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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00861355
Service Request Number: 20-00861355 • Address: S POLK ST & BECKLEYMEADE AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00861355
Address
S POLK ST & BECKLEYMEADE AVE, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-24T09:55:53.000
Updated Date
2020-08-24T11:09:05.000
Closed Date
2020-08-24T09:55:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64036343000704000,-96.84021631366691000)
Unique Key
500t000000YiRRvAAN
20-00863895
Service Request Number: 20-00863895 • Address: CANTON ST & EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00863895
Address
CANTON ST & EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-24T17:37:31.000
Updated Date
2020-08-24T18:55:36.000
Closed Date
2020-08-24T17:37:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78458833519527000,-96.77391654188521000)
Unique Key
500t000000YiZpQAAV
20-00849825
Service Request Number: 20-00849825 • Address: 2500 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00849825
Address
2500 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-08-19T20:44:55.000
Updated Date
2020-08-24T06:59:33.000
Closed Date
2020-08-19T20:44:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77474076561965000,-96.82352827079235000)
Unique Key
500t000000YhUM2AAN
20-00858063
Service Request Number: 20-00858063 • Address: 5940 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00858063
Address
5940 BURGUNDY RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-08-22T11:20:05.000
Updated Date
2020-08-24T18:27:59.000
Closed Date
2020-08-22T11:20:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89719479229354000,-96.80589304260786000)
Unique Key
500t000000YhxW4AAJ
20-00833136
Service Request Number: 20-00833136 • Address: 656 RICHMONDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00833136
Address
656 RICHMONDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-14T10:49:45.000
Updated Date
2020-08-24T09:32:37.000
Closed Date
2020-08-14T10:49:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73876998534621000,-96.87805621690862000)
Unique Key
500t000000XwFlfAAF
19-01283102
Service Request Number: 19-01283102 • Address: 614 MIDVALE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01283102
Address
614 MIDVALE DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-11-01T15:03:19.000
Updated Date
2020-02-24T13:28:53.000
Closed Date
2019-11-01T15:03:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66351475511376000,-96.83109833123966000)
Unique Key
500t000000Nv95hAAB
20-00859801
Service Request Number: 20-00859801 • Address: 207 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00859801
Address
207 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-08-23T18:13:15.000
Updated Date
2020-08-24T13:48:31.000
Closed Date
2020-08-23T18:13:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74618934259236600,-96.85696621954851000)
Unique Key
500t000000YiJl1AAF
20-00855952
Service Request Number: 20-00855952 • Address: 3702 HIGHGROVE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00855952
Address
3702 HIGHGROVE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-08-21T14:42:04.000
Updated Date
2020-08-24T08:04:57.000
Closed Date
2020-08-21T14:42:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86891026168839000,-96.85596252627148000)
Unique Key
500t000000YhsBvAAJ
20-00806043
Service Request Number: 20-00806043 • Address: 1750 GROSS RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00806043
Address
1750 GROSS RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-08-06T09:41:39.000
Updated Date
2020-08-24T15:14:52.000
Closed Date
2020-08-06T09:41:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81469848385433000,-96.68590340355486000)
Unique Key
500t000000YHyK7AAL
20-00861054
Service Request Number: 20-00861054 • Address: 1310 POWHATTAN ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00861054
Address
1310 POWHATTAN ST, DALLAS, TX, 75215
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
In Progress
Created Date
2020-08-24T10:22:45.000
Updated Date
2020-08-24T10:24:04.000
Closed Date
2020-08-24T10:22:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77091451168670500,-96.79388864466506000)
Unique Key
500t000000YiQDYAA3
20-00701916
Service Request Number: 20-00701916 • Address: 6900 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00701916
Address
6900 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-07-07T18:43:45.000
Updated Date
2020-08-24T15:36:53.000
Closed Date
2020-07-07T18:43:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87168688161861500,-96.76464896275795000)
Unique Key
500t000000WxPO2AAN
20-00768438
Service Request Number: 20-00768438 • Address: 146 CONTINENTAL AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00768438
Address
146 CONTINENTAL AVE, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-07-26T18:22:33.000
Updated Date
2020-08-24T15:29:48.000
Closed Date
2020-07-26T18:22:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78320685473309000,-96.81813489745217000)
Unique Key
500t000000XdnCEAAZ
20-00854572
Service Request Number: 20-00854572 • Address: 3500 RUGGED DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00854572
Address
3500 RUGGED DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-21T10:55:16.000
