11-24T09:55:30.000
Update Date
2016-08-30T09:52:54.000
Closed Date
2016-08-30T09:52:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491648.6818418500
Y Coordinate
6952129.9675428700
Lat Long Location
1614 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1177610086
15-00489569
Service Request Number: 15-00489569 • Address: 1115 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00489569
Address
1115 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-24T16:19:38.000
Status
Closed
Created Date
2015-10-23T16:19:38.000
Update Date
2015-10-24T11:48:51.000
Closed Date
2015-10-24T10:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482984.4090751100
Y Coordinate
6962255.7350168600
Lat Long Location
1115 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1174172986
15-00547844
Service Request Number: 15-00547844 • Address: 4248 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00547844
Address
4248 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-01T15:19:06.000
Status
Closed
Created Date
2015-11-30T15:19:06.000
Update Date
2015-12-01T10:10:51.000
Closed Date
2015-12-01T09:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506046.2257184700
Y Coordinate
6970234.5562790000
Lat Long Location
4248 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1178028110
15-00500904
Service Request Number: 15-00500904 • Address: 6910 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
15-00500904
Address
6910 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-25T08:50:42.000
Status
Closed
Created Date
2015-10-30T08:50:42.000
Update Date
2016-03-23T15:25:28.000
Closed Date
2016-03-23T15:25:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463543.1013640300
Y Coordinate
6928407.0784341500
Lat Long Location
6910 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1174932143
15-00541877
Service Request Number: 15-00541877 • Address: 145 W ANN ARBOR AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00541877
Address
145 W ANN ARBOR AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-08T10:13:13.000
Status
Closed
Created Date
2015-11-24T10:13:13.000
Update Date
2015-12-02T16:32:49.000
Closed Date
2015-12-02T16:32:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2483988.2931989900
Y Coordinate
6938595.0127488000
Lat Long Location
145 W ANN ARBOR AVE, DALLAS, TX, 75224
Unique Key
1177613821
15-00541762
Service Request Number: 15-00541762 • Address: 718 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00541762
Address
718 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-26T09:41:47.000
Status
Closed
Created Date
2015-11-24T09:41:47.000
Update Date
2015-12-18T10:09:05.000
Closed Date
2015-12-18T10:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486281.2656348300
Y Coordinate
6962236.7473927600
Lat Long Location
718 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1177607691
15-00548206
Service Request Number: 15-00548206 • Address: 2015 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00548206
Address
2015 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-14T16:30:11.000
Status
Closed
Created Date
2015-11-30T16:30:11.000
Update Date
2016-01-11T16:02:31.000
Closed Date
2016-01-11T16:02:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2537521.5076238000
Y Coordinate
6959729.3450000000
Lat Long Location
2015 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1178049777
15-00541750
Service Request Number: 15-00541750 • Address: 235 W PEMBROKE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00541750
Address
235 W PEMBROKE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-07T09:37:30.000
Status
Closed
Created Date
2015-11-24T09:37:30.000
Update Date
2015-11-25T15:56:30.000
Closed Date
2015-11-25T15:56:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483406.1027661000
Y Coordinate
6955666.0466568000
Lat Long Location
235 W PEMBROKE AVE, DALLAS, TX, 75208
Unique Key
1177606905
15-00489921
Service Request Number: 15-00489921 • Address: 6900 NORTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00489921
Address
6900 NORTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-07T22:38:09.000
Status
Closed
Created Date
2015-10-23T22:38:09.000
Update Date
2016-03-02T16:06:22.000
Closed Date
2016-03-02T16:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508318.5999191000
Y Coordinate
6989648.5601351600
Lat Long Location
6900 NORTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1174197562
15-00489863
Service Request Number: 15-00489863 • Address: 2930 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00489863
Address
2930 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T19:47:25.000
Status
Closed
Created Date
2015-10-23T19:47:25.000
Update Date
2015-10-27T08:13:45.000
Closed Date
2015-10-27T08:13:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535059.2397113200
Y Coordinate
6964999.9545270200
Lat Long Location
2930 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1174193442
15-00489342
Service Request Number: 15-00489342 • Address: 218 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00489342
Address
218 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-30T15:18:41.000
Status
Closed
Created Date
2015-10-23T15:18:41.000
Update Date
2015-10-28T08:45:40.000
Closed Date
2015-10-28T08:45:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535291.6271561500
Y Coordinate
6947739.8447709300
Lat Long Location
218 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1174157833
15-00489841
Service Request Number: 15-00489841 • Address: 2400 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00489841
Address
2400 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-24T19:18:58.000
Status
Closed
Created Date
2015-10-23T19:18:58.000
Update Date
2015-10-23T19:51:56.000
Closed Date
2015-10-23T19:51:55.000
Priority
Emergency
Method Received Description
311 IVR
X Coordinate
2480001.3684416000
Y Coordinate
6949834.4863467200
Lat Long Location
2400 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1174192077
15-00541536
Service Request Number: 15-00541536 • Address: 819 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00541536
