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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
19-01234995
Service Request Number: 19-01234995 • Address: 6707 INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
19-01234995
Address
6707 INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-10-19T08:43:21.000
Updated Date
2020-02-25T10:01:53.000
Closed Date
2019-10-19T08:43:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83921337725813000,-96.82187206424315000)
Unique Key
500t000000NYKCZAA5
20-00868087
Service Request Number: 20-00868087 • Address: 2515 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00868087
Address
2515 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-25T18:42:10.000
Updated Date
2020-08-26T10:51:30.000
Closed Date
2020-08-25T18:42:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81241887363265000,-96.78357425072025000)
Unique Key
500t000000Yira5AAB
19-01289960
Service Request Number: 19-01289960 • Address: 5915 BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
19-01289960
Address
5915 BOCA RATON DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-04T11:26:24.000
Updated Date
2020-01-27T03:11:21.000
Closed Date
2019-11-04T11:26:24.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90466825194954000,-96.80532961869635000)
Unique Key
500t000000NvM6JAAV
20-00860026
Service Request Number: 20-00860026 • Address: 628 N ROSEMONT AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00860026
Address
628 N ROSEMONT AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-08-24T01:29:35.000
Updated Date
2020-08-26T15:06:18.000
Closed Date
2020-08-24T01:29:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74993715020869400,-96.84754080866252000)
Unique Key
500t000000YiL4RAAV
20-00872056
Service Request Number: 20-00872056 • Address: 14128 REGENCY PL, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00872056
Address
14128 REGENCY PL, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-26T12:51:00.000
Updated Date
2020-08-26T19:04:07.000
Closed Date
2020-08-26T12:51:00.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.94065507357685000,-96.80183067773255000)
Unique Key
500t000000Yj6VwAAJ
19-01189955
Service Request Number: 19-01189955 • Address: 3806 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01189955
Address
3806 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T11:56:47.000
Updated Date
2020-01-27T02:54:00.000
Closed Date
2019-10-07T11:56:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89487542871168000,-96.85053918410205000)
Unique Key
500t000000N4kKKAAZ
19-01246781
Service Request Number: 19-01246781 • Address: 9818 ELMCREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01246781
Address
9818 ELMCREST DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-22T19:10:30.000
Updated Date
2020-01-27T03:53:55.000
Closed Date
2019-10-22T19:10:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88200478390800000,-96.72883011878810000)
Unique Key
500t000000Na4bJAAR
20-00433571
Service Request Number: 20-00433571 • Address: 15134 WILDVINE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00433571
Address
15134 WILDVINE DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T15:37:45.000
Updated Date
2020-08-27T15:42:32.000
Closed Date
2020-04-27T15:37:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95549056721403500,-96.78193381553751000)
Unique Key
500t000000UDASaAAP
20-00870034
Service Request Number: 20-00870034 • Address: 8200 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00870034
Address
8200 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
In Progress
Created Date
2020-08-26T12:21:18.000
Updated Date
2020-08-27T12:17:33.000
Closed Date
2020-08-26T12:21:18.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73413233985533000,-96.68094083353080000)
Unique Key
500t000000YiztYAAR
19-01201593
Service Request Number: 19-01201593 • Address: 18128 PEPPY PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01201593
Address
18128 PEPPY PL, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-09T15:49:21.000
Updated Date
2020-01-24T03:18:52.000
Closed Date
2019-10-09T15:49:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99944869636933500,-96.78721979868934000)
Unique Key
500t000000N5ilVAAR
20-00708967
Service Request Number: 20-00708967 • Address: 9239 CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00708967
Address
9239 CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-07-09T11:49:00.000
Updated Date
2020-08-27T05:34:46.000
Closed Date
2020-07-09T11:49:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92014047562372500,-96.73765503496702000)
Unique Key
500t000000Wxqw7AAB
20-00848908
Service Request Number: 20-00848908 • Address: HEYWORTH ST & N JUSTIN AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00848908
Address
HEYWORTH ST & N JUSTIN AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed
Created Date
2020-08-19T15:42:12.000
Updated Date
2020-08-27T16:35:26.000
Closed Date
2020-08-19T15:42:12.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74688323624429000,-96.91143994547839000)
Unique Key
500t000000YhRPdAAN
20-00876103
Service Request Number: 20-00876103 • Address: 3200 LITTLE RIVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00876103
Address
