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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00860564
Service Request Number: 20-00860564 • Address: ROYAL LN & ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00860564
Address
ROYAL LN & ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-24T09:11:06.000
Updated Date
2020-08-25T13:41:16.000
Closed Date
2020-08-24T09:11:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89307988921185000,-96.74093521809685000)
Unique Key
500t000000YiONAAA3
20-00588069
Service Request Number: 20-00588069 • Address: 6035 BLACK BERRY LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00588069
Address
6035 BLACK BERRY LN, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-06T12:04:34.000
Updated Date
2020-08-25T14:27:00.000
Closed Date
2020-06-06T12:04:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95890921788663000,-96.80353754005856000)
Unique Key
500t000000VvqnDAAR
20-00861531
Service Request Number: 20-00861531 • Address: S LAMAR ST & SANGER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00861531
Address
S LAMAR ST & SANGER AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-24T11:36:00.000
Updated Date
2020-08-25T14:16:29.000
Closed Date
2020-08-24T11:36:00.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76167938016147000,-96.78509923137380000)
Unique Key
500t000000YiSBvAAN
19-01192422
Service Request Number: 19-01192422 • Address: 5926 PALO PINTO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01192422
Address
5926 PALO PINTO AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T20:05:47.000
Updated Date
2020-01-27T02:54:31.000
Closed Date
2019-10-07T20:05:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81970536507179000,-96.76525731956781000)
Unique Key
500t000000N4ykCAAR
20-00846276
Service Request Number: 20-00846276 • Address: 6032 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00846276
Address
6032 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-08-19T08:42:34.000
Updated Date
2020-08-25T07:58:18.000
Closed Date
2020-08-19T08:42:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80967446027842000,-96.75467947012184000)
Unique Key
500t000000YhHqXAAV
20-00865802
Service Request Number: 20-00865802 • Address: 5041 DUPONT DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00865802
Address
5041 DUPONT DR, DALLAS, TX, 75216
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-25T11:19:56.000
Updated Date
2020-08-25T12:39:30.000
Closed Date
2020-08-25T11:19:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.68831391525743000,-96.78731067623170000)
Unique Key
500t000000YijEjAAJ
20-00855008
Service Request Number: 20-00855008 • Address: 6031 SPRINGFLOWER TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00855008
Address
6031 SPRINGFLOWER TRL, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-21T12:08:02.000
Updated Date
2020-08-25T16:18:09.000
Closed Date
2020-08-21T12:08:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97864150958197600,-96.80266447979938000)
Unique Key
500t000000Yhox1AAB
20-00430732
Service Request Number: 20-00430732 • Address: 11106 WONDERLAND TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00430732
Address
11106 WONDERLAND TRL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T10:13:01.000
Updated Date
2020-08-25T15:01:19.000
Closed Date
2020-04-27T10:13:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89970111041663600,-96.84471473145884000)
Unique Key
500t000000UD5I1AAL
20-00855649
Service Request Number: 20-00855649 • Address: 5749 PRESTON HAVEN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00855649
Address
5749 PRESTON HAVEN DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-21T13:56:14.000
Updated Date
2020-08-25T10:59:06.000
Closed Date
2020-08-21T13:56:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90660897457314600,-96.80895848665331000)
Unique Key
500t000000YhrDyAAJ
20-00861340
Service Request Number: 20-00861340 • Address: 3630 HARRY HINES BLVD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00861340
Address
3630 HARRY HINES BLVD, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-24T11:07:28.000
Updated Date
2020-08-25T16:19:45.000
Closed Date
2020-08-24T11:07:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79986804905275500,-96.81653336364408000)
Unique Key
500t000000YiRPkAAN
20-00863233
Service Request Number: 20-00863233 • Address: 4420 WORCOLA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00863233
Address
4420 WORCOLA ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-08-24T15:40:29.000
Updated Date
2020-08-25T08:04:46.000
Closed Date
2020-08-24T15:40:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84000782648822500,-96.77165157313016000)
Unique Key
500t000000YiYArAAN
20-00864287
Service Request Number: 20-00864287 • Address: 10816 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00864287
Address
10816 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
In Progress
Created Date
2020-08-24T21:41:01.000
Updated Date
2020-08-25T10:48:52.000
Closed Date
2020-08-24T21:41:01.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84453608754699000,-96.67878720935494000)
Unique Key
500t000000YibcfAAB
20-00868265
Service Request Number: 20-00868265 • Address: 936 VECINOS BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00868265
