311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00889039
Service Request Number: 20-00889039 • Address: 1304 NORTH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00889039
Address
1304 NORTH ST, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-09-01T15:25:35.000
Updated Date
2020-09-01T18:00:13.000
Closed Date
2020-09-01T15:25:35.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74692717123329000,-96.80439044853323000)
Unique Key
500t000000YkAFtAAN
20-00883758
Service Request Number: 20-00883758 • Address: 3723 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00883758
Address
3723 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
In Progress
Created Date
2020-08-31T11:41:57.000
Updated Date
2020-09-01T14:34:30.000
Closed Date
2020-08-31T11:41:57.000
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.87766052212782000,-96.85514421701417000)
Unique Key
500t000000Yjor4AAB
20-00887911
Service Request Number: 20-00887911 • Address: 2598 N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00887911
Address
2598 N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-09-01T12:06:00.000
Updated Date
2020-09-01T14:20:06.000
Closed Date
2020-09-01T12:06:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80669882695375600,-96.84014951060878000)
Unique Key
500t000000Yk5XRAAZ
19-01236040
Service Request Number: 19-01236040 • Address: 6237 ST ALBANS DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01236040
Address
6237 ST ALBANS DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-10-19T20:35:13.000
Updated Date
2020-01-27T03:52:48.000
Closed Date
2019-10-19T20:35:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84123615549023000,-96.75657745183425000)
Unique Key
500t000000NYeFYAA1
19-01185966
Service Request Number: 19-01185966 • Address: 7954 GLADE CREEK CT, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01185966
Address
7954 GLADE CREEK CT, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-06T23:59:00.000
Status
Closed
Created Date
2019-10-05T09:46:01.000
Updated Date
2020-01-27T02:53:26.000
Closed Date
2019-10-05T09:46:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80634529907974400,-96.72176514848685000)
Unique Key
500t000000N4WwAAAV
20-00878557
Service Request Number: 20-00878557 • Address: 6531 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00878557
Address
6531 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
In Progress
Created Date
2020-08-28T14:50:16.000
Updated Date
2020-09-01T06:59:50.000
Closed Date
2020-08-28T14:50:16.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89265060765541000,-96.79256532877284000)
Unique Key
500t000000YjUgeAAF
20-00889901
Service Request Number: 20-00889901 • Address: KELTON DR & KAYWOOD DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00889901
Address
KELTON DR & KAYWOOD DR, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-09-01T18:14:24.000
Updated Date
2020-09-01T21:49:29.000
Closed Date
2020-09-01T18:14:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85015578932348000,-96.82610696604758000)
Unique Key
500t000000YkCVOAA3
19-01180711
Service Request Number: 19-01180711 • Address: 419 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01180711
Address
419 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-06T00:59:00.000
Status
Closed
Created Date
2019-10-03T19:02:01.000
Updated Date
2020-01-27T01:57:07.000
Closed Date
2019-10-03T19:02:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74145439432250000,-96.86988928114914000)
Unique Key
500t000000N4BoeAAF
19-01370827
Service Request Number: 19-01370827 • Address: 7320 BUFORD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01370827
Address
7320 BUFORD DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-29T00:59:00.000
Status
Closed
Created Date
2019-11-26T03:22:42.000
Updated Date
2020-01-27T03:24:20.000
Closed Date
2019-11-26T03:22:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65965587421665000,-96.81213478433814000)
Unique Key
500t000000OdNRLAA3
20-00739919
Service Request Number: 20-00739919 • Address: 8705 WOODBROOK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00739919
Address
8705 WOODBROOK DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-17T10:20:11.000
Updated Date
2020-09-01T16:10:06.000
Closed Date
2020-07-17T10:20:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89564541630390000,-96.75397654646726000)
Unique Key
500t000000XbhToAAJ
20-00672077
Service Request Number: 20-00672077 • Address: 1635 EMERY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00672077
Address
1635 EMERY ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-06-29T22:11:19.000
Updated Date
2020-09-01T16:48:42.000
Closed Date
2020-06-29T22:11:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74695489625046500,-96.76095066949523000)
Unique Key
500t000000Ww1FkAAJ
20-00887311
Service Request Number: 20-00887311 • Address: S BUCKNER BLVD & E R L THORNTON FWY EB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00887311
Address
S BUCKNER BLVD & E R L THORNTON FWY EB, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-09-01T10:24:34.000
Updated Date
2020-09-01T12:05:50.000
Closed Date
2020-09-01T10:24:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79801685786943000,-96.68263223580054000)
Unique Key
500t000000Yk3SnAAJ
20-00887903
Service Request Number: 20-00887903 • Address: 1619 FAROLA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00887903
