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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00514008
Service Request Number: 15-00514008 • Address: 603 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00514008
Address
603 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-22T14:46:22.000
Status
Closed
Created Date
2015-11-06T14:46:22.000
Update Date
2015-11-25T12:07:00.000
Closed Date
2015-11-25T12:06:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476796.9261200700
Y Coordinate
6956227.0682820600
Lat Long Location
603 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1175778062
15-00481753
Service Request Number: 15-00481753 • Address: 1150 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00481753
Address
1150 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T18:41:06.000
Status
Closed
Created Date
2015-10-19T18:41:06.000
Update Date
2015-10-21T12:23:56.000
Closed Date
2015-10-21T12:23:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2478439.9956977600
Y Coordinate
6959434.5666814300
Lat Long Location
1150 W 7TH ST, DALLAS, TX, 75208
Unique Key
1173644466
15-00477119
Service Request Number: 15-00477119 • Address: 3244 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00477119
Address
3244 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-20T18:42:43.000
Status
Closed
Created Date
2015-10-15T18:42:43.000
Update Date
2015-10-16T16:30:17.000
Closed Date
2015-10-16T16:18:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479076.2060341600
Y Coordinate
6944120.8347926100
Lat Long Location
3244 S POLK ST, DALLAS, TX, 75224
Unique Key
1173331570
15-00484318
Service Request Number: 15-00484318 • Address: 1300 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00484318
Address
1300 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-28T08:24:12.000
Status
Closed
Created Date
2015-10-21T08:24:12.000
Update Date
2015-10-27T14:49:39.000
Closed Date
2015-10-27T14:49:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478036.3931180300
Y Coordinate
6949003.8105879900
Lat Long Location
1300 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1173806223
15-00476807
Service Request Number: 15-00476807 • Address: 300 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00476807
Address
300 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T16:00:42.000
Status
Closed
Created Date
2015-10-15T16:00:42.000
Update Date
2015-12-01T06:44:47.000
Closed Date
2015-11-30T06:43:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2560251.3127966500
Y Coordinate
6942180.2694796300
Lat Long Location
300 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1173308490
15-00477102
Service Request Number: 15-00477102 • Address: 5200 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00477102
Address
5200 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-18T18:17:09.000
Status
Closed
Created Date
2015-10-15T18:17:09.000
Update Date
2015-10-15T19:08:51.000
Closed Date
2015-10-15T19:00:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495190.7846834000
Y Coordinate
6935931.8081985600
Lat Long Location
5200 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1173330330
15-00484100
Service Request Number: 15-00484100 • Address: 400 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00484100
Address
400 N WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-11-10T03:59:52.000
Status
Closed
Created Date
2015-10-21T03:59:52.000
Update Date
2015-10-21T08:40:44.000
Closed Date
2015-10-21T08:40:43.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2478733.8479711100
Y Coordinate
6959152.1864727000
Lat Long Location
400 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1173793333
15-00476584
Service Request Number: 15-00476584 • Address: 3502 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00476584
Address
3502 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T15:02:52.000
Status
Closed
Created Date
2015-10-15T15:02:52.000
Update Date
2015-10-31T20:38:07.000
Closed Date
2015-10-31T20:38:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491441.8346693900
Y Coordinate
6943814.7403130100
Lat Long Location
3502 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1173295001
15-00514148
Service Request Number: 15-00514148 • Address: 300 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00514148
Address
300 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-13T15:24:43.000
Status
Closed
Created Date
2015-11-06T15:24:43.000
Update Date
2015-11-06T15:26:47.000
Closed Date
2015-11-06T15:26:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537973.3793303700
Y Coordinate
6945775.1245019400
Lat Long Location
300 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1175785997
15-00476545
Service Request Number: 15-00476545 • Address: 719 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00476545
Address
719 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-21T14:54:18.000
Status
Closed
Created Date
2015-10-15T14:54:18.000
Update Date
2015-11-05T13:11:59.000
Closed Date
2015-11-05T13:11:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474493.9606777400
Y Coordinate
6955793.7769545300
Lat Long Location
719 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1173292794
15-00455450
