311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00942169
Service Request Number: 20-00942169 • Address: 8600 BAUMGARTEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00942169
Address
8600 BAUMGARTEN DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-09-17T15:02:27.000
Updated Date
2020-09-22T06:47:05.000
Closed Date
2020-09-17T15:02:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80358373466857000,-96.69444589140045000)
Unique Key
500t000000ZiNatAAF
20-00956415
Service Request Number: 20-00956415 • Address: N JIM MILLER RD & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00956415
Address
N JIM MILLER RD & MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-22T13:47:22.000
Updated Date
2020-09-22T14:26:37.000
Closed Date
2020-09-22T13:47:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77275013434431000,-96.70016561390331000)
Unique Key
500t000000ZjDyfAAF
20-00317253
Service Request Number: 20-00317253 • Address: 12475 E NORTHWEST HWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00317253
Address
12475 E NORTHWEST HWY, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-29T23:59:00.000
Status
Closed
Created Date
2020-03-28T10:40:04.000
Updated Date
2020-03-28T19:15:11.000
Closed Date
2020-03-28T10:40:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86421711516652500,-96.66622191159566000)
Unique Key
500t000000TEAsAAAX
20-00361185
Service Request Number: 20-00361185 • Address: 4683 MANETT ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00361185
Address
4683 MANETT ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-08T19:24:24.000
Updated Date
2020-06-04T08:56:44.000
Closed Date
2020-04-08T19:24:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81105017696176400,-96.78604837582785000)
Unique Key
500t000000TFVOWAA5
20-00205127
Service Request Number: 20-00205127 • Address: 1500 SAX LEIGH DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00205127
Address
1500 SAX LEIGH DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-02-27T17:22:51.000
Updated Date
2020-06-04T14:43:27.000
Closed Date
2020-02-27T17:22:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66787466608651000,-96.79923740048193000)
Unique Key
500t000000RmKKQAA3
20-00730021
Service Request Number: 20-00730021 • Address: VIDA LN & S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00730021
Address
VIDA LN & S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-15T08:07:07.000
Updated Date
2020-07-15T10:50:52.000
Closed Date
2020-07-15T08:07:07.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67941215145872000,-96.59859078283777000)
Unique Key
500t000000WzFn5AAF
20-00592186
Service Request Number: 20-00592186 • Address: 4331 CAMDEN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00592186
Address
4331 CAMDEN AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-08T12:23:18.000
Updated Date
2020-07-15T16:25:22.000
Closed Date
2020-06-08T12:23:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83888537754627000,-96.76353342394519000)
Unique Key
500t000000Vvzv6AAB
20-00578678
Service Request Number: 20-00578678 • Address: 9298 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00578678
Address
9298 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-03T23:03:54.000
Updated Date
2020-06-04T11:28:30.000
Closed Date
2020-06-03T23:03:54.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87852672922602000,-96.73257939773714000)
Unique Key
500t000000VvSNHAA3
20-00361323
Service Request Number: 20-00361323 • Address: 2712 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00361323
Address
2712 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-08T21:20:12.000
Updated Date
2020-06-04T08:54:40.000
Closed Date
2020-04-08T21:20:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69715847788797000,-96.86333741996796000)
Unique Key
500t000000TFVhdAAH
20-00459622
Service Request Number: 20-00459622 • Address: 5816 DEL ROY DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00459622
Address
5816 DEL ROY DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-05-04T12:45:14.000
Updated Date
2020-07-15T05:29:48.000
Closed Date
2020-05-04T12:45:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90539431816070000,-96.80744005906030000)
Unique Key
500t000000VAiaJAAT
20-00350814
Service Request Number: 20-00350814 • Address: 1023 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00350814
Address
1023 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-04-06T17:51:47.000
Updated Date
2020-06-04T16:49:13.000
Closed Date
2020-04-06T17:51:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73407975541178400,-96.83920544132033000)
Unique Key
500t000000TFCe9AAH
20-00319822
Service Request Number: 20-00319822 • Address: 2318 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00319822
Address
2318 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-29T20:29:41.000
Updated Date
2020-03-29T22:43:48.000
Closed Date
2020-03-29T20:29:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75229234269142000,-96.76087532225988000)
Unique Key
500t000000TEEoCAAX
20-00953420
Service Request Number: 20-00953420 • Address: 5640 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00953420
Address
5640 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-09-21T16:36:27.000
