311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
19-01172671
Service Request Number: 19-01172671 • Address: MAGDELINE ST & NORWICH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01172671
Address
MAGDELINE ST & NORWICH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-10-02T10:32:42.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2019-10-02T10:32:42.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78783795532401500,-96.88258050341008000)
Unique Key
500t000000N3cbjAAB
19-01180048
Service Request Number: 19-01180048 • Address: 3300 W LEDBETTER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01180048
Address
3300 W LEDBETTER DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-06T00:59:00.000
Status
Closed
Created Date
2019-10-03T16:23:22.000
Updated Date
2020-02-12T15:53:26.000
Closed Date
2019-10-03T16:23:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69107907252891500,-96.87419484210412000)
Unique Key
500t000000N48EAAAZ
19-01355423
Service Request Number: 19-01355423 • Address: 16200 SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01355423
Address
16200 SPRING CREEK RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-11-21T11:25:11.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2019-11-21T11:25:11.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.97294761091781000,-96.77282837090539000)
Unique Key
500t000000OcqHrAAJ
20-00036208
Service Request Number: 20-00036208 • Address: 2223 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00036208
Address
2223 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-07T17:32:11.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-07T17:32:11.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72122634167763500,-96.82185494892416000)
Unique Key
500t000000Q0p0WAAR
20-00249542
Service Request Number: 20-00249542 • Address: 12591 JUPITER RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00249542
Address
12591 JUPITER RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-03-10T22:44:22.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-03-10T22:44:22.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86595557109601000,-96.68327718132510000)
Unique Key
500t000000T4erFAAR
20-00222300
Service Request Number: 20-00222300 • Address: 11400 N STEMMONS FWY NB, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00222300
Address
11400 N STEMMONS FWY NB, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-03-04T02:13:27.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-03-04T02:13:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89606138242555000,-96.89787242849631000)
Unique Key
500t000000SnvvaAAB
19-01477801
Service Request Number: 19-01477801 • Address: 8918 MEADOWKNOLL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01477801
Address
8918 MEADOWKNOLL DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-04T00:59:00.000
Status
Closed
Created Date
2019-12-28T20:00:54.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2019-12-28T20:00:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89801752984450000,-96.73005811524406000)
Unique Key
500t000000PzBNSAA3
20-00174233
Service Request Number: 20-00174233 • Address: 3000 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00174233
Address
3000 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-19T17:43:10.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2020-02-19T17:43:10.000
Outcome
Request Transferred
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.64742674138835000,-96.86975795879161000)
Unique Key
500t000000Rl6EsAAJ
20-00382401
Service Request Number: 20-00382401 • Address: 6426 NORWAY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00382401
Address
6426 NORWAY RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
In Progress
Created Date
2020-04-14T15:39:34.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-14T15:39:34.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88829110761487000,-96.79554577000843000)
Unique Key
500t000000TG6idAAD
20-00801986
Service Request Number: 20-00801986 • Address: N BECKLEY AVE & W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00801986
Address
N BECKLEY AVE & W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-05T10:10:14.000
Updated Date
2020-08-07T09:37:03.000
Closed Date
2020-08-05T10:10:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77471260450869000,-96.82359293921220000)
Unique Key
500t000000YHk3zAAD
20-00813478
Service Request Number: 20-00813478 • Address: 9806 ESTATE LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00813478
Address
9806 ESTATE LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-07T16:38:50.000
Updated Date
2020-08-07T21:45:18.000
Closed Date
2020-08-07T16:38:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88372444282594400,-96.71753943653016000)
Unique Key
500t000000XuuI0AAJ
20-00603716
Service Request Number: 20-00603716 • Address: 7130 EASTERN AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00603716
Address
7130 EASTERN AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-10T19:35:59.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-06-10T19:35:59.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84447373965358000,-96.81422310875670000)
Unique Key
500t000000VwTNIAA3
20-00181793
