311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
19-01268725
Service Request Number: 19-01268725 • Address: 6526 MALCOLM DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
19-01268725
Address
6526 MALCOLM DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-10-29T09:29:03.000
Updated Date
2020-01-27T03:51:44.000
Closed Date
2019-10-29T09:29:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83003086626871000,-96.74892261985292000)
Unique Key
500t000000NuConAAF
20-00822566
Service Request Number: 20-00822566 • Address: 2962 NORTH BEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00822566
Address
2962 NORTH BEND DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-11T14:19:55.000
Updated Date
2020-08-11T21:55:20.000
Closed Date
2020-08-11T14:19:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90783429491628500,-96.87940261590768000)
Unique Key
500t000000XvYohAAF
20-00817733
Service Request Number: 20-00817733 • Address: 4343 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00817733
Address
4343 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-08-10T12:33:08.000
Updated Date
2020-08-11T14:24:30.000
Closed Date
2020-08-10T12:33:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81992829139438000,-96.79361157815194000)
Unique Key
500t000000XvECUAA3
20-00050380
Service Request Number: 20-00050380 • Address: 2800 W 12TH ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00050380
Address
2800 W 12TH ST, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-18T00:59:00.000
Status
Closed
Created Date
2020-01-16T09:21:43.000
Updated Date
2020-01-27T02:46:14.000
Closed Date
2020-01-16T09:21:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74113537453520000,-96.86618031974913000)
Unique Key
500t000000R2YCCAA3
19-01183661
Service Request Number: 19-01183661 • Address: 5924 MEADOW CREST DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
19-01183661
Address
5924 MEADOW CREST DR, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-10-04T14:21:06.000
Updated Date
2020-01-27T02:52:44.000
Closed Date
2019-10-04T14:21:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90329048875383000,-96.80565621201215000)
Unique Key
500t000000N4NuPAAV
19-01234435
Service Request Number: 19-01234435 • Address: JULIUS SCHEPPS FWY SB & SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01234435
Address
JULIUS SCHEPPS FWY SB & SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-19T23:59:00.000
Status
Closed
Created Date
2019-10-18T17:10:24.000
Updated Date
2020-01-27T03:23:03.000
Closed Date
2019-10-18T17:10:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68171355815085400,-96.74456044908460000)
Unique Key
500t000000NXr0PAAT
19-01331031
Service Request Number: 19-01331031 • Address: 1428 HAWLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01331031
Address
1428 HAWLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-17T00:59:00.000
Status
Closed
Created Date
2019-11-14T16:35:37.000
Updated Date
2020-01-27T03:41:03.000
Closed Date
2019-11-14T16:35:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73696984168987000,-96.67308669614460000)
Unique Key
500t000000Oc25vAAB
20-00816764
Service Request Number: 20-00816764 • Address: 8619 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00816764
Address
8619 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
In Progress
Created Date
2020-08-10T10:16:43.000
Updated Date
2020-08-11T09:28:56.000
Closed Date
2020-08-10T10:16:43.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73968199450809000,-96.67346645814939000)
Unique Key
500t000000XvAHOAA3
20-00823914
Service Request Number: 20-00823914 • Address: TURTLE CREEK BLVD & FAIRMOUNT ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00823914
Address
TURTLE CREEK BLVD & FAIRMOUNT ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-11T19:27:50.000
Updated Date
2020-08-11T22:06:04.000
Closed Date
2020-08-11T19:27:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80169812519121600,-96.80993566981986000)
Unique Key
500t000000XvdR7AAJ
20-00820185
Service Request Number: 20-00820185 • Address: MCCUTCHEON LN & GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00820185
Address
MCCUTCHEON LN & GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-08-11T02:49:14.000
Updated Date
2020-08-11T09:14:24.000
Closed Date
2020-08-11T02:49:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75070791626085000,-96.67413419156928000)
Unique Key
500t000000XvNUSAA3
20-00812813
Service Request Number: 20-00812813 • Address: 9806 ESTATE LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00812813
Address
9806 ESTATE LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-08-07T16:38:50.000
Updated Date
2020-08-11T16:47:57.000
Closed Date
2020-08-07T16:38:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88372444282594400,-96.71753943653016000)
Unique Key
500t000000XusVVAAZ
20-00595055
Service Request Number: 20-00595055 • Address: 3710 HARLINGEN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00595055
Address
3710 HARLINGEN ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-06-09T08:21:35.000
Updated Date
2020-08-11T16:00:00.000
Closed Date
2020-06-09T08:21:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78726383773468500,-96.90455342401678000)
Unique Key
500t000000Vw7iUAAR
20-00823909
