311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
19-01251280
Service Request Number: 19-01251280 • Address: 1138 PIONEER DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
19-01251280
Address
1138 PIONEER DR, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-10-23T17:15:17.000
Updated Date
2020-01-27T03:43:35.000
Closed Date
2019-10-23T17:15:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72796312616362000,-96.84081818030988000)
Unique Key
500t000000NrMmHAAV
20-00872108
Service Request Number: 20-00872108 • Address: 8610 STILLWATER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00872108
Address
8610 STILLWATER DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-08-26T19:57:24.000
Updated Date
2020-08-27T08:55:28.000
Closed Date
2020-08-26T19:57:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89676575403629500,-96.75441824826397000)
Unique Key
500t000000Yj6lqAAB
20-00871911
Service Request Number: 20-00871911 • Address: DUNCANVILLE RD & KEENELAND PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00871911
Address
DUNCANVILLE RD & KEENELAND PKWY, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-08-26T17:32:39.000
Updated Date
2020-08-27T11:46:03.000
Closed Date
2020-08-26T17:32:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73093911523784500,-96.90998237292364000)
Unique Key
500t000000Yj5riAAB
20-00874059
Service Request Number: 20-00874059 • Address: 4623 LARUE ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00874059
Address
4623 LARUE ST, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T12:58:45.000
Updated Date
2020-08-27T15:01:26.000
Closed Date
2020-08-27T12:58:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71363930559648000,-96.89691239406699000)
Unique Key
500t000000YjFItAAN
20-00411751
Service Request Number: 20-00411751 • Address: 3009 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00411751
Address
3009 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-04-21T19:37:41.000
Updated Date
2020-08-27T07:45:34.000
Closed Date
2020-04-21T19:37:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88792046916236000,-96.87676006101101000)
Unique Key
500t000000TGmQjAAL
20-00360014
Service Request Number: 20-00360014 • Address: 14570 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00360014
Address
14570 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-04-08T15:06:00.000
Updated Date
2020-08-27T15:41:26.000
Closed Date
2020-04-08T15:06:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94746900891780000,-96.77201289145520000)
Unique Key
500t000000TFTTMAA5
20-00867486
Service Request Number: 20-00867486 • Address: 10650 STEPPINGTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00867486
Address
10650 STEPPINGTON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T16:04:53.000
Updated Date
2020-08-27T08:01:24.000
Closed Date
2020-08-25T16:04:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89277605218061000,-96.77143498169929000)
Unique Key
500t000000YipbTAAR
20-00871843
Service Request Number: 20-00871843 • Address: 8114 CLEARSPRINGS RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00871843
Address
8114 CLEARSPRINGS RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
In Progress
Created Date
2020-08-26T17:10:05.000
Updated Date
2020-08-27T14:32:23.000
Closed Date
2020-08-26T17:10:05.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93718990915194000,-96.76651320937542000)
Unique Key
500t000000Yj56vAAB
20-00721654
Service Request Number: 20-00721654 • Address: 11012 SWAFFAR DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00721654
Address
11012 SWAFFAR DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-13T12:47:31.000
Updated Date
2020-08-27T16:11:53.000
Closed Date
2020-07-13T12:47:31.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83775823247108000,-96.65308415755938000)
Unique Key
500t000000Wyh5gAAB
20-00721610
Service Request Number: 20-00721610 • Address: 11012 SWAFFAR DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00721610
Address
11012 SWAFFAR DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T12:41:07.000
Updated Date
2020-08-27T16:11:54.000
Closed Date
2020-07-13T12:41:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83775823247108000,-96.65308415755938000)
Unique Key
500t000000Wygs3AAB
19-01255682
Service Request Number: 19-01255682 • Address: 1231 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01255682
Address
1231 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-27T00:59:00.000
Status
Closed
Created Date
2019-10-24T17:09:45.000
Updated Date
2020-01-27T02:51:18.000
Closed Date
2019-10-24T17:09:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73453294346579000,-96.80927302566080000)
Unique Key
500t000000Nrn0yAAB
20-00397486
Service Request Number: 20-00397486 • Address: 4035 DAVILA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00397486
Address
4035 DAVILA DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-04-17T16:18:42.000
Updated Date
2020-08-27T07:44:22.000
Closed Date
2020-04-17T16:18:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86798298554033000,-96.84408220596546000)
Unique Key
500t000000TGX8hAAH
20-00873364
Service Request Number: 20-00873364 • Address: 1716 CASSIA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00873364
Address