Service Request Number: 20-00181793 • Address: 2588 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00181793
Address
2588 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-21T14:13:27.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-02-21T14:13:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76780147186009000,-96.77186120713168000)
Unique Key
500t000000RlQBnAAN
19-01169071
Service Request Number: 19-01169071 • Address: 2847 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01169071
Address
2847 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-10-01T13:33:58.000
Updated Date
2020-07-12T01:07:31.000
Closed Date
2019-10-01T13:33:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70179118582748000,-96.77537379447124000)
Unique Key
500t000000N3MVBAA3
20-00540671
Service Request Number: 20-00540671 • Address: 1502 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00540671
Address
1502 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-25T14:22:01.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-25T14:22:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75889571722828000,-96.84535502944465000)
Unique Key
500t000000VDxuUAAT
19-01476200
Service Request Number: 19-01476200 • Address: LINFIELD RD & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01476200
Address
LINFIELD RD & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-29T00:59:00.000
Status
Closed
Created Date
2019-12-27T18:51:05.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2019-12-27T18:51:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71349598380215400,-96.75893970839930000)
Unique Key
500t000000Pz8QYAAZ
19-01199663
Service Request Number: 19-01199663 • Address: 8005 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
19-01199663
Address
8005 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-10-09T14:15:49.000
Updated Date
2020-07-12T01:06:40.000
Closed Date
2019-10-09T14:15:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71005665424972600,-96.68488260959516000)
Unique Key
500t000000N5Y3EAAV
20-00252188
Service Request Number: 20-00252188 • Address: 500 N BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00252188
Address
500 N BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-11T13:06:51.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-03-11T13:06:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81144403552596600,-96.74908425256685000)
Unique Key
500t000000T4kl7AAB
20-00075248
Service Request Number: 20-00075248 • Address: 4367 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00075248
Address
4367 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-01-23T13:20:43.000
Updated Date
2020-01-27T03:11:58.000
Closed Date
2020-01-23T13:20:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81741016879232000,-96.81231842404200000)
Unique Key
500t000000R3SkRAAV
20-00143397
Service Request Number: 20-00143397 • Address: 3610 SPRINGBROOK ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00143397
Address
3610 SPRINGBROOK ST, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-11T14:22:56.000
Updated Date
2020-02-11T15:38:20.000
Closed Date
2020-02-11T14:22:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81918838365057000,-96.79620147167277000)
Unique Key
500t000000Rjv8SAAR
19-01201006
Service Request Number: 19-01201006 • Address: 1202 IOWA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01201006
Address
1202 IOWA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-10-09T17:13:38.000
Updated Date
2020-01-27T03:32:36.000
Closed Date
2019-10-09T17:13:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72585984967808000,-96.80722224458286000)
Unique Key
500t000000N5dZUAAZ
20-00099193
Service Request Number: 20-00099193 • Address: 1134 RIDGEWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00099193
Address
1134 RIDGEWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-01-29T18:18:45.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-01-29T18:18:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73135065450017000,-96.70174646299161000)
Unique Key
500t000000R4LidAAF
19-01305832
Service Request Number: 19-01305832 • Address: 5057 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01305832
Address
5057 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-11-22T00:59:00.000
Status
Closed
Created Date
2019-11-07T21:53:35.000
Updated Date
2020-01-27T02:58:15.000
Closed Date
2019-11-07T21:53:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69136668379303500,-96.90957103635020000)
Unique Key
500t000000NiXrpAAF
19-01312124
Service Request Number: 19-01312124 • Address: OZONA ST & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01312124
Address
OZONA ST & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-10T08:44:06.000
Updated Date
2020-07-12T01:06:32.000
Closed Date
2019-11-10T08:44:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71946028523398000,-96.79602810807765000)
Unique Key
500t000000NioJuAAJ
20-00387936
Service Request Number: 20-00387936 • Address: 3322 SANTA TERESA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00387936
Address
3322 SANTA TERESA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-15T14:26:11.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-04-15T14:26:11.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82948628729736000,-96.66002195788809000)