Address
1619 FAROLA DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-01T09:46:35.000
Updated Date
2020-09-01T12:03:59.000
Closed Date
2020-09-01T09:46:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84408960637717000,-96.68313125977019000)
Unique Key
500t000000Yk5qCAAR
20-00163734
Service Request Number: 20-00163734 • Address: 414 CAMERON AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00163734
Address
414 CAMERON AVE, DALLAS, TX, 75223
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-02-17T16:32:32.000
Updated Date
2020-02-21T09:27:02.000
Closed Date
2020-02-17T16:32:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80479415781109500,-96.74757127900467000)
Unique Key
500t000000Rkfm9AAB
19-01362520
Service Request Number: 19-01362520 • Address: 6339 FENWAY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01362520
Address
6339 FENWAY ST, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-25T00:59:00.000
Status
Closed
Created Date
2019-11-22T17:18:55.000
Updated Date
2020-01-24T01:40:51.000
Closed Date
2019-11-22T17:18:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72914791598928000,-96.71170162874222000)
Unique Key
500t000000Od3yFAAR
19-01370136
Service Request Number: 19-01370136 • Address: 10300 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
19-01370136
Address
10300 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-11-25T17:49:21.000
Updated Date
2020-01-24T01:42:16.000
Closed Date
2019-11-25T17:49:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88627531037299000,-96.78654714458789000)
Unique Key
500t000000OdLjXAAV
20-00012999
Service Request Number: 20-00012999 • Address: 2503 TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00012999
Address
2503 TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-14T00:59:00.000
Status
Closed
Created Date
2020-01-06T10:20:04.000
Updated Date
2020-01-27T01:28:00.000
Closed Date
2020-01-06T10:20:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84984128461753000,-96.67071563851890000)
Unique Key
500t000000Pzx15AAB
20-00020662
Service Request Number: 20-00020662 • Address: N BUCKNER BLVD & FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00020662
Address
N BUCKNER BLVD & FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-09T00:59:00.000
Status
Closed
Created Date
2020-01-07T18:51:44.000
Updated Date
2020-01-27T03:34:46.000
Closed Date
2020-01-07T18:51:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81740283405134000,-96.68976193458396000)
Unique Key
500t000000Q0E72AAF
20-00879893
Service Request Number: 20-00879893 • Address: 5062 SYCAMORE ST, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00879893
Address
5062 SYCAMORE ST, DALLAS, TX, 75214
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-28T21:47:26.000
Updated Date
2020-09-01T14:22:30.000
Closed Date
2020-08-28T21:47:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80391637395830000,-96.76930439131966000)
Unique Key
500t000000YjYHJAA3
19-01364233
Service Request Number: 19-01364233 • Address: 7337 CHARLES CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01364233
Address
7337 CHARLES CT, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-25T00:59:00.000
Status
Closed
Created Date
2019-11-23T16:48:09.000
Updated Date
2020-01-27T03:23:37.000
Closed Date
2019-11-23T16:48:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73742490049466000,-96.69519075438120000)
Unique Key
500t000000Od7ScAAJ
20-00671876
Service Request Number: 20-00671876 • Address: 2000 DENMARK ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00671876
Address
2000 DENMARK ST, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-06-29T19:44:58.000
Updated Date
2020-09-01T16:49:28.000
Closed Date
2020-06-29T19:44:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68081167210520000,-96.61310320054298000)
Unique Key
500t000000Ww0edAAB
19-01302482
Service Request Number: 19-01302482 • Address: ELM ST & N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
19-01302482
Address
ELM ST & N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-11-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-07T09:30:25.000
Updated Date
2020-01-24T02:46:38.000
Closed Date
2019-11-07T09:30:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78133326766167000,-96.79975727290532000)
Unique Key
500t000000NiRZpAAN
19-01184066
Service Request Number: 19-01184066 • Address: 5025 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
19-01184066
Address
5025 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-10-04T15:05:50.000
Updated Date
2020-01-27T02:53:08.000
Closed Date
2019-10-04T15:05:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82085384245309000,-96.82308106624703000)
Unique Key
500t000000N4PF4AAN
20-00880886
Service Request Number: 20-00880886 • Address: 2800 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00880886
Address
2800 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
In Progress
Created Date
2020-08-29T17:16:15.000
Updated Date
2020-09-01T07:07:52.000
Closed Date
2020-08-29T17:16:15.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88094885523643000,-96.88383942474042000)
Unique Key
500t000000YjaxbAAB
20-00888230
Service Request Number: 20-00888230 • Address: 2731 APRIL HILL LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00888230
Address
