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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00478702
Service Request Number: 20-00478702 • Address: 2910 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00478702
Address
2910 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T12:21:27.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-05-08T12:21:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76153782315733000,-96.77906064445051000)
Unique Key
500t000000VBLeGAAX
20-00540813
Service Request Number: 20-00540813 • Address: 6948 CLAYTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00540813
Address
6948 CLAYTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-25T15:29:43.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-05-25T15:29:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81394346712662000,-96.73918153350421000)
Unique Key
500t000000VDy7iAAD
20-00109316
Service Request Number: 20-00109316 • Address: 3220 PARK ROW AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00109316
Address
3220 PARK ROW AVE, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-01T10:42:09.000
Updated Date
2020-07-12T01:07:39.000
Closed Date
2020-02-01T10:42:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77521745789363000,-96.76569414655366000)
Unique Key
500t000000R4jFEAAZ
19-01182291
Service Request Number: 19-01182291 • Address: 837 HAVENDON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
19-01182291
Address
837 HAVENDON CIR, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-10-04T10:52:42.000
Updated Date
2020-07-12T01:07:52.000
Closed Date
2019-10-04T10:52:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73701130332939000,-96.81968424224232000)
Unique Key
500t000000N4HxrAAF
20-00371965
Service Request Number: 20-00371965 • Address: 2175 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00371965
Address
2175 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-04-11T21:10:57.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-11T21:10:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81589561951696500,-96.75307038729639000)
Unique Key
500t000000TFoE2AAL
20-00557309
Service Request Number: 20-00557309 • Address: 277 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00557309
Address
277 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-05-29T07:28:56.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-05-29T07:28:56.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85244931490460000,-96.71739883781830000)
Unique Key
500t000000VubJwAAJ
19-01245594
Service Request Number: 19-01245594 • Address: 13015 CHANDLER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01245594
Address
13015 CHANDLER DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-10-22T15:13:53.000
Updated Date
2020-07-12T02:02:28.000
Closed Date
2019-10-22T15:13:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93014672353527000,-96.71644168079928000)
Unique Key
500t000000NZwGhAAL
20-00498798
Service Request Number: 20-00498798 • Address: 2103 BENNETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00498798
Address
2103 BENNETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-05-13T21:26:01.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-05-13T21:26:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81031174431223000,-96.77911152383531000)
Unique Key
500t000000VCQrlAAH
20-00462792
Service Request Number: 20-00462792 • Address: 6809 STICHTER AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00462792
Address
6809 STICHTER AVE, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T08:47:40.000
Updated Date
2020-07-12T01:06:30.000
Closed Date
2020-05-05T08:47:40.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.88115063770237600,-96.78833891300137000)
Unique Key
500t000000VApHEAA1
19-01453110
Service Request Number: 19-01453110 • Address: 3457 CRESTVIEW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
19-01453110
Address
3457 CRESTVIEW DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-21T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-19T20:22:12.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-12-19T20:22:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82440360945731000,-96.82236109657585000)
Unique Key
500t000000PyNcCAAV
20-00275981
Service Request Number: 20-00275981 • Address: 3554 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00275981
Address
3554 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:10:36.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-03-17T22:10:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75069676360502000,-96.87716008413142000)
Unique Key
500t000000T5V6fAAF
20-00324720
Service Request Number: 20-00324720 • Address: 1511 AMITY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00324720
Address
1511 AMITY LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-03-31T06:18:52.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-31T06:18:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73848353379464000,-96.64377169411729000)
Unique Key
500t000000TEP4yAAH
20-00611139
Service Request Number: 20-00611139 • Address: 9323 CLEARHURST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00611139
Address
9323 CLEARHURST DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:50:35.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-12T14:50:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87212567485090000,-96.72698923074194000)
Unique Key
500t000000VwnIjAAJ
20-00237114
Service Request Number: 20-00237114 • Address: S COCKRELL HILL RD & W CAMP WISDOM RD, DALLAS, TX, 75236 • Department: Public Works
Service Request Number
20-00237114
Address
S COCKRELL HILL RD & W CAMP WISDOM RD, DALLAS, TX, 75236
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-08T23:59:00.000
Status
Closed
Created Date
2020-03-07T13:35:46.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-03-07T13:35:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66205293267583000,-96.89130597169269000)
Unique Key
500t000000SnTiRAAV
20-00482862
Service Request Number: 20-00482862 • Address: 9626 NORTHCLIFF DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00482862
Address
9626 NORTHCLIFF DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-05-10T11:00:40.000
Updated Date
2020-07-12T01:06:50.000
Closed Date
2020-05-10T11:00:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84724046676388000,-96.71064636690718000)
Unique Key
500t000000VBqYoAAL
20-00619567
Service Request Number: 20-00619567 • Address: 2806 THOMAS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00619567
Address
2806 THOMAS AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T22:27:44.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-06-15T22:27:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79603163093223400,-96.79772072255697000)
Unique Key
500t000000Vx7MOAAZ
19-01373369
Service Request Number: 19-01373369 • Address: 3420 KINKAID CIR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01373369