Updated Date
2020-08-24T13:24:58.000
Closed Date
2020-08-21T10:55:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70569305768048000,-96.84856468731228000)
Unique Key
500t000000YhnPTAAZ
19-01402609
Service Request Number: 19-01402609 • Address: L B J FWY WB & HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01402609
Address
L B J FWY WB & HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-12-05T14:52:48.000
Updated Date
2020-01-27T03:27:41.000
Closed Date
2019-12-05T14:52:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92500783438005400,-96.78632003558623000)
Unique Key
500t000000OeSrfAAF
20-00665658
Service Request Number: 20-00665658 • Address: 5839 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00665658
Address
5839 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-06-28T03:48:04.000
Updated Date
2020-08-24T06:07:26.000
Closed Date
2020-06-28T03:48:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87504866389423000,-96.75800538965713000)
Unique Key
500t000000WvlmWAAR
20-00864347
Service Request Number: 20-00864347 • Address: 6105 BANDERA AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00864347
Address
6105 BANDERA AVE, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-25T00:53:16.000
Updated Date
2020-08-25T02:07:13.000
Closed Date
2020-08-25T00:53:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86709101056728000,-96.80281711268604000)
Unique Key
500t000000YibybAAB
20-00842234
Service Request Number: 20-00842234 • Address: 7400 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00842234
Address
7400 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-08-18T08:40:19.000
Updated Date
2020-08-24T07:01:52.000
Closed Date
2020-08-18T08:40:19.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.76325522662346400,-96.69393989252530000)
Unique Key
500t000000Yh1Z2AAJ
20-00698601
Service Request Number: 20-00698601 • Address: 5901 RETAIL COMMONS BLVD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00698601
Address
5901 RETAIL COMMONS BLVD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-07-07T10:41:28.000
Updated Date
2020-08-24T06:15:51.000
Closed Date
2020-07-07T10:41:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86100327069459000,-96.75358613913683000)
Unique Key
500t000000WxGKOAA3
20-00860326
Service Request Number: 20-00860326 • Address: 3800 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00860326
Address
3800 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-08-24T08:36:35.000
Updated Date
2020-08-24T13:47:45.000
Closed Date
2020-08-24T08:36:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72733643915330000,-96.88209202640440000)
Unique Key
500t000000YiMcZAAV
20-00859768
Service Request Number: 20-00859768 • Address: 8648 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00859768
Address
8648 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
In Progress
Created Date
2020-08-23T17:48:00.000
Updated Date
2020-08-24T10:13:43.000
Closed Date
2020-08-23T17:48:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89644198212777000,-96.73912498009076000)
Unique Key
500t000000YiJYcAAN
19-01478278
Service Request Number: 19-01478278 • Address: MEADOWCREEK DR & BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
19-01478278
Address
MEADOWCREEK DR & BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-29T15:44:08.000
Updated Date
2020-01-27T03:00:18.000
Closed Date
2019-12-29T15:44:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94996315460441000,-96.79248504808385000)
Unique Key
500t000000PzCcTAAV
20-00862032
Service Request Number: 20-00862032 • Address: 1700 HERALD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00862032
Address
1700 HERALD ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-08-24T12:52:52.000
Updated Date
2020-08-24T14:01:14.000
Closed Date
2020-08-24T12:52:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74817479241847500,-96.76150841202765000)
Unique Key
500t000000YiTbbAAF
20-00861789
Service Request Number: 20-00861789 • Address: HILLGLENN RD & SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00861789
Address
HILLGLENN RD & SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-24T12:13:54.000
Updated Date
2020-08-24T21:21:56.000
Closed Date
2020-08-24T12:13:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82595600897283000,-96.66811455764464000)
Unique Key
500t000000YiTDxAAN
19-01408305
Service Request Number: 19-01408305 • Address: 6500 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
19-01408305
Address
6500 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-06T17:02:20.000
Updated Date
2020-01-27T03:54:39.000
Closed Date
2019-12-06T17:02:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87961658258948500,-96.79315275668021000)
Unique Key
500t000000OeeagAAB
20-00858870
Service Request Number: 20-00858870 • Address: 1831 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00858870
Address
1831 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-17T00:59:00.000
Status
Closed
Created Date
2020-08-22T22:25:46.000
Updated Date
2020-08-24T15:13:55.000
Closed Date
2020-08-22T22:25:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72592348099364000,-96.81576159515465000)
Unique Key
500t000000YhzONAAZ
20-00863512
Service Request Number: 20-00863512 • Address: SPRINGTREE LN & AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00863512
