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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00287014
Service Request Number: 20-00287014 • Address: 7103 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00287014
Address
7103 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-20T09:08:48.000
Updated Date
2020-03-20T12:11:55.000
Closed Date
2020-03-20T09:08:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83378195148565500,-96.84646149047590000)
Unique Key
500t000000TDHojAAH
20-00029781
Service Request Number: 20-00029781 • Address: OLSON DR & EASTPOINT DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00029781
Address
OLSON DR & EASTPOINT DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-01-10T10:16:58.000
Updated Date
2020-03-20T07:55:01.000
Closed Date
2020-01-10T10:16:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78406798043964400,-96.67247545748833000)
Unique Key
500t000000Q0bXAAAZ
20-00568801
Service Request Number: 20-00568801 • Address: 12019 HIGH MEADOW DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00568801
Address
12019 HIGH MEADOW DR, DALLAS, TX, 75234
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-06-01T16:47:24.000
Updated Date
2020-06-02T17:42:51.000
Closed Date
2020-06-01T16:47:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91293810296589000,-96.86881212608846000)
Unique Key
500t000000Vv19eAAB
20-00272405
Service Request Number: 20-00272405 • Address: 3000 FLORA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00272405
Address
3000 FLORA ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:39:10.000
Updated Date
2020-03-21T00:04:14.000
Closed Date
2020-03-17T10:39:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79443112335108000,-96.79228033970959000)
Unique Key
500t000000T5OswAAF
20-00226389
Service Request Number: 20-00226389 • Address: 1326 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00226389
Address
1326 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-04T17:44:03.000
Updated Date
2020-03-20T08:10:42.000
Closed Date
2020-03-04T17:44:03.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73816613693800000,-96.80478970752101000)
Unique Key
500t000000So6PfAAJ
20-00030276
Service Request Number: 20-00030276 • Address: 918 MISTY GLEN LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00030276
Address
918 MISTY GLEN LN, DALLAS, TX, 75232
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-10T11:21:49.000
Updated Date
2020-03-20T10:58:43.000
Closed Date
2020-01-10T11:21:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.68509987670420000,-96.83870816132074000)
Unique Key
500t000000Q0cXuAAJ
20-00020651
Service Request Number: 20-00020651 • Address: 5300 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00020651
Address
5300 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-07T18:48:17.000
Updated Date
2020-03-20T10:28:01.000
Closed Date
2020-01-07T18:48:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96839172178109600,-96.81689436821293000)
Unique Key
500t000000Q0E5VAAV
20-00285824
Service Request Number: 20-00285824 • Address: 17717 VAIL ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00285824
Address
17717 VAIL ST, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:23:21.000
Updated Date
2020-03-20T11:53:02.000
Closed Date
2020-03-20T09:23:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98883735595081400,-96.84765814857369000)
Unique Key
500t000000TDFgTAAX
20-00574111
Service Request Number: 20-00574111 • Address: 3400 FRIO DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00574111
Address
3400 FRIO DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T03:40:23.000
Updated Date
2020-06-03T03:50:19.000
Closed Date
2020-06-03T03:40:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70416926489991000,-96.80555210772617000)
Unique Key
500t000000VvGWuAAN
20-00282741
Service Request Number: 20-00282741 • Address: 3100 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00282741
Address
3100 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-03-19T12:55:20.000
Updated Date
2020-03-20T11:49:01.000
Closed Date
2020-03-19T12:55:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79337500466877000,-96.79144875281537000)
Unique Key
500t000000T5jOcAAJ
20-00265803
Service Request Number: 20-00265803 • Address: 606 CLERMONT AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00265803
Address
606 CLERMONT AVE, DALLAS, TX, 75223
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-15T22:02:16.000
Updated Date
2020-03-20T11:46:00.000
Closed Date
2020-03-15T22:02:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80528336332615400,-96.74363768764204000)
Unique Key
500t000000T5BiHAAV
19-01248576
Service Request Number: 19-01248576 • Address: 3817 LAUREL CANYON DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01248576
Address
3817 LAUREL CANYON DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-16T00:59:00.000
Status
Closed
Created Date
2019-10-23T11:12:20.000
Updated Date
2020-03-20T09:11:34.000
Closed Date
2019-10-23T11:12:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69213596801216000,-96.88218349938994000)
Unique Key
500t000000NaJ1zAAF
20-00229834
Service Request Number: 20-00229834 • Address: 2958 SATSUMA DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00229834
