311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00555328
Service Request Number: 15-00555328 • Address: 2300 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00555328
Address
2300 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-05T10:36:22.000
Status
Closed
Created Date
2015-12-04T10:36:22.000
Update Date
2015-12-04T15:18:20.000
Closed Date
2015-12-04T14:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527141.0497835500
Y Coordinate
6961476.4211883800
Lat Long Location
2300 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1178518614
15-00554713
Service Request Number: 15-00554713 • Address: 264 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00554713
Address
264 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-09T07:07:58.000
Status
Closed
Created Date
2015-12-04T07:07:58.000
Update Date
2015-12-05T11:56:15.000
Closed Date
2015-12-05T11:56:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2560569.9968612300
Y Coordinate
6942505.2163236700
Lat Long Location
264 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1178478399
15-00453897
Service Request Number: 15-00453897 • Address: 3525 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00453897
Address
3525 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-15T11:39:20.000
Status
Closed
Created Date
2015-10-01T11:39:20.000
Update Date
2015-10-14T07:49:16.000
Closed Date
2015-10-14T07:49:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486853.8703573100
Y Coordinate
6942314.9354143200
Lat Long Location
3525 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1171802471
15-00470819
Service Request Number: 15-00470819 • Address: 2100 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00470819
Address
2100 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-20T08:03:02.000
Status
Closed
Created Date
2015-10-13T08:03:02.000
Update Date
2015-10-13T08:04:29.000
Closed Date
2015-10-13T08:04:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474758.1171331600
Y Coordinate
6948912.9229396800
Lat Long Location
2100 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1172941208
15-00476381
Service Request Number: 15-00476381 • Address: 3506 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00476381
Address
3506 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-16T14:10:01.000
Status
Closed
Created Date
2015-10-15T14:10:01.000
Update Date
2015-10-16T10:49:43.000
Closed Date
2015-10-16T10:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2473589.1806809400
Y Coordinate
6972367.7381589000
Lat Long Location
3506 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1173282959
15-00470850
Service Request Number: 15-00470850 • Address: 1333 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00470850
Address
1333 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-27T08:15:04.000
Status
Duplicate (closed)
Created Date
2015-10-13T08:15:04.000
Update Date
2015-10-13T11:52:39.000
Closed Date
2015-10-13T11:52:39.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477722.0102079600
Y Coordinate
6957713.4203283000
Lat Long Location
1333 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1172943315
15-00483772
Service Request Number: 15-00483772 • Address: 1405 CALDWELL AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00483772
Address
1405 CALDWELL AVE, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-29T16:39:56.000
Status
Closed
Created Date
2015-10-20T16:39:56.000
Update Date
2015-10-27T09:37:07.000
Closed Date
2015-10-27T09:37:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2505373.2802650100
Y Coordinate
6972877.0518913000
Lat Long Location
1405 CALDWELL AVE, DALLAS, TX
Unique Key
1173770158
15-00555288
Service Request Number: 15-00555288 • Address: 11250 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
15-00555288
Address
11250 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Code Compliance District Group
Service Request Type
Electronic Repair License - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-02-03T10:23:52.000
Status
Closed
Created Date
2015-12-04T10:23:52.000
Update Date
2016-02-01T08:51:22.000
Closed Date
2016-02-01T08:51:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499778.5324883900
Y Coordinate
7014945.1915735000
Lat Long Location
11250 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1178515926
15-00476452
Service Request Number: 15-00476452 • Address: 5511 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Department of Sanitation Services
Service Request Number
15-00476452
Address
5511 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-29T14:27:29.000
Status
Closed
Created Date
2015-10-15T14:27:29.000
Update Date
2015-10-19T13:12:06.000
Closed Date
2015-10-19T13:12:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485726.2413887100
Y Coordinate
6991479.4569911700
Lat Long Location
5511 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1173287223
15-00453946
Service Request Number: 15-00453946 • Address: 3024 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00453946
Address
3024 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-25T11:55:07.000
Status
Closed
Created Date
2015-10-01T11:55:07.000
Update Date
2015-10-02T09:12:48.000
Closed Date
