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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Dataset fields
Showing 50 real records
19-01444694
Service Request Number: 19-01444694 • Address: 1205 MISTY GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01444694
Address
1205 MISTY GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T22:14:06.000
Updated Date
2020-01-27T03:05:32.000
Closed Date
2019-12-17T22:14:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68564851916928000,-96.84221452940544000)
Unique Key
500t000000PxpsuAAB
20-00837836
Service Request Number: 20-00837836 • Address: 5607 W PURDUE AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00837836
Address
5607 W PURDUE AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-16T16:37:11.000
Updated Date
2020-08-16T21:08:45.000
Closed Date
2020-08-16T16:37:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85427352746340500,-96.81722486077153000)
Unique Key
500t000000Ygh0eAAB
20-00837420
Service Request Number: 20-00837420 • Address: 1701 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00837420
Address
1701 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-16T13:04:49.000
Updated Date
2020-08-16T14:09:46.000
Closed Date
2020-08-16T13:04:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78551868243886000,-96.84642248823506000)
Unique Key
500t000000YgepWAAR
20-00837533
Service Request Number: 20-00837533 • Address: 12600 EXECUTIVE DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00837533
Address
12600 EXECUTIVE DR, DALLAS, TX, 75238
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-16T15:48:15.000
Updated Date
2020-08-16T15:51:19.000
Closed Date
2020-08-16T15:48:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86575833510021000,-96.67881727587859000)
Unique Key
500t000000YgfHcAAJ
19-01319678
Service Request Number: 19-01319678 • Address: 1700 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01319678
Address
1700 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-11T13:57:55.000
Updated Date
2020-01-27T03:47:50.000
Closed Date
2019-11-11T13:57:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70378553290266400,-96.80089031576807000)
Unique Key
500t000000Obd0HAAR
20-00837896
Service Request Number: 20-00837896 • Address: 6200 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00837896
Address
6200 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-08-16T22:46:37.000
Updated Date
2020-08-16T23:19:44.000
Closed Date
2020-08-16T22:46:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71260651725183500,-96.71568377215621000)
Unique Key
500t000000YghI4AAJ
20-00840333
Service Request Number: 20-00840333 • Address: SAMUELL BLVD & S BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00840333
Address
SAMUELL BLVD & S BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T14:24:13.000
Updated Date
2020-08-17T16:14:44.000
Closed Date
2020-08-17T14:24:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79238960327858000,-96.68511646308703000)
Unique Key
500t000000YgtL9AAJ
20-00832784
Service Request Number: 20-00832784 • Address: 3766 MANANA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00832784
Address
3766 MANANA DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
In Progress
Created Date
2020-08-14T09:49:33.000
Updated Date
2020-08-17T07:38:55.000
Closed Date
2020-08-14T09:49:33.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87388559182936000,-96.85345678038183000)
Unique Key
500t000000XwEYPAA3
20-00838947
Service Request Number: 20-00838947 • Address: 3300 FRIO DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00838947
Address
3300 FRIO DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T10:23:08.000
Updated Date
2020-08-17T13:58:31.000
Closed Date
2020-08-17T10:23:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70462607368032000,-96.80635525999750000)
Unique Key
500t000000YgmrQAAR
20-00746784
Service Request Number: 20-00746784 • Address: 9836 SMOKEFEATHER LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00746784
Address
9836 SMOKEFEATHER LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-07-20T11:10:48.000
Updated Date
2020-08-17T16:36:59.000
Closed Date
2020-07-20T11:10:48.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.92230713826953000,-96.73770705495740000)
Unique Key
500t000000XcCYZAA3
20-00746872
Service Request Number: 20-00746872 • Address: 9800 BENT BRANCH LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00746872
Address
9800 BENT BRANCH LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-07-20T11:23:47.000
Updated Date
2020-08-17T16:35:28.000
Closed Date
2020-07-20T11:23:47.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.92137242968559000,-96.73605255407698000)
Unique Key
500t000000XcCfCAAV
20-00832718
Service Request Number: 20-00832718 • Address: LAWNVIEW AVE & SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00832718
Address
LAWNVIEW AVE & SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
In Progress
Created Date
2020-08-14T09:38:59.000
Updated Date
2020-08-17T11:20:46.000
Closed Date
2020-08-14T09:38:59.000
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.79302660352796000,-96.72651039480873000)
Unique Key
500t000000XwEK8AAN
20-00838228
Service Request Number: 20-00838228 • Address: 4347 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00838228
