311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00542089
Service Request Number: 15-00542089 • Address: 3007 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
15-00542089
Address
3007 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T11:22:11.000
Status
Closed
Created Date
2015-11-24T11:22:11.000
Update Date
2015-11-30T13:40:01.000
Closed Date
2015-11-30T13:40:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468579.1977224600
Y Coordinate
6998300.9239572300
Lat Long Location
3007 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1177625829
15-00500744
Service Request Number: 15-00500744 • Address: 4338 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00500744
Address
4338 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-04T08:09:37.000
Status
Closed
Created Date
2015-10-30T08:09:37.000
Update Date
2015-10-30T12:45:03.000
Closed Date
2015-10-30T12:45:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486511.2119204200
Y Coordinate
6983892.7444425600
Lat Long Location
4338 N HALL ST, DALLAS, TX, 75219
Unique Key
1174922647
16-00136766
Service Request Number: 16-00136766 • Address: 2632 LAKELAND DR, DALLAS, TX • City Council District: 7
Service Request Number
16-00136766
Address
2632 LAKELAND DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-05-16T11:22:45.000
Status
Closed
Created Date
2016-04-02T11:22:45.000
Update Date
2016-04-15T15:16:02.000
Closed Date
2016-04-15T15:16:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522595.3939956400
Y Coordinate
6981515.6093417300
Lat Long Location
2632 LAKELAND DR, DALLAS, TX
Unique Key
1199368882
15-00548190
Service Request Number: 15-00548190 • Address: 9506 OLDE TOWNE ROWE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00548190
Address
9506 OLDE TOWNE ROWE, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-09T16:27:02.000
Status
Closed
Created Date
2015-11-30T16:27:02.000
Update Date
2015-12-02T16:31:35.000
Closed Date
2015-12-02T16:24:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2534650.9387810600
Y Coordinate
6961287.8025437300
Lat Long Location
9506 OLDE, DALLAS, TX, 75227
Unique Key
1178048632
15-00541628
Service Request Number: 15-00541628 • Address: 202 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00541628
Address
202 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-10T09:10:00.000
Status
Closed
Created Date
2015-11-24T09:10:00.000
Update Date
2015-11-24T09:11:18.000
Closed Date
2015-11-24T09:11:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522101.8116236100
Y Coordinate
6946333.4754583900
Lat Long Location
202 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1177599894
15-00500895
Service Request Number: 15-00500895 • Address: 1014 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00500895
Address
1014 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T08:48:59.000
Status
Closed
Created Date
2015-10-30T08:48:59.000
Update Date
2015-11-02T12:10:43.000
Closed Date
2015-11-02T12:10:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2456857.9799332700
Y Coordinate
6960539.8269339700
Lat Long Location
1014 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1174931685
15-00541804
Service Request Number: 15-00541804 • Address: 611 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00541804
Address
611 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-26T09:56:45.000
Status
Closed
Created Date
2015-11-24T09:56:45.000
Update Date
2016-01-25T09:30:51.000
Closed Date
2016-01-25T09:30:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486250.1898664500
Y Coordinate
6961755.5507340100
Lat Long Location
611 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1177610225
15-00489916
Service Request Number: 15-00489916 • Address: 1023 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00489916
Address
1023 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-30T22:31:59.000
Status
Closed
Created Date
2015-10-23T22:31:59.000
Update Date
2015-10-28T09:16:54.000
Closed Date
2015-10-28T09:16:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2455616.3698432600
Y Coordinate
6960559.4150907200
Lat Long Location
1023 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1174197244
15-00541672
Service Request Number: 15-00541672 • Address: 1239 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00541672
Address
1239 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-24T09:17:34.000
Status
Closed
Created Date
2015-11-24T09:17:34.000
Update Date
2015-11-24T09:17:34.000
Closed Date
2015-11-24T09:17:34.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2487659.7339959300
Y Coordinate
6954234.3309549200
Lat Long Location
1239 S EWING AVE, DALLAS, TX, 75216
Unique Key
1177602391
15-00541514
Service Request Number: 15-00541514 • Address: 819 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00541514
Address
819 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-22T08:42:07.000
Status
Closed
Created Date
2015-11-24T08:42:07.000
Update Date
2015-12-18T10:35:43.000
Closed Date
2015-12-18T10:35:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486233.7760791700
Y Coordinate
6962702.9613980300
Lat Long Location
819 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1177593445
