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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00080417
Service Request Number: 20-00080417 • Address: 5688 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00080417
Address
5688 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-01-24T14:03:20.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-24T14:03:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67765828482349000,-96.89120152820890000)
Unique Key
500t000000R3eXKAAZ
20-00645801
Service Request Number: 20-00645801 • Address: 2524 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00645801
Address
2524 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-06-23T09:43:47.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2020-06-23T09:43:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69603155691136000,-96.85934764879951000)
Unique Key
500t000000VyChOAAV
20-00589708
Service Request Number: 20-00589708 • Address: 2522 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00589708
Address
2522 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-07T17:53:37.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-06-07T17:53:37.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82178823457758000,-96.83569526309438000)
Unique Key
500t000000VvtWhAAJ
20-00200942
Service Request Number: 20-00200942 • Address: 4146 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00200942
Address
4146 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-26T18:11:15.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-02-26T18:11:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81965050308146000,-96.80584890649547000)
Unique Key
500t000000RmAGwAAN
20-00345984
Service Request Number: 20-00345984 • Address: 8507 CHARING CROSS LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00345984
Address
8507 CHARING CROSS LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-05T22:29:34.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-05T22:29:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86454364282797500,-96.68999789721416000)
Unique Key
500t000000TF3aPAAT
19-01429208
Service Request Number: 19-01429208 • Address: 9919 CARNEGIE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01429208
Address
9919 CARNEGIE DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-14T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-12T19:17:32.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-12-12T19:17:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83160921026260600,-96.69000815756380000)
Unique Key
500t000000OfWaBAAV
20-00117608
Service Request Number: 20-00117608 • Address: 700 RIDGE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00117608
Address
700 RIDGE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-04T13:41:02.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-02-04T13:41:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74049619335735000,-96.80784246320486000)
Unique Key
500t000000R53glAAB
19-01387958
Service Request Number: 19-01387958 • Address: S HAMPTON RD & W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01387958
Address
S HAMPTON RD & W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-04T00:59:00.000
Status
Closed
Created Date
2019-12-02T16:21:00.000
Updated Date
2020-07-12T01:06:23.000
Closed Date
2019-12-02T16:21:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66222103689989000,-96.85716997350737000)
Unique Key
500t000000OdymLAAR
20-00388321
Service Request Number: 20-00388321 • Address: 3322 SANTA TERESA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00388321
Address
3322 SANTA TERESA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-15T14:26:11.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-04-15T14:26:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82948628729736000,-96.66002195788809000)
Unique Key
500t000000TGGupAAH
20-00709583
Service Request Number: 20-00709583 • Address: 1353 TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00709583
Address
1353 TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-09T13:40:31.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-07-09T13:40:31.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79599293395815000,-96.82322069704354000)
Unique Key
500t000000Wxtx9AAB
19-01205205
Service Request Number: 19-01205205 • Address: 8639 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01205205
Address
8639 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-13T00:59:00.000
Status
Closed
Created Date
2019-10-10T18:36:50.000
Updated Date
2020-07-12T01:06:41.000
Closed Date
2019-10-10T18:36:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89640117534370000,-96.73954229277380000)
Unique Key
500t000000N610AAAR
19-01355850
Service Request Number: 19-01355850 • Address: 5221 VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01355850
Address
5221 VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2019-11-21T12:19:46.000
Updated Date
2020-07-12T01:07:31.000
Closed Date
2019-11-21T12:19:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82251358468433000,-96.78182384223248000)
Unique Key
500t000000Ocr29AAB
20-00554839
Service Request Number: 20-00554839 • Address: 2222 MEDICAL DISTRICT DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00554839
Address
2222 MEDICAL DISTRICT DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-28T13:09:59.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-05-28T13:09:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81263689651882500,-96.83149730323012000)
Unique Key
500t000000VEXEIAA5
20-00696495
Service Request Number: 20-00696495 • Address: 6538 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00696495
Address
6538 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-02T08:34:05.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-07-02T08:34:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86613835130398000,-96.75099883955791000)
Unique Key
500t000000Wx9KiAAJ
20-00100787
Service Request Number: 20-00100787 • Address: 1323 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00100787
Address
1323 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-01T00:59:00.000
Status
Closed
Created Date
2020-01-30T11:36:02.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-01-30T11:36:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75655032510828600,-96.77631492861707000)
Unique Key
500t000000R4QdgAAF
20-00385461
Service Request Number: 20-00385461 • Address: 2850 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00385461
Address
2850 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T11:54:27.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-15T11:54:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84541172271029000,-96.66697480243475000)
Unique Key
500t000000TGCPEAA5
20-00372940
Service Request Number: 20-00372940 • Address: WALNUT HILL LN & HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00372940
Address
