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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
19-01301455
Service Request Number: 19-01301455 • Address: 15091 COIT RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
19-01301455
Address
15091 COIT RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-06T22:27:46.000
Updated Date
2020-07-12T01:06:40.000
Closed Date
2019-11-06T22:27:46.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.95525741709828000,-96.76914814702734000)
Unique Key
500t000000NiOSqAAN
19-01334740
Service Request Number: 19-01334740 • Address: FOREST LN & SHEPHERD RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01334740
Address
FOREST LN & SHEPHERD RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-18T00:59:00.000
Status
Closed
Created Date
2019-11-15T14:26:15.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-11-15T14:26:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90924151863487000,-96.75027143823166000)
Unique Key
500t000000Oc9nQAAR
20-00111848
Service Request Number: 20-00111848 • Address: 1682 INWOOD RD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00111848
Address
1682 INWOOD RD, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-31T07:37:39.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-01-31T07:37:39.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81218468557027000,-96.84868404707457000)
Unique Key
500t000000R4pdRAAR
19-01211006
Service Request Number: 19-01211006 • Address: 1531 MISTY GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01211006
Address
1531 MISTY GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-10-12T14:59:33.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2019-10-12T14:59:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68533263342317000,-96.84739072471528000)
Unique Key
500t000000N6PPyAAN
20-00235203
Service Request Number: 20-00235203 • Address: 4050 AVONDALE AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00235203
Address
4050 AVONDALE AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-06T16:19:47.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-03-06T16:19:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81763341883054000,-96.80642003073012000)
Unique Key
500t000000SnPA3AAN
20-00169080
Service Request Number: 20-00169080 • Address: 1352 OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00169080
Address
1352 OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-02-18T18:07:19.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-18T18:07:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79388329027195000,-96.82193702942958000)
Unique Key
500t000000Rkt9kAAB
20-00049979
Service Request Number: 20-00049979 • Address: 3316 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00049979
Address
3316 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-31T00:59:00.000
Status
Closed
Created Date
2020-01-15T20:32:19.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-01-15T20:32:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89506164780236500,-96.86729204548455000)
Unique Key
500t000000R2W2DAAV
19-01325353
Service Request Number: 19-01325353 • Address: 2603 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01325353
Address
2603 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-13T13:56:48.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-11-13T13:56:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77480353553573000,-96.90593142387951000)
Unique Key
500t000000Obq3tAAB
19-01275472
Service Request Number: 19-01275472 • Address: 2714 PROVINCE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01275472
Address
2714 PROVINCE LN, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-30T14:27:19.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-10-30T14:27:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82317656167785000,-96.66784446802670000)
Unique Key
500t000000Nut8GAAR
19-01306033
Service Request Number: 19-01306033 • Address: 4540 GLENWICK LN, DALLAS, TX, 75205 • City Council District: 13
Service Request Number
19-01306033
Address
4540 GLENWICK LN, DALLAS, TX, 75205
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-10T00:59:00.000
Status
Closed
Created Date
2019-11-08T08:19:33.000
Updated Date
2020-07-12T01:08:04.000
Closed Date
2019-11-08T08:19:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84747505622992500,-96.81250162950415000)
Unique Key
500t000000NiZYGAA3
20-00161863
Service Request Number: 20-00161863 • Address: 1898 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00161863
Address
1898 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-16T23:56:00.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-02-16T23:56:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72579372122050500,-96.85688937696784000)
Unique Key
500t000000RkbRMAAZ
20-00619811
Service Request Number: 20-00619811 • Address: 1903 PAYNE ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00619811
Address
1903 PAYNE ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-16T07:58:32.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-06-16T07:58:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79237540984569000,-96.80764806815593000)
Unique Key
500t000000Vx8lLAAR
19-01257312
Service Request Number: 19-01257312 • Address: 8823 ROLLING ROCK LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01257312
Address
8823 ROLLING ROCK LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-26T23:59:00.000
Status
Closed
Created Date
2019-10-25T10:33:25.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-10-25T10:33:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86951219232100400,-96.69401251807155000)
Unique Key
500t000000Ns1MZAAZ
20-00657846
Service Request Number: 20-00657846 • Address: 6900 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00657846
Address
6900 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-25T15:43:34.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-06-25T15:43:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76333413884060000,-96.70266825552162000)
Unique Key
500t000000VyguGAAR
19-01415151
Service Request Number: 19-01415151 • Address: 2558 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01415151
Address
2558 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-04T00:59:00.000
Status
Closed
Created Date
2019-12-10T08:57:09.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2019-12-10T08:57:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77272423542951400,-96.77254581087816000)
Unique Key
500t000000OewUlAAJ
19-01487332
Service Request Number: 19-01487332 • Address: 9460 SANDYLAND BLVD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
19-01487332
Address
9460 SANDYLAND BLVD, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed
Created Date
2019-12-31T18:55:38.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-12-31T18:55:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68321308648493000,-96.66036858474350000)
Unique Key
500t000000PzUzuAAF
20-00569566
Service Request Number: 20-00569566 • Address: 2456 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00569566
