311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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16-00143758
Service Request Number: 16-00143758 • Address: 7575 FRANKFORD RD, DALLAS, TX 75252 • City Council District: 12
Service Request Number
16-00143758
Address
7575 FRANKFORD RD, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-04-13T11:44:15.000
Status
Closed
Created Date
2016-04-06T11:44:15.000
Update Date
2016-04-14T09:12:35.000
Closed Date
2016-04-14T09:12:32.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497840.8423736
Y Coordinate
7050291.55499394
Lat Long Location
7575 FRANKFORD RD, DALLAS, TX, 75252
Unique Key
1199946627
15-00506330
Service Request Number: 15-00506330 • Address: 3425 CHIHUAHUA ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00506330
Address
3425 CHIHUAHUA ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-12T09:43:38.000
Status
Closed
Created Date
2015-11-03T09:43:38.000
Update Date
2015-11-05T10:23:04.000
Closed Date
2015-11-05T10:23:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476867.13777091
Y Coordinate
6972219.84356453
Lat Long Location
3425 CHIHUAHUA ST, DALLAS, TX, 75212
Unique Key
1175285587
16-00495792
Service Request Number: 16-00495792 • Address: 7204 PARWELK ST, DALLAS, 75235 • City Council District: 2
Service Request Number
16-00495792
Address
7204 PARWELK ST, DALLAS, 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-09-30T12:06:29.000
Status
Closed
Created Date
2016-09-27T12:06:29.000
Update Date
2016-09-27T14:29:27.000
Closed Date
2016-09-27T14:29:22.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472276.96164157
Y Coordinate
6987954.34715565
Lat Long Location
7204 PARWELK ST, DALLAS, 75235
Unique Key
1229580621
15-00495698
Service Request Number: 15-00495698 • Address: N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
15-00495698
Address
N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-31T17:50:16.000
Status
Closed
Created Date
2015-10-27T17:50:16.000
Update Date
2015-10-28T08:23:56.000
Closed Date
2015-10-28T08:23:55.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532351.44528476
Y Coordinate
6965566.39801352
Unique Key
1174605060
16-00382996
Service Request Number: 16-00382996 • Address: 1560 SERENADE LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
16-00382996
Address
1560 SERENADE LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-09-06T08:34:08.000
Status
Closed
Created Date
2016-07-30T08:34:08.000
Update Date
2016-07-31T19:24:14.000
Closed Date
2016-07-31T19:24:08.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2492302.44399846
Y Coordinate
6934143.88803705
Lat Long Location
1560 SERENADE LN, DALLAS, TX, 75241
Unique Key
1221569057
15-00460671
Service Request Number: 15-00460671 • Address: N BUCKNER BLVD & HERMOSA DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
15-00460671
Address
N BUCKNER BLVD & HERMOSA DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-10T11:36:13.000
Status
Closed
Created Date
2015-10-06T11:36:13.000
Update Date
2015-10-06T14:17:54.000
Closed Date
2015-10-06T14:17:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522063.46716795
Y Coordinate
6989123.37444192
Unique Key
1172256905
15-00587853
Service Request Number: 15-00587853 • Address: LARGA DR & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX • City Council District: 2
Service Request Number
15-00587853
Address
LARGA DR & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-02T12:52:26.000
Status
Closed
Created Date
2015-12-29T12:52:26.000
Update Date
2015-12-30T09:16:39.000
Closed Date
2015-12-30T09:16:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470469.92646051
Y Coordinate
7000924.49261039
Unique Key
1180870435
16-00127386
Service Request Number: 16-00127386 • Address: FERGUSON RD & COTILLION DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
16-00127386
Address
FERGUSON RD & COTILLION DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-03-29T17:43:35.000
Status
Closed
Created Date
2016-03-28T17:43:35.000
Update Date
2016-03-28T21:27:54.000
Closed Date
2016-03-28T21:27:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535086.45214062
Y Coordinate
6997402.11073093
Unique Key
1198607263
16-00223949
Service Request Number: 16-00223949 • Address: 7272 MARVIN D LOVE FWY, DALLAS, TX 75237 • City Council District: 8
Service Request Number
16-00223949
Address
7272 MARVIN D LOVE FWY, DALLAS, TX 75237
