311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00554541
Service Request Number: 15-00554541 • Address: 600 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00554541
Address
600 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-13T17:56:03.000
Status
Closed
Created Date
2015-12-03T17:56:03.000
Update Date
2015-12-09T15:44:14.000
Closed Date
2015-12-09T15:44:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480744.5129683200
Y Coordinate
6956283.4008784500
Lat Long Location
600 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1178460876
15-00453644
Service Request Number: 15-00453644 • Address: 830 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00453644
Address
830 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-12T10:27:12.000
Status
Closed
Created Date
2015-10-01T10:27:12.000
Update Date
2015-10-02T12:17:06.000
Closed Date
2015-10-02T08:40:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478726.1721963100
Y Coordinate
6960871.9084134600
Lat Long Location
830 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1171785461
15-00554365
Service Request Number: 15-00554365 • Address: 1610 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00554365
Address
1610 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-19T16:33:19.000
Status
Closed
Created Date
2015-12-03T16:33:19.000
Update Date
2015-12-05T14:59:37.000
Closed Date
2015-12-05T14:59:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494365.1094475600
Y Coordinate
6967861.5485137100
Lat Long Location
1610 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1178449681
15-00576902
Service Request Number: 15-00576902 • Address: CRYSTAL LAKE BLVD & DAN MORTON DR, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
15-00576902
Address
CRYSTAL LAKE BLVD & DAN MORTON DR, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-26T11:33:54.000
Status
Closed
Created Date
2015-12-18T11:33:54.000
Update Date
2015-12-21T09:16:30.000
Closed Date
2015-12-21T09:16:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2455707.5657294000
Y Coordinate
6940044.3631895300
Unique Key
1180008014
15-00554606
Service Request Number: 15-00554606 • Address: 1050 S BELT LINE RD, DALLAS, TX • City Council District: 8
Service Request Number
15-00554606
Address
1050 S BELT LINE RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-02T19:20:35.000
Status
Closed
Created Date
2015-12-03T19:20:35.000
Update Date
2015-12-08T17:10:34.000
Closed Date
2015-12-07T16:30:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2556275.2538667500
Y Coordinate
6938150.5570967200
Lat Long Location
1050 S BELT LINE RD, DALLAS, TX
Unique Key
1178465314
15-00453244
Service Request Number: 15-00453244 • Address: 1119 N CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00453244
Address
1119 N CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-02T08:49:48.000
Status
Closed
Created Date
2015-10-01T08:49:48.000
Update Date
2015-10-01T09:09:36.000
Closed Date
2015-10-01T09:09:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484377.2771013800
Y Coordinate
6962279.6034381700
Lat Long Location
1119 N CRAWFORD ST, DALLAS, TX, 75203
Unique Key
1171760952
15-00554482
Service Request Number: 15-00554482 • Address: 5509 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00554482
Address
5509 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-13T17:16:37.000
Status
Duplicate (closed)
Created Date
2015-12-03T17:16:37.000
Update Date
2015-12-08T14:42:09.000
Closed Date
2015-12-08T14:42:09.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506804.6105517200
Y Coordinate
6975986.0036552900
Lat Long Location
5509 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1178457132
15-00554518
Service Request Number: 15-00554518 • Address: 2200 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
15-00554518
Address
2200 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-11T17:40:38.000
Status
Duplicate (closed)
Created Date
2015-12-03T17:40:38.000
Update Date
2016-08-31T09:20:18.000
Closed Date
2016-08-31T09:20:18.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2495314.1223866000
Y Coordinate
6937131.5237457600
Lat Long Location
2200 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1178459548
15-00501538
Service Request Number: 15-00501538 • Address: 11600 E NORTHWEST PKWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00501538
Address
11600 E NORTHWEST PKWY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-06T11:57:13.000
Status
Closed
Created Date
2015-10-30T11:57:13.000
Update Date
2015-10-30T12:00:25.000
Closed Date
2015-10-30T12:00:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527321.0664799900
Y Coordinate
7002068.5859526100
Lat Long Location
11600 E NORTHWEST PKWY, DALLAS, TX, 75218
Unique Key
1174969226
15-00554335
Service Request Number: 15-00554335 • Address: 6110 E UNIVERSITY BLVD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00554335
Address
6110 E UNIVERSITY BLVD, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-17T16:26:17.000
Status
Closed
Created Date
2015-12-03T16:26:17.000
Update Date
2015-12-08T09:02:11.000
Closed Date
2015-12-08T09:02:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2502702.5243051100
Y Coordinate
6995317.6024303600
