311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

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15-00490228
Service Request Number: 15-00490228 • Address: 2100 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
15-00490228
Address
2100 N GARRETT AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-08T11:38:55.000
Status
Closed
Created Date
2015-10-24T11:38:55.000
Update Date
2015-11-05T15:34:57.000
Closed Date
2015-11-05T15:34:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497516.1759716400
Y Coordinate
6982398.7726204200
Lat Long Location
2100 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1174218257
15-00542930
Service Request Number: 15-00542930 • Address: 2416 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00542930
Address
2416 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T16:00:41.000
Status
Closed
Created Date
2015-11-24T16:00:41.000
Update Date
2015-11-24T16:02:42.000
Closed Date
2015-11-24T16:02:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489536.5639039600
Y Coordinate
6948660.4013862400
Lat Long Location
2416 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1177675574
15-00530516
Service Request Number: 15-00530516 • Address: 6311 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00530516
Address
6311 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-26T14:23:32.000
Status
Closed
Created Date
2015-11-17T14:23:32.000
Update Date
2016-05-18T11:00:22.000
Closed Date
2016-05-18T11:00:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508650.4489210400
Y Coordinate
6978050.2514628000
Lat Long Location
6311 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1176891946
15-00530480
Service Request Number: 15-00530480 • Address: 3103 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00530480
Address
3103 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-01-04T14:12:05.000
Status
Closed
Created Date
2015-11-17T14:12:05.000
Update Date
2016-01-05T14:14:09.000
Closed Date
2016-01-05T14:14:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501324.0733955000
Y Coordinate
6940788.5908961000
Lat Long Location
3103 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1176890125
15-00507594
Service Request Number: 15-00507594 • Address: 207 E CAMP WISDOM RD, DALLAS, TX 75241 • City Council District: 3
Service Request Number
15-00507594
Address
207 E CAMP WISDOM RD, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-17T15:59:08.000
Status
Closed
Created Date
2015-11-03T15:59:08.000
Update Date
2015-12-23T09:43:04.000
Closed Date
2015-12-23T09:43:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485110.1132169900
Y Coordinate
6928057.3276009200
Lat Long Location
207 E CAMP WISDOM RD, DALLAS, TX, 75241
Unique Key
1175361441
15-00543206
Service Request Number: 15-00543206 • Address: 7765 LA MANGA DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
15-00543206
Address
7765 LA MANGA DR, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-07T18:51:13.000
Status
Closed
Created Date
2015-11-24T18:51:13.000
Update Date
2015-12-01T11:11:08.000
Closed Date
2015-12-01T11:11:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2497954.7044359500
Y Coordinate
7040343.2913680200
Lat Long Location
7765 LA MANGA DR, DALLAS, TX, 75248
Unique Key
1177697253
15-00519155
Service Request Number: 15-00519155 • Address: 3110 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00519155
Address
3110 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-17T15:40:06.000
Status
Closed
Created Date
2015-11-10T15:40:06.000
Update Date
2015-11-11T11:22:00.000
Closed Date
2015-11-11T11:21:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501441.7881762900
Y Coordinate
6940812.5763849200
Lat Long Location
3110 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1176136893
15-00543322
Service Request Number: 15-00543322 • Address: 3316 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00543322
Address
3316 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-02T00:39:43.000
Status
Closed
Created Date
2015-11-25T00:39:43.000
Update Date
2015-11-25T12:14:03.000
Closed Date
2015-11-25T12:14:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2500317.0863425100
Y Coordinate
6948483.9123135200
Lat Long Location
3316 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1177705859
15-00542960
Service Request Number: 15-00542960 • Address: 2711 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00542960
Address
2711 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T16:08:34.000
Status
Closed
Created Date
2015-11-24T16:08:34.000
Update Date
2015-12-17T09:09:43.000
Closed Date
2015-12-17T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489509.3216274200
Y Coordinate
6947143.6949804500
Lat Long Location
2711 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1177678167
15-00530558
Service Request Number: 15-00530558 • Address: 2004 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00530558
Address
2004 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-26T14:35:22.000
Status
Closed
Created Date
2015-11-17T14:35:22.000
Update Date
2015-12-02T14:34:05.000
Closed Date
2015-12-02T14:34:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2495340.0881933200
Y Coordinate
6967059.5479668500
Lat Long Location
2004 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1176894164