1716 CASSIA DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T10:49:10.000
Updated Date
2020-08-27T14:19:44.000
Closed Date
2020-08-27T10:49:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68674902958064600,-96.85010383067694000)
Unique Key
500t000000YjCWEAA3
20-00875666
Service Request Number: 20-00875666 • Address: 1111 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00875666
Address
1111 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-27T17:22:35.000
Updated Date
2020-08-27T17:40:16.000
Closed Date
2020-08-27T17:22:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75755562539368500,-96.84401388948845000)
Unique Key
500t000000YjK9zAAF
20-00876040
Service Request Number: 20-00876040 • Address: 2330 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00876040
Address
2330 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-27T15:48:33.000
Updated Date
2020-08-27T21:10:53.000
Closed Date
2020-08-27T15:48:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81750000762003000,-96.75285463414700000)
Unique Key
500t000000YjLOKAA3
20-00871122
Service Request Number: 20-00871122 • Address: 700 CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00871122
Address
700 CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
In Progress
Created Date
2020-08-26T15:26:28.000
Updated Date
2020-08-27T12:18:54.000
Closed Date
2020-08-26T15:26:28.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72382715701671000,-96.63918782234009000)
Unique Key
500t000000Yj3vcAAB
20-00863893
Service Request Number: 20-00863893 • Address: 1872 MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00863893
Address
1872 MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-08-24T17:35:35.000
Updated Date
2020-08-27T08:48:43.000
Closed Date
2020-08-24T17:35:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78913090574824500,-96.80401000924726000)
Unique Key
500t000000Yia2NAAR
20-00061585
Service Request Number: 20-00061585 • Address: PRESTON RD & ROYAL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00061585
Address
PRESTON RD & ROYAL LN, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-20T09:06:34.000
Updated Date
2020-01-27T03:17:22.000
Closed Date
2020-01-20T09:06:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89490405782074000,-96.80401846749318000)
Unique Key
500t000000R2wGjAAJ
20-00872691
Service Request Number: 20-00872691 • Address: 335 WOODMONT DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00872691
Address
335 WOODMONT DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-27T09:07:34.000
Updated Date
2020-08-27T10:57:48.000
Closed Date
2020-08-27T09:07:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71707658439390000,-96.70505902678580000)
Unique Key
500t000000YjAKIAA3
20-00858308
Service Request Number: 20-00858308 • Address: N ZANG BLVD & W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00858308
Address
N ZANG BLVD & W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
In Progress
Created Date
2020-08-22T13:56:04.000
Updated Date
2020-08-27T12:01:19.000
Closed Date
2020-08-22T13:56:04.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74943051531698000,-96.82419447405364000)
Unique Key
500t000000Yhy5kAAB
20-00867284
Service Request Number: 20-00867284 • Address: 1947 OAK HILL PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00867284
Address
1947 OAK HILL PL, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed
Created Date
2020-08-25T15:32:10.000
Updated Date
2020-08-27T16:28:59.000
Closed Date
2020-08-25T15:32:10.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74511800863477600,-96.67267599439263000)
Unique Key
500t000000Yip7HAAR
19-01360433
Service Request Number: 19-01360433 • Address: 7546 OVERDALE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
19-01360433
Address
7546 OVERDALE DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-22T09:52:27.000
Updated Date
2020-01-27T03:47:16.000
Closed Date
2019-11-22T09:52:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94093362193049000,-96.77437222876199000)
Unique Key
500t000000Od0TnAAJ
20-00875102
Service Request Number: 20-00875102 • Address: 2330 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00875102
Address
2330 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-08-27T15:48:33.000
Updated Date
2020-08-28T13:56:30.000
Closed Date
2020-08-27T15:48:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81750000762003000,-96.75285463414700000)
Unique Key
500t000000YjIkUAAV
20-00876304
Service Request Number: 20-00876304 • Address: 4513 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00876304
Address
4513 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-28T08:05:26.000
Updated Date
2020-08-28T09:04:22.000
Closed Date
2020-08-28T08:05:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79683833288688000,-96.77344841498227000)
Unique Key
500t000000YjNDNAA3
20-00876253
Service Request Number: 20-00876253 • Address: 1623 E 8TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00876253
Address
1623 E 8TH ST, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-28T07:38:37.000
Updated Date
2020-08-28T09:22:11.000
Closed Date
2020-08-28T07:38:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74991213856977600,-96.80051476068692000)
Unique Key
500t000000YjMuQAAV
20-00872256
Service Request Number: 20-00872256 • Address: 10330 JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00872256