Address
SPRINGTREE LN & AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-24T16:19:29.000
Updated Date
2020-08-24T22:56:28.000
Closed Date
2020-08-24T16:19:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90538792491471000,-96.71784407539928000)
Unique Key
500t000000YiYcrAAF
20-00857532
Service Request Number: 20-00857532 • Address: 10700 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00857532
Address
10700 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
In Progress
Created Date
2020-08-21T23:14:40.000
Updated Date
2020-08-24T10:11:48.000
Closed Date
2020-08-21T23:14:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84424686955611600,-96.63704465107718000)
Unique Key
500t000000YhwB6AAJ
19-01241132
Service Request Number: 19-01241132 • Address: 8211 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01241132
Address
8211 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-22T23:59:00.000
Status
Closed
Created Date
2019-10-21T15:34:44.000
Updated Date
2020-01-27T03:52:58.000
Closed Date
2019-10-21T15:34:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79952142976644000,-96.70281899013163000)
Unique Key
500t000000NZVhbAAH
20-00857983
Service Request Number: 20-00857983 • Address: 6370 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00857983
Address
6370 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-22T10:54:29.000
Updated Date
2020-08-24T11:23:29.000
Closed Date
2020-08-22T10:54:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81612434236704000,-96.75340769173474000)
Unique Key
500t000000YhxMOAAZ
20-00858013
Service Request Number: 20-00858013 • Address: 2174 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00858013
Address
2174 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-22T11:02:36.000
Updated Date
2020-08-24T11:24:55.000
Closed Date
2020-08-22T11:02:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81590800660749000,-96.75282040232105000)
Unique Key
500t000000YhxQBAAZ
20-00854844
Service Request Number: 20-00854844 • Address: 4526 ASH LN, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00854844
Address
4526 ASH LN, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-08-21T11:39:24.000
Updated Date
2020-08-24T07:05:02.000
Closed Date
2020-08-21T11:39:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.78842911413361000,-96.76313898047120000)
Unique Key
500t000000Yhnm4AAB
20-00864336
Service Request Number: 20-00864336 • Address: 4420 WORCOLA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00864336
Address
4420 WORCOLA ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-24T15:40:29.000
Updated Date
2020-08-24T23:31:55.000
Closed Date
2020-08-24T15:40:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84000782648822500,-96.77165157313016000)
Unique Key
500t000000YibklAAB
20-00830748
Service Request Number: 20-00830748 • Address: 8608 BLOSSOM LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00830748
Address
8608 BLOSSOM LN, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-08-13T14:59:42.000
Updated Date
2020-08-24T07:01:14.000
Closed Date
2020-08-13T14:59:42.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75869993209276000,-96.67278681255752000)
Unique Key
500t000000Xw67SAAR
20-00863860
Service Request Number: 20-00863860 • Address: 2971 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00863860
Address
2971 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-19T15:30:52.000
Updated Date
2020-08-24T17:23:36.000
Closed Date
2020-06-19T15:30:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88110680021737000,-96.87876122647121000)
Unique Key
500t000000YiZvbAAF
20-00645085
Service Request Number: 20-00645085 • Address: 3700 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00645085
Address
3700 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-06-23T07:08:08.000
Updated Date
2020-08-24T16:08:40.000
Closed Date
2020-06-23T07:08:08.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.87755998738828000,-96.85607709577032000)
Unique Key
500t000000VyAikAAF
20-00859851
Service Request Number: 20-00859851 • Address: 9139 STONE CREEK PL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00859851
Address
9139 STONE CREEK PL, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-23T19:02:59.000
Updated Date
2020-08-24T11:31:27.000
Closed Date
2020-08-23T19:02:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90629331634958000,-96.74624889819088000)
Unique Key
500t000000YiJynAAF
20-00850594
Service Request Number: 20-00850594 • Address: 3006 PRUITT AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00850594
Address
3006 PRUITT AVE, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-08-20T09:50:37.000
Updated Date
2020-08-24T15:10:30.000
Closed Date
2020-08-20T09:50:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76351605993547000,-96.66319606108746000)
Unique Key
500t000000YhYVdAAN
20-00709201
Service Request Number: 20-00709201 • Address: 9323 CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00709201
Address
9323 CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-07-09T12:26:33.000
Updated Date
2020-08-24T16:01:24.000
Closed Date
2020-07-09T12:26:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92014039929080000,-96.73682439481813000)
Unique Key
500t000000WxrrmAAB
19-01431020
