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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00087715
Service Request Number: 20-00087715 • Address: 4731 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00087715
Address
4731 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-23T16:16:46.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-01-23T16:16:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78374309763215400,-96.89764464901941000)
Unique Key
500t000000R3vG4AAJ
19-01417004
Service Request Number: 19-01417004 • Address: 3819 HAMMERLY DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01417004
Address
3819 HAMMERLY DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-12T00:59:00.000
Status
Closed
Created Date
2019-12-10T12:33:50.000
Updated Date
2020-07-12T01:06:25.000
Closed Date
2019-12-10T12:33:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78835176121408000,-96.89897459789573000)
Unique Key
500t000000OezuwAAB
20-00261557
Service Request Number: 20-00261557 • Address: 3044 ANZIO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00261557
Address
3044 ANZIO DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-14T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:02:13.000
Updated Date
2020-07-12T01:07:39.000
Closed Date
2020-03-13T13:02:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71170316574831000,-96.83886506582685000)
Unique Key
500t000000T53wBAAR
20-00352928
Service Request Number: 20-00352928 • Address: 9000 THACKERY ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00352928
Address
9000 THACKERY ST, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-04-07T11:22:07.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-07T11:22:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87252480863610000,-96.79147654805571000)
Unique Key
500t000000TFHBaAAP
19-01238242
Service Request Number: 19-01238242 • Address: 6928 VISTA WILLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01238242
Address
6928 VISTA WILLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-24T00:59:00.000
Status
Closed
Created Date
2019-10-21T09:37:39.000
Updated Date
2020-07-12T01:08:12.000
Closed Date
2019-10-21T09:37:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97382915993636500,-96.78775045811508000)
Unique Key
500t000000NZHB6AAP
19-01284449
Service Request Number: 19-01284449 • Address: 2809 E 11TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
19-01284449
Address
2809 E 11TH ST, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-11-01T23:59:13.000
Updated Date
2020-07-12T01:06:44.000
Closed Date
2019-11-01T23:59:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74649387215614000,-96.78881696343366000)
Unique Key
500t000000NvBG8AAN
20-00185930
Service Request Number: 20-00185930 • Address: N CARROLL AVE & SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00185930
Address
N CARROLL AVE & SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-23T12:52:21.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-02-23T12:52:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79785699419224400,-96.77484023426680000)
Unique Key
500t000000RlYXQAA3
20-00302973
Service Request Number: 20-00302973 • Address: 2234 FREELAND WAY, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00302973
Address
2234 FREELAND WAY, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-24T14:40:10.000
Updated Date
2020-07-12T01:07:39.000
Closed Date
2020-03-24T14:40:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80755998574798600,-96.67749815520567000)
Unique Key
500t000000TDkK2AAL
20-00067941
Service Request Number: 20-00067941 • Address: 10089 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00067941
Address
10089 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-11T00:59:00.000
Status
Closed
Created Date
2020-01-21T18:03:21.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-01-21T18:03:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91971145375814000,-96.71158790823250000)
Unique Key
500t000000R3AE8AAN
20-00510944
Service Request Number: 20-00510944 • Address: 7058 ORCHID LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00510944
Address
7058 ORCHID LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-17T08:52:49.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-05-17T08:52:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89231981466896600,-96.78319451235625000)
Unique Key
500t000000VCrLJAA1
20-00017618
Service Request Number: 20-00017618 • Address: 7305 BRENNANS DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00017618
Address
7305 BRENNANS DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-01-07T10:52:23.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-07T10:52:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83970571648533400,-96.73535172695060000)
Unique Key
500t000000Q07toAAB
20-00483938
Service Request Number: 20-00483938 • Address: 7111 LYRE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00483938
Address
7111 LYRE LN, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-11T08:48:04.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-11T08:48:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83382775844770400,-96.73694512991358000)
Unique Key
500t000000VBtNKAA1
19-01270886
Service Request Number: 19-01270886 • Address: 1231 S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01270886