Updated Date
2020-09-22T13:04:07.000
Closed Date
2020-09-21T16:36:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82125482168088000,-96.77141584282113000)
Unique Key
500t000000Zj1V7AAJ
20-00957770
Service Request Number: 20-00957770 • Address: KIRNWOOD DR & S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00957770
Address
KIRNWOOD DR & S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-22T16:58:12.000
Updated Date
2020-09-22T18:39:34.000
Closed Date
2020-09-22T16:58:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65382972763233000,-96.84010175856451000)
Unique Key
500t000000ZjHgUAAV
20-00318573
Service Request Number: 20-00318573 • Address: 11900 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00318573
Address
11900 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-29T05:00:14.000
Updated Date
2020-03-29T06:10:58.000
Closed Date
2020-03-29T05:00:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.85706565453461500,-96.67566598679905000)
Unique Key
500t000000TECqpAAH
20-00945739
Service Request Number: 20-00945739 • Address: 3070 SAN DIEGO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00945739
Address
3070 SAN DIEGO DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-09-18T14:18:16.000
Updated Date
2020-09-22T06:52:48.000
Closed Date
2020-09-18T14:18:16.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85405140952037000,-96.66027544088554000)
Unique Key
500t000000Zia7iAAB
20-00361266
Service Request Number: 20-00361266 • Address: 1942 NAIRA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00361266
Address
1942 NAIRA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-04-08T20:30:15.000
Updated Date
2020-06-04T14:36:31.000
Closed Date
2020-04-08T20:30:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74600024584254000,-96.64999433663228000)
Unique Key
500t000000TFVa8AAH
20-00087601
Service Request Number: 20-00087601 • Address: 1500 SMOKE TREE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00087601
Address
1500 SMOKE TREE LN, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-01-27T14:52:32.000
Updated Date
2020-03-30T06:05:47.000
Closed Date
2020-01-27T14:52:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69016338281870000,-96.60691845920219000)
Unique Key
500t000000R3uzmAAB
20-00958231
Service Request Number: 20-00958231 • Address: 9140 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00958231
Address
9140 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-22T15:31:19.000
Updated Date
2020-09-22T21:43:47.000
Closed Date
2020-09-22T15:31:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90902488257922400,-96.74514773672395000)
Unique Key
500t000000ZjJLcAAN
20-00324459
Service Request Number: 20-00324459 • Address: EDGEMERE RD & TIBBS ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00324459
Address
EDGEMERE RD & TIBBS ST, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-30T17:49:10.000
Updated Date
2020-03-30T19:20:40.000
Closed Date
2020-03-30T17:49:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Email
Lat Long Value
(32.87809473253527400,-96.79537253690587000)
Unique Key
500t000000TEO65AAH
20-00153952
Service Request Number: 20-00153952 • Address: 1100 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00153952
Address
1100 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-02-13T16:55:05.000
Updated Date
2020-03-30T18:21:58.000
Closed Date
2020-02-13T16:55:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70729373379435000,-96.84017958357227000)
Unique Key
500t000000RkKehAAF
20-00730949
Service Request Number: 20-00730949 • Address: 6143 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00730949
Address
6143 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-07-15T10:37:05.000
Updated Date
2020-07-15T11:21:57.000
Closed Date
2020-07-15T10:37:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77578809652656000,-96.71320761818664000)
Unique Key
500t000000WzKFTAA3
20-00309393
Service Request Number: 20-00309393 • Address: S WESTMORELAND RD & KIMBALLDALE DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00309393
Address
S WESTMORELAND RD & KIMBALLDALE DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-03-26T11:51:42.000
Updated Date
2020-03-30T09:59:43.000
Closed Date
2020-03-26T11:51:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69546205635377600,-96.87876327452756000)
Unique Key
500t000000TDwmiAAD
20-00942265
Service Request Number: 20-00942265 • Address: 8720 QUINN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00942265
Address
8720 QUINN ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-09-17T15:14:27.000
Updated Date
2020-09-22T13:32:53.000
Closed Date
2020-09-17T15:14:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73112489688043000,-96.67012645513441000)
Unique Key
500t000000ZiNpAAAV
20-00113847
Service Request Number: 20-00113847 • Address: 2015 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00113847
Address
2015 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-02-03T15:17:36.000
Updated Date
2020-03-30T07:40:10.000
Closed Date
2020-02-03T15:17:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81053379085655000,-96.77737359431337000)
Unique Key
500t000000R4uLrAAJ
20-00313671