Address
4347 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T08:15:17.000
Updated Date
2020-08-17T09:52:58.000
Closed Date
2020-08-17T08:15:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99612967922503500,-96.83643303611875000)
Unique Key
500t000000YgjvBAAR
20-00839956
Service Request Number: 20-00839956 • Address: IRVING BLVD & SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00839956
Address
IRVING BLVD & SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T13:17:07.000
Updated Date
2020-08-17T16:11:48.000
Closed Date
2020-08-17T13:17:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79589594732580000,-96.83387425802857000)
Unique Key
500t000000YgrbRAAR
20-00841704
Service Request Number: 20-00841704 • Address: GREY DAWN LN & URBAN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00841704
Address
GREY DAWN LN & URBAN AVE, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-17T20:19:28.000
Updated Date
2020-08-17T20:33:40.000
Closed Date
2020-08-17T20:19:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78097374143571000,-96.69536449524130000)
Unique Key
500t000000YgyAHAAZ
20-00836846
Service Request Number: 20-00836846 • Address: 3211 HAMMERLY DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00836846
Address
3211 HAMMERLY DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-16T04:36:42.000
Updated Date
2020-08-17T16:17:57.000
Closed Date
2020-08-16T04:36:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78108033742931000,-96.89894977952166000)
Unique Key
500t000000YgbWYAAZ
20-00838013
Service Request Number: 20-00838013 • Address: S COCKRELL HILL RD & POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00838013
Address
S COCKRELL HILL RD & POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-17T06:48:49.000
Updated Date
2020-08-17T16:16:51.000
Closed Date
2020-08-17T06:48:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72442265068562500,-96.89165930398138000)
Unique Key
500t000000YgiHmAAJ
20-00841887
Service Request Number: 20-00841887 • Address: HUGHES LN & CHURCHILL WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00841887
Address
HUGHES LN & CHURCHILL WAY, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-17T11:30:02.000
Updated Date
2020-08-18T03:36:22.000
Closed Date
2020-08-17T11:30:02.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.91702276893139000,-96.79728353343266000)
Unique Key
500t000000YgzCYAAZ
20-00840369
Service Request Number: 20-00840369 • Address: 13604 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00840369
Address
13604 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T14:31:23.000
Updated Date
2020-08-17T16:28:37.000
Closed Date
2020-08-17T14:31:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69200949197289000,-96.58032411698870000)
Unique Key
500t000000YgsXRAAZ
20-00837878
Service Request Number: 20-00837878 • Address: OAK LAWN AVE & NEWTON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00837878
Address
OAK LAWN AVE & NEWTON AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-08-16T22:07:25.000
Updated Date
2020-08-17T08:10:02.000
Closed Date
2020-08-16T22:07:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81859015901797000,-96.80244199808361000)
Unique Key
500t000000YghD4AAJ
20-00838600
Service Request Number: 20-00838600 • Address: 6922 WALLING LN, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00838600
Address
6922 WALLING LN, DALLAS, TX, 75231
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T09:30:27.000
Updated Date
2020-08-17T16:01:17.000
Closed Date
2020-08-17T09:30:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86364418476295000,-96.74131118308436000)
Unique Key
500t000000Ygl0JAAR
20-00841876
Service Request Number: 20-00841876 • Address: 1520 CHERRYCREST LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00841876
Address
1520 CHERRYCREST LN, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-17T13:34:56.000
Updated Date
2020-08-18T01:51:21.000
Closed Date
2020-08-17T13:34:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80829719960297600,-96.69006981969146000)
Unique Key
500t000000Ygyy2AAB
20-00835506
Service Request Number: 20-00835506 • Address: 9622 OAKWOOD DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00835506
Address
9622 OAKWOOD DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
In Progress
Created Date
2020-08-14T20:35:17.000
Updated Date
2020-08-17T09:29:13.000
Closed Date
2020-08-14T20:35:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68131682726084000,-96.65681414532231000)
Unique Key
500t000000XwNykAAF
20-00668557
Service Request Number: 20-00668557 • Address: 10621 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00668557
Address
10621 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-06-29T09:23:31.000
Updated Date
2020-08-17T15:02:26.000
Closed Date
2020-06-29T09:23:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83960916389078500,-96.68808838358824000)
Unique Key
500t000000WvrOdAAJ
20-00838845
Service Request Number: 20-00838845 • Address: 14089 FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00838845
Address
14089 FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-17T10:04:35.000
Updated Date
2020-08-17T15:36:26.000
Closed Date
2020-08-17T10:04:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93727401572770000,-96.76929006315717000)