2731 APRIL HILL LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-01T08:44:17.000
Updated Date
2020-09-01T13:06:49.000
Closed Date
2020-09-01T08:44:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00959726927034000,-96.86350822858307000)
Unique Key
500t000000Yk72GAAR
20-00890150
Service Request Number: 20-00890150 • Address: 6906 ORCHID LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00890150
Address
6906 ORCHID LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-31T17:55:22.000
Updated Date
2020-09-01T21:53:28.000
Closed Date
2020-08-31T17:55:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.89255272311468000,-96.78656517952496000)
Unique Key
500t000000YkDYNAA3
20-00879869
Service Request Number: 20-00879869 • Address: 1718 E MISSOURI AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00879869
Address
1718 E MISSOURI AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-28T21:10:12.000
Updated Date
2020-09-01T14:23:25.000
Closed Date
2020-08-28T21:10:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71912128259552000,-96.79773592131951000)
Unique Key
500t000000YjYCJAA3
20-00886447
Service Request Number: 20-00886447 • Address: 10330 JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00886447
Address
10330 JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
In Progress
Created Date
2020-09-01T07:21:34.000
Updated Date
2020-09-01T07:22:51.000
Closed Date
2020-09-01T07:21:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83605760024225600,-96.67082502986660000)
Unique Key
500t000000YjzctAAB
20-00750426
Service Request Number: 20-00750426 • Address: 1226 TENISON PKWY, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00750426
Address
1226 TENISON PKWY, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-07-21T08:56:49.000
Updated Date
2020-09-01T16:01:42.000
Closed Date
2020-07-21T08:56:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79673022764035000,-96.74226347625965000)
Unique Key
500t000000XcTn8AAF
20-00728459
Service Request Number: 20-00728459 • Address: 6233 E UNIVERSITY BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00728459
Address
6233 E UNIVERSITY BLVD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-14T15:59:28.000
Updated Date
2020-09-01T05:34:01.000
Closed Date
2020-07-14T15:59:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84701572687642000,-96.75679010032060000)
Unique Key
500t000000Wz9ILAAZ
20-00882289
Service Request Number: 20-00882289 • Address: 1000 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00882289
Address
1000 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-08-30T22:15:41.000
Updated Date
2020-09-01T14:19:52.000
Closed Date
2020-08-30T22:15:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68749530225759500,-96.58853846945055000)
Unique Key
500t000000YjhM3AAJ
20-00729727
Service Request Number: 20-00729727 • Address: 11002 CREEKMERE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00729727
Address
11002 CREEKMERE DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T22:41:21.000
Updated Date
2020-09-01T05:33:17.000
Closed Date
2020-07-14T22:41:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85162876295667000,-96.69099575265021000)
Unique Key
500t000000WzD16AAF
20-00877117
Service Request Number: 20-00877117 • Address: 7234 CROOKED OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00877117
Address
7234 CROOKED OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
In Progress
Created Date
2020-08-28T10:40:47.000
Updated Date
2020-09-01T14:23:21.000
Closed Date
2020-08-28T10:40:47.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97770332417333000,-96.77979636081189000)
Unique Key
500t000000YjPkUAAV
20-00887061
Service Request Number: 20-00887061 • Address: 4303 CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00887061
Address
4303 CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
In Progress
Created Date
2020-09-01T09:44:38.000
Updated Date
2020-09-01T10:57:23.000
Closed Date
2020-09-01T09:44:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83839550900188000,-96.76454060576460000)
Unique Key
500t000000Yk2HSAAZ
20-00889373
Service Request Number: 20-00889373 • Address: 4544 ST LANDRY DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00889373
Address
4544 ST LANDRY DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-09-01T16:13:45.000
Updated Date
2020-09-01T21:59:33.000
Closed Date
2020-09-01T16:13:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84366060047341000,-96.74714112213570000)
Unique Key
500t000000YkApLAAV
20-00881594
Service Request Number: 20-00881594 • Address: 9806 ESTATE LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00881594
Address
9806 ESTATE LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-08-30T12:35:07.000
Updated Date
2020-09-01T10:37:38.000
Closed Date
2020-08-30T12:35:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.88372444282594400,-96.71753943653016000)
Unique Key
500t000000YjeKZAAZ
20-00879814
Service Request Number: 20-00879814 • Address: 1552 SUNVIEW DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00879814
Address
1552 SUNVIEW DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-28T20:13:58.000
Updated Date
2020-09-01T14:24:23.000
Closed Date
2020-08-28T20:13:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68326332261514000,-96.61240180355230000)
Unique Key
500t000000YjXymAAF
20-00880028