3200 LITTLE RIVER DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-27T18:10:26.000
Updated Date
2020-08-27T22:40:41.000
Closed Date
2020-08-27T18:10:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66189868167575000,-96.77215712171665000)
Unique Key
500t000000YjLc7AAF
19-01166239
Service Request Number: 19-01166239 • Address: 1600 CEDAR HILL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01166239
Address
1600 CEDAR HILL AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-09-30T19:40:43.000
Updated Date
2020-01-27T02:13:33.000
Closed Date
2019-09-30T19:40:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76414746900338000,-96.83127351126384000)
Unique Key
500t000000N3AXFAA3
20-00196235
Service Request Number: 20-00196235 • Address: 9178 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00196235
Address
9178 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-19T17:56:04.000
Updated Date
2020-02-26T08:50:09.000
Closed Date
2020-02-19T17:56:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88378416968611600,-96.73457436707588000)
Unique Key
500t000000RlzpqAAB
20-00872916
Service Request Number: 20-00872916 • Address: 3555 RIO GRANDE CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00872916
Address
3555 RIO GRANDE CIR, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T09:39:53.000
Updated Date
2020-08-27T10:37:05.000
Closed Date
2020-08-27T09:39:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70031118601926000,-96.88163016554229000)
Unique Key
500t000000YjAppAAF
20-00718172
Service Request Number: 20-00718172 • Address: 4815 MONARCH ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00718172
Address
4815 MONARCH ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-07-12T11:27:51.000
Updated Date
2020-08-27T16:08:34.000
Closed Date
2020-07-12T11:27:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80752266119631000,-96.77920738864282000)
Unique Key
500t000000WyPulAAF
19-01290418
Service Request Number: 19-01290418 • Address: 7106 MCKAMY BLVD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01290418
Address
7106 MCKAMY BLVD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-07T00:59:00.000
Status
Closed
Created Date
2019-11-04T15:58:18.000
Updated Date
2020-01-27T03:11:19.000
Closed Date
2019-11-04T15:58:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98325478343576000,-96.78398321414116000)
Unique Key
500t000000NvMwKAAV
20-00874930
Service Request Number: 20-00874930 • Address: SYLVAN AVE & FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00874930
Address
SYLVAN AVE & FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-27T15:08:54.000
Updated Date
2020-08-27T15:21:55.000
Closed Date
2020-08-27T15:08:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76975522508867000,-96.83607880219174000)
Unique Key
500t000000YjIHwAAN
20-00875196
Service Request Number: 20-00875196 • Address: 402 S ROSEMONT AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00875196
Address
402 S ROSEMONT AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T16:03:52.000
Updated Date
2020-08-27T21:14:20.000
Closed Date
2020-08-27T16:03:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74181044967339000,-96.84782255902084000)
Unique Key
500t000000YjI8hAAF
20-00399672
Service Request Number: 20-00399672 • Address: 3051 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00399672
Address
3051 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-04-18T18:59:32.000
Updated Date
2020-08-27T07:47:00.000
Closed Date
2020-04-18T18:59:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86152491594139000,-96.87242591798201000)
Unique Key
500t000000TGahdAAD
20-00866864
Service Request Number: 20-00866864 • Address: 5590 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00866864
Address
5590 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T14:38:10.000
Updated Date
2020-08-27T07:59:07.000
Closed Date
2020-08-25T14:38:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93925735606518400,-96.81128342714500000)
Unique Key
500t000000YinIGAAZ
20-00150134
Service Request Number: 20-00150134 • Address: N PRAIRIE CREEK RD & BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00150134
Address
N PRAIRIE CREEK RD & BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-02-12T20:47:36.000
Updated Date
2020-02-14T08:01:10.000
Closed Date
2020-02-12T20:47:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74876197939952000,-96.66563145757489000)
Unique Key
500t000000RkAzcAAF
20-00874331
Service Request Number: 20-00874331 • Address: 9100 SUGARBERRY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00874331
Address
9100 SUGARBERRY RD, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T13:54:57.000
Updated Date
2020-08-27T15:04:12.000
Closed Date
2020-08-27T13:54:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64007915841315000,-96.94364270031653000)
Unique Key
500t000000YjGWuAAN
20-00872673
Service Request Number: 20-00872673 • Address: LAKE JUNE RD & HAWLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00872673
Address
LAKE JUNE RD & HAWLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
In Progress
Created Date
2020-08-27T09:05:34.000
Updated Date
2020-08-27T09:10:34.000
Closed Date
2020-08-27T09:05:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73425910959422000,-96.67323460176536000)