WALNUT HILL LN & HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-12T18:00:32.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-04-12T18:00:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88126032737348000,-96.88571706846881000)
Unique Key
500t000000TFpiEAAT
19-01460459
Service Request Number: 19-01460459 • Address: 9508 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01460459
Address
9508 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-25T00:59:00.000
Status
Closed
Created Date
2019-12-23T09:59:47.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-12-23T09:59:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76315653438595600,-96.65926197474371000)
Unique Key
500t000000PydqtAAB
20-00145425
Service Request Number: 20-00145425 • Address: 10545 LAKEMERE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00145425
Address
10545 LAKEMERE DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-12T01:48:09.000
Updated Date
2020-07-12T01:06:50.000
Closed Date
2020-02-12T01:48:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87507165890199400,-96.70412781496034000)
Unique Key
500t000000RjzyNAAR
20-00041239
Service Request Number: 20-00041239 • Address: 1429 CADDO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00041239
Address
1429 CADDO ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-01-14T10:15:34.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-14T10:15:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79666588537117000,-96.78324692704335000)
Unique Key
500t000000Q1AgCAAV
20-00245255
Service Request Number: 20-00245255 • Address: 4111 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00245255
Address
4111 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-10T07:47:09.000
Updated Date
2020-07-12T01:20:41.000
Closed Date
2020-03-10T07:47:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81918010439505000,-96.80250346110768000)
Unique Key
500t000000T4X2YAAV
20-00329852
Service Request Number: 20-00329852 • Address: 5023 WESTSIDE DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00329852
Address
5023 WESTSIDE DR, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-29T16:56:08.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-03-29T16:56:08.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83155658837219000,-96.81924863071431000)
Unique Key
500t000000TEYWIAA5
20-00336057
Service Request Number: 20-00336057 • Address: 4400 SOUTHCREST RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00336057
Address
4400 SOUTHCREST RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-02T09:37:06.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-04-02T09:37:06.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88128755904075000,-96.83464349071936000)
Unique Key
500t000000TEkjmAAD
20-00574770
Service Request Number: 20-00574770 • Address: 1170 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00574770
Address
1170 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-03T09:13:18.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-06-03T09:13:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77722558017377000,-96.76596060656995000)
Unique Key
500t000000VvIfPAAV
19-01268994
Service Request Number: 19-01268994 • Address: 9498 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01268994
Address
9498 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-10-29T10:08:55.000
Updated Date
2020-07-12T01:07:14.000
Closed Date
2019-10-29T10:08:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90471280525951400,-96.74831152883618000)
Unique Key
500t000000NuEeGAAV
20-00343556
Service Request Number: 20-00343556 • Address: 410 DU BOIS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00343556
Address
410 DU BOIS AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-03T21:07:43.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-04-03T21:07:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74513279578111000,-96.78941835473067000)
Unique Key
500t000000TEyxJAAT
20-00299402
Service Request Number: 20-00299402 • Address: 2506 MONTALBA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00299402
Address
2506 MONTALBA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-03-24T10:46:20.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-24T10:46:20.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84381119079645000,-96.67093334892472000)
Unique Key
500t000000TDeABAA1
20-00127239
Service Request Number: 20-00127239 • Address: 8040 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00127239
Address
8040 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-02-06T16:29:30.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-02-06T16:29:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65027534397752000,-96.75075355057447000)
Unique Key
500t000000R5RLrAAN
20-00617612
Service Request Number: 20-00617612 • Address: 5708 CHARLESTOWN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00617612
Address
5708 CHARLESTOWN DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:47:03.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-06-15T13:47:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91752613899755000,-96.81145451710935000)
Unique Key
500t000000Vx2JyAAJ
20-00512534
Service Request Number: 20-00512534 • Address: 10010 GAYWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00512534
Address
10010 GAYWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
In Progress
Created Date
2020-05-18T09:58:33.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-05-18T09:58:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88043495936642000,-96.81931809938624000)
Unique Key
500t000000VCvc0AAD
20-00712511
Service Request Number: 20-00712511 • Address: 6221 PARKSTONE WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00712511
Address
6221 PARKSTONE WAY, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-09T17:31:50.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-07-09T17:31:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64654157493226400,-96.96612659424035000)
Unique Key
500t000000Wy6SmAAJ
19-01352736
Service Request Number: 19-01352736 • Address: GLEN OAKS BLVD & OAK TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
19-01352736
Address
GLEN OAKS BLVD & OAK TRL, DALLAS, TX, 75232
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-23T00:59:00.000
Status
Closed
Created Date
2019-11-20T15:43:56.000
Updated Date
2020-07-12T01:06:40.000
Closed Date
2019-11-20T15:43:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67767098319719600,-96.83522905478726000)
Unique Key
500t000000OckNoAAJ
20-00297729
Service Request Number: 20-00297729 • Address: 9965 LARCHBROOK DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00297729
Address
9965 LARCHBROOK DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-23T16:25:16.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-03-23T16:25:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87958461795595000,-96.71247359529744000)
Unique Key
500t000000TDahJAAT
20-00660627
Service Request Number: 20-00660627 • Address: 3209 ST CROIX DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00660627