Address
3420 KINKAID CIR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-28T00:59:00.000
Status
Closed
Created Date
2019-11-26T14:42:32.000
Updated Date
2020-07-12T01:08:28.000
Closed Date
2019-11-26T14:42:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87677177275599000,-96.86438797003623000)
Unique Key
500t000000OdTSyAAN
20-00615367
Service Request Number: 20-00615367 • Address: 7422 CRAIGSHIRE AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00615367
Address
7422 CRAIGSHIRE AVE, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:55:44.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-06-15T08:55:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88092589034022000,-96.74292665849640000)
Unique Key
500t000000VwxA2AAJ
20-00668044
Service Request Number: 20-00668044 • Address: 4700 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00668044
Address
4700 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-29T06:16:55.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-06-29T06:16:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75253915868314000,-96.75727096603386000)
Unique Key
500t000000WvpaiAAB
20-00665727
Service Request Number: 20-00665727 • Address: 12361 HILLCREST RD, DALLAS • City Council District: 11
Service Request Number
20-00665727
Address
12361 HILLCREST RD, DALLAS
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:10.000
Updated Date
2020-07-12T02:02:53.000
Closed Date
2020-06-28T03:48:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91680961603637000,-96.78673487287506000)
Unique Key
500t000000WvlndAAB
20-00526282
Service Request Number: 20-00526282 • Address: 1843 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00526282
Address
1843 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-20T10:34:50.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-05-20T10:34:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76648190616456000,-96.82293169718227000)
Unique Key
500t000000VDQrdAAH
20-00540821
Service Request Number: 20-00540821 • Address: 6948 CLAYTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00540821
Address
6948 CLAYTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-25T15:34:57.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-05-25T15:34:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81394346712662000,-96.73918153350421000)
Unique Key
500t000000VDy8gAAD
20-00082859
Service Request Number: 20-00082859 • Address: 10212 DENTON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00082859
Address
10212 DENTON DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-25T09:29:04.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-25T09:29:04.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.86205820347207000,-96.87849177588049000)
Unique Key
500t000000R3jTwAAJ
20-00057527
Service Request Number: 20-00057527 • Address: 3607 SPRINGBROOK ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00057527
Address
3607 SPRINGBROOK ST, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-17T15:56:52.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-01-17T15:56:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.81934646830380000,-96.79606789746990000)
Unique Key
500t000000R2o1mAAB
19-01217508
Service Request Number: 19-01217508 • Address: 1100 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
19-01217508
Address
1100 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-10-15T06:43:08.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2019-10-15T06:43:08.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76517577900663000,-96.80247091910786000)
Unique Key
500t000000N6oFFAAZ
20-00436992
Service Request Number: 20-00436992 • Address: 1205 LEBANON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00436992
Address
1205 LEBANON AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-28T12:08:38.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-04-28T12:08:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73258640333373000,-96.84209582239320000)
Unique Key
500t000000UDHO1AAP
20-00421933
Service Request Number: 20-00421933 • Address: 4408 LAFAYETTE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00421933
Address
4408 LAFAYETTE ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-04-24T00:02:53.000
Updated Date
2020-07-12T01:07:14.000
Closed Date
2020-04-24T00:02:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80467323904310000,-96.78389942272058000)
Unique Key
500t000000UCoohAAD
20-00430648
Service Request Number: 20-00430648 • Address: 6100 ELLSWORTH AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00430648
Address
6100 ELLSWORTH AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T10:01:27.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-04-27T10:01:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83405642307169400,-96.76147340116997000)
Unique Key
500t000000UD55RAAT
20-00470491
Service Request Number: 20-00470491 • Address: 3426 BORICH ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00470491
Address
3426 BORICH ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-05-06T14:14:21.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-06T14:14:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76829529374934000,-96.75410622778281000)
Unique Key
500t000000VB427AAD
20-00694708
Service Request Number: 20-00694708 • Address: 5230 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00694708
Address
5230 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-06T13:00:53.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-07-06T13:00:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68228099121911600,-96.92338667169595000)
Unique Key
500t000000Wx4klAAB
19-01481579
Service Request Number: 19-01481579 • Address: 12860 TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01481579
Address
12860 TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-28T22:15:52.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2019-12-28T22:15:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92029097508732000,-96.75062079321506000)
Unique Key
500t000000PzKA8AAN
20-00119917
Service Request Number: 20-00119917 • Address: 700 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00119917
Address
700 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-02-04T22:28:14.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-02-04T22:28:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65380116267693500,-96.83196477249362000)
Unique Key
500t000000R58k9AAB
20-00498606
Service Request Number: 20-00498606 • Address: 6445 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00498606
Address
6445 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-08T14:59:19.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-05-08T14:59:19.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83123903532496000,-96.83775828349849000)
Unique Key
500t000000VCQJyAAP
20-00512505
Service Request Number: 20-00512505 • Address: 3207 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00512505