Address
936 VECINOS BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-25T17:22:53.000
Updated Date
2020-08-25T20:41:34.000
Closed Date
2020-08-25T17:22:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78613545543977600,-96.83807800712887000)
Unique Key
500t000000YisHGAAZ
20-00694056
Service Request Number: 20-00694056 • Address: SKYVIEW DR & OATES DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00694056
Address
SKYVIEW DR & OATES DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-07-06T12:31:55.000
Updated Date
2020-08-25T16:24:50.000
Closed Date
2020-07-06T12:31:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82167486136085400,-96.68181540495074000)
Unique Key
500t000000Wx2dvAAB
20-00642188
Service Request Number: 20-00642188 • Address: 2344 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00642188
Address
2344 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T12:34:00.000
Updated Date
2020-08-25T14:54:52.000
Closed Date
2020-06-22T12:34:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80494638734225500,-96.81882073266571000)
Unique Key
500t000000Vy2qHAAR
20-00517474
Service Request Number: 20-00517474 • Address: 3913 PETER PAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00517474
Address
3913 PETER PAN DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-05-19T08:30:21.000
Updated Date
2020-08-25T16:12:23.000
Closed Date
2020-05-19T08:30:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89607895913301000,-96.84624409080496000)
Unique Key
500t000000VD7heAAD
20-00861121
Service Request Number: 20-00861121 • Address: 3070 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00861121
Address
3070 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-08-24T10:31:55.000
Updated Date
2020-08-25T10:56:55.000
Closed Date
2020-08-24T10:31:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85325172707299000,-96.65983040566378000)
Unique Key
500t000000YiQTqAAN
20-00398545
Service Request Number: 20-00398545 • Address: 18760 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00398545
Address
18760 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-04-18T10:16:29.000
Updated Date
2020-08-25T14:34:23.000
Closed Date
2020-04-18T10:16:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00659694524873000,-96.78333165795694000)
Unique Key
500t000000TGZAiAAP
20-00867242
Service Request Number: 20-00867242 • Address: 6087 BLACK BERRY LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00867242
Address
6087 BLACK BERRY LN, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-08-25T15:27:54.000
Updated Date
2020-08-25T17:29:32.000
Closed Date
2020-08-25T15:27:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95889890786413000,-96.80260236491105000)
Unique Key
500t000000YiosnAAB
20-00865141
Service Request Number: 20-00865141 • Address: 7900 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00865141
Address
7900 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-25T09:50:32.000
Updated Date
2020-08-25T15:19:25.000
Closed Date
2020-08-25T09:50:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85061801986475400,-96.84091185789530000)
Unique Key
500t000000YignzAAB
19-01237084
Service Request Number: 19-01237084 • Address: 6836 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
19-01237084
Address
6836 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-16T00:59:00.000
Status
Closed
Created Date
2019-10-20T18:23:28.000
Updated Date
2020-01-27T03:53:20.000
Closed Date
2019-10-20T18:23:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87236313511556000,-96.78786701533066000)
Unique Key
500t000000NZ7eTAAT
20-00865373
Service Request Number: 20-00865373 • Address: 3402 CHAROLAIS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00865373
Address
3402 CHAROLAIS DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-25T10:19:35.000
Updated Date
2020-08-25T11:15:49.000
Closed Date
2020-08-25T10:19:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65808269513095000,-96.76456992467065000)
Unique Key
500t000000YihM8AAJ
20-00866478
Service Request Number: 20-00866478 • Address: 9323 CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00866478
Address
9323 CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-25T13:24:12.000
Updated Date
2020-08-25T13:58:40.000
Closed Date
2020-08-25T13:24:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92014039929080000,-96.73682439481813000)
Unique Key
500t000000YimGQAAZ
19-01280147
Service Request Number: 19-01280147 • Address: 6200 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01280147
Address
6200 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-31T17:35:51.000
Updated Date
2020-01-27T03:24:45.000
Closed Date
2019-10-31T17:35:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67225732697920000,-96.89117434531767000)
Unique Key
500t000000Nv2gbAAB
20-00864410
Service Request Number: 20-00864410 • Address: 11418 MARCUS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00864410
Address
11418 MARCUS DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-21T13:13:56.000
Updated Date
2020-08-25T06:48:15.000
Closed Date
2020-08-21T13:13:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90416086047536000,-96.87681035097270000)