Service Request Number: 15-00455450 • Address: GRIFFIN ST W & E R L THORNTON ACRD S, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
15-00455450
Address
GRIFFIN ST W & E R L THORNTON ACRD S, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-16T09:21:30.000
Status
Closed
Created Date
2015-10-02T09:21:30.000
Update Date
2015-10-08T10:20:30.000
Closed Date
2015-10-08T10:20:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493625.1878835400
Y Coordinate
6968936.2447950400
Unique Key
1171907599
15-00477021
Service Request Number: 15-00477021 • Address: 1130 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00477021
Address
1130 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-29T17:04:58.000
Status
Closed
Created Date
2015-10-15T17:04:58.000
Update Date
2015-10-15T17:06:10.000
Closed Date
2015-10-15T17:06:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477578.4644396800
Y Coordinate
6962714.7511317700
Lat Long Location
1130 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1173325296
15-00454138
Service Request Number: 15-00454138 • Address: 800 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00454138
Address
800 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-02T12:48:18.000
Status
Closed
Created Date
2015-10-01T12:48:18.000
Update Date
2015-10-01T13:49:33.000
Closed Date
2015-10-01T13:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480555.1317805100
Y Coordinate
6939785.0061505500
Lat Long Location
800 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1171816628
15-00476623
Service Request Number: 15-00476623 • Address: 3521 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00476623
Address
3521 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-18T15:13:02.000
Status
Closed
Created Date
2015-10-15T15:13:02.000
Update Date
2015-10-15T16:00:27.000
Closed Date
2015-10-15T15:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488031.6768387300
Y Coordinate
6942287.4100009100
Lat Long Location
3521 S EWING AVE, DALLAS, TX, 75216
Unique Key
1173297286
16-00311386
Service Request Number: 16-00311386 • Address: S HAMPTON RD & W LEDBETTER DR, DALLAS, 75224, DALLAS, TX • City Council District: 3
Service Request Number
16-00311386
Address
S HAMPTON RD & W LEDBETTER DR, DALLAS, 75224, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-08-02T06:04:55.000
Status
Closed
Created Date
2016-06-27T06:04:55.000
Update Date
2016-09-22T12:10:09.000
Closed Date
2016-09-22T12:10:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473881.0279303600
Y Coordinate
6938353.1463144200
Unique Key
1215924358
15-00454385
Service Request Number: 15-00454385 • Address: 5403 CREEK ARBOR CT, DALLAS, TX 75287 • City Council District: 12
Service Request Number
15-00454385
Address
5403 CREEK ARBOR CT, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-07T14:08:00.000
Status
Closed
Created Date
2015-10-01T14:08:00.000
Update Date
2015-10-22T16:01:55.000
Closed Date
2015-10-22T16:01:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485330.3693999500
Y Coordinate
7049149.2430303000
Lat Long Location
5403 CREEK ARBOR CT, DALLAS, TX, 75287
Unique Key
1171831942
15-00483947
Service Request Number: 15-00483947 • Address: 225 N MURDEAUX LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00483947
Address
225 N MURDEAUX LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-03T18:26:49.000
Status
Closed
Created Date
2015-10-20T18:26:49.000
Update Date
2015-10-24T23:11:03.000
Closed Date
2015-10-24T23:11:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2524197.5135528700
Y Coordinate
6947866.3568640300
Lat Long Location
225 N MURDEAUX LN, DALLAS, TX, 75217
Unique Key
1173782576
15-00470940
Service Request Number: 15-00470940 • Address: 5530 N CENTRAL SERV E, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00470940
Address
5530 N CENTRAL SERV E, DALLAS, TX 75206
City Council District
14
Department
Park/Recreation Department
Service Request Type
Graffiti City Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-11-02T08:40:16.000
Status
Closed
Created Date
2015-10-13T08:40:16.000
Update Date
2015-10-14T09:30:38.000
Closed Date
2015-10-14T09:30:36.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496787.4335264500
Y Coordinate
6990225.1224351900
Lat Long Location
5530 N CENTRAL, DALLAS, TX, 75206
Unique Key
1172949439
15-00476578
Service Request Number: 15-00476578 • Address: 5739 WILLOW LN, DALLAS, TX • City Council District: 13
Service Request Number
15-00476578
Address
5739 WILLOW LN, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T15:01:18.000
Status
Closed
Created Date
2015-10-15T15:01:18.000
Update Date
2015-10-26T08:41:23.000
Closed Date
2015-10-26T08:41:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2486839.2938124800
Y Coordinate
7019511.5599500900
Lat Long Location
5739 WILLOW LN, DALLAS, TX
Unique Key
1173294658
15-00514140
Service Request Number: 15-00514140 • Address: 221 S GARRETT AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00514140
Address
221 S GARRETT AVE, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-17T15:22:44.000
Status
Closed
Created Date
2015-11-06T15:22:44.000
Update Date
2015-11-11T09:39:57.000
Closed Date
2015-11-11T09:39:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503124.7066475100
Y Coordinate
6976794.7356659200
Lat Long Location
221 S GARRETT AVE, DALLAS, TX, 75214