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-07-20T14:32:29.000
Status
Closed
Created Date
2016-05-16T14:32:29.000
Update Date
2016-06-01T10:16:27.000
Closed Date
2016-05-31T10:15:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2469580.83124201
Y Coordinate
6926908.97744273
Lat Long Location
7272 MARVIN D LOVE FWY, DALLAS, TX, 75237
Unique Key
1207241903
16-00248805
Service Request Number: 16-00248805 • Address: 9750 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
16-00248805
Address
9750 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-06-03T15:54:35.000
Status
Closed
Created Date
2016-05-27T15:54:35.000
Update Date
2016-06-12T21:29:34.000
Closed Date
2016-06-12T21:29:27.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514747.59203605
Y Coordinate
7018411.99345646
Lat Long Location
9750 FOREST LN, DALLAS, TX, 75243
Unique Key
1209383263
16-00117883
Service Request Number: 16-00117883 • Address: N HAMPTON RD & W COMMERCE ST, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
16-00117883
Address
N HAMPTON RD & W COMMERCE ST, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-03-26T22:22:38.000
Status
Closed
Created Date
2016-03-22T22:22:38.000
Update Date
2016-03-23T07:41:19.000
Closed Date
2016-03-23T07:41:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473607.27249473
Y Coordinate
6968038.6095346
Unique Key
1197831209
15-00503363
Service Request Number: 15-00503363 • Address: S LAMAR ST & MEMORIAL DR, DALLAS, 75202, DALLAS, TX • City Council District: 2
Service Request Number
15-00503363
Address
S LAMAR ST & MEMORIAL DR, DALLAS, 75202, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-05T07:14:02.000
Status
Closed
Created Date
2015-11-01T07:14:02.000
Update Date
2015-11-02T08:45:59.000
Closed Date
2015-11-02T08:45:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490261.40294418
Y Coordinate
6968372.77520274
Unique Key
1175091479
16-00156879
Service Request Number: 16-00156879 • Address: 10325 LAKE JUNE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00156879
Address
10325 LAKE JUNE RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-04-16T09:26:32.000
Status
Closed
Created Date
2016-04-13T09:26:32.000
Update Date
2016-04-13T10:14:16.000
Closed Date
2016-04-13T10:14:14.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538328.24412774
Y Coordinate
6955080.92119669
Lat Long Location
10325 LAKE JUNE RD, DALLAS, TX, 75217
Unique Key
1201057247
16-00233163
Service Request Number: 16-00233163 • Address: 6500 AMERICAN WAY, DALLAS, TX 75237 • City Council District: 3
Service Request Number
16-00233163
Address
6500 AMERICAN WAY, DALLAS, TX 75237
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-05-21T09:46:38.000
Status
Closed
Created Date
2016-05-20T09:46:38.000
Update Date
2016-05-20T09:46:45.000
Closed Date
2016-05-20T09:46:38.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2465723.07519044
Y Coordinate
6930468.95943243
Lat Long Location
6500 AMERICAN WAY, DALLAS, TX, 75237
Unique Key
1208007213
16-00192476
Service Request Number: 16-00192476 • Address: HI LINE DR & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
16-00192476
Address
HI LINE DR & OAK LAWN AVE, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Tree down/low limbs - Emergency-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-04T16:11:03.000
Status
Closed
Created Date
2016-05-01T16:11:03.000
Update Date
2016-05-01T22:54:29.000
Closed Date
2016-05-01T18:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484680.2106111
Y Coordinate
6976873.30541737
Unique Key
1204269029
15-00590867
Service Request Number: 15-00590867 • Address: W JEFFERSON BLVD & N MONTCLAIR AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
15-00590867
Address
W JEFFERSON BLVD & N MONTCLAIR AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-04T10:34:50.000
Status
Closed
Created Date
2015-12-31T10:34:50.000
Update Date
2015-12-31T12:39:30.000
Closed Date
2015-12-31T12:39:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476817.21528216
Y Coordinate
6958021.73020012
Unique Key
1181097742
16-00425826
Service Request Number: 16-00425826 • Address: 642 BISHOP HEIGHTS LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00425826
Address
642 BISHOP HEIGHTS LN, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-08-31T11:27:06.000
Status
Closed
Created Date
2016-08-22T11:27:06.000
Update Date
2016-08-24T10:27:56.000
Closed Date