2015-10-02T09:12:48.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2479051.9489986900
Y Coordinate
6946101.5907568000
Lat Long Location
3024 S POLK ST, DALLAS, TX, 75224
Unique Key
1171805495
15-00470856
Service Request Number: 15-00470856 • Address: 2300 S WAVERLY DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00470856
Address
2300 S WAVERLY DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-20T08:16:00.000
Status
Closed
Created Date
2015-10-13T08:16:00.000
Update Date
2015-10-13T08:17:24.000
Closed Date
2015-10-13T08:17:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475571.7614534800
Y Coordinate
6950049.5283982600
Lat Long Location
2300 S WAVERLY DR, DALLAS, TX, 75224
Unique Key
1172943747
15-00476193
Service Request Number: 15-00476193 • Address: 1518 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00476193
Address
1518 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-21T13:10:33.000
Status
Closed
Created Date
2015-10-15T13:10:33.000
Update Date
2015-10-28T15:48:32.000
Closed Date
2015-10-28T15:48:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476981.7892944500
Y Coordinate
6956603.8837187200
Lat Long Location
1518 W 12TH ST, DALLAS, TX, 75208
Unique Key
1173272679
15-00470588
Service Request Number: 15-00470588 • Address: 1511 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00470588
Address
1511 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-06T21:05:58.000
Status
Closed
Created Date
2015-10-12T21:05:58.000
Update Date
2015-10-12T21:55:12.000
Closed Date
2015-10-12T21:55:10.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2535378.8006814500
Y Coordinate
6937347.9670456800
Lat Long Location
1511 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1172925370
15-00470833
Service Request Number: 15-00470833 • Address: 1333 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00470833
Address
1333 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-27T08:10:02.000
Status
Closed
Created Date
2015-10-13T08:10:02.000
Update Date
2015-10-13T11:52:40.000
Closed Date
2015-10-13T11:52:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477722.0102079600
Y Coordinate
6957713.4203283000
Lat Long Location
1333 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1172942331
15-00506834
Service Request Number: 15-00506834 • Address: 6221 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
15-00506834
Address
6221 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-18T12:10:15.000
Status
Closed
Created Date
2015-11-03T12:10:15.000
Update Date
2015-11-20T17:26:26.000
Closed Date
2015-11-20T03:47:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2503623.4672731300
Y Coordinate
6991741.8075760500
Lat Long Location
6221 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1175316022
15-00513996
Service Request Number: 15-00513996 • Address: 238 N HOUSTON ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00513996
Address
238 N HOUSTON ST, DALLAS, TX 75202
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T14:41:18.000
Status
Closed
Created Date
2015-11-06T14:41:18.000
Update Date
2015-11-09T09:04:39.000
Closed Date
2015-11-09T09:04:39.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488461.1687987000
Y Coordinate
6970857.1224510000
Lat Long Location
238 N HOUSTON ST, DALLAS, TX, 75202
Unique Key
1175777272
15-00554600
Service Request Number: 15-00554600 • Address: 700 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00554600
Address
700 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-08T19:06:42.000
Status
Closed
Created Date
2015-12-03T19:06:42.000
Update Date
2015-12-05T12:43:32.000
Closed Date
2015-12-05T12:43:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527295.8491333100
Y Coordinate
6951067.2462596900
Lat Long Location
700 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1178464891
15-00555240
Service Request Number: 15-00555240 • Address: 2223 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00555240
Address
2223 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-20T10:12:16.000
Status
Closed
Created Date
2015-12-04T10:12:16.000
Update Date
2015-12-29T11:27:58.000
Closed Date
2015-12-29T11:27:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487919.3119193800
Y Coordinate
6949469.6610857600
Lat Long Location
2223 S EWING AVE, DALLAS, TX, 75216
Unique Key
1178513140
15-00506952
Service Request Number: 15-00506952 • Address: 1602 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00506952
Address
1602 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-12T12:53:36.000
Status
Closed
Created Date
2015-11-03T12:53:36.000
Update Date
2015-11-05T12:22:50.000
Closed Date
2015-11-05T12:22:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2486851.0735225800
Y Coordinate
6952226.4443976000
Lat Long Location
1602 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1175323246
15-00476373
Service Request Number: 15-00476373 • Address: 2204 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00476373
Address
2204 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-13T14:07:03.000
Status
Closed
Created Date
2015-10-15T14:07:03.000
Update Date
2015-12-14T17:08:30.000
Closed Date
2015-12-14T17:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2474451.7253713500
Y Coordinate
6954163.4188058500
Lat Long Location