Lat Long Location
6110 E UNIVERSITY BLVD, DALLAS, TX, 75214
Unique Key
1178447214
15-00453515
Service Request Number: 15-00453515 • Address: 3200 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00453515
Address
3200 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-02T10:01:12.000
Status
Closed
Created Date
2015-10-01T10:01:12.000
Update Date
2015-10-01T10:53:14.000
Closed Date
2015-10-01T10:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499832.7133492900
Y Coordinate
6947782.0698937300
Lat Long Location
3200 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1171779189
15-00506982
Service Request Number: 15-00506982 • Address: 8311 GROVECREST DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00506982
Address
8311 GROVECREST DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-02T13:04:58.000
Status
Closed
Created Date
2015-11-03T13:04:58.000
Update Date
2015-11-04T09:44:11.000
Closed Date
2015-11-04T09:44:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2528597.2909362000
Y Coordinate
6956099.7214164200
Lat Long Location
8311 GROVECREST DR, DALLAS, TX
Unique Key
1175325164
15-00453240
Service Request Number: 15-00453240 • Address: 1142 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00453240
Address
1142 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T08:48:46.000
Status
Closed
Created Date
2015-10-01T08:48:46.000
Update Date
2015-10-13T08:13:04.000
Closed Date
2015-10-12T15:47:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469228.0291972800
Y Coordinate
6984520.7143360100
Lat Long Location
1142 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1171760728
15-00453722
Service Request Number: 15-00453722 • Address: 2723 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00453722
Address
2723 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-12T10:48:41.000
Status
Closed
Created Date
2015-10-01T10:48:41.000
Update Date
2015-10-23T10:12:44.000
Closed Date
2015-10-23T10:12:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473535.9711835400
Y Coordinate
6969135.5099350500
Lat Long Location
2723 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1171790471
15-00453484
Service Request Number: 15-00453484 • Address: 1500 S HENDERSON AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00453484
Address
1500 S HENDERSON AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-12T09:54:26.000
Status
Closed
Created Date
2015-10-01T09:54:26.000
Update Date
2015-10-21T16:13:02.000
Closed Date
2015-10-21T16:13:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507098.9839929100
Y Coordinate
6974317.2547289300
Lat Long Location
1500 S HENDERSON AVE, DALLAS, TX, 75223
Unique Key
1171777444
15-00501251
Service Request Number: 15-00501251 • Address: 611 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00501251
Address
611 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-15T10:20:21.000
Status
Closed
Created Date
2015-10-30T10:20:21.000
Update Date
2015-11-17T10:48:14.000
Closed Date
2015-11-17T10:48:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478700.2757479000
Y Coordinate
6956250.3865440900
Lat Long Location
611 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1174952094
15-00554505
Service Request Number: 15-00554505 • Address: 511 N AKARD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00554505
Address
511 N AKARD ST, DALLAS, TX 75202
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-04T17:30:00.000
Status
Closed
Created Date
2015-12-03T17:30:00.000
Update Date
2015-12-04T10:21:17.000
Closed Date
2015-12-04T08:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490744.0060904500
Y Coordinate
6972302.5621652800
Lat Long Location
511 N AKARD ST, DALLAS, TX, 75202
Unique Key
1178458616
15-00453308
Service Request Number: 15-00453308 • Address: 600 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00453308
Address
600 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-04T09:10:48.000
Status
Closed
Created Date
2015-10-01T09:10:48.000
Update Date
2015-10-01T10:29:09.000
Closed Date
2015-10-01T10:29:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485284.1952163000
Y Coordinate
6956330.8458030500
Lat Long Location
600 S STOREY ST, DALLAS, TX, 75203
Unique Key
1171765163
15-00453143
Service Request Number: 15-00453143 • Address: 149 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00453143
Address
149 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-02T08:14:32.000
Status
Closed
Created Date
2015-10-01T08:14:32.000
Update Date
2015-10-01T09:07:31.000
Closed Date
2015-10-01T09:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535255.2810426800
Y Coordinate
6947533.2421736400
Lat Long Location
149 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1171753614
15-00507079
Service Request Number: 15-00507079 • Address: 1659 W ILLINOIS AVE, DALLAS, TX • City Council District: 1
Service Request Number
15-00507079
Address
1659 W ILLINOIS AVE, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-11T13:39:51.000
Status
Duplicate (closed)
Created Date
2015-11-03T13:39:51.000
Update Date
2015-11-16T08:36:11.000
Closed Date
2015-11-16T08:36:11.000
Priority
Standard
Method Received Description
Web
X Coordinate
2476563.0313116900
Y Coordinate