Service Request Number: 20-00313671 • Address: 708 FLETCHER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00313671
Address
708 FLETCHER ST, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-03-27T11:27:25.000
Updated Date
2020-03-30T15:02:31.000
Closed Date
2020-03-27T11:27:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78613755631869000,-96.76615274655931000)
Unique Key
500t000000TE51RAAT
20-00249438
Service Request Number: 20-00249438 • Address: 10153 CUSHING DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00249438
Address
10153 CUSHING DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-03-10T20:34:55.000
Updated Date
2020-06-04T14:35:43.000
Closed Date
2020-03-10T20:34:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70505116083135000,-96.64900415254994000)
Unique Key
500t000000T4ec4AAB
20-00958153
Service Request Number: 20-00958153 • Address: 3832 CYPRESS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00958153
Address
3832 CYPRESS AVE, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-22T16:30:28.000
Updated Date
2020-09-22T19:44:09.000
Closed Date
2020-09-22T16:30:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77037849838557000,-96.66180270163470000)
Unique Key
500t000000ZjIyEAAV
20-00677207
Service Request Number: 20-00677207 • Address: 7032 NICKI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00677207
Address
7032 NICKI ST, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-07-01T07:29:21.000
Updated Date
2020-07-15T05:39:46.000
Closed Date
2020-07-01T07:29:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99460742197593500,-96.78300871563425000)
Unique Key
500t000000WwFKvAAN
20-00316918
Service Request Number: 20-00316918 • Address: 8598 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00316918
Address
8598 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-03-28T02:07:16.000
Updated Date
2020-03-30T14:38:55.000
Closed Date
2020-03-28T02:07:16.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81177333555070000,-96.70132616949934000)
Unique Key
500t000000TEAD3AAP
20-00952274
Service Request Number: 20-00952274 • Address: 3370 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00952274
Address
3370 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
In Progress
Created Date
2020-09-21T14:08:15.000
Updated Date
2020-09-22T15:11:25.000
Closed Date
2020-09-21T14:08:15.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90181365462996000,-96.86493201757473000)
Unique Key
500t000000ZiyXkAAJ
20-00516424
Service Request Number: 20-00516424 • Address: 4831 DARKO DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00516424
Address
4831 DARKO DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-05-18T16:41:22.000
Updated Date
2020-06-04T15:13:34.000
Closed Date
2020-05-18T16:41:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68648489992505000,-96.85122979868280000)
Unique Key
500t000000VD47yAAD
20-00345608
Service Request Number: 20-00345608 • Address: W ILLINOIS AVE & S R L THORNTON FWY NB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00345608
Address
W ILLINOIS AVE & S R L THORNTON FWY NB, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-05T16:35:15.000
Updated Date
2020-06-04T15:04:07.000
Closed Date
2020-04-05T16:35:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72048237209109000,-96.82741424312414000)
Unique Key
500t000000TF2nXAAT
20-00507608
Service Request Number: 20-00507608 • Address: 7239 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00507608
Address
7239 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-05-15T14:49:19.000
Updated Date
2020-07-15T16:25:58.000
Closed Date
2020-05-15T14:49:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81135889346020000,-96.73343768299577000)
Unique Key
500t000000VCkrPAAT
20-00316646
Service Request Number: 20-00316646 • Address: 2826 SOUTHWOOD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00316646
Address
2826 SOUTHWOOD DR, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-27T19:31:46.000
Updated Date
2020-03-30T16:25:07.000
Closed Date
2020-03-27T19:31:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69991748737276000,-96.86653587959363000)
Unique Key
500t000000TE9gKAAT
20-00321898
Service Request Number: 20-00321898 • Address: 10146 SAN LORENZO AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00321898
Address
10146 SAN LORENZO AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-30T10:49:59.000
Updated Date
2020-03-30T12:16:20.000
Closed Date
2020-03-30T10:49:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83172683227666500,-96.68194438251557000)
Unique Key
500t000000TEJdiAAH
20-00320142
Service Request Number: 20-00320142 • Address: 228 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00320142
Address
228 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-25T14:55:14.000
Updated Date
2020-03-30T08:31:40.000
Closed Date
2020-03-25T14:55:14.000
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.74799778568796400,-96.82522394790759000)
Unique Key
500t000000TEFqyAAH
20-00582568
Service Request Number: 20-00582568 • Address: 5500 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00582568
Address
5500 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-04T16:44:32.000
Updated Date
2020-06-04T20:48:48.000