Service Request Number: 20-00880028 • Address: 7056 CAPELLA PARK AVE, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00880028
Address
7056 CAPELLA PARK AVE, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-29T06:44:45.000
Updated Date
2020-09-01T14:21:24.000
Closed Date
2020-08-29T06:44:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69988865539851000,-96.94920087062057000)
Unique Key
500t000000YjYk5AAF
20-00723875
Service Request Number: 20-00723875 • Address: 12100 CORPORATE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00723875
Address
12100 CORPORATE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T17:56:19.000
Updated Date
2020-09-01T05:31:10.000
Closed Date
2020-07-13T17:56:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86070465380590000,-96.66133972023458000)
Unique Key
500t000000Wyp1jAAB
20-00888633
Service Request Number: 20-00888633 • Address: 2639 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00888633
Address
2639 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-01T09:06:12.000
Updated Date
2020-09-01T14:23:48.000
Closed Date
2020-09-01T09:06:12.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88123357299102000,-96.88883548518070000)
Unique Key
500t000000Yk8xVAAR
20-00886866
Service Request Number: 20-00886866 • Address: 5608 FANNIE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00886866
Address
5608 FANNIE ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-31T20:02:50.000
Updated Date
2020-09-01T09:12:15.000
Closed Date
2020-08-31T20:02:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76865124804203000,-96.90861321129185000)
Unique Key
500t000000Yk1gZAAR
20-00886046
Service Request Number: 20-00886046 • Address: 2276 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00886046
Address
2276 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
In Progress
Created Date
2020-08-31T18:34:51.000
Updated Date
2020-09-01T08:51:12.000
Closed Date
2020-08-31T18:34:51.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80934312828485000,-96.78145974745392000)
Unique Key
500t000000YjwwaAAB
20-00881865
Service Request Number: 20-00881865 • Address: 737 HOTEL ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00881865
Address
737 HOTEL ST, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-08-30T15:10:43.000
Updated Date
2020-09-01T09:33:20.000
Closed Date
2020-08-30T15:10:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77244436483331000,-96.80630313831458000)
Unique Key
500t000000YjfKNAAZ
20-00886543
Service Request Number: 20-00886543 • Address: 698 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00886543
Address
698 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-19T16:37:27.000
Updated Date
2020-09-01T08:07:44.000
Closed Date
2020-08-19T16:37:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66223489706534000,-96.81359553719415000)
Unique Key
500t000000Yk0NOAAZ
20-00882283
Service Request Number: 20-00882283 • Address: 15330 SEAGOVILLE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00882283
Address
15330 SEAGOVILLE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-30T22:04:30.000
Updated Date
2020-09-01T14:20:46.000
Closed Date
2020-08-30T22:04:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68664157731614500,-96.58760554170534000)
Unique Key
500t000000YjhKRAAZ
20-00886887
Service Request Number: 20-00886887 • Address: 335 WOODMONT DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00886887
Address
335 WOODMONT DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-09-01T09:15:05.000
Updated Date
2020-09-01T09:50:05.000
Closed Date
2020-09-01T09:15:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71707658439390000,-96.70505902678580000)
Unique Key
500t000000Yk1hiAAB
20-00886572
Service Request Number: 20-00886572 • Address: 5608 FANNIE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00886572
Address
5608 FANNIE ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-31T20:02:50.000
Updated Date
2020-09-01T08:15:49.000
Closed Date
2020-08-31T20:02:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76865124804203000,-96.90861321129185000)
Unique Key
500t000000Yk0WlAAJ
20-00889988
Service Request Number: 20-00889988 • Address: 6936 CARIOCA PL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00889988
Address
6936 CARIOCA PL, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-01T15:18:51.000
Updated Date
2020-09-01T19:06:20.000
Closed Date
2020-09-01T15:18:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66377826644908600,-96.80352358860826000)
Unique Key
500t000000YkCrMAAV
20-00886649
Service Request Number: 20-00886649 • Address: 4211 DELANO PL, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00886649
Address
4211 DELANO PL, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-01T08:31:59.000
Updated Date
2020-09-01T10:56:14.000
Closed Date
2020-09-01T08:31:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80234441338799000,-96.78531504138411000)
Unique Key
500t000000Yk0oeAAB
20-00894221
Service Request Number: 20-00894221 • Address: 10646 SANDPIPER LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00894221
Address
10646 SANDPIPER LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-02T14:30:48.000
Updated Date
2020-09-02T18:23:17.000
Closed Date
2020-09-02T14:30:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89134809783785000,-96.77924990805055000)
Unique Key
500t000000YkRdNAAV