Address
1231 S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-10-29T14:36:36.000
Updated Date
2020-07-12T01:07:14.000
Closed Date
2019-10-29T14:36:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73335627985433000,-96.83795217640734000)
Unique Key
500t000000NuV5XAAV
20-00380617
Service Request Number: 20-00380617 • Address: 5701 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00380617
Address
5701 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:20:15.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-04-14T12:20:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00638147827069000,-96.81189799945265000)
Unique Key
500t000000TG3uRAAT
20-00584400
Service Request Number: 20-00584400 • Address: 3651 FONTANA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00584400
Address
3651 FONTANA DR, DALLAS, TX, 75220
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
In Progress
Created Date
2020-06-05T10:49:05.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-05T10:49:05.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86940795191793000,-96.85748503912792000)
Unique Key
500t000000Vvi55AAB
20-00161592
Service Request Number: 20-00161592 • Address: 3801 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00161592
Address
3801 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-02-16T17:35:45.000
Updated Date
2020-07-12T01:07:17.000
Closed Date
2020-02-16T17:35:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80422230250247000,-96.81439974726594000)
Unique Key
500t000000RkaqfAAB
19-01247990
Service Request Number: 19-01247990 • Address: W NORTHWEST HWY & DALLAS NORTH TOLLWAY ACRD SB, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
19-01247990
Address
W NORTHWEST HWY & DALLAS NORTH TOLLWAY ACRD SB, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-23T09:54:00.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2019-10-23T09:54:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86548328806793000,-96.81170029508392000)
Unique Key
500t000000NaFwDAAV
20-00631930
Service Request Number: 20-00631930 • Address: 3426 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00631930
Address
3426 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-21T23:59:00.000
Status
In Progress
Created Date
2020-06-18T14:38:10.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-18T14:38:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88069612517282000,-96.86400179906613000)
Unique Key
500t000000Vxe6AAAR
20-00707673
Service Request Number: 20-00707673 • Address: DOUGLAS AVE & PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00707673
Address
DOUGLAS AVE & PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-09T08:58:28.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-07-09T08:58:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82169925484057000,-96.80700244026490000)
Unique Key
500t000000WxljnAAB
20-00700741
Service Request Number: 20-00700741 • Address: 206 BECKLEY HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00700741
Address
206 BECKLEY HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-07-07T15:10:55.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-07-07T15:10:55.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65728192836830600,-96.82079087530269000)
Unique Key
500t000000WxMKDAA3
19-01387747
Service Request Number: 19-01387747 • Address: MAIN ST & N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
19-01387747
Address
MAIN ST & N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-02T14:49:28.000
Updated Date
2020-07-12T01:08:04.000
Closed Date
2019-12-02T14:49:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Email
Lat Long Value
(32.78058469425240400,-96.79954022761200000)
Unique Key
500t000000OdyNfAAJ
20-00476184
Service Request Number: 20-00476184 • Address: 11325 CROMWELL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00476184
Address
11325 CROMWELL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-06T18:06:50.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-05-06T18:06:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90231777381005000,-96.86387904382937000)
Unique Key
500t000000VBG2wAAH
20-00301522
Service Request Number: 20-00301522 • Address: 600 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00301522
Address
600 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-24T15:06:55.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-03-24T15:06:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74333607387824000,-96.79874162058086000)
Unique Key
500t000000TDhYHAA1
20-00408470
Service Request Number: 20-00408470 • Address: 13818 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00408470
Address
13818 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-21T11:24:06.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-04-21T11:24:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93599316387226000,-96.77598613224981000)
Unique Key
500t000000UUTtcAAH
20-00023910
Service Request Number: 20-00023910 • Address: 824 KEENELAND CT, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00023910
Address
824 KEENELAND CT, DALLAS, TX, 75211
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-01-08T15:48:54.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-01-08T15:48:54.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.73719731290817000,-96.92475865805496000)
Unique Key