Unique Key
1175785540
15-00470989
Service Request Number: 15-00470989 • Address: 200 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00470989
Address
200 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-17T08:55:37.000
Status
Closed
Created Date
2015-10-13T08:55:37.000
Update Date
2016-06-30T10:06:00.000
Closed Date
2016-06-30T10:05:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478356.2245581000
Y Coordinate
6958532.9434425800
Lat Long Location
200 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1172952978
15-00483826
Service Request Number: 15-00483826 • Address: 1407 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00483826
Address
1407 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-25T17:09:02.000
Status
Closed
Created Date
2015-10-20T17:09:02.000
Update Date
2015-10-20T17:12:32.000
Closed Date
2015-10-20T17:12:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2474498.5497867400
Y Coordinate
6952581.0111891300
Lat Long Location
1407 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1173775233
15-00484199
Service Request Number: 15-00484199 • Address: 2800 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00484199
Address
2800 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-28T07:36:55.000
Status
Closed
Created Date
2015-10-21T07:36:55.000
Update Date
2015-10-27T14:50:25.000
Closed Date
2015-10-27T14:50:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471068.2695864200
Y Coordinate
6948865.4272801800
Lat Long Location
2800 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1173799176
15-00477077
Service Request Number: 15-00477077 • Address: 3000 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00477077
Address
3000 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-26T17:52:45.000
Status
Closed
Created Date
2015-10-15T17:52:45.000
Update Date
2015-12-15T08:55:26.000
Closed Date
2015-12-15T08:55:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498626.5255381400
Y Coordinate
6947475.5943100500
Lat Long Location
3000 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1173328808
15-00481771
Service Request Number: 15-00481771 • Address: 2603 N STEMMONS SERV W, DALLAS, TX 75207 • City Council District: 6
Service Request Number
15-00481771
Address
2603 N STEMMONS SERV W, DALLAS, TX 75207
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T18:57:15.000
Status
Closed
Created Date
2015-10-19T18:57:15.000
Update Date
2015-10-22T11:31:27.000
Closed Date
2015-10-22T11:31:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478256.4747045400
Y Coordinate
6980282.3441987100
Lat Long Location
2603 N STEMMONS, DALLAS, TX, 75207
Unique Key
1173645490
15-00514005
Service Request Number: 15-00514005 • Address: 837 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00514005
Address
837 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-22T14:44:36.000
Status
Closed
Created Date
2015-11-06T14:44:36.000
Update Date
2015-12-09T14:58:36.000
Closed Date
2015-12-09T14:58:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487541.9187689500
Y Coordinate
6959449.7173991500
Lat Long Location
837 E 10TH ST, DALLAS, TX, 75203
Unique Key
1175777813
15-00454367
Service Request Number: 15-00454367 • Address: 3000 S LEDBETTER DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00454367
Address
3000 S LEDBETTER DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T14:01:17.000
Status
Closed
Created Date
2015-10-01T14:01:17.000
Update Date
2015-10-01T14:02:42.000
Closed Date
2015-10-01T14:02:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453378.3516596100
Y Coordinate
6944537.3469322300
Lat Long Location
3000 S LEDBETTER DR, DALLAS, TX, 75211
Unique Key
1171830577
15-00476734
Service Request Number: 15-00476734 • Address: 2948 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00476734
Address
2948 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-30T15:46:04.000
Status
Closed
Created Date
2015-10-15T15:46:04.000
Update Date
2015-11-30T09:47:11.000
Closed Date
2015-11-30T09:47:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498165.7142152500
Y Coordinate
6947918.2975126600
Lat Long Location
2948 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1173304158
15-00477123
Service Request Number: 15-00477123 • Address: 3302 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00477123
Address
3302 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-16T18:48:47.000
Status
Closed
Created Date
2015-10-15T18:48:47.000
Update Date
2015-10-16T16:18:21.000
Closed Date
2015-10-16T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2521577.1296622400
Y Coordinate
6966158.9607690800
Lat Long Location
3302 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1173331840
15-00484326
Service Request Number: 15-00484326 • Address: 2310 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00484326
Address
2310 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T08:26:12.000
Status
Closed
Created Date
2015-10-21T08:26:12.000
Update Date
2015-10-21T08:30:17.000
Closed Date
2015-10-21T08:30:17.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535111.2896201000
Y Coordinate
6961402.2945739600
Lat Long Location
2310 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1173806741
15-00514129