Unique Key
500t000000YgmTXAAZ
20-00838324
Service Request Number: 20-00838324 • Address: 5818 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00838324
Address
5818 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-08-17T08:38:19.000
Updated Date
2020-08-17T14:25:27.000
Closed Date
2020-08-17T08:38:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85848810306453000,-96.75474839615084000)
Unique Key
500t000000YgkFSAAZ
20-00841132
Service Request Number: 20-00841132 • Address: 7135 LYRE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00841132
Address
7135 LYRE LN, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-17T15:09:44.000
Updated Date
2020-08-17T16:33:34.000
Closed Date
2020-08-17T15:09:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83350017335834000,-96.73645819504367000)
Unique Key
500t000000Ygw2HAAR
19-01180873
Service Request Number: 19-01180873 • Address: 2100 WESTBURG ALY, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
19-01180873
Address
2100 WESTBURG ALY, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-06T00:59:00.000
Status
Closed
Created Date
2019-10-03T20:53:09.000
Updated Date
2020-01-27T01:57:35.000
Closed Date
2019-10-03T20:53:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80923244416381000,-96.78042231626006000)
Unique Key
500t000000N4CshAAF
20-00840162
Service Request Number: 20-00840162 • Address: 10167 SAN LORENZO AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00840162
Address
10167 SAN LORENZO AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T13:54:43.000
Updated Date
2020-08-17T13:57:09.000
Closed Date
2020-08-17T13:54:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83179507660073400,-96.68119878691562000)
Unique Key
500t000000YgsZfAAJ
20-00841289
Service Request Number: 20-00841289 • Address: 18304 SUMMERFIELD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00841289
Address
18304 SUMMERFIELD DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-17T14:21:16.000
Updated Date
2020-08-17T17:15:12.000
Closed Date
2020-08-17T14:21:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00041504742278400,-96.84442929778126000)
Unique Key
500t000000YgwbMAAR
20-00831655
Service Request Number: 20-00831655 • Address: 8550 MIDPARK RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00831655
Address
8550 MIDPARK RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-08-13T18:27:53.000
Updated Date
2020-08-17T07:34:39.000
Closed Date
2020-08-13T18:27:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93647471951983600,-96.75720751047463000)
Unique Key
500t000000Xw9USAAZ
20-00841875
Service Request Number: 20-00841875 • Address: 4347 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00841875
Address
4347 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-17T12:55:27.000
Updated Date
2020-08-18T01:50:09.000
Closed Date
2020-08-17T12:55:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99612967922503500,-96.83643303611875000)
Unique Key
500t000000YgyxxAAB
20-00746742
Service Request Number: 20-00746742 • Address: EMBERGLOW LN & ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00746742
Address
EMBERGLOW LN & ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-07-20T11:04:17.000
Updated Date
2020-08-17T16:34:08.000
Closed Date
2020-07-20T11:04:17.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.91675866836301000,-96.73554301036054000)
Unique Key
500t000000XcCMnAAN
19-01401427
Service Request Number: 19-01401427 • Address: 2406 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01401427
Address
2406 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-12T00:59:00.000
Status
Closed
Created Date
2019-12-05T12:16:03.000
Updated Date
2020-02-07T17:09:00.000
Closed Date
2019-12-05T12:16:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71903144962544000,-96.82036847195971000)
Unique Key
500t000000OeQhEAAV
20-00835596
Service Request Number: 20-00835596 • Address: 2634 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00835596
Address
2634 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-08-14T21:41:06.000
Updated Date
2020-08-17T10:06:05.000
Closed Date
2020-08-14T21:41:06.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83028656650338000,-96.66954674508142000)
Unique Key
500t000000XwOCcAAN
20-00840882
Service Request Number: 20-00840882 • Address: 1329 SPRINGLAKE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00840882
Address
1329 SPRINGLAKE DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T15:47:36.000
Updated Date
2020-08-17T20:51:34.000
Closed Date
2020-08-17T15:47:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73541693721618000,-96.70663271814222000)
Unique Key
500t000000Ygv43AAB
20-00836195
Service Request Number: 20-00836195 • Address: 12925 SILVER BROOK RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00836195
Address
12925 SILVER BROOK RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
In Progress
Created Date
2020-08-15T13:09:55.000
Updated Date
2020-08-17T08:59:49.000
Closed Date
2020-08-15T13:09:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67484858761317000,-96.61511552291894000)
Unique Key
500t000000YgZWVAA3
20-00836543
Service Request Number: 20-00836543 • Address: 3800 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00836543
Address