500t000000Q0MTUAA3
20-00430998
Service Request Number: 20-00430998 • Address: 3890 HIGHGROVE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00430998
Address
3890 HIGHGROVE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-29T23:03:10.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-03-29T23:03:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86888124501870000,-96.84923993706617000)
Unique Key
500t000000UD5pjAAD
20-00494783
Service Request Number: 20-00494783 • Address: 3815 S FRANKLIN ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00494783
Address
3815 S FRANKLIN ST, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:04:34.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2020-05-13T10:04:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69668175267388000,-96.86020668689190000)
Unique Key
500t000000VCIfrAAH
20-00225018
Service Request Number: 20-00225018 • Address: WELBORN ST & FAIRMOUNT ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00225018
Address
WELBORN ST & FAIRMOUNT ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-04T14:47:54.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-04T14:47:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80412849487696000,-96.81288212943716000)
Unique Key
500t000000So3bEAAR
20-00587120
Service Request Number: 20-00587120 • Address: 15708 RANCHITA RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00587120
Address
15708 RANCHITA RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-06T23:59:00.000
Status
Closed
Created Date
2020-06-05T17:56:22.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-06-05T17:56:22.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.96121947836725500,-96.80264206883220000)
Unique Key
500t000000Vvo4vAAB
20-00584918
Service Request Number: 20-00584918 • Address: 2800 PARK BRIDGE CT, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00584918
Address
2800 PARK BRIDGE CT, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-05T12:05:27.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-06-05T12:05:27.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80257930986471000,-96.80789094018168000)
Unique Key
500t000000VvjJEAAZ
20-00572320
Service Request Number: 20-00572320 • Address: 2942 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00572320
Address
2942 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
In Progress
Created Date
2020-06-02T14:20:01.000
Updated Date
2020-07-12T01:07:36.000
Closed Date
2020-06-02T14:20:01.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89777635437642500,-96.87956280796539000)
Unique Key
500t000000VvBrOAAV
20-00654395
Service Request Number: 20-00654395 • Address: 10219 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00654395
Address
10219 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-27T23:59:00.000
Status
In Progress
Created Date
2020-06-24T19:44:47.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-24T19:44:47.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88474707258490000,-96.87714812539450000)
Unique Key
500t000000VyXc7AAF
20-00459758
Service Request Number: 20-00459758 • Address: 814 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00459758
Address
814 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-05-04T12:59:52.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-05-04T12:59:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65117148715484000,-96.83656704998212000)
Unique Key
500t000000VAiWXAA1
20-00427546
Service Request Number: 20-00427546 • Address: 1761 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00427546
Address
1761 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-04-25T13:37:47.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-25T13:37:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80146604322436600,-96.78246789355285000)
Unique Key
500t000000UCyjLAAT
20-00065793
Service Request Number: 20-00065793 • Address: CONGRESS AVE & OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00065793
Address
CONGRESS AVE & OAK LAWN AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-21T12:45:07.000
Updated Date
2020-07-12T01:08:17.000
Closed Date
2020-01-21T12:45:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80695056341732000,-96.81100961662483000)
Unique Key
500t000000R35vRAAR
20-00208244
Service Request Number: 20-00208244 • Address: 5070 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00208244
Address
5070 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-02-28T13:25:43.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-02-28T13:25:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91419139913244000,-96.82093495371528000)
Unique Key
500t000000RmS0OAAV
20-00002075
Service Request Number: 20-00002075 • Address: MILES ST & BOWSER AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00002075
Address
MILES ST & BOWSER AVE, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-01-02T10:40:10.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-02T10:40:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82722516238756000,-96.82151209454906000)
Unique Key
500t000000PzaHFAAZ
20-00659712
Service Request Number: 20-00659712 • Address: SEALE ST & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00659712
Address
SEALE ST & SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-25T08:00:25.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-25T08:00:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77136474153565600,-96.83625541601819000)