Service Request Number: 15-00514129 • Address: 239 N WASHINGTON AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
15-00514129
Address
239 N WASHINGTON AVE, DALLAS, TX 75246
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-20T15:20:40.000
Status
Closed
Created Date
2015-11-06T15:20:40.000
Update Date
2015-11-06T17:22:14.000
Closed Date
2015-11-06T17:22:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498807.3067803600
Y Coordinate
6973817.2135591300
Lat Long Location
239 N WASHINGTON AVE, DALLAS, TX, 75246
Unique Key
1175784922
15-00477121
Service Request Number: 15-00477121 • Address: 9700 BRUTON RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00477121
Address
9700 BRUTON RD, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-26T18:45:16.000
Status
Closed
Created Date
2015-10-15T18:45:16.000
Update Date
2016-01-04T11:46:41.000
Closed Date
2016-01-04T11:46:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2535604.3528015300
Y Coordinate
6960258.2287750400
Lat Long Location
9700 BRUTON RD, DALLAS, TX, 75217
Unique Key
1173331704
15-00455251
Service Request Number: 15-00455251 • Address: MOJAVE DR & SHADOW CREEK DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
15-00455251
Address
MOJAVE DR & SHADOW CREEK DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-13T07:59:08.000
Status
Closed
Created Date
2015-10-02T07:59:08.000
Update Date
2015-11-10T15:38:56.000
Closed Date
2015-11-10T15:38:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2502223.7261007100
Y Coordinate
6925989.3525713100
Unique Key
1171893920
15-00484236
Service Request Number: 15-00484236 • Address: 6200 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00484236
Address
6200 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-04T07:49:16.000
Status
Closed
Created Date
2015-10-21T07:49:16.000
Update Date
2015-10-21T07:52:04.000
Closed Date
2015-10-21T07:52:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508483.5652121300
Y Coordinate
6977723.9925908800
Lat Long Location
6200 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1173800709
15-00453947
Service Request Number: 15-00453947 • Address: 10700 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00453947
Address
10700 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Drainage Ditch Repairs-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-07T11:55:21.000
Status
Closed
Created Date
2015-10-01T11:55:21.000
Update Date
2015-12-01T15:21:15.000
Closed Date
2015-12-01T15:21:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2521043.7148618700
Y Coordinate
7002044.7281584900
Lat Long Location
10700 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1171805555
15-00530067
Service Request Number: 15-00530067 • Address: 7979 WEST VIRGINIA DR, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00530067
Address
7979 WEST VIRGINIA DR, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T12:02:15.000
Status
Closed
Created Date
2015-11-17T12:02:15.000
Update Date
2015-11-17T14:32:45.000
Closed Date
2015-11-17T14:32:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467976.3814381700
Y Coordinate
6922956.2326679100
Lat Long Location
7979 WEST VIRGINIA DR, DALLAS, TX, 75237
Unique Key
1176866468
15-00484481
Service Request Number: 15-00484481 • Address: 5419 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00484481
Address
5419 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Burned Out Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-04-03T09:06:26.000
Status
Closed
Created Date
2015-10-21T09:06:26.000
Update Date
2016-05-09T15:07:00.000
Closed Date
2016-05-09T15:06:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503908.0767314700
Y Coordinate
6956857.4815823200
Lat Long Location
5419 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1173817414
15-00529801
Service Request Number: 15-00529801 • Address: 2711 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00529801
Address
2711 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-18T10:58:16.000
Status
Closed
Created Date
2015-11-17T10:58:16.000
Update Date
2015-11-17T11:31:12.000
Closed Date
2015-11-17T11:31:11.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498636.3552654900
Y Coordinate
6939205.3824693900
Lat Long Location
2711 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1176852244
15-00483877
Service Request Number: 15-00483877 • Address: 2225 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00483877
Address
2225 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-03T17:39:22.000
Status
Closed
Created Date
2015-10-20T17:39:22.000
Update Date
2015-11-16T12:47:26.000
Closed Date
2015-11-16T12:47:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474524.0254746100
Y Coordinate
6938417.1847745700
Lat Long Location
2225 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1173778201
15-00529966
Service Request Number: 15-00529966 • Address: 1531 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00529966
Address
1531 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T11:34:23.000
Status
Closed
Created Date
2015-11-17T11:34:23.000
Update Date
2015-11-19T08:33:50.000
Closed Date
2015-11-19T08:33:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489529.4986264200
Y Coordinate
6952187.3735233700
Lat Long Location
1531 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1176860295