15-00530468
Service Request Number: 15-00530468 • Address: 347 E SUFFOLK AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00530468
Address
347 E SUFFOLK AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T14:08:54.000
Status
Duplicate (closed)
Created Date
2015-11-17T14:08:54.000
Update Date
2015-11-24T13:02:49.000
Closed Date
2015-11-24T13:02:49.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485009.3800522000
Y Coordinate
6955044.8854292100
Lat Long Location
347 E SUFFOLK AVE, DALLAS, TX, 75203
Unique Key
1176889296
15-00496977
Service Request Number: 15-00496977 • Address: 600 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00496977
Address
600 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-11T12:09:35.000
Status
Closed
Created Date
2015-10-28T12:09:35.000
Update Date
2015-11-03T08:43:03.000
Closed Date
2015-11-03T08:43:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2480744.5146123400
Y Coordinate
6956283.4012425400
Lat Long Location
600 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1174684878
15-00530831
Service Request Number: 15-00530831 • Address: 2900 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00530831
Address
2900 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-26T15:45:45.000
Status
Closed
Created Date
2015-11-17T15:45:45.000
Update Date
2015-11-20T07:36:12.000
Closed Date
2015-11-20T07:36:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495820.8119844000
Y Coordinate
6950920.6266489000
Lat Long Location
2900 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1176909588
15-00530924
Service Request Number: 15-00530924 • Address: 4401 COLGATE AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00530924
Address
4401 COLGATE AVE, DALLAS, TX 75225
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-30T16:11:46.000
Status
Closed
Created Date
2015-11-17T16:11:46.000
Update Date
2016-03-25T16:55:15.000
Closed Date
2016-03-25T16:55:13.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2487266.7490874300
Y Coordinate
6999913.2398933300
Lat Long Location
4401 COLGATE AVE, DALLAS, TX, 75225
Unique Key
1176916273
15-00543024
Service Request Number: 15-00543024 • Address: 411 N PATTON AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00543024
Address
411 N PATTON AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-04T16:26:37.000
Status
Closed
Created Date
2015-11-24T16:26:37.000
Update Date
2016-03-01T10:12:48.000
Closed Date
2016-03-01T10:12:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484873.9675036000
Y Coordinate
6960530.6683135600
Lat Long Location
411 N PATTON AVE, DALLAS, TX, 75203
Unique Key
1177684870
15-00530423
Service Request Number: 15-00530423 • Address: 3300 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00530423
Address
3300 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-24T13:47:41.000
Status
Closed
Created Date
2015-11-17T13:47:41.000
Update Date
2016-08-26T10:22:47.000
Closed Date
2016-08-26T10:22:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477870.8573999100
Y Coordinate
6944621.2225964000
Lat Long Location
3300 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1176886354
15-00507457
Service Request Number: 15-00507457 • Address: 7700 W GREENWAY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00507457
Address
7700 W GREENWAY BLVD, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-10T15:23:26.000
Status
Closed
Created Date
2015-11-03T15:23:26.000
Update Date
2015-11-09T10:33:17.000
Closed Date
2015-11-06T07:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485089.3281361600
Y Coordinate
6996058.5995264600
Lat Long Location
7700 W GREENWAY BLVD, DALLAS, TX, 75209
Unique Key
1175352728
15-00543142
Service Request Number: 15-00543142 • Address: 316 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00543142
Address
316 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-27T17:24:01.000
Status
Closed
Created Date
2015-11-24T17:24:01.000
Update Date
2015-11-25T08:13:15.000
Closed Date
2015-11-25T08:11:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522108.7600647500
Y Coordinate
6945943.6860032900
Lat Long Location
316 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1177693110
15-00543018
Service Request Number: 15-00543018 • Address: 2419 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00543018
Address
2419 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T16:25:58.000
Status
Closed
Created Date
2015-11-24T16:25:58.000
Update Date
2015-12-16T08:50:03.000
Closed Date
2015-12-16T08:50:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489498.0026218300
Y Coordinate
6948479.3846263900
Lat Long Location
2419 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1177684459
15-00542985
Service Request Number: 15-00542985 • Address: 2619 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00542985
Address
2619 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T16:16:36.000
Status
Closed
Created Date
2015-11-24T16:16:36.000
Update Date
2015-12-29T11:59:10.000
Closed Date
2015-12-29T11:59:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489503.9921756100
Y Coordinate
6947742.1404565900
Lat Long Location
2619 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1177680890
15-00530353