6949069.8491281200
Lat Long Location
1659 W ILLINOIS AVE, DALLAS, TX
Unique Key
1175330999
15-00554489
Service Request Number: 15-00554489 • Address: 2300 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00554489
Address
2300 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-06T17:18:43.000
Status
Closed
Created Date
2015-12-03T17:18:43.000
Update Date
2015-12-03T22:53:11.000
Closed Date
2015-12-03T22:51:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471917.3277970500
Y Coordinate
6991839.1119146600
Lat Long Location
2300 W AMHERST AVE, DALLAS, TX, 75235
Unique Key
1178457549
15-00554367
Service Request Number: 15-00554367 • Address: 1159 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00554367
Address
1159 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-17T16:33:21.000
Status
Closed
Created Date
2015-12-03T16:33:21.000
Update Date
2015-12-11T05:34:28.000
Closed Date
2015-12-11T05:34:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2457200.0921935800
Y Coordinate
6961437.2131357500
Lat Long Location
1159 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1178449759
15-00453159
Service Request Number: 15-00453159 • Address: 519 AVENUE L, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00453159
Address
519 AVENUE L, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-05T08:20:13.000
Status
Closed
Created Date
2015-10-01T08:20:13.000
Update Date
2016-06-09T10:09:10.000
Closed Date
2016-06-09T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494697.4807844200
Y Coordinate
6958023.4444951000
Lat Long Location
519 AVENUE, DALLAS, TX, 75203
Unique Key
1171754992
15-00453479
Service Request Number: 15-00453479 • Address: 2700 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00453479
Address
2700 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-08T09:53:53.000
Status
Closed
Created Date
2015-10-01T09:53:53.000
Update Date
2015-10-01T09:58:27.000
Closed Date
2015-10-01T09:58:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495885.0405745300
Y Coordinate
6964081.0807986300
Lat Long Location
2700 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1171777147
15-00506828
Service Request Number: 15-00506828 • Address: 915 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00506828
Address
915 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-04T12:08:00.000
Status
Closed
Created Date
2015-11-03T12:08:00.000
Update Date
2015-11-03T14:00:48.000
Closed Date
2015-11-03T13:57:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480424.4118126500
Y Coordinate
6955036.3078776400
Lat Long Location
915 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1175315695
15-00453699
Service Request Number: 15-00453699 • Address: 2600 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00453699
Address
2600 N STEMMONS FWY, DALLAS, TX 75207
City Council District
6
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T10:41:35.000
Status
Closed
Created Date
2015-10-01T10:41:35.000
Update Date
2015-10-13T09:24:34.000
Closed Date
2015-10-13T09:20:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478382.3467846400
Y Coordinate
6980482.7411219500
Lat Long Location
2600 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1171789117
15-00470487
Service Request Number: 15-00470487 • Address: 1100 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00470487
Address
1100 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-23T18:11:41.000
Status
Closed
Created Date
2015-10-12T18:11:41.000
Update Date
2015-10-13T13:16:18.000
Closed Date
2015-10-13T13:16:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478715.8858800200
Y Coordinate
6955911.9241652900
Lat Long Location
1100 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1172918999
15-00554421
Service Request Number: 15-00554421 • Address: 923 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00554421
Address
923 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-11T16:48:20.000
Status
Closed
Created Date
2015-12-03T16:48:20.000
Update Date
2016-08-31T10:12:54.000
Closed Date
2016-08-31T10:12:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487657.0250258900
Y Coordinate
6950067.7561456700
Lat Long Location
923 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1178453380
15-00470494
Service Request Number: 15-00470494 • Address: 701 S WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00470494
Address
701 S WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-10-30T18:18:00.000
Status
Closed
Created Date
2015-10-12T18:18:00.000
Update Date
2015-10-13T11:55:26.000
Closed Date
2015-10-13T11:55:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478701.1019654200
Y Coordinate
6955918.5846459600
Lat Long Location
701 S WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1172919509
15-00506744
Service Request Number: 15-00506744 • Address: 1825 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
15-00506744
Address
1825 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Police Department
Service Request Type
Traffic Violations - Chronic (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-17T11:36:14.000
Status
Closed
Created Date
2015-11-03T11:36:14.000
Update Date
2015-11-15T22:06:48.000
Closed Date