Unique Key
500t000000TGGICAA5
19-01423940
Service Request Number: 19-01423940 • Address: 10344 WOOD HEIGHTS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01423940
Address
10344 WOOD HEIGHTS DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-13T00:59:00.000
Status
Closed
Created Date
2019-12-11T16:28:18.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2019-12-11T16:28:18.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75898490284221500,-96.64508000201230000)
Unique Key
500t000000OfIfgAAF
20-00705201
Service Request Number: 20-00705201 • Address: 2524 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00705201
Address
2524 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-08T14:02:53.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2020-07-08T14:02:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69603155691136000,-96.85934764879951000)
Unique Key
500t000000WxbpwAAB
19-01219969
Service Request Number: 19-01219969 • Address: 5606 BANTING WAY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01219969
Address
5606 BANTING WAY, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-10-15T14:08:22.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2019-10-15T14:08:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79116265377262000,-96.70462246905487000)
Unique Key
500t000000N71KwAAJ
20-00509294
Service Request Number: 20-00509294 • Address: 4604 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00509294
Address
4604 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-05-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-15T17:04:16.000
Updated Date
2020-07-12T01:07:28.000
Closed Date
2020-05-15T17:04:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99383941396218000,-96.83226353449845000)
Unique Key
500t000000VCo1kAAD
20-00552476
Service Request Number: 20-00552476 • Address: 6367 DEL NORTE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00552476
Address
6367 DEL NORTE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T19:29:22.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-26T19:29:22.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86851933723773000,-96.79618737851806000)
Unique Key
500t000000VERShAAP
20-00012504
Service Request Number: 20-00012504 • Address: 4620 S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00012504
Address
4620 S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-06T08:07:57.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-06T08:07:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74798322559937000,-96.76444298030934000)
Unique Key
500t000000PzvjoAAB
20-00132635
Service Request Number: 20-00132635 • Address: 3339 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00132635
Address
3339 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-07T18:14:05.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-02-07T18:14:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82782482970062400,-96.82730815690742000)
Unique Key
500t000000R5eLeAAJ
20-00450860
Service Request Number: 20-00450860 • Address: 7117 LYRE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00450860
Address
7117 LYRE LN, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-03T23:59:00.000
Status
Closed
Created Date
2020-05-01T10:49:49.000
Updated Date
2020-07-12T01:06:40.000
Closed Date
2020-05-01T10:49:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83372726084643000,-96.73679561320574000)
Unique Key
500t000000VASDEAA5
20-00464654
Service Request Number: 20-00464654 • Address: 2813 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00464654
Address
2813 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-02T13:57:11.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-05-02T13:57:11.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74651207898723000,-96.86567813484301000)
Unique Key
500t000000VAsZBAA1
20-00439899
Service Request Number: 20-00439899 • Address: 3400 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00439899
Address
3400 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-04-28T21:33:31.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-28T21:33:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79939993228530400,-96.69267042539529000)
Unique Key
500t000000UDMMPAA5
20-00575503
Service Request Number: 20-00575503 • Address: 884 BERKINSHIRE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00575503
Address
884 BERKINSHIRE DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T10:43:05.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-06-03T10:43:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84743662161372400,-96.70453433706646000)
Unique Key
500t000000VvKHWAA3
20-00488956
Service Request Number: 20-00488956 • Address: 11700 WEBB CHAPEL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00488956
Address
11700 WEBB CHAPEL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-05-11T23:10:36.000
Updated Date
2020-07-12T01:06:41.000
Closed Date
2020-05-11T23:10:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90815514589006000,-96.87217101504348000)
Unique Key
500t000000VC495AAD
19-01478051
Service Request Number: 19-01478051 • Address: 2100 MCKIM DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01478051
Address
2100 MCKIM DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-30T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-28T23:55:23.000