Unique Key
500t000000Yicu1AAB
20-00697397
Service Request Number: 20-00697397 • Address: 502 N HASKELL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00697397
Address
502 N HASKELL AVE, DALLAS, TX, 75246
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-07-07T08:24:12.000
Updated Date
2020-08-25T16:31:42.000
Closed Date
2020-07-07T08:24:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79138154198075500,-96.77385392913729000)
Unique Key
500t000000WxDMpAAN
20-00865020
Service Request Number: 20-00865020 • Address: 6493 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00865020
Address
6493 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-25T09:34:11.000
Updated Date
2020-08-25T15:17:07.000
Closed Date
2020-08-25T09:34:11.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83639453078511000,-96.83170050590859000)
Unique Key
500t000000YigLmAAJ
20-00210906
Service Request Number: 20-00210906 • Address: 8598 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00210906
Address
8598 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-29T09:50:58.000
Updated Date
2020-03-02T09:23:05.000
Closed Date
2020-02-29T09:50:58.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81177333555070000,-96.70132616949934000)
Unique Key
500t000000RmXhDAAV
20-00859142
Service Request Number: 20-00859142 • Address: 3222 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00859142
Address
3222 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-23T10:03:09.000
Updated Date
2020-08-25T13:23:02.000
Closed Date
2020-08-23T10:03:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70793647278549000,-96.84127775987373000)
Unique Key
500t000000YiG9tAAF
20-00864373
Service Request Number: 20-00864373 • Address: 711 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00864373
Address
711 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-24T22:08:00.000
Updated Date
2020-08-25T05:08:15.000
Closed Date
2020-08-24T22:08:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73908667832418000,-96.86897934020406000)
Unique Key
500t000000YicT5AAJ
20-00410763
Service Request Number: 20-00410763 • Address: 17000 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00410763
Address
17000 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-04-21T15:45:40.000
Updated Date
2020-08-25T14:30:42.000
Closed Date
2020-04-21T15:45:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98172108485633000,-96.78569579447121000)
Unique Key
500t000000UUVkhAAH
20-00704058
Service Request Number: 20-00704058 • Address: 8026 FALL RIVER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00704058
Address
8026 FALL RIVER DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-07-08T11:25:35.000
Updated Date
2020-08-25T16:18:05.000
Closed Date
2020-07-08T11:25:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79726731785869000,-96.70728070753795000)
Unique Key
500t000000WxY7HAAV
19-01368400
Service Request Number: 19-01368400 • Address: 2645 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01368400
Address
2645 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2019-11-25T14:23:01.000
Updated Date
2020-02-19T14:21:19.000
Closed Date
2019-11-25T14:23:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70875972142735000,-96.78413410307600000)
Unique Key
500t000000OdIluAAF
20-00866653
Service Request Number: 20-00866653 • Address: 9323 CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00866653
Address
9323 CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-08-25T13:59:35.000
Updated Date
2020-08-25T15:01:17.000
Closed Date
2020-08-25T13:59:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92014039929080000,-96.73682439481813000)
Unique Key
500t000000Yin5eAAB
20-00864553
Service Request Number: 20-00864553 • Address: N BUCKNER BLVD & CHENAULT ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00864553
Address
N BUCKNER BLVD & CHENAULT ST, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-25T08:10:18.000
Updated Date
2020-08-25T09:10:28.000
Closed Date
2020-08-25T08:10:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80280256327679000,-96.68258860142592000)
Unique Key
500t000000YidwuAAB
20-00508746
Service Request Number: 20-00508746 • Address: 4604 CREEKMEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00508746
Address
4604 CREEKMEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-15T17:12:10.000
Updated Date
2020-08-25T14:37:14.000
Closed Date
2020-05-15T17:12:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99383941396218000,-96.83226353449845000)
Unique Key
500t000000VCmvzAAD
20-00100197
Service Request Number: 20-00100197 • Address: 4425 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00100197
Address
4425 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-01-30T10:13:48.000
Updated Date
2020-02-08T16:52:43.000
Closed Date
2020-01-30T10:13:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92509822610773000,-96.83372446796297000)
Unique Key
500t000000R4PLMAA3
20-00319471
Service Request Number: 20-00319471 • Address: 3719 DOROTHY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00319471
Address
3719 DOROTHY AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-03-29T17:58:02.000
Updated Date
2020-08-25T16:12:43.000
Closed Date