Address
3209 ST CROIX DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-25T10:52:52.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-06-25T10:52:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90489092172948000,-96.87013003359367000)
Unique Key
500t000000WvcehAAB
20-00174887
Service Request Number: 20-00174887 • Address: 1919 BURBANK ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00174887
Address
1919 BURBANK ST, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-02-20T09:40:27.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-20T09:40:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83625214666848500,-96.86674830019440000)
Unique Key
500t000000Rl9LHAAZ
20-00373190
Service Request Number: 20-00373190 • Address: 4414 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00373190
Address
4414 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T00:05:10.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-04-13T00:05:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79788206464187500,-96.77640203422260000)
Unique Key
500t000000TFqHcAAL
19-01248450
Service Request Number: 19-01248450 • Address: E LEDBETTER DR & BURNSIDE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
19-01248450
Address
E LEDBETTER DR & BURNSIDE AVE, DALLAS, TX, 75216
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-23T10:55:56.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-10-23T10:55:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68502090192471600,-96.79465006844705000)
Unique Key
500t000000NaHoCAAV
20-00434765
Service Request Number: 20-00434765 • Address: 1495 TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00434765
Address
1495 TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T21:06:01.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-04-27T21:06:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79695500889409000,-96.82133843345058000)
Unique Key
500t000000UDCZEAA5
20-00522640
Service Request Number: 20-00522640 • Address: 1424 TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00522640
Address
1424 TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-19T21:12:38.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-05-19T21:12:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79620399377391500,-96.82227690515710000)
Unique Key
500t000000VDIY5AAP
19-01278686
Service Request Number: 19-01278686 • Address: 4100 GLADEWATER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01278686
Address
4100 GLADEWATER RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-03T00:59:00.000
Status
Closed
Created Date
2019-10-31T13:55:22.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-10-31T13:55:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70297502458527000,-96.78967063293427000)
Unique Key
500t000000Nv0EQAAZ
20-00692410
Service Request Number: 20-00692410 • Address: 2524 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00692410
Address
2524 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-06T09:00:20.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-07-06T09:00:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69603155691136000,-96.85934764879951000)
Unique Key
500t000000WwxvdAAB
20-00124500
Service Request Number: 20-00124500 • Address: 3183 BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00124500
Address
3183 BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-02-06T10:02:23.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-06T10:02:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80938115117327000,-96.79670668661667000)
Unique Key
500t000000R5LEjAAN
20-00317922
Service Request Number: 20-00317922 • Address: 6132 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00317922
Address
6132 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-28T16:06:00.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2020-03-28T16:06:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87573075123399000,-96.80113310985827000)
Unique Key
500t000000TEBpWAAX
20-00235642
Service Request Number: 20-00235642 • Address: 5477 GLEN LAKES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00235642
Address
5477 GLEN LAKES DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-03-06T17:08:23.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-03-06T17:08:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88343872675702000,-96.76632146653165000)
Unique Key
500t000000SnPnUAAV
20-00323658
Service Request Number: 20-00323658 • Address: 598 CONTINENTAL AVE, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
20-00323658
Address
598 CONTINENTAL AVE, DALLAS, TX, 75202
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-30T15:51:59.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-03-30T15:51:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78434026334862500,-96.80962374236240000)
Unique Key
500t000000TEMgkAAH
20-00157758
Service Request Number: 20-00157758 • Address: 17817 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00157758
Address
17817 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-02-14T14:53:49.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-02-14T14:53:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99276486940974000,-96.76802705393334000)
Unique Key
500t000000RkTThAAN
20-00112945
Service Request Number: 20-00112945 • Address: 8800 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00112945
Address
8800 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-06T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-03T12:58:44.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-02-03T12:58:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64272830563425000,-96.83992128283242000)
Unique Key
500t000000R4sAmAAJ
20-00672221
Service Request Number: 20-00672221 • Address: 6387 SARATOGA CIR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00672221
Address
6387 SARATOGA CIR, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-30T06:43:21.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-06-30T06:43:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84216319914487000,-96.75357155657602000)
Unique Key
500t000000Ww2J4AAJ
20-00285806
Service Request Number: 20-00285806 • Address: 2923 ALPINE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00285806
Address
2923 ALPINE ST, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:20:41.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-03-20T09:20:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78473028377931000,-96.74417339315583000)
Unique Key
500t000000TDFeIAAX
20-00063321
Service Request Number: 20-00063321 • Address: 5032 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00063321
Address
5032 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-01-20T23:08:46.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-20T23:08:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99891329275179000,-96.82225100531726000)
Unique Key
500t000000R2zTgAAJ
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