2016-08-24T10:27:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481184.34339686
Y Coordinate
6961259.14224589
Lat Long Location
642 BISHOP HEIGHTS LN, DALLAS, TX, 75208
Unique Key
1224730803
16-00071675
Service Request Number: 16-00071675 • Address: ABRAMS RD & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX • City Council District: 9
Service Request Number
16-00071675
Address
ABRAMS RD & E NORTHWEST HWY, DALLAS, 75231, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-02-27T07:57:54.000
Status
Closed
Created Date
2016-02-23T07:57:54.000
Update Date
2016-02-23T12:22:24.000
Closed Date
2016-02-23T12:22:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505907.61747759
Y Coordinate
6999126.98393242
Unique Key
1191519039
16-00045758
Service Request Number: 16-00045758 • Address: 1800 N AKARD ST, DALLAS, TX 75201 • Department: Code Compliance District Group
Service Request Number
16-00045758
Address
1800 N AKARD ST, DALLAS, TX 75201
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-24T14:35:35.000
Status
Closed
Created Date
2016-02-03T14:35:35.000
Update Date
2016-02-03T14:36:55.000
Closed Date
2016-02-03T14:36:54.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490430.40979161
Y Coordinate
6973115.06831583
Lat Long Location
1800 N AKARD ST, DALLAS, TX, 75201
Unique Key
1185914007
16-00285387
Service Request Number: 16-00285387 • Address: FOREST LN & PLANO RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
16-00285387
Address
FOREST LN & PLANO RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-06-18T10:58:29.000
Status
Duplicate (closed)
Created Date
2016-06-14T10:58:29.000
Update Date
2016-06-14T15:54:18.000
Closed Date
2016-06-14T15:54:18.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2520677.54867125
Y Coordinate
7018382.02780939
Unique Key
1213542145
16-00462067
Service Request Number: 16-00462067 • Address: W LOVERS LN & DEVONSHIRE DR, DALLAS, TX 75206 • City Council District: 13
Service Request Number
16-00462067
Address
W LOVERS LN & DEVONSHIRE DR, DALLAS, TX 75206
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-09-12T15:53:23.000
Status
Closed
Created Date
2016-09-08T15:53:23.000
Update Date
2016-09-09T07:58:10.000
Closed Date
2016-09-09T07:58:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485798.33869232
Y Coordinate
6996746.50864353
Lat Long Location
W LOVERS LN, DALLAS, TX, 75206
Unique Key
1227232929
16-00050989
Service Request Number: 16-00050989 • Address: 1800 LEATH ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
16-00050989
Address
1800 LEATH ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-03-15T09:19:24.000
Status
Duplicate (closed)
Created Date
2016-02-08T09:19:24.000
Update Date
2016-12-15T16:55:27.000
Closed Date
2016-12-15T16:55:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2476142.66106731
Y Coordinate
6974125.02877598
Lat Long Location
1800 LEATH ST, DALLAS, TX, 75212
Unique Key
1187617861
16-00419438
Service Request Number: 16-00419438 • Address: 6715 LAKEWOOD BLVD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
16-00419438
Address
6715 LAKEWOOD BLVD, DALLAS, TX 75214
City Council District
9
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-09-01T08:40:41.000
Status
Closed
Created Date
2016-08-18T08:40:41.000
Update Date
2016-08-24T16:42:27.000
Closed Date
2016-08-23T09:04:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507290.98663976
Y Coordinate
6985499.59172428
Lat Long Location
6715 LAKEWOOD BLVD, DALLAS, TX, 75214
Unique Key
1224212227
15-00585092
Service Request Number: 15-00585092 • Address: ANN ARBOR AVE & S LANCASTER RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
15-00585092
Address
ANN ARBOR AVE & S LANCASTER RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-31T04:28:13.000
Status
Closed
Created Date
2015-12-27T04:28:13.000
Update Date
2015-12-28T14:00:01.000
Closed Date
2015-12-28T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493216.52887324
Y Coordinate
6940753.99101805
Unique Key
1180658039
16-00274467
Service Request Number: 16-00274467 • Address: 9394 L B J FWY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
16-00274467
Address
9394 L B J FWY, DALLAS, TX 75243
City Council District
10
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-06-23T08:38:53.000
Status
Closed
Created Date
2016-06-09T08:38:53.000
Update Date
2016-06-10T08:08:44.000
Closed Date
2016-06-10T08:08:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509897.80576889
Y Coordinate