Address
3207 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-18T09:48:31.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-18T09:48:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71068691817336600,-96.76591461988124000)
Unique Key
500t000000VCvp3AAD
19-01454435
Service Request Number: 19-01454435 • Address: 1404 OLD GATE LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01454435
Address
1404 OLD GATE LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-12-20T11:42:56.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2019-12-20T11:42:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82623509217950000,-96.70571010189141000)
Unique Key
500t000000PyRDaAAN
20-00477441
Service Request Number: 20-00477441 • Address: 12945 PARK CENTRAL DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00477441
Address
12945 PARK CENTRAL DR, DALLAS, TX, 75251
City Council District
11
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-05-08T09:45:04.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-05-08T09:45:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92276148134292000,-96.78020608929725000)
Unique Key
500t000000VBJGRAA5
20-00569867
Service Request Number: 20-00569867 • Address: 3349 GUIDING LIGHT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00569867
Address
3349 GUIDING LIGHT DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-06-02T08:50:07.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-06-02T08:50:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.80498100954802000,-96.67464054020462000)
Unique Key
500t000000Vv6EBAAZ
20-00050211
Service Request Number: 20-00050211 • Address: 3139 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00050211
Address
3139 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-01-16T08:06:51.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-16T08:06:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69755765118430000,-96.76622075829754000)
Unique Key
500t000000R2XcgAAF
19-01422609
Service Request Number: 19-01422609 • Address: 10344 WOOD HEIGHTS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01422609
Address
10344 WOOD HEIGHTS DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-13T00:59:00.000
Status
Closed
Created Date
2019-12-11T13:34:51.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-12-11T13:34:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75898490284221500,-96.64508000201230000)
Unique Key
500t000000OfDYlAAN
20-00391937
Service Request Number: 20-00391937 • Address: 4903 LINNET LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00391937
Address
4903 LINNET LN, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:59:10.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-04-16T14:59:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84334477644170400,-96.82736378602091000)
Unique Key
500t000000TGNo0AAH
20-00692187
Service Request Number: 20-00692187 • Address: 2524 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00692187
Address
2524 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-07-06T09:00:20.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-07-06T09:00:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69603155691136000,-96.85934764879951000)
Unique Key
500t000000WwxHnAAJ
20-00174240
Service Request Number: 20-00174240 • Address: 3000 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00174240
Address
3000 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-19T17:41:36.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-02-19T17:41:36.000
Outcome
Request Transferred
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.64742674138835000,-96.86975795879161000)
Unique Key
500t000000Rl6GUAAZ
20-00454405
Service Request Number: 20-00454405 • Address: 4107 ABILENE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00454405
Address
4107 ABILENE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-02T02:47:04.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-05-02T02:47:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79185100160540000,-96.90039852941618000)
Unique Key
500t000000VAYIoAAP
20-00055586
Service Request Number: 20-00055586 • Address: 6282 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00055586
Address
6282 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-01-17T11:18:03.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-17T11:18:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81604934547309000,-96.75630620945553000)
Unique Key
500t000000R2kAQAAZ
19-01457494
Service Request Number: 19-01457494 • Address: 7878 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
19-01457494
Address
7878 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-12-21T09:09:12.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2019-12-21T09:09:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85094269597863000,-96.82102623042647000)
Unique Key
500t000000PyXzuAAF
20-00386752
Service Request Number: 20-00386752 • Address: 3322 SANTA TERESA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00386752
Address
3322 SANTA TERESA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T14:26:11.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-15T14:26:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82948628729736000,-96.66002195788809000)
Unique Key
500t000000TGEURAA5
20-00056513
Service Request Number: 20-00056513 • Address: 3211 WOODWIND LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00056513
Address
3211 WOODWIND LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-01-17T13:18:44.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-17T13:18:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89235606606087000,-96.87273483448206000)
Unique Key
500t000000R2lwkAAB
20-00251342
Service Request Number: 20-00251342 • Address: 6700 TRAMMEL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00251342
Address
6700 TRAMMEL DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:21:35.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-03-11T11:21:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84616577500510500,-96.74544726219848000)
Unique Key
500t000000T4jIXAAZ
20-00205463
Service Request Number: 20-00205463 • Address: 10515 MILLER RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00205463
Address
10515 MILLER RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-02-27T18:19:37.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-27T18:19:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89464231578584000,-96.70337341122699000)
Unique Key
500t000000RmKyzAAF
20-00572510
Service Request Number: 20-00572510 • Address: 2222 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00572510
Address
2222 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-02T14:39:35.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-06-02T14:39:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81298159247374000,-96.77813612078120000)
Unique Key
500t000000VvCO7AAN
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