2015-11-15T22:06:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473902.8520211000
Y Coordinate
6986055.8828757000
Lat Long Location
1825 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1175310594
15-00453914
Service Request Number: 15-00453914 • Address: 1500 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00453914
Address
1500 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T11:44:12.000
Status
Closed
Created Date
2015-10-01T11:44:12.000
Update Date
2015-10-09T05:29:31.000
Closed Date
2015-10-09T05:29:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477620.1661580300
Y Coordinate
6953138.3119815400
Lat Long Location
1500 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1171803540
15-00453403
Service Request Number: 15-00453403 • Address: 2600 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00453403
Address
2600 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-08T09:36:33.000
Status
Closed
Created Date
2015-10-01T09:36:33.000
Update Date
2015-10-01T09:41:27.000
Closed Date
2015-10-01T09:41:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495645.7488882000
Y Coordinate
6964350.2098685800
Lat Long Location
2600 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1171771608
15-00554928
Service Request Number: 15-00554928 • Address: 1000 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00554928
Address
1000 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-20T08:49:17.000
Status
Closed
Created Date
2015-12-04T08:49:17.000
Update Date
2015-12-14T15:39:12.000
Closed Date
2015-12-14T15:33:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492367.9506896300
Y Coordinate
6968508.1434941300
Lat Long Location
1000 S AKARD ST, DALLAS, TX, 75215
Unique Key
1178493323
15-00554655
Service Request Number: 15-00554655 • Address: 1452 S ST PAUL ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00554655
Address
1452 S ST PAUL ST, DALLAS, TX 75215
City Council District
2
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-04T21:03:44.000
Status
Closed
Created Date
2015-12-03T21:03:44.000
Update Date
2015-12-07T14:31:36.000
Closed Date
2015-12-07T14:31:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2494103.9587632200
Y Coordinate
6968240.1635057200
Lat Long Location
1452 S ST PAUL ST, DALLAS, TX, 75215
Unique Key
1178471600
15-00453740
Service Request Number: 15-00453740 • Address: 1100 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00453740
Address
1100 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-15T10:53:44.000
Status
Closed
Created Date
2015-10-01T10:53:44.000
Update Date
2015-10-05T08:23:35.000
Closed Date
2015-10-05T08:23:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488548.2926297900
Y Coordinate
6960410.1494789000
Lat Long Location
1100 E 8TH ST, DALLAS, TX, 75203
Unique Key
1171791429
15-00554370
Service Request Number: 15-00554370 • Address: 2229 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00554370
Address
2229 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-19T16:34:01.000
Status
Closed
Created Date
2015-12-03T16:34:01.000
Update Date
2015-12-03T16:36:29.000
Closed Date
2015-12-03T16:36:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487919.1295308400
Y Coordinate
6949446.5112483400
Lat Long Location
2229 S EWING AVE, DALLAS, TX, 75216
Unique Key
1178450070
15-00501276
Service Request Number: 15-00501276 • Address: 826 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00501276
Address
826 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-14T10:29:09.000
Status
Closed
Created Date
2015-10-30T10:29:09.000
Update Date
2015-11-30T11:32:33.000
Closed Date
2015-11-30T11:32:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476838.9988401900
Y Coordinate
6955537.6324650400
Lat Long Location
826 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1174953732
15-00555042
Service Request Number: 15-00555042 • Address: 2855 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00555042
Address
2855 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-11T09:17:32.000
Status
Closed
Created Date
2015-12-04T09:17:32.000
Update Date
2015-12-07T12:31:16.000
Closed Date
2015-12-07T12:31:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470718.0387337500
Y Coordinate
6943625.7633699400
Lat Long Location
2855 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1178500461
15-00501482
Service Request Number: 15-00501482 • Address: 1010 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00501482
Address
1010 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-08T11:38:11.000
Status
Closed
Created Date
2015-10-30T11:38:11.000
Update Date
2015-11-05T10:05:32.000
Closed Date
2015-11-05T10:05:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479190.8708444800
Y Coordinate
6943577.2300000000
Lat Long Location
1010 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1174965854
15-00506823
Service Request Number: 15-00506823 • Address: 500 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00506823
Address
500 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-16T12:07:34.000
Status
Closed
Created Date
2015-11-03T12:07:34.000
Update Date
2015-12-10T09:59:04.000
Closed Date
2015-12-10T09:59:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522022.5669967200