Service Request Number: 20-00823909 • Address: 12230 WILLOWDELL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00823909
Address
12230 WILLOWDELL DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-11T19:25:02.000
Updated Date
2020-08-11T22:39:21.000
Closed Date
2020-08-11T19:25:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91651284700916000,-96.76366448231197000)
Unique Key
500t000000XvdQ4AAJ
19-01180961
Service Request Number: 19-01180961 • Address: 10855 YORKSPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01180961
Address
10855 YORKSPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-03T14:48:18.000
Updated Date
2020-01-27T01:57:01.000
Closed Date
2019-10-03T14:48:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86089605026758400,-96.69871125284256000)
Unique Key
500t000000N4DFvAAN
20-00820313
Service Request Number: 20-00820313 • Address: 2825 LARRY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00820313
Address
2825 LARRY DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-11T07:34:22.000
Updated Date
2020-08-11T09:37:59.000
Closed Date
2020-08-11T07:34:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82426691437730400,-96.66647716921065000)
Unique Key
500t000000XvOz7AAF
20-00650264
Service Request Number: 20-00650264 • Address: 1361 REDWOOD CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00650264
Address
1361 REDWOOD CIR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-06-24T08:17:27.000
Updated Date
2020-08-11T16:32:52.000
Closed Date
2020-06-24T08:17:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82768718734761400,-96.70555157089775000)
Unique Key
500t000000VyNpnAAF
19-01478008
Service Request Number: 19-01478008 • Address: 7406 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
19-01478008
Address
7406 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-14T00:59:00.000
Status
Closed
Created Date
2019-12-29T00:39:24.000
Updated Date
2020-02-12T10:59:54.000
Closed Date
2019-12-29T00:39:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90051700796827000,-96.77902682068610000)
Unique Key
500t000000PzBm3AAF
20-00822764
Service Request Number: 20-00822764 • Address: 5429 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00822764
Address
5429 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-11T11:15:57.000
Updated Date
2020-08-11T14:51:16.000
Closed Date
2020-08-11T11:15:57.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82074092542331600,-96.83069960535873000)
Unique Key
500t000000XvZamAAF
20-00821532
Service Request Number: 20-00821532 • Address: 5415 DENTON DR CUT OFF, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00821532
Address
5415 DENTON DR CUT OFF, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-08-11T11:09:23.000
Updated Date
2020-08-11T14:53:30.000
Closed Date
2020-08-11T11:09:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81865144587411000,-96.83290670213705000)
Unique Key
500t000000XvU3wAAF
19-01384028
Service Request Number: 19-01384028 • Address: 1816 CANELO DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01384028
Address
1816 CANELO DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-01T00:59:00.000
Status
Closed
Created Date
2019-12-01T16:56:24.000
Updated Date
2020-02-21T10:04:21.000
Closed Date
2019-12-01T16:56:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69043768488596400,-96.84942667313723000)
Unique Key
500t000000OdqBqAAJ
19-01197300
Service Request Number: 19-01197300 • Address: 17818 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01197300
Address
17818 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-10-09T07:58:19.000
Updated Date
2020-01-24T03:18:03.000
Closed Date
2019-10-09T07:58:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99513861322544000,-96.79899645344233000)
Unique Key
500t000000N5Nv0AAF
20-00221173
Service Request Number: 20-00221173 • Address: 5815 STILL FOREST DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00221173
Address
5815 STILL FOREST DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-03T16:33:30.000
Updated Date
2020-08-12T16:44:47.000
Closed Date
2020-03-03T16:33:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99243098396526400,-96.80819816419175000)
Unique Key
500t000000SnsoCAAR
19-01268919
Service Request Number: 19-01268919 • Address: 1010 GALLOWAY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01268919
Address
1010 GALLOWAY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-10-29T09:58:30.000
Updated Date
2020-02-12T12:02:39.000
Closed Date
2019-10-29T09:58:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73621108342030000,-96.80897841921734000)
Unique Key
500t000000NuEA6AAN
19-01320559
Service Request Number: 19-01320559 • Address: 7311 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01320559
Address
7311 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-15T00:59:00.000
Status
Closed
Created Date
2019-11-12T14:18:00.000
Updated Date
2020-01-27T03:48:53.000
Closed Date
2019-11-12T14:18:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96889032483065000,-96.78195336250447000)
Unique Key
500t000000ObeieAAB
19-01348872
Service Request Number: 19-01348872 • Address: 7400 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
19-01348872
Address
7400 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-22T00:59:00.000
Status
Closed
Created Date
