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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00455730
Service Request Number: 20-00455730 • Address: 3924 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00455730
Address
3924 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-03T06:03:37.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-05-03T06:03:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.76557292229348000,-96.74161751114077000)
Unique Key
500t000000VAas5AAD
20-00140201
Service Request Number: 20-00140201 • Address: 1323 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00140201
Address
1323 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-02-10T17:46:01.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-10T17:46:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75647567413629000,-96.77626502362280000)
Unique Key
500t000000R5umqAAB
20-00439980
Service Request Number: 20-00439980 • Address: 1851 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00439980
Address
1851 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-04-28T22:21:56.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-04-28T22:21:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79661061553623000,-96.82074719137657000)
Unique Key
500t000000UDMUEAA5
20-00452801
Service Request Number: 20-00452801 • Address: N PRAIRIE CREEK RD & BRIGGS ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00452801
Address
N PRAIRIE CREEK RD & BRIGGS ST, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-03T23:59:00.000
Status
Closed
Created Date
2020-05-01T14:46:00.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-05-01T14:46:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75933241678197000,-96.66551290416040000)
Unique Key
500t000000VAVXbAAP
20-00198564
Service Request Number: 20-00198564 • Address: 8609 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00198564
Address
8609 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-02-26T13:26:13.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-02-26T13:26:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81210488750253000,-96.70123076456365000)
Unique Key
500t000000Rm4r5AAB
19-01217782
Service Request Number: 19-01217782 • Address: 9534 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01217782
Address
9534 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-10-15T08:39:51.000
Updated Date
2020-07-12T01:07:31.000
Closed Date
2019-10-15T08:39:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75392483918368000,-96.65905232826090000)
Unique Key
500t000000N6pYcAAJ
20-00263435
Service Request Number: 20-00263435 • Address: 5047 HOLLOW RIDGE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00263435
Address
5047 HOLLOW RIDGE RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-03-13T20:26:20.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-03-13T20:26:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78221133367924000,-96.70084414524332000)
Unique Key
500t000000T56f4AAB
19-01206732
Service Request Number: 19-01206732 • Address: SONDRA DR & WENDOVER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
19-01206732
Address
SONDRA DR & WENDOVER RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-10-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-10T08:21:07.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2019-10-10T08:21:07.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82712219489602000,-96.74379451883088000)
Unique Key
500t000000N67ZUAAZ
20-00219316
Service Request Number: 20-00219316 • Address: 4642 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00219316
Address
4642 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-02T19:40:28.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-03-02T19:40:28.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68781776443833000,-96.85692223747904000)
Unique Key
500t000000SnoQ6AAJ
20-00158137
Service Request Number: 20-00158137 • Address: ARAPAHO RD & KNOLL TRAIL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00158137
Address
ARAPAHO RD & KNOLL TRAIL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-02-14T15:45:18.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-02-14T15:45:18.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.95999769500194500,-96.81869339288508000)
Unique Key
500t000000RkUFbAAN
20-00611214
Service Request Number: 20-00611214 • Address: 8841 LAVALLE LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00611214
Address
8841 LAVALLE LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:59:17.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-06-12T14:59:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89791818517808000,-96.75168943572791000)
Unique Key
500t000000VwnPpAAJ
20-00222301
Service Request Number: 20-00222301 • Address: WALNUT HILL LN & N STEMMONS FWY SB, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00222301
Address
WALNUT HILL LN & N STEMMONS FWY SB, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-03-04T02:14:32.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-03-04T02:14:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88113155974032000,-96.89815301085002000)
Unique Key
500t000000SnvvkAAB
20-00082595
Service Request Number: 20-00082595 • Address: 3369 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00082595
Address
3369 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-24T09:48:39.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-01-24T09:48:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90200584727262000,-96.86504364960898000)
Unique Key
500t000000R3ipNAAR
20-00479542
Service Request Number: 20-00479542 • Address: 1510 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00479542
Address
1510 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-08T12:16:18.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-05-08T12:16:18.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76095542902156000,-96.77989590465022000)
Unique Key
500t000000VBNF3AAP
20-00140192
Service Request Number: 20-00140192 • Address: 445 S MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00140192
Address
445 S MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-02-10T17:44:52.000
Updated Date
2020-07-12T01:06:53.000
Closed Date
2020-02-10T17:44:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70600599570336000,-96.64871149656669000)
Unique Key
500t000000R5um2AAB
19-01356249
Service Request Number: 19-01356249 • Address: 5542 BELMONT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01356249
Address
5542 BELMONT AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2019-11-21T13:19:11.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2019-11-21T13:19:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81713131083671400,-96.77373424390433000)
Unique Key
500t000000OcrmqAAB
20-00560946
Service Request Number: 20-00560946 • Address: 1520 OLYMPIA DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00560946
Address