Address
819 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T08:47:18.000
Status
Closed
Created Date
2015-11-24T08:47:18.000
Update Date
2015-12-18T10:39:28.000
Closed Date
2015-12-18T10:39:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486233.7749144700
Y Coordinate
6962702.9618197000
Lat Long Location
819 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1177594668
15-00547718
Service Request Number: 15-00547718 • Address: 204 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00547718
Address
204 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-01T14:51:09.000
Status
Closed
Created Date
2015-11-30T14:51:09.000
Update Date
2015-12-01T10:09:00.000
Closed Date
2015-12-01T09:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483646.5806069600
Y Coordinate
6950164.5907550000
Lat Long Location
204 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1178021106
15-00489828
Service Request Number: 15-00489828 • Address: 3244 PACESETTER DR, DALLAS, TX • City Council District: 8
Service Request Number
15-00489828
Address
3244 PACESETTER DR, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T18:58:22.000
Status
Closed
Created Date
2015-10-23T18:58:22.000
Update Date
2015-11-11T14:29:39.000
Closed Date
2015-11-11T14:29:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2500499.2706712400
Y Coordinate
6928626.5951216000
Lat Long Location
3244 PACESETTER DR, DALLAS, TX
Unique Key
1174191308
15-00489750
Service Request Number: 15-00489750 • Address: 1024 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00489750
Address
1024 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-06T17:42:19.000
Status
Closed
Created Date
2015-10-23T17:42:19.000
Update Date
2015-10-27T11:11:46.000
Closed Date
2015-10-27T11:11:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2456457.7220528900
Y Coordinate
6960583.3974171100
Lat Long Location
1024 N BAGLEY ST, DALLAS, TX, 75211
Unique Key
1174186277
15-00489792
Service Request Number: 15-00489792 • Address: 4422 S OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00489792
Address
4422 S OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-08T18:24:48.000
Status
Closed
Created Date
2015-10-23T18:24:48.000
Update Date
2015-11-04T09:04:28.000
Closed Date
2015-11-04T09:04:28.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2462366.5164229800
Y Coordinate
6974593.8249363000
Lat Long Location
4422 S OTTAWA RD, DALLAS, TX, 75212
Unique Key
1174189106
15-00500838
Service Request Number: 15-00500838 • Address: 414 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00500838
Address
414 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T08:34:25.000
Status
Closed
Created Date
2015-10-30T08:34:25.000
Update Date
2015-11-03T10:58:19.000
Closed Date
2015-11-03T10:58:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474931.8810827100
Y Coordinate
6958973.3351145500
Lat Long Location
414 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1174928314
15-00541509
Service Request Number: 15-00541509 • Address: 1610 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00541509
Address
1610 N WINNETKA AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T08:40:44.000
Status
Closed
Created Date
2015-11-24T08:40:44.000
Update Date
2015-12-16T10:09:46.000
Closed Date
2015-12-16T10:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478715.6504166700
Y Coordinate
6965871.4290627900
Lat Long Location
1610 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1177593139
15-00500846
Service Request Number: 15-00500846 • Address: 10620 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00500846
Address
10620 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T08:36:32.000
Status
Closed
Created Date
2015-10-30T08:36:32.000
Update Date
2015-10-30T08:41:14.000
Closed Date
2015-10-30T08:41:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520617.5078922600
Y Coordinate
7002040.4452193100
Lat Long Location
10620 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1174928731
15-00500906
Service Request Number: 15-00500906 • Address: 3775 WEST BAY CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00500906
Address
3775 WEST BAY CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T08:50:57.000
Status
Closed
Created Date
2015-10-30T08:50:57.000
Update Date
2015-11-03T11:53:29.000
Closed Date
2015-11-03T11:53:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510949.6937171100
Y Coordinate
6990964.5938315300
Lat Long Location
3775 WEST BAY CIR, DALLAS, TX, 75214
Unique Key
1174932263
15-00500825
Service Request Number: 15-00500825 • Address: 1018 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00500825
Address
1018 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-31T08:30:57.000
Status
Closed
Created Date
2015-10-30T08:30:57.000
Update Date
2015-10-30T12:15:32.000
Closed Date
2015-10-30T11:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2519435.1530146800
Y Coordinate
6992735.8552904400
Lat Long Location
1018 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1174927500
15-00541603
Service Request Number: 15-00541603 • Address: 819 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00541603
Address
819 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-26T09:02:30.000
Status
Closed
Created Date
2015-11-24T09:02:30.000
Update Date
2016-01-25T09:33:37.000
Closed Date
2016-01-18T09:33:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486233.7760791700
Y Coordinate
6962702.9613980300
Lat Long Location
819 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1177598368
15-00542343
Service Request Number: 15-00542343 • Address: 3416 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00542343
Address
3416 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T12:46:45.000
Status
Closed
Created Date
2015-11-24T12:46:45.000
Update Date
2015-12-11T09:48:29.000
Closed Date
2015-12-11T09:48:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501907.3926149000
Y Coordinate
6947519.7178513300
Lat Long Location
3416 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1177640331
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