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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
19-01312540
Service Request Number: 19-01312540 • Address: 9437 SILVER FALLS BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01312540
Address
9437 SILVER FALLS BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-10T14:17:10.000
Updated Date
2020-01-27T03:47:32.000
Closed Date
2019-11-10T14:17:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70437404623601000,-96.66075607864359000)
Unique Key
500t000000ObNKGAA3
19-01365298
Service Request Number: 19-01365298 • Address: BIGLOW ST & E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01365298
Address
BIGLOW ST & E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-26T00:59:00.000
Status
Closed
Created Date
2019-11-24T16:55:44.000
Updated Date
2020-01-27T03:23:55.000
Closed Date
2019-11-24T16:55:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71103999253035000,-96.80005251397832000)
Unique Key
500t000000OdAYiAAN
20-00025570
Service Request Number: 20-00025570 • Address: 103 BRIDGES ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00025570
Address
103 BRIDGES ST, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2020-01-09T09:49:48.000
Updated Date
2020-01-27T03:07:06.000
Closed Date
2020-01-09T09:49:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71144449710308000,-96.67469634437780000)
Unique Key
500t000000Q0RL5AAN
20-00099596
Service Request Number: 20-00099596 • Address: 2400 S VERNON AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00099596
Address
2400 S VERNON AVE, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-01T00:59:00.000
Status
Closed
Created Date
2020-01-30T02:31:30.000
Updated Date
2020-01-30T05:33:36.000
Closed Date
2020-01-30T02:31:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72246474405978500,-96.83656508197156000)
Unique Key
500t000000R4NBgAAN
20-00381844
Service Request Number: 20-00381844 • Address: 2303 MOFFATT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00381844
Address
2303 MOFFATT AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:40:41.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-04-14T14:40:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69937210727091000,-96.78447345082857000)
Unique Key
500t000000TG5u4AAD
20-00422832
Service Request Number: 20-00422832 • Address: 1200 S BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00422832
Address
1200 S BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-25T23:59:00.000
Status
Closed
Created Date
2020-04-24T09:53:56.000
Updated Date
2020-07-12T01:07:39.000
Closed Date
2020-04-24T09:53:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73250461892976000,-96.87153777891832000)
Unique Key
500t000000UCquQAAT
20-00697139
Service Request Number: 20-00697139 • Address: 14058 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00697139
Address
14058 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-30T23:59:00.000
Status
Closed
Created Date
2020-07-07T05:18:08.000
Updated Date
2020-07-12T01:09:04.000
Closed Date
2020-07-07T05:18:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93424836420726000,-96.76213175872682000)
Unique Key
500t000000WxBwjAAF
20-00510343
Service Request Number: 20-00510343 • Address: 796 HOUSTON ST VIADUCT, DALLAS, TX, 75207 • City Council District: 1
Service Request Number
20-00510343
Address
796 HOUSTON ST VIADUCT, DALLAS, TX, 75207
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-16T16:39:25.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-05-16T16:39:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76544099065446000,-96.81234118646010000)
Unique Key
500t000000VCqEgAAL
20-00153436
Service Request Number: 20-00153436 • Address: 3300 W PENTAGON PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00153436
Address
3300 W PENTAGON PKWY, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-13T15:58:28.000
Updated Date
2020-02-13T18:20:42.000
Closed Date
2020-02-13T15:58:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70691774652238000,-96.87451383734877000)
Unique Key
500t000000RkJghAAF
19-01409174
Service Request Number: 19-01409174 • Address: SINGLETON BLVD & N HAMPTON RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01409174
Address
SINGLETON BLVD & N HAMPTON RD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-08T00:59:00.000
Status
Closed
Created Date
2019-12-07T14:19:45.000
Updated Date
2020-02-07T17:08:06.000
Closed Date
2019-12-07T14:19:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77870107542343400,-96.85662003728153000)
Unique Key
500t000000OefzmAAB
20-00127198
Service Request Number: 20-00127198 • Address: MILITARY PKWY & SAM HOUSTON RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00127198
Address
MILITARY PKWY & SAM HOUSTON RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-06T16:24:20.000
Updated Date
2020-07-12T01:09:16.000
Closed Date
2020-02-06T16:24:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.76843001956362400,-96.65027722394737000)
Unique Key
500t000000R5RDNAA3
20-00401013
Service Request Number: 20-00401013 • Address: 7925 GOODSHIRE AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00401013
Address
7925 GOODSHIRE AVE, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-04-19T20:17:19.000
Updated Date
2020-07-12T01:06:36.000
Closed Date