15-00541822
Service Request Number: 15-00541822 • Address: 9346 W LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00541822
Address
9346 W LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-10T10:02:51.000
Status
Open
Created Date
2015-11-24T10:02:51.000
Update Date
2015-11-24T10:02:51.000
Closed Date
2015-11-24T10:02:51.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2517377.1148774400
Y Coordinate
6993655.8044114900
Lat Long Location
9346 W LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1177611347
15-00541953
Service Request Number: 15-00541953 • Address: 700 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00541953
Address
700 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-06T10:29:43.000
Status
Closed
Created Date
2015-11-24T10:29:43.000
Update Date
2015-12-18T08:23:39.000
Closed Date
2015-12-18T08:23:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2480319.2514047400
Y Coordinate
6968194.6077441400
Lat Long Location
700 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1177617671
15-00548027
Service Request Number: 15-00548027 • Address: 218 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00548027
Address
218 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-06T15:58:08.000
Status
Closed
Created Date
2015-11-30T15:58:08.000
Update Date
2015-11-30T19:18:20.000
Closed Date
2015-11-30T19:18:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2539412.9944930200
Y Coordinate
6947802.0461250100
Lat Long Location
218 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1178037463
15-00518617
Service Request Number: 15-00518617 • Address: 2824 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00518617
Address
2824 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-24T12:48:07.000
Status
Closed
Created Date
2015-11-10T12:48:07.000
Update Date
2015-11-11T08:55:42.000
Closed Date
2015-11-11T08:55:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470964.3798652700
Y Coordinate
6943250.9382807300
Lat Long Location
2824 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1176103573
15-00495944
Service Request Number: 15-00495944 • Address: 235 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00495944
Address
235 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T05:38:32.000
Status
Closed
Created Date
2015-10-28T05:38:32.000
Update Date
2015-10-31T15:18:10.000
Closed Date
2015-10-31T15:18:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483086.7182396800
Y Coordinate
6954258.9726458900
Lat Long Location
235 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1174621175
15-00500765
Service Request Number: 15-00500765 • Address: 3308 GOLDSPIER DR, DALLAS, TX • City Council District: 7
Service Request Number
15-00500765
Address
3308 GOLDSPIER DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-29T08:16:37.000
Status
Closed
Created Date
2015-10-30T08:16:37.000
Update Date
2015-11-02T08:59:24.000
Closed Date
2015-11-02T08:59:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507635.0758903300
Y Coordinate
6963703.5439068300
Lat Long Location
3308 GOLDSPIER DR, DALLAS, TX
Unique Key
1174923963
15-00489315
Service Request Number: 15-00489315 • Address: 1300 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00489315
Address
1300 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-30T15:08:13.000
Status
Closed
Created Date
2015-10-23T15:08:13.000
Update Date
2015-10-23T15:09:50.000
Closed Date
2015-10-23T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489514.3331651500
Y Coordinate
6949105.3997877400
Lat Long Location
1300 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1174156137
15-00500795
Service Request Number: 15-00500795 • Address: 1000 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00500795
Address
1000 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-31T08:25:46.000
Status
Closed
Created Date
2015-10-30T08:25:46.000
Update Date
2015-10-30T12:38:03.000
Closed Date
2015-10-30T09:57:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468354.0154703200
Y Coordinate
6983442.1251913700
Lat Long Location
1000 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1174925817
15-00547744
Service Request Number: 15-00547744 • Address: 3550 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00547744
Address
3550 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-03T14:56:57.000
Status
Closed
Created Date
2015-11-30T14:56:57.000
Update Date
2015-11-30T14:57:57.000
Closed Date
2015-11-30T14:57:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500935.3656717300
Y Coordinate
6949914.5888327200
Lat Long Location
3550 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1178022750
15-00541772
Service Request Number: 15-00541772 • Address: 416 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00541772
Address
416 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T09:44:34.000
Status
Closed
Created Date
2015-11-24T09:44:34.000
Update Date
2015-11-25T06:23:45.000
Closed Date
2015-11-25T06:23:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475334.7056935300
Y Coordinate
6956887.1097783600
Lat Long Location
416 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1177608326
