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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00850768
Service Request Number: 20-00850768 • Address: 8713 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850768
Address
8713 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:26:33.000
Updated Date
2020-09-21T08:38:55.000
Closed Date
2020-08-20T10:26:33.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73966916527361000,-96.67148734973877000)
Unique Key
500t000000YhZJ1AAN
20-00732452
Service Request Number: 20-00732452 • Address: 17110 SPANKY PL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00732452
Address
17110 SPANKY PL, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-07-15T14:01:20.000
Updated Date
2020-09-21T10:07:42.000
Closed Date
2020-07-15T14:01:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98371522206968400,-96.78806967820220000)
Unique Key
500t000000WzQanAAF
20-00470594
Service Request Number: 20-00470594 • Address: 11921 HOBLITZELLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00470594
Address
11921 HOBLITZELLE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-05-06T14:29:52.000
Updated Date
2020-06-03T07:54:39.000
Closed Date
2020-05-06T14:29:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91108795301313000,-96.76232431428261000)
Unique Key
500t000000VB4GJAA1
20-00731591
Service Request Number: 20-00731591 • Address: SYLVAN AVE & DALLAS FT WORTH TPKE WB, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00731591
Address
SYLVAN AVE & DALLAS FT WORTH TPKE WB, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-13T18:04:11.000
Updated Date
2020-07-15T12:03:23.000
Closed Date
2020-07-13T18:04:11.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76750209147975000,-96.83578618181045000)
Unique Key
500t000000WzMrnAAF
20-00951292
Service Request Number: 20-00951292 • Address: 5926 GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00951292
Address
5926 GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-09-21T11:20:11.000
Updated Date
2020-09-21T14:35:21.000
Closed Date
2020-09-21T11:20:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82380203449541000,-96.76522440596311000)
Unique Key
500t000000ZiuSOAAZ
20-00073988
Service Request Number: 20-00073988 • Address: 3900 DONNA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00073988
Address
3900 DONNA DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-01-23T10:42:22.000
Updated Date
2020-03-26T05:54:04.000
Closed Date
2020-01-23T10:42:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77244969894579000,-96.70483189899223000)
Unique Key
500t000000R3Q6FAAV
20-00309265
Service Request Number: 20-00309265 • Address: SINGING HILLS DR & MINUET LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00309265
Address
SINGING HILLS DR & MINUET LN, DALLAS, TX, 75241
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T11:32:54.000
Updated Date
2020-03-26T14:49:46.000
Closed Date
2020-03-26T11:32:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67837612792981600,-96.80114158373812000)
Unique Key
500t000000TDwYCAA1
20-00309436
Service Request Number: 20-00309436 • Address: 2930 OATES DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00309436
Address
2930 OATES DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T11:59:05.000
Updated Date
2020-03-26T15:22:57.000
Closed Date
2020-03-26T11:59:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82136237226525600,-96.66478299696641000)
Unique Key
500t000000TDwsbAAD
20-00312025
Service Request Number: 20-00312025 • Address: JUNIUS ST & N HILL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00312025
Address
JUNIUS ST & N HILL AVE, DALLAS, TX, 75246
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-26T16:45:50.000
Updated Date
2020-03-26T21:35:36.000
Closed Date
2020-03-26T16:45:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79209829803111400,-96.77694763825411000)
Unique Key
500t000000TE1bLAAT
20-00311428
Service Request Number: 20-00311428 • Address: THACKERY ST & PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00311428
Address
THACKERY ST & PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T16:39:59.000
Updated Date
2020-03-26T18:36:33.000
Closed Date
2020-03-26T16:39:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87573456381100000,-96.79105265431487000)
Unique Key
500t000000TE0OpAAL
20-00506942
Service Request Number: 20-00506942 • Address: 4331 CAMDEN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00506942
Address
4331 CAMDEN AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-15T13:37:33.000
Updated Date
2020-07-15T16:25:23.000
Closed Date
2020-05-15T13:37:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83888537754627000,-96.76353342394519000)
Unique Key
500t000000VCjZUAA1
20-00307603
Service Request Number: 20-00307603 • Address: 1000 N TATUM AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00307603
Address
1000 N TATUM AVE, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-03-26T01:17:34.000
Updated Date
2020-03-26T14:58:37.000
Closed Date
2020-03-26T01:17:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75269089033245000,-96.91529072928684000)
Unique Key
500t000000TDsyEAAT
20-00512474
Service Request Number: 20-00512474 • Address: 9617 WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00512474