Service Request Number: 15-00530353 • Address: 4215 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00530353
Address
4215 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-04T13:19:27.000
Status
Closed
Created Date
2015-11-17T13:19:27.000
Update Date
2016-01-14T14:34:01.000
Closed Date
2016-01-14T14:33:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2500914.8991840300
Y Coordinate
6960369.5352311400
Lat Long Location
4215 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1176882203
15-00530467
Service Request Number: 15-00530467 • Address: 2100 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 2
Service Request Number
15-00530467
Address
2100 N STEMMONS FWY, DALLAS, TX 75207
City Council District
2
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-01-01T14:08:54.000
Status
Closed
Created Date
2015-11-17T14:08:54.000
Update Date
2015-12-18T15:09:35.000
Closed Date
2015-12-18T15:09:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483516.5932474200
Y Coordinate
6978553.1311142300
Lat Long Location
2100 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1176889298
15-00490003
Service Request Number: 15-00490003 • Address: 5415 W MOCKINGBIRD LN, DALLAS, TX 75209 • Department: Code Compliance District Group
Service Request Number
15-00490003
Address
5415 W MOCKINGBIRD LN, DALLAS, TX 75209
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-31T08:04:50.000
Status
Open
Created Date
2015-10-24T08:04:50.000
Update Date
2015-12-31T16:09:56.000
Closed Date
2015-10-24T08:04:50.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
2484956.1418143300
Y Coordinate
6991476.3768716500
Lat Long Location
5415 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1174204000
16-00140909
Service Request Number: 16-00140909 • Address: 935 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
16-00140909
Address
935 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-05-17T10:49:05.000
Status
Closed
Created Date
2016-04-05T10:49:05.000
Update Date
2016-05-18T10:04:13.000
Closed Date
2016-05-18T10:04:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479396.8016474400
Y Coordinate
6956697.4360270400
Lat Long Location
935 W 12TH ST, DALLAS, TX, 75208
Unique Key
1199727325
15-00454588
Service Request Number: 15-00454588 • Address: 501 N GOOD LATIMER EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00454588
Address
501 N GOOD LATIMER EXPY, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-07T15:10:33.000
Status
Closed
Created Date
2015-10-01T15:10:33.000
Update Date
2015-10-07T16:16:46.000
Closed Date
2015-10-07T16:10:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2494345.7163814000
Y Coordinate
6973104.5712290700
Lat Long Location
501 N GOOD LATIMER EXPY, DALLAS, TX, 75204
Unique Key
1171845350
15-00530405
Service Request Number: 15-00530405 • Address: 6315 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00530405
Address
6315 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-26T13:37:22.000
Status
Closed
Created Date
2015-11-17T13:37:22.000
Update Date
2016-03-17T12:46:53.000
Closed Date
2016-03-17T12:46:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508658.5046995100
Y Coordinate
6978059.2915367700
Lat Long Location
6315 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1176885391
15-00497058
Service Request Number: 15-00497058 • Address: 3415 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00497058
Address
3415 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-06T12:46:40.000
Status
Closed
Created Date
2015-10-28T12:46:40.000
Update Date
2015-10-30T10:19:48.000
Closed Date
2015-10-30T10:19:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486852.2132869500
Y Coordinate
6942779.7178927200
Lat Long Location
3415 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1174689671
15-00530456
Service Request Number: 15-00530456 • Address: 363 E SUFFOLK AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00530456
Address
363 E SUFFOLK AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T14:03:52.000
Status
Closed
Created Date
2015-11-17T14:03:52.000
Update Date
2015-11-24T13:04:17.000
Closed Date
2015-11-24T13:04:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485036.6082261400
Y Coordinate
6955032.8776944700
Lat Long Location
363 E SUFFOLK AVE, DALLAS, TX, 75203
Unique Key
1176888560
15-00542986
Service Request Number: 15-00542986 • Address: 669 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00542986
Address
669 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-04T16:16:38.000
Status
Closed
Created Date
2015-11-24T16:16:38.000
Update Date
2015-12-01T07:44:38.000
Closed Date
2015-11-25T15:53:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473681.5271027400
Y Coordinate
6955906.3932675800
Lat Long Location
669 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1177680942
15-00501574
Service Request Number: 15-00501574 • Address: 2907 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00501574
Address
2907 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-08T12:05:49.000
Status
Closed
Created Date
2015-10-30T12:05:49.000
Update Date
2015-11-29T21:15:15.000
Closed Date
2015-11-29T21:15:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473527.4542306000
Y Coordinate
6969867.6879311900
Lat Long Location
2907 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1174971369