2019-11-19T17:26:25.000
Updated Date
2020-01-24T02:25:52.000
Closed Date
2019-11-19T17:26:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87179802358402000,-96.77843653803820000)
Unique Key
500t000000OcbpUAAR
20-00195875
Service Request Number: 20-00195875 • Address: 5926 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00195875
Address
5926 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-02-25T20:59:48.000
Updated Date
2020-08-12T16:53:14.000
Closed Date
2020-02-25T20:59:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97022133206374400,-96.80604116052358000)
Unique Key
500t000000RlxraAAB
20-00810127
Service Request Number: 20-00810127 • Address: 18179 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00810127
Address
18179 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-08-07T09:13:56.000
Updated Date
2020-08-12T10:55:05.000
Closed Date
2020-08-07T09:13:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99720240659391000,-96.83200180168399000)
Unique Key
500t000000XujyQAAR
20-00826642
Service Request Number: 20-00826642 • Address: 1300 N WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00826642
Address
1300 N WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-12T13:56:00.000
Updated Date
2020-08-12T14:29:03.000
Closed Date
2020-08-12T13:56:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75792692053789000,-96.91779578565385000)
Unique Key
500t000000XvoqVAAR
20-00825383
Service Request Number: 20-00825383 • Address: 3450 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00825383
Address
3450 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
In Progress
Created Date
2020-08-12T10:44:23.000
Updated Date
2020-08-12T12:06:31.000
Closed Date
2020-08-12T10:44:23.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66356507310898400,-96.63753867659945000)
Unique Key
500t000000XvkAqAAJ
20-00805387
Service Request Number: 20-00805387 • Address: 7003 MUMFORD ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00805387
Address
7003 MUMFORD ST, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-08-06T07:35:15.000
Updated Date
2020-08-12T08:44:40.000
Closed Date
2020-08-06T07:35:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99688889594637000,-96.78348808894613000)
Unique Key
500t000000YHw4WAAT
20-00159563
Service Request Number: 20-00159563 • Address: 11700 WEBB CHAPEL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00159563
Address
11700 WEBB CHAPEL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-02-14T22:55:45.000
Updated Date
2020-08-12T16:28:03.000
Closed Date
2020-02-14T22:55:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90815514589006000,-96.87217101504348000)
Unique Key
500t000000RkWvZAAV
19-01426572
Service Request Number: 19-01426572 • Address: N STEMMONS FWY SB & N WALTON WALKER BLVD SB, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01426572
Address
N STEMMONS FWY SB & N WALTON WALKER BLVD SB, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-12-12T12:10:07.000
Updated Date
2020-01-27T03:28:40.000
Closed Date
2019-12-12T12:10:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87143425540161000,-96.89864431861264000)
Unique Key
500t000000OfQzAAAV
20-00824894
Service Request Number: 20-00824894 • Address: 5906 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00824894
Address
5906 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-12T09:27:26.000
Updated Date
2020-08-12T12:24:15.000
Closed Date
2020-08-12T09:27:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00511689229794000,-96.80471194937057000)
Unique Key
500t000000XviGZAAZ
20-00254349
Service Request Number: 20-00254349 • Address: 6244 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00254349
Address
6244 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T19:19:15.000
Updated Date
2020-08-12T16:56:55.000
Closed Date
2020-03-11T19:19:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94972064508312600,-96.79715809203904000)
Unique Key
500t000000T4oiBAAR
20-00806525
Service Request Number: 20-00806525 • Address: 6402 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00806525
Address
6402 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
In Progress
Created Date
2020-08-06T10:54:54.000
Updated Date
2020-08-12T08:24:34.000
Closed Date
2020-08-06T10:54:54.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97234088226992000,-96.80046476421613000)
Unique Key
500t000000YI05eAAD
20-00661333
Service Request Number: 20-00661333 • Address: 2200 GRAYCLIFF DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00661333
Address
2200 GRAYCLIFF DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-06-26T13:39:51.000
Updated Date
2020-08-12T16:05:35.000
Closed Date
2020-06-26T13:39:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80552111138119000,-96.71343209012096000)
Unique Key
500t000000WveKcAAJ
20-00658789
Service Request Number: 20-00658789 • Address: 865 S ST MARY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00658789
Address
865 S ST MARY AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-06-25T20:46:12.000
Updated Date
2020-08-12T16:04:53.000
Closed Date
2020-06-25T20:46:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79218740776963000,-96.75486035066638000)
Unique Key
500t000000WvWBpAAN
20-00429883
Service Request Number: 20-00429883 • Address: 3152 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00429883