Unique Key
500t000000YjAHsAAN
20-00868367
Service Request Number: 20-00868367 • Address: 5725 RICH ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00868367
Address
5725 RICH ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-26T00:38:16.000
Updated Date
2020-08-27T08:02:51.000
Closed Date
2020-08-26T00:38:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76888035345541500,-96.72406021142588000)
Unique Key
500t000000YismEAAR
20-00873247
Service Request Number: 20-00873247 • Address: 10551 NEW CHURCH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00873247
Address
10551 NEW CHURCH RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-21T14:29:42.000
Updated Date
2020-08-27T10:29:12.000
Closed Date
2020-08-21T14:29:42.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88585304989123000,-96.70326511332976000)
Unique Key
500t000000YjC45AAF
19-01312614
Service Request Number: 19-01312614 • Address: 1418 S FITZHUGH AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01312614
Address
1418 S FITZHUGH AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-10T14:55:34.000
Updated Date
2020-01-27T03:47:32.000
Closed Date
2019-11-10T14:55:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78510505635520000,-96.75209266061528000)
Unique Key
500t000000ObNTmAAN
20-00875876
Service Request Number: 20-00875876 • Address: 810 NEWELL AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00875876
Address
810 NEWELL AVE, DALLAS, TX, 75223
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-27T19:23:08.000
Updated Date
2020-08-27T19:31:36.000
Closed Date
2020-08-27T19:23:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80529569821516000,-96.74058665673573000)
Unique Key
500t000000YjKifAAF
20-00874882
Service Request Number: 20-00874882 • Address: 100 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00874882
Address
100 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-26T17:49:23.000
Updated Date
2020-08-27T15:16:11.000
Closed Date
2020-08-26T17:49:23.000
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.73137588962578000,-96.82272368868855000)
Unique Key
500t000000YjI7sAAF
20-00873519
Service Request Number: 20-00873519 • Address: 335 WOODMONT DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00873519
Address
335 WOODMONT DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T11:13:48.000
Updated Date
2020-08-27T15:39:44.000
Closed Date
2020-08-27T11:13:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71707658439390000,-96.70505902678580000)
Unique Key
500t000000YjDAMAA3
19-01219670
Service Request Number: 19-01219670 • Address: 2025 GARDEN CREST LN, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
19-01219670
Address
2025 GARDEN CREST LN, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-10-15T13:28:07.000
Updated Date
2020-02-21T11:31:40.000
Closed Date
2019-10-15T13:28:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65981339197902000,-96.85313338488697000)
Unique Key
500t000000N6zRqAAJ
20-00709060
Service Request Number: 20-00709060 • Address: AMBERTON PKWY & CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00709060
Address
AMBERTON PKWY & CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-07-09T12:04:35.000
Updated Date
2020-08-27T05:34:00.000
Closed Date
2020-07-09T12:04:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91991875340500000,-96.73903863099159000)
Unique Key
500t000000WxrCQAAZ
20-00874909
Service Request Number: 20-00874909 • Address: 4343 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00874909
Address
4343 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
In Progress
Created Date
2020-08-27T15:19:42.000
Updated Date
2020-08-27T15:34:42.000
Closed Date
2020-08-27T15:19:42.000
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.81992829139438000,-96.79361157815194000)
Unique Key
500t000000YjI0wAAF
19-01399891
Service Request Number: 19-01399891 • Address: 2851 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
19-01399891
Address
2851 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-12-05T08:23:03.000
Updated Date
2020-01-27T03:27:23.000
Closed Date
2019-12-05T08:23:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80307558661508000,-96.80582676069842000)
Unique Key
500t000000OeNcQAAV
19-01225655
Service Request Number: 19-01225655 • Address: 1541 QUARTET DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01225655
Address
1541 QUARTET DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-10-16T16:30:29.000
Updated Date
2020-01-27T03:22:02.000
Closed Date
2019-10-16T16:30:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66761837002651000,-96.79785708782273000)
Unique Key
500t000000NWj8OAAT
20-00867023
Service Request Number: 20-00867023 • Address: 2626 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00867023
Address
2626 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T15:01:39.000
Updated Date
2020-08-27T07:59:57.000
Closed Date
2020-08-25T15:01:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76911546334416400,-96.77251879790184000)
Unique Key
500t000000YioSqAAJ
20-00721503
Service Request Number: 20-00721503 • Address: 7215 PALDAO DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00721503
Address