2204 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1173282480
15-00483832
Service Request Number: 15-00483832 • Address: 101 S TENNANT ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00483832
Address
101 S TENNANT ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-27T17:12:54.000
Status
Closed
Created Date
2015-10-20T17:12:54.000
Update Date
2015-10-23T05:32:52.000
Closed Date
2015-10-23T05:32:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2473956.5588066700
Y Coordinate
6958024.7452013600
Lat Long Location
101 S TENNANT ST, DALLAS, TX, 75208
Unique Key
1173775604
15-00555368
Service Request Number: 15-00555368 • Address: 400 S EWING AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00555368
Address
400 S EWING AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-12-11T10:45:53.000
Status
Closed
Created Date
2015-12-04T10:45:53.000
Update Date
2015-12-04T10:53:21.000
Closed Date
2015-12-04T10:53:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487258.9601775400
Y Coordinate
6957823.8550859700
Lat Long Location
400 S EWING AVE, DALLAS, TX, 75203
Unique Key
1178521203
15-00514127
Service Request Number: 15-00514127 • Address: 1319 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00514127
Address
1319 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-20T15:20:38.000
Status
Duplicate (closed)
Created Date
2015-11-06T15:20:38.000
Update Date
2015-11-20T08:48:21.000
Closed Date
2015-11-20T08:48:21.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484217.0781063500
Y Coordinate
6953094.8109905600
Lat Long Location
1319 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1175784802
15-00483843
Service Request Number: 15-00483843 • Address: 599 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00483843
Address
599 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-03T17:19:01.000
Status
Closed
Created Date
2015-10-20T17:19:01.000
Update Date
2015-11-13T13:22:06.000
Closed Date
2015-11-13T13:22:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486431.0755675900
Y Coordinate
6949176.5782676800
Lat Long Location
599 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1173776225
15-00513973
Service Request Number: 15-00513973 • Address: 3224 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00513973
Address
3224 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-09T14:35:14.000
Status
Closed
Created Date
2015-11-06T14:35:14.000
Update Date
2015-11-06T15:30:14.000
Closed Date
2015-11-06T15:30:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477816.0762803300
Y Coordinate
6945383.5662668200
Lat Long Location
3224 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1175775603
15-00470939
Service Request Number: 15-00470939 • Address: 2577 N CENTRAL SERV W, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00470939
Address
2577 N CENTRAL SERV W, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-24T08:40:14.000
Status
Closed
Created Date
2015-10-13T08:40:14.000
Update Date
2015-10-21T06:08:11.000
Closed Date
2015-10-20T16:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492772.9954557900
Y Coordinate
6979419.3149267900
Lat Long Location
2577 N CENTRAL, DALLAS, TX, 75204
Unique Key
1172949376
15-00483784
Service Request Number: 15-00483784 • Address: 3023 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00483784
Address
3023 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-03T16:43:34.000
Status
Closed
Created Date
2015-10-20T16:43:34.000
Update Date
2015-11-30T08:49:08.000
Closed Date
2015-11-30T08:49:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489865.2624376200
Y Coordinate
6945581.9361844200
Lat Long Location
3023 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1173771171
15-00555347
Service Request Number: 15-00555347 • Address: 808 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00555347
Address
808 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-12-24T10:40:15.000
Status
Closed
Created Date
2015-12-04T10:40:15.000
Update Date
2015-12-08T10:06:18.000
Closed Date
2015-12-08T10:06:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475336.1709590100
Y Coordinate
6955466.0388582200
Lat Long Location
808 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1178519859
15-00453971
Service Request Number: 15-00453971 • Address: 6065 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00453971
Address
6065 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Sidewalk Violations Hazardous - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-08T12:02:46.000
Status
Closed
Created Date
2015-10-01T12:02:46.000
Update Date
2015-10-02T15:51:59.000
Closed Date
2015-10-02T15:51:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502176.9478015800
Y Coordinate
6991730.7604805800
Lat Long Location
6065 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1171806986
15-00454190
Service Request Number: 15-00454190 • Address: 133 W GROVER C WASHINGTON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00454190
Address
133 W GROVER C WASHINGTON AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-12T13:11:03.000
Status
Closed
Created Date
2015-10-01T13:11:03.000
Update Date
2015-10-06T09:06:57.000
Closed Date
2015-10-06T09:06:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2484069.0942226300