Address
2958 SATSUMA DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-03-05T15:37:05.000
Updated Date
2020-06-02T16:31:42.000
Closed Date
2020-03-05T15:37:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90037334441637000,-96.87938813792910000)
Unique Key
500t000000SoG3XAAV
20-00225388
Service Request Number: 20-00225388 • Address: SCYENE RD & S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00225388
Address
SCYENE RD & S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-04T15:32:40.000
Updated Date
2020-03-20T08:18:58.000
Closed Date
2020-03-04T15:32:40.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.76338535105083600,-96.68269993335842000)
Unique Key
500t000000So4LgAAJ
20-00311961
Service Request Number: 20-00311961 • Address: 9512 WINDING RIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00311961
Address
9512 WINDING RIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-03-26T20:29:22.000
Updated Date
2020-06-02T15:13:20.000
Closed Date
2020-03-26T20:29:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88844012936004000,-96.72069270097045000)
Unique Key
500t000000TE1QIAA1
19-01444378
Service Request Number: 19-01444378 • Address: 7411 INDIAN RIDGE TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
19-01444378
Address
7411 INDIAN RIDGE TRL, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T20:57:35.000
Updated Date
2020-03-20T13:35:31.000
Closed Date
2019-12-17T20:57:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65827565498078400,-96.84901480101702000)
Unique Key
500t000000PxpOQAAZ
20-00023635
Service Request Number: 20-00023635 • Address: 512 SANTA FE AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00023635
Address
512 SANTA FE AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-08T15:08:37.000
Updated Date
2020-03-20T10:35:02.000
Closed Date
2020-01-08T15:08:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75150552578142000,-96.79298065461981000)
Unique Key
500t000000Q0LvSAAV
20-00247382
Service Request Number: 20-00247382 • Address: 7400 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00247382
Address
7400 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-03-10T13:28:39.000
Updated Date
2020-06-02T10:25:51.000
Closed Date
2020-03-10T13:28:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87737445745568000,-96.75666395421828000)
Unique Key
500t000000T4auiAAB
20-00522860
Service Request Number: 20-00522860 • Address: 2816 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00522860
Address
2816 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-05-20T07:35:15.000
Updated Date
2020-06-02T19:26:50.000
Closed Date
2020-05-20T07:35:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70478414781273000,-96.86621502540790000)
Unique Key
500t000000VDJlyAAH
20-00283653
Service Request Number: 20-00283653 • Address: 8541 EDEN VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00283653
Address
8541 EDEN VALLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T14:45:44.000
Updated Date
2020-03-20T10:52:15.000
Closed Date
2020-03-19T14:45:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72536589188850000,-96.67342713026594000)
Unique Key
500t000000T5kuAAAR
20-00285163
Service Request Number: 20-00285163 • Address: MCKINNEY AVE & N PEARL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00285163
Address
MCKINNEY AVE & N PEARL ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T19:20:38.000
Updated Date
2020-03-20T13:31:14.000
Closed Date
2020-03-19T19:20:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79283141911667000,-96.80288902152790000)
Unique Key
500t000000TDDaPAAX
19-01408326
Service Request Number: 19-01408326 • Address: 6124 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
19-01408326
Address
6124 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-08T00:59:00.000
Status
Closed
Created Date
2019-12-06T22:30:03.000
Updated Date
2020-03-20T09:44:14.000
Closed Date
2019-12-06T22:30:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87985815477825000,-96.80100203932709000)
Unique Key
500t000000Oeed6AAB
20-00029836
Service Request Number: 20-00029836 • Address: 5701 CLUB HILL CIR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00029836
Address
5701 CLUB HILL CIR, DALLAS, TX, 75248
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-10T10:21:51.000
Updated Date
2020-03-20T10:57:04.000
Closed Date
2020-01-10T10:21:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98202547994580000,-96.81818497924957000)
Unique Key
500t000000Q0bdDAAR
20-00484908
Service Request Number: 20-00484908 • Address: 5202 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00484908
Address
5202 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-05-11T10:40:05.000
Updated Date
2020-07-14T15:44:07.000
Closed Date
2020-05-11T10:40:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.80562260847032000,-96.76879748301083000)
Unique Key
500t000000VBvSRAA1
20-00289563
Service Request Number: 20-00289563 • Address: 1712 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00289563
Address
1712 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-20T16:20:33.000
Updated Date
2020-03-20T20:32:32.000
Closed Date
2020-03-20T16:20:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78378565909224000,-96.74706735343640000)