15-00542040
Service Request Number: 15-00542040 • Address: 2224 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00542040
Address
2224 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-07T11:01:36.000
Status
Closed
Created Date
2015-11-24T11:01:36.000
Update Date
2015-11-25T16:25:31.000
Closed Date
2015-11-25T16:25:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495536.8883310200
Y Coordinate
6980622.5016966600
Lat Long Location
2224 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1177623115
15-00548197
Service Request Number: 15-00548197 • Address: 2015 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00548197
Address
2015 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-14T16:27:53.000
Status
Closed
Created Date
2015-11-30T16:27:53.000
Update Date
2015-11-30T16:31:43.000
Closed Date
2015-11-30T16:31:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537721.9257844500
Y Coordinate
6959781.3644061500
Lat Long Location
2015 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1178049083
15-00489884
Service Request Number: 15-00489884 • Address: 1311 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00489884
Address
1311 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-24T20:38:11.000
Status
Closed
Created Date
2015-10-23T20:38:11.000
Update Date
2015-10-24T11:36:17.000
Closed Date
2015-10-24T09:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489129.3345551800
Y Coordinate
6942114.7842661000
Lat Long Location
1311 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1174194845
15-00542477
Service Request Number: 15-00542477 • Address: 8416 KINGSFIELD RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00542477
Address
8416 KINGSFIELD RD, DALLAS, TX 75217
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-06T13:36:36.000
Status
Closed
Created Date
2015-11-24T13:36:36.000
Update Date
2015-12-12T07:04:25.000
Closed Date
2015-12-12T07:04:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2529563.1021248100
Y Coordinate
6944085.3229875400
Lat Long Location
8416 KINGSFIELD RD, DALLAS, TX, 75217
Unique Key
1177648618
15-00542666
Service Request Number: 15-00542666 • Address: 2623 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00542666
Address
2623 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-07T14:36:06.000
Status
Closed
Created Date
2015-11-24T14:36:06.000
Update Date
2015-12-03T11:15:56.000
Closed Date
2015-12-03T11:15:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532382.6115255700
Y Coordinate
6963021.3406369900
Lat Long Location
2623 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1177659475
15-00542684
Service Request Number: 15-00542684 • Address: 339 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00542684
Address
339 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T14:42:54.000
Status
Closed
Created Date
2015-11-24T14:42:54.000
Update Date
2016-01-06T09:41:46.000
Closed Date
2016-01-06T09:41:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482814.6001393400
Y Coordinate
6955986.7993788300
Lat Long Location
339 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1177660564
15-00519024
Service Request Number: 15-00519024 • Address: 300 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00519024
Address
300 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-17T15:09:42.000
Status
Closed
Created Date
2015-11-10T15:09:42.000
Update Date
2015-11-10T15:12:43.000
Closed Date
2015-11-10T15:12:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535335.4695666500
Y Coordinate
6945748.3888868700
Lat Long Location
300 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1176128978
15-00542584
Service Request Number: 15-00542584 • Address: 5423 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00542584
Address
5423 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-11T14:09:02.000
Status
Closed
Created Date
2015-11-24T14:09:02.000
Update Date
2015-12-04T12:39:12.000
Closed Date
2015-12-04T12:39:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484355.8244355300
Y Coordinate
6996768.7580184800
Lat Long Location
5423 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1177655044
15-00518590
Service Request Number: 15-00518590 • Address: 2730 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00518590
Address
2730 N HENDERSON AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-13T12:38:28.000
Status
Closed
Created Date
2015-11-10T12:38:28.000
Update Date
2015-11-10T16:14:30.000
Closed Date
2015-11-10T16:14:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496106.9872247900
Y Coordinate
6984969.9227542500
Lat Long Location
2730 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1176102019
15-00453282
Service Request Number: 15-00453282 • Address: 10222 N STEMMONS FWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
15-00453282
Address
10222 N STEMMONS FWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-12T09:05:17.000
Status
Closed
Created Date
2015-10-01T09:05:17.000
Update Date
2016-03-16T13:22:47.000
Closed Date
2016-03-16T13:22:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2461638.8440860600
Y Coordinate
7000616.8640055500
Lat Long Location
10222 N STEMMONS FWY, DALLAS, TX, 75220