Y Coordinate
6948140.1570189300
Lat Long Location
133 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
Unique Key
1171820132
15-00477168
Service Request Number: 15-00477168 • Address: 2002 OAK GARDEN CT 75232 75232, DALLAS, TX • City Council District: 8
Service Request Number
15-00477168
Address
2002 OAK GARDEN CT 75232 75232, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T20:08:30.000
Status
Closed
Created Date
2015-10-15T20:08:30.000
Update Date
2015-10-27T18:28:16.000
Closed Date
2015-10-27T18:28:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476068.1829522100
Y Coordinate
6924649.3106395900
Lat Long Location
2002 OAK GARDEN CT, DALLAS, TX
Unique Key
1173334709
15-00481721
Service Request Number: 15-00481721 • Address: 1230 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00481721
Address
1230 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T18:06:36.000
Status
Closed
Created Date
2015-10-19T18:06:36.000
Update Date
2015-10-20T16:41:16.000
Closed Date
2015-10-20T16:41:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489140.9665187600
Y Coordinate
6950033.6146453900
Lat Long Location
1230 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1173642392
15-00514028
Service Request Number: 15-00514028 • Address: 1800 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00514028
Address
1800 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-13T14:53:19.000
Status
Closed
Created Date
2015-11-06T14:53:19.000
Update Date
2015-11-13T10:58:57.000
Closed Date
2015-11-13T10:58:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2494856.1930215200
Y Coordinate
6967441.0883579800
Lat Long Location
1800 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1175779417
15-00476602
Service Request Number: 15-00476602 • Address: 621 W NEELY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00476602
Address
621 W NEELY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-29T15:08:26.000
Status
Closed
Created Date
2015-10-15T15:08:26.000
Update Date
2015-10-21T08:32:20.000
Closed Date
2015-10-21T08:32:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481243.7033851800
Y Coordinate
6960007.5222008200
Lat Long Location
621 W NEELY ST, DALLAS, TX, 75208
Unique Key
1173296159
15-00476726
Service Request Number: 15-00476726 • Address: 4680 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00476726
Address
4680 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-04T15:43:14.000
Status
Closed
Created Date
2015-10-15T15:43:14.000
Update Date
2015-10-16T12:54:00.000
Closed Date
2015-10-16T12:53:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2460473.0732920500
Y Coordinate
6943400.7244692100
Lat Long Location
4680 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1173303534
15-00470933
Service Request Number: 15-00470933 • Address: 3000 S LEDBETTER DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00470933
Address
3000 S LEDBETTER DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-27T08:39:27.000
Status
Closed
Created Date
2015-10-13T08:39:27.000
Update Date
2015-10-13T08:42:15.000
Closed Date
2015-10-13T08:42:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453378.3516596100
Y Coordinate
6944537.3469322300
Lat Long Location
3000 S LEDBETTER DR, DALLAS, TX, 75211
Unique Key
1172948959
15-00476779
Service Request Number: 15-00476779 • Address: 211 N CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00476779
Address
211 N CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-13T15:54:38.000
Status
Closed
Created Date
2015-10-15T15:54:38.000
Update Date
2016-01-14T09:29:38.000
Closed Date
2016-01-14T09:29:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491414.1672129000
Y Coordinate
6959884.7485053300
Lat Long Location
211 N CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1173306776
15-00470885
Service Request Number: 15-00470885 • Address: 1331 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00470885
Address
1331 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-27T08:25:09.000
Status
Closed
Created Date
2015-10-13T08:25:09.000
Update Date
2015-10-13T11:48:50.000
Closed Date
2015-10-13T11:48:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477726.0610108800
Y Coordinate
6957711.9476274000
Lat Long Location
1331 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1172945498
15-00476812
Service Request Number: 15-00476812 • Address: 1206 N SELVA DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00476812
Address
1206 N SELVA DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T16:01:27.000
Status
Closed
Created Date
2015-10-15T16:01:27.000
Update Date
2015-10-15T16:08:39.000
Closed Date
2015-10-15T16:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2522293.5097175900
Y Coordinate
6992466.0801658400
Lat Long Location
1206 N SELVA DR, DALLAS, TX, 75218
Unique Key
1173308921
15-00477113
Service Request Number: 15-00477113 • Address: 1621 EAST SHORE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00477113
Address
1621 EAST SHORE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T18:36:32.000
Status
Closed
Created Date
2015-10-15T18:36:32.000
Update Date
2015-10-23T17:10:59.000
Closed Date
2015-10-23T17:10:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2533954.0857959100