Address
9617 WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-18T09:33:09.000
Updated Date
2020-06-03T18:54:53.000
Closed Date
2020-05-18T09:33:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90137765240661600,-96.73112164979408000)
Unique Key
500t000000VCvcYAAT
20-00307211
Service Request Number: 20-00307211 • Address: 5816 COLHURST ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00307211
Address
5816 COLHURST ST, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T17:42:06.000
Updated Date
2020-03-26T14:50:13.000
Closed Date
2020-03-25T17:42:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88118466104726000,-96.80885868969261000)
Unique Key
500t000000TDs2EAAT
19-01393970
Service Request Number: 19-01393970 • Address: 17702 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01393970
Address
17702 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-26T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-03T21:56:56.000
Updated Date
2020-03-26T15:40:09.000
Closed Date
2019-12-03T21:56:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99128945690029000,-96.76765147840882000)
Unique Key
500t000000OeB6IAAV
20-00949699
Service Request Number: 20-00949699 • Address: 3800 FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00949699
Address
3800 FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
In Progress (Duplicate)
Created Date
2020-09-20T18:27:50.000
Updated Date
2020-09-22T07:31:14.000
Closed Date
2020-09-20T18:27:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90944294772498000,-96.85139612400211000)
Unique Key
500t000000ZimHMAAZ
20-00307350
Service Request Number: 20-00307350 • Address: 1553 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00307350
Address
1553 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T19:02:36.000
Updated Date
2020-03-26T13:59:57.000
Closed Date
2020-03-25T19:02:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75871494040933000,-96.84640483339842000)
Unique Key
500t000000TDsJtAAL
20-00955730
Service Request Number: 20-00955730 • Address: 17806 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00955730
Address
17806 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
In Progress
Created Date
2020-09-22T11:50:50.000
Updated Date
2020-09-22T14:40:39.000
Closed Date
2020-09-22T11:50:50.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99514902352573400,-96.80227587634711000)
Unique Key
500t000000ZjBNdAAN
20-00573974
Service Request Number: 20-00573974 • Address: 3200 W SANER AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00573974
Address
3200 W SANER AVE, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-06-02T20:37:27.000
Updated Date
2020-07-15T16:28:18.000
Closed Date
2020-06-02T20:37:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71307760472855000,-96.87269271355993000)
Unique Key
500t000000VvFo4AAF
20-00305083
Service Request Number: 20-00305083 • Address: 10423 ANDOVER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00305083
Address
10423 ANDOVER DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T12:37:35.000
Updated Date
2020-03-26T13:37:43.000
Closed Date
2020-03-25T12:37:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83718281157217000,-96.66709889286035000)
Unique Key
500t000000TDoVRAA1
20-00307816
Service Request Number: 20-00307816 • Address: 6525 STICHTER AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00307816
Address
6525 STICHTER AVE, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T08:21:51.000
Updated Date
2020-03-26T09:15:39.000
Closed Date
2020-03-26T08:21:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88116684234239000,-96.79270611116337000)
Unique Key
500t000000TDtu5AAD
20-00512012
Service Request Number: 20-00512012 • Address: 914 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00512012
Address
914 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-17T21:03:57.000
Updated Date
2020-07-15T16:24:37.000
Closed Date
2020-05-17T21:03:57.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80268317910075000,-96.74216385173875000)
Unique Key
500t000000VCt1kAAD
20-00949269
Service Request Number: 20-00949269 • Address: 602 CRISTLER AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00949269
Address
602 CRISTLER AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-20T13:15:50.000
Updated Date
2020-09-22T11:46:00.000
Closed Date
2020-09-20T13:15:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80278345479795000,-96.74671332035082000)
Unique Key
500t000000ZikPmAAJ
20-00310114
Service Request Number: 20-00310114 • Address: 2530 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00310114
Address
2530 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T13:49:00.000
Updated Date
2020-03-26T16:03:18.000
Closed Date
2020-03-26T13:49:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75473508350571000,-96.75918491738126000)
Unique Key
500t000000TDyC8AAL
20-00311774
Service Request Number: 20-00311774 • Address: 4200 LAKEHURST CT, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00311774
Address
4200 LAKEHURST CT, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-26T16:18:51.000
Updated Date
2020-03-26T18:24:03.000
Closed Date
2020-03-26T16:18:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74397692549099000,-96.88919612732185000)
Unique Key