7019037.67957527
Lat Long Location
9394 L B J FWY, DALLAS, TX, 75243
Unique Key
1212187836
16-00229106
Service Request Number: 16-00229106 • Address: DUMONT ST & JUNIUS ST, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
16-00229106
Address
DUMONT ST & JUNIUS ST, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-22T14:08:09.000
Status
Closed
Created Date
2016-05-18T14:08:09.000
Update Date
2016-05-19T07:31:18.000
Closed Date
2016-05-19T07:31:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502338.30358853
Y Coordinate
6979732.72158571
Unique Key
1207652941
16-00409226
Service Request Number: 16-00409226 • Address: AUDELIA RD & FOREST LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
16-00409226
Address
AUDELIA RD & FOREST LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-16T10:08:41.000
Status
Closed
Created Date
2016-08-12T10:08:41.000
Update Date
2016-08-15T08:11:47.000
Closed Date
2016-08-15T08:11:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515377.84136774
Y Coordinate
7018434.55585576
Unique Key
1223402718
15-00502632
Service Request Number: 15-00502632 • Address: S HASKELL AVE & PARRY AVE, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
15-00502632
Address
S HASKELL AVE & PARRY AVE, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-04T01:47:29.000
Status
Closed
Created Date
2015-10-31T01:47:29.000
Update Date
2015-11-02T12:01:03.000
Closed Date
2015-11-02T12:01:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501598.7625625
Y Coordinate
6972550.83506621
Unique Key
1175041278
16-00324273
Service Request Number: 16-00324273 • Address: S CENTRAL ACRD & C F HAWN FWY, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
16-00324273
Address
S CENTRAL ACRD & C F HAWN FWY, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-02T12:35:43.000
Status
Closed
Created Date
2016-07-01T12:35:43.000
Update Date
2016-07-01T12:40:03.000
Closed Date
2016-07-01T12:40:03.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503821.28000835
Y Coordinate
6959118.97883792
Unique Key
1216896453
16-00459737
Service Request Number: 16-00459737 • Address: CAPITOL AVE & N FITZHUGH AVE, DALLAS, TX • City Council District: 2
Service Request Number
16-00459737
Address
CAPITOL AVE & N FITZHUGH AVE, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-09-11T17:51:16.000
Status
Duplicate (closed)
Created Date
2016-09-07T17:51:16.000
Update Date
2016-09-08T08:38:48.000
Closed Date
2016-09-08T08:38:49.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2496246.73595857
Y Coordinate
6982383.45835794
Lat Long Location
N CAPITOL AVE, DALLAS, TX
Unique Key
1227086319
16-00145022
Service Request Number: 16-00145022 • Address: MATILDA ST & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
16-00145022
Address
MATILDA ST & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-04-10T16:47:39.000
Status
Closed
Created Date
2016-04-06T16:47:39.000
Update Date
2016-04-07T07:09:29.000
Closed Date
2016-04-07T07:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2500460.43033199
Y Coordinate
6994949.20462493
Unique Key
1200030570
16-00487263
Service Request Number: 16-00487263 • Address: 1810 KELLY AVE, DALLAS, TX 75215 • City Council District: 2
Service Request Number
16-00487263
Address
1810 KELLY AVE, DALLAS, TX 75215
City Council District
2
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-10-21T18:09:57.000
Status
Closed
Created Date
2016-09-21T18:09:57.000
Update Date
2016-09-22T11:27:02.000
Closed Date
2016-09-22T11:26:59.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496443.113018
Y Coordinate
6966708.62271545
Lat Long Location
1810 KELLY AVE, DALLAS, TX, 75215
Unique Key
1228968741
15-00578609
Service Request Number: 15-00578609 • Address: W NORTHWEST HWY & THACKERY ST, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
15-00578609
Address
W NORTHWEST HWY & THACKERY ST, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Stuck - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-24T12:56:42.000
Status
Closed
Created Date
2015-12-20T12:56:42.000
Update Date
2015-12-21T09:16:35.000
Closed Date
2015-12-21T09:16:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492850.48691932
Y Coordinate
7002116.69776709
Unique Key
1180140115
16-00110720
Service Request Number: 16-00110720 • Address: 18101 PRESTON RD, DALLAS, TX 75252 • City Council District: 12
Service Request Number
16-00110720
Address
18101 PRESTON RD, DALLAS, TX 75252