15-00484776
Service Request Number: 15-00484776 • Address: 221 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00484776
Address
221 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-28T10:41:41.000
Status
Closed
Created Date
2015-10-21T10:41:41.000
Update Date
2015-10-21T10:43:06.000
Closed Date
2015-10-21T10:43:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485012.9280281100
Y Coordinate
6936843.0569722500
Lat Long Location
221 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1173836899
15-00484853
Service Request Number: 15-00484853 • Address: 2011 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00484853
Address
2011 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-04T11:10:22.000
Status
Closed
Created Date
2015-10-21T11:10:22.000
Update Date
2015-11-03T18:19:09.000
Closed Date
2015-11-03T18:19:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492302.5463878100
Y Coordinate
6944000.3351601400
Lat Long Location
2011 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1173842160
15-00530116
Service Request Number: 15-00530116 • Address: 343 W HOBSON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00530116
Address
343 W HOBSON AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-24T12:13:02.000
Status
Closed
Created Date
2015-11-17T12:13:02.000
Update Date
2015-11-20T14:19:47.000
Closed Date
2015-11-20T14:19:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483015.4020349700
Y Coordinate
6947202.7471949400
Lat Long Location
343 W HOBSON AVE, DALLAS, TX, 75224
Unique Key
1176868980
15-00484590
Service Request Number: 15-00484590 • Address: 700 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00484590
Address
700 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-28T09:39:52.000
Status
Closed
Created Date
2015-10-21T09:39:52.000
Update Date
2015-10-21T09:41:54.000
Closed Date
2015-10-21T09:41:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480799.1163474500
Y Coordinate
6949038.4847193900
Lat Long Location
700 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1173824371
15-00530056
Service Request Number: 15-00530056 • Address: 2431 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00530056
Address
2431 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-26T11:59:22.000
Status
Closed
Created Date
2015-11-17T11:59:22.000
Update Date
2015-12-01T12:55:33.000
Closed Date
2015-12-01T12:55:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496922.6924221100
Y Coordinate
6966963.5504874600
Lat Long Location
2431 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1176865834
15-00525424
Service Request Number: 15-00525424 • Address: 3062 PONDER PL, DALLAS, TX • City Council District: 13
Service Request Number
15-00525424
Address
3062 PONDER PL, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-01T16:30:12.000
Status
Closed
Created Date
2015-11-13T16:30:12.000
Update Date
2015-11-16T12:30:40.000
Closed Date
2015-11-16T12:30:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2467289.2860181600
Y Coordinate
7008320.8966745000
Lat Long Location
3062 PONDER PL, DALLAS, TX
Unique Key
1176562430
15-00514631
Service Request Number: 15-00514631 • Address: 3037 N STEMMONS SERV W, DALLAS, TX 75247 • City Council District: 6
Service Request Number
15-00514631
Address
3037 N STEMMONS SERV W, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-23T02:34:49.000
Status
Closed
Created Date
2015-11-07T02:34:49.000
Update Date
2016-04-06T11:00:13.000
Closed Date
2016-04-06T11:00:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472943.6341993500
Y Coordinate
6982107.6426068800
Lat Long Location
3037 N STEMMONS, DALLAS, TX, 75247
Unique Key
1175819496
15-00484602
Service Request Number: 15-00484602 • Address: 1625 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00484602
Address
1625 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-18T09:43:46.000
Status
Closed
Created Date
2015-10-21T09:43:46.000
Update Date
2015-11-12T13:55:18.000
Closed Date
2015-11-12T13:52:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537755.7168914500
Y Coordinate
6957525.0803466700
Lat Long Location
1625 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1173825124
15-00476945
Service Request Number: 15-00476945 • Address: 107 S IRA AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00476945
Address
107 S IRA AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T16:34:24.000
Status
Closed
Created Date
2015-10-15T16:34:24.000
Update Date
2015-10-16T14:39:43.000
Closed Date
2015-10-16T14:39:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455263.8148523600
Y Coordinate
6957912.0835694300
Lat Long Location
107 S IRA AVE, DALLAS, TX, 75211
Unique Key
1173320321
15-00483945
Service Request Number: 15-00483945 • Address: 1100 N COLLETT AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00483945
Address
1100 N COLLETT AVE, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-21T18:25:58.000
Status
Closed
Created Date
2015-10-20T18:25:58.000
Update Date
2015-10-21T12:05:03.000
Closed Date
2015-10-21T11:48:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2500286.0617988400
Y Coordinate
6979418.1526218000
Lat Long Location
1100 N COLLETT AVE, DALLAS, TX, 75214
Unique Key
1173782450
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