2020-04-19T20:17:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88242726904081000,-96.74366385328618000)
Unique Key
500t000000TGcijAAD
19-01433263
Service Request Number: 19-01433263 • Address: 6326 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01433263
Address
6326 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-15T00:59:00.000
Status
Closed
Created Date
2019-12-13T17:21:15.000
Updated Date
2020-01-27T03:29:24.000
Closed Date
2019-12-13T17:21:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81113533225327000,-96.74936423935330000)
Unique Key
500t000000PxOMVAA3
19-01440480
Service Request Number: 19-01440480 • Address: 7147 LARKIN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01440480
Address
7147 LARKIN DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T09:54:18.000
Updated Date
2020-03-04T16:13:23.000
Closed Date
2019-12-17T09:54:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78189910288309500,-96.69646075619343000)
Unique Key
500t000000PxftFAAR
20-00427627
Service Request Number: 20-00427627 • Address: 2272 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00427627
Address
2272 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-25T14:10:08.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-25T14:10:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80353803677564000,-96.78787674661402000)
Unique Key
500t000000UCyqlAAD
20-00676065
Service Request Number: 20-00676065 • Address: 9509 SUMMERHILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00676065
Address
9509 SUMMERHILL LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-06-30T16:23:06.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-06-30T16:23:06.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89306951127713000,-96.72231712651849000)
Unique Key
500t000000WwBWVAA3
19-01458922
Service Request Number: 19-01458922 • Address: 314 CRENSHAW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01458922
Address
314 CRENSHAW DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-23T00:59:00.000
Status
Closed
Created Date
2019-12-21T18:55:20.000
Updated Date
2020-01-27T03:31:26.000
Closed Date
2019-12-21T18:55:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70811751054517000,-96.65552650326113000)
Unique Key
500t000000Pya9mAAB
19-01410331
Service Request Number: 19-01410331 • Address: 2624 PALO ALTO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01410331
Address
2624 PALO ALTO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-29T00:59:00.000
Status
Closed
Created Date
2019-12-08T19:27:52.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2019-12-08T19:27:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65218317147845000,-96.77989198801743000)
Unique Key
500t000000OeiEKAAZ
20-00421931
Service Request Number: 20-00421931 • Address: 2069 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00421931
Address
2069 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-04-23T23:59:13.000
Updated Date
2020-07-12T01:07:14.000
Closed Date
2020-04-23T23:59:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80440340489959000,-96.78405474539555000)
Unique Key
500t000000UCooDAAT
20-00628814
Service Request Number: 20-00628814 • Address: 1503 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00628814
Address
1503 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-05T08:37:06.000
Updated Date
2020-07-12T01:20:41.000
Closed Date
2020-06-05T08:37:06.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80664252872761000,-96.77234612848261000)
Unique Key
500t000000VxUouAAF
20-00553633
Service Request Number: 20-00553633 • Address: 1520 OLYMPIA DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00553633
Address
1520 OLYMPIA DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-28T10:29:25.000
Updated Date
2020-07-12T01:09:01.000
Closed Date
2020-05-28T10:29:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75950589151345600,-96.84595210878905000)
Unique Key
500t000000VEU0IAAX
20-00397979
Service Request Number: 20-00397979 • Address: 6880 BRADBURY LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00397979
Address
6880 BRADBURY LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-17T18:45:23.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-04-17T18:45:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91258110799657000,-96.78686880619874000)
Unique Key
500t000000TGY4oAAH
20-00317979
Service Request Number: 20-00317979 • Address: 261 S FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00317979
Address
261 S FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-28T16:34:42.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-03-28T16:34:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77910020469769000,-96.80064981407418000)
Unique Key
500t000000TEBuCAAX
20-00494324
Service Request Number: 20-00494324 • Address: 6047 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00494324
Address
6047 BURGUNDY RD, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
In Progress
Created Date
2020-05-13T08:58:54.000
Updated Date
2020-07-12T01:07:11.000
Closed Date
2020-05-13T08:58:54.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89719124781936000,-96.80214990109491000)
Unique Key
500t000000VCHe9AAH
19-01413470
Service Request Number: 19-01413470 • Address: 9508 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01413470
Address
9508 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-11T00:59:00.000