Address
3152 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T08:32:22.000
Updated Date
2020-08-12T16:51:08.000
Closed Date
2020-04-27T08:32:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88774571857714000,-96.87155667577072000)
Unique Key
500t000000UD3hJAAT
20-00614627
Service Request Number: 20-00614627 • Address: 10695 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00614627
Address
10695 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-14T17:58:03.000
Updated Date
2020-08-12T11:30:31.000
Closed Date
2020-06-14T17:58:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84400126975759000,-96.63713435379475000)
Unique Key
500t000000VwuIiAAJ
20-00254544
Service Request Number: 20-00254544 • Address: 11412 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00254544
Address
11412 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-03-12T00:28:53.000
Updated Date
2020-08-12T16:27:10.000
Closed Date
2020-03-12T00:28:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90453649421783000,-96.87222779524575000)
Unique Key
500t000000T4pIJAAZ
20-00823150
Service Request Number: 20-00823150 • Address: 4800 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00823150
Address
4800 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-08-11T15:46:17.000
Updated Date
2020-08-12T11:18:39.000
Closed Date
2020-08-11T15:46:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85282198662148500,-96.72904643814914000)
Unique Key
500t000000XvanQAAR
20-00815653
Service Request Number: 20-00815653 • Address: 8460 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00815653
Address
8460 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-09T22:01:08.000
Updated Date
2020-08-12T08:15:22.000
Closed Date
2020-08-09T22:01:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84149491361666400,-96.85828747243460000)
Unique Key
500t000000Xv466AAB
19-01309487
Service Request Number: 19-01309487 • Address: 2226 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01309487
Address
2226 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-08T16:38:43.000
Updated Date
2020-02-14T09:53:39.000
Closed Date
2019-11-08T16:38:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70613927795718000,-96.79295700790881000)
Unique Key
500t000000NifojAAB
19-01265365
Service Request Number: 19-01265365 • Address: S PEAK ST & S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01265365
Address
S PEAK ST & S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-29T23:59:00.000
Status
Closed
Created Date
2019-10-28T12:22:14.000
Updated Date
2020-01-27T03:51:10.000
Closed Date
2019-10-28T12:22:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78384556349310000,-96.76287241699035000)
Unique Key
500t000000NtUIVAA3
20-00651290
Service Request Number: 20-00651290 • Address: 11127 BUSHIRE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00651290
Address
11127 BUSHIRE DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-06-24T10:36:44.000
Updated Date
2020-08-12T16:50:25.000
Closed Date
2020-06-24T10:36:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.90055960703638000,-96.83423527607796000)
Unique Key
500t000000VyPyUAAV
20-00828256
Service Request Number: 20-00828256 • Address: 3104 RENAISSANCE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00828256
Address
3104 RENAISSANCE DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-12T15:38:31.000
Updated Date
2020-08-12T21:48:22.000
Closed Date
2020-08-12T15:38:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99457623678684000,-96.86369231400357000)
Unique Key
500t000000XvuYEAAZ
20-00665634
Service Request Number: 20-00665634 • Address: 2015 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00665634
Address
2015 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-29T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:04.000
Updated Date
2020-08-12T16:17:13.000
Closed Date
2020-06-28T03:48:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81053379085655000,-96.77737359431337000)
Unique Key
500t000000Wvlm8AAB
20-00828235
Service Request Number: 20-00828235 • Address: 2115 SHEA RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00828235
Address
2115 SHEA RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-12T21:09:11.000
Updated Date
2020-08-12T22:29:45.000
Closed Date
2020-08-12T21:09:11.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82886452336768500,-96.85413698072760000)
Unique Key
500t000000XvuKHAAZ
19-01224040
Service Request Number: 19-01224040 • Address: 8280 CLUB MEADOWS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01224040
Address
8280 CLUB MEADOWS DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-10-16T12:50:12.000
Updated Date
2020-01-27T03:21:50.000
Closed Date
2019-10-16T12:50:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89427942979427400,-96.74778231390428000)
Unique Key
500t000000NWaJ3AAL
20-00826622
Service Request Number: 20-00826622 • Address: 1200 N WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00826622
Address
1200 N WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-12T13:53:16.000
Updated Date
2020-08-12T14:27:47.000
Closed Date
2020-08-12T13:53:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75642295448273000,-96.91801150468105000)
Unique Key
500t000000XvodbAAB