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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00891497
Service Request Number: 20-00891497 • Address: 2958 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00891497
Address
2958 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-09-02T10:55:49.000
Updated Date
2020-09-02T12:00:23.000
Closed Date
2020-09-02T10:55:49.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89604408879452000,-96.87914906449271000)
Unique Key
500t000000YkJRSAA3
20-00890365
Service Request Number: 20-00890365 • Address: 6960 SANTA MARIA LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00890365
Address
6960 SANTA MARIA LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-02T07:46:59.000
Updated Date
2020-09-02T09:53:14.000
Closed Date
2020-09-02T07:46:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84119183568347000,-96.73996698404294000)
Unique Key
500t000000YkFBjAAN
20-00891338
Service Request Number: 20-00891338 • Address: 3760 CROWN SHORE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00891338
Address
3760 CROWN SHORE DR, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-30T11:09:53.000
Updated Date
2020-09-02T10:36:06.000
Closed Date
2020-08-30T11:09:53.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91277944110391500,-96.85331141902297000)
Unique Key
500t000000YkIhlAAF
20-00505511
Service Request Number: 20-00505511 • Address: 4533 ALTA VISTA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00505511
Address
4533 ALTA VISTA LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-15T10:51:43.000
Updated Date
2020-09-02T08:53:18.000
Closed Date
2020-05-15T10:51:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90439231567318500,-96.83127106833534000)
Unique Key
500t000000VCghVAAT
20-00894506
Service Request Number: 20-00894506 • Address: ROSSER RD & CLEAR COVE LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00894506
Address
ROSSER RD & CLEAR COVE LN, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-02T16:21:22.000
Updated Date
2020-09-03T06:00:21.000
Closed Date
2020-09-02T16:21:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91021462518493500,-96.84686714462886000)
Unique Key
500t000000YkTTxAAN
20-00891930
Service Request Number: 20-00891930 • Address: 2819 W COLORADO BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00891930
Address
2819 W COLORADO BLVD, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-02T11:55:59.000
Updated Date
2020-09-03T08:01:25.000
Closed Date
2020-09-02T11:55:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75979837793475000,-96.86747683299230000)
Unique Key
500t000000YkKmcAAF
20-00895023
Service Request Number: 20-00895023 • Address: TEAGARDEN RD & S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00895023
Address
TEAGARDEN RD & S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-09-03T09:25:48.000
Updated Date
2020-09-03T10:02:47.000
Closed Date
2020-09-03T09:25:48.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67608756242036000,-96.65729119784795000)
Unique Key
500t000000YkVu5AAF
20-00887766
Service Request Number: 20-00887766 • Address: 5220 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00887766
Address
5220 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-09-01T11:33:42.000
Updated Date
2020-09-03T13:04:56.000
Closed Date
2020-09-01T11:33:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Web
Lat Long Value
(32.85110279391227000,-96.82186349012518000)
Unique Key
500t000000Yk5BEAAZ
20-00894915
Service Request Number: 20-00894915 • Address: 11330 CROMWELL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00894915
Address
11330 CROMWELL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
In Progress
Created Date
2020-09-03T09:11:35.000
Updated Date
2020-09-03T10:17:33.000
Closed Date
2020-09-03T09:11:35.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90246799642376000,-96.86382945679719000)
Unique Key
500t000000YkVjSAAV
20-00893252
Service Request Number: 20-00893252 • Address: 11219 ST JUDES DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00893252
Address
11219 ST JUDES DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
In Progress
Created Date
2020-09-02T15:27:13.000
Updated Date
2020-09-03T13:50:19.000
Closed Date
2020-09-02T15:27:13.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90028899737137000,-96.78416758732331000)
Unique Key
500t000000YkP6zAAF
20-00895533
Service Request Number: 20-00895533 • Address: 6003 LONGLEY CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00895533
Address
6003 LONGLEY CT, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-09-03T10:40:54.000
Updated Date
2020-09-03T11:21:22.000
Closed Date
2020-09-03T10:40:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.01105078580053000,-96.80069539790598000)
Unique Key
500t000000YkXaLAAV
20-00894816
Service Request Number: 20-00894816 • Address: 2270 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00894816
Address
2270 S HARWOOD ST, DALLAS, TX, 75215
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-09-03T08:55:21.000
Updated Date
2020-09-03T10:05:15.000
Closed Date
2020-09-03T08:55:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76972693917801400,-96.78134271605770000)
Unique Key
500t000000YkVRDAA3
20-00895795
Service Request Number: 20-00895795 • Address: 3780 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00895795
Address
3780 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-02T08:05:42.000
Updated Date