1520 OLYMPIA DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-28T10:29:25.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-28T10:29:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75950589151345600,-96.84595210878905000)
Unique Key
500t000000Vuj3SAAR
20-00314922
Service Request Number: 20-00314922 • Address: 8600 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00314922
Address
8600 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-27T14:18:14.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-03-27T14:18:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76826629112457600,-96.67366842681189000)
Unique Key
500t000000TE76KAAT
20-00667097
Service Request Number: 20-00667097 • Address: 3424 HOWELL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00667097
Address
3424 HOWELL ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-06-28T11:49:57.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-06-28T11:49:57.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80327116441288400,-96.79657596180326000)
Unique Key
500t000000Wvn3iAAB
20-00169531
Service Request Number: 20-00169531 • Address: 4468 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00169531
Address
4468 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-02-19T00:19:22.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-02-19T00:19:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80152516836823000,-96.77956194624582000)
Unique Key
500t000000RkuUeAAJ
20-00099515
Service Request Number: 20-00099515 • Address: 3044 ANZIO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00099515
Address
3044 ANZIO DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-31T00:59:00.000
Status
Closed
Created Date
2020-01-29T22:33:57.000
Updated Date
2020-07-12T01:07:39.000
Closed Date
2020-01-29T22:33:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71164876921276500,-96.83878837737018000)
Unique Key
500t000000R4MdoAAF
20-00370995
Service Request Number: 20-00370995 • Address: 6300 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00370995
Address
6300 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-04-11T11:10:23.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-11T11:10:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81612785165289000,-96.75515572842092000)
Unique Key
500t000000TFmmgAAD
20-00564700
Service Request Number: 20-00564700 • Address: 16844 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00564700
Address
16844 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-31T20:45:33.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2020-05-31T20:45:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97954523753679000,-96.77865309003516000)
Unique Key
500t000000VuqTFAAZ
20-00191290
Service Request Number: 20-00191290 • Address: 1200 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00191290
Address
1200 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-02-25T00:35:39.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-25T00:35:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70594629509330000,-96.80719749266461000)
Unique Key
500t000000RlmDPAAZ
20-00406369
Service Request Number: 20-00406369 • Address: 1614 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00406369
Address
1614 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T18:25:48.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-04-20T18:25:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72826731726950000,-96.79867142093270000)
Unique Key
500t000000UUQy4AAH
20-00488208
Service Request Number: 20-00488208 • Address: 4594 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
20-00488208
Address
4594 GREAT TRINITY FOREST WAY, DALLAS, TX, 75216
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:35:19.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-05-11T16:35:19.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70539713827711400,-96.74103773533125000)
Unique Key
500t000000VC2PQAA1
19-01216003
Service Request Number: 19-01216003 • Address: 7800 ROUNDROCK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
19-01216003
Address
7800 ROUNDROCK RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-10-14T15:20:28.000
Updated Date
2020-07-12T01:06:32.000
Closed Date
2019-10-14T15:20:28.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.95574957582412000,-96.77383885383301000)
Unique Key
500t000000N6fxIAAR
20-00259559
Service Request Number: 20-00259559 • Address: 5080 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00259559
Address
5080 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-12T19:21:50.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-03-12T19:21:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91418897138619000,-96.82074987525860000)
Unique Key
500t000000T505YAAR
20-00403949
Service Request Number: 20-00403949 • Address: 6122 MISTY TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00403949
Address
6122 MISTY TRL, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-04-20T13:14:19.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-04-20T13:14:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96356926214049000,-96.80156262773025000)
Unique Key
500t000000TGiNWAA1
20-00217998
Service Request Number: 20-00217998 • Address: 9655 HILLDALE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00217998
Address
9655 HILLDALE DR, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-03-03T09:06:55.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-03T09:06:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88967897152133400,-96.73430704516257000)
Unique Key
500t000000SnlLmAAJ
20-00244480
Service Request Number: 20-00244480 • Address: COLDBROOK LN & SILVER BROOK RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00244480
Address
COLDBROOK LN & SILVER BROOK RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-09T21:33:27.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-03-09T21:33:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67772472553163000,-96.61854747426071000)
Unique Key
500t000000T4UQ5AAN
20-00658600
Service Request Number: 20-00658600 • Address: 9334 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00658600
Address
9334 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Sweeping - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-25T18:47:13.000
Updated Date
2020-07-12T01:20:41.000
Closed Date
2020-06-25T18:47:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83161419769085000,-96.70463836784800000)
Unique Key
500t000000WvTvoAAF
20-00243482
Service Request Number: 20-00243482 • Address: 1500 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00243482
Address
1500 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-09T16:00:10.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-03-09T16:00:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73005470200493500,-96.79932968651076000)
Unique Key
500t000000T4SYRAA3
20-00061830
Service Request Number: 20-00061830 • Address: 2100 LONE STAR DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00061830
Address