2020-03-29T17:58:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82870268513531000,-96.82111182285911000)
Unique Key
500t000000TEEC3AAP
20-00864135
Service Request Number: 20-00864135 • Address: 1231 CASCADE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00864135
Address
1231 CASCADE AVE, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-24T19:29:45.000
Updated Date
2020-08-25T10:20:56.000
Closed Date
2020-08-24T19:29:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.73006574797762600,-96.84230676009092000)
Unique Key
500t000000Yib1jAAB
20-00860850
Service Request Number: 20-00860850 • Address: S POLK ST & BECKLEYMEADE AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00860850
Address
S POLK ST & BECKLEYMEADE AVE, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
In Progress
Created Date
2020-08-24T09:55:53.000
Updated Date
2020-08-25T08:27:53.000
Closed Date
2020-08-24T09:55:53.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64036343000704000,-96.84021631366691000)
Unique Key
500t000000YiPT6AAN
20-00867716
Service Request Number: 20-00867716 • Address: 2319 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00867716
Address
2319 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-25T15:46:33.000
Updated Date
2020-08-25T16:41:38.000
Closed Date
2020-08-25T15:46:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84202450264806000,-96.67286313615023000)
Unique Key
500t000000YiqEfAAJ
20-00865097
Service Request Number: 20-00865097 • Address: 9200 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00865097
Address
9200 LEMMON AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-25T09:44:30.000
Updated Date
2020-08-25T10:25:21.000
Closed Date
2020-08-25T09:44:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85974319352656000,-96.85333293453047000)
Unique Key
500t000000YigNuAAJ
20-00864318
Service Request Number: 20-00864318 • Address: 4608 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00864318
Address
4608 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
In Progress
Created Date
2020-08-24T22:55:13.000
Updated Date
2020-08-25T08:10:55.000
Closed Date
2020-08-24T22:55:13.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80053238947259000,-96.77491672299521000)
Unique Key
500t000000YibnOAAR
20-00860113
Service Request Number: 20-00860113 • Address: 7498 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00860113
Address
7498 LA VISTA DR, DALLAS, TX, 75214
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-24T07:38:40.000
Updated Date
2020-08-25T06:53:53.000
Closed Date
2020-08-24T07:38:40.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80539854587189600,-96.72933583955079000)
Unique Key
500t000000YiMSeAAN
20-00710635
Service Request Number: 20-00710635 • Address: 1885 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00710635
Address
1885 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-07-09T15:48:58.000
Updated Date
2020-08-25T16:17:38.000
Closed Date
2020-07-09T15:48:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80718499835235500,-96.68331192873438000)
Unique Key
500t000000WxxIFAAZ
20-00510876
Service Request Number: 20-00510876 • Address: 6131 WAGGONER DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00510876
Address
6131 WAGGONER DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-17T07:30:46.000
Updated Date
2020-08-25T14:56:09.000
Closed Date
2020-05-17T07:30:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88737618808957600,-96.80102291818461000)
Unique Key
500t000000VCrDUAA1
20-00859184
Service Request Number: 20-00859184 • Address: 2949 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00859184
Address
2949 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-08-23T10:29:17.000
Updated Date
2020-08-25T11:32:19.000
Closed Date
2020-08-23T10:29:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89875559694555600,-96.87938862162312000)
Unique Key
500t000000YiGKFAA3
20-00388796
Service Request Number: 20-00388796 • Address: 6031 GENTLE KNOLL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00388796
Address
6031 GENTLE KNOLL LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T07:50:25.000
Updated Date
2020-08-25T14:32:59.000
Closed Date
2020-04-16T07:50:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98092652613915000,-96.80057865111786000)
Unique Key
500t000000TGIMuAAP
20-00865961
Service Request Number: 20-00865961 • Address: 3222 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00865961
Address
3222 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-23T10:03:09.000
Updated Date
2020-08-25T11:41:56.000
Closed Date
2020-08-23T10:03:09.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70793647278549000,-96.84127775987373000)
Unique Key
500t000000Yijq4AAB
19-01280360
Service Request Number: 19-01280360 • Address: 2722 SCOTLAND DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01280360
Address
2722 SCOTLAND DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-03T00:59:00.000
Status
Closed
Created Date
2019-10-31T20:21:38.000
Updated Date
2020-01-27T03:09:50.000
Closed Date
2019-10-31T20:21:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70351647824164000,-96.77759544407759000)
Unique Key
500t000000Nv35vAAB
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