15-00497083
Service Request Number: 15-00497083 • Address: 625 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00497083
Address
625 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-04T12:53:24.000
Status
Closed
Created Date
2015-10-28T12:53:24.000
Update Date
2015-11-02T12:08:28.000
Closed Date
2015-11-02T12:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487153.6479251700
Y Coordinate
6961832.5405623000
Lat Long Location
625 N EWING AVE, DALLAS, TX, 75203
Unique Key
1174691009
15-00530912
Service Request Number: 15-00530912 • Address: 355 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00530912
Address
355 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-24T16:09:40.000
Status
Closed
Created Date
2015-11-17T16:09:40.000
Update Date
2016-08-26T10:38:12.000
Closed Date
2016-08-26T10:38:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2463019.9289628900
Y Coordinate
6958417.9523190300
Lat Long Location
355 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1176915249
15-00543260
Service Request Number: 15-00543260 • Address: 2804 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00543260
Address
2804 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-25T20:44:19.000
Status
Closed
Created Date
2015-11-24T20:44:19.000
Update Date
2015-11-25T12:14:49.000
Closed Date
2015-11-25T11:28:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2463266.1170287500
Y Coordinate
6945951.5721508300
Lat Long Location
2804 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1177701076
15-00519240
Service Request Number: 15-00519240 • Address: 2730 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00519240
Address
2730 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-17T15:56:35.000
Status
Closed
Created Date
2015-11-10T15:56:35.000
Update Date
2016-03-31T13:09:53.000
Closed Date
2016-03-31T13:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521288.5408714400
Y Coordinate
6964083.1060373000
Lat Long Location
2730 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1176141749
15-00519154
Service Request Number: 15-00519154 • Address: 2690 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00519154
Address
2690 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-23T15:40:02.000
Status
Closed
Created Date
2015-11-10T15:40:02.000
Update Date
2015-12-08T15:46:37.000
Closed Date
2015-12-08T15:46:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493486.5763934700
Y Coordinate
6980537.5993525800
Lat Long Location
2690 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1176136840
15-00530842
Service Request Number: 15-00530842 • Address: 3241 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00530842
Address
3241 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T15:49:25.000
Status
Closed
Created Date
2015-11-17T15:49:25.000
Update Date
2015-11-18T10:04:19.000
Closed Date
2015-11-18T10:04:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527049.3905801700
Y Coordinate
6966050.0713160500
Lat Long Location
3241 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1176910278
15-00507542
Service Request Number: 15-00507542 • Address: 716 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00507542
Address
716 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-17T15:46:59.000
Status
Closed
Created Date
2015-11-03T15:46:59.000
Update Date
2015-11-20T14:57:40.000
Closed Date
2015-11-20T14:57:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480588.5636972700
Y Coordinate
6959139.5744284700
Lat Long Location
716 W 8TH ST, DALLAS, TX, 75208
Unique Key
1175358295
15-00490309
Service Request Number: 15-00490309 • Address: 251 E TILDEN ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00490309
Address
251 E TILDEN ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-09T12:54:21.000
Status
Closed
Created Date
2015-10-24T12:54:21.000
Update Date
2015-10-28T08:40:30.000
Closed Date
2015-10-28T08:40:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484623.4737545600
Y Coordinate
6964430.4425874500
Lat Long Location
251 E TILDEN ST, DALLAS, TX, 75203
Unique Key
1174223275
15-00519200
Service Request Number: 15-00519200 • Address: 5509 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
15-00519200
Address
5509 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-23T15:49:17.000
Status
Closed
Created Date
2015-11-10T15:49:17.000
Update Date
2015-11-13T14:41:58.000
Closed Date
2015-11-13T14:41:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2484727.4968986100
Y Coordinate
6996755.9909963900
Lat Long Location
5509 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1176139514
15-00507672
Service Request Number: 15-00507672 • Address: 1144 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00507672
Address
1144 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-10T16:13:29.000
Status
Closed
Created Date
2015-11-03T16:13:29.000
Update Date
2016-02-10T15:42:17.000
Closed Date
2016-02-10T15:42:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2521962.5799678900
Y Coordinate
6953789.5659756800
Lat Long Location
1144 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1175366879
15-00519217
Service Request Number: 15-00519217 • Address: 309 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00519217
Address