Address
2456 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
In Progress
Created Date
2020-06-02T07:57:42.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-06-02T07:57:42.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82088113920471000,-96.83676296721771000)
Unique Key
500t000000Vv5TGAAZ
19-01215000
Service Request Number: 19-01215000 • Address: 4603 DE KALB AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01215000
Address
4603 DE KALB AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-10-14T13:17:03.000
Updated Date
2020-07-12T01:08:12.000
Closed Date
2019-10-14T13:17:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68885090953017400,-96.80649714436626000)
Unique Key
500t000000N6bxEAAR
20-00140836
Service Request Number: 20-00140836 • Address: E CAMP WISDOM RD & S R L THORNTON FWY SB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00140836
Address
E CAMP WISDOM RD & S R L THORNTON FWY SB, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-11T08:16:54.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-11T08:16:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66228168732795000,-96.82310223624559000)
Unique Key
500t000000RjpHxAAJ
19-01169084
Service Request Number: 19-01169084 • Address: 2300 INCA DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
19-01169084
Address
2300 INCA DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-10-01T13:35:49.000
Updated Date
2020-07-12T01:07:31.000
Closed Date
2019-10-01T13:35:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69174109530820000,-96.78772395090142000)
Unique Key
500t000000N3MUJAA3
20-00156785
Service Request Number: 20-00156785 • Address: 3878 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00156785
Address
3878 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-14T12:34:47.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-02-14T12:34:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78857492200662000,-96.90677506773385000)
Unique Key
500t000000RkRTQAA3
20-00421949
Service Request Number: 20-00421949 • Address: 3227 SAN LUCAS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00421949
Address
3227 SAN LUCAS AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-04-24T00:56:18.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-04-24T00:56:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83136259787866600,-96.66177872597578000)
Unique Key
500t000000UCostAAD
20-00169909
Service Request Number: 20-00169909 • Address: 2900 STAG RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00169909
Address
2900 STAG RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-19T09:30:36.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-02-19T09:30:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69100947438758000,-96.77146614221517000)
Unique Key
500t000000RkwUbAAJ
20-00603981
Service Request Number: 20-00603981 • Address: 800 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00603981
Address
800 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-11T06:49:59.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-06-11T06:49:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78152590730831000,-96.80590541410574000)
Unique Key
500t000000VwV5uAAF
20-00042038
Service Request Number: 20-00042038 • Address: 3243 BOWEN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00042038
Address
3243 BOWEN ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-06T00:59:00.000
Status
Closed
Created Date
2020-01-14T12:12:29.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-01-14T12:12:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80421992104546500,-96.80298373013790000)
Unique Key
500t000000Q1CXRAA3
20-00398010
Service Request Number: 20-00398010 • Address: LUPTON DR & PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00398010
Address
LUPTON DR & PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T19:06:08.000
Updated Date
2020-07-12T01:06:30.000
Closed Date
2020-04-17T19:06:08.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.87787804275187000,-96.80409586041227000)
Unique Key
500t000000TGYBGAA5
20-00078229
Service Request Number: 20-00078229 • Address: 10808 LUNA RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00078229
Address
10808 LUNA RD, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-01-24T09:18:49.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-24T09:18:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87666603956593000,-96.91960077250954000)
Unique Key
500t000000R3ZykAAF
20-00229317
Service Request Number: 20-00229317 • Address: 10202 WILDWOOD DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00229317
Address
10202 WILDWOOD DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-03-05T14:34:00.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-03-05T14:34:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85614544546585600,-96.91610084523542000)
Unique Key
500t000000SoEwBAAV
20-00707083
Service Request Number: 20-00707083 • Address: 3851 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00707083
Address
3851 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-08T18:11:58.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-07-08T18:11:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81007973218402000,-96.81012489575595000)
Unique Key
500t000000WxiEfAAJ
20-00324570
Service Request Number: 20-00324570 • Address: 6441 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00324570
Address
6441 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-03-30T21:28:38.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-03-30T21:28:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83569036390882400,-96.83115772662117000)
Unique Key
500t000000TEOLPAA5
20-00205774
Service Request Number: 20-00205774 • Address: COLE AVE & BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00205774
Address
COLE AVE & BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-27T19:35:54.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-02-27T19:35:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80957769882266000,-96.79684614525732000)
Unique Key
500t000000RmLr6AAF
20-00512494
Service Request Number: 20-00512494 • Address: 3218 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00512494
Address
3218 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-18T09:44:16.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-18T09:44:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71120632031107000,-96.76455071109109000)
Unique Key
500t000000VCvkmAAD
20-00621171
Service Request Number: 20-00621171 • Address: 3023 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00621171
Address
3023 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-16T10:57:59.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2020-06-16T10:57:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83493179963217000,-96.66449253509954000)
Unique Key
500t000000VxBvFAAV
20-00062070
Service Request Number: 20-00062070 • Address: 7404 CORONADO WAY, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00062070