7215 PALDAO DR, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T12:27:28.000
Updated Date
2020-08-27T16:09:04.000
Closed Date
2020-07-13T12:27:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93879607511565400,-96.78143670010724000)
Unique Key
500t000000WygQEAAZ
20-00872215
Service Request Number: 20-00872215 • Address: 5725 RICH ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00872215
Address
5725 RICH ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-08-27T00:18:19.000
Updated Date
2020-08-27T08:02:51.000
Closed Date
2020-08-27T00:18:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76888035345541500,-96.72406021142588000)
Unique Key
500t000000Yj7MrAAJ
20-00717057
Service Request Number: 20-00717057 • Address: 1700 HUBERT ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00717057
Address
1700 HUBERT ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-07-11T15:37:55.000
Updated Date
2020-08-27T16:07:58.000
Closed Date
2020-07-11T15:37:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81117067831264000,-96.76685604961213000)
Unique Key
500t000000WyKrKAAV
20-00869929
Service Request Number: 20-00869929 • Address: 3600 NOBLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00869929
Address
3600 NOBLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-08-26T12:07:05.000
Updated Date
2020-08-27T14:01:11.000
Closed Date
2020-08-26T12:07:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80626354266230000,-96.79681022151307000)
Unique Key
500t000000YizXWAAZ
20-00483523
Service Request Number: 20-00483523 • Address: 11800 COX LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00483523
Address
11800 COX LN, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-11T23:59:00.000
Status
Closed
Created Date
2020-05-11T00:19:17.000
Updated Date
2020-08-27T15:43:50.000
Closed Date
2020-05-11T00:19:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90967501903357000,-96.85136427020625000)
Unique Key
500t000000VBrpHAAT
20-00861334
Service Request Number: 20-00861334 • Address: 4351 LIVELY LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00861334
Address
4351 LIVELY LN, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-24T11:06:35.000
Updated Date
2020-08-27T10:31:37.000
Closed Date
2020-08-24T11:06:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87261255501514500,-96.83522409826989000)
Unique Key
500t000000YiRNyAAN
20-00654715
Service Request Number: 20-00654715 • Address: SEALE ST & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00654715
Address
SEALE ST & SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-06-25T08:00:25.000
Updated Date
2020-08-27T11:42:45.000
Closed Date
2020-06-25T08:00:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77136474153565600,-96.83625541601819000)
Unique Key
500t000000VyZV4AAN
20-00872463
Service Request Number: 20-00872463 • Address: 2015 SUMMIT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00872463
Address
2015 SUMMIT AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T08:33:49.000
Updated Date
2020-08-27T09:48:56.000
Closed Date
2020-08-27T08:33:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81503595359545000,-96.77239136206475000)
Unique Key
500t000000Yj9elAAB
20-00866778
Service Request Number: 20-00866778 • Address: 4500 VILLAGE FAIR PL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00866778
Address
4500 VILLAGE FAIR PL, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-08-25T14:21:14.000
Updated Date
2020-08-27T09:53:19.000
Closed Date
2020-08-25T14:21:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68884745937836000,-96.82850921012137000)
Unique Key
500t000000Yinc6AAB
20-00872358
Service Request Number: 20-00872358 • Address: 1878 MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00872358
Address
1878 MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-08-27T08:12:37.000
Updated Date
2020-08-27T08:59:01.000
Closed Date
2020-08-27T08:12:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78916820162690000,-96.80399833546268000)
Unique Key
500t000000Yj91VAAR
20-00873022
Service Request Number: 20-00873022 • Address: 6326 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00873022
Address
6326 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T09:55:26.000
Updated Date
2020-08-27T12:37:51.000
Closed Date
2020-08-27T09:55:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96440692069262500,-96.79602735245086000)
Unique Key
500t000000YjBJyAAN
20-00873362
Service Request Number: 20-00873362 • Address: MANILA RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00873362
Address
MANILA RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T10:48:52.000
Updated Date
2020-08-27T14:16:06.000
Closed Date
2020-08-27T10:48:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77867672295187000,-96.86519942110122000)
Unique Key
500t000000YjCUJAA3
20-00871964
Service Request Number: 20-00871964 • Address: 6703 AVALON AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00871964
Address
6703 AVALON AVE, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-08-26T17:59:34.000
Updated Date
2020-08-27T14:29:38.000
Closed Date
2020-08-26T17:59:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81783616671741000,-96.74639048818302000)
Unique Key
500t000000Yj60HAAR
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