3800 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
In Progress
Created Date
2020-08-15T18:18:58.000
Updated Date
2020-08-17T11:30:16.000
Closed Date
2020-08-15T18:18:58.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77326747845224000,-96.75414877315820000)
Unique Key
500t000000YgaSdAAJ
19-01306927
Service Request Number: 19-01306927 • Address: 3523 ROCKBLUFF DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01306927
Address
3523 ROCKBLUFF DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-08T11:08:35.000
Updated Date
2020-01-27T02:58:26.000
Closed Date
2019-11-08T11:08:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76746738406982000,-96.69304580764891000)
Unique Key
500t000000NibNKAAZ
20-00838496
Service Request Number: 20-00838496 • Address: 3705 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00838496
Address
3705 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
In Progress
Created Date
2020-08-17T09:12:52.000
Updated Date
2020-08-17T09:15:30.000
Closed Date
2020-08-17T09:12:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66083098347809000,-96.64101040780226000)
Unique Key
500t000000YglCNAAZ
20-00835539
Service Request Number: 20-00835539 • Address: 4200 DELANO PL, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00835539
Address
4200 DELANO PL, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-08-14T21:06:00.000
Updated Date
2020-08-17T14:35:44.000
Closed Date
2020-08-14T21:06:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80217620122688000,-96.78533379021465000)
Unique Key
500t000000XwO4OAAV
20-00834604
Service Request Number: 20-00834604 • Address: 1872 JACK EVANS ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00834604
Address
1872 JACK EVANS ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-08-14T15:43:23.000
Updated Date
2020-08-17T06:21:14.000
Closed Date
2020-08-14T15:43:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79117954284252000,-96.79724265783224000)
Unique Key
500t000000XwLdEAAV
20-00746845
Service Request Number: 20-00746845 • Address: 9301 CHIMNEYSWEEP LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00746845
Address
9301 CHIMNEYSWEEP LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-07-20T11:20:29.000
Updated Date
2020-08-17T16:34:44.000
Closed Date
2020-07-20T11:20:29.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.91935798811374000,-96.73720334379071000)
Unique Key
500t000000XcCseAAF
20-00841230
Service Request Number: 20-00841230 • Address: 10622 LARCHFIELD LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00841230
Address
10622 LARCHFIELD LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-17T09:03:12.000
Updated Date
2020-08-17T16:54:09.000
Closed Date
2020-08-17T09:03:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87669920620706400,-96.70266571811024000)
Unique Key
500t000000YgwLEAAZ
20-00837417
Service Request Number: 20-00837417 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00837417
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-08-16T14:08:50.000
Updated Date
2020-08-17T14:53:24.000
Closed Date
2020-08-16T14:08:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67988110334685000,-96.60976714035067000)
Unique Key
500t000000Yged2AAB
20-00808382
Service Request Number: 20-00808382 • Address: 5930 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00808382
Address
5930 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-08-06T15:41:49.000
Updated Date
2020-08-17T14:26:40.000
Closed Date
2020-08-06T15:41:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83644328873563000,-96.76445178905360000)
Unique Key
500t000000YI64yAAD
19-01312405
Service Request Number: 19-01312405 • Address: 2604 CYPRESS POINT DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01312405
Address
2604 CYPRESS POINT DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-10T12:47:35.000
Updated Date
2020-01-27T03:47:38.000
Closed Date
2019-11-10T12:47:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67082226669804600,-96.61571319344796000)
Unique Key
500t000000ObMzcAAF
20-00838352
Service Request Number: 20-00838352 • Address: 10500 BLANCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00838352
Address
10500 BLANCO DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T08:44:10.000
Updated Date
2020-08-17T09:56:11.000
Closed Date
2020-08-17T08:44:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.62486436978846000,-96.74630705690458000)
Unique Key
500t000000YgkXyAAJ
20-00839156
Service Request Number: 20-00839156 • Address: 3516 BREMEN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00839156
Address
3516 BREMEN ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-08-17T10:56:47.000
Updated Date
2020-08-17T11:37:53.000
Closed Date
2020-08-17T10:56:47.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83048334100846000,-96.76677859733175000)
Unique Key
500t000000YgnYVAAZ
20-00840290
Service Request Number: 20-00840290 • Address: 100 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00840290
Address
100 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T14:18:43.000
Updated Date
2020-08-17T22:28:58.000
Closed Date
2020-08-17T14:18:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.78175807433276000,-96.79409762593790000)
Unique Key
500t000000YgtCRAAZ
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