Updated Date
2020-07-12T01:08:02.000
Closed Date
2019-12-28T23:55:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74880420595853000,-96.66969127309537000)
Unique Key
500t000000PzC0eAAF
20-00416927
Service Request Number: 20-00416927 • Address: 4435 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00416927
Address
4435 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T21:10:01.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-22T21:10:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81948656147233000,-96.81261509050043000)
Unique Key
500t000000UCfPeAAL
20-00345981
Service Request Number: 20-00345981 • Address: 8700 CHARING CROSS LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00345981
Address
8700 CHARING CROSS LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-05T22:24:33.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-05T22:24:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86747693619036000,-96.68863715719985000)
Unique Key
500t000000TF3aAAAT
20-00134932
Service Request Number: 20-00134932 • Address: 176 S TRUNK AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00134932
Address
176 S TRUNK AVE, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-09T11:34:43.000
Updated Date
2020-07-12T01:08:48.000
Closed Date
2020-02-09T11:34:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.78474242135921000,-96.77642897865560000)
Unique Key
500t000000R5iu9AAB
19-01407083
Service Request Number: 19-01407083 • Address: 2905 NORTH BEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01407083
Address
2905 NORTH BEND DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-08T00:59:00.000
Status
Closed
Created Date
2019-12-06T15:47:39.000
Updated Date
2020-01-27T03:54:10.000
Closed Date
2019-12-06T15:47:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90802825878558500,-96.88034150486565000)
Unique Key
500t000000OecQtAAJ
19-01225712
Service Request Number: 19-01225712 • Address: 3016 SAN MEDINA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01225712
Address
3016 SAN MEDINA AVE, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-10-16T16:39:43.000
Updated Date
2020-01-27T03:21:46.000
Closed Date
2019-10-16T16:39:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83290765528387600,-96.66442298958457000)
Unique Key
500t000000NWjSJAA1
19-01480804
Service Request Number: 19-01480804 • Address: 12860 TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01480804
Address
12860 TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-28T22:15:52.000
Updated Date
2020-07-12T01:20:41.000
Closed Date
2019-12-28T22:15:52.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92029097508732000,-96.75062079321506000)
Unique Key
500t000000PzId3AAF
20-00379447
Service Request Number: 20-00379447 • Address: N PEARL ST & MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00379447
Address
N PEARL ST & MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T09:57:29.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-04-14T09:57:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79283141911667000,-96.80288902152790000)
Unique Key
500t000000TG1xdAAD
20-00522190
Service Request Number: 20-00522190 • Address: 2846 CARTWRIGHT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00522190
Address
2846 CARTWRIGHT ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T17:04:20.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-05-19T17:04:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77753979244252000,-96.91773611840917000)
Unique Key
500t000000VDHDKAA5
19-01412818
Service Request Number: 19-01412818 • Address: 244 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01412818
Address
244 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-11T00:59:00.000
Status
Closed
Created Date
2019-12-09T13:59:44.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2019-12-09T13:59:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74401312540519000,-96.82549965325555000)
Unique Key
500t000000Oeqh5AAB
19-01355061
Service Request Number: 19-01355061 • Address: 1698 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01355061
Address
1698 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2019-11-21T10:32:46.000
Updated Date
2020-07-12T01:08:11.000
Closed Date
2019-11-21T10:32:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76417568575530000,-96.78026982004299000)
Unique Key
500t000000OcpZpAAJ
20-00440813
Service Request Number: 20-00440813 • Address: 10700 EDEN ROC DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00440813
Address
10700 EDEN ROC DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T09:35:48.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-04-29T09:35:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86955633894794500,-96.69819382649837000)
Unique Key
500t000000UDOpYAAX
19-01282010
Service Request Number: 19-01282010 • Address: 508 MEADOWSHIRE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
19-01282010
Address
508 MEADOWSHIRE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-11-01T12:04:52.000
Updated Date
2020-07-12T01:08:12.000
Closed Date
2019-11-01T12:04:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65591252662569000,-96.82937662543532000)
Unique Key
500t000000Nv6xbAAB