Address
7404 CORONADO WAY, DALLAS, TX, 75214
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-01-20T13:12:12.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-01-20T13:12:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80800302060553000,-96.73081827784637000)
Unique Key
500t000000R2x7JAAR
19-01388976
Service Request Number: 19-01388976 • Address: LEANA AVE & LYOLA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01388976
Address
LEANA AVE & LYOLA ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-04T00:59:00.000
Status
Closed
Created Date
2019-12-02T18:36:13.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2019-12-02T18:36:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66872833943232000,-96.78191439260334000)
Unique Key
500t000000Oe0PTAAZ
20-00270602
Service Request Number: 20-00270602 • Address: 2822 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00270602
Address
2822 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:25:16.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-03-16T17:25:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71227428455823000,-96.83101858227580000)
Unique Key
500t000000T5KfFAAV
20-00205916
Service Request Number: 20-00205916 • Address: 2900 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00205916
Address
2900 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-28T03:32:10.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-28T03:32:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64744243786013600,-96.86647318677213000)
Unique Key
500t000000RmMSLAA3
20-00603718
Service Request Number: 20-00603718 • Address: 7286 EASTERN AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00603718
Address
7286 EASTERN AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-10T19:37:52.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-06-10T19:37:52.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84627018666761000,-96.81400057753517000)
Unique Key
500t000000VwTNrAAN
20-00065417
Service Request Number: 20-00065417 • Address: 13022 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00065417
Address
13022 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-29T00:59:00.000
Status
Closed
Created Date
2020-01-21T12:49:37.000
Updated Date
2020-07-12T01:20:41.000
Closed Date
2020-01-21T12:49:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92704143627677400,-96.80329958233325000)
Unique Key
500t000000R35AQAAZ
20-00291186
Service Request Number: 20-00291186 • Address: 3606 DUCHESS TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00291186
Address
3606 DUCHESS TRL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-21T18:09:31.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-03-21T18:09:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89321148344602000,-96.85969420416280000)
Unique Key
500t000000TDOYsAAP
20-00264652
Service Request Number: 20-00264652 • Address: N PEARL ST & ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00264652
Address
N PEARL ST & ROSS AVE, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-03-14T19:04:14.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-14T19:04:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78810964828933500,-96.79784762286673000)
Unique Key
500t000000T59VnAAJ
20-00562400
Service Request Number: 20-00562400 • Address: 9900 ADLETA BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00562400
Address
9900 ADLETA BLVD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-31T23:59:00.000
Status
Closed
Created Date
2020-05-30T02:11:38.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-05-30T02:11:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90087935084853000,-96.71399134931093000)
Unique Key
500t000000VumBbAAJ
20-00244710
Service Request Number: 20-00244710 • Address: 6414 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00244710
Address
6414 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-07T11:46:25.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-03-07T11:46:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94980352791491000,-96.79427207888605000)
Unique Key
500t000000T4VxPAAV
20-00339611
Service Request Number: 20-00339611 • Address: 7062 ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00339611
Address
7062 ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-03T08:31:14.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2020-04-03T08:31:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99010745838572000,-96.77978164617294000)
Unique Key
500t000000TEreBAAT
19-01462451
Service Request Number: 19-01462451 • Address: 3405 BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
19-01462451
Address
3405 BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-12-23T15:08:29.000
Updated Date
2020-07-12T01:03:17.000
Closed Date
2019-12-23T15:08:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81169388286913600,-96.79941369472847000)
Unique Key
500t000000Pyho3AAB
20-00032432
Service Request Number: 20-00032432 • Address: 6929 VICTORIA AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00032432
Address
6929 VICTORIA AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-10T16:15:25.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-01-10T16:15:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84248681148291400,-96.83133480610374000)
Unique Key
500t000000Q0gnwAAB
19-01249608
Service Request Number: 19-01249608 • Address: 1914 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
19-01249608
Address
1914 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-23T13:27:34.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-10-23T13:27:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81080962465656000,-96.77548491582122000)
Unique Key
500t000000NaPmSAAV
20-00675722
Service Request Number: 20-00675722 • Address: 2608 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00675722
Address
2608 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-30T15:41:12.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-06-30T15:41:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82223787186471500,-96.83519455777463000)
Unique Key
500t000000WwAFdAAN
20-00293718
Service Request Number: 20-00293718 • Address: 5709 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00293718
Address
5709 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-03-23T09:49:08.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-03-23T09:49:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81057099588153000,-96.76342792695296000)
Unique Key
500t000000TDTptAAH
20-00707351
Service Request Number: 20-00707351 • Address: MEANDERING WAY & ROUNDROCK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00707351
Address
MEANDERING WAY & ROUNDROCK RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-07-09T08:03:14.000
Updated Date
2020-07-12T01:06:32.000
Closed Date
2020-07-09T08:03:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95585477660970500,-96.77860953249535000)
Unique Key
500t000000Wxkg4AAB
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