Unique Key
1171763630
15-00542497
Service Request Number: 15-00542497 • Address: 800 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00542497
Address
800 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-03T13:44:01.000
Status
Closed
Created Date
2015-11-24T13:44:01.000
Update Date
2015-11-24T13:46:06.000
Closed Date
2015-11-24T13:46:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480518.3715420000
Y Coordinate
6946433.5331592500
Lat Long Location
800 W SANER AVE, DALLAS, TX, 75224
Unique Key
1177649914
15-00501081
Service Request Number: 15-00501081 • Address: 915 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00501081
Address
915 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-31T09:28:49.000
Status
Closed
Created Date
2015-10-30T09:28:49.000
Update Date
2015-10-30T12:09:21.000
Closed Date
2015-10-30T11:33:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480424.4118126500
Y Coordinate
6955036.3078776400
Lat Long Location
915 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1174942027
15-00542516
Service Request Number: 15-00542516 • Address: 1999 E CAMP WISDOM RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00542516
Address
1999 E CAMP WISDOM RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T13:50:43.000
Status
Closed
Created Date
2015-11-24T13:50:43.000
Update Date
2015-12-09T12:18:53.000
Closed Date
2015-12-09T12:18:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495468.4213390800
Y Coordinate
6928473.6650478600
Lat Long Location
1999 E CAMP WISDOM RD, DALLAS, TX, 75241
Unique Key
1177651155
15-00518494
Service Request Number: 15-00518494 • Address: 7100 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00518494
Address
7100 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-17T12:06:15.000
Status
Closed
Created Date
2015-11-10T12:06:15.000
Update Date
2015-11-10T12:07:03.000
Closed Date
2015-11-10T12:07:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509701.8036095900
Y Coordinate
6995058.7688437900
Lat Long Location
7100 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1176095798
15-00519034
Service Request Number: 15-00519034 • Address: 7014 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
15-00519034
Address
7014 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-17T15:11:15.000
Status
Closed
Created Date
2015-11-10T15:11:15.000
Update Date
2016-08-24T11:05:10.000
Closed Date
2016-08-24T11:05:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504133.5728565800
Y Coordinate
6951050.0695125800
Lat Long Location
7014 S CENTRAL EXPY, DALLAS, TX, 75216
Unique Key
1176129481
15-00506833
Service Request Number: 15-00506833 • Address: 1700 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00506833
Address
1700 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-16T12:10:14.000
Status
Closed
Created Date
2015-11-03T12:10:14.000
Update Date
2015-12-02T16:17:54.000
Closed Date
2015-12-02T16:17:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521902.9217004600
Y Coordinate
6957465.3233054100
Lat Long Location
1700 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1175315972
15-00518795
Service Request Number: 15-00518795 • Address: 1600 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00518795
Address
1600 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T13:58:02.000
Status
Closed
Created Date
2015-11-10T13:58:02.000
Update Date
2015-11-12T15:04:06.000
Closed Date
2015-11-12T15:04:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484255.8614172800
Y Coordinate
6952123.2181485400
Lat Long Location
1600 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1176114887
15-00518982
Service Request Number: 15-00518982 • Address: 917 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00518982
Address
917 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-11T14:58:55.000
Status
Closed
Created Date
2015-11-10T14:58:55.000
Update Date
2015-11-11T11:45:04.000
Closed Date
2015-11-11T10:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475672.5106103100
Y Coordinate
6955025.4345299000
Lat Long Location
917 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1176126394
15-00548221
Service Request Number: 15-00548221 • Address: 2814 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00548221
Address
2814 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-13T16:33:39.000
Status
Closed
Created Date
2015-11-30T16:33:39.000
Update Date
2015-12-23T10:22:17.000
Closed Date
2015-12-23T10:22:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2481801.3428709600
Y Coordinate
6946235.9962305100
Lat Long Location
2814 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1178050913
15-00518626
Service Request Number: 15-00518626 • Address: 5915 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 4
Service Request Number
15-00518626
Address
5915 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-24T12:51:43.000
Status
Closed
Created Date
2015-11-10T12:51:43.000
Update Date
2016-02-16T16:44:21.000
Closed Date
2016-02-16T16:44:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484566.2260808100
Y Coordinate
6932853.0194789000
Lat Long Location
5915 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1176104183