Unique Key
500t000000WvaToAAJ
19-01413404
Service Request Number: 19-01413404 • Address: 6239 ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
19-01413404
Address
6239 ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-27T00:59:00.000
Status
Closed
Created Date
2019-12-09T15:27:34.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2019-12-09T15:27:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89502607205614000,-96.79873697429265000)
Unique Key
500t000000OerwaAAB
20-00239000
Service Request Number: 20-00239000 • Address: 1819 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00239000
Address
1819 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-08T22:35:35.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-03-08T22:35:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79645792070996000,-96.82042395388716000)
Unique Key
500t000000T4JjQAAV
20-00633279
Service Request Number: 20-00633279 • Address: 636 HOUSTON ST VIADUCT, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00633279
Address
636 HOUSTON ST VIADUCT, DALLAS, TX, 75207
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-18T22:52:57.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-06-18T22:52:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77289173876845000,-96.80643530276711000)
Unique Key
500t000000VxhU5AAJ
20-00257535
Service Request Number: 20-00257535 • Address: 2736 SEARCY DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00257535
Address
2736 SEARCY DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:03:05.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-03-12T14:03:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72715004048146000,-96.86541852201185000)
Unique Key
500t000000T4vltAAB
20-00073814
Service Request Number: 20-00073814 • Address: 2800 CEDAR SPRINGS RD, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00073814
Address
2800 CEDAR SPRINGS RD, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-13T00:59:00.000
Status
Closed
Created Date
2020-01-23T10:17:33.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-01-23T10:17:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80209068792569000,-96.80567570885115000)
Unique Key
500t000000R3Pe1AAF
20-00356299
Service Request Number: 20-00356299 • Address: 6704 KESWICK DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00356299
Address
6704 KESWICK DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T20:07:49.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-04-07T20:07:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66704986873165000,-96.85613426730689000)
Unique Key
500t000000TFMakAAH
20-00251623
Service Request Number: 20-00251623 • Address: 5667 BENT TRAIL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00251623
Address
5667 BENT TRAIL, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:50:50.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-03-11T11:50:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97525385029637600,-96.81654921802142000)
Unique Key
500t000000T4jl5AAB
20-00038026
Service Request Number: 20-00038026 • Address: 3500 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00038026
Address
3500 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-13T12:53:40.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-01-13T12:53:40.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76722741344321000,-96.70009224212872000)
Unique Key
500t000000Q128gAAB
19-01199003
Service Request Number: 19-01199003 • Address: 9230 WESTPARK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
19-01199003
Address
9230 WESTPARK DR, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-09T08:56:59.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-10-09T08:56:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88885883772771000,-96.74510389368562000)
Unique Key
500t000000N5ULJAA3
20-00557031
Service Request Number: 20-00557031 • Address: 1205 HYDE CT, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00557031
Address
1205 HYDE CT, DALLAS, TX, 75215
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-30T23:59:00.000
Status
Closed
Created Date
2020-05-28T19:59:28.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-05-28T19:59:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.76798256132120500,-96.79170200317891000)
Unique Key
500t000000VuZuJAAV
19-01338997
Service Request Number: 19-01338997 • Address: 1412 EL PATIO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01338997
Address
1412 EL PATIO DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-18T00:59:00.000
Status
Closed
Created Date
2019-11-17T14:17:46.000
Updated Date
2020-07-12T01:07:14.000
Closed Date
2019-11-17T14:17:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83446244618359000,-96.69285459187930000)
Unique Key
500t000000OcGxmAAF
20-00170049
Service Request Number: 20-00170049 • Address: 3916 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00170049
Address
3916 LIVE OAK ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-02-19T09:46:18.000
Updated Date
2020-07-12T01:06:40.000
Closed Date
2020-02-19T09:46:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79507541930290400,-96.78153772975503000)
Unique Key
500t000000RkwoWAAR
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