Status
Closed
Created Date
2019-12-09T15:35:34.000
Updated Date
2020-01-27T03:55:29.000
Closed Date
2019-12-09T15:35:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76315653438595600,-96.65926197474371000)
Unique Key
500t000000Oes4eAAB
19-01244730
Service Request Number: 19-01244730 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
19-01244730
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-10-22T13:12:37.000
Updated Date
2020-07-12T01:06:40.000
Closed Date
2019-10-22T13:12:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72035807640610000,-96.85709177894226000)
Unique Key
500t000000NZquCAAT
20-00271424
Service Request Number: 20-00271424 • Address: 7002 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00271424
Address
7002 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:40:32.000
Updated Date
2020-07-12T01:08:35.000
Closed Date
2020-03-17T08:40:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81177287015858500,-96.73835523972040000)
Unique Key
500t000000T5NCfAAN
20-00209927
Service Request Number: 20-00209927 • Address: 1803 BERKLEY AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00209927
Address
1803 BERKLEY AVE, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-28T17:30:37.000
Updated Date
2020-07-12T01:06:41.000
Closed Date
2020-02-28T17:30:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72432710634427000,-96.84979304476475000)
Unique Key
500t000000RmVYsAAN
20-00611414
Service Request Number: 20-00611414 • Address: 9400 GLENGREEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00611414
Address
9400 GLENGREEN DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:20:53.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-06-12T15:20:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74330400446330000,-96.66152478631915000)
Unique Key
500t000000Vwnn4AAB
20-00191277
Service Request Number: 20-00191277 • Address: 2634 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00191277
Address
2634 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-24T16:18:12.000
Updated Date
2020-02-24T23:41:09.000
Closed Date
2020-02-24T16:18:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70846047176020500,-96.78429738914276000)
Unique Key
500t000000Rlm80AAB
19-01429217
Service Request Number: 19-01429217 • Address: 10443 VINEMONT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01429217
Address
10443 VINEMONT ST, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-14T00:59:00.000
Status
Closed
Created Date
2019-12-12T19:21:35.000
Updated Date
2020-07-12T01:08:12.000
Closed Date
2019-12-12T19:21:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84817956685251500,-96.69858771814087000)
Unique Key
500t000000OfWbnAAF
19-01349512
Service Request Number: 19-01349512 • Address: 4412 KUSHLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01349512
Address
4412 KUSHLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-22T00:59:00.000
Status
Closed
Created Date
2019-11-19T20:07:49.000
Updated Date
2020-07-12T01:08:12.000
Closed Date
2019-11-19T20:07:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68986202113437400,-96.80863014016421000)
Unique Key
500t000000OccvEAAR
19-01459971
Service Request Number: 19-01459971 • Address: 5360 TORO BRAVO DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01459971
Address
5360 TORO BRAVO DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-12-22T22:17:23.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2019-12-22T22:17:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68681239438487000,-96.91787193427200000)
Unique Key
500t000000PycCTAAZ
20-00211917
Service Request Number: 20-00211917 • Address: 8475 PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00211917
Address
8475 PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-29T21:41:06.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-29T21:41:06.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86522025894506500,-96.80424717555044000)
Unique Key
500t000000SnVodAAF
20-00285282
Service Request Number: 20-00285282 • Address: 9004 BECKLEY VIEW AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00285282
Address
9004 BECKLEY VIEW AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-19T20:47:06.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-03-19T20:47:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63888483253683000,-96.83242151198608000)
Unique Key
500t000000TDDp0AAH
20-00090509
Service Request Number: 20-00090509 • Address: 16733 VILLAGE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00090509
Address
16733 VILLAGE LN, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-28T10:34:29.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-28T10:34:29.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.97791919279748000,-96.82231148072634000)
Unique Key
500t000000R42GQAAZ
19-01287694
Service Request Number: 19-01287694 • Address: 6218 WAGGONER DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
19-01287694
Address
6218 WAGGONER DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-06T00:59:00.000
Status
Closed
Created Date
2019-11-04T09:59:32.000
Updated Date
2020-01-27T03:11:10.000
Closed Date
2019-11-04T09:59:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88717441483536400,-96.79950728550986000)
Unique Key
500t000000NvHouAAF
19-01189621