City Council District
12
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-20T07:08:45.000
Status
Closed
Created Date
2016-03-18T07:08:45.000
Update Date
2016-04-13T07:41:36.000
Closed Date
2016-04-13T07:41:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2490323.68257263
Y Coordinate
7050406.46135573
Lat Long Location
18101 PRESTON RD, DALLAS, TX, 75252
Unique Key
1197171329
16-00314643
Service Request Number: 16-00314643 • Address: 11043 ROYAL HAVEN LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
16-00314643
Address
11043 ROYAL HAVEN LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-08-03T08:49:28.000
Status
Duplicate (closed)
Created Date
2016-06-28T08:49:28.000
Update Date
2016-07-19T14:20:26.000
Closed Date
2016-07-19T14:20:26.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468001.85197937
Y Coordinate
7013887.35738828
Lat Long Location
11043 ROYAL HAVEN LN, DALLAS, TX, 75229
Unique Key
1216169191
16-00189317
Service Request Number: 16-00189317 • Address: 1228 WALMSLEY AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
16-00189317
Address
1228 WALMSLEY AVE, DALLAS, TX 75208
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-05-12T22:46:10.000
Status
Closed
Created Date
2016-04-28T22:46:10.000
Update Date
2016-05-05T12:08:32.000
Closed Date
2016-05-05T12:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478503.01920207
Y Coordinate
6966866.73041132
Lat Long Location
1228 WALMSLEY AVE, DALLAS, TX, 75208
Unique Key
1203909016
16-00138582
Service Request Number: 16-00138582 • Address: 4101 ELK HORN TRL, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00138582
Address
4101 ELK HORN TRL, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-05-26T11:39:49.000
Status
Closed
Created Date
2016-04-04T11:39:49.000
Update Date
2016-05-04T11:54:02.000
Closed Date
2016-04-04T11:42:58.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2485147.68449596
Y Coordinate
6939744.2748414
Lat Long Location
4101 ELK HORN TRL, DALLAS, TX, 75216
Unique Key
1199554561
16-00264039
Service Request Number: 16-00264039 • Address: 9300 PRESTON RD, DALLAS, TX 75225 • City Council District: 13
Service Request Number
16-00264039
Address
9300 PRESTON RD, DALLAS, TX 75225
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-06-05T12:40:11.000
Status
Closed
Created Date
2016-06-04T12:40:11.000
Update Date
2016-06-04T14:05:50.000
Closed Date
2016-06-04T14:05:48.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489172.27836219
Y Coordinate
7005767.19254719
Lat Long Location
9300 PRESTON RD, DALLAS, TX, 75225
Unique Key
1211106533
16-00038139
Service Request Number: 16-00038139 • Address: 8339 TENINO ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00038139
Address
8339 TENINO ST, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-03-14T09:57:21.000
Status
Closed
Created Date
2016-01-29T09:57:21.000
Update Date
2016-03-15T12:11:15.000
Closed Date
2016-03-15T12:11:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2528785.79087832
Y Coordinate
6954255.37840094
Lat Long Location
8339 TENINO ST, DALLAS, TX, 75217
Unique Key
1184155165
16-00164476
Service Request Number: 16-00164476 • Address: BIGLOW ST & FORDHAM RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
16-00164476
Address
BIGLOW ST & FORDHAM RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Visibility Obstruction - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-04-20T17:32:45.000
Status
Closed
Created Date
2016-04-16T17:32:45.000
Update Date
2016-04-18T08:01:05.000
Closed Date
2016-04-18T08:01:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493487.59759553
Y Coordinate
6942347.66254535
Unique Key
1201687322
16-00174279
Service Request Number: 16-00174279 • Address: 835 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00174279
Address
835 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-04-22T12:01:05.000
Status
Closed
Created Date
2016-04-21T12:01:05.000
Update Date
2016-04-21T15:32:20.000
Closed Date
2016-04-21T12:46:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480431.0209897800
Y Coordinate
6955412.3739325200
Lat Long Location
835 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1202538442
16-00144846
Service Request Number: 16-00144846 • Address: 533 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
16-00144846
Address
533 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-04-26T16:05:05.000
Status
Closed
Created Date
2016-04-06T16:05:05.000