2020-09-03T11:21:43.000
Closed Date
2020-09-02T08:05:42.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89497822288454000,-96.85255254584622000)
Unique Key
500t000000YkYSiAAN
20-00897150
Service Request Number: 20-00897150 • Address: 9328 LENEL PL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00897150
Address
9328 LENEL PL, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-02T19:43:58.000
Updated Date
2020-09-03T14:58:56.000
Closed Date
2020-09-02T19:43:58.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86306987267920500,-96.84991513428649000)
Unique Key
500t000000YkcnyAAB
20-00895277
Service Request Number: 20-00895277 • Address: 702 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00895277
Address
702 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-09-03T10:04:53.000
Updated Date
2020-09-03T10:54:01.000
Closed Date
2020-09-03T10:04:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74171231108354000,-96.80307833192587000)
Unique Key
500t000000YkWqXAAV
20-00898245
Service Request Number: 20-00898245 • Address: 3220 PARK ROW AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00898245
Address
3220 PARK ROW AVE, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-03T15:22:21.000
Updated Date
2020-09-03T18:58:59.000
Closed Date
2020-09-03T15:22:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77521745789363000,-96.76569414655366000)
Unique Key
500t000000YkfUqAAJ
19-01202816
Service Request Number: 19-01202816 • Address: 10770 COOGAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01202816
Address
10770 COOGAN DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-13T00:59:00.000
Status
Closed
Created Date
2019-10-10T11:05:37.000
Updated Date
2020-01-24T03:18:56.000
Closed Date
2019-10-10T11:05:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89403199623628600,-96.87766242679348000)
Unique Key
500t000000N5nNKAAZ
20-00414241
Service Request Number: 20-00414241 • Address: 5509 WILLIAMSTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00414241
Address
5509 WILLIAMSTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T12:37:28.000
Updated Date
2020-09-03T09:12:58.000
Closed Date
2020-04-22T12:37:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91581058380247500,-96.81542824520142000)
Unique Key
500t000000TGrSJAA1
19-01414091
Service Request Number: 19-01414091 • Address: 10638 GALENA ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01414091
Address
10638 GALENA ST, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-11T00:59:00.000
Status
Closed
Created Date
2019-12-09T17:06:00.000
Updated Date
2020-01-31T17:42:00.000
Closed Date
2019-12-09T17:06:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84236164989309000,-96.67696272532481000)
Unique Key
500t000000OetNDAAZ
19-01286944
Service Request Number: 19-01286944 • Address: 2031 DUDLEY ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
19-01286944
Address
2031 DUDLEY ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-11-03T18:33:28.000
Updated Date
2020-01-27T03:10:44.000
Closed Date
2019-11-03T18:33:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73487679301806000,-96.79609231529527000)
Unique Key
500t000000NvFDmAAN
19-01373620
Service Request Number: 19-01373620 • Address: W CAMP WISDOM RD & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01373620
Address
W CAMP WISDOM RD & S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-24T17:48:32.000
Updated Date
2020-01-24T01:42:18.000
Closed Date
2019-11-24T17:48:32.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66222103689989000,-96.85716997350737000)
Unique Key
500t000000OdTxrAAF
19-01253533
Service Request Number: 19-01253533 • Address: 4135 SEABURY DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01253533
Address
4135 SEABURY DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-27T00:59:00.000
Status
Closed
Created Date
2019-10-24T11:59:37.000
Updated Date
2020-01-27T02:51:16.000
Closed Date
2019-10-24T11:59:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00069023057129000,-96.83967153247528000)
Unique Key
500t000000NrZKWAA3
19-01276195
Service Request Number: 19-01276195 • Address: 13121 RED FERN LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01276195
Address
13121 RED FERN LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-02T00:59:00.000
Status
Closed
Created Date
2019-10-30T17:47:36.000
Updated Date
2020-01-27T03:40:46.000
Closed Date
2019-10-30T17:47:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92669980755014000,-96.77346712229311000)
Unique Key
500t000000NuuH4AAJ
19-01300636
Service Request Number: 19-01300636 • Address: 3411 MINGO ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
19-01300636
Address
3411 MINGO ST, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-09T00:59:00.000
Status
Closed
Created Date
2019-11-06T17:03:36.000
Updated Date
2020-02-13T15:28:10.000
Closed Date
2019-11-06T17:03:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78053439493575000,-96.73747989048745000)
Unique Key
500t000000NiMraAAF
19-01348575
Service Request Number: 19-01348575 • Address: 5908 HUDSON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01348575
Address
5908 HUDSON ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-22T00:59:00.000
Status
Closed
Created Date
2019-11-19T16:58:24.000
Updated Date
2020-01-24T02:25:12.000
Closed Date
2019-11-19T16:58:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80992005938825000,-96.76653660450346000)
Unique Key
500t000000OcbNBAAZ