Y Coordinate
6957081.6238815300
Lat Long Location
1621 EAST SHORE DR, DALLAS, TX, 75217
Unique Key
1173331038
15-00454379
Service Request Number: 15-00454379 • Address: 2454 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00454379
Address
2454 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-12T14:04:50.000
Status
Closed
Created Date
2015-10-01T14:04:50.000
Update Date
2015-11-05T16:23:14.000
Closed Date
2015-11-05T16:23:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482027.0529292700
Y Coordinate
6948314.2840062400
Lat Long Location
2454 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1171831540
15-00454368
Service Request Number: 15-00454368 • Address: 911 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00454368
Address
911 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-24T14:01:20.000
Status
Closed
Created Date
2015-10-01T14:01:20.000
Update Date
2015-12-08T16:46:49.000
Closed Date
2015-12-08T16:46:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2480552.8668581500
Y Coordinate
6922712.5649738800
Lat Long Location
911 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1171830627
15-00514042
Service Request Number: 15-00514042 • Address: 4809 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00514042
Address
4809 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-17T14:59:05.000
Status
Closed
Created Date
2015-11-06T14:59:05.000
Update Date
2015-11-12T09:32:18.000
Closed Date
2015-11-12T09:30:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2482127.1190484300
Y Coordinate
6996750.8186263200
Lat Long Location
4809 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1175780297
15-00476661
Service Request Number: 15-00476661 • Address: 631 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00476661
Address
631 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T15:24:56.000
Status
Closed
Created Date
2015-10-15T15:24:56.000
Update Date
2015-10-26T08:49:04.000
Closed Date
2015-10-26T08:49:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474302.7266355300
Y Coordinate
6959776.5350591900
Lat Long Location
631 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1173299600
15-00514147
Service Request Number: 15-00514147 • Address: 221 S GARRETT AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00514147
Address
221 S GARRETT AVE, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-17T15:24:17.000
Status
Closed
Created Date
2015-11-06T15:24:17.000
Update Date
2015-11-11T09:41:16.000
Closed Date
2015-11-11T09:41:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503124.7066475100
Y Coordinate
6976794.7356659200
Lat Long Location
221 S GARRETT AVE, DALLAS, TX, 75214
Unique Key
1175785928
15-00476929
Service Request Number: 15-00476929 • Address: 8240 S NORVELL DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00476929
Address
8240 S NORVELL DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-18T16:29:33.000
Status
Closed
Created Date
2015-10-15T16:29:33.000
Update Date
2015-10-15T19:09:06.000
Closed Date
2015-10-15T19:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528388.9727277500
Y Coordinate
6966984.3197095800
Lat Long Location
8240 S NORVELL DR, DALLAS, TX, 75227
Unique Key
1173318864
15-00476770
Service Request Number: 15-00476770 • Address: 300 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00476770
Address
300 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T15:53:42.000
Status
Closed
Created Date
2015-10-15T15:53:42.000
Update Date
2015-11-30T16:10:44.000
Closed Date
2015-11-30T16:05:19.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Proactive
X Coordinate
2560251.3127966500
Y Coordinate
6942180.2694796300
Lat Long Location
300 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1173306448
15-00477398
Service Request Number: 15-00477398 • Address: ROYAL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
15-00477398
Address
ROYAL LN & INWOOD RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-20T08:28:50.000
Status
Closed
Created Date
2015-10-16T08:28:50.000
Update Date
2015-10-18T15:10:45.000
Closed Date
2015-10-18T15:10:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484152.7314870200
Y Coordinate
7012605.0677163000
Unique Key
1173352208
15-00476624
Service Request Number: 15-00476624 • Address: 2921 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00476624
Address
2921 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T15:13:53.000
Status
Closed
Created Date
2015-10-15T15:13:53.000
Update Date
2015-11-30T09:36:17.000
Closed Date
2015-11-30T09:36:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498368.6429229200
Y Coordinate
6947370.4187975300
Lat Long Location
2921 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1173297368
15-00484061
Service Request Number: 15-00484061 • Address: 209 S WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00484061
Address
209 S WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-27T22:26:47.000
Status
Closed
Created Date
2015-10-20T22:26:47.000
Update Date
2015-10-23T12:12:29.000
Closed Date
2015-10-23T12:12:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2477175.8107234800
Y Coordinate
6957778.7483461100
Lat Long Location
209 S WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1173790176