500t000000TE10ZAAT
20-00722990
Service Request Number: 20-00722990 • Address: 2524 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00722990
Address
2524 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T15:33:38.000
Updated Date
2020-07-15T14:31:27.000
Closed Date
2020-07-13T15:33:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69603155691136000,-96.85934764879951000)
Unique Key
500t000000WymKpAAJ
20-00309386
Service Request Number: 20-00309386 • Address: 4498 QUAIL HOLLOW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00309386
Address
4498 QUAIL HOLLOW RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T11:50:35.000
Updated Date
2020-03-26T15:04:08.000
Closed Date
2020-03-26T11:50:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.99919849022512000,-96.83374330318534000)
Unique Key
500t000000TDwlkAAD
20-00309223
Service Request Number: 20-00309223 • Address: 1712 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00309223
Address
1712 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T11:28:06.000
Updated Date
2020-03-26T15:37:21.000
Closed Date
2020-03-26T11:28:06.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78378565909224000,-96.74706735343640000)
Unique Key
500t000000TDwTgAAL
20-00309685
Service Request Number: 20-00309685 • Address: 4716 INTERLACHEN CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00309685
Address
4716 INTERLACHEN CIR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T12:34:28.000
Updated Date
2020-03-26T15:53:00.000
Closed Date
2020-03-26T12:34:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.99023908634574000,-96.82664941198698000)
Unique Key
500t000000TDxKBAA1
20-00575582
Service Request Number: 20-00575582 • Address: 3225 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00575582
Address
3225 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T10:52:44.000
Updated Date
2020-06-03T12:31:50.000
Closed Date
2020-06-03T10:52:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69883609628093500,-96.76341204481669000)
Unique Key
500t000000VvKPHAA3
20-00726521
Service Request Number: 20-00726521 • Address: GREENVILLE AVE & VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00726521
Address
GREENVILLE AVE & VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T11:56:00.000
Updated Date
2020-07-15T10:59:31.000
Closed Date
2020-07-14T11:56:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82295712671069000,-96.77016123824055000)
Unique Key
500t000000Wz1tqAAB
19-01399780
Service Request Number: 19-01399780 • Address: 17699 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01399780
Address
17699 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-27T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-04T23:26:39.000
Updated Date
2020-03-26T15:40:09.000
Closed Date
2019-12-04T23:26:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99116416647014000,-96.76813966428284000)
Unique Key
500t000000OeMN0AAN
20-00308859
Service Request Number: 20-00308859 • Address: 1600 SHADY GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00308859
Address
1600 SHADY GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-26T09:26:36.000
Updated Date
2020-03-26T10:42:44.000
Closed Date
2020-03-26T09:26:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67529442536388000,-96.84654074659329000)
Unique Key
500t000000TDvkgAAD
20-00311750
Service Request Number: 20-00311750 • Address: 9965 LARCHBROOK DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00311750
Address
9965 LARCHBROOK DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-26T15:06:51.000
Updated Date
2020-03-26T18:09:05.000
Closed Date
2020-03-26T15:06:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87958461795595000,-96.71247359529744000)
Unique Key
500t000000TE0xaAAD
20-00311764
Service Request Number: 20-00311764 • Address: 9709 SILVER MEADOW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00311764
Address
9709 SILVER MEADOW DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-26T16:06:19.000
Updated Date
2020-03-26T18:18:20.000
Closed Date
2020-03-26T16:06:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72376333552447000,-96.65543333534298000)
Unique Key
500t000000TE0zMAAT
20-00943465
Service Request Number: 20-00943465 • Address: 1005 CENTRE ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00943465
Address
1005 CENTRE ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-09-18T00:19:00.000
Updated Date
2020-09-22T14:36:33.000
Closed Date
2020-09-18T00:19:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74237619208432000,-96.83949282713400000)
Unique Key
500t000000ZiROfAAN
20-00574386
Service Request Number: 20-00574386 • Address: 5816 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00574386
Address
5816 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T08:28:18.000
Updated Date
2020-06-03T11:56:01.000
Closed Date
2020-06-03T08:28:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92242182339773000,-96.80732351735060000)
Unique Key
500t000000VvHqMAAV
20-00945432
Service Request Number: 20-00945432 • Address: 918 S WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00945432
Address
918 S WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-09-18T13:30:10.000
Updated Date
2020-09-22T13:35:12.000
Closed Date