19-01195701
Service Request Number: 19-01195701 • Address: 2707 CARTWRIGHT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01195701
Address
2707 CARTWRIGHT ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-11T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-10-08T15:09:02.000
Updated Date
2020-01-24T03:18:56.000
Closed Date
2019-10-08T15:09:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77647318942689000,-96.91817144869130000)
Unique Key
500t000000N5E2aAAF
20-00221253
Service Request Number: 20-00221253 • Address: LEMMON AVE & MAHANNA ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00221253
Address
LEMMON AVE & MAHANNA ST, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-03-03T16:44:05.000
Updated Date
2020-03-03T20:19:20.000
Closed Date
2020-03-03T16:44:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82413749806500000,-96.81994330939688000)
Unique Key
500t000000SnsxJAAR
20-00128299
Service Request Number: 20-00128299 • Address: 9404 ELOISE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00128299
Address
9404 ELOISE ST, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-06T16:17:21.000
Updated Date
2020-02-06T22:10:35.000
Closed Date
2020-02-06T16:17:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73784987654153000,-96.66054498105906000)
Unique Key
500t000000R5USpAAN
19-01271515
Service Request Number: 19-01271515 • Address: 1222 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01271515
Address
1222 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-10-29T15:59:27.000
Updated Date
2020-02-12T15:45:30.000
Closed Date
2019-10-29T15:59:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73451756054889000,-96.81130199891308000)
Unique Key
500t000000NuaOjAAJ
19-01303168
Service Request Number: 19-01303168 • Address: 4707 KOLLOCH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01303168
Address
4707 KOLLOCH DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-10T00:59:00.000
Status
Closed
Created Date
2019-11-07T12:43:31.000
Updated Date
2020-02-13T12:47:56.000
Closed Date
2019-11-07T12:43:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70385924581070000,-96.75756965997034000)
Unique Key
500t000000NiStlAAF
19-01272173
Service Request Number: 19-01272173 • Address: 6129 MERCEDES AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01272173
Address
6129 MERCEDES AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-10-29T17:39:12.000
Updated Date
2020-01-27T03:52:02.000
Closed Date
2019-10-29T17:39:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82806183465389400,-96.76112708389070000)
Unique Key
500t000000NugIEAAZ
19-01471769
Service Request Number: 19-01471769 • Address: 1100 E MONTANA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01471769
Address
1100 E MONTANA AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-12-29T00:59:00.000
Status
Closed
Created Date
2019-12-27T06:43:48.000
Updated Date
2020-01-27T02:42:45.000
Closed Date
2019-12-27T06:43:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72126388668182000,-96.80960371856546000)
Unique Key
500t000000Pz0YZAAZ
20-00082694
Service Request Number: 20-00082694 • Address: INWOOD RD & DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00082694
Address
INWOOD RD & DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-24T17:29:34.000
Updated Date
2020-01-24T23:01:54.000
Closed Date
2020-01-24T17:29:34.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.82365626887924000,-96.83380011686069000)
Unique Key
500t000000R3j2vAAB
19-01262401
Service Request Number: 19-01262401 • Address: 10014 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01262401
Address
10014 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-10-27T08:18:31.000
Updated Date
2020-01-27T03:50:56.000
Closed Date
2019-10-27T08:18:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92380478105687000,-96.71140353705165000)
Unique Key
500t000000NstBRAAZ
19-01342621
Service Request Number: 19-01342621 • Address: 2654 VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01342621
Address
2654 VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-21T00:59:00.000
Status
Closed
Created Date
2019-11-18T15:13:20.000
Updated Date
2020-02-19T15:06:02.000
Closed Date
2019-11-18T15:13:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70792496998891000,-96.78320899868417000)
Unique Key
500t000000OcPJMAA3
20-00143851
Service Request Number: 20-00143851 • Address: 3517 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00143851
Address
3517 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-11T15:21:35.000
Updated Date
2020-02-13T08:07:01.000
Closed Date
2020-02-11T15:21:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77169324281338000,-96.75605310886118000)
Unique Key
500t000000Rjw9MAAR
20-00108811
Service Request Number: 20-00108811 • Address: PINNACLE PARK BLVD & ROCK QUARRY RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00108811
Address
PINNACLE PARK BLVD & ROCK QUARRY RD, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-02T00:59:00.000
Status
Closed
Created Date
2020-02-01T00:50:02.000
Updated Date
2020-02-01T09:15:07.000
Closed Date
2020-02-01T00:50:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75494977112191000,-96.87646240325859000)
Unique Key
500t000000R4iEKAAZ
19-01345924
Service Request Number: 19-01345924 • Address: 1341 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01345924
Address
1341 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-22T00:59:00.000
Status