Y Coordinate
6949557.6253352500
Lat Long Location
500 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1175315473
15-00453342
Service Request Number: 15-00453342 • Address: 127 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00453342
Address
127 N WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-12T09:19:34.000
Status
Closed
Created Date
2015-10-01T09:19:34.000
Update Date
2015-10-08T17:00:22.000
Closed Date
2015-10-08T08:40:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478694.6581340900
Y Coordinate
6958188.1609125500
Lat Long Location
127 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1171767414
15-00501336
Service Request Number: 15-00501336 • Address: 2411 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00501336
Address
2411 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-04T10:50:34.000
Status
Closed
Created Date
2015-10-30T10:50:34.000
Update Date
2015-11-02T15:02:27.000
Closed Date
2015-10-30T15:23:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2492432.3391158800
Y Coordinate
6978295.7636273600
Lat Long Location
2411 N HALL ST, DALLAS, TX, 75204
Unique Key
1174957648
15-00453333
Service Request Number: 15-00453333 • Address: 4500 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00453333
Address
4500 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-08T09:16:56.000
Status
Closed
Created Date
2015-10-01T09:16:56.000
Update Date
2015-10-01T09:22:03.000
Closed Date
2015-09-25T09:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462275.4110342600
Y Coordinate
6943426.8056227700
Lat Long Location
4500 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1171766782
15-00501245
Service Request Number: 15-00501245 • Address: 4339 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00501245
Address
4339 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-10T10:16:36.000
Status
Closed
Created Date
2015-10-30T10:16:36.000
Update Date
2015-10-30T11:08:05.000
Closed Date
2015-10-30T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486480.6030669700
Y Coordinate
6983866.2572840200
Lat Long Location
4339 N HALL ST, DALLAS, TX, 75219
Unique Key
1174951655
15-00453452
Service Request Number: 15-00453452 • Address: 2605 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00453452
Address
2605 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-08T09:47:01.000
Status
Closed
Created Date
2015-10-01T09:47:01.000
Update Date
2015-10-01T09:52:38.000
Closed Date
2015-10-01T09:52:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495624.9569055800
Y Coordinate
6964313.3843985000
Lat Long Location
2605 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1171775441
15-00554687
Service Request Number: 15-00554687 • Address: 715 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00554687
Address
715 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-15T02:25:57.000
Status
Closed
Created Date
2015-12-04T02:25:57.000
Update Date
2015-12-08T10:04:39.000
Closed Date
2015-12-08T10:04:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477930.2531965600
Y Coordinate
6960301.7869875800
Lat Long Location
715 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1178475386
15-00507596
Service Request Number: 15-00507596 • Address: 8250 N NORVELL DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00507596
Address
8250 N NORVELL DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-12T15:59:20.000
Status
Closed
Created Date
2015-11-03T15:59:20.000
Update Date
2015-11-06T10:20:58.000
Closed Date
2015-11-06T10:20:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2528454.0563938200
Y Coordinate
6967025.6789098800
Lat Long Location
8250 N NORVELL DR, DALLAS, TX, 75227
Unique Key
1175361555
15-00543277
Service Request Number: 15-00543277 • Address: 2400 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00543277
Address
2400 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-06T21:05:34.000
Status
Closed
Created Date
2015-11-24T21:05:34.000
Update Date
2016-05-11T07:48:51.000
Closed Date
2016-05-11T07:48:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2532654.9395320500
Y Coordinate
6962104.9443944800
Lat Long Location
2400 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1177702150
15-00555239
Service Request Number: 15-00555239 • Address: 2223 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00555239
Address
2223 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-20T10:12:10.000
Status
Closed
Created Date
2015-12-04T10:12:10.000
Update Date
2015-12-29T11:34:16.000
Closed Date
2015-12-29T11:34:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487919.3126040600
Y Coordinate
6949469.6606613200
Lat Long Location
2223 S EWING AVE, DALLAS, TX, 75216
Unique Key
1178513084
15-00470529
Service Request Number: 15-00470529 • Address: 115 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00470529
Address
115 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-15T18:57:55.000
Status
Closed
Created Date
2015-10-12T18:57:55.000
Update Date
2015-10-13T16:56:26.000
Closed Date
2015-10-13T16:56:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2483622.1089029100
Y Coordinate
6943885.9091730300
Lat Long Location
115 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1172921675