Unique Key
500t000000TDM5UAAX
20-00573733
Service Request Number: 20-00573733 • Address: FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00573733
Address
FOREST LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-06-02T17:38:57.000
Updated Date
2020-06-02T18:02:05.000
Closed Date
2020-06-02T17:38:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90935385253019000,-96.76902415163119000)
Unique Key
500t000000VvEyhAAF
20-00699791
Service Request Number: 20-00699791 • Address: 1696 INWOOD RD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00699791
Address
1696 INWOOD RD, DALLAS, TX, 75207
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-07-07T13:25:25.000
Updated Date
2020-07-14T15:25:30.000
Closed Date
2020-07-07T13:25:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81229237036452000,-96.84872481214803000)
Unique Key
500t000000WxJwlAAF
20-00281715
Service Request Number: 20-00281715 • Address: 1435 E LOUISIANA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00281715
Address
1435 E LOUISIANA AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:19:59.000
Updated Date
2020-03-20T14:13:02.000
Closed Date
2020-03-19T10:19:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72374001620294600,-96.80339149962910000)
Unique Key
500t000000T5hPsAAJ
20-00010614
Service Request Number: 20-00010614 • Address: 6200 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00010614
Address
6200 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-18T00:59:00.000
Status
Closed
Created Date
2020-01-04T15:15:43.000
Updated Date
2020-03-20T09:09:23.000
Closed Date
2020-01-04T15:15:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85929996184672000,-96.74628634270424000)
Unique Key
500t000000PzrSPAAZ
19-01192014
Service Request Number: 19-01192014 • Address: ENDICOTT LN & OLSON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01192014
Address
ENDICOTT LN & OLSON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-10-07T16:52:27.000
Updated Date
2020-03-20T08:57:39.000
Closed Date
2019-10-07T16:52:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78132764287004600,-96.67336014924024000)
Unique Key
500t000000N4uoPAAR
20-00716083
Service Request Number: 20-00716083 • Address: 5360 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00716083
Address
5360 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-07-11T08:59:08.000
Updated Date
2020-07-14T13:17:57.000
Closed Date
2020-07-11T08:59:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69109785764141000,-96.91528308216584000)
Unique Key
500t000000WyIpAAAV
20-00724603
Service Request Number: 20-00724603 • Address: 1002 ANN AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00724603
Address
1002 ANN AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-07-14T07:45:15.000
Updated Date
2020-07-14T23:11:30.000
Closed Date
2020-07-14T07:45:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78529834304980000,-96.76172628357013000)
Unique Key
500t000000Wytq8AAB
20-00953924
Service Request Number: 20-00953924 • Address: 6300 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00953924
Address
6300 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-21T13:13:27.000
Updated Date
2020-09-21T19:40:11.000
Closed Date
2020-09-21T13:13:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86144891784964000,-96.76755012006521000)
Unique Key
500t000000Zj34XAAR
19-01299901
Service Request Number: 19-01299901 • Address: 7710 LOST MIRAGE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
19-01299901
Address
7710 LOST MIRAGE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-30T00:59:00.000
Status
Closed
Created Date
2019-11-06T15:41:56.000
Updated Date
2020-03-20T09:14:05.000
Closed Date
2019-11-06T15:41:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65470580566102000,-96.84576471938725000)
Unique Key
500t000000NiLpNAAV
20-00400094
Service Request Number: 20-00400094 • Address: 14975 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00400094
Address
14975 HILLCREST RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-19T10:10:24.000
Updated Date
2020-06-02T14:12:49.000
Closed Date
2020-04-19T10:10:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95333542115157000,-96.78661277794488000)
Unique Key
500t000000TGbTIAA1
20-00276669
Service Request Number: 20-00276669 • Address: 2807 ETTA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00276669
Address
2807 ETTA DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:13:15.000
Updated Date
2020-03-20T09:03:33.000
Closed Date
2020-03-18T09:13:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75968942248666000,-96.67064059517375000)
Unique Key
500t000000T5XLHAA3
20-00371930
Service Request Number: 20-00371930 • Address: 2334 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00371930
Address
2334 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-11T20:07:15.000
Updated Date
2020-06-02T15:03:44.000
Closed Date
2020-04-11T20:07:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80731439066927600,-96.70459887882186000)
Unique Key
500t000000TFo6YAAT
20-00025246
Service Request Number: 20-00025246 • Address: 6521 DANBURY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00025246
Address
6521 DANBURY LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-09T08:16:22.000