Closed
Created Date
2019-11-19T11:43:24.000
Updated Date
2020-02-20T12:34:26.000
Closed Date
2019-11-19T11:43:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73555540124410000,-96.80412762421570000)
Unique Key
500t000000OcWjHAAV
19-01188869
Service Request Number: 19-01188869 • Address: 4104 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
19-01188869
Address
4104 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-07T09:21:10.000
Updated Date
2020-01-27T02:54:47.000
Closed Date
2019-10-07T09:21:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79387302950273000,-96.77667722067041000)
Unique Key
500t000000N4fqfAAB
20-00184312
Service Request Number: 20-00184312 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00184312
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-24T00:59:00.000
Status
Closed
Created Date
2020-02-22T10:19:05.000
Updated Date
2020-02-22T15:35:52.000
Closed Date
2020-02-22T10:19:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99781050230246000,-96.78126647822134000)
Unique Key
500t000000RlVPsAAN
19-01170581
Service Request Number: 19-01170581 • Address: WHITE ROCK TRL & SPRING BRANCH DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01170581
Address
WHITE ROCK TRL & SPRING BRANCH DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2019-10-02T23:59:00.000
Status
Closed
Created Date
2019-10-01T16:40:58.000
Updated Date
2020-01-27T02:12:51.000
Closed Date
2019-10-01T16:40:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87282735756749000,-96.72881594081630000)
Unique Key
500t000000N3Su2AAF
19-01453263
Service Request Number: 19-01453263 • Address: 8500 HILLCREST RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
19-01453263
Address
8500 HILLCREST RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-21T00:59:00.000
Status
Closed
Created Date
2019-12-20T00:35:30.000
Updated Date
2020-02-05T06:22:27.000
Closed Date
2019-12-20T00:35:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86565539812159000,-96.78651181315568000)
Unique Key
500t000000PyO7ZAAV
20-00226640
Service Request Number: 20-00226640 • Address: 1326 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00226640
Address
1326 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-04T17:44:03.000
Updated Date
2020-03-04T19:00:46.000
Closed Date
2020-03-04T17:44:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73816613693800000,-96.80478970752101000)
Unique Key
500t000000So72IAAR
19-01378721
Service Request Number: 19-01378721 • Address: 4104 FORTUNE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01378721
Address
4104 FORTUNE LN, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-30T00:59:00.000
Status
Closed
Created Date
2019-11-27T16:28:25.000
Updated Date
2020-01-24T01:41:38.000
Closed Date
2019-11-27T16:28:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69470250783141600,-96.81560994977565000)
Unique Key
500t000000OdeMXAAZ
20-00158277
Service Request Number: 20-00158277 • Address: 2350 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00158277
Address
2350 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-14T15:17:44.000
Updated Date
2020-02-14T16:02:03.000
Closed Date
2020-02-14T15:17:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80503256491511600,-96.81871862696050000)
Unique Key
500t000000RkUVeAAN
19-01342065
Service Request Number: 19-01342065 • Address: 2632 VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01342065
Address
2632 VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-21T00:59:00.000
Status
Closed
Created Date
2019-11-18T14:04:15.000
Updated Date
2020-01-24T02:24:29.000
Closed Date
2019-11-18T14:04:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70764716815794000,-96.78378836017048000)
Unique Key
500t000000OcOGqAAN
19-01264343
Service Request Number: 19-01264343 • Address: 1811 BERMUDA ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01264343
Address
1811 BERMUDA ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-10-28T09:59:38.000
Updated Date
2020-01-27T03:51:05.000
Closed Date
2019-10-28T09:59:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81015291134427500,-96.73757943826118000)
Unique Key
500t000000NtNeNAAV
20-00160921
Service Request Number: 20-00160921 • Address: 1800 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00160921
Address
1800 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-16T10:08:29.000
Updated Date
2020-02-16T16:07:27.000
Closed Date
2020-02-16T10:08:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80076194760082000,-96.78472151756928000)
Unique Key
500t000000RkZiVAAV
20-00152255
Service Request Number: 20-00152255 • Address: 4608 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00152255
Address
4608 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-13T13:13:56.000
Updated Date
2020-02-13T17:08:26.000
Closed Date
2020-02-13T13:13:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99444923533723500,-96.83435555788317000)
Unique Key
500t000000RkH42AAF
19-01478822
Service Request Number: 19-01478822 • Address: FORT WORTH AVE & PINNACLE PARK BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
19-01478822
Address
FORT WORTH AVE & PINNACLE PARK BLVD, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-12-30T08:56:17.000
Updated Date
2020-01-27T03:00:39.000
Closed Date
2019-12-30T08:56:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75229047626330000,-96.87566525990134000)
Unique Key
500t000000PzEiOAAV
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