Address
10330 JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-08-27T06:45:47.000
Updated Date
2020-08-28T16:57:29.000
Closed Date
2020-08-27T06:45:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83605760024225600,-96.67082502986660000)
Unique Key
500t000000Yj8HYAAZ
20-00878396
Service Request Number: 20-00878396 • Address: 6924 HEATHERKNOLL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00878396
Address
6924 HEATHERKNOLL DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed
Created Date
2020-08-28T14:23:03.000
Updated Date
2020-08-28T16:20:01.000
Closed Date
2020-08-28T14:23:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95058713208217000,-96.78881487091007000)
Unique Key
500t000000YjUROAA3
20-00876288
Service Request Number: 20-00876288 • Address: 2123 DANDELION DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00876288
Address
2123 DANDELION DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-28T07:59:16.000
Updated Date
2020-08-28T09:50:19.000
Closed Date
2020-08-28T07:59:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67313443979671000,-96.66502359418674000)
Unique Key
500t000000YjN7VAAV
20-00874007
Service Request Number: 20-00874007 • Address: 1509 NOKOMIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00874007
Address
1509 NOKOMIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
In Progress
Created Date
2020-08-27T12:47:13.000
Updated Date
2020-08-28T14:23:21.000
Closed Date
2020-08-27T12:47:13.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70371948365457000,-96.84538510182055000)
Unique Key
500t000000YjF4wAAF
20-00876232
Service Request Number: 20-00876232 • Address: N EL CENTRO WAY & FOREST PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00876232
Address
N EL CENTRO WAY & FOREST PKWY, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-27T12:13:41.000
Updated Date
2020-08-28T07:18:18.000
Closed Date
2020-08-27T12:13:41.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65630531629151000,-96.77376176426660000)
Unique Key
500t000000YjMhDAAV
20-00866311
Service Request Number: 20-00866311 • Address: 8848 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00866311
Address
8848 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
In Progress
Created Date
2020-08-25T12:50:28.000
Updated Date
2020-08-28T14:20:47.000
Closed Date
2020-08-25T12:50:28.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64136150267800000,-96.83993387892113000)
Unique Key
500t000000YilV0AAJ
20-00879644
Service Request Number: 20-00879644 • Address: 5607 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00879644
Address
5607 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-28T15:37:10.000
Updated Date
2020-08-28T18:52:38.000
Closed Date
2020-08-28T15:37:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80228648421983500,-96.75722777729385000)
Unique Key
500t000000YjXh1AAF
20-00879155
Service Request Number: 20-00879155 • Address: W JEFFERSON BLVD & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00879155
Address
W JEFFERSON BLVD & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-28T16:21:25.000
Updated Date
2020-08-28T23:13:16.000
Closed Date
2020-08-28T16:21:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74750725479868400,-96.85699153541800000)
Unique Key
500t000000YjWHyAAN
20-00878128
Service Request Number: 20-00878128 • Address: 3553 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00878128
Address
3553 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-28T08:29:51.000
Updated Date
2020-08-28T13:37:12.000
Closed Date
2020-08-28T08:29:51.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78079755754546000,-96.87828272749532000)
Unique Key
500t000000YjTXBAA3
20-00871337
Service Request Number: 20-00871337 • Address: SHILOH RD & HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00871337
Address
SHILOH RD & HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-08-26T15:57:24.000
Updated Date
2020-08-28T07:44:19.000
Closed Date
2020-08-26T15:57:24.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82947426206103000,-96.66811376610887000)
Unique Key
500t000000Yj4UHAAZ
20-00870587
Service Request Number: 20-00870587 • Address: 1523 DRURY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00870587
Address
1523 DRURY DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-08-26T14:07:18.000
Updated Date
2020-08-28T06:38:00.000
Closed Date
2020-08-26T14:07:18.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.68065484708285000,-96.84538123218157000)
Unique Key
500t000000Yj2HoAAJ
20-00218995
Service Request Number: 20-00218995 • Address: 1927 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00218995
Address
1927 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-03-03T11:11:07.000
Updated Date
2020-03-03T11:57:48.000
Closed Date
2020-03-03T11:11:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74649779202032000,-96.65258710612407000)
Unique Key
500t000000SnnfAAAR
20-00876263
Service Request Number: 20-00876263 • Address: 2942 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00876263
Address
2942 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed
Created Date
2020-08-28T07:44:29.000
Updated Date
2020-08-28T09:49:08.000
Closed Date