Update Date
2016-04-08T07:42:48.000
Closed Date
2016-04-08T07:42:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484063.8063134200
Y Coordinate
6959579.9538929900
Lat Long Location
533 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1200016154
16-00170475
Service Request Number: 16-00170475 • Address: 4019 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
16-00170475
Address
4019 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-05-03T23:06:10.000
Status
Closed
Created Date
2016-04-19T23:06:10.000
Update Date
2016-04-20T16:34:39.000
Closed Date
2016-04-20T16:34:38.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487604.1196630200
Y Coordinate
6982578.9058274000
Lat Long Location
4019 N HALL ST, DALLAS, TX, 75219
Unique Key
1202228490
16-00165159
Service Request Number: 16-00165159 • Address: 11137 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
16-00165159
Address
11137 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-05-31T07:11:52.000
Status
Closed
Created Date
2016-04-18T07:11:52.000
Update Date
2016-04-22T10:58:55.000
Closed Date
2016-04-22T10:58:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491243.2054325600
Y Coordinate
7014591.4729175500
Lat Long Location
11137 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1201814865
16-00165063
Service Request Number: 16-00165063 • Address: 4515 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
16-00165063
Address
4515 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-05-02T23:32:33.000
Status
Closed
Created Date
2016-04-17T23:32:33.000
Update Date
2016-04-18T12:56:23.000
Closed Date
2016-04-18T12:56:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481502.0514536000
Y Coordinate
6991540.1450000000
Lat Long Location
4515 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1201792761
16-00165134
Service Request Number: 16-00165134 • Address: 1100 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
16-00165134
Address
1100 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-04-25T06:32:19.000
Status
Closed
Created Date
2016-04-18T06:32:19.000
Update Date
2016-04-21T09:07:42.000
Closed Date
2016-04-21T09:07:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504983.8452461900
Y Coordinate
6974628.7956126100
Lat Long Location
1100 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1201811831
16-00170451
Service Request Number: 16-00170451 • Address: 140 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
16-00170451
Address
140 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-06-01T22:20:53.000
Status
Closed
Created Date
2016-04-19T22:20:53.000
Update Date
2016-05-11T13:52:10.000
Closed Date
2016-05-11T13:52:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485220.5068059900
Y Coordinate
6924952.8983974200
Lat Long Location
140 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1202225367
16-00165138
Service Request Number: 16-00165138 • Address: 1117 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
16-00165138
Address
1117 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-05-23T06:43:44.000
Status
Closed
Created Date
2016-04-18T06:43:44.000
Update Date
2016-05-25T08:56:03.000
Closed Date
2016-05-25T08:55:57.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2479226.2779942800
Y Coordinate
6927921.1824380900
Lat Long Location
1117 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1201812514
16-00174306
Service Request Number: 16-00174306 • Address: 1643 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
16-00174306
Address
1643 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-04-24T12:08:55.000
Status
Closed
Created Date
2016-04-21T12:08:55.000
Update Date
2016-04-21T13:05:07.000
Closed Date
2016-04-21T13:05:03.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532450.3291141000
Y Coordinate
6957074.5416095100
Lat Long Location
1643 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1202540143
16-00144888
Service Request Number: 16-00144888 • Address: 2414 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00144888
Address
2414 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-05-18T16:15:16.000
Status
Closed
Created Date
2016-04-06T16:15:16.000
Update Date
2016-04-19T15:15:02.000
Closed Date
2016-04-19T15:15:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486867.7390970800
Y Coordinate
6948635.9120021600
Lat Long Location
2414 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1200020361