2020-09-18T13:30:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73697951702471400,-96.84543350340321000)
Unique Key
500t000000ZiZImAAN
20-00311210
Service Request Number: 20-00311210 • Address: MEADOWCREEK DR & LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00311210
Address
MEADOWCREEK DR & LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-26T16:10:10.000
Updated Date
2020-03-27T01:21:44.000
Closed Date
2020-03-26T16:10:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97141945633082000,-96.78880637416763000)
Unique Key
500t000000TE04QAAT
19-01169542
Service Request Number: 19-01169542 • Address: 5019 WORTH ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01169542
Address
5019 WORTH ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-10-01T14:34:11.000
Updated Date
2020-01-27T02:13:00.000
Closed Date
2019-10-01T14:34:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80024268639451000,-96.76582881592782000)
Unique Key
500t000000N3ObBAAV
20-00731113
Service Request Number: 20-00731113 • Address: 5718 WATSON CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00731113
Address
5718 WATSON CIR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-15T10:55:32.000
Updated Date
2020-07-15T15:04:59.000
Closed Date
2020-07-15T10:55:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.87551656027334000,-96.80948797671246000)
Unique Key
500t000000WzKqeAAF
19-01463238
Service Request Number: 19-01463238 • Address: 766 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01463238
Address
766 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-25T00:59:00.000
Status
Closed
Created Date
2019-12-23T16:47:33.000
Updated Date
2020-01-27T02:41:56.000
Closed Date
2019-12-23T16:47:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72622124995067000,-96.71754753893207000)
Unique Key
500t000000PyjAAAAZ
20-00577288
Service Request Number: 20-00577288 • Address: E NORTHWEST HWY & FENTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00577288
Address
E NORTHWEST HWY & FENTON DR, DALLAS, TX, 75231
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T14:57:20.000
Updated Date
2020-06-03T15:18:03.000
Closed Date
2020-06-03T14:57:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85458645193093500,-96.73873740286497000)
Unique Key
500t000000VvOriAAF
20-00726868
Service Request Number: 20-00726868 • Address: 2501 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00726868
Address
2501 S HARWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T12:41:54.000
Updated Date
2020-07-15T13:38:25.000
Closed Date
2020-07-14T12:41:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76797248803244000,-96.78001350528464000)
Unique Key
500t000000Wz3INAAZ
20-00576438
Service Request Number: 20-00576438 • Address: DENNIS RD & MODELLA AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00576438
Address
DENNIS RD & MODELLA AVE, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T13:00:12.000
Updated Date
2020-06-03T14:50:03.000
Closed Date
2020-06-03T13:00:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90678198610899000,-96.88074825099258000)
Unique Key
500t000000VvMnjAAF
20-00574669
Service Request Number: 20-00574669 • Address: 15615 RANCHITA RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00574669
Address
15615 RANCHITA RD, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T09:02:45.000
Updated Date
2020-06-03T13:45:07.000
Closed Date
2020-06-03T09:02:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96003282838388000,-96.80335779412094000)
Unique Key
500t000000VvINlAAN
19-01312732
Service Request Number: 19-01312732 • Address: 7018 SANTA MONICA DR, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
19-01312732
Address
7018 SANTA MONICA DR, DALLAS, TX, 75223
City Council District
14
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-11-10T16:18:16.000
Updated Date
2020-01-27T03:47:26.000
Closed Date
2019-11-10T16:18:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80783185048979000,-96.73974529454384000)
Unique Key
500t000000ObNmeAAF
20-00578563
Service Request Number: 20-00578563 • Address: 4146 CREEKDALE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00578563
Address
4146 CREEKDALE DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T11:12:40.000
Updated Date
2020-06-03T20:39:15.000
Closed Date
2020-06-03T11:12:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89094587886836500,-96.84027817665736000)
Unique Key
500t000000VvRzyAAF
20-00145283
Service Request Number: 20-00145283 • Address: 12202 PLEASANT VALLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00145283
Address
12202 PLEASANT VALLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-11T16:10:55.000
Updated Date
2020-02-11T21:27:53.000
Closed Date
2020-02-11T16:10:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91273490240466000,-96.72423731008027000)
Unique Key
500t000000RjzOoAAJ
20-00578723
Service Request Number: 20-00578723 • Address: 3615 BON PARK CT, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00578723
Address
3615 BON PARK CT, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T16:24:12.000
Updated Date
2020-06-04T03:50:13.000
Closed Date
2020-06-03T16:24:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84526683856863400,-96.65412775237280000)
Unique Key
500t000000VvSmHAAV
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