2100 LONE STAR DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-01-20T12:00:34.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-01-20T12:00:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77053088238609000,-96.85768409276976000)
Unique Key
500t000000R2wghAAB
20-00432097
Service Request Number: 20-00432097 • Address: 11092 WONDERLAND TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00432097
Address
11092 WONDERLAND TRL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T10:13:01.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-04-27T10:13:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89946839134957000,-96.84473797853845000)
Unique Key
500t000000UD7qQAAT
20-00212504
Service Request Number: 20-00212504 • Address: 10239 WHITE ELM RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00212504
Address
10239 WHITE ELM RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-01T13:49:53.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-01T13:49:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91653683662228000,-96.70760963851592000)
Unique Key
500t000000SnX8oAAF
20-00429462
Service Request Number: 20-00429462 • Address: 5004 HAYWOOD PKWY, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00429462
Address
5004 HAYWOOD PKWY, DALLAS, TX, 75232
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-26T21:56:45.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-04-26T21:56:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68458198754152000,-96.83217825926700000)
Unique Key
500t000000UD29zAAD
20-00126943
Service Request Number: 20-00126943 • Address: 8707 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00126943
Address
8707 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-02-06T15:54:44.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-02-06T15:54:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73967079613732000,-96.67174105200507000)
Unique Key
500t000000R5QhqAAF
20-00588329
Service Request Number: 20-00588329 • Address: 2007 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00588329
Address
2007 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-06T14:44:08.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-06-06T14:44:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80426831801374000,-96.78224933191764000)
Unique Key
500t000000VvrEqAAJ
20-00413248
Service Request Number: 20-00413248 • Address: 10202 WILDWOOD DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00413248
Address
10202 WILDWOOD DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-17T14:52:36.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-04-17T14:52:36.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85614544546585600,-96.91610084523542000)
Unique Key
500t000000TGprlAAD
20-00631955
Service Request Number: 20-00631955 • Address: 9974 BOWMAN BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00631955
Address
9974 BOWMAN BLVD, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-21T23:59:00.000
Status
In Progress
Created Date
2020-06-18T14:43:02.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-18T14:43:02.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87992784229769000,-96.86102540863786000)
Unique Key
500t000000VxeAqAAJ
20-00097838
Service Request Number: 20-00097838 • Address: 2812 THOMAS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00097838
Address
2812 THOMAS AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-02T00:59:00.000
Status
Closed
Created Date
2020-01-29T15:29:37.000
Updated Date
2020-07-12T01:09:05.000
Closed Date
2020-01-29T15:29:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79604116877561000,-96.79757150112373000)
Unique Key
500t000000R4J2GAAV
20-00412063
Service Request Number: 20-00412063 • Address: 2964 WOODALL RODGERS SERV WB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00412063
Address
2964 WOODALL RODGERS SERV WB, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-04-22T07:46:17.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-04-22T07:46:17.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79535285329671000,-96.79440579675601000)
Unique Key
500t000000TGnfvAAD
20-00689644
Service Request Number: 20-00689644 • Address: 2714 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00689644
Address
2714 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-07-04T13:24:41.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-07-04T13:24:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75821578062309000,-96.66531730207082000)
Unique Key
500t000000WwkQWAAZ
20-00538180
Service Request Number: 20-00538180 • Address: 15705 DALEPORT CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00538180
Address
15705 DALEPORT CIR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
In Progress
Created Date
2020-05-23T13:19:37.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-23T13:19:37.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96434949060386000,-96.78437277505640000)
Unique Key
500t000000VDtUhAAL
19-01280007
Service Request Number: 19-01280007 • Address: 1603 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01280007
Address
1603 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-03T00:59:00.000
Status
Closed
Created Date
2019-10-31T16:59:29.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2019-10-31T16:59:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71585360972241600,-96.84614204060902000)
Unique Key
500t000000Nv2SPAAZ
19-01460099
Service Request Number: 19-01460099 • Address: STELLA AVE & S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
19-01460099
Address
STELLA AVE & S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-23T07:56:10.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2019-12-23T07:56:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72878998567808400,-96.79899214969252000)
Unique Key
500t000000PycySAAR
20-00220569
Service Request Number: 20-00220569 • Address: 1700 N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00220569
Address
1700 N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-03-03T15:06:40.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-03T15:06:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80174419706834500,-96.78261058499744000)
Unique Key
500t000000SnrQYAAZ
20-00453149
Service Request Number: 20-00453149 • Address: N PRAIRIE CREEK RD & BRIGGS ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00453149
Address
N PRAIRIE CREEK RD & BRIGGS ST, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-01T14:46:00.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-05-01T14:46:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75933241678197000,-96.66551290416040000)
Unique Key
500t000000VAVxzAAH
20-00569573
Service Request Number: 20-00569573 • Address: 3500 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00569573
Address
3500 SHORECREST DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-06-02T08:01:57.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-06-02T08:01:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85548469902762000,-96.85970586899643000)
Unique Key
500t000000Vv5WOAAZ
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