2020-08-28T07:44:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89777635437642500,-96.87956280796539000)
Unique Key
500t000000YjMySAAV
20-00824972
Service Request Number: 20-00824972 • Address: 8000 E MOCKINGBIRD LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00824972
Address
8000 E MOCKINGBIRD LN, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-08-12T09:39:29.000
Updated Date
2020-08-28T15:41:38.000
Closed Date
2020-08-12T09:39:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85261667696274000,-96.72186478872904000)
Unique Key
500t000000XviYYAAZ
20-00877387
Service Request Number: 20-00877387 • Address: 3070 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00877387
Address
3070 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-25T16:03:04.000
Updated Date
2020-08-28T11:26:43.000
Closed Date
2020-08-25T16:03:04.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85325172707299000,-96.65983040566378000)
Unique Key
500t000000YjQwBAAV
20-00878778
Service Request Number: 20-00878778 • Address: 6924 HEATHERKNOLL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00878778
Address
6924 HEATHERKNOLL DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-28T14:23:03.000
Updated Date
2020-08-28T15:23:57.000
Closed Date
2020-08-28T14:23:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95058713208217000,-96.78881487091007000)
Unique Key
500t000000YjVSdAAN
19-01392718
Service Request Number: 19-01392718 • Address: 3730 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01392718
Address
3730 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-05T00:59:00.000
Status
Closed
Created Date
2019-12-03T16:29:25.000
Updated Date
2020-02-21T15:24:36.000
Closed Date
2019-12-03T16:29:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73100734509369400,-96.88163965582880000)
Unique Key
500t000000Oe8wLAAR
20-00876028
Service Request Number: 20-00876028 • Address: 7100 TRAMMEL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00876028
Address
7100 TRAMMEL DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
In Progress
Created Date
2020-08-27T20:59:23.000
Updated Date
2020-08-28T13:37:14.000
Closed Date
2020-08-27T20:59:23.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85235337981802000,-96.73814321368357000)
Unique Key
500t000000YjLLpAAN
20-00879951
Service Request Number: 20-00879951 • Address: 9515 ARBORHILL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00879951
Address
9515 ARBORHILL DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-28T16:41:03.000
Updated Date
2020-08-29T00:38:38.000
Closed Date
2020-08-28T16:41:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90665298109913000,-96.73009618640911000)
Unique Key
500t000000YjYSHAA3
19-01253818
Service Request Number: 19-01253818 • Address: 6226 SARATOGA CIR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01253818
Address
6226 SARATOGA CIR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-27T00:59:00.000
Status
Closed
Created Date
2019-10-24T12:48:51.000
Updated Date
2020-02-13T09:29:53.000
Closed Date
2019-10-24T12:48:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84189532338258000,-96.75745534398615000)
Unique Key
500t000000NrbchAAB
20-00878776
Service Request Number: 20-00878776 • Address: 5310 RAILROAD AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00878776
Address
5310 RAILROAD AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-09-14T23:59:00.000
Status
New
Created Date
2020-08-28T15:23:47.000
Updated Date
2020-08-28T15:23:59.000
Closed Date
2020-08-28T15:23:47.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74960677808834000,-96.74801393968916000)
Unique Key
500t000000YjVTLAA3
20-00879050
Service Request Number: 20-00879050 • Address: 4071 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00879050
Address
4071 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-28T12:31:01.000
Updated Date
2020-08-28T16:04:56.000
Closed Date
2020-08-28T12:31:01.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00776014608318600,-96.84150738089830000)
Unique Key
500t000000YjWBBAA3
20-00879846
Service Request Number: 20-00879846 • Address: S WALTON WALKER BLVD & DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00879846
Address
S WALTON WALKER BLVD & DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-28T20:40:17.000
Updated Date
2020-08-28T22:54:39.000
Closed Date
2020-08-28T20:40:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71159172881601000,-96.90873253980754000)
Unique Key
500t000000YjY6lAAF
20-00878807
Service Request Number: 20-00878807 • Address: ABRAMS RD & E NORTHWEST HWY, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00878807
Address
ABRAMS RD & E NORTHWEST HWY, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-28T15:26:56.000
Updated Date
2020-08-28T23:34:38.000
Closed Date
2020-08-28T15:26:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85680651349949000,-96.74976317596678000)
Unique Key
500t000000YjVXXAA3
20-00875618
Service Request Number: 20-00875618 • Address: 1111 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00875618
Address
1111 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
In Progress
Created Date
2020-08-27T17:22:35.000
Updated Date
2020-08-28T10:50:55.000
Closed Date
2020-08-27T17:22:35.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75755562539368500,-96.84401388948845000)
Unique Key
500t000000YjJzzAAF