Service Request Number: 19-01189621 • Address: 340 S SEAGOVILLE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01189621
Address
340 S SEAGOVILLE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T11:06:26.000
Updated Date
2020-07-12T01:07:14.000
Closed Date
2019-10-07T11:06:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70894318561032000,-96.65842515888140000)
Unique Key
500t000000N4ia1AAB
19-01442053
Service Request Number: 19-01442053 • Address: 2ND AVE & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
19-01442053
Address
2ND AVE & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T13:51:13.000
Updated Date
2020-07-12T01:07:45.000
Closed Date
2019-12-17T13:51:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76204150873666000,-96.74576988216546000)
Unique Key
500t000000PxkJLAAZ
20-00212758
Service Request Number: 20-00212758 • Address: 7457 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00212758
Address
7457 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-01T17:02:21.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-03-01T17:02:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88355826068319500,-96.73433719052447000)
Unique Key
500t000000SnXd8AAF
20-00329799
Service Request Number: 20-00329799 • Address: DENTON DR & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00329799
Address
DENTON DR & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-04-01T04:35:50.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-04-01T04:35:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85841811001408000,-96.87795745707307000)
Unique Key
500t000000TEY99AAH
19-01221968
Service Request Number: 19-01221968 • Address: 6200 SUDBURY DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01221968
Address
6200 SUDBURY DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-10-16T08:08:14.000
Updated Date
2020-07-12T01:06:47.000
Closed Date
2019-10-16T08:08:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83906071553519000,-96.75815191384686000)
Unique Key
500t000000NWRpxAAH
20-00696439
Service Request Number: 20-00696439 • Address: 600 AVENUE G, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00696439
Address
600 AVENUE G, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-07-06T17:12:49.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-07-06T17:12:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74236637032085000,-96.79200854972929000)
Unique Key
500t000000Wx96nAAB
20-00483275
Service Request Number: 20-00483275 • Address: 6407 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00483275
Address
6407 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-05-10T18:09:50.000
Updated Date
2020-07-12T01:06:44.000
Closed Date
2020-05-10T18:09:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81731954194205000,-96.75282286787208000)
Unique Key
500t000000VBrISAA1
20-00182252
Service Request Number: 20-00182252 • Address: 3000 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00182252
Address
3000 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-19T17:43:10.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-02-19T17:43:10.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64742674138835000,-96.86975795879161000)
Unique Key
500t000000RlRETAA3
20-00439606
Service Request Number: 20-00439606 • Address: 1323 GLEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00439606
Address
1323 GLEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-04-28T18:19:10.000
Updated Date
2020-07-12T01:09:00.000
Closed Date
2020-04-28T18:19:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72865969634194000,-96.80524277166694000)
Unique Key
500t000000UDLliAAH
20-00580838
Service Request Number: 20-00580838 • Address: VENDOME PL & WILLOW LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00580838
Address
VENDOME PL & WILLOW LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-04T12:56:21.000
Updated Date
2020-07-12T01:07:25.000
Closed Date
2020-06-04T12:56:21.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.91334510090294400,-96.79984980118482000)
Unique Key
500t000000VvYJSAA3
20-00083868
Service Request Number: 20-00083868 • Address: 18748 VISTA DEL SOL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00083868
Address
18748 VISTA DEL SOL, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-25T17:02:02.000
Updated Date
2020-07-12T01:07:06.000
Closed Date
2020-01-25T17:02:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00610234511092000,-96.83399242754454000)
Unique Key
500t000000R3l7WAAR
20-00328533
Service Request Number: 20-00328533 • Address: 1387 FITTS PL, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00328533
Address
1387 FITTS PL, DALLAS, TX, 75215
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-03-31T15:58:52.000
Updated Date
2020-07-12T01:03:21.000
Closed Date
2020-03-31T15:58:52.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76868765694471000,-96.79594955543426000)
Unique Key
500t000000TEVnBAAX
20-00100372
Service Request Number: 20-00100372 • Address: 17707 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00100372
Address
17707 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-29T13:25:55.000
Updated Date
2020-07-12T01:08:27.000
Closed Date
2020-01-29T13:25:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99134196325006500,-96.76813764039508000)
Unique Key
500t000000R4PhmAAF
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