15-00542633
Service Request Number: 15-00542633 • Address: 1550 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00542633
Address
1550 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-10T14:26:44.000
Status
Closed
Created Date
2015-11-24T14:26:44.000
Update Date
2015-11-24T14:28:34.000
Closed Date
2015-11-24T14:28:33.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2472210.1823009500
Y Coordinate
6985969.3523931400
Lat Long Location
1550 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1177657832
15-00553432
Service Request Number: 15-00553432 • Address: PRESTONWOOD BLVD & BELT LINE RD, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
15-00553432
Address
PRESTONWOOD BLVD & BELT LINE RD, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-08T11:39:03.000
Status
Closed
Created Date
2015-12-03T11:39:03.000
Update Date
2015-12-03T14:16:50.000
Closed Date
2015-12-03T14:14:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2485677.0351862100
Y Coordinate
7034205.0777995700
Unique Key
1178388438
15-00453185
Service Request Number: 15-00453185 • Address: 126 S PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00453185
Address
126 S PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-05T08:30:19.000
Status
Closed
Created Date
2015-10-01T08:30:19.000
Update Date
2015-10-01T22:42:23.000
Closed Date
2015-10-01T22:42:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2539408.7275399500
Y Coordinate
6946795.6337882200
Lat Long Location
126 S PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1171756802
15-00518731
Service Request Number: 15-00518731 • Address: 302 W CORNING AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00518731
Address
302 W CORNING AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-19T13:34:43.000
Status
Closed
Created Date
2015-11-10T13:34:43.000
Update Date
2015-11-12T15:13:38.000
Closed Date
2015-11-12T15:13:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483307.7932318700
Y Coordinate
6944283.4113230100
Lat Long Location
302 W CORNING AVE, DALLAS, TX, 75224
Unique Key
1176111147
15-00542335
Service Request Number: 15-00542335 • Address: 4800 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00542335
Address
4800 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-10T12:42:11.000
Status
Closed
Created Date
2015-11-24T12:42:11.000
Update Date
2015-12-04T14:25:48.000
Closed Date
2015-12-04T14:25:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2459404.2427678200
Y Coordinate
6943437.0722833900
Lat Long Location
4800 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1177639777
15-00518581
Service Request Number: 15-00518581 • Address: 7120 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
15-00518581
Address
7120 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-25T12:34:52.000
Status
Closed
Created Date
2015-11-10T12:34:52.000
Update Date
2015-12-28T10:39:11.000
Closed Date
2015-12-22T10:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463558.6367037400
Y Coordinate
6927442.9994428700
Lat Long Location
7120 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1176101380
15-00518628
Service Request Number: 15-00518628 • Address: 2755 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00518628
Address
2755 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-04T12:52:13.000
Status
Closed
Created Date
2015-11-10T12:52:13.000
Update Date
2015-11-11T09:05:43.000
Closed Date
2015-11-11T09:05:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2499010.1665424500
Y Coordinate
6939430.4238053200
Lat Long Location
2755 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1176104276
15-00518548
Service Request Number: 15-00518548 • Address: 9462 OLDE TOWNE ROWE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00518548
Address
9462 OLDE TOWNE ROWE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-17T12:25:09.000
Status
Closed
Created Date
2015-11-10T12:25:09.000
Update Date
2015-12-07T13:05:29.000
Closed Date
2015-12-07T13:05:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2534423.8069392300
Y Coordinate
6961282.5371428000
Lat Long Location
9462 OLDE, DALLAS, TX, 75227
Unique Key
1176099411
15-00542206
Service Request Number: 15-00542206 • Address: 1411 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00542206
Address
1411 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-18T11:55:54.000
Status
Closed
Created Date
2015-11-24T11:55:54.000
Update Date
2015-11-24T14:12:03.000
Closed Date
2015-11-24T14:12:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489915.3766244200
Y Coordinate
6959382.0872863500
Lat Long Location
1411 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1177631973
15-00518845
Service Request Number: 15-00518845 • Address: 340 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00518845
Address
340 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-24T14:20:24.000
Status
Closed
Created Date
2015-11-10T14:20:24.000
Update Date
2015-11-10T14:24:38.000
Closed Date
2015-11-10T14:24:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535272.3463654800
Y Coordinate
6948538.9511230800
Lat Long Location
340 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1176117760