Service Request Number: 19-01431020 • Address: LARMANDA ST & ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
19-01431020
Address
LARMANDA ST & ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-15T00:59:00.000
Status
Closed
Created Date
2019-12-13T12:21:01.000
Updated Date
2020-01-27T03:04:23.000
Closed Date
2019-12-13T12:21:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86271218170154000,-96.74454752191020000)
Unique Key
500t000000PxKHbAAN
20-00851381
Service Request Number: 20-00851381 • Address: 8543 GLENCREST LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00851381
Address
8543 GLENCREST LN, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
In Progress
Created Date
2020-08-20T12:24:34.000
Updated Date
2020-08-24T15:44:09.000
Closed Date
2020-08-20T12:24:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85523251767371000,-96.84529952440960000)
Unique Key
500t000000YhbdJAAR
20-00861416
Service Request Number: 20-00861416 • Address: VALENTINE ST & JARVIS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00861416
Address
VALENTINE ST & JARVIS ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
In Progress
Created Date
2020-08-24T11:18:14.000
Updated Date
2020-08-24T14:12:37.000
Closed Date
2020-08-24T11:18:14.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74189018471345500,-96.75080717789301000)
Unique Key
500t000000YiRgqAAF
19-01345604
Service Request Number: 19-01345604 • Address: 5900 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
19-01345604
Address
5900 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-22T00:59:00.000
Status
Closed
Created Date
2019-11-19T11:01:23.000
Updated Date
2020-01-24T02:25:35.000
Closed Date
2019-11-19T11:01:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96972657638825400,-96.80710130741451000)
Unique Key
500t000000OcVxsAAF
20-00683238
Service Request Number: 20-00683238 • Address: 10330 JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00683238
Address
10330 JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-07-02T10:37:48.000
Updated Date
2020-08-25T16:30:32.000
Closed Date
2020-07-02T10:37:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83605760024225600,-96.67082502986660000)
Unique Key
500t000000WwV1QAAV
20-00867367
Service Request Number: 20-00867367 • Address: 4544 ST LANDRY DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00867367
Address
4544 ST LANDRY DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-25T14:53:17.000
Updated Date
2020-08-25T15:45:05.000
Closed Date
2020-08-25T14:53:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84366060047341000,-96.74714112213570000)
Unique Key
500t000000YipH3AAJ
20-00857586
Service Request Number: 20-00857586 • Address: 2555 MELBOURNE AVE, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
20-00857586
Address
2555 MELBOURNE AVE, DALLAS, TX, 75233
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-22T06:25:14.000
Updated Date
2020-08-25T16:43:12.000
Closed Date
2020-08-22T06:25:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72291826635902400,-96.86108881554529000)
Unique Key
500t000000YhwOkAAJ
20-00211200
Service Request Number: 20-00211200 • Address: INWOOD RD & L B J ACRD WB, DALLAS, TX, 75244 • City Council District: 11
Service Request Number
20-00211200
Address
INWOOD RD & L B J ACRD WB, DALLAS, TX, 75244
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-02T00:59:00.000
Status
Closed
Created Date
2020-02-29T12:44:03.000
Updated Date
2020-02-29T22:14:23.000
Closed Date
2020-02-29T12:44:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92759020966058600,-96.82156757517954000)
Unique Key
500t000000RmYKVAA3
19-01200753
Service Request Number: 19-01200753 • Address: 18000 WHISPERING GABLES LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01200753
Address
18000 WHISPERING GABLES LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-10-09T16:30:35.000
Updated Date
2020-01-24T03:17:58.000
Closed Date
2019-10-09T16:30:35.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.99514157732102000,-96.83894410669915000)
Unique Key
500t000000N5cPsAAJ
20-00830745
Service Request Number: 20-00830745 • Address: BLOSSOM LN & BLANTON ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00830745
Address
BLOSSOM LN & BLANTON ST, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-08-13T14:58:53.000
Updated Date
2020-08-25T07:40:36.000
Closed Date
2020-08-13T14:58:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75873453041852000,-96.66953224047510000)
Unique Key
500t000000Xw62NAAR
20-00677074
Service Request Number: 20-00677074 • Address: 2357 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00677074
Address
2357 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-06-30T23:42:36.000
Updated Date
2020-08-25T16:31:05.000
Closed Date
2020-06-30T23:42:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82829820459199500,-96.67733311797218000)
Unique Key
500t000000WwEBpAAN
20-00428932
Service Request Number: 20-00428932 • Address: 6035 BLACK BERRY LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00428932
Address
6035 BLACK BERRY LN, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-04-26T13:22:58.000
Updated Date
2020-08-25T14:27:00.000
Closed Date
2020-04-26T13:22:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95890921788663000,-96.80353754005856000)
Unique Key
500t000000UD19UAAT
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