Closed Date
2020-06-04T16:44:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77700511965624500,-96.90993387193659000)
Unique Key
500t000000VvcAqAAJ
20-00091455
Service Request Number: 20-00091455 • Address: 4300 JOSEPH HARDIN DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00091455
Address
4300 JOSEPH HARDIN DR, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-01-28T12:26:04.000
Updated Date
2020-03-30T07:46:43.000
Closed Date
2020-01-28T12:26:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69110136581533500,-96.89848725789975000)
Unique Key
500t000000R44JbAAJ
20-00429458
Service Request Number: 20-00429458 • Address: 5005 HAYWOOD PKWY, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00429458
Address
5005 HAYWOOD PKWY, DALLAS, TX, 75232
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-04-26T21:52:06.000
Updated Date
2020-06-04T14:29:24.000
Closed Date
2020-04-26T21:52:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68462028215420000,-96.83230013321973000)
Unique Key
500t000000UD1wJAAT
20-00314351
Service Request Number: 20-00314351 • Address: 5348 BOURQUIN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00314351
Address
5348 BOURQUIN ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-03-27T13:01:05.000
Updated Date
2020-03-30T08:02:33.000
Closed Date
2020-03-27T13:01:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76286758451063000,-96.73375566773564000)
Unique Key
500t000000TE6C1AAL
20-00953500
Service Request Number: 20-00953500 • Address: 3316 SPRING AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00953500
Address
3316 SPRING AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-09-21T16:49:40.000
Updated Date
2020-09-22T08:42:10.000
Closed Date
2020-09-21T16:49:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76513169526459000,-96.75256595660285000)
Unique Key
500t000000Zj1gzAAB
20-00725271
Service Request Number: 20-00725271 • Address: 3415 WINGED FOOT CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00725271
Address
3415 WINGED FOOT CT, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-14T09:26:54.000
Updated Date
2020-07-15T14:50:41.000
Closed Date
2020-07-14T09:26:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90615955752884500,-96.86378115645188000)
Unique Key
500t000000WywqkAAB
20-00320603
Service Request Number: 20-00320603 • Address: 13533 VIDA LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00320603
Address
13533 VIDA LN, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-30T09:35:05.000
Updated Date
2020-03-30T10:00:19.000
Closed Date
2020-03-30T09:35:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67967784601065000,-96.59895036120119000)
Unique Key
500t000000TEH4lAAH
20-00079581
Service Request Number: 20-00079581 • Address: 2218 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00079581
Address
2218 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-01-24T12:08:26.000
Updated Date
2020-03-30T06:04:37.000
Closed Date
2020-01-24T12:08:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70181639470168000,-96.78754972514099000)
Unique Key
500t000000R3cifAAB
20-00165230
Service Request Number: 20-00165230 • Address: 3497 CRESTVIEW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00165230
Address
3497 CRESTVIEW DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-02-18T10:14:34.000
Updated Date
2020-06-04T15:08:43.000
Closed Date
2020-02-18T10:14:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82468742192401000,-96.82188134126920000)
Unique Key
500t000000RkkO2AAJ
20-00945960
Service Request Number: 20-00945960 • Address: 5543 MORNINGSIDE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00945960
Address
5543 MORNINGSIDE AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
In Progress
Created Date
2020-09-18T14:50:14.000
Updated Date
2020-09-22T13:14:10.000
Closed Date
2020-09-18T14:50:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82913764421988000,-96.77366294516109000)
Unique Key
500t000000Ziac3AAB
20-00344761
Service Request Number: 20-00344761 • Address: 5603 RIDGEDALE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00344761
Address
5603 RIDGEDALE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-05T02:25:47.000
Updated Date
2020-06-04T15:05:53.000
Closed Date
2020-04-05T02:25:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82555718371125000,-96.77221609409062000)
Unique Key
500t000000TF1LmAAL
20-00552324
Service Request Number: 20-00552324 • Address: 12775 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00552324
Address
12775 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-27T23:19:30.000
Updated Date
2020-06-04T14:21:56.000
Closed Date
2020-05-27T23:19:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92241553542569000,-96.78639602701362000)
Unique Key
500t000000VEQYAAA5
20-00899714
Service Request Number: 20-00899714 • Address: 4740 BRONZE WAY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00899714
Address
4740 BRONZE WAY, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
In Progress
Created Date
2020-09-04T11:16:07.000
Updated Date
2020-09-22T10:20:32.000
Closed Date
2020-09-04T11:16:07.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68713572698859000,-96.90031122069368000)
Unique Key
500t000000Ywl3tAAB