Updated Date
2020-03-20T10:12:05.000
Closed Date
2020-01-09T08:16:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84749409075532600,-96.74962956798021000)
Unique Key
500t000000Q0QLyAAN
20-00040690
Service Request Number: 20-00040690 • Address: 1163 WARRIOR DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00040690
Address
1163 WARRIOR DR, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-01-14T07:27:45.000
Updated Date
2020-03-20T07:53:16.000
Closed Date
2020-01-14T07:27:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68400892240901000,-96.58726634368920000)
Unique Key
500t000000Q1926AAB
19-01427206
Service Request Number: 19-01427206 • Address: 2705 GRAYSON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01427206
Address
2705 GRAYSON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-14T00:59:00.000
Status
Closed
Created Date
2019-12-12T13:48:21.000
Updated Date
2020-03-20T11:28:41.000
Closed Date
2019-12-12T13:48:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71492256530731000,-96.83325373735470000)
Unique Key
500t000000OfSPiAAN
20-00283734
Service Request Number: 20-00283734 • Address: 6515 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00283734
Address
6515 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T14:54:09.000
Updated Date
2020-03-20T13:22:54.000
Closed Date
2020-03-19T14:54:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88430286584816000,-96.79291933710167000)
Unique Key
500t000000T5l1uAAB
20-00569370
Service Request Number: 20-00569370 • Address: 4410 ATOKA ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00569370
Address
4410 ATOKA ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-06-01T22:57:15.000
Updated Date
2020-06-02T15:09:54.000
Closed Date
2020-06-01T22:57:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80951710157824000,-96.78897273914830000)
Unique Key
500t000000Vv36xAAB
20-00953898
Service Request Number: 20-00953898 • Address: 2125 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00953898
Address
2125 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-21T16:24:18.000
Updated Date
2020-09-21T19:24:25.000
Closed Date
2020-09-21T16:24:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73483386666356000,-96.85377653815179000)
Unique Key
500t000000Zj2zSAAR
20-00286438
Service Request Number: 20-00286438 • Address: 14032 HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00286438
Address
14032 HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-20T10:45:44.000
Updated Date
2020-03-20T11:57:29.000
Closed Date
2020-03-20T10:45:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93854068565075000,-96.78604448336530000)
Unique Key
500t000000TDGoEAAX
20-00035820
Service Request Number: 20-00035820 • Address: 7606 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00035820
Address
7606 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-12T16:23:35.000
Updated Date
2020-03-20T11:04:30.000
Closed Date
2020-01-12T16:23:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65258262894941000,-96.88674755092971000)
Unique Key
500t000000Q0mz3AAB
20-00225877
Service Request Number: 20-00225877 • Address: 10565 CATSKILL ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00225877
Address
10565 CATSKILL ST, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-04T16:34:55.000
Updated Date
2020-03-20T08:19:29.000
Closed Date
2020-03-04T16:34:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73687665827177500,-96.64325863692453000)
Unique Key
500t000000So5PeAAJ
20-00761959
Service Request Number: 20-00761959 • Address: 2368 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00761959
Address
2368 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-25T23:59:00.000
Status
Closed
Created Date
2020-07-23T21:41:15.000
Updated Date
2020-09-21T05:41:16.000
Closed Date
2020-07-23T21:41:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81108773352353000,-96.78185859989468000)
Unique Key
500t000000XdMJqAAN
20-00025110
Service Request Number: 20-00025110 • Address: 422 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00025110
Address
422 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-08T21:27:47.000
Updated Date
2020-03-20T10:18:38.000
Closed Date
2020-01-08T21:27:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77845756457723000,-96.83121045448648000)
Unique Key
500t000000Q0OyZAAV
19-01434173
Service Request Number: 19-01434173 • Address: 8546 STULTS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01434173
Address
8546 STULTS RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2019-12-14T10:39:40.000
Updated Date
2020-03-20T10:28:49.000
Closed Date
2019-12-14T10:39:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90476229786048600,-96.75889201912355000)
Unique Key
500t000000PxQFbAAN
20-00030480
Service Request Number: 20-00030480 • Address: 4211 ROSA CT, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00030480
Address
4211 ROSA CT, DALLAS, TX, 75220
City Council District
13
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-10T11:49:33.000
Updated Date
2020-03-20T11:00:21.000
Closed Date
2020-01-10T11:49:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.86698226129234000,-96.83737258400750000)
Unique Key
500t000000Q0cw1AAB
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