309 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-17T15:52:21.000
Status
Closed
Created Date
2015-11-10T15:52:21.000
Update Date
2016-03-01T11:07:25.000
Closed Date
2016-03-01T11:07:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486277.1102263300
Y Coordinate
6960450.4670525500
Lat Long Location
309 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1176140589
15-00454457
Service Request Number: 15-00454457 • Address: 2800 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
15-00454457
Address
2800 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Police Department
Service Request Type
Traffic Violations - Chronic (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T14:35:46.000
Status
Closed
Created Date
2015-10-01T14:35:46.000
Update Date
2015-10-09T05:30:14.000
Closed Date
2015-10-09T05:30:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471099.9762328700
Y Coordinate
6943251.3792139100
Lat Long Location
2800 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1171837185
15-00543177
Service Request Number: 15-00543177 • Address: 3310 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00543177
Address
3310 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-01T18:05:25.000
Status
Closed
Created Date
2015-11-24T18:05:25.000
Update Date
2015-11-25T12:14:52.000
Closed Date
2015-11-25T12:14:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500251.8955150500
Y Coordinate
6948445.1156781100
Lat Long Location
3310 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1177695244
15-00543223
Service Request Number: 15-00543223 • Address: 139 S FIELD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
15-00543223
Address
139 S FIELD ST, DALLAS, TX 75202
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-10T19:22:45.000
Status
Closed
Created Date
2015-11-24T19:22:45.000
Update Date
2015-11-25T15:55:19.000
Closed Date
2015-11-25T15:55:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490649.5655782200
Y Coordinate
6970922.2946933500
Lat Long Location
139 S FIELD ST, DALLAS, TX, 75202
Unique Key
1177698487
15-00530737
Service Request Number: 15-00530737 • Address: 902 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00530737
Address
902 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-11-20T15:21:16.000
Status
Closed
Created Date
2015-11-17T15:21:16.000
Update Date
2015-11-18T15:06:28.000
Closed Date
2015-11-18T15:06:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487947.1679848100
Y Coordinate
6954738.8978555700
Lat Long Location
902 E WACO AVE, DALLAS, TX, 75216
Unique Key
1176904264
15-00542963
Service Request Number: 15-00542963 • Address: 2633 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00542963
Address
2633 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-11T16:08:40.000
Status
Closed
Created Date
2015-11-24T16:08:40.000
Update Date
2015-12-16T08:55:47.000
Closed Date
2015-12-16T08:55:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489504.7764598500
Y Coordinate
6947654.5775446700
Lat Long Location
2633 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1177678344
16-00072623
Service Request Number: 16-00072623 • Address: E ILLINOIS AVE & E OVERTON RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
16-00072623
Address
E ILLINOIS AVE & E OVERTON RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-03-29T12:36:34.000
Status
Closed
Created Date
2016-02-23T12:36:34.000
Update Date
2016-04-23T13:22:42.000
Closed Date
2016-04-23T13:22:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2499203.7729351900
Y Coordinate
6947844.7116201800
Unique Key
1191749021
15-00543220
Service Request Number: 15-00543220 • Address: 223 N HENDERSON AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
15-00543220
Address
223 N HENDERSON AVE, DALLAS, TX 75214
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-03T19:18:40.000
Status
Closed
Created Date
2015-11-24T19:18:40.000
Update Date
2015-11-26T06:20:48.000
Closed Date
2015-11-26T06:20:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2503003.8524311100
Y Coordinate
6978062.1401095300
Lat Long Location
223 N HENDERSON AVE, DALLAS, TX, 75214
Unique Key
1177698336
15-00496749
Service Request Number: 15-00496749 • Address: 1100 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00496749
Address
1100 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Management Services
Service Request Type
Environmental Quality General Request - OEQ
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-11T11:08:02.000
Status
Closed
Created Date
2015-10-28T11:08:02.000
Update Date
2015-11-06T17:19:22.000
Closed Date
2015-11-06T17:19:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535392.4302552400
Y Coordinate
6940473.5591189200
Lat Long Location
1100 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1174672335
15-00497013
Service Request Number: 15-00497013 • Address: 6220 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00497013
Address
6220 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-11-11T12:28:58.000
Status
Closed
Created Date
2015-10-28T12:28:58.000
Update Date
2015-10-28T12:29:48.000
Closed Date
2015-10-28T12:29:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508525.4965350600
Y Coordinate
6977770